ABOUT US

At Teleport, we're the #1 logistics service provider in ASEAN, and we're all about making logistics simple, human, and quick, shaking up the industry across Southeast Asia. Our mission? To move things across Southeast Asia better than anyone else. We are driven by our values: Move with urgency—because time is crucial; Aim to pioneer—constantly innovating to stay ahead; Do it with intent—delivering with purpose and precision; and Keep it real—maintaining authenticity and transparency in all we do.

Learn more about #Teleport by checking out the link below:

https://www.home.teleport.asia/ 

SALARY RANGE : RM10,000 - RM12,000

A DAY IN A LIFE

As a start-up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve:

• Preparation of monthly Group consolidated financial statements
• Responsible and prompt action in submitting Group Consolidated financial reporting, statutory reporting, audit. Strict adherence to financial reporting standards, and relevant regulatory guidelines
• Implementation of consolidation module and enhances existing consolidation and reporting related processes
• Develop, implement, and maintain accounting and finance policies and procedures for a wide-ranging set of accounting and financial activities including reporting and other corporate policies
• Identify and proactively drive continuous improvement for finance operations of the group
• Keep abreast of listing rules and regulations and other statutory requirements
• Perform periodic review of key business processes to ensure proper controls and procedures are in place, and to seek opportunities for continuous improvements of the country finance
• Liaise with external auditors, tax consultants, statutory bodies, bankers, company secretary, and lawyers for audit/tax/banking/legal matters
• All other ad hoc work assigned as required from time to time

SKILLS & REQUIREMENTS

• Degree in Accounting and Finance and International qualified accountant such as MIA, ACCA, CPA etc
• A Qualified Accountant with proven successful track record from Big 4 highly preferred
• Well verse with MFRS/IFRS and statutory financial statements requirements
• Self-motivated and analytical mindset with stakeholder management skills will be preferred
• Ability to work under pressure & work in a tight timeline given
• Ability to work as a team with a collaborative management style.
• An organized and meticulous person with good eye for details
• Proficient in Microsoft Excel and Oracle

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Reporting to the Head of Business Planning and Operational Excellence, JobStreet Express, this regional role will be responsible to lead sales excellence initiatives to drive sales of JobStreet Express products. This role focusses on ensuring the best sales practices for sales teams as new products taken to market. Collaborating with other departments, the team will develop and improve standard methodologies for sales strategies and processes to achieve commercial success.This is a cross-functional opportunity to apply broad management skills in clearly developing and delivering value for internal and external customer groups.

Key Responsibilities

SALES EXCELLENCE

•  Performance monitoring and analysis:

•  Monitor sales performance and target against targets across countries and sales teams

•  Analyse sales data and performance metrics to identify trends, opportunities for improvement, and areas of risk

•  Sales process and tool embedment:

•  Collaborate with sales teams to develop and provide them with the tools and resources necessary to effectively sell products or services (e.g. spiel, product positioning, OTE)

•  Establish and integrate processes and tools to improve sales efficiency across countries and sales teams.

•  Process improvements:

•  Identify inefficiencies in current sales processes for all sales teams including Key Accounts and Telesales teams; thereafter lead initiatives to streamline operations, improve customer engagement, and drive sales outcomes

•  Collaborate with countries to implement standard processes and continuous improvement methodologies to drive sales excellence across the organisation

•  Training and development:

•  Create and implement training programs focused on best practices, product knowledge, and sales techniques to empower the sales team and improve overall performance

LEADERSHIP AND RELATIONSHIP MANAGEMENT

•  Ownership and drive - delivering outcomes with and through cross functional, cross market teams

•  Build strong relationships with key customers across the business to ensure collaboration and clear alignment of our sales approach, achievements, risks and blockers

•  Assist in ensuring governance is clear and transparent across our sales and operations teams

•  Facilitate appropriate forums with key customers to maintain visibility of progress and help resolve issues where required

•  Drive innovation and continuous improvement practices across sales functions to uplift performance

At Ten our goal is simple, to become the most trusted service business in the world.  

We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees.   

We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to innovate and to keep inspiring and to continue to improve the lives of millions of members. As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment.

As a Talent Acquisition Manager, you are responsible for overseeing the recruitment process and developing strategies to attract, source and hire top talent. The role works closely with Hiring Managers to understand the company’s needs, create job adverts and develop effective recruitment campaigns that meet agreed company SLA’s. The role also ensures that the recruitment process is efficient, cost-effective and aligned with the Ten’s goals, values and standards. It also ensures compliance with applicable laws, regulations and company policies throughout the recruitment process.  

ESSENTIAL DUTIES & RESPONSIBILTIES

The information below is representative of the work performed in this position; however, it is not all-inclusive. Duties and responsibilities are subject to change based on business needs. Scope of role is defined outside of the job description.   

Talent attraction  

• In conjunction with Hiring Managers, develop and update internal job descriptions and job specifications for all new roles, establishing clear role requirements, skills and / or qualifications.  

• Create external job adverts that give a clear overview of both the company and the role the candidate is applying for.  

• Advertise all current vacancies using the most appropriate and suitable channels – this may include a mix of online job boards, social media, magazines, referrals, networking events and external organisations.  

• Proactively source candidates from various channels, maximising the use of online recruitment platforms, mainly LinkedIn, to headhunt for talent. 

• Utilise bulk advert purchases to reduce direct recruitment costs.  

• Establish and maintain relationships with external recruitment agencies and other partners to support the talent acquisition process. Negotiate competitive rates with external partners, including rebate periods for the first 3-6 months of employment.  

Recruitment campaigns  

• Keep track of all recruitment costs, clearly separating direct recruitment costs versus those of agencies and identifying cost saving opportunities.    

• Manage the vacancy sheet and Ten’s vacancy website, ensuring this is accurate and up-to-date at all times.   

• Work in conjunction with Hiring Managers, to create a recruitment plans for each vacancy, documented within the Role Brief form. This should identify the recruitment process to follow, clear timelines and owners for each stage of the process, and drafts of both prepared and live tasks that will be used to evaluate the required skills / behaviors for the role.  

• Evaluate and screen applications in the first two stages of Ten’s recruitment process (CV screening and phone interviews). 

• Coordinate and organise the remaining stages of the agreed recruitment process, ensuring candidates are communicated to regularly and promptly, regardless of whether they are successful in their applications or not.  

• Create and share reports highlighting key recruitment metrics for each recruitment campaign, sharing learnings where applicable.  

Future talent pipeline  

• In conjunction with Senior Managers, determine and agree the current and future needs of the business, identifying critical and most at risk roles. 

• Identify the skills, experience and competencies required to fill the gap between where the business is today, compared to where it needs to be in the future.  

• Create a talent pipeline to fill any critical / at risk roles. Keep in regular contact with targeted candidates, building strong relationships and engagement with the business.    

Offers  

• Manage the end-to-end recruitment process, including the offer process, ensuring correct expectations are set in regards to job requirements (working hours, bonuses etc) and coordinating offer negotiations.  

• Work closely with the respective People Experience representative to ensure the smooth handover of offer details, and prompt start of the on-boarding process. 

Onboarding

• Prepare, send and collect all required contractual documents
• Conduct background screening checks as per Ten’s standards
• Be ultimately accountable for new starters to be correctly set up on all Ten systems before their first day (including equipment)
• Create a warm onboarding experience for new starters, with clear instructions and expectations set for their first few weeks at Ten
• Relevant reminders are set-up as part of the onboarding process

Others 

• Continuously research and stay updated on industry trends, best practices and new technologies in talent acquisition to improve the recruitment process and candidate experience.  

• Any other required ad-hoc recruitment activities.  

• Upkeep of FTE list for resource requirements 

BEHAVIORAL EXPECTATIONS:  

As Talent Acquisition Manager, you will be expected to role model the behaviors associated with our Ten Standards and our core business values of Member Focused, Trustworthy, and Pioneering. This means approaching your work every day with a positive, solution-oriented, and supportive attitude.  

You should be forward thinking and able to adapt your approach based on industry trends and company goals. You will be a clear and professional communicator and confidently articulate Ten’s values and culture to potential candidates. You have an eye for detail and have strong time management and prioritisation skills. You have demonstrated skill in identifying and solving challenges in the recruitment process and are able to analyse data to make data-driven decisions to optimise the recruitment process. You follow the highest ethical standards, ensuring the recruitment process is fair, transparent and compliant with all relevant laws and regulations.  

We encourage diverse philosophies, cultures and experiences. You play a key role in promoting this.  

We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline or terminate, will be based on merit, competence, performance and business needs. 

SUPERVISORY RESPONSIBILITIES: 

No supervisory responsibilities. 

Guidelines for Home Office:

• Located anywhere in Malaysia
• A secure home office at your confirmed address, free from background noise or other distractions
• Internet service must meet minimum requirements and minimum speed check must be completed

EDUCATION/EXPERIENCE:   

Proven track record of success in recruitment. This includes experience in sourcing, screening, interviewing and hiring candidates, as well as managing the end-to-end recruitment process.  

ROLE SPECIFIC COMPETENCIES:  

• Fluent English. Mandarin/Cantonese - written and spoken will be an advantage
• A strong understanding of Ten’s industry and the specific skills and qualifications required for various roles  

• Knowledge and expertise in talent acquisition strategies, using applicant tracking systems (ATS) and various sourcing channels  

• Experience in ensuring compliance with applicable laws, regulations and company policies throughout the recruitment process  

• Ability to use Microsoft Office software and ATS to track, analyse and report on recruitment metrics 
• Ability to collaborate with business leaders to forecast hiring needs and align recruitment strategies with long-term business goals
• Strong communication skills to influence senior leadership, candidates, and recruitment teams across different regions
• Proficiency in implementing diversity and inclusion initiatives to attract a diverse talent pool.

Our people are at the heart of the business and we have a culture of recognition and reward. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

Rewards designed around you:

• A competitive salary depending on experience
• Annual Internet Allowance: MYR 2,400
• Health & Life Insurance
• Remote work arrangement (T&Cs - within Malaysian borders)
• Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
• Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
• Extra Rewards. Lucrative Ten Loyalty Rewards program.
• Remote Working Holidays - possibilities to Travel and Work!
• Employee Discounts. Access to lots of great travel and entertainment discounts as our clients’ members would!
• Be part of our global, dynamic, and inclusive Team, with diversity at its core.
• Genuine career opportunities within a dynamic and international company.

To find out more about Ten, please watch this short video here.

Commitment to Diversity

We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs. Ten has a commitment to supporting the delivery of Ten’s environmental, social, and governance goals, and promoting policy adherence.

"Ten works with a small, preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time."

Product Strategy and Vision:

• Collaborate with stakeholders to define product strategy and vision, aligning it with the company's overall objectives.

• Conduct market research, analyze user feedback, and gather insights to identify new product opportunities and improvements.

• Develop a deep understanding of user needs, competitive landscape, and market trends to inform product roadmap decisions.

Product Development and Management:

• Work closely with engineering teams to translate product requirements into clear and actionable development plans.

• Define and prioritize product features and enhancements based on user needs, business value, and technical feasibility.

• Monitor the product development lifecycle, ensuring timely delivery of high-quality releases.

• Conduct user acceptance testing and gather feedback to drive iterative product improvements.

Cross-functional Collaboration:

• Collaborate with design, engineering, marketing, and sales teams to ensure smooth coordination and alignment throughout the product lifecycle.

• Effectively communicate product plans, progress, and updates to stakeholders at all levels.

• Foster a collaborative and inclusive work environment that encourages idea-sharing and cross-functional cooperation.

• Product Performance and Optimization:

• Define key product performance metrics and regularly evaluate product performance against established goals.

• Analyze user data, conduct A/B testing, and gather insights to make data-driven decisions for optimizing product features and user experience.

• Continuously monitor market trends, competitive landscape, and customer feedback to identify areas for product enhancement and innovation.

To be considered for this role you will ideally come with a ACA, ACCA, CPA qualification (potentially an Audit Background).  You will provide a full range of accounting services for the Company.

This includes;
• Preparing and presenting timely, relevant and value-added financial information on specific legal entities and for group, parent, and executive reporting.
• Work with internal and external teams, such as Human Resources, Internal Audit, Compliance and Risk and external auditors etc. to ensure all internal and external deliverables are met.
• Participate in various system improvement initiatives

• Preparation of monthly and annual Financial Statements and to conduct further investigations when required to validate the accounting and the accuracy of the financials prior to monthly, quarterly and yearend sign off.
• Monitor financial risks and commitments and ensure integrity of adjustments.
• Ensure that relevant US GAAP/IFRS accounting standards are reviewed and implemented consistently.
• Work with external auditors to complete annual audits for your respective entities.
• Track major issues to resolution and adapt controls when necessary.
• Provide technical accounting support, understand and monitor local accounting treatments, and advise on any required financial adjustments.
• Review and approval of vendor invoices, employee expenses and payment of same.

As a Partnerships Manager you’ll:

• Identify and qualify opportunities by building relationships with key partners in the healthcare and childcare sectors.
• Recruit and grow new industry partners, developing strategies to place students in work placements, internships, or roles as fresh graduates.
• Build strong relationships with key stakeholders to ensure students are matched with the right opportunities.
• Develop structured account plans, outlining key activities, milestones, and objectives for successful partner engagement.
• Collaborate with our Student Placement and Support team to design tailored solutions for partners, ensuring the best fit for student placements or internships.
• Generate three times the number of qualified opportunities through proactive outreach such as calls, emails, meetings, marketing campaigns, and events.
• Utilise CRM tools like Salesforce to track and manage opportunities efficiently.

• Identify and qualify opportunities by prospecting and developing relationships with key enterprise partners.
• Grow relationships with selected business providers to assist them in planning work placements and internships. 
• Create three times the number of qualified opportunities by using various methods such as making outbound calls, sending emails, holding in-person or virtual meetings, and participating in marketing campaigns and events.
• Manage social media pages and develop ongoing traffic. 
• FFA provides various products for healthcare, childcare, and other industries; we assist businesses in upskilling their staff and training them in Apprenticeships, traineeships, or other necessary training based on the business's needs. 
• Attend virtual promotional events when needed.
• Take part in all recruitment activities, such as training events, helping students decide, running information sessions, and handling inquiries.
• Provide market insights and accurate recruitment forecasts through regular, detailed reports to the management team.
• Give timely feedback to management to help improve strategies and processes.
• Build a professional and consultative relationship with students.
• Make sure all activities are reported accurately in the CRM.
• Ensure professional execution of recruitment and admin support tasks.
• Build and maintain strong, beneficial partnerships with agents, university partners, and stakeholders for lasting success.

We are looking for a nAssociate Manager, Category to drive our mobile business in Malaysia.

This person is a data driven category specialist to drive growth for our Electronics Category including Mobile Phones and other gadgets. This person should be attuned to the needs of our users and be able to break down and solve complex business problems.

This role will report to the Category Director. 

You Will:

• Define the mobile category strategy. Undertake research and analyze data to deeply understand our category sellers and buyers and translate the insights to plans and communication.

• Grow the category in users and transactions, and generate revenue for the business. Work with stakeholders to set performance targets and ensure we are tracking and progressing to our plans. You will be responsible for P&L of this category.

• Conduct regular detailed analysis into search, browse behaviour, conversion funnels to identify possible areas of improvement of our product,  marketing comms, operations and sales strategy

• Be involved in development of the product, marketing, sales and operations to deliver on targets. 

• Identify and establish partnership with vendors to experiment and enable business models. Work end to end to build up this business. 

• Partner with product team to understand users needs to ensure we deliver a great user experience and that the needs of the category are addressed in roadmaps

• Partner with Marketing team to ensure that the category value propositions are communicated to our users to achieve business objectives

• Be responsible for defining and maintaining the category catalog 

• Execute experiments in collaboration with marketing or product teams to validate hypotheses and continually improve customer experience of these categories

• Build and maintain relationships/networks with relevant stakeholders in ways that help to deliver strategies/plans, and with smooth and timely delivery

• Report back to the wider business on category performance on a regular basis

Payroll Management: Oversee and manage the end-to-end payroll process for all employees, including regular payroll, bonuses, commissions, and special payments. Ensure the accurate and timely processing of payroll updates, including new hires, terminations, and changes to pay rates.

Team Leadership and Management: Lead, mentor, and develop a team of payroll professionals, providing guidance, training, and performance evaluations. Assign and delegate tasks to the payroll team, ensuring a balanced workload and timely completion of all payroll activities. Foster a collaborative and positive work environment, encouraging team members to share ideas and best practices.

Compliance and Reporting: Ensure compliance with federal, state, and local payroll laws and regulations, staying current on changes in legislation. Prepare and submit necessary tax filings, compliance reports, and other required documentation. Conduct regular audits of payroll procedures and records to ensure compliance and accuracy.

System Management: Maintain and update payroll systems and records, ensuring data integrity and security. Implement new payroll software or upgrades, ensuring smooth integration and minimal disruption to payroll operations.

Financial Reconciliation: Reconcile payroll accounts and resolve any discrepancies in collaboration with the finance department. Assist in the preparation of financial reports related to payroll expenses.

Employee Support and Communication: Serve as the primary point of contact for payroll-related inquiries from employees, providing timely and accurate responses. Develop and communicate payroll policies and procedures to employees, ensuring understanding and compliance.

Process Improvement: Continuously evaluate and improve payroll processes and procedures to increase efficiency and accuracy.

Stay informed of industry trends and best practices to implement innovative payroll solutions.
 

As a Partnerships Manager you’ll:

• Identify and qualify opportunities by building relationships with key partners in the healthcare and childcare sectors.
• Recruit and grow new industry partners, developing strategies to place students in work placements, internships, or roles as fresh graduates.
• Build strong relationships with key stakeholders to ensure students are matched with the right opportunities.
• Develop structured account plans, outlining key activities, milestones, and objectives for successful partner engagement.
• Collaborate with our Student Placement and Support team to design tailored solutions for partners, ensuring the best fit for student placements or internships.
• Generate three times the number of qualified opportunities through proactive outreach such as calls, emails, meetings, marketing campaigns, and events.
• Utilise CRM tools like Salesforce to track and manage opportunities efficiently.