主要職責：

1. 分支機構營運監督

• 監督並保證各分公司日常運作的順利進行。
• 定期拜訪分支機構，以監控績效、解決問題並維護營運標準。
• 標準化流程以確保分公司之間的一致性和效率。

2. 銷售和收入成長

• 制定並實施策略，以達到並超越所有分公司的銷售目標。
• 分析分公司銷售業績並在必要時採取糾正措施。
• 推動提高客戶滿意度和忠誠度的措施。

3. 領導力與團隊發展

• 指導和培訓分行主管和團隊，以提高領導技能和分行績效。
• 提供指導、培訓和支持，以確保主管及其團隊實現目標。
• 培養團隊之間的協作和問責文化。
• 與高階管理層密切合作，以確定與激勵計劃相關的可衡量目標。
• 追蹤目標進度並透明地報告成果。

5. 業務發展

• 識別成長機會並推薦新策略以提高銷售業績。
• 與行銷和銷售團隊合作規劃和執行促銷活動。
• 隨時了解市場趨勢和行業創新，以推動業務成長。

6. 報告與溝通

• 為高階管理層準備有關分公司績效和銷售的詳細報告。
• 充當分行與總行之間的關鍵溝通紐帶。
• 確保與分公司團隊清晰、一致地溝通公司目標和措施。

資格和技能：

教育：

• 工商管理、零售管理或相關領域的學士學位。

經驗：

• 擁有擔任零售經理或管理多個分支機構的類似角色的豐富經驗。
• 實現並超過銷售目標的良好記錄。

技能：

• 卓越的領導和輔導能力。
• 以結果為導向，具有策略性思維。
• 較強的溝通和人際交往能力。
• 精通零售管理軟體和銷售追蹤工具。
• 優秀的分析和解決問題的能力。

首選技能：

• 擁有設計和管理激勵計劃的經驗。
• 熟悉庫存和商品管理。

工作環境：

• 經常前往分公司監督營運。
• 可能需要靈活的工作時間以適應分支機構的活動。

工作地點 - MIdvalley Megamall KL、IOI City Mall、1Utama、Sunway Pyramid Selangor、Gurney Plaza、Queensbay Mall Penang、Midvalley SouthKey JB

津貼和福利

• 公積金,
• 社會保險機構,
• 電化學阻抗譜,
• 年假，
• 生日禮物&獎金

• Manage Group’s governance matters and ensure compliance to regulatory requirements, including Bank Negara Malaysia, Bursa Malaysia and etc.
• Manage matters related to management control of subsidiaries.
• Establish clear decision-making authority and protocols between the parent company and subsidiary.
• Oversight and monitor the development of subsidiaries’ overall policies, procedure, guidelines etc. to ensure compliance with applicable law, regulations and corporate policies.
• Management, verification and provide guidance to ensure compliance of the subsidiary's governance and operations.
• Manage services related to management contracts and brand royalty contracts concluded between the Company and its subsidiaries.
• Provide guidance on the management of necessary licenses, approvals, and notifications for subsidiaries, as well as on responding to matters pointed out by the relevant authorities.
• Provide guidance, advice, and coordination to subsidiaries in dealing with financial systems, laws, and regulations (foreign investment control laws, business-related supervision and regulations, personnel affairs, and withdrawal).

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

• Assist in the preparation of risk-based annual internal audit plan and monthly audit planning schedule for the Head Office & ISO Audit Section. 
• Plan and lead the audit teams in the conduct of operational, financial & ISO internal audit reviews according to the approved annual audit plan to assess effectiveness and efficiency of the operational & financial control and ISO Management System in the Company.
• Undertake audit planning and fieldwork independently, prepare audit report and develop practical and value added recommendations to address the root causes of issues and to improve operational efficiency.
• Monitor and conduct follow-up reviews to ensure agreed improvement plans are timely implemented and timely closure of audit findings.
• Undertake any assignments / ad-hoc projects assigned by the Operation Audit Department Head or the Head of Internal Audit Division.

Job Requirements :

• Bachelor’s Degree or professional qualification in related field such as auditing, banking, accounting, finance, business studies or other relevant field.
• A minimum of 5 years of working experience in internal audit / compliance with exposures in leading audit teams in the conduct of operational and financial audit, and preferably with prior exposures in banking / financial services industry.
• Strong analytical, communication skills and good command of English and report writing skills.
• A good team player with high level of integrity, initiatives, and good interpersonal and people management skills.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

Our organization is seeking an outgoing, motivated Event Sales Manager to fill our venue calendar. In this role, your primary tasks will involve connecting with potential clients and negotiating their contracts. This is a performance-based sales position that gives you the opportunity to capitalize on your own success.

Responsibilities for event sales manager

• To sell events and to manage and drive the event sales team to achieve revenue targets.
• Determine sales goals
• Build and maintain customer relationships
• Serve as our primary point of contact for large events and parties
• Negotiate contracts and assist with accounts receivable
• Work with the marketing team to develop promotional materials
• Develop promotions or specialty packages to entice new customers

REQUIREMENTS:

• A bachelor's degree in sales, marketing, or a related field preferred
• Must have 5 years of experience in sales
• Must have experience as an event sales executive or manager for a minimum of 3 years
• Career fair, education fair, or other related Industry experience a plus

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Personal leave
• Open culture

Key Responsibilities:

• Initiate outbound calls to potential customers from provided lead lists or databases.
• Develop a strong understanding of our products/services and effectively communicate their features and benefits to potential customers.
• Build rapport with prospects, actively listen to their needs, and tailor your pitch accordingly.
• Deliver persuasive sales pitches and overcome objections to convert leads into customers.
• Keep accurate records of all interactions, update customer profiles, and maintain a comprehensive database.
• Meet or exceed monthly and quarterly sales targets and KPIs.
• Follow up with leads who have shown interest but have not committed.
• Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Stay informed about industry trends, competitors, and customer preferences to adapt sales strategies accordingly.
• Prepare and submit regular sales reports to track performance and identify areas for improvement.

Requirements:-

• At least 4 years of proven experience in telesales or outbound sales, preferably in a similar industry.
• Strong communication skills both verbal and written.
• Excellent interpersonal skills and the ability to build rapport quickly.
• Goal-oriented and self-motivated with a strong desire to achieve targets.
• Ability to work independently and as part of a team.
• Knowledge of the products/services being offered and the ability to convey this information convincingly.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Central location
• Casual dress code
• Personal leave
• Open culture
• Personal development opportunities

職責

• 根據最佳實踐，向經理和員工提供有關人力資源政策和程序的建議、資訊和支持
• 協調和監督所有人力資源活動的管理
• 從頭到尾管理入會和離職流程，並確保進行入職培訓和離職面談
• 控制每月薪資並與人力資源系統合作，確保流程順利且有效率
• 根據公司政策和勞動法規制定不同條款和條件的合約——臨時和永久的顧問合約
• 就該機構的福利提供向員工提供建議
• 協助機構滿足培訓和發展要求
• 協調機構招募流程，從發布職缺到篩選候選人
• 持續的政策和流程發展；根據基準和就業法規定傳達和實施政策和程序
• 與當地大學建立聯繫，建立新青年人才庫
• 規劃年度實習計畫－直接與大學/學院合作
• 建立良好的人才庫基礎—與區域團隊密切合作，並與業界同行建立聯繫
• 管理員工相關問題
• 執行報告經理指派的其他臨時任務

只有入圍候選人才會收到通知

津貼和福利

• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 醫療保險
• 開放文化
• 個人發展機會
• 遠距工作彈性

Job Responsibilities :

• Plan and conduct internal audit reviews according to the approved annual audit plan to assess effectiveness and efficiency of internal control, governance and risk management processes.
• Undertake audit planning and fieldwork independently and ensure well documented audit work papers to support audit conclusion and results.
• Prepare audit report and develop practical or value added recommendations to address the root cause of issues identified or to improve operational efficiency.
• Monitor and follow-up to ensure agreed improvement plans are timely implemented.
• Involvement in the Company’s J-SOX assessment process and other ad-hoc projects as and when required.

Job Requirements :

• Bachelor’s Degree or professional qualification in related field such as auditing, banking, accounting, finance, commerce.
• A minimum of 4 years of internal auditing experience, preferably with prior exposures in banking / financial services industry.
• Exposure and experience in ISO Management System (ISO9001, ISO14001, ISO27001 and ISO37001) and Japanese Sarbanes-Oxley (J-SOX) will be an added advantage.
• Good command of English with good report writing and communication skills.
• A good team player with high level of integrity, initiatives, and good interpersonal and analytical skills.

Perks & Benefits:

• Medical insurance
• Personal leave
• Personal development opportunities

Job Responsibilities :

• Plan and conduct IT audits in accordance with the approved annual audit plan.
• Assist to develop audit program and prepare audit work documentation as guided by the Internal Audit’s documentation standard to support audit conclusion and results.
• Prepare and discuss audit findings with relevant departments and develop practical, value added recommendations to address the root cause of the issues identified.
• Monitor and follow-up to ensure agreed improvement plans are timely implemented.
• Involvement in the Company’s J-SOX assessment process and other ad-hoc projects as and when required.

Requirements :

• Degree or relevant professional qualification in Information Technology, Computer Science or Information System Auditing / Security.
• A minimum of 4 years of IT audit / IT security experience.
• Good organisational and analytical skills, and possess strong sense of ownership to complete assigned tasks, audits within the stipulated timeframe.
• Good command of English with good report writing and communication skills.
• A good team player with high level of integrity, initiatives, and good interpersonal skills.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

職責

品牌管理

• 掌握趨勢、社會和文化的最新知識。
• 傳播訊息以提供與品牌的相關性。
• 將品牌置於正確人群的心中。
• 幫助客戶從「人」的角度看待品牌。

制定銷售策略創意簡報

• 為提名品牌制定品牌銷售策略。
• 為提名品牌制定創意簡介。
• 向客戶和創意部門展示/銷售創意簡報。
• 利用研究和其他措施來驗證想法。
• 制定簡報，使策略生動起來
• 為客戶會議做出貢獻。
• 根據策略評估創意

要求

• 需擁有行銷、工商管理或相關領域的學士學位。
• 至少 10 年在廣告或行銷機構的策略規劃或相關職位的經驗是必不可少的。
• 了解相關背景（即人+類別+品牌）

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

要求：

• 至少擁有金融/會計學士學位或同等學歷
• 鼓勵應屆畢業生申請助理職位
• 高級助理/助理經理職位至少 3-4 年投資者關係和公共關係角色和/或研究領域的相關工作經驗
• 優秀的英語口說與寫作能力，具有較強的表達能力
• 良好的人際溝通與溝通能力
• 能夠解讀財務報表
• 熟練使用 Microsoft Office（PowerPoint、Excel、Word 等）

職責：

• 制定並實施有效的投資者關係和公共關係策略，與投資者建立牢固的關係，以優化客戶的價值並提高其在投資界的知名度。
• 與市場/研究分析師、投資界和媒體建立牢固的關係並保持主要聯繫點。
• 準備溝通資料，例如公司介紹、概況介紹、預期問題與解答、新聞稿等。
• 透過展示內部和外部各方之間一致和清晰的溝通來創建和管理客戶的良好聲譽。
• 能夠為客戶管理和協調供應商的企業活動（即 IPO 啟動活動）

津貼和福利

• 事假
• 開放文化
• 個人發展機會
• 公司海外旅遊及獎金

About the Team:

Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await!

We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers.

You'll collaborate closely with some of the sharpest minds in the industry, operating within a supportive and collaborative environment that fosters creativity and exploration.

Your next thrilling adventure awaits with our digital bank project. Join us in shaping the future, today!

Job Responsibilities 

• Establish and maintain General Ledger accounts within the core banking system and others operations system 
• Posting Financial Transactions to the General Ledger 
• Develop and implement financial and operating procedures to enhance the operational efficiency of business unit 
• Prepare and updated related reports as needed 
• Work closely with the Payment Operation team and Treasury Operations Team on ensuring accurate processing of settlement and refund related matters 
• Perform any other assignments given by the immediate superior 

Requirements 

• Proven experience working in finance operations or a similar role within the banking or financial services industry. 
• Excellent analytical and problem-solving skills with a keen attention to detail. 
• High proficiency in Microsoft Office applications 
• Ability to thrive in a fast-paced and dynamic environment. 
• Outstanding communication and interpersonal skills to effectively interact with internal team member. 

Perks & Benefits

• Nearby public transport
• Central location
• Smart Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Open culture
• Personal development opportunities

Job Description:

• Execute end-to-end Treasury settlement workflows (validation, confirmation, releasing payment instructions):  
• Confirmation of deals against counterparties, including reviewing and matching of confirmations and resolution of trade discrepancies 
• Timely release of instructions for pre-matching and to ensure accurate trade settlement 
• Manual security and payment instructions preparation when required 
• Post trade functions and events such as fails management, corporate action events, and derivative trade reporting 
• Resolve settlement related issues and escalate as needed; recommend solutions to resolve complex issues 
• Develop SOPs (including training materials) with key stakeholders 
• Participate in testing and support the implementation of the treasury system 
• Propose and process system enhancements to improve productivity and efficiency 
• Adhere to processing KPIs, SLAs and be compliant with internal controls and external regulations 
• Troubleshoot trade queries and resolve issues in an accurate and timely manner 
• Assist provide guidance, and/or on the job training to new team members 
• To keep up to date with Treasury Products 
• Assist and participate in Internal and External audit reviews. 

Requirements 

• >5 years in Treasury operations; strong knowledge across desks (FXMM, FI, Equities) will be an asset  
• Knowledge of RENTAS, SWIFT will be an advantage 
• Strong risk compliance mindset 
• Strong analytical, communication, and process development skills 
• Ability to multi-task, prioritize and manage time effectively 
• Excellent verbal and written communication skills in English 
• Good working knowledge of MS Office (Excel, Word) 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Smart casual dress code
• Annual leave, medical leave, birthday leave

Customer Service Representative - Join Our Digital Bank Project!

Are you ready to take your career to new heights? We invite you to be part of our groundbreaking digital bank project, where limitless opportunities await!

About Us: We’re not just a team; we’re a community of visionaries, innovators, and trailblazers. Collaborate closely with industry experts in a supportive environment that fosters creativity and exploration. Shape the future with us today!

Job Description: As a Customer Service Representative, you’ll play a crucial role in ensuring exceptional customer experiences. Here’s what you’ll do:

• Handle inbound/outbound enquiries, feedback and provide resolutions to end user and merchant over the phone or via emails relating to renowned product;  
• Provide accurate and efficient support work relating to the renowned products;  
• Ensure targets (customer satisfaction index, first call resolution, productivity) are met;  
• Obtain customer and merchant details to ensure all information are accurately and promptly keyed into database for transaction;  
• Actively promote and educate customers and merchant on the use of self-help and our digital services;  
• Generate interest in new products or services and connect customers and merchant with salesperson or small medium enterprise when required;  
• Ensure first call resolution and effective follow up with stakeholder for case closure in accordance to standard;  
• Collect and record customer and merchant feedback/information and share to Team Leader for proper escalation to appropriate departments for service / product improvement;  
• To assist Team Leaders and Supervisors in executing activities as planned in business and action plan;  
• To handle interaction in a professional manner and achieves quality standard and work with Team Leaders, Supervisors and Quality Assurance Executives on the strategy to improve quality standard that lead to excellent customer service; and  
• Able to diagnose technical problems and perform troubleshooting for end user and merchant.  

Requirements:  

• Candidate must possess at least SPM / Diploma / Advanced / Higher / Graduate Diploma or Bachelor's Degree in any fields or equivalent;  
• Fresh graduates and experienced candidate with a minimum of 1 year of working experience in call centre environment (Preferably in ecommerce sector and banking industry);  
• Moderate or Strong knowledge in Microsoft Office programs – proficiency in Microsoft Excel, Microsoft Word;  
• Excellent written and verbal communication skills in English, proficiency in other additional languages such as Malay, Cantonese or Mandarin will be an advantage;  
• Able to work under pressure;  
• Ability to work with cross-functional team to coordinate for desired output;  
• Excellent phone disposition;  
• Self-motivated, positive attitude and ability to manage multiple tasks in a fast-paced environment;  
• Passionate towards customer satisfaction;  
• Able to work on shift; and  
• Able to response customer with written communications, interact with customers to answer questions, solve problems, provide education, create awareness and maintain company’s reputation for high-quality service. 

Ready to embark on this thrilling adventure? Apply now:

https://seacapitalservices.wd3.myworkdayjobs.com/SEA_External/job/Customer-Service-Representative_JR00000065

Perks & Benefits

• EPF, Socso
• Allowance (travel, transportation, shift, meal, etc.)
• Nearby public transport
• Smart Casual dress code
• Free snacks / refreshment
• Medical insurance
• Open culture
• Personal development opportunities
• Flexi Benefits (Fitness, dental, childcare, traditional medical treatment etc)
• Insurance coverage
• Paid training and development

etc

JOB OVERVIEW

• This role provide property investment advice to clients after careful
• Reports to Head of Sales and Marketing/ Sales Manager

RESPONSIBILITIES & DUTIES

• Assisting clients to make sound property-purchasing decisions.
• Finding clients in need of consultancy services through cold-calling, advertising, and business presentations.
• Analyzing market trends and demographics to identify the most sought-after and profitable areas.
• Consulting with clients to identify their needs, preferences, and financial concerns.
• Maintaining an extensive database of all properties for sale.
• Supporting real estate agents
• Communicating with legal counsel to prepare sale and lease documents.

REQUIREMENTS

• SPM or High school diploma
• Bachelor's degree in Real Estate, Finance, Business Administration or related field is preferred.
• Proven experience in real estate.
• Strong negotiation skills.
• Excellent analytical skills.
• Effective communication skills.
• Exceptional customer service skills.

Responsibilities:

• Prospect and Develop New Accounts.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Writing sales proposals, following up on requests for information/proposals and sales leads.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.

Requirements:

• Strong phone presence and experience dialling dozens of calls per day.
• Proficient with corporate productivity and web presentation tools.
• Experience working with tools like CRM, Teams, Zoom, Microsoft Office etc.
• Excellent verbal and written communications skills.
• Strong listening and presentation skills.
• Ability to multitask, prioritize, and manage time effectively.
• Proactive, willing to learn and a strong team player.
• Strong interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Excellent organizational skills.
• Ability in problem-solving and negotiation.
• Maintains professional image at all times.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Personal leave
• Open culture

Job Responsibilities:

• To promote AEON products to customers.
• To achieve daily, weekly and monthly sales target.
• To provide excellent customer service.
• To achieve individual target as well as team target.
• Telemarketing duties are performed accurately and on time.
• To represent company in a positive and professional manner.
• To work with all personnel and outside contacts to satisfy clients and achieve company goals.
• To identify areas of improvement in the company and assist in creating and implementing solutions.

Requirements:

• Minimum SPM/STPM/Diploma/ Degree in any related field.
• Good team building and interpersonal skills, analytical and problem solving skills with the ability to communicate with people at all levels.
• Customer-focused and bottom line performance-driven personality.
• Strong command of English and the ability to speak other languages / dialects will be an added advantage.
• Pleasant personality and able to work with minimum supervision and independently.
• Individual with high commitment, hard Working & able to work under pressure.
• Doesn’t mind working long hours, flexible working hour and working during Weekend and/or Holidays.
• No experience are required as intensive training will be provided. Nevertheless, experience in telesales/telemarketing will be added advantage
• Fresh graduates are encouraged to apply

Perks & Benefits

• Nearby public transport
• Casual dress code
• Personal leave

Location: KL ECO CITY

Role Overview:

We are hiring a Head of Events to lead our public career fairs, campus fairs, and Award Events. This role involves strategic planning, seamless execution, and promotion of high-impact events that strengthen our brand and outreach.

Responsibilities:

• Plan and manage all aspects of career fairs and award events.
• Lead the events team to deliver successful, high-quality events.
• Coordinate with internal teams, partners, and vendors.
• Drive event marketing and promotions to maximize attendance.
• Track and analyze event performance for continuous improvement.

Requirements:

• Minimum 5 years of event management experience, preferably in large-scale events.
• Strong leadership, organizational, and communication skills.
• Bachelor’s degree in Event Management, Marketing, Business, or related field preferred.

-Competitive remuneration package.

Responsibilities :

• Responsible for overall project management including but not limited not to planning, coordination, implementation, execution and successful completion of project.

• Manage day-to-day operational aspects of multiple projects and exercise a high level of independent judgment in the conduct of business responsibility with minimal supervision.

• Responsible for handover of properties to purchasers satisfactorily and post completion matters.

• Liaison with the relevant authorities to obtain approvals timely.

• Conduct design reviews, closely monitor and coordinate with consultants on their deliverables. Resolve all technical issues.

• Manage all aspects of the contract and construction progress.

• Manage activities of site personnel to ensure project delivered on schedule and within quality and budget expectation.

• Review of legal documentations such as SPA, DMC, etc. and resolve relevant legal matters.

• Collaborate with multidisciplinary team including Architects, Interior Designer, Consultants, Specialists, Contractors, Sub-Contractors, and other professionals to ensure seamless execution

• Provide regular reports and feedbacks to the management timely

Requirements :

• Degree in Project Management, Civil Engineering, Construction Management or equivalent.

• At least 15 years of working experience in property development industry / related fields

• Excellent knowledge of relevant Acts and authority guidelines governing property development.

• Completed the construction of a high-rise building project from beginning till the end

• High level of initiative, hands-on and able to work independently

• Good networking and communication skills with ability to interact with people at all levels.

• Able to work under high challenging environment independently.

• Good leadership and meticulous in driving high standards of work.

• Strong command in languages.

• Direct reporting to HOD and MD

Interested candidates, please email to hr@orando.com.my

(only short-listed candidates will be notified)

Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await! 

We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers. 

As a Rewards Product Manager of our digital bank project, we're not just offering a job; we're presenting an opportunity to be part of something extraordinary. 

You'll collaborate closely with some of the sharpest minds in the industry, operating within a supportive and collaborative environment that fosters creativity and exploration. 

Your next thrilling adventure awaits with our digital bank project. Join us in shaping the future, today! 

About the Job 

• Lead the end-to-end product development process, taking ownership from ideation to launch for the rewards related products assigned to you. 
• Spearhead the development and enhancement of rewards features, collaborating closely with engineering teams and product designers to build the solutions. 
• Engage directly with customers or internal stakeholders to translate their requirements into actionable product features, steering prioritization and roadmap development. 
• Define and prioritize short and long-term product goals, ensuring clear communication with the team and stakeholders. 
• Collaborate closely with software engineers, product designers, operations, legal, compliance, and analytics teams. 
• Establish a comprehensive monitoring framework 
• Design and implement KPIs and metrics to measure the efficiency and effectiveness of the rewards processes. 
• Conduct regular analysis of rewards data to identify trends, anomalies, and areas for improvement. 
• Establish clear success metrics and support teams in achieving them. 

Requirements 

• Previous experience working as a Product Manager within rewards, loyalty programs, fintech, or financial services domains. 
• 2-4+ years of product management experience, with a preference for candidates who have worked closely with software engineers and have a good understanding of software development practices and system design. 
• Good level of knowledge on APIs (REST, JSON). 
• Comfortable working with data and utilizing it to make informed decisions. 
• Work with UX researchers and designers to ensure the product or feature provides a seamless and intuitive user experience. 
• Ability to cultivate strong relationships with diverse stakeholders. 
• Capable of transforming incomplete, conflicting, or ambiguous inputs into actionable plans. 
• Excellent written, verbal, and presentation skills with a strong command of the English language. 
• Demonstrated willingness to learn and adapt in a dynamic environment. 
• Experience working as a technical product manager is a plus. 

Perks & Benefits

• Nearby public transport
• Central location
• Smart casual dress code
• Paid training and development

Job Roles:

• Answering inquiries through multiple channels and media venues while maintaining excellent customer service.

• Helping potential customers customize and configure computer system sales by providing upgrades and/or up-selling solutions that best fit the customer’s needs and ensures the order is completed.

• Maintaining follow-up and positive customer relations throughout the entire order and after-sales service processes.

• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.

• Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Job Requirements:

• Friendly, talk active and outgoing person.

• Good communication skill.

• Proficient Typing skills

• Able to communicate in English and Bahasa Malaysia.

• Accountability – Holds self accountable; Invests in own education, development, and personal motivation and holds self to performance standards.

• Excel under pressure

• Fresh graduates are welcomed!

Perks & Benefits

• Personal leave
• Personal development opportunities

Profit Management

• Managing the day to day commercial retail operations and achieving sales target.
• Compile and analyse sales results, retail KPIs and identify opportunities and performance gap to improve sales and service.
• Responsible for overseeing the operations of retail outlets, achieving sales targets and profitability, minimizing operating expenses, and implementing sales strategies.
• Planning for Annual Budgets.

Operation Management

• Monitor and ensure compliance to all retail standards and regulatory requirements by trade authorities, complex landlords and department stores.
• Design and implement effective Standard Operating Procedures (SOPs).
• Implement controls in cash collection, stock count schedules, stock control and inventory integrity.
• Ensure security of staff and business areas are in place and theft/pilferage preventive controls, surveillance cameras functioning and monitoring,
• Ensure effective manpower coverage for all stores and submission of staff OT hours.
• Recruit, train, develop, plan, organize the team from time to time
• Ensure housekeeping of all business areas are executed and maintained to the highest level of standards
• Take charge/participate in roadshow and other marketing activities to promote brand
• Drive business expansion by identifying new outlet and store opening opportunities.

Leadership

• Support stores to maintain productivity and retail operations standards, discipline, training and development.
• Cultivate effective communication to build/improve staff motivation and morale leading to a positive working attitude and environment.
• Conduct staff appraisal and performance reviews.
• Lead and coach staff towards achieving the sales goals and service standards and through trainings where required
• To tactically strategize and drive the outlets to achieve sales and services targets.
• To develop, motivate and inspire outlet staff towards maximum performance in surpassing targets via performance driven initiatives and rewards. Analyse outlet staffs Competency Gap and plan their training and development to meet acceptable standards, efficiency and productivity levels.
• To direct the outlet team in ensuring compliance to all policies and procedures. Review the guidelines and provide recommendations to the Management when necessary.
• To resolve escalated key customers’ problems/complaints and provide guidance to the team to ensure fast resolutions to meet the customers’ expectations and satisfaction.
• To effectively drive the outlet based on the Company’s objectives and performance initiatives and its effectiveness to the Management.
• To conduct periodic visits to outlets to ensure the set standards are achieved as well as continuously keep abreast to industry best practices. Ensure efficient and effective management as well as high performance sales.
• To build, enhance and maintain effective relationships with internal and external parties (i.e. local authorities, government bodies, the malls’ management) in order to ensure good support or approval to execute all related operational matters.
• To continuously review, feedback and propose enhancement to internal policies, systems, processes and procedures, and relevant marketing initiatives to ensure it enhance the operational efficiency and effectiveness of outlets.
• To manage, check and enforce all promotional programs, displays and key activities are delivered with the set standards.
• To provide coaching and guidance to outlet staff in meeting acceptable operation standards to achieve Customer Service & Experience objectives.
• To monitor and control the cost structures including manpower cost in achieving profitable, effective and efficient operations at outlets.
• To contact store managers and other outlet staffs to communicate relevant information.
• To mentor and motivate sales staff to put in their best in order to achieve financial goals.
• To develop and implement budget and plans for retail operations.
• To possess knowledge of visual presentation techniques, ability to interpret and achieve visual objectives.
• To work closely with Visual Merchandiser to utilise the space available and merchandises to ultimate profitability.
• To monitor inventory levels to determine the need for stock supply at each retail outlet.
• To set and regulate product pricing using results of market and demand analysis.
• To create customers’ awareness on of the outlets’ products and services.
• To effectively handle additional responsibilities as assigned by the Company on an as-needed basis from time to time

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Free snacks / Happy hours
• Regular team activities
• Medical insurance

職責：

• 尋找並開發新客戶。
• 全面了解關鍵客戶的需求和要求。
• 透過不斷提出滿足現有客戶目標的解決方案來擴大與現有客戶的關係。
• 撰寫銷售提案，跟進資訊/提案和銷售線索的請求。
• 確保及時向客戶提供正確的產品和服務。
• 扮演關鍵客戶與內部團隊溝通的連結。
• 解決客戶面臨的任何問題和問題並處理投訴以維持信任。
• 在創造新銷售方面發揮不可或缺的作用，這些銷售將轉變為持久的關係。

要求：

• 強大的電話存在感和每天撥打數十通電話的經驗。
• 精通企業生產力和網路簡報工具。
• 具備使用 CRM、Teams、Zoom、Microsoft Office 等工具的經驗。
• 優秀的口頭和書面溝通能力。
• 較強的傾聽和表達能力。
• 能夠同時處理多項任務、決定優先順序並有效管理時間。
• 積極主動，樂於學習，具有強大的團隊合作精神。
• 強大的人際溝通能力，能夠與組織各個層級的專業人士建立關係。
• 優秀的組織能力。
• 解決問題和談判的能力。
• 始終保持專業形象。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 事假
• 開放文化

地點：吉隆坡生態城

關於角色：

我們正在尋找一位充滿熱情、充滿活力的人力資源營運經理，以幫助建立和促進積極的工作場所文化。該職位的重點是組織活動和提高員工敬業度，沒有薪資或招募任務。

主要職責：

• 文化建設
  • 創建計劃來加強我們的公司文化並培養團隊合作。
  • 成為文化大使，確保我們的價值觀體現在日常工作生活中。
• 員工參與和活動
  • 規劃和組織團隊建立活動、社交活動和健康計劃。
  • 建立活動日曆並收集回饋以改善未來的活動。
• 入職和入職培訓支持
  • 透過體現我們文化的引人入勝的入職體驗來歡迎新員工。
  • 從第一天起幫助新員工與我們的團隊和價值觀建立聯繫。
• 人力資源營運支持
  • 回答員工有關人力資源計劃和政策的問題。
  • 分享人力資源活動和資源的最新動態和新聞。

要求：

• 人力資源、商業或相關領域的學士學位。
• 擁有 3 年以上人力資源或員工敬業度職位經驗。
• 較強的組織和活動策劃能力。
• 優秀的溝通和人際交往能力。
• 以創意、積極主動的方式打造積極的工作場所。

我們提供什麼：

• 一個重視新想法的支持性和有趣的工作環境。
• 職業發展的機會。
• 有競爭力的薪資和福利。

我們的組織正在尋找一位外向、積極進取的活動銷售經理來填補我們的場地日曆。在此職位中，您的主要任務將涉及與潛在客戶建立聯繫並談判他們的合約。這是一個基於績效的銷售職位，讓您有機會利用自己的成功。

活動銷售經理的職責

• 銷售活動並管理和推動活動銷售團隊以實現收入目標。
• 確定銷售目標
• 建立並維護客戶關係
• 作為我們大型活動和聚會的主要聯絡人
• 談判合約並協助處理應收帳款
• 與行銷團隊合作開發宣傳品
• 制定促銷或特色套餐以吸引新客戶

要求：

• 擁有銷售、行銷或相關領域學士學位者優先
• 必須有5年銷售經驗
• 必須具有至少 3 年的活動銷售主管或經理經驗
• 招聘會、教育展或其他相關產業經驗者優先

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 事假
• 開放文化

主要職責：

• 從提供的潛在客戶名單或資料庫向潛在客戶發起出站呼叫。
• 深入了解我們的產品/服務，並有效地向潛在客戶傳達其功能和優勢。
• 與潛在客戶建立融洽的關係，積極傾聽他們的需求，並據此調整你的宣傳。
• 提供有說服力的銷售宣傳並克服異議，將潛在客戶轉化為客戶。
• 準確記錄所有互動、更新客戶資料並維護綜合資料庫。
• 達到或超過月度和季度銷售目標和 KPI。
• 跟進那些表現出興趣但尚未做出承諾的潛在客戶。
• 透過解答詢問、解決問題並確保客戶滿意度，提供卓越的客戶服務。
• 隨時了解產業趨勢、競爭對手和客戶偏好，以便相應調整銷售策略。
• 準備並提交定期銷售報告以追蹤績效並確定需要改進的領域。

要求： -

• 至少 4 年電話銷售或對外銷售經驗，最好是在類似行業。
• 較強的口頭和書面溝通能力。
• 出色的人際交往能力和快速建立融洽關係的能力。
• 以目標為導向，自我激勵，有實現目標的強烈慾望。
• 能夠獨立工作並作為團隊的一部分。
• 了解所提供的產品/服務以及令人信服地傳達這些資訊的能力。

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 事假
• 開放文化
• 個人發展機會