Requirement:

• • Degree in Electronics Engineering.
  • Malaysian.
  • Must have minimum 3 years’ experience in design or product engineering.
  • Good working knowledge of product and obsolescence engineering.
  • Good working knowledge of Silicon Expert.
  • Good working knowledge of Microsoft Office, Excel, Word, PowerPoint.
  • Knowledge of standards, REACH, RoHS, EN 50155, EN 50121-3-2, EN 61373, EN 60068, EN 45545-2, is an added advantage.
  • Knowledge of product life cycle management is an added advantage.
  • Capable of independent judgement and creativity in problem solving.

Job description:

• • Conduct and generate reports for obsolescence monitoring of STE rail products.
  • Responsible for maintaining product specification of rail products.
  • Develop and maintain product documentation for projects.
  • Responsible for maintaining product lifecycle record.
  • Develop and maintain knowledge database of lessons learnt.
  • Search for alternative standard components using specialist knowledge/comparison tables.
  • Conduct data sheet comparisons.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Personal development opportunities
• Paid training and development

要求：

• • 電子工程學位。
  • 馬來西亞人。
  • 必須具有至少 3 年設計或產品工程經驗。
  • 良好的產品和報廢工程工作知識。
  • Silicon Expert 具有良好的工作知識。
  • 良好的 Microsoft Office、Excel、Word、PowerPoint 工作知識。
  • 了解 REACH、RoHS、EN 50155、EN 50121-3-2、EN 61373、EN 60068、EN 45545-2 標準是一項額外優勢。
  • 了解產品生命週期管理是一個額外的優勢。
  • 具有獨立判斷力和解決問題的創造力。

職位描述：

• • 對 STE 鐵路產品進行過時監控並產生報告。
  • 負責維護鐵路產品的產品規格。
  • 開發和維護專案的產品文件。
  • 負責維護產品生命週期記錄。
  • 開發和維護經驗教訓的知識資料庫。
  • 使用專業知識/比較表搜尋替代標準元件。
  • 進行數據表比較。

津貼和福利

• 津貼（旅費、交通費等）
• 醫療保險
• 事假
• 個人發展機會
• 有薪培訓和發展

The Office Automation and Technical Support Manager is responsible for overseeing office technology systems, managing IT support, and leading the entire lifecycle of all workstation equipment e.g. laptops and devices.  This will cover all staff in all Malaysian offices (Titiwangsa, Menara KH, Cyberjaya, Penang) 

This position is ideal for a tech-savvy leader who excels at implementing automation tools, managing device procurement and distribution, delivering excellent user support across the organization, and providing strategic leadership in technology deployment to enhance productivity. 

Key Responsibilities: 

1. Office Automation Management: 

• Oversee the selection, deployment, and management of office automation tools (e.g., M365, Microsoft Dynamics, JIRA). 
• Work closely with department heads to assess needs and identify opportunities to automate repetitive tasks and streamline office workflows. 
• Manage vendor relationships and liaise with external service providers to ensure timely upgrades, support, and integration of systems. 

2. Internal Technical Support: 

• Lead the internal technical support team to provide high-quality, timely support for staff on hardware, software, and network-related issues. 
• Implement and maintain helpdesk systems to track, prioritize, and resolve employee IT issues efficiently. 
• Develop and enforce IT support policies, procedures, and documentation to maintain smooth operations and ensure security compliance. 
• Developing and managing the organisation’s private Sharepoint intranet. 

3. Equipment Procurement and Management: 

• Manage the team responsible for procuring, configuring, and distributing laptops, mobile devices, and other office technology equipment like meeting room electronic equipment. 
• Ensure the timely provision of technology to new hires and existing employees, including the setup and deployment of devices. 
• Oversee inventory management for office technology assets, including tracking, repair, and lifecycle management of devices. 

4. System Management & Upgrades: 

• Oversee the regular maintenance, updates, and troubleshooting of office hardware and software systems. 
• Ensure all office technology, including printers, computers, phones, and networking equipment, is functioning optimally. 
• Implement backup, disaster recovery, and cybersecurity protocols to safeguard company data and ensure business continuity. 

5. Training and Development: 

• Lead, develop and mentor the IT admin and technical support team   
• Organize and deliver training sessions for staff on new office automation tools, software, and IT policies. 
• Develop user guides and technical documentation to enhance self-service support. 

6. Strategic Leadership: 

• Collaborate with senior management to identify technology-driven opportunities that will increase organizational efficiency and innovation. 
• Stay up-to-date with the latest office automation trends, software solutions, and best practices in technical support. 

Qualifications: 

• Bachelor's degree in Information Technology, Computer Science, or a related field. 
• 5+ years of experience in IT support, cloud solutioning, office automation, or a related field, with at least 2 years in a management role. 
• Strong technical knowledge of office software systems, workflow automation tools, network infrastructure, and cybersecurity practices. 
• Excellent problem-solving skills with a proactive and hands-on approach to troubleshooting. 
• Experience in managing IT projects, including system rollouts and upgrades. 
• Strong communication and interpersonal skills, with the ability to work with non-technical staff and cross-functional teams. 

Your Career

As a Domain Consultant for SOC Transformation you will be the expert for our Cortex portfolio, a Next-Gen AI-powered security operations platform.  You will play a key role in defining technical solutions that secure a customer’s key business imperatives.  You evangelize our industry leading solutions in Security Intelligence and Automation, XDR, Attack Surface Management, SOAR and Incident Response that establish Palo Alto Networks as a customer’s cybersecurity partner of choice.
 

Your Impact

• Collaborate with account teams to recommend and develop customer solutions within your assigned specialization area

• Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership

• As the main technical point of contact for Cortex, you will assist and collaborate to respond effectively to RFIs/RFPs.

• Lead and support customer demonstrations that showcase our unique value proposition

• Scope and lead Proof of Value (PoV) projects for prospective customers and partners based on best practices to ensure technical win in your assigned opportunities

• Drive high technical validation and PoV win rates within your assigned specialization area

• Responsible for discussing and highlighting product alignment with customer requirements and differentiation

• Architect solutions that will help our customers strengthen and simplify their security posture

• Document High-Level Design and Key Use Cases to ensure proper implementation and value realization of Palo Alto Networks Solutions

• Help our customers build and develop further their services around Cortex solutions

• Lead conversations about industry trends and emerging changes to the security landscape 

• Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative

• Position Palo Alto Networks or Partner delivered services as appropriate to ensure proper implementation and value realization of Palo Alto Networks solutions

• Initiate projects to improve individual team’s performance

• Implement organizational policies & help others adopt

• Act as a conduit for customer feedback to Product Management, Technical Marketing, competitor intelligence, and R&D to create requirements and deliver product features for our customers

• Collaborate with the software development team to understand project requirements and objectives.
• Participate in software testing activities, including writing test cases, executing tests, and identifying defects.
• Perform technical analysis of software systems, including code review, performance analysis, and troubleshooting.
• Assist in the design and implementation of automated testing frameworks and tools to streamline testing processes.
• Work on automation projects to improve efficiency and reliability in software development and testing.
• Document findings, analyze results, and provide recommendations for improvement.
• Communicate effectively with team members and stakeholders to ensure project goals are met.

• Collaborate with the software development team to understand project requirements and objectives.
• Participate in software testing activities, including writing test cases, executing tests, and identifying defects.
• Perform technical analysis of software systems, including code review, performance analysis, and troubleshooting.
• Assist in the design and implementation of automated testing frameworks and tools to streamline testing processes.
• Work on automation projects to improve efficiency and reliability in software development and testing.
• Document findings, analyze results, and provide recommendations for improvement.
• Communicate effectively with team members and stakeholders to ensure project goals are met.

• Collaborate with the software development team to understand project requirements and objectives.
• Participate in software testing activities, including writing test cases, executing tests, and identifying defects.
• Perform technical analysis of software systems, including code review, performance analysis, and troubleshooting.
• Assist in the design and implementation of automated testing frameworks and tools to streamline testing processes.
• Work on automation projects to improve efficiency and reliability in software development and testing.
• Document findings, analyze results, and provide recommendations for improvement.
• Communicate effectively with team members and stakeholders to ensure project goals are met.

• Respond to technical queries in relation to professional and regulatory standards.
• Plan and conduct internal and external training relating to professional and regulatory standards.
• Keep updated with the professional and regulatory standards including conduct of research and studies from time to time.
• Monitor and report on the operating effectiveness of the Firm’s level of quality control.
• Assist to implement changes to the audit methodology in order to maintain compliance with the applicable approved accounting and auditing standards in Malaysia.
• Ensure the quality of audit engagements carried out within the Firm are in compliance with professional standards and the Firm’s requirement.
• Liaise with various global/local professional bodies and regulators on the current development issues in the industry.
• Assist in any other ad-hoc projects or assignments which may be assigned from time to time.

Job Requirement:

• A Bachelor's Degree or equivalent in Accountancy, Finance, or a related field is required.
• Preferably a member of a recognised accounting body (i.e., MIA / MICPA / ACCA / ICAEW or equivalent).
• Minimum 8 years of working experience in related fields, including audit experience, in well-established professional services firms will be an added advantage.
• Have sound knowledge of international and local accounting as well as auditing standards.
• Excellent written and verbal communication skills.
• Strong interpersonal skills besides the ability to learn and adapt quickly.
• Able to work independently, with strong attention to detail and the ability to generate high-quality deliverables.
• Strong analytical skills and problem-solving

Job Summary:

The Customer Support Specialist is responsible for managing all inbound and outbound customer interactions across multiple channels, including phone, chat, email, and social media. This role ensures consistent, high-quality service, efficient management of high interaction volumes, and adherence to response and resolution times. The specialist will also support campaign management activities, including product promotions, service updates, and customer satisfaction surveys. Availability for customer support from 8 AM to 8 PM, Monday to Sunday, including Malaysia public holidays, is required.

Job Description:

1. Handle all inbound and outbound customer interactions across multiple channels, including phone, chat (WhatsApp, Line, etc.), email, and social media.
2. Ensure seamless and efficient communication with customers across all platforms.
3. Maintain consistency and high-quality service across all communication platforms.
4. Ensure that every customer interaction meets our quality standard.
5. Efficiently manage high volumes of customer interactions while maintaining quality and response times.
6. Maintain a maximum response time of 30 seconds for phone calls and 2 minutes for chat and email.
7. Resolve 90% of customer inquiries, problems, or complaints within the first contact.
8. Implement a clear escalation process for complex issues, ensuring resolution within 24 hours.
9. Conduct follow-up calls or messages to ensure customer satisfaction post-resolution.
10. Assist with outbound calls for product promotions, service updates, and customer satisfaction surveys.
11. Identify and segment the target audience for each campaign.
12. Integrate campaign support with our Customer Satisfaction (CSAT) and Net Promoter Score (NPS) strategy.

Job Requirement:

1. Possess a Diploma / Advanced Diploma, Bachelor’s Degree, or equivalent in any field.
2. Preferably at least 1 year of related working experience in a contact center.
3. Experience in managing live chats, emails, and inbound calls.
4. Fresh graduates and experienced applicants are welcome (entry-level will be discussed based on your previous experience).
5. Strong communication skills in email, face-to-face conversations, and messenger discussions.
6. Proficiency in English and Malay, both spoken and written; Mandarin is an added advantage.
7. Business writing skills are mandatory.
8. Good typing skills.
9. Strong logical thinking and problem-solving abilities.
10. Ability to work independently in a fast-paced environment.
11. Effective multitasking, prioritization, and time management skills.
12. Demonstrate teamwork consistently.
13. Positive attitude and eagerness to learn.
14. Fast learner with the ability to adapt to changes.
15. Good team player.
16. Willingness to work on a 24/7 shift basis, 5 days a week.

NIQ Customer Support team is focusing on building positive customer experiences by offering outstanding customer-centric servicing and support to uncover insights on consumer buying behavior, in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty expertise, engagement, and solutioning.

Responsibilities

• Support team in managing in-market complex customer queries, build apt hypothesis and bring prompt resolution with data support and effective communication.
• Work closely with in-market Consulting, Analytics & Insights team, Operations and Data Science, Global customer Service Centre to ensure all work is connected to client business issues and is delivered according to established timelines and in a way that contributes to driving client outcomes.
• Create an environment to encourage and drive solution mindset and to leverage best practices.
• Enhance servicing efficiencies through planning and execution of client engagement model to attain acceptable client (NPS) satisfaction scores.
• Measure emerging issues and quality trends, flag out areas of improvement regularly, and share with respective teams for improvement.

• Collaborate with the software development team to understand project requirements and objectives.
• Participate in software testing activities, including writing test cases, executing tests, and identifying defects.
• Perform technical analysis of software systems, including code review, performance analysis, and troubleshooting.
• Assist in the design and implementation of automated testing frameworks and tools to streamline testing processes.
• Work on automation projects to improve efficiency and reliability in software development and testing.
• Document findings, analyze results, and provide recommendations for improvement.
• Communicate effectively with team members and stakeholders to ensure project goals are met.

About the role:

As the Customer Support Representative Team Lead, you will oversee the daily operations of the customer support team, ensuring exceptional service delivery to our clients. You will act as a mentor and coach to your team members, driving continuous improvement and upholding the highest standards of customer service. You will handle the day to day administrative activities for your team along with ensuring relevant KPI’s and targets are met.

• Minimum 2 years of experience in a customer support role, with at least 2 years in a supervisory or team lead position.
  
• Strong proficiency in English (both written and spoken) is essential; additional language skills are a plus.
  
• Experience with customer service software and ticketing systems (e.g., Zendesk) is highly desirable.
  
• Excellent communication and interpersonal skills with the ability to engage with customers empathetically, delivering outstanding customer service and a commitment to continuous improvement
  
• Demonstrated ability to lead, motivate, and develop a team.
  
• Ability to deliver in a fast pace ever changing operation
  
• Strong problem-solving skills, attention to detail, and the ability to multitask effectively
  
• Capability to work flexible hours (shifts may range from early morning to evening).

• Competitive salary package & performance bonus
• Gym subsidies 
• Casual dress code 

• Flexible working arrangements  (including work from home and remote) 
• Generous number of Annual Leaves
• Extensive medical coverage (including dental & optical)
• Generous amount of Annual Leaves
• Delicious office snacks 
• Guidance and mentoring from leaders within the business 
• Dynamic, positive work environment 
• Fantastic team culture  

Responsibilities:

- Perform general administrative duties such as data entry, filing and processing of records.

- Handle confidential and sensitive information with discretion and professionalism.

- Assist to handle daily operations and processes applications and transactions to ensure that all service levels are delivered according to the procedure.

- Any other adhoc administrative duties as assigned.

- Provide general administration and support to the Operations department.

Requirements:

- SPM holders with no experience are encouraged to apply.

- Basic proficiency in Excel and the ability to read Chinese are essential.

- Proficient in English and Mandarin (spoken & written); Cantonese is a plus.

- High level of professionalism and discretion when handling sensitive information.

- Flexibility and adaptability to changing priorities and deadlines.

- Ability to work independently and collaboratively in a fast-paced environment.

- Detailed and meticulous.

- Willing to work on Malaysia public holidays.

Job Summary:

The Customer Support Specialist is responsible for managing all inbound and outbound customer interactions across multiple channels, including phone, chat, email, and social media. This role ensures consistent, high-quality service, efficient management of high interaction volumes, and adherence to response and resolution times. The specialist will also support campaign management activities, including product promotions, service updates, and customer satisfaction surveys. Availability for customer support from 8AM to 5PM / 9AM to 6PM / 10AM to 7PM / 11am to 8PM, Monday to Sunday, including Malaysia public holidays, is required.

Job Description:

1. Handle all inbound and outbound customer interactions across multiple channels, including phone, chat (WhatsApp, Line, etc.), email, and social media.
2. Ensure seamless and efficient communication with customers across all platforms.
3. Maintain consistency and high-quality service across all communication platforms.
4. Ensure that every customer interaction meets our quality standard.
5. Efficiently manage high volumes of customer interactions while maintaining quality and response times.
6. Maintain a maximum response time of 30 seconds for phone calls and 2 minutes for chat and email.
7. Resolve 90% of customer inquiries, problems, or complaints within the first contact.
8. Implement a clear escalation process for complex issues, ensuring resolution within 24 hours.
9. Conduct follow-up calls or messages to ensure customer satisfaction post-resolution.
10. Assist with outbound calls for product promotions, service updates, and customer satisfaction surveys.
11. Identify and segment the target audience for each campaign.
12. Integrate campaign support with our Customer Satisfaction (CSAT) and Net Promoter Score (NPS) strategy.

Job Requirement:

1. Possess a Diploma / Advanced Diploma, Bachelor’s Degree, or equivalent in any field.
2. Preferably at least 1 year of related working experience in a contact center.
3. Experience in managing live chats, emails, and inbound calls.
4. Fresh graduates and experienced applicants are welcome (entry-level will be discussed based on your previous experience).
5. Strong communication skills in email, face-to-face conversations, and messenger discussions.
6. Proficiency in Thai and English, both spoken and written; proficiency in Mandarin is an added advantage.
7. Business writing skills are mandatory.
8. Good typing skills.
9. Strong logical thinking and problem-solving abilities.
10. Ability to work independently in a fast-paced environment.
11. Effective multitasking, prioritization, and time management skills.
12. Demonstrate teamwork consistently.
13. Positive attitude and eagerness to learn.
14. Fast learner with the ability to adapt to changes.
15. Good team player.
16. Willingness to work on a 24/7 shift basis, 5 days a week.

Overview: We're seeking a proactive and independent Panel Support Specialist to oversee the seamless interaction with our TV and Digital panel members. This role involves managing a variety of tasks, including troubleshooting app/ software challenges faced by panel members, reporting issues to the relevant stakeholders and follow-up per case, conducting re-training sessions as needed to vendors/ members when needed. Additionally, you'll be supporting in panel communications to run campaigns and boost engagement with panel members.

Responsibilities: 

• Effectively address queries and concerns from panel members through email and other communication channels. Provide timely and accurate responses, maintaining a high standard of customer service and experience.
• Troubleshoot and address issues reported by panel members (i.e. TV and Digital panels and Content Insights panels)
• Conduct panel member database maintenance and quality control validations from time to time to ensure
• Provide support to Panel Communication Specialist, write and edit high-quality content for various communication channels, including monthly newsletters, weekly bulletins, web member portal updates, email campaigns, and other ad-hoc materials. Ensure content is engaging, informative, and tailored to the preferences of our panel members.
• Perform detailed data checks and reporting, highlighting any discrepancies or potential issues
• Support in managing database of household, individual and technical information
• Support in market research fieldwork to collect media consumption and annual updates on social demographic information from panel members
• Proactively engage and manage technicians/part-timers to ensure operation runs smoothly
• Comfortable collaborating remotely with fellow team members and with cross-functional teams within the organization, such as market researchers, data processing, and technical teams, to gather insights and information required

KEY RESPONSIBILITIES

EXPECTED OUTCOME

3.1 Process Optimization

• Design, develop, and improve production processes to increase efficiency, reduce waste, and optimize resource utilization (Man, Method, Materials, Machine & Environment).

3.2 Quality Control

• Ensure that production processes meet quality standards and that any deviations are identified and corrected promptly.

3.3 Production Planning

• Assist in planning and scheduling production activities, ensuring that production targets are met in a timely and cost-effective manner.

3.4 Data Analysis

• Collect and analyze production data to track key performance indicators (KPIs), identify areas for improvement, and report on production performance.

3.5 Continuous Improvement

• Implement lean manufacturing principles and Six Sigma methodologies to streamline processes and reduce operational costs.

3.6 Equipment Maintenance

• Coordinate with maintenance teams to ensure that machinery and equipment are properly maintained and repaired to minimizing downtime.

3.7 Collaboration

• Work with design, procurement, and other departments to ensure that production processes align with company goals and customer requirements.

3.8 Training

• Provide training and support to production team members on new equipment, processes, and safety protocols.

3.9 Safety & Health Compliance

• Ensure that all manufacturing activities are conducted in compliance with health and safety regulations. Implement safety measures to minimize risks to workers.

• Maintain and improve/automate/digitize as needed, the Quality Control Management System (QCMS) to manage product quality and conformance in accordance with JDE guidelines and product specifications.
• Ensure Food Safety of all manufactured products by implementing the relevant JDE and legal /certification requirements (e.g. HACCP and FSSC 22000) and by continuous verification of the compliance and effectiveness of installed systems.
• Provide expertise and timely support to all functions with regard to Quality, Product Safety and technical issues arising in Operations during day-to-day business.
• Lead /participate in continuous improvement initiatives against Quality KPI's (consumer, trade and/or customer complaints, Right First Time (RFT) and specification critical to quality product and process parameters).
• Lead corrective and preventive actions (CAPA) arising from different sources, such as
  • Consumer and customer complaints
  • deficiencies in product conformance (RFT)
  • audits
  • Quality Incidents
  • Implement Statistical Process Control where appropriate to improve compliance to specification measured by capability indices for critical to quality product and process parameters
  • Embed the use of problem-solving and progressive quality tools including root cause analysis (RCA), Kaizen, FMEA by providing training and evaluation of application
  • Participate in plant initiatives representing quality function to assure quality risk assessment and mitigation plans are considered to guarantee a successful start-up and transfer to operations. As part of the team manage the verification of quality KPIs for the project
  • Liaise effectively with external vendors as part of vendor management program with a focus on reducing vendor non-conformities which may impact manufacturing efficiency and waste
  • Check compliance to standards by regular GMP, HACCP, Halal and internal audits.
  • To lead the continuous improvement on GMP, sanitation and zoning. 
  • Support JDE internal and vendor management program as qualified auditor

  • Leadership: 

  • Support Manufacturing Operating System (MOS) activities to deliver Food Safety/Quality Culture engagement and ongoing improvements Verify implementation of actions including lessons learned from other manufacturing plants. Drive horizontal expansion of improvement ideas in the plant across lines and embed in OPLs or standards

Overview: We're seeking a proactive and independent Panel Support Specialist to oversee the seamless interaction with our TV and Digital panel members. This role involves managing a variety of tasks, including troubleshooting app/ software challenges faced by panel members, reporting issues to the relevant stakeholders and follow-up per case, conducting re-training sessions as needed to vendors/ members when needed. Additionally, you'll be supporting in panel communications to run campaigns and boost engagement with panel members.

Responsibilities: 

• Effectively address queries and concerns from panel members through email and other communication channels. Provide timely and accurate responses, maintaining a high standard of customer service and experience.
• Troubleshoot and address issues reported by panel members (i.e. TV and Digital panels and Content Insights panels)
• Conduct panel member database maintenance and quality control validations from time to time to ensure
• Provide support to Panel Communication Specialist, write and edit high-quality content for various communication channels, including monthly newsletters, weekly bulletins, web member portal updates, email campaigns, and other ad-hoc materials. Ensure content is engaging, informative, and tailored to the preferences of our panel members.
• Perform detailed data checks and reporting, highlighting any discrepancies or potential issues
• Support in managing database of household, individual and technical information
• Support in market research fieldwork to collect media consumption and annual updates on social demographic information from panel members
• Proactively engage and manage technicians/part-timers to ensure operation runs smoothly
• Comfortable collaborating remotely with fellow team members and with cross-functional teams within the organization, such as market researchers, data processing, and technical teams, to gather insights and information required

Design and develop highly complex and scalable Python modules.

Take ownership of end-to-end technical delivery, adhering to project timelines and requirements.

Participate in requirement analysis and propose alternative solutions where necessary.

Integrate applications using middleware software such as Avro Kafka and handle database design.

Deploy applications to OpenShift via CICD pipelines.

Collaborate with application support, developers, and product owners to ensure successful releases.

Be flexible to work extra hours to meet corporate and departmental goals.

Ability to prioritize and manage multiple tasks in a fast-paced environment, working under pressure.

Degree in Computing, Computer Science, or Engineering preferred.

3 to 8 years of experience, preferably in the financial/fintech industry.

Experience in supporting trading desks.

Familiarity with Agile/Scrum methodologies.

Excellent troubleshooting and debugging skills for 2-tier and multi-tier applications.

Experience as first-line application support for trading systems and back-office, handling issue analysis and general system checks and maintenance tasks.

Strong analytical and problem-solving skills.

Experience documenting design and development work in Confluence.

Primary Skills: Python, Unix, SQL

Expertise in Python (OOPs concepts, Flask/Django frameworks, multithreading, web sockets, and analytics tools such as Pandas and NumPy).

Strong experience in SQL and PL-SQL database design with at least one RDBMS (preferably MariaDB and MS-SQL).

Proficiency in writing batch scripts using shell scripting.

Experience with Linux, OpenShift, Avro-based Kafka, Docker, Nginx, Sentinel Redis, AngularJS basics, REST APIs (Flask), JSON, and web sockets.

Experience with CI/CD pipelines and Bitbucket.

Job Description:

1.Manage and maintain corporate network (development/UAT, and Production) including ISP, Firewall, Switches, Routing, VPN Connection.

• Asset Inventor
• Escort ISP vendor, and client vendor in data centre.
• Configure firewalls: open port, configure routing, NATting.
• Configure switches: configure VLAN, configure LAG, configure ACL.
• Cabling: lay cable, crimp cable, test cable, trace cable.
• Create / Revoke VPN account.
• Configure IPSec VPN, SpeedFusion VPN Tunnel.
• Network troubleshooting: packet loss, connection timeout/refuse, no route to host, etc.
• Network troubleshooting tools: ping, telnet, traceroute, nslookup/dig, tcpdump, wireshark, etc.
• Network monitoring: SNMP, configure network monitoring.
• Network maintenance: upgrade, install and replace; midnight or during working hours.
• Network support: 24H support and rotation.

2.Manage corporate physical security including CCTV, Door Access. 

• Maintain and operate CCTV and Door Access. 
• Generate report and provide evidence. 

3.Responsible in assist BCP and DR activities. 

• Network support on mid-night or weekend. 
• Network troubleshooting. 

4.Responsible in assist deployment or go-live activities. 

• Network support on midnight or weekend. 
• Network troubleshooting. 

5.Responsible in managing SSL certificate. 

• Issuance and renewal. 
• 
  

6.Responsible in managing corporate general IT services. 

• DNS, Reverse Proxy, Anti-DDoS. 
• Email: Support, email delivery issue checking, and identify threats. 

7.Responsible in supporting corporate certification, compliances, audit, and due diligence. 

• PCI-DSS, PCI-3DS, PCI-PIN, ISO/IEC 27001, ISO 9001, SOC-2, BNM RMiT, audit and due diligence. 
• Collect and prepare evidence. 

8.Responsible in coordinate with application team. 

• Network connectivity and network troubleshooting. 

9.Professional Development:

• Engage in self-paced learning through relevant free courses to enhance competencies.
• Pursue industry certifications such as CCNA (exam fees will be covered by company upon successful completion).

Job Requirement:

• Fresh graduate, or less than 2 years' experience in software development, computer networking, or relevant fields.
• Diploma or higher education in Computer Science, Software Development, Software Engineering, Computer Networking.

The Project Engineer manages engineering projects feasibility to commissioning, development and execution at the Plant, providing technical expertise and ensuring know how transfer to manufacturing in order to sustain competitive advantage for the company aligned with the JDE guidelines and in line with agreed strategic plans, capital investments and technical programs.

The Project Engineer supports the delivery of the key plant results (Compelling Business Need - CBN), such as zero safety accidents, zero quality losses, cost savings, efficiency improvement, 100% Customer Service Level and 100% engagement using the Manufacturing Operating System - MOS program as an enabler.

The Project Engineer does this through agile and flawless project management and execution of varied projects across the manufacturing operation with local and global stakeholders, through any of the phases from concept to commissioning ensuring a Vertical Start Up.

Accountable for project delivery, quality, safety and cost either as a lead engineer or as support engineer for Engineering team within Plant.

Safety Health Environment:

• Drives Safety Health and Environment culture through role modelling behaviors.
• Responsible for Safety Health and Environment requirements and legislation implementation and ensures compliance to legal and corporate standards & policies in own projects and installations as an example LOTOTO - Lock Out Tag Out Test Out, permit to work, hazard work permits, behavioral observation safety, auditing and process isolations.
• Responsible to ensure that ergonomics and SHE - Safety, Health & Environment risks are mitigated or eliminated in own projects
• Immediately corrects any substandard condition or unsafe behavior. Encourages feedback routine between peers through using applicable tools such as Behaviors Observation Safety -BOS. Checks that this done to the required standard.

Quality:

• Drives Quality culture through role modelling behaviours.
• Responsible for Quality requirements and legislation implementation and ensure compliance to legal and corporate standards & policies in own projects
• Ensures project designs and execution includes Good Manufacturing Processes including Sanitary Design rules and new Manufacturing Operating System - MOS Standards

Delivery & Cost:

   Project Planning:

• Responsible for pre-engineering scoping, costing and capital expenditure request document preparation using· the appropriate standards, processes and procedures aligned with IM - Initiative Management pillar
• Support project approval in time as needed by business purpose of the project. Lead functional co-ordination and technical expertise for evaluation of offers and submitting proposals for the most appropriate technical solutions, while ensuring they are cost-effective and fit for purpose.

•      Helps draw up user requirements and knows the engineering process making it appropriate for six  sigma.

• Organizes the go/no go gates

Communication:

• Giving regular stakeholder updates on project progress.
• Engaging and communicating with all relevant associates through the whole lifecycle of the project to ensure that the project deliverables meets all practical requirements (maintenance, operation, training, etc)

Project Management & Execution:

• Provide potential supplier identification as well as correct bidding process and evaluation in line with company policies and supplier management strategies. Ensure and lead co-operation with Procurement department in preparation of contracts, providing technical requirements and details in order to support contract negotiation and signature
• Preparing and issuing relevant documentation such as drawings, cable schedules, commissioning documents, equipment schedules, FAT - Factory Acceptance Test, SAT - Systems Acceptance Test, S&H - Safety and Health checklists, risk assessments.
• Working with the software engineers to develop a URS - User Request Specification for the process installation and review FDS - Functional Development Specification.
• Management of orders through the use of SAP, from raising PO's - Purchase Orders, issuing to suppliers, receipting and checking invoice discrepancies.
• Managing cost versus budget using the appropriate standards to report actual, commitment, and remaining budget spend on a monthly basis.
• Work with the project team and Project Start Up Lead to deliver Vertical Start Up- VSU as per Commissioning, Qualification, Validation - CQV plan
• Applies and improves Engineering standards
• Accountable for delivery of Project Engineers assigned to the project

Project Close-Out:

• Support the Start Up Leader with the installation and commissioning of the installation and suppliers
• Ensure relevant handover documentation is in place such as OEM - Original Equipment Manufacturers manuals, training documents and risk assessments.
• Support the Start Up Leader with creation of training with SME - Subject Matter Experts, Training Coordinators and the Organizational pillar
• Responsible to verify delivery of key project KPI's

Continuous Improvement

• Participate in screening and evaluation of all identified improvement opportunities and ideas. Creatively group those ideas into technically feasible concepts. Share and communicate potential concepts to identify potential projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Productivity improvement project: Lead in cost saving projects such as Productivity improvement, cycle time improvement, MMR improvement, etc. to meet company goals.
• Capacity planning and analysis to meet the volume demand and maximize the plant utilization.
• Maintain IE database and lead on the IE related system project.
• Time study and time standards: Perform time study data collection and analysis, continuous improvement based on Lean concept.
• Define production layout to ensure high efficiency and ergonomic for Lean operation.
• Coordinate in tool relocation & re-layout activities.
• Resources planning for DL & IDL based on production volume targets.
• Carried out material flow & process flow analysis. Study and explore opportunity to improve current process flow, material flow, line balancing, etc.….
• Validate automation performance and capability.
• Support IE in validating offline process activity such as conversion time, kitting time, tooling preparation time, etc. and opportunity to improve the offline activities cycle time.
• Collaborate with Production, QA, Process, and Automation team to achieve Operations KPI’s
• Perform other duties as assigned.

• Interacts with the Product Owner / Business Analyst to define, refine, develop, test and deliver against functional requirements
• Understands and translates functional into technical requirements
• Works with an architecture team to design the components of the product suite
• Provides input to the project delivery plan, including sizing and estimation if required, with regards to one's areas of responsibility
• Coordinates the work within the boundaries of their teams and project
• Being accountable for the quality of one's team and supporting through code review processes and testing strategies as a whole-team approach
• Implements correct, performant and reliable code on schedule and according to specification
• Determines code quality and test coverage, and designing and implementing tests to make sure software is built to the highest quality possible
• Develops and maintains test automation efficiency and effectiveness
• Responsible for defect closure and root cause analysis to avoid regressions
• Drives continual improvement in quality and efficiency, including defect prevention/ root cause analysis, suggesting and adopting improvements to technology and efficiency
• Collaborates and partners across different departments including support, consulting, product management, and engineering
• Writes technical documentation for internal or external consumption, for developers of varying skills level
• Influences system designs and plans from a testing perspective
• Reviews, analyses and improves test coverage and reduces defect count for their product area
• Collaborate with developers to bring new software releases and services into production
• Automate everything from deployment, monitoring, management and incident response - treat 'Everything as Code'
• Develop and improve operational practices and procedures

 ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Responsible for instrument calibration work. 
• Responsible for instrument measurement data analysis.
• Responsible for instrument measurement sigma improvement in PN.
• Responsible for instrument maintenance method improvement in PN.
• Responsible for set up new measurement method which required from R&D and sputter process team.
• Ensure the correct calibration among the tool. 
• Taking lead for measurement method improvement projects in PN.
• Measurement results analysis in PN.
• Analyze the machine calibration results and production measurement sigma. 
• Set up / optimize the measurement condition to reduce the measurement variation or measurement time reduction.  
• Coaching process engineer/technician to enhance their knowledge of instrument method and capability.  

• Engineer robust and scalable software solutions, encompassing both frontend and backend technologies.
• Engineer high-performance, user-friendly interfaces leveraging Angular, React, Node.js, and Flutter, ensuring optimal user experience across diverse devices.
• Collaborate with designers, product managers, and other stakeholders to gather requirements and translate them into technical specifications.
• Write clean, efficient, and maintainable code for both frontend and backend components.
• Optimize applications for maximum speed and scalability.
•  Implement security and data protection measures.
•  Work with databases including Oracle SQL and MS SQL to design schemas, write optimized queries, and ensure data integrity.
• Configure and maintain application servers such as JBoss and Apache HTTP Server.
• Stay updated with the latest industry trends and technologies, and proactively suggest improvements to enhance product quality and efficiency.

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Proven experience working as a Full Stack Developer or similar role.
• Strong expertise in Agile methodologies, preferably certified in Scrum/Agile.
• Proficiency in frontend and backend technologies such as Angular 2, React JS, Node JS, HTML, CSS, and JavaScript.
• Familiarity with build tools and version control systems such as Git
• Ability to work independently and as part of a team.