Key Responsibilities:

• Lead, motivate, and supervise a team of customer service representatives to achieve team objectives.
• Monitor and analyze team performance, ensuring adherence to key performance indicators (KPIs) such as response time, customer satisfaction, and service quality.
• Provide coaching, mentoring, and regular feedback to team members to enhance their skills and overall performance.
• Develop and implement strategies to improve team efficiency and service levels.
• Handle complex customer inquiries and escalations, ensuring timely resolution.
• Collaborate with other departments to streamline processes and enhance customer experience.
• Prepare and present regular reports on team performance and customer service metrics to senior management.
• Ensure compliance with company policies, procedures, and service standards.
• Assist in the recruitment, onboarding, and continuous training of new team members.
• Drive a customer-centric culture within the team, fostering an environment of accountability and excellence.

Qualifications & Skills:

• Minimum of 3 years of experience in customer service, with at least 1 year in a team leader or supervisory role.
• Strong leadership skills with the ability to manage and develop a team.
• Excellent communication and interpersonal skills.
• Problem-solving abilities with a focus on customer satisfaction.
• Proficiency in CRM tools (e.g., Zendesk, Salesforce) and Microsoft Office Suite (Excel, PowerPoint).
• Ability to work in a fast-paced environment and manage multiple tasks.
• Strong analytical and reporting skills.
• A diploma or degree in any field is preferred.

Perks & Benefits

• Medical
• EPF
• Sosco

Job responsibilities：

• Manage and drive the full spectrum of Human Resources & Administration functions such as Recruitment and Staffing Management, Training & Development, Salary Administration, Compensation and Benefits Management, Living Support, Security, Foreign Affairs as well as Employee and Labor Management;
• Handle and advise management on disciplinary issues, transfers, termination as well as other employee relations’ matters in compliance with labor laws;
• Manage the administration of the human resources policies, procedures and programs;
• Liaison with government statutory bodies for legal and administration requirement;
• Managing and controlling employee benefits utilization such as overtime, wages, allowances, leave & staff medical benefits as per HR policy & guidelines;
• Driving the Company-wide training and development programmers’ by conducting training needs analysis, designing & evaluating annual training plans and reviewing the training courses;
• Work and co-ordinate with other departments to ensure a smooth and effective operation in the office
• To perform any other duties as appointed by the management

Job Requirement:

• Minimum 5 years’ HR work experience in the manufacturing industry, preferably in a supervisory capacity.
• Good knowledge of local employment laws.
• Good analytical skills & detail-oriented.
• Critical thinker and problem-solving skills.
• Team player & great interpersonal and communication skills
• Strong Ethics and Discretion.
• Good interviewing & human relations skills.

Benefit

• 13 month salary
• Performance bonus
• Panel clinic and inhouse clinic
• Insurance
• Free parking
• Dental allowance
• Sport activities

Your new role:

You'll be bringing Industry 4.0 to high-tech manufacturing, using our software to control robots, talk to machines and ultimately boost chip production.

As a Test Manager, you will support our customers on their journey to fully automated production through the implementation of versatile user interfaces. You will work closely with your colleagues in Germany as part of our international teams.

What you'll do:

• Development of test specifications and their coordination with the customer
• Development of automated tests for services
• UI test automatization
• Manual tests execution
• Error analysis and troubleshooting in connection with version tests and master data changes
• Responsibility for supporting the developer team
• You will be part of our team for customer specific system and product development

What you'll need to succeed:

• At least 2-3 years of experience in developing automated tests for services
• Good knowledge in C#, Python, relational databases, Git
• Experience with Windows/Linux/Test Frameworks and with message bus systems as well as with service-oriented and distributed systems
• Independent, diligent and structured way of working as well as commitment and ability to work in a team
• Analytical thinking, creativity and enjoyment of complex processes and tasks
• Good knowledge of English and Chinese language, written and spoken

Useful industry-specific knowledge:

• ISTQB certified Tester
• Experience with CI/CD processes
• Profound experience in Specflow or comparable BDD frameworks
• Know-how in semiconductor production process

Your new company:

Founded over 30 years ago in Germany, SYSTEMA is a world-class enabler of the most sophisticated automation software for manufacturing, constantly pushing the boundaries of innovation. We are proud of our reputation as a trusted partner to over 100 customers worldwide, including Fortune Global 500 companies in the semiconductor, electronics and automotive industries.

As a medium-sized family business, we put our people first. We value long-term relationships with both our customers and our employees. With increasing demand from industry players such as BMW, Infineon, Bosch, ams-Osram & HP, we are looking for software enthusiasts to join our local team in Malaysia.

Let’s practice the Art of Automation together!

Your benefits:

• Upskilling programs
• International teams and training
• A corporate culture characterized by friendliness and respect
• 12 days vacation
• Special leave on certain occasions
• Team events
• WFH and flexitime
• Extended health insurance
• Employee referral bonus program
• Annual bonus

Your new role:

You'll be bringing Industry 4.0 to high-tech manufacturing, using our software to control robots, talk to machines and ultimately boost chip production.

As a Test Manager, you will support our customers on their journey to fully automated production through the implementation of versatile user interfaces. You will work closely with your colleagues in Germany as part of our international teams.

What you'll do:

• Development of test specifications and their coordination with the customer
• Development of automated tests for services
• UI test automatization
• Manual tests execution
• Error analysis and troubleshooting in connection with version tests and master data changes
• Responsibility for supporting the developer team
• You will be part of our team for customer specific system and product development

What you'll need to succeed:

• At least 2-3 years of experience in developing automated tests for services
• Good knowledge in C#, Python, relational databases, Git
• Experience with Windows/Linux/Test Frameworks and with message bus systems as well as with service-oriented and distributed systems
• Independent, diligent and structured way of working as well as commitment and ability to work in a team
• Analytical thinking, creativity and enjoyment of complex processes and tasks
• Good knowledge of English and Chinese language, written and spoken

Useful industry-specific knowledge:

• ISTQB certified Tester
• Experience with CI/CD processes
• Profound experience in Specflow or comparable BDD frameworks
• Know-how in semiconductor production process

Your new company:

Founded over 30 years ago in Germany, SYSTEMA is a world-class enabler of the most sophisticated automation software for manufacturing, constantly pushing the boundaries of innovation. We are proud of our reputation as a trusted partner to over 100 customers worldwide, including Fortune Global 500 companies in the semiconductor, electronics and automotive industries.

As a medium-sized family business, we put our people first. We value long-term relationships with both our customers and our employees. With increasing demand from industry players such as BMW, Infineon, Bosch, ams-Osram & HP, we are looking for software enthusiasts to join our local team in Malaysia.

Let’s practice the Art of Automation together!

Your benefits:

• Upskilling programs
• International teams and training
• A corporate culture characterized by friendliness and respect
• 12 days vacation
• Special leave on certain occasions
• Team events
• WFH and flexitime
• Extended health insurance
• Employee referral bonus program
• Annual bonus

1. Identify, develop & implement quality policies, procedures, plans & programs to ensure product conform to customer spec & requirement.

2. Responsible for plant wide QA function including incoming quality control, in-process quality control, outgoing quality control & process audit.

3. Interact with customer to understand customer quality requirement & ensure customer satisfaction.

4. Manage customer complaint & ensure timely feedback to customer on the CLCA.

5. Develop & manage supplier to improve on supplier incoming quality.

6. To define Customer Specific Requirement (CSR).

7. Setting quality objectives, present and review the KPI in Management Review meeting.

8. Liaise with production & engineering to resolve in-house quality issue and seek long term corrective & preventive action.

9. Authority and responsibility for corrective action are promptly informed of products or processes that do not conform to requirements to ensure that nonconforming product is not shipped to the customer and that all potential nonconforming product is identified and contained.

10. Implement & monitor the effectiveness of SPC and make sure all PIC attend the SPC training.

11. Initiate & drive for continuous quality improvement plans and Six Sigma Projects.

Requirement:

• Bachelor's Degree/Professional Degree, Engineering (Mechanical or Material) or equivalent
• Knowledge in FMEA, MSA, SPC, DOE, 8D problem solving.
• Able to interpret drawing and GD&T.
• Working experience in IQC, IPQC, OQC, Calibration and related job functions.
• Effective written and oral communication skills.
• Computer knowledge in Microsoft Excel, Word, Power Point.
• At least 5 years of working experience in related field is required for this position.

Perks & Benefits

• Regular team activities
• Medical insurance
• Open culture
• Personal development opportunities
• Paid training and development

Job responsibilities：

• Manage and drive the full spectrum of Human Resources & Administration functions such as Recruitment and Staffing Management, Training & Development, Salary Administration, Compensation and Benefits Management, Living Support, Security, Foreign Affairs as well as Employee and Labor Management;
• Handle and advise management on disciplinary issues, transfers, termination as well as other employee relations’ matters in compliance with labor laws;
• Manage the administration of the human resources policies, procedures and programs;
• Liaison with government statutory bodies for legal and administration requirement;
• Managing and controlling employee benefits utilization such as overtime, wages, allowances, leave & staff medical benefits as per HR policy & guidelines;
• Driving the Company-wide training and development programmers’ by conducting training needs analysis, designing & evaluating annual training plans and reviewing the training courses;
• Work and co-ordinate with other departments to ensure a smooth and effective operation in the office
• To perform any other duties as appointed by the management

Job Requirement:

• Minimum 5 years’ HR work experience in the manufacturing industry, preferably in a supervisory capacity.
• Good knowledge of local employment laws.
• Good analytical skills & detail-oriented.
• Critical thinker and problem-solving skills.
• Team player & great interpersonal and communication skills
• Strong Ethics and Discretion.
• Good interviewing & human relations skills.

Benefit

• 13 month salary
• Performance bonus
• Panel clinic and inhouse clinic
• Insurance
• Free parking
• Dental allowance
• Sport activities

Requirements:

• Bachelor’s degree in Electrical Power Engineering, or any related field.
• Minimum 3-5 years of experience as a Project Manager within the Electrical HV Transmission & Distribution industry.
• Proven track record of successfully managing complex Electrical projects on time, within budget, and to high-quality standards.
• In-depth knowledge of construction methods. Materials, and regulations.
• Strong understanding of project management methodologies (e.g., PMP).
• Excellent communication, interpersonal, negotiation, and problem-solving skills.
• Leadership skills with the ability to motivate and lead teams.
• Proficient in project management software and construction estimating software.
• Experience in ERP management will be an added advantage.

Job Responsibilities:

1.0 Project Leadership & Management:

• Ensures that all operational processes are running efficiently. This includes optimizing workflows, resource allocation, and scheduling to meet client demands and project timelines. By implementing standard operating procedures, can reduce bottlenecks and improve overall efficiency.
• Provide strategic direction and leadership for assigned Facilities Management and Interconnection Facility HV Transmission project from conception to completion.
• Develop and manage project plans, schedules, budgets, and resources.
• Oversee all aspects of project execution, including procurement, contract management, construction activities, quality control and team KPI business scorecards.
• Create new SOPs, enhance existing ones, put established SOPs into practice, and evaluate each SOP once it has been put into practice to make sure that execution and compliance is at the highest possible level.
• Manage project risks and develop contingency plans to mitigate potential issues.
• Conducting regular assessments and meeting with team of project milestones and outcomes to identify areas for improvement and facilitate corrective actions when projects are veering off course.

2.0 Client Communication & Relationship Management:

• Maintain clear and consistent communication with clients throughout the project lifecycle.
• Present project updates and reports to clients regularly.
• Identify and pursue new project opportunities.
• Involve with proposals and presentations for potential clients.

3.0 Strategic Planning and Development Develop Business Strategies

• Formulates long-term strategic goals that drive the company's vision. This may include expanding service offerings, entering new markets, or leveraging technology for enhanced service delivery.

4.0 Financial Management:

• Monitor project budgets and ensure cost-effectiveness.
• Identify and implement cost-saving measures.

5.0 Quality Assurance & Compliance Quality Standards:

• Implement and enforce a comprehensive QA/QC program for assigned projects.
• Implementing risk management strategies protects the company from potential legal issues or financial penalties.

6.0 Team Leadership and Development:

• Fosters a collaborative environment where department heads and team members feel empowered to contribute to the company's goals.
• Encourages a culture of continuous learning, facilitating professional growth through mentorship and coaching.

7.0 Reporting and Communication

• Prepares comprehensive reports for the CEO and board of directors that detail operational performance, financial metrics, and strategic initiatives.
• Maintaining open communication channels ensures that all stakeholders are aware of the company's performance and challenges.

Perks & Benefits

• Free snacks
• Open culture environment
• Personal development opportunities
• Paid training and development

客戶服務/營運官

要求

• 鼓勵應屆畢業生申請

• 良好的溝通與人際溝通能力

• 能夠同時處理多項任務、決定優先順序並有效管理時間

• 熟練相關軟體應用與資料輸入。

責任

• 有效處理入站和出站客戶訊息查詢。

• 始終遵循公司的服務標準。

• 能夠及時有效地解決客戶問題。

• 有效管理大量訊息

• 用於維護記錄和追蹤貨運的準確資料輸入技能。

• 遵循溝通程序、指南和政策

好處

• 年假和病假
• 獎金
• KWSP 與 SOCSO
• 醫療索賠
• 增加您的基本工資並改善您的生活方式。
• 工作時間 上午 8:30 至下午 6:00（週一至週五）

• To plan and execute local marketing activity to achieve target assigned for branch
• Fully adhere to operation requirement for branch operation
• Maintain excellent customer service to internal and external customer
• To ensure compliance of Branch Operational Procedure and Integrated Management System (IMS) guideline, whenever attending customers at all time
• To ensure efficient and productive counter service operations
• To plan and lead the team to achieve Sales target assigned by the Company
• To deliver excellence quality of customer service towards customers and colleagues within the company interest.

Perks & Benefits

• Employee equity
• Commission and bonus
• Open culture

Scope of Position: Develop, maintain, lead and measure Expeditors’ product and service deliverables to satisfy the specific needs of a Corporate Account(s).
Continually seek opportunities for service enhancement and improved tactical management. Increase our share of customer business on an annual basis.

Major Duties and Responsibilities:

Account retention, Strategic responsibilities:

• Continually seek improvement in procedures and services to create more efficient and cost effective operations.
• Continually search for and implement cost savings within Expeditors (whether through efficiencies or hard cost savings).
• Design and manage QBR process with account input. Maintain and participate in scheduled QBRs locally.
• Manage schedule of global QBRs when applicable. Consolidate data from global QBRs.
• Involve Branch Managers or Key Department Managers in the QBR process.
• Facilitate communication amongst all key contacts and all related Expeditors contacts.
• Facilitate cooperation and positive working relationship with 3rd party vendors
• Communicate technology updates and tools proactively.

Account retention, Tactical responsibilities:

• Maintain all account rates and tariffs.
• Keep rates fresh and manage yields on a monthly basis.
• Coordinate RFQs and rate requests.
• Ensure the branches file ATS and advise TLI number.
• Distribute rate information as needed within the Expeditors network timely.
• Provide clear instructions on operational requirements so that branches can construct their DLSOPs.
• Ensure branches are maintaining / updating DLSOPs.
• Make sure all Expeditors branches are aware of account key contacts in their location. 
• Email distribution backed with quarterly conference calls are the preferred method.
• Assist and support all Expeditors in-house operations representatives based at the Corporate Account.
• Establish and direct all reports required to evaluate Expeditors performance.
• Establish target performance metrics with the account.
• Ensure that a functioning and agreed upon invoicing - payment process is in place. Make sure this is included in the DLSOP.
• If a third party payment center is involved, ensure process flow and contacts for escalation is in place in DLSOP.
• Assist with collections on past dues over 30 days.
• Provide assistance in resolution of regional claims and disputes.
• Set up Management reports to ensure global consistency and data integrity.

Account development, Strategic responsibilities:

• Continually search for and implement cost savings for your client by improving processes and eliminating waste.
• Establish, maintain and review account objectives through the use of an annual business plan reviewed quarterly with Corporate Sponsor and key personnel.
• Identify opportunities and keep Teamsell updated accordingly.
• Be dedicated to the success of Expeditors and the program using ethical business practices, personal commitment, passion & sacrifice, and an obsession with the fundamental details of running the business.

Account development, Tactical responsibilities:

• Travel when necessary within region to branch offices, customer field offices, and account customers to resolve issues, review branch operating procedures, and maintain customer information and satisfaction. International travel as required.
• Update key customer contacts with industry information through newsflashes, insights and global news that directly affect them.
• Maintain lines of communication with all key contacts – locally, regionally or internationally – as needed within account’s organization.
• Maintain a thorough client organizational chart with all key contacts showing responsibilities and role (i.e.; decision maker, influencer, advocate, coach)
• Ensure advanced notice of service irregularities.

• Collaborate with cross-functional teams to ensure successful project delivery, adhering to scope, schedule, and budget, while maintaining safety and quality standards in line with project specifications and contractual obligations.
• Drive project optimization strategies to reduce costs through detailed budget planning and value engineering initiatives.
• Oversee and guide project progress to meet financial targets and support the achievement of corporate objectives key results.
• Establish robust reporting systems for the team, providing regular updates on project progress and performance.
• Develop, supervise, and review designs for commercial and industrial-scale solar systems, covering electrical, structural, and mechanical aspects of the projects.
• Collaborate with the design team to validate engineering designs, determining the optimal locations for DC & AC equipment, works, and tie-in with the existing electrical system.
• Provide technical expertise in the review and preparation of proposals, actively engaging in customer and internal stakeholder meetings throughout the project lifecycle.
• Lead technical direction throughout the project, from kickoff and execution to delivery, testing, commissioning, and project handover.
• Implement strategies to enhance ERP system, performance dashboard, and other project management tools to improve efficiency and project oversight.
• Recommend appropriate technologies based on site-specific factors, including geographic conditions, to optimize project performance.

• Minimum 5 years of project management experience in Solar, Electrical or Construction industry
• Proficient in Microsoft Excel, Project and ERP System
• Involves occasional travel to project sites, which may include critical phases such as client's interconnection shutdown activities.
• Result oriented, able to multi-task and work in fast paced environment
• Manage customer relationships and collaborate with internal teams and external stakeholders.
• Able to inspire and manage cross-functional teams to achieve project goals.
• Ability to exercise judgment and discretion in giving timely and anticipated response
• Strong technical aptitude in resolving project challenges and complex problems
• Possess strong data analytics and decision-making skills
• Knowledge and experience in Solar PV system will be an added advantage

Job Summary:

• Source and manage the Indirect Materials commodities specializing in repairs and spares, include all kinds of ME spares & service to support production equipment maintenance, production consumables and CAPEX programs. 
• Commodity Know how and Management in Strategic Sourcing for repairs and spares for Hard-Disk equipment.
• Collaborate closely with Engineering team to identify VA/VE, cost optimization opportunities.
• Develop category sourcing strategy and conduct sourcing Due Diligence
• Contract negotiation and implementation.
• Manage supplier performance.

Essential duties & Responsibilities:

• Perform sourcing events and responsible for RFQ activities related to the purchases of materials, equipment, and services
• Support strategic initiatives, cost savings and contract management by utilizing should-cost models
• Negotiate pricing, lead time, commercial terms, incoterm, MOQ, contract renewals, etc
• Collaborate internally to meet stakeholders needs, ensure alignment with company’s strategic direction and drive key performance measures (KPI)
• Identify suppliers based on stakeholder requirements and supplier capability
• Engage in supplier development and risk assessment to optimize cost, supply and quality
• Ensure the supplier complies with the company’s rules and regulations, RBA requirement, Ethics and Compliance requirement, Trade Compliance, IMS Compliance
• Generate reports in tracking and meeting cost savings goal and initiatives

• Ensure profit optimization and superior guest experience.
• Drive the hotel’s commercial performance.
• Create a performance-driven culture that meets the business objectives of key stakeholders: guests, employees, owners, and Accor.

We are committed to building world-class center of excellence with positive, enthusiastic, energetic and supportive team members. We embrace Western Digital core values which are Think big, Make it happen and Do it together. We are process oriented and work diligently towards targets. 

We are looking for a talent who commits to contribute his/her talent to the team and develop his/her career together with Western Digital. The role is encouraged to evolve rapidly through experience of a fast-paced multinational environment, dynamic business initiatives and continuous process improvement & automation.

Reporting to COE Director, this role will manage COE revenue accounting team to drive revenue operation and closing process with a continued focus on improvement to achieve best-in-class results.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Engage in and oversee various revenue recognition activities in accordance with US GAAP as part of the monthly close, including revenue cut-off, OEM rebate accrual, return reserve calculations, and sales confirmation process, etc.
• Managing the day to day operations of customer master set up and revenue operations to support Business Operations, Sales and FP&A teams.
• Work closely with Corp Revenue Accounting team and business partners from BU Finance, Sales Operations, Trade Compliance and IT teams to support new business initiatives.
• Reviews journal entries and various account reconciliations to facilitate the month end closing process
• Support the Sarbanes-Oxley documentation for key Balance Sheet and Income Statement accounts and relevant control activities.
• Proactively identify issues and assist in optimizing systems, upgrades, and automation of accounting processes
• Assist with quarterly reviews and annual audits conducted by internal and external auditors.
• Preparation of ad-hoc analyses and special projects as requested.

We are committed to building world-class center of excellence with positive, enthusiastic, energetic and supportive team members. We embrace Western Digital core values which are Think big, Make it happen and Do it together. We are process oriented and work diligently towards targets. 

We are looking for a talent who commits to contribute his/her talent to the team and develop his/her career together with Western Digital. The role is encouraged to evolve rapidly through experience of a fast-paced multinational environment, dynamic business initiatives and continuous process improvement & automation.

Reporting to COE Director, this role will manage COE intercompany and consolidation team to drive the close and consolidation process with a continued focus on improvement to achieve best-in-class results.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Engage in and oversee consolidation activities as part of the monthly close, including intercompany reconciliation, elimination, translation and reporting,
• Seek opportunities to streamline and shorten the close and reporting cycle, including identifying and recommending process and system enhancements to improve efficiency and effectiveness of close and consolidation activities while maintaining effective internal controls,
• Reviews journal entries and various account reconciliations to facilitate the month end closing process
• Deliver trainings and provide accounting guidance to global Western Digital entities on the intercompany process,
• Perform ad hoc technical accounting research and evaluation of non-recurring accounting transactions, including having a thorough understanding of associated legal documents, documentation of accounting conclusions, as needed, and understanding proposed journal entries for posting in the GL
• Support cross-functional teams including revenue, tax, and cost accounting with journal entry posting and account analyses.
• Support the Sarbanes-Oxley documentation for key Balance Sheet and Income Statement accounts and relevant control activities.
• Proactively identify issues and assist in optimizing systems, upgrades, and automation of accounting processes
• Assist with quarterly reviews and annual audits conducted by internal and external auditors.
• Preparation of ad-hoc analyses and special projects as requested.

• Responsible for SMT product quality issues. 
• Window to internal/external customer on quality/rejected matter.
• As the key driver in problem solving on quality issues encountered in SMT operations, or 0KM defects (SMT related). Coordinate all activities related to quality process are closed on time.
• To manage the rightful resources, develop associates to be competent in their area of responsibility and drive for process improvement activities.
• To set the realistic quality goal, ensure all key performance indicators are meeting departmental goal and drive for continuous improvement together with the team.
• To evaluate associate performance with goal setting in line with department goal.
• To plan for training need analysis (TNA) for the associates.
• Lead quality audit and countermeasures.
• Provide support to EWB, IPQC, ECN & NPI teams.
• To ensure all manufacturing documents are being prepared and update accordingly before line release for manufacturing.  (e.g.: Process Control Plan, PFMEA, Instruction card, Work Instruction, etc.)
• Ensure proper maintenance on the quality records.
• Responsible on yield reporting and monitoring, and improvement.
• Any other duties assigned by the immediate superior from time to time.

Support project management in the global enterprise applications (ERP, SCM, CRM, MDM etc.) implementation project

In the short term, we are looking for a skilled person who can support project management and integration management activities in the ongoing global enterprise applications (ERP, SCM, CRM, MDM etc.) implementation project.

Post the project, we expect you to keep engaged in the upcoming strategic global projects in the pipeline as an essential part of the team.

In the mid to long term, we expect you to become part of the next gen leaders in our organizations

Key Responsibilities

In the short term, we expect you to join the project management team and support project management and integration management activities in the ongoing global enterprise applications (ERP, SCM, CRM, MDM etc.) implementation project.

Post the project, we expect you to keep engaged in the upcoming strategic global projects in the pipeline and take the role of project management and/or integration management.

Who You’ll Work With

As a NPI Materials Manager, you will engage with Engineering, Platform Design, CM Partners, CA personnel and other business functions. You will get an opportunity to work with some of the smartest engineering and technical leaders in the industry.

What you'll do

• Support programs from prototype phase through start of production until transition to production sustaining team. Own the transition plan for the program / parts to be handed over to on-going production
• Work with the CM NPI project buyers, material planner, production control, planning manager, in support of providing clear to build and planning scenarios
• In collaboration with the NPI Program Manager (PM) team, this individual will be responsible for ensuring the continuity of supply to meet on-time execution of the multiple phase builds into production
• Effectively communicate material requirements and program timelines/milestones to external suppliers
• Drive opportunities to improve data quality, data integrity, and data governance practices across the organization
• Work with external suppliers to establish the appropriate delivery schedules for individual components, specifying quantity and frequency targeting on-time delivery; coordinate with Supply Chain team and Logistics as needed.
• Identify supply chain risks and mitigation steps to ensure material readiness
• Communicate status and risks regularly. Escalate in a timely manner
• Propose and execute solutions to eliminate shortages impacting build schedules
• Own the leadership communication on the program to all key stakeholders: program management, engineering & supply chain
• Ensure BOM accuracy by working with engineering
• Collaborate with Supply Chain and Engineering to support material changes resulting from
• Engineering Change Order (ECO’s), plan for new material and minimize obsolescence of old material
• Work fluidly in a highly cross-functional team environment involving manufacturing, program management, product development teams, design engineers, supply chain, production control and logistics teams
• Look for opportunities to identify and drive improvement projects/ processes
• Present executive summary of material metrics and quarterly business reviews (QBR)

Join Solarvest, a leader in renewable energy solutions, committed to sustainability and innovation. We are looking for an Operations & Maintenance Executive to support our Operations and Maintenance department in ensuring efficient and smooth operations.

Key Responsibilities:

• Provide administrative support to ensure the smooth operation of the department.
• Schedule internal department meetings and record minutes.
• Handle document control tasks, including filing ISO documents, reports, receipts, and claims.
• Assist the Manager with invoice issuance and payment collection for O&M-related work.
• Support the Engineer in procuring suppliers or contractors by managing Work Order and Purchase Order requests.
• Coordinate delivery orders with the Procurement department and follow up on invoices and payments with the Finance department.
• Assist the Customer Service team in preparing daily, weekly, monthly, and yearly reports for clients.
• Manage department petty cash records and claims.
• Provide and release monthly updates on Customer Satisfaction Feedback ratings.
• Oversee the O&M inventory management system, including spare parts tracking, monthly audits, and inspections for ISO compliance.
• Manage and coordinate calibration for department tools and testing equipment.
• Assist the Manager and HR with department motor vehicle management.
• Oversee warranty management and the insurance claim process.
• Collaborate with other departments to enhance internal processes and alignment.

• Possess a Diploma, Bachelor’s Degree, or Professional Degree, preferably in Business Administration or Electrical Engineering, or equivalent.
• Knowledgeable and experienced in the Solar PV industry is an added advantage.
• Able to multi-task and work in a fast-paced environment.
• Proficient in computer literacy.
• Detail-oriented, well-organized, with good time management and filing skills.
• A quality and data-driven individual.
• Possess a valid driving license (Class D).
• Able to be based in Penang.
• Strong communication skills in both Bahasa Malaysia and English (verbally and written).
• Physically and mentally strong and fit.
• Available to work and respond on weekends and public holidays if required.
• Willing to travel or relocate.

• Quote & Debit review in Model N
• Standard order management including expedites/pull ins/cancellation/push outs.
• Support Customer's RMA & other RMA related FA support.
• Support review of account booking/backlog/billing with Sales.
• Other ad-hoc support covering free of charge sample tracking for Distis, customer questionaires & other EHS/technical matters.
• Partner with Sales to manage all Renesas communications with Distis/customers.
• Renesas contact for Distis and Sales for any other topics

Tasks:

• To assist with Human Resource Helpdesk daily operations involves research and resolve all associates issues and concerns and the 1st level support for basic Human Resource Shared Service Function.
• Assist in employee queries pertaining to Payroll, Over Time, Leaves and so on. 
• Support in testing of automation planned for Human Resource Shared Services.
• Assist with testing of upcoming Change Request from stake holders.

Projects:

• Human Resource Services process revision/update includes identifies opportunity to improve Human Resource Operation Services and processes.
• Document work instruction involves updating documentation or work instruction when the department receive latest procedure for a request

Who You'll Work With

The Service Planner works within the Service Logistics Organization at Arista, and plays a key role in enabling the success of Arista’s post-sales Support offerings, which includes Warranty, Same Day, and Next Business Day delivery of critical spare parts to Arista’s end customers. The Service Logistics Organization within Arista is responsible for Arista’s Service Supply Chain, including Arista’s global network of service depots; planning of spare parts inventory across those depots; rapid delivery of hardware replacements to end customers; reverse logistics of RMA returns from customers; and the repair and reuse of customer-returned inventory.

Working within Arista’s Service Planning team, the Service Planner is responsible for planning stocking levels for critical spare parts across Arista’s service depots, executing related supply plans, and achieving on time delivery of hardware replacements to customers.

What You'll Do

• Plan inventory levels across Arista’s service depots to support customer service contracts
• Drive inventory levels to achieve on time delivery of advance replacements against 2 hour, 4 hour, and Next Business Day SLAs
• Define minimum stocking levels to hold in each depot based on install base, RMA rates, and lead time to replenish inventory
• Optimize inventory levels such that on time delivery goals are achieved while minimizing inventory investment
• Publish service demand to Repair Operations and prioritize repair output to fill minimum stocking levels in service depots
• Drive new orders with Manufacturing for inventory that cannot be sourced from Repair.
• Execute inventory movement and inventory transfers across service depots, rebalancing inventory as required
• Oversee inventory metrics for Service Depots – including hit rate, fill rate, and repair-to-new-buy ratio
• Develop and manage service inventory plans for new products as they are released by Arista’s R&D teams
• Review disposition of Engineering Change Orders as submitted by Engineering, driving required actions on Service Depot inventory, and ensuring inventory freshness
• Collaborate with peers to develop processes across Arista’s Service Supply Chain, including RMA Management, Inventory Management, Depot Operations, and Repair Operations
• Collaborate with peers in the development of systems and tools across Arista’s Service Supply Chain

Scope of Position

The focus of Sales Operations is to optimize the effectiveness of the district sales team by providing support to the District Sales Team and Manager. The Sales Operations candidate must have a desire to become an expert in sales fundamentals and process, and the drivers of results for their Sales team.

Using strong communication skills and deadline management, sales operations will effectively collaborate with a variety of people and job functions, accomplishing tasks of moderate to high complexity and scope, and have the ability to perform in a challenging and fast-paced environment. This role provides growth opportunity, recognition and reward for the achievement of business results. Position gains great insight to moving into a field Sales position if desired.

Reports to District Sales Manager

Key Deliverables

These are the minimum results expected from Sales Operations:

1. Manage monthly delivery of key reports to the District Sales Manager.
2. Manage weekly sales meetings, as directed by the District Sales Manager.
3. Organize sales events to drive existing and new customer engagement.
4. Ensure updated marketing materials are accessible to Sales team and create customer-focused PowerPoint presentations from various marketing material. Work with CHQ-Marketing team for customized content when needed.
5. Manage company visitors and arrange meeting schedules with sales team.
6. Deliver qualified sales leads to the team.
7. Deliver and coordinate bid response information requested by the local Sales team or the Expeditors network.
8. Provide rates and pricing support.
9. Attend training & development sessions to understand the requirements of Sales.
10. Organize training sessions related to Sales for your branch, as directed by the District Sales Manager.
11. Update CRM and ensure data integrity measurements are met for the branch.
12. Take on additional assignments, as required, in support of company needs.

Scope of Position

To further develop the air export product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company's policies and procedures.

Major Duties and Responsibilities

Operations

• Create and maintain an effective department organization chart, which is designed for flexibility and growth
• Prepare, execute, monitor and update at regular intervals the business plan for the department
• Monitor and improve key departmental productivity indicators.
• Instill and foster a climate of compliance at all times to regulations.  This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies/requirements.
• Map and understand department process flow, constantly looking for areas of improved efficiency to offer customers better cycle times and service as well as controlling costs.
• Ensure all customers standard operating procedures are documented and kept up to date in the Desk Level Standard Operating Procedures database.
• Build and maintain strong relationships with vendors (airlines, trucking companies, and others)
• Work to be our vendors lowest cost customer through electronic booking, shipper built units, and other creative local market solutions to lower overall cost for both parties.
• Evaluate vendors at defined intervals per company policy, focusing on areas of possible improvement with corrective action plans where needed.
• Regularly read and review business and trade journals and attend industry events to further market and industry knowledge.
• Actively develop business for department through active involvement in sales and retention process and close coordination with sales department
• Complete 5 Sales and/or Retention Calls per week and ensure they are documented in the CRS database
• Ensure Customer reviews are completed with your regular customers
• Pro-actively provide pricing alternatives, routing solutions and technical assistance to clients through internal sales both regional and global
• Respond to requests for proposal, quotation or information timely and with market competitive pricing matching the scope of service required by the customer
• Take an active role in the transition of new business/ updates to existing business

We are seeking a passionate Retail Assistant Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.

This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channel at Queens Bay Mall. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

Responsibilities of a Retail Assistant Sales Manager but are not limited to:

Daily store operations 

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures

• Process and replenish merchandise and ensured stock availability

Team management

• Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules 

Sales

• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Sales reporting: provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales

• Bachelor’s Degree in Business, Marketing, or any relevant course of studies
• Minimum of 3 years of managerial experience in the retail industry
• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
  

Skills/Experience Preferred:

• Data-driven with ability to analyse data for stocks forecasting
• Strong Communication and people skills
• Passionate in engaging customers and providing excellent service

1. Annual outpatient benefit (Includes dental and optical benefits)
2. Birthday leave
3. Performance bonus
4. Annual increment