• To support Customer Service Engineer on monitoring and analyzing daily PV system performance through different remote monitoring platform.
• To support Customer Service Engineer on monthly performance report preparation and validation of data.
• To perform daily monitoring and identifying any solar PV system’s fault.
• To support Field Service Engineer on preparing detail analysis of PV system performance.
• To support Operations & Maintenance Team and Sales Team on documentations, internal system update and any ad hoc task.

• A valid and active student undergoing Bachelor Degree or Diploma of Electrical Engineering or equivalent Science background (preferable Electrical Engineering or Renewable Energy related).
• Eager to learn and work in the field.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office.
• Possess own transport
• Able to travel and work at various sites on daily basis.
• Able to work under pressure

The MUFG Business Process Outsourcing (BPO) Team provides middle office and trade support services for investment managers.  By outsourcing their internal operations to the MUFG BPO team, our clients benefit from our specialised expertise, optimising their internal resources and maintaining focus on their core investment strategies.

This position offers an excellent opportunity to join a dynamic financial services company in Kuala Lumpur, Malaysia, where you will play a vital role in delivering high-quality operational outsourcing services to our clients.  The ideal candidate will thrive in a fast-paced team environment, demonstrate a commitment to learning specific tasks, and uphold the core values that support MUFG’s exceptional client service.

Reporting to the Junior Associate Director of BPO Operations, responsibilities include performing reconciliations (cash/trade/positions/other) wire value implementations, and performance reporting.  Additionally, the candidate should have a desire to expand their knowledge through training and possess investigative and problem-solving skills acquired through education or previous experience.

As a Junior Associate, you will: 

• Be able to work early hours (starting from 6:00 am to 3:00 pm) to meet market deadlines, ensuring timely and accurate processing of all trades.
• Resolve trade related disputes and breaks with Prime Brokers, Custodians, Executing brokers, and Investment Managers.
• Proactively Identify and resolve breaks by preparing a detailed report for the client.
• Support trading operations between the front and back office, from post-execution through to settlement.
• Ensure daily cash and position reconciliations are delivered to the client while adhering to the agreed upon service level agreement.
• Input trade and cash wire instructions (SWIFT) ensuring accuracy and compliance with internal and external guidelines.
• Liaise with clients, banks, brokers, and custodians to ensure accurate elections on corporate actions, when required.
• Respond to all client queries through communication directly with client operational staff daily

We are looking for a highly driven and motivated Specialist, Picker Operations to join our fast-growing Marketplace team based in Bangsar South, Kuala Lumpur. The ideal candidate will have a strong operational background and be responsible for managing picker operations for selected supermarket vendors on foodpanda shops (Marketplace), ensuring seamless coordination and efficiency.

As a key member of the team, you will act as the advocate between our pickers, partners, and internal teams, ensuring smooth operations and clear communication. Additionally, you will optimise picker performance by multitasking effectively, resolving operational challenges, and continuously enhancing vendor partnerships.

Responsibilities
Responsibilities include, but are not limited to:

• Manage job posting, screening & training of new picker staff.
• Schedule management to ensure high shift take up rates.
• Monitor compliance metrics to ensure operational excellence and intervene to improve processes when necessary.
• Work with different teams in the company (Account Management, Logistics etc.) to enable good operations and customer experience.
• Troubleshoot foodpanda device and other technical issues.
• Implement operational improvement projects.

We are seeking a passionate Ecommerce Operations Project Coordinator who will be connecting difference marketing functions to successfully execute ecommerce campaigns and other ecommerce operational needs.

This driven person will also need to manage relationship with Lazada and Shopee to learn about the latest tools and updates from the platforms. The candidate will be considered a key member of PRISM+ overseas expansion team and will report to Country Director of Malaysia.

Responsibilities of a Ecommerce Operations Project Coordinator but are not limited to:

• Execute checklist of actionable during campaigns.
• Work with CRM, creative, marketplace platforms after campaign pricing confirmed.
• Create/Improve sku listings to ensure our customer experiences are the best.
• Handle all our website (www.prismplus.my) banners and freebies updates.
• Submit forecast to operation team for them to plan manpower allocation.

• Proficient in Lazada, Shopee Seller Centre Portal (>1 years of Experience).
• Proficient in Shopify portal (>1 year of Experience).
• Proficient in Excel.
• Bachelor’s Degree in Business and Marketing, or any relevant course of studies.
• At least 2 years’ experience in digital marketing – preferred to be in a e-commerce company.
• Ability to work during midnights/weekends during to campaign requirements.
• Thrives in dynamic, uncertain, and fast-moving environments, a hustler.
• A strong level of passion to understand thoroughly performance advertisement growth metrics.

About Ksisters

Ksisters is a leading K-beauty and lifestyle brand, headquartered in Singapore and now expanding into Malaysia. Known for curating high-quality and hard-to-find Korean products, Ksisters connects customers with the best of K-beauty, skincare, and wellness. With a strong emphasis on community and education, we have built a loyal following of K-beauty enthusiasts through innovative campaigns and personalized experiences.

As we embark on our Malaysia journey, we are excited to create new opportunities for local talents to join our growing family and shape the future of Ksisters in this vibrant market.

About the role

Ksisters is hiring a versatile and experienced Key Account & Operations Manager to manage retail relationships and operational excellence for Watsons and Guardian in Malaysia. This role combines channel management, operational oversight, and key account responsibilities, ensuring smooth execution of product launches, in-store activations, and day-to-day operations.

Responsibilities:

1. Key Account Management:
• Act as the main point of contact for Watsons and Guardian, building strong relationships with retail partners.
• Negotiate for premium shelf placements, planogram updates, and trade marketing opportunities.
• Manage promotional calendars, ensuring timely execution of campaigns and activations.
• Provide regular performance updates to Watsons and Guardian, using sales data and customer insights.
2. Operations Management:
• Oversee stock levels, logistics, and inventory across warehouses and stores to ensure availability.
• Manage order processing, ensuring accurate and timely fulfillment for Watsons and Guardian.
• Coordinate with logistics partners for delivery schedules, stock transfers, and returns.
• Conduct regular stock audits and implement solutions to address discrepancies.
3. Event and Merchandising Support:
• Plan and execute store activations, including pop-ups and in-store campaigns.
• Collaborate with marketing to ensure alignment between retail displays and promotional materials.
• Oversee merchandising compliance, ensuring that in-store displays reflect Ksisters’ brand identity.
4. Performance Optimization:
• Analyze sales data and operational metrics to identify trends and opportunities.
• Implement process improvements to enhance efficiency in logistics, stock management, and customer satisfaction.
• Collaborate with the marketing team to align operations with campaign goals.

• Minimum 3+ years’ experience in key account management or operations within the retail or beauty industry.

• Strong understanding of Watsons or Guardian’s operational and marketing requirements.
• Proven ability to manage inventory, logistics, and merchandising compliance.
• Excellent negotiation, organizational, and problem-solving skills.
• Proficiency in inventory management systems and Microsoft Excel.
• Knowledge of the Malaysian retail landscape and consumer behavior trends.

What We Offer:

• The opportunity to lead and shape Ksisters’ expansion in Malaysia.
• A dynamic and entrepreneurial work environment.
• The chance to work with globally recognized K-beauty brands and innovative collaborations.

About Zeal Group

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a tam of 700+ employees across the globe. Headquartered in London, UK, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus and Global Hub Customer Service in Kuala Lumpur, Malaysia. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration.

Role

Our Customer Service department at Zeal Group are the supportive function that helps our clients with products/ services. Ultimately they are here to fill in the gaps/ frictions within our product. Our product is self-explanatory. We would love for our client journey to become as smooth as possible, but as we are not entirely there yet so we are looking for a Customer Service Team Leader to come onboard and bridge any gaps visible between our customers and products. Our end goal is to have a seamless experience whilst continuously improving as the days go by. We are looking to continuously exceed customer expectations.

What you will be doing :

• Lead and supervise a team of customer service representatives.
• Provide guidance, coaching, and support to ensure the team meets performance goals.
• Ensure the team adhere to the manuals, policies, and guidelines.
• Provide ongoing coaching and training to enhance the skills of team members.
• Facilitate training sessions for new hires and organize skill development programs.
• Handle escalated customer issues and complex problem-solving.
• Assist team members in resolving challenging customer situations.
• Stay informed about industry regulations affecting customer interactions.
• Serve as a communication link between the Assistant Manager and the customer service team.
• Communicate policies, updates, and changes from upper management to the team.
• Act as a point of contact for escalated customer issues that require higher-level intervention.
• Coordinate with other departments to ensure timely resolution of complex problems.
• Gather and analyze customer feedback received by the team.
• Implement strategies to address customer concerns and improve the overall customer.
• Instill ZFX Core Values into day-to-day operation.
• Timely feedback to team members and periodic updates to the Assistant Manager
• Ad hoc task delegated by the Manager or Assistant Manager.

What you will need :

• Candidate must possess at least Diploma/Degree.
• Minimum of 3 years of experience in Customers Service/ Operations with at least 1 year of experience in supervisory role
• Experience gained in FX/ Finance industry will be an advantage.
• Proficient in Microsoft Office (Words, Excel, PowerPoint).
• Able to multi-task, determine priorities, and meet deadlines in a fast-paced business environment.
• Fluency in English and Mandarin language (verbal and written) is a must.
• Must be able to work on shifts.

Rewards in return for your commitment :

• Medical Benefit
• Optical Benefit
• Life Insurance
• Meal Allowance
• Travel Allowance
• Health & Fitness Subsidy
• Staff Referral Bonus Program
• Long Service Rewards
• Work Anniversary Rewards
• *Employment Pass and Visa Sponsorship (for Native language speakers)
• *Relocation Benefits (for Native language speakers)

*NOTE : Successful candidates hired, will need to complete Mandatory Training & Probationary Period before Relocation exercise can take place. This process may take anything from 1 month to 6 months.

Interview process :

• Pre-Call session with the TA team – 30 minutes
• 1st Interview session with Hiring Manager – 1 hour
• Final Interview session with Head of CS - 45mins

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Position Overview:

The Head of Operations will play a critical role in overseeing and optimizing the operational functions of BJAK. Reporting directly to the CEO, the successful candidate will be responsible for developing and implementing strategies to enhance efficiency, productivity, and profitability across all operational areas. This individual will lead a talented team and collaborate closely with key stakeholders to ensure the seamless execution of business operations.

Responsibilities:

• Develop and execute operational strategies aligned with the company's overall objectives and growth plans.
• Oversee day-to-day operations, including but not limited to production, supply chain management, quality assurance, and logistics.
• Lead and mentor a high-performing operations team, providing guidance, support, and development opportunities.
• Implement best practices and continuous improvement initiatives to optimize processes, reduce costs, and enhance operational efficiency.
• Collaborate with cross-functional teams to drive alignment and ensure operational excellence across the organization.
• Monitor key performance indicators (KPIs) and metrics to track progress and identify areas for improvement.
• Establish and maintain strong vendor and partner relationships to support operational needs and drive business success.
• Stay abreast of industry trends, market dynamics, and regulatory requirements to inform strategic decision-making and mitigate risks.

• Bachelor's degree in Business Administration, Operations Management, or a related field; MBA or advanced degree preferred.
• Years of progressive experience in operations management, with a proven track record of success in a leadership role.
• Strong leadership and people management skills, with the ability to inspire, motivate, and develop a high-performing team.
• Demonstrated expertise in strategic planning, process optimization, and change management.
• Excellent analytical skills and a data-driven approach to decision-making.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
• Proven ability to drive results in a fast-paced, dynamic environment while maintaining a focus on quality and customer satisfaction.

• Fast moving, challenging and unique business problems
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working hours & arrangement, Casual work attire

Key Responsibilities

1. Operational Strategy and Execution
• Develop and implement business operations strategies to support regional goals and ensure alignment with the company’s global objectives.
• Analyze market trends, regulatory requirements, and competitive dynamics in the SEA region to inform operational decisions.
• Collaborate with cross-functional teams, including sales, marketing, finance, and compliance, to streamline processes and enhance efficiency.
2. Team Leadership and Management
• Lead, mentor, and manage the regional operations team, fostering a culture of excellence and accountability.
• Set and monitor performance metrics for the team, ensuring key operational KPIs are achieved.
3. Compliance and Risk Management
• Ensure all operations comply with local regulatory requirements and company policies.
• Identify and mitigate operational risks, implementing robust control measures to safeguard business integrity.
4. Client Support and Relationship Management
• Work closely with customer service teams to ensure seamless client experiences and prompt resolution of issues.
• Build and maintain strong relationships with key stakeholders, including regulators, partners, and service providers.
5. Process Improvement and Reporting
• Continuously review and improve operational workflows to enhance productivity and reduce costs.
• Prepare and present detailed operational reports to senior management, providing insights and recommendations for growth and improvement.

• At least 5-7 years of experience in operations management, preferably in the Forex, trading, or financial services sector.
• Bachelor’s degree in Business Administration, Finance, Operations Management, or a related field (MBA preferred).
• At least 5-7 years of experience in operations management, preferably in the Forex, trading, or financial services sector.
• Proven track record of managing multi-country operations in the SEA region is a plus.
• Strong knowledge of Forex and trading platforms.
• Familiarity with SEA regulatory environments and compliance standards.
• Excellent leadership and people management skills.
• Strong analytical and problem-solving capabilities.
• Exceptional communication and stakeholder management skills.

You are strong and experienced hotel ambassador who excel at maximizing the experience and satisfaction of the hotel guests. You will be responsible for taking care of our guests and our team members by coordinating all operations of the hotel. You will ensure that all team members are up to date with the current knowledge of all the hotel products and services including room types, rates, facilities, food and beverage outlets, spa and health club. You will monitor all arrivals, ensuring all guest requests are carried out smoothly and that all reservations are dealt with as efficiently as possible.

As Residences Manager, you will manage the effectiveness of the day-to-day Residences operation for Residences guest satisfaction and occupancy. The priority of your role will be working closely with current Residences Butler, Residences Room Attendant team and all other Department Leaders & team members, to ensure the Residences units are in tip top condition and at the same time to ensure the highest level of service delivery to meet guest satisfaction and exceed their expectations at the Residences.

Secondly, Residences Manager is responsible fully on managing positive relationship with all the Residences owners, to maximize the Residences revenues for each Residences owners.

As Residences Manager, you responsible includes the implementation of all Residences brand standards and best practices, providing training and development opportunities for all Residences team members, and effective management of the department's expenditures and budgets.

About Igloo

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloos innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimise and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent.

As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritise teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.

About the role 

We are seeking an experienced Commercial Manager with a strong focus on Business Development and Partnership Onboarding to join our dynamic team.

Job Responsibilities 

• Identify and engage key potential partners in Malaysia across industries with huge customer bases, i.e. Telco, Travel, e-Commerce and Hospitality, Banking / Payments to generate business leads.
• Develop a comprehensive offering around digital insurance products and solutions, conduct effective pitching to prospective partners, and execute acquisition plans comprehensively and promptly.
• Design and present proposals and quotations to potential partners.
• Act as the first point of contact for potential partners inquiries, relaying them to the relevant department(s).
• Manage account activities under care, and optimize business relationships by providing strategic advice and strong support to drive up partners business activities.
• Work closely with internal stakeholders to ensure smooth, timely, and quality onboarding of new partners and related product launches.
• Work closely with external stakeholders, including partners and insurers to establish and ensure insurance services policies, procedures, and contracting processes are by the company's business standards.

• 5-8 years of experience in sales and business development in General Insurance sector 
• Bachelor's degree in relevant fields such as Business, Management, Planning, Marketing
• Experience in general insurance / insurtech / fintech companies and/or technology, services companies would be advantageous
• Strong problem-solving and excellent communications skills to manage multiple stakeholders, self-motivated and proactive, with a desire to be hands-on and creative to deliver outcomes
• Preferably have experience or exposure to project managing API integrations and understanding its limitations, but not must.
• Fluency in English and Bahasa Melayu is a must (both spoken and written) due to the business needs

With a quality background in Food and Beverage, you will be looking for your final step before reaching your target of General Manager. You will implement the hotel strategy. You will drive and support implementation of all corporate programmes and initiatives. You will effectively lead and manage the day-to-day operational activities.You would ideally enjoy working with others to achieve and exceed key business goals. You would be responsible for managing the performance of the department heads that report to you and provide the necessary support to maximise their effectiveness and efficiency while actively supporting their development and growth. You will be committed to meeting and exceeding all key performance standards and measures. Your ability to balance operational needs, implement strategy and display a passion for business excellence will ensure your success in this role.

You will play an important role to:

• Coordinate, direct and control the work of the sales personnel and ensure the achievement of sales targets and objectives.

• Ensure good knowledge of the market and monitor competitors' activities and provide any marketing data for management's information.

• Communicate with the field sales force on the company policies, product development, sales programs.

• Appraise the performance and assist in the training and development of sales personnel.

• Ensure all relevant market/business information relating to the credit worthiness and/or financial standing of any sales prospects are communicated earliest to all sales personnel and take necessary business protection action immediately.

• Ensure Company stated credit terms are adhered to and be responsible for all collection of debts from customers in a timely manner.

• Ensure leasing arrangements for customers are adhered to strictly and complete all relevant documentation in the shortest possible time.

• Reviews market analyses to determine customer needs, price schedules, and discount rates.

• Monitors and evaluates the activities and products of the competition.

• Maintains good relations with customers, advise them of Company's services and provide product and pricing information.

• Close liaison with technical team on any technical problems and ensure they are attended to immediately.

To be successful in this role, you will need to have:

• Handling corporate account with good presentation skill

• Strong passion in helping customers in their business digitization journey and have established a comprehensive client base through your past & current sales roles.

• Passionate about sales and derive satisfaction in being able to articulate the business benefits of Konica Minolta’s IT offerings and deliver positive outcomes that enhances & improves your client’s business.

• A strong team player and have demonstrated the ability to collaborate effectively with different internal supporting business units such as Support, Engineering, Operations & Marketing.

• Monitor data center operations via a large array of tools to ensure maximum service availability
• Prompt and efficient triage and remediation of alerts and system notifications
• Manage high severity incidents including technical bridge calls, incident documentation, and leadership notifications to ITIL standards
• Partner with Problem Management and Subject Matter Experts on Root Cause Analysis Partner with Change Management to ensure changes adhere to Change Management policies
• Partner with technical teams on change implementations
• Analyze system and service trends in support of Continual Process Improvement
• Develop and document operations center processes and procedures
• Mentor new team members · Stay current on Experian platforms, products, and service offerings

 ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Interpret data, analyze results using statistical techniques and provide ongoing reports.
• Plan, develop, upskilling training sessions to Direct Labor employees.
• Develop criteria to evaluate the effectiveness of training activities.
• Compile and publish training metrics.
• Identify potential quality problems, compliance gaps, and possible process. efficiency improvements to production management.
• Participate in SGA / Kaizen activities.
• Producing dashboards, including graphs, tables, and other visualizations.
• Creating presentation decks using PowerPoint (or similar) and able to present.
• Providing written reports of your findings.
• Producing dashboards, including graphs, tables, and other visualizations.
• Able to operate training system.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Join us on this exciting journey as we expand our operations in Malaysia. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.

About The Role

We are in search of an accomplished Product Manager with a fervor for crafting customer-centric products. Join our dynamic and fast-paced environment, collaborating with cross-functional teams to conceive, create and launch products that align with the company's vision and strategy.

Key Responsibilities:

• Cultivate a profound understanding of the customer experience, identifying product gaps and devising innovative solutions to bolster market share, enhance customer journey and fuel growth.
• Garner support for the product vision internally and externally, cultivating strong relationships with key partners.
• Formulate pricing and positioning strategies for products.
• Translate the product strategy into meticulous requirements and prototypes.
• Prioritize and define product activities, considering their impact on the business and customers.
• Collaborate closely with engineering teams to ensure swift time-to-market and resource optimization.
• Spearhead product launches, coordinating efforts with the public relations team, executives, fellow product management colleagues.
• Assess promotional plans to ensure alignment with the product line strategy and effective message conveyance.
• Champion the product, serving as its evangelist to heighten awareness and comprehension.
• Represent the company by engaging with customers, seeking feedback on company products and services.

• Demonstrated experience in product management or as an associate product manager.
• A proven track record of successfully managing all facets of a product's lifecycle.
• Proficiency in devising product and marketing strategies, with an adeptness in articulating recommendations to executive leadership.
• A solid technical background with hands-on experience or comprehension of software development and web technologies.
• Exceptional problem-solving abilities, coupled with a willingness to dive into tasks.
• Proficiency in collaborating with cross-functional teams within a matrix organizational structure.
• Superb written and verbal communication skills.
• Preferably, an MS/BS degree in Computer Science, Engineering, or a related field.

At Bjak, we offer the opportunity to be part of a fast-growing company at the forefront of innovation in financial services. As the Product Manager, you will play a key role in driving the success of our operations while working in a dynamic, supportive, and collaborative environment.

Joining Bjak offers:

• The chance to make an immediate impact on Bjak’s success in Malaysia.
• A creative and flexible work environment that encourages innovation.
• Competitive compensation, benefits, and opportunities for professional growth.

You will be responsible for the successful execution of all hotel events,leading the service process from beginning till end. You will provide oversight and management from Sales Managers to Service Managers, and through to post-event follow up. Your key duties and responsibilities will be to ensure the highest level of guest satisfaction, and to maximize the returns for the resort. You will be a sales champion for the resort, following up on business referrals and sales leads to increase business, and to ensure guest satisfaction and solicit rebooking.

• In this role, you will manage end-to-end freight operations for shipments originating in Asia to destinations across the US, Europe, China, and Australia. You will work closely with forwarders, carriers, and 3PLs to secure space, optimize container utilization, and resolve capacity or scheduling challenges to ensure seamless logistics.

• The role involves working closely with the Supply Planning, Sourcing, and Quality teams to synchronize delivery schedules and cargo readiness dates with production plans, ensuring alignment with global demand forecasts. You will also prepare for peak shipping seasons by forecasting space requirements and coordinating detailed execution plans.

• You will actively monitor and report key supply chain metrics, identifying and addressing any issues that could impact delivery timelines or service levels. Risk management, including overseeing compliance with import/export regulations, will be critical in this role. In addition, you will evaluate vendor capabilities, develop plans to mitigate risks, and work collaboratively with cross-functional teams to drive process improvements, cost management, and innovation.

• You will build strong relationships with CMs, 3PLs, and carriers to foster continuous improvement and operational excellence. From time to time, you will visit vendors to ensure alignment on expectations, resolve performance issues, and maintain high standards across the supply chain.

• You will collaborate with Contract Manufacturers (CMs) to align freight plans with production schedules, holding them accountable for performance metrics and ensuring the accuracy of shipping documentation, such as invoices and bills of lading. When issues arise, you will act swiftly to resolve discrepancies and maintain operational efficiency.

• Responsible for total cost management of projects delivering positive outcomes for our clients, demonstrating leadership and coaching to Graduate CM, and innovation of service and knowledge.
• Carry out cost management and contract administration duties with reasonable supervision and guidance
• To provide all work outputs in an accurate and timely manner
• Provide Documentation including Tender Document, Tender Report, Pre-contract correspondence, LOA and contract documents. 
• To monitor and verifying VO, Claims, Payment, Final Account and attending project meetings.
• To produce monthly cost reports
• Provide CM role pro-actively and professionally and interfacing with the client and other consultants, at all project stages

The Supply Chain Initiatives Manager plans, directs and reviews all supply and logistics activities to ensure a cost-effective flow of finished goods from suppliers to customers for all categories. This role acts as a partner for R&D, Manufacturing, Marketing and Sales units to ensure on time and in full launch to markets of any product change, and with procurement on supplier optimization projects for relevant supply chain activities, including but not limited to compliance to GTIN, EAN, creation of transport lane, demand and forecast in SAP APO. Supply Chain Initiatives Manager also coordinate and support in phase-in, phase-out (PIPO) activities to drive for minimal write-off for the overall phase-in, phase-out process.

RESPONSIBILITIES / KEY ACTIVITIES:

• Enable the innovation calendar of the category, by delivering supply chain readiness of largest and/or most complex innovation and productivity projects.
• Responsible for leading the supply chain design and on-time delivery for new products and initiatives within a category, including footprint projects, delivering supply chain and logistics KPI’s on target around and after launch.
• Lead Manufacturing sourcing change projects
• Deliver portfolio rationalization for the Professional business unit
• Optimize portfolio by optimizing the product clusterization and aligning & enforcing hurdle rates for product changes.
• Participate to and lead improvement processes on behalf of the global Initiative Management Pillar in the SCOS program: determine key loss areas for SC readiness, develop standards & KPI’s, set-up pillar and deployment of standards
• Coach local SC in local projects delivery with high initiative losses
• Lead KPI improvement by development of standard and roll out. Examples are Phase In Phase out (KPI’s CSL and Obsoletes), CoMan Playbook (KPI’s ATO adherence and CSL), Pallet Aging (KPI Obsoletes)

Sales Manager
Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.
What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability

What you will be doing:

• Ensure accurate and timely reporting on the market and competitor information. ​

• Responsible to ensure accurate and timely reporting in sales activities, sales pipelines and all other assigned reports and tasks.​

• Identify and develop potential clients in specified offline segments and incorporate into the sales pipelines.​

• Promote all the hotel products and services.

• Oversee, develop, and manage detailed integration plans of new acquisitions and investments into the Group for non-solar business.
• Drive continuous improvement across the portfolio of acquired companies and their synergy with the Group's core business activities.
• Work closely with cross-functional teams (finance, operations, HR, IT, legal) to ensure successful and timely integration of acquired companies.
• Monitor integration progress and resolve any issues that arise to ensure smooth transitions.
• Evaluate the performance and strategic fit of acquired companies within the broader organizational goals of the Group, making adjustments as needed.
• Provide insights and recommendations to senior leadership regarding strategic adjustments and areas for further investment or divestment.
• Collaborate with business unit leaders, functional department heads and senior management to ensure alignment and effective execution of integration strategies.
• Track and report on the realization of synergies and benefits post-acquisition, ensuring that they meet or exceed projections.
• Act as the primary point of contact for internal and external stakeholders regarding post-acquisition integration and portfolio management.
• Prepare and present regular updates on post-M&A portfolio performance, including integration progress, financial results, and operational improvement.

• Bachelor's degree in business administration, engineering or other relevant fields.
• Proven experience in a smilar role, preferably in Corporate Strategy, M&A and Business Development.
• minimum 5 years of working experience.
• Customer oriented, independent and good interpersonal skills.
• Proficient in Microsoft Office.
• Ability to work independently and as part of a team in fast paced environment.
• Passionate to learn, able to work systematically, demonstrate accountability.
• Required language(s): Bahasa Malaysia, English.
• Possess own transport.

Job Brief:

We are looking for a skilled IT Product Manager to lead the development, enhancement, and optimization of our technology products and services. As an IT Product Manager, you will be responsible for the product lifecycle, from ideation and strategy to implementation and performance monitoring. You will work closely with cross-functional teams to ensure the product meets business goals.

Job Responsibilities:

• Gather and prioritize product requirements from stakeholders, defining and developing clear product strategy, specifications and user stories for the development team.
• Work closely with cross-functional teams (e.g., engineering, UX/UI design, marketing) to deliver high-quality products that meet user needs and business goals.
• Serve as the main point of contact for product-related queries, updates, and stakeholder communications throughout the product lifecycle.
• Set and monitor product KPIs (e.g., user engagement, performance, adoption rate, etc.) to assess the success and identify areas for improvement.
• Ensure strong product documentation and maintain accurate records of updates, features, and issues.
• Provide training and product insights to internal teams, equipping them with the knowledge to support customers effectively.
• Identify potential risks and create mitigation strategies, ensuring minimal impact on product performance and timelines.
• Resolve product issues in a timely manner and work with IT and support teams to address and escalate incidents when necessary.

Job Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field. 
• 3-5 years of experience in product management, with a focus on IT products or technology solutions.
• Technical Skills:
• Strong understanding of software development processes, IT infrastructure, cloud computing, and cybersecurity.
• Proficiency with product management tools (e.g., JIRA, DevOps) and familiarity with Agile/Scrum methodologies.
• Experience with data analysis and familiarity with tools such as Google Analytics, SQL, or BI software is a plus.
• Proficiency in software development with expertise in Java, Bootstrap, Framework 4.0, jQuery, Visual Basic, HTML, and ASP Classic is a plus.
• Knowledge of application security (encryption, authentication, security assessments) is a plus.
• Soft Skills:
• Excellent communication and interpersonal skills, with the ability to translate technical concepts into user-friendly language.
• Strong problem-solving skills, with a proactive approach to identifying and addressing challenges.
• Ability to work in a fast-paced environment, managing multiple projects and priorities simultaneously.
• Demonstrated interest and passion for the industry.

About ThoughtFull:

ThoughtFull is a Temasek-backed digital mental health company that provides seamless end-to-end mental healthcare for all through insurers and employee benefits. Through our app, ThoughtFullChat (“TFC”), individuals are empowered to proactively engage with their mental wellbeing to better themselves regardless of where their starting point is – from self-driven learning, to our proprietary one-on-one daily bite-sized coaching with mental health professionals on text, video, or in-person – we run the gamut and meet our users where they are most comfortable. After all, healthy employees make for more engaging and productive work environments.

Our vision is to make mental health a priority for everyone, every day. It’s an audacious dream, but with the right people who are courageous enough to Dream Audaciously, Do ThoughtFully, we believe that this dream can be our future reality. If you are committed to doing the best work of your lives to be the change that you want to see in this world, join us!

Job Description of Client Solutions Manager

Thoughtfull is hiring a Client Solutions Manager, this role will play a pivotal role in designing and implementing strategies to enhance client engagement and deepen relationships, ultimately driving new business opportunities. This role involves creating and managing content, curriculum, initiatives, and communities that promote client utilization and brand loyalty. 

What you will do:  

1. Engagement Program Development: 
   a. Design and execute engagement initiatives such as webinars, workshops, booths, and other interactive programs to drive sign-ups and ongoing client utilization. 
   b. Develop scalable processes for the successful delivery of engagement programs. 
2. Partnership Management: 
   a. Identify, secure, and manage partnerships and vendors that enhance client engagement activities and offerings. 
3. Content Creation: 
   a. Develop content such as case studies, social media posts, and other materials based on client engagement to boost brand awareness and educate clients on product features. 
4. Community Building: 
   a. Build and nurture VIP client groups to foster community, encourage social validation, and strengthen client relationships.

About you:  

• Proven experience in designing and executing client engagement programs. 

• Strong project management skills with the ability to scale processes efficiently. 

• Excellent relationship management and partnership-building skills. 

• Creative content creation capabilities for various platforms and audiences. 

• A passion for building communities and fostering client connections. 

This role is essential for driving ThoughtFull’s mission of deepening client relationships and unlocking growth opportunities through innovative engagement strategies. 

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

SUMMARY

We are looking for an entrepreneur minded person, analytical and meticulous Capacity Manager. As a Capacity Manager, you will be working with a team of 2-5 and will be based out of our office in RedQ. You will be expected to be performing this role on a full-time basis. The role reports to the Head of Revenue.

You will fit perfectly if you enjoy managing the business like your own, deep dive into data and process to make sense of things and a bird eye view of the business. Having a strong people skill will also help you to manage your team and the stakeholders around you.

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Identifying the key revenue drivers of our business by sector and available capacity (both by point to point or flythru opportunities);
• Preplan ahead to forecast demand on our available flights;
• Proactively respond to unpredictable situations affecting our ability to carry cargo as planned;
• Perform the planning function in coordination with the CTO operator, to ensure the build-up process will transport all (or more) of the cargo booked on each flight;
• Find clever ways to route cargo through our network and partners’ network (interline arrangements) to the intended destination that includes but not limited to a network algorithm plan to clearly identify available capacity, routing and delivery time
• Work closely with airline’s network team for cost, flight induction (additional capacity, new routes and etc);
• Ensure data accuracy of flights and cargo that is transported with us.

REQUIREMENTS

These are minimum-requirement skills and a ‘must-have’ for the role: 

• Bachelor’s degree in Business, Logistics, Supply Chain, Data Analytics, or a related field.
• Proven experience in capacity planning, revenue management, or logistics, with familiarity in airline operations or cargo logistics being a plus.
• Proficiency in data analysis tools (e.g., Excel, SQL) and experience in route optimization or network algorithm planning.
• Ability to address unpredictable situations and develop efficient routing solutions.
• Strong interpersonal and communication skills to manage teams and collaborate effectively with stakeholders.
• Detail-oriented, and adaptable to a fast-paced, startup-like environment.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!