We are looking for a Technical Support Consultant to work within our globally distributed IT team, to provide IT technical support to all our users across the Asia Pacific region.

Responsibilities will include:

• Provide day to day IT support to all our people, including call logging, troubleshooting, IT admin tasks such as new user setup, password resets, and PC builds
• Support of the IT environment, including servers, systems, networks, and other devices
• To assist on various projects and upgrades to meet Turner & Townsend’s goals
• Assist in office moves and changes with respect to the installation and changes to the IT and Voice infrastructure and all associated peripherals
• Manage asset database, and control software register
• Build positive working relationships with the business.
• Excellent interpersonal and PC support skills, User & Server Administration, Active Directory & Azure AD (Entra), MS Windows 10\11, MS 365 including Exchange online, Office, Endpoint manager, Intune, etc.
• SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

Duties will vary and be revised due to the nature of the IT Support environment (the above is a guide and not a comprehensive list of responsibilities).

Please note that this is an office based role with limited remote working capabilities.

As a Senior Customer Success Engineer, you will be responsible for building and maintaining post-sales relationships with Dynatrace’s largest, most complex, and most valuable customers. A large percentage of the customers you engage with will be Enterprise customers from a Dynatrace spend perspective as well as some customers that are part of the Enterprise Success & Support program and have a mix of other dynatrace services involved. You will be a trusted strategic advisor, ensuring the successful deployment and adoption of all Dynatrace products. Customers hold CSE’s in high regard as experts and rely on you to guide them through ways of obtaining the most outstanding value from their Dynatrace solutions. You will align with customers' desired business outcomes, enable them on their existing products and services, and work with them to identify opportunities to expand into additional products and services, all while ensuring world-class customer experience, value, and satisfaction. 

As part of the account team, you will work closely with the entire account team to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.  

Responsibilities and Duties

• Constantly go above and beyond to serve our customers and be a shining, standard-setting example of our Core Values
• Triage, diagnose, and provide solutions to most complex configuration issues with Dynatrace solutions and non-Dynatrace integrations
• Strategise on the overall technical objectives and long-term goals of the customer and their business and strategic objectives
• Provide advice and guidance as the subject matter expert to ensure successful ongoing usage, adoption of the product, and foster growth of the customer’s footprint
• Be the customer’s advocate by knowing their goals and use cases, then suggesting process improvements, product adoption, configuration, and additional features to meet their requirements
• Provide web-based training to user groups to support organisational adoption
• Undertake discovery and education activities to identify opportunities for Dynatrace usage across organisational functions and processes
• Function as a frontline technical resource for “best practice” and informal customer questions
• Engage with Dynatrace customer support as a customer advocate to ensure speedy resolution of customer issues
• Engage with Dynatrace Product management as the customer advocate on product roadmap discussions
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Maintain current functional and technical knowledge of Dynatrace products and services
• Help to document best practices in developing and using Dynatrace
• Provides insight, advice, and ‘street credibility’ with technical teams to understand technical issues and possible workarounds.
• Has deep understanding of customers’ infrastructure, architecture, and business/regulatory requirements to speed up resolution.

Prenetics (NASDAQ:PRE), a leading health sciences company, is dedicated to advancing consumer and clinical health. Our consumer initiative is led by IM8, a new health and wellness brand, and Europa, one of the top sports distribution companies in the USA. Our clinical division is led by Insighta, our $200 million joint venture with renowned scientist Prof. Dennis Lo, focused on multi-cancer early detection technologies. This is followed by ACT Genomics, which has achieved FDA clearance for comprehensive genomic profiling of solid tumors, and CircleDNA, which uses NGS to offer comprehensive DNA tests. Each of Prenetics’ units synergistically enhances our global impact on health, embodying our commitment to ‘enhancing life through science’.

We are looking for a highly-driven and motivated Senior Engineer to join our Technology department in Malaysia to develop on our Dynamics 365 ERP. Technology team plays a strategically critical role in our company’s technology roadmap and delivery and ERP is the backbone of our finance and operations. As a Senior Engineer, you will be part of its Engineering team and be owning, designing and improving our Dynamics 365 ERP.

Responsibilities

• Advocate for engineering best practices across the team to enhance overall performance and quality.

• Architect and develop scalable, highly available applications that meet user needs.
• Work closely with other engineering team members and cross-functional teams to improve platforms and deliver features on our Dynamics 365 ERP.
• Partner with the product management team to gather and define technical requirements for new features.
• Oversee the deployment and debugging of cross-application functionalities.
• Provide mentorship and technical leadership to junior engineers, fostering a culture of continuous improvement.
• Develop high-quality, maintainable code that adapts to complex and changing environments while addressing technical debt across legacy systems.
• Ensure thorough testing of changes before integration into the main branch, supporting code in production environments.
• Drive ongoing improvements to the codebase, focusing on performance, reliability, and maintainability.
• Utilize strong analytical skills to identify problems, propose solutions, and pay close attention to detail in all aspects of work.
• Demonstrate a commitment to learning new technologies and staying current with industry trends.

• Bachelor’s degree in Engineering, Computer Science, or equivalent experience.
• Minimum of 4 years in engineering roles with a focus on building Dynamics 365 Finance and Operations modules.
• Familiarity with Azure Cloud, Azure DevOps, and Microsoft Dynamics Lifecycle Services.
• Understanding of Behavior Driven Development (BDD) and Test Driven Development (TDD).
• Knowledge of Continuous Integration/Continuous Deployment (CI/CD) practices.
• Familiarity with Agile methodologies.
• Proficient in one or more programming languages (e.g., C#, Java, Python).
• Strong foundation in computer science principles including data structures, algorithms, Object-Oriented Programming (OOP), and Functional Programming (FP).

Medical & Annual Leave: We care about your well-being—and your vacation selfies! That’s why, for our full-time employees, we honor your time off with annual leave and provide medical benefits for any bumps, bruises, or unexpected adventures.
Learning & Development: Got a passion project or skill you’re dying to master? We’ve got a learning allowance for that! We believe in supporting your growth, whether it’s for work or just because you’re curious.
Growth & Opportunity: Your future’s bright, and we want to help you shine! We’re all about providing opportunities for you to grow and reach your potential, with exposure to a global company and the chance to collaborate across different cultures.
Inclusive Workplace: You belong here! We foster an environment where everyone’s voice is heard, respected, and celebrated. Inclusivity is the name of our game!

Our DNA is P-R-E-N-E-T-I-C-S.
Get to know us; Get to know our DNA!
Passion - You love what you do and inspire excellence in others.
Resilience - You tackle challenges head-on with tenacity and calm.
Empowerment - You foster team spirit and encourage initiative.
Integrity - You're honest, accountable, and reliable.
Epic - You take risks, deliver results, and always strive to grow.
Transparency - You share openly, even when it's tough.
Ingenuity - You think creatively and make smart decisions, even in uncertainty.
Communication - You express ideas clearly and with empathy.
Selfless - You prioritize Prenetics and the team over individual goals.

We are seeking a talented DevOps/Site Reliability Engineer (SRE) with a strong background in DevOps practices, Linux environments, and proficiency in scripting and programming languages like Bash, Shell, Python, or Golang. You will be responsible for managing and automating the deployment, monitoring, and reliability of our services. You will work closely with development teams to ensure systems are scalable, resilient, and performance-optimized.

Responsibilities

• Design, build, and maintain CI/CD pipelines to support continuous integration and deployment.
• Develop and implement tools to automate operational processes.
• Manage and monitor Linux-based systems for performance, availability, and security.
• Collaborate with cross-functional teams to optimize system architecture, ensuring high availability and reliability.
• Implement and manage infrastructure as code (IaC) tools.
• Conduct root cause analysis on production issues and implement corrective actions to prevent reoccurrence.
• Monitor application and infrastructure performance and implement improvements.
• Write and maintain scripts in Bash/Shell, Python, or Golang to automate tasks and support infrastructure operations.
• Participate in on-call rotation to support production systems.

Experience: 4+ years of experience in DevOps, SRE, or related roles.

Technical Skills:

• Proficient in Bash/Shell scripting.
• Solid programming skills in Python or Golang.
• Strong understanding of Linux systems.
• Familiarity with cloud platforms (AWS, GCP, Azure) and containerization tools like Docker and Kubernetes.

Infrastructure as Code (IaC): Experience with tools such as Terraform, Ansible, CloudFormation.

Monitoring & Logging: Familiarity with monitoring tools like Prometheus, Grafana, Datadog, Splunk.

Overview: Are you passionate about technology and ready to take your IT skills to the next level? We are seeking a proactive and service-oriented IT Technical Support Engineer to join our dynamic team. This role is ideal for a motivated individual with strong technical skills in both software and hardware, who can support our clients effectively and contribute to the design, development, and maintenance of server-based web applications. You will be the go-to expert for customer software support and server-based web applications. You'll have the chance to design, analyse, implement, and test cutting-edge software solutions while directly impacting the success of our clients.

If you have a passion for problem-solving and delivering exceptional customer service, we want to hear from you!

Key Responsibilities:

Client Support & Technical Solutions: 

• Be the one who resolves technical issues, configures software, and keeps clients connected to internet application servers. Provide expert technical support to clients for hardware and software issues. Configure software to connect seamlessly to internet application servers. Deliver training to clients on system and application usage.

  Software Development & Maintenance:  

• Design, develop, test, and maintain software solutions. Lead technical projects, from concept through to implementation. Translate market requirements into detailed product specifications.

Empower Users: 

• Conduct engaging training sessions to help clients maximize their use of systems and applications. Work closely with the support team and clients to troubleshoot and resolve issues. 

Innovate & Build: 

• Design, develop, test, and maintain software solutions, ensuring they meet the highest standards of performance. . Investigate new technologies to enhance our product offerings. Debug software based on test results to ensure accuracy and efficiency.

Lead the Way: 

• Take charge as a technical project leader for key development projects, driving innovation from start to finish.

Problem-Solve with Precision: 

• Investigate technical solutions, analyze proposals, and craft tailored solutions that meet client needs.

Quality First: 

• Develop or acquire test data and run tests to ensure applications produce accurate results. Debug and revise based on feedback.
• Client Care: Work closely with the support team to trace and resolve faults, ensuring complete satisfaction for the end customer.
• Follow Through: Maintain ongoing communication with clients, ensuring their issues are fully resolved. Capture and record internal failures, identify improvements, and provide feedback to relevant departments. Encourage and support the implementation of process enhancements.
• Optimize & Improve: Keep customer information and assets up-to-date in the helpdesk, and champion process improvements.
• Contribute to Success: Take on additional duties that drive the growth and success of our team.

Qualifications:

• A degree in Computer Science, Computer Engineering, or a related field.
• Minimum of 1 experience in a similar role.
• Proficiency in web technologies (HTML5, CSS).
• Knowledge of JQuery & Javascript will be added advantage.
• Thorough understanding of Operating Systems.
• Strong problem-solving skills and the ability to quickly learn and adapt to new technical challenges.
• Excellent communication skills, both verbal and written.
• A team player with a collaborative mindset and the ability to listen to others’ perspectives.
• Willingness to travel at short notice and a valid Class D driving license.
• Immediate availability or ability to start as soon as possible.

• Extensive Travel Opportunities: Explore new places with international, regional and local travel.
• International Training: Gain knowledge and skills through training programs in Sweden and Germany.
• Performance-Based Rewards: Eligible for company shares allocation and promotion to Management level as a reward for outstanding performance.
• Employee Benefits: Enjoy company outings, festive bonuses, and performance bonuses as part of our commitment to a positive work culture.

• System Administration: Manage and maintain server environments, ensuring high availability and performance. Troubleshoot and resolve system issues promptly.
• Coding and Automation: Develop and maintain automation scripts and tools in Python to improve operational efficiency and reduce manual intervention.
• UNIX Scripting: Write and optimize UNIX shell scripts for monitoring, alerting, and automation of routine tasks.
• Collaboration: Work closely with development teams to implement reliable systems and applications, providing insights on best practices for reliability and performance.
• Incident Response: Participate in on-call rotations and respond to incidents, performing root cause analysis and implementing preventive measures.
• Documentation: Create and maintain documentation for system architecture, processes, and troubleshooting procedures.
• Continuous Improvement: Identify opportunities for process improvement and implement solutions to enhance system reliability and performance.

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience in system administration and managing Linux/UNIX environments.
• Strong coding skills in Python and experience with scripting languages.
• Familiarity with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack).
• Excellent problem-solving skills and ability to troubleshoot complex systems.
• Strong communication and collaboration skills.

Role Summary:

We are seeking a qualified Customer Support Associate to join our CS Engagement Team and contribute to our goals. In this role, you will provide administrative support related to products, orders, deliveries, and company policies. Administrative professionals play a crucial role in enhancing efficiency, delivering satisfactory customer experiences, and streamlining processes. The Customer Support Associate is essential to the CS Engagement Team, as well as to the customers and businesses we serve.

As a detail-oriented and proactive Customer Support Associate, you will be responsible for conducting customer due diligence checks for all new and existing clients, ensuring compliance with company policy requirements. Additionally, you will be tasked with assisting the team with various administrative tasks as assigned.

The ideal candidate will possess strong listening skills and the ability to respond promptly. We are looking for someone who is goal-oriented and has a solid understanding of customer service best practices. If you have exceptional organizational skills and thrive in a team environment, we would love to meet you. There are several primary responsibilities common to this occupation:

What You'll Do:

• Perform Customer Due-Diligence – for all clients, ensuring compliance with company policies.
• Maintain accurate and organized records of Due Diligence processes and client interactions.
• Administrative responsibilities to support CS engagement team.
• Collaborate with team members for data compilation and assist the manager with reporting tasks.
• Deploy and apply all company policies, procedures and standards.
• Perform and achieve the KPI as assigned

• Data Lake(Hadoop), EDW(Teradata), Data Mart, Data Integration & Visualisation

• Hands-on experience in implementing large scale data warehouse & analytics platforms in financial services industry with good functional knowledge of products & services offered in Retail bank / Wholesale / Global Markets covering some of the following analytics domains:

• Experience in Data profiling, Data modeling (FSLDM, Dimensional), Data mapping, Data governance & security, Data visualization & Reporting

• Finance Analytics - Financial Reconciliation, Allocation, Performance Management & Regulatory Reporting

• Credit Risk Analytics - Credit Risk Exposure, NPL, Counterparty Risk, Input variables for Basel & IFRS9

Technical skillsets

Primary Skills

Teradata SQL Query Writing

Unix Shell Scripting

Teradata Utilities(BTEQ, Fast Load, Multi Load)

Teradata FSLDM (Financial Service Logical Data Model)

oracle and informatica etl (advantage)

Control M Scheduling Tool

Secondary/Preferred Skills • Banking Domain

Strong Data warehouse concepts

Good Communication Skill

Job description

Headquartered in Singapore, we power the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions.

We are seeking Java Software Engineers for our Malaysia Tech Center, working on end-to-end solutions for cross-border payments for our global merchants and globalization business.

Key Responsibilities

1. Design solutions involving integration with multiple systems and services.
2. Develop high volume, high performance, low latency and reliable mission critical applications.
3. Write maintainable, robust, and testable code.
4. Perform code and test case review.
5. Implement processes, solutions or tools to improve software delivery and quality.
6. Able to adopt the latest software development trends and industry best practices.
7. Leading a team of members and providing internal and external mobile technology workshops, training, and sharing.

Job Requirement

1. Bachelor’s or Master’s degree in computer science or relevant fields.
2. Software development experience in the finance, payment or banking industry is preferred.
3. Excellent social, communication, presentation and leadership skills.
4. Excellent knowledge of Java and one other programming language.
5. Excellent knowledge of Relational Databases, SQL and ORM technologies.
6. Strong foundation in frameworks such as Spring, jUnit, etc.
7. Able to work in a fast paced and result driven environment.
8. Experienced in team management is a plus.

mmob is a cutting-edge technology provider specialising in embedded finance solutions. Our innovative toolkit transforms clients' APIs into scalable, customisable, and interactive applications that partners can seamlessly integrate in under two hours. Founded in 2020 and headquartered in London, mmob also operates fully owned subsidiaries in Malaysia and the United Arab Emirates. 

We empower financial institutions and fintech companies by making their API-based products and services more accessible and easier to integrate for their partners and clients. Notably, Mastercard is both our largest client and a strategic investor in mmob. 

Responsibilities: 

• Work directly with our CTO and founders to expand our award-winning embeddable fintech technology. 

• Collaborate with various teams to develop technology solutions that enhance mmob's offerings and services. 

• Adopt and promote best practices in documentation (using JSdoc / Typedoc annotations for clarity and accessibility across teams). 

• Design and deliver systems to meet evolving requirements, leveraging Docker and Kubernetes for cloud-agnostic solutions. 

• Oversee database management (MongoDB, Redis), ensuring data security and effective partitioning. 

• Take responsibility for code across our stack, which includes: 

• AWS 

• Node.js, TypeScript 

• MongoDB, Redis 

• Kinesis, S3, Amazon Athena 

• Kubernetes and Docker 

• React, Next.js, Express 

• Contribute to and shape mmob's culture and growth, driving positive outcomes for consumers and improving financial well-being. 

• Full-stack development experience, including work on both APIs and front-end solutions. 

• Expertise in data capture and interoperability. 

• 8+ years of programming experience in test-driven development and continuous delivery environments. 

• Proficiency in developing and deploying cloud-based architecture across multiple regions. 

• Strong programming skills, particularly in Node.js/TypeScript and Python, with the ability to quickly adapt to new technologies. 

• Ability to define medium-to-long-term strategies for business-impacting projects. 

• Autonomous in defining and delivering technical roadmaps for large projects involving cross-team collaboration. 

• Commitment to writing efficient, secure, and scalable code. 

• Excellent communication skills, capable of simplifying complex systems for diverse stakeholders. 

• Leadership experience, with a passion for mentoring and coaching a team of developers. 

• Programs for personal development. 

• Flexible working hours and a hybrid work environment. 

• Unique company culture with regular social events, perks, and celebrations for team and individual achievements. 

• Fun, modern, and informal office environment. 

• Clear company direction with transparency and open communication, celebrating those who drive value and innovation. 

• An amazing team, including experienced founders and investors, backed by a committed board driving our mission to become global leaders in embedded finance. 

To learn more about mmob team visit 

https://www.mmob.com/about-us