We are looking for an innovative Technical Support Engineer who is passionate in research, design, prototyping, project management documentation, Product support for advanced automated machine and IoT 4.0 system.

As an Technical Support Engineer, you will be responsible for electrical, programming and product troubleshooting for CMS’s product. You are required to work closely with the Sales team, customer and manufacturer to ensure the customer use CMS product with optimum performance.

Job detail & reponsibilites

• A recognized Degree/Master in Electrical/Mechatronics Engineering or equivalent.
• 1-2 years working experience in related field.
• Working experience in Industrial Robot (Scara, cartesian and Wafer Transfer), Servo,Stepper motor, knowledge in motion control, IOT 4.0 knowledge & PLC programming will be an added advantage.
• Knowledge in electrical wiring drawing.
• Programming knowledge in C#, Visualbasic, C++ and ladder logic programming.
• Troubleshoot product related error.
• Travel outstation to support product's issue at customer side.
• Self starter and able to work independently.
• Fresh graduates are encouraged to apply.
• Need to be able speak Mandarin to communicate with Taiwan, If able to speak Japanese will be more advantage.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Oversea Training if needed

Position Summary

Reporting to the Manager, Data Intelligence, the Data Intelligence Analyst will have a wide range of duties, all of which are in the spirit of ensuring data quality and accuracy in the Assent platform, to make a strategic impact on the overall success of our customers' programs. The Analyst will play an integral role in managing client data in the Assent Platform.

Key Requirements and Responsibilities

• Leverage Excel, SQL, and R/Python to perform validation checks on customer data. Responsible for ensuring the quality, integrity, and accuracy of Data and providing system feedback to stakeholders.

• Manage customer data through uploads and updates using internal tools.

• Proactively communicate issues and findings with Assent stakeholders.

• Perform basic data analysis on client data requests; conduct data investigation on standard and standard plus data discrepancies and provide a report of findings to the relevant stakeholders.

• Assist with transformation, and adaptation of data to meet best practices; 

• Design innovative solutions that align with business objectives, utilizing best practices and industry standards.

• Execute data preparation activities for the Data Intelligence team, including but not limited to pre-ingestion activities.

• Work with the Data Intelligence Specialists and Leads to fulfill team objectives and assist with team projects.

• Write clean, efficient, and maintainable code to implement automation solutions that align with business objectives.

• Ensure timely delivery of solutions while adhering to project timelines.

• Keep up to date with new regulations and changes in Assent’s products to become an expert in your field.

• Ensure adherence to coding standards, security protocols, and data integrity requirements.

• Be familiar with corporate security policies and follow the guidance set out by the processes and procedures of Assent. 

This is not an exhaustive list of duties. Responsibilities may be altered and/or added from time to time to meet business needs.

Job Description
In this role, you will gain hands-on experience in software development, project coordination and
HR/payroll technology solutions. Guided by industry experts, you will contribute to designing, developing,
and implementing cutting-edge applications while ensuring projects are delivered on time and exceed
expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for the implementation and support of the company’s HR and Payroll
application system.
• Participate in system design, writing and implementing efficient code.
• Conduct and facilitate UAT and augment test scenarios to successfully test solutions
and implement and monitor operational processes and provide ongoing operational
support.
• Maintaining and upgrading existing systems.
• Collaborates with HR subject matter experts and HR business partners on system
design decisions, user experience, complex issue resolution, and process desi

Job Overview

Financial Analyst & Controlling Executive is a process-oriented expert in data analyses, reporting and IT-systems. They efficiently carry out routine tasks of standard reporting (data collection, data validation, plausibility check & report generation). In this function, they also apply strong analytical skills to evaluate the financial data and translate multi-functional information into insights. They also conduct ad hoc requests in cooperation with Business Partners and improve processes continuously.

Job Description

1. Planning, controlling and analytical tasks:

• Detailed planning in SAP systems
• Generation of actual data
• Responsibility for data quality (consistency and completeness)
• Plausibility check of reports
• Identification and correction of errors
• Costs and KPIs tracking & controlling

2. Coordination and execution of standard reporting processes

• Ensure on time delivery of data and reports e.g. MBR/ CF/ BP

3. Collection, processing and consolidation of data and reports for stakeholders

• Standard RB-Reporting
• Organizational-specific reporting
• Reports to external authorities

4. Involve in Business Plan and Current Forecast preparation.

5. Conduct ad hoc requests in cooperation with Business Partner.

6. Drive the digitalization transformation and implementation.

7. Collecting requirements and collaborate with stakeholders to establish and implement the digitalization plan of Controlling department.

8. Working in close collaboration with other departments, Bosch locations and Central team.

9. Improve processes continuously.

''We’re looking for an SAP Datasphere Specialist who thrives in a collaborative, innovative environment and has a passion for transforming data into valuable insights. You will play a key role in shaping our data strategy and ensuring that our SAP Datasphere systems are running smoothly, securely, and efficiently. You’ll work alongside cross-functional teams, helping to craft solutions that directly impact our business goals. If you're someone who enjoys solving complex challenges and guiding others in their journey with data, this could be the perfect opportunity for you!''
 

Key Responsibilities:

Data Management and Strategy

• Building Smart Data Strategies: You’ll help design and implement strategies that ensure our data is stored, retrieved, and analyzed efficiently. You’ll focus on aligning our data systems with the bigger picture of our business goals, all while maintaining security, privacy, and compliance with regulations.
• Managing SAP Datasphere: You’ll take an active role in ensuring that our SAP Datasphere environments are optimized for performance and aligned with our business needs. From setting them up to supporting their day-to-day use, you’ll help create a seamless data experience across the company.
• Championing Data Governance: You’ll collaborate with various teams to help create and enforce data governance policies that keep our data clean, consistent, and secure. You’ll ensure that we have the right data policies in place to maintain quality and integrity across the organization.

Technical Support

• Leading SAP Datasphere Projects: You’ll be hands-on in all aspects of SAP Datasphere projects—from gathering requirements and designing solutions to deploying and supporting them. Your expertise will be vital in ensuring these projects meet both technical and business needs.
• Mentoring and Growing the Team: As a senior member of the team, you’ll guide junior colleagues, providing mentorship and encouraging a culture of continuous learning. You’ll share your expertise, help others grow, and make sure the team is always evolving alongside SAP Datasphere advancements.
• Staying Ahead of the Curve: SAP Datasphere is constantly evolving, and you’ll stay up to date with the latest features and best practices. Your role will be to evaluate these innovations and bring in new ideas that drive our data strategy forward.

Collaboration and Communication

• Cross-Team Collaboration: You’ll work closely with a variety of teams—IT, business units, and external partners—to understand their data needs and provide solutions that work for them. You’ll bridge the gap between technical and business requirements, ensuring everyone is on the same page.
• Simplifying Complex Concepts: You’ll be the person who can explain technical concepts in a way that everyone can understand. Whether you’re speaking with IT specialists or business stakeholders, you’ll ensure that data initiatives are clearly communicated and that everyone understands their role in making those initiatives a success.
• Reporting and Presentations: You’ll help create and present reports, presentations, and documentation to make data insights and progress on projects easily accessible for decision-making. You’ll ensure stakeholders understand the impact of data strategies and their importance to the business.

Performance Monitoring and Optimization

• Monitoring System Health: You’ll keep an eye on SAP Datasphere’s performance, identifying potential issues and addressing them proactively. You’ll make sure our systems are always running smoothly and efficiently, with minimal downtime.
• Optimizing for Growth: You’ll help fine-tune our systems to ensure they can handle increasing amounts of data, all while improving performance, scalability, and reliability. You’ll always be looking for ways to make the data infrastructure better, faster, and more reliable.
• Ensuring Compliance and Quality: You’ll ensure that we stay on track with data governance policies, industry standards, and regulatory requirements. You’ll conduct regular assessments to ensure that data quality is maintained, and processes are continually improved.

Candidates needed to be living in Penang to apply for this role. 

Overview:

We are looking for a Senior IT Infrastructure Analyst to join our IT team. You will be responsible for technical and administration activities of IT server and services which will include deployment, configuring, maintenance, upgrading and migration. You will also take in charge of troubleshooting and providing solutions if there are any the issues. You will be reporting to IT Manager and will have the exciting opportunity to be part of an IT infrastructure team.

Key Responsibilities:

• Managing virtualization infrastructure such as VMware, Nutanix, VDI, etc.
• Administration of Windows server and services such as Active Directory, DNS, DHCP, Exchange, File server, ERP, etc.
• Implementing and managing DevOps system.
• Monitoring the performance of all software and hardware, installing servers, configuring systems, and making sure every technical aspect is running smoothly.
• Supporting and driving other daily server operations and security tasks.
• Giving hands-on user support in the office and remotely.
• Writing user manuals and KB in ServiceNow.

As the IT Business Analyst for MS Power Platform services, you will be responsible for assessing and understanding business processes, analyzing business needs, designing solutions, and developing applications, processes and workflows using Microsoft SharePoint, PowerApps, Power Automate, Dataverse, Power BI, MS Teams and OneDrive. This employee will work with internal and external sources and end-users to ensure functional use of systems matches organizational needs. In this role, you should be highly analytical and able to understand business needs. Excellent communication skills and problem-solving abilities are essential.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Gathers functional requirements for Power App/Power Automate and SharePoint sites solutions, translate functional requirements into technical design, and implement sustainable business solutions using the available toolset
• Utilizes the Power Platform to manage and create dynamic solutions for internal processes.
• Provides end-user support including day-to-day issues regarding MS SharePoint and Power Platform usage, functionality, application maintenance, and permission management
• Efficiently uses SQL, PowerShell and other tools to deliver the solution.
• Automates ad-hoc reports, optimize user queries, and facilitate data research and understanding
• Builds standards around developed practices, documenting them.
•  Stay updated with the latest Office 365 features and updates

• Financial Planning and Analysis (FP&A) Tasks
  • Daily standard SAP maintenance and cost calculation (e.g. product master data, standard cost, transfer price)
  • Monthly closing (SAP FI-CO module)
  • Actual/forecast reports (cost tracking, productivity tracking; forecast analysis data base)
  • Support quotation/Investment assessment/Project calculation
  • Data base maintenance in digital platform
  • Responsibility for data quality (consistency and completeness)
    • Plausibility check of reports
    • Identification and correction of errors
• Coordination and execution of standard reporting processes
  • Ensure on time delivery of data and reports
  • Optimize reporting and process

Reporting to the Manager- Product Technical Support Tier 1, the Product Technical Support Tier 1 will play an integral role in understanding and responding to the needs of our external stakeholders, namely Assent’s suppliers and customers, in the spirit of ensuring customer success through the successful execution of product support. As part of Assent’s Product Technical Support department, the Product Technical Support T1 will play an integral role in managing the use of Assent Platforms. The ideal Product Technical Support T1 is well-rounded, highly motivated, resourceful, passionate about customer success and support, tech-savvy, and loves engaging with others.

KEY REQUIREMENTS AND RESPONSIBILITIES 

• Client and Supplier Engagement: Engage with our clients and suppliers in a professional and pleasant manner to enhance user experience, acting as a first responder to support Cases and continually updating Cases with new information throughout the support process
• Assent Application Expertise: Become an expert user of Assent applications
• Issue investigation:  Utilize troubleshooting tools to identify and provide necessary information for investigations
• Issue Reproduction: Gather information on defects, reproduce and clearly define identified product issues raised by our clients and suppliers 
• Multi-Channel Support and Communication: Provide support through multiple channels, including email, phone, live chat and screen share sessions to ensure comprehensive client assistance.
• Documentation: Maintain comprehensive and accurate documentation of support interactions and technical issues via cases and knowledge base articles .
• Queue Management: Product support queue management and updating Cases with new information
• Performance Metrics: Work within set key performance measurements defined by the Product Technical Support management team
• Information Management: Use Assent’s proprietary software to search, track and enter information for clients
• Escalation Handling: Identify and escalate defects and any complex issues to tier 2 support team.
• Training and Knowledge Sharing: Participate in training sessions to stay updated on new features and processes and share knowledge and best practices with team members to improve overall team performance.
• Shifts Flexibility: Available and willing to work various shifts including evenings and weekends
• Security Compliance: Be familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent. 
   

Your contribution to something big!

• Oversee master data changes or new data entry requirements of employee data into HR Core.
• Drive the update and execution of mass HR administration processes, ensuring accuracy and efficiency.
• Administer HR-related documentation, including (but not limited to) contracts of employment, medical certificates, letters, etc.
• Manage all administrative activities within the employee life cycle, including onboarding, leaver movements, salary adjustments, promotions, personal data changes, etc.
• Consistently review and update the Standard Operating Procedure (SOP) to ensure completeness and accuracy, and implement improvements where necessary.
• Identify opportunities to enhance services and processes, focusing on efficiency, accuracy, and automation.
• Lead the input of all data related to finalizing leaver cases and new hires after payroll cutoff.
• Develop and implement process automation initiatives to streamline HR processes, reduce manual tasks, and increase operational efficiency.
• Utilize advanced Excel skills to analyze data, generate reports, and provide actionable insights to support HR decision-making.

1. Lead division/internal LOG improvement projects.
2.  Act as key user supporting both customer order and procurement planning of SAP system.
3. Troubleshoot system errors raised by both customer order and procurement planners.
4. Support SAP data cleansing activities in regular basis.
5. Analyze AA order backlog and provide status update.
6. Support EOS/EOP process improvement project as part of customer order analysis.
7. Leading new plant planning tool rollout to EDLs with training and workshop.
8. Support material simulation activities with interns to fulfill sudden demand upside/overhanging claim from/to customers.
9. Support CaPRI-SP2 long-term capacity planning project to avoid material bottleneck risk by providing early warning to supplier.
10. Prepare reports e.g. Leveling Adherence, Attainment report etc. as and when needed.
11. Support activities related to Bosch Production System (BPS), e.g. Supplier Kanban, Production Kanban, Leveling and EPEI for continuous improvement.
12. Initiate functional meeting for knowledge sharing and project status update with PDCA timeline.
13. Support and work towards achieving the departmental goal.
14. Perform any other duties assigned by immediate superior from time to time.