Key Responsibility & Accountability

1. Co-ordinate distributor teams and their activities at the point of sales in order to achieve sales targets.
2. Search for incremental opportunities to increase company sales in terms of new incremental distribution, shelf space and 2nd placement activities.
3. Conduct market intelligence in the given outlets (collect sales data, JDE and competitor activities etc).

Distribution and range:

• Ensure portfolio distribution in given stores according to the Master Stock List
• Co-ordinate new product launches with the distributor teams and ensure target distribution is achieved

Shelf management:

• Monitor and ensure compliance with planograms guidelines issued by the central office, detecting and managing opportunities

2nd placements:

• Monitor and ensure 2nd placements are executed according to plan
• Ensure correct implementation of products on the 2nd displays based on planograms and guidelines established

Pricing and promotions:

Ensure compliance with centrally agreed pricing and promotional plan

Job Brief :

Effectively assist Assistant Director of Sales & Sales Managers in general administration and executing sales coordination of all enquiries in a most professional and effective manner.

Job Responsibilities:

1. Ensure overall effective office administration, maintain cleanliness at all times, to upkeep the display areas and display items.
2. Ensure all enquiries and correspondences are replied within the stipulated time. Effective follow-ups are to be conducted for such enquiries.
3. Ensure sufficient stock level of stationeries; give away items, collateral and brochures.
4. Ensure all office equipment are in working condition e.g. computers, photocopy machine or printer.
5. To effectively utilize the standard forms and letters to ensure that such forms and letters are presented in a most professional manner.
6. To assist Director of Sales & Marketing and Sales Managers in answering telephone inquiries, preparing contract letters or proposal letters for all market segments and handles general administration.
7. To maintain an effective account and account management through PMS and to be fully competent with operating PMS.
8. To ensure that all client data input in the PMS is accurate and updated. 
9. Prepare corporate rate letters on newly signed up accounts and to update profile into PMS efficiently.
10. To ensure that corporate rate letters, correspondence and other important documentation are prepared in a meticulous detail and presented in the most professional manner.
11. To issue group resume and banquet event order (actual or draft) upon receive confirmation & reconfirmation of events from organiser. 
12. Banquet event order is to issue at the stipulated time and ensure it shall be issuing 3 working days before event date except last minute event shall be issue within the day or less than 24 hours before event date. 
13. To update event list with updated with require details at all time. The data & details on the event list shall be correct at all times and readily to be exact when it is needed. 
14. To ensure that group resume, site inspection, VIP list and other important information are distributed to support department in a timely manner.
15. Ensure proper filing at the end of each day and mailing out letters.
16. Perform any other duties assigned by the Director of Sales & Marketing and Sales Manager from time to time.

Job Requirements:

• Microsoft Office
• Fluent in written and oral English and Bahasa.
• Knowledge of Mandarin or dialect will be an added advantage.
• Self motivated
• Team player
• Result driven, energetic, and focused
• Flexible schedule, integrity and organized

Responsibilities:

• Manage and maintain all infrastructure including but not limited to servers, network system, storage and cloud platform.
• Monitor infrastructure performance and proactively troubleshoot issues to ensure continuous availability and minimum interruption or downtime.
• Design, architect, develop and implement necessary actions or area of improvement of new infrastructure solution to further improve the capability, performance, reliability, resiliency & integrity which compliance with industry standard and best practices
• Implement routine maintenance tasks to perform systems administration, patch management and systems backup
• Collaborate with internal team and external vendors for technical troubleshooting support, preventive maintenance, planning, implementation and resolution in network, hardware and software issues or faults.
• Participate in sourcing, evaluating, recommending and negotiating with solution providers and consultants on technical specifications, supports and services to establish good partnership and optimum service level to ensure user and company interests are protected
• Maintain, develop and follow proper system procedures, guidelines, reports and technical documentations to achieve systematic and consistent operations
• Perform any other tasks as assigned by the management

Technical Skills:

• Experience and knowledge in PC, server, network, communication systems and systems inter connectivity
• Problem solving and troubleshooting
• Risk and issue management
• Analytical, conceptual and strategic thinking
• Project management and implementation

Requirements:

• Candidate must possess at least a Diploma/Degree in Computer Science/Software Engineering/Information Technology or equivalent
• Proven experience in IT infrastructure management with good knowledge of Business IT Systems including application servers, email and web servers, windows operating systems and applications
• Familiar with SaaS / cloud technologies (AWS or Azure), Windows Server 2019/2022, Windows 10/11, Microsoft 365 services, Active Directory, DNS, Firewall, etc.
• Able to write scripting to automated processes using Microsoft Power Automate or other relevant automation and scripting tools will be a good to have skill
• Knowledge of ITIL and other IT service management frameworks
• Hands-on experience in troubleshooting, maintain and support on technical issues is highly desirable (network, server, computer and peripheral)
• Experience with IFCA.net system would be an added advantage
• Highly adaptive, initiative, able to multi-task and flexible in progressive workloads
• Good command in spoken and written English and Malay
• Possess own transport and willing to travel to support when required

About The Role:
The Logistics Specialist ensures control and execution of the local Warehouse and Distribution activities. The Logistics Specialist is responsible / accountable to:

• Execution of effective local logistic services;
• Identifying opportunities in the end to end supply chain to reduce waste, minimize cost and work towards a more customer-driven supply chain.

Goals and Key Accountabilities:

The Logistics Specialist ensures the operational execution of local logistics services (transport and warehouses). He is responsible to guarantee on time deliveries at the best cost.

Responsibilities and Key Activities:

1. Deliver Stock Accuracy level combined with stock target and costs
2. Weekly transportation planning and Transport arrangement (Inbound and Outbound for Shipment from/to factories, warehouses, customers)
3. Stock Transfer and Delivery Orders creation (between JDE plants)
4. Support Customer Service with claim management (main contact for LSP/Transportation companies)
5. Post Goods Receipt, Post Goods Issue and Scrapping execution in  in SAP
6. Stock Management (movements, status change, ageing, damage handling etc)
7. Monitor stock in transit
8. Inventory Count execution (physically and systematically), route cause analysis of results
9. Shipping and Picking documents preparation (if applicable)
10. Pallet Management
11. Packaging Materials Stock Management and Replenishment
12. Weekly KPI Reporting (for example: On Time In Full; Stock Accuracy; Stock Levels; Financial Accruals; other applicable KPIs and Reports)
13. Further involvement into Local and Global initiatives to define and execute on improvements on service, stock and cost savings.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.​

​

Key Responsibilities​

• Provide great customer experience.​

• Fold, hang, display, and merchandise garments to maximize selling opportunities.​

• Actively process, stock and replenish garments on the sales floor and in the stock room.​

• Open, unpack, and label merchandise with security tags.​

• Support customer purchases and returns in the register.​

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

WHAT WILL YOU DO?

• You will build long term direct relationship with clients, will work closely with them to uncover new sales opportunities within your assigned client accounts. You are responsible in managing all aspects of sales from Prospecting, Qualifying, Proposing, Closing & Collection.

WHO YOU ARE?

• You have 2 - 4 / >5 years’ direct sales experience in the IT industry; experience in Mid-sized to Enterprise level accounts would be an added advantage.
• You have a strong passion in helping customers in their business digitization journey and have established a comprehensive client base through your past & current sales roles.
• You are passionate about sales and derive satisfaction in being able to articulate the business benefits of Konica Minolta’s IT offerings and deliver positive outcome that enhances & improves your client’s business.
• You have a solid understanding on how to effectively position & market IT solutions such as Managed IT Outsourcing & Resource Services, Next Generation Network Security solution, Business Process, Managed Content & Managed Print Services.
• You’re experienced in owning the full sales cycle - prospecting, customer solution presentation, negotiating and closing the sale with a proven track record of execution.
• You possess strong understanding of business & market / vertical trends that will enable you to drive a consultative engagement approach with your clients.
• You’re a strong team player and have demonstrated the ability to collaborate effectively with different internal supporting business units such as Support, Engineering, Operations & Marketing.
• Sales hunter role
• Essential skills are Prospecting, Lead Generation, Presentation, C-suite engagement, Cold-calling

WHY KONICA MINOLTA ? 

• At Konica Minolta, we believe everyone is unique and each brings with them their individual talents in our mission to deliver positive business outcome to our clients.
• We believe in new value creation through constant innovation which is the essence of what drives us to success. We continuously strive to develop new ideas & better ways of delivering value to our clients in the present, future & beyond.
• Building on Konica Minolta’s strong digital imaging foundation, we’re now embarking on an exciting transformation journey where we deliver solutions beyond the printing arena by providing innovative IT centric solutions to our clients.

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss further! 

Job Description:

• Property Sales: Sell company's residential and commercial properties and achieve sales targets.
• Client Acquisition and Relationship Management: Develop new clients and maintain relationships with existing clients.
• Property Presentation and Consultation: Conduct property viewings, answer client questions, and guide them through the purchasing process.
• Market Research: Stay informed about market trends and competition, identify sales opportunities.
• Contract Handling: Assist clients with signing sales contracts and ensure smooth transactions.
• Sales Reporting: Regularly report sales progress and client feedback to management.
• Customer Service: Provide post-sale support and address client concerns.

Job Requirement:

• Education: SPM, Diploma or higher in Real Estate or related fields preferred.
• Experience: At least 1 year of sales experience, real estate experience is a plus.
• Communication Skills: Good verbal communication skills, able to build relationships with clients. Fluent in Mandarin, Bahasa Malaysia and English.
• Sales Skills: Strong negotiation and closing skills to meet sales targets.
• Market Knowledge: Basic understanding of the real estate market and relevant regulations.
• Customer Service: Focus on customer needs and providing excellent service.
• Computer Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM systems, Canva and CapCut.
• Self-Motivated: Able to work independently and manage time effectively.
• Team Player: Good team collaboration skills and able to work with other departments.
• Willing to work during weekend and public holidays.
• Based at Batu Pahat, Johor Sales Gallery.
• Required to attend meetings and training sessions at the headquarters.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.

Part Time Sales Advisor(Aeon Shah Alam)

Job Description

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store's sales and profit. As a Sales Advisor, you'll always put customers first, offer assistance, and share your product and fashion knowledge. You'll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience
• Fold,hang,display, and merchandise garments to maximise selling opportunites
• Actively process, stock, and replenish garments on the sales floor and in the stock room.
• Support customer purchases and returns in the register

NEXTDC is hiring a Digital Marketing Specialist skilled in creative design, presentation creation, and web design, with expertise in HubSpot, Google Analytics, and Google Ads. This role focuses on strategic marketing, advanced design, and UX to strengthen brand presence and optimise digital campaigns. Responsibilities include leading the creation of impactful designs, user-focused experiences, and professional presentations, while working with teams and agencies to deliver effective and visually appealing results across digital and print channels. 

While primarily based in Kuala Lumpur, this role supports Australian-centric operations and will play a key part in the marketing team.  

This role will report to the Head of Digital. 

What will you do: 

Creative Design 

• Design visually engaging materials for digital ads, email templates, social media, and print using Adobe Creative Cloud (Photoshop, Illustrator, InDesign, After Effects) and Canva. 
• Develop creative promotional and animated graphics for social media and websites, including illustrations and web assets. 
• Create marketing materials such as mailers, ads, flyers, social media posts, signage, and handouts aligned with brand guidelines. 
• Stay updated on industry trends, design best practices, and emerging AI tools to enhance creative outputs. 
• Maintain a strong portfolio showcasing expertise in typography, colour theory, and layout design. 

UI/UX Development 

• Use UI/UX tools like Figma, Sketch, or similar platforms to develop interactive designs. 
• Create user flows, personas, and wireframes tailored to client needs and behaviours for a seamless user experience. 
• Conduct user research and usability testing to refine prototypes, resolve usability issues, and enhance design effectiveness. 
• Apply the latest UX/UI principles and human-centred design methodologies to improve product experiences. 
• Perform ongoing usability assessments and iterative enhancements to optimise designs. 

Presentation Creation 

• Design professional and visually engaging PowerPoint presentations for internal and external audiences. 
• Translate complex ideas into compelling visuals using storytelling techniques and data visualisation. 

Web-page Design 

• Collaborate with web developers to design and optimise campaign landing pages using HubSpot CMS or similar tools. 
• Create responsive layouts focused on UX, SEO, and conversions. 
• Implement A/B testing strategies to enhance page performance. 

Collaboration and Execution 

• Collaborate with the marketing team in Australia, internal stakeholders, and external agencies to ensure designs meet business and user requirements. 
• Align UX strategies with marketing objectives to deliver intuitive experiences across all touchpoints. 

Data-Driven Marketing and Analysis 

• Analyse marketing data using tools like HubSpot, Google Analytics, and usability testing to guide design and campaign decisions. 
• Create reports and dashboards to measure content performance and identify areas for improvement. 

Are you ready to shape how investors view and engage with a dynamic company? As an Investor Relations Specialist, you’ll be at the heart of fostering strong connections with our investor community and analysts, driving insightful communication and building trust. This role offers an exciting opportunity to work closely with leadership, crafting impactful investor relations programs that support our strategic objectives and showcase the company’s value. You’ll also contribute to high-profile projects in a fast-paced, innovative environment where problem-solving and adaptability are key.

Key Responsibilities:

• Cultivate and manage relationships with the Group’s investors and analysts to maintain ongoing communication and trust.
• Develop and implement investor relations programs that align with the Group’s overall strategy and vision.
• Communicate the company’s strategic plans clearly and effectively to enhance investor appreciation and understanding.
• Oversee the production and distribution of key investor-related materials, including quarterly briefings, AGM reports, and annual reports.
• Track shareholdings, share price movements, and provide monthly updates to the Board and Management.
• Monitor market consensus, rating recommendations, and target prices to keep stakeholders informed.
• Conduct market research and benchmarking to keep track of industry performance trends.
• Collaborate with the marketing team to ensure the Group’s investor relations webpage, social media channels, and digital marketing initiatives are updated and engaging.
• Support various ad-hoc projects, bringing creativity and agility to the dynamic needs of the business.

• Bachelor’s degree or professional qualification in Finance, Business, Economics, or a related field.
• Minimum of 2 years of experience in investor relations or a related role.
• Experience drafting financial documents for investors, gained through working for a listed company, sell-side team, or financial PR firm.
• Ability to work effectively under pressure and manage multiple tasks in a fast-paced environment.
• Strong written and verbal communication skills, with a knack for explaining complex financial information clearly.
• Keen interest in corporate developments, financial markets, and economic news.
• Deep understanding of handling price-sensitive information and regulatory compliance.

People & Content Marketing

• Spearhead and expand Synagie’s Social Media Management projects
• Plan and execute all people and content marketing projects in the region, including Social Media Management, Content Creation, KOL engagement and Livestreaming.
• Have a firm pulse on the social media and KOL content creator landscape and trends
• Produce high-quality content by collaborating with influencers, designers and writers (paid and organic content)
• Oversee live stream production and coordination on marketplaces, social platforms or equivalent with the production team, partners, clients and hosts.
• Experience in TikTok Shop & TikTok Content Creation will be advantages.

Client Management

• Collaborate with internal and external stakeholders to ensure the successful implementation of content marketing strategies & projects
• Build long-term relationships with clients to develop a trusted advisor relationship.
• Manages client expectations and delivery across all projects
• Track and measure the delivery and campaign performance for actionable post-mortem reports, providing meaningful insights and identifying future revenue opportunities.

Administrative

• Manage and ensure billings and payment accuracy, especially with content creators for project completion.
• Documentation and archival of content and digital visuals in the asset library.

Requirements

• At least 1 year experience in social media and content marketing
• Able to speak and write well in English.
• Proven ability to negotiate, influence and collaborate with internal and external stakeholders
• Strong digital and social media understanding and content creation acumen.
• Proven experience in developing and driving Digital initiatives from inception to execution.
• Excellent written and verbal communication skills, Ms Office suite (knowledge of using Klear is a plus).
• Ability to work independently with minimal direction, seeking coaching and guidance as needed.

Synagie maintains a gender-balanced, diverse workforce, currently employing 450 professionals across the region, and commits to fair, inclusive, and progressive workspaces.

People & Content Marketing

·Spearhead and expand Synagie’s Social Media Management projects

·Plan and execute all people and content marketing projects in the region, including Social Media Management, Content Creation, KOL engagement and Livestreaming.

·Have a firm pulse on the social media and KOL content creator landscape and trends

·Produce high-quality content by collaborating with influencers, designers and writers (paid and organic content)

·Oversee live stream production and coordination on marketplaces, social platforms or equivalent with the production team, partners, clients and hosts.

·Experience in TikTok Shop & TikTok Content Creation will be advantages.

Client Management

·Collaborate with internal and external stakeholders to ensure the successful implementation of content marketing strategies & projects

·Build long-term relationships with clients to develop a trusted advisor relationship.·Manages client expectations and delivery across all projects

·Track and measure the delivery and campaign performance for actionable post-mortem reports, providing meaningful insights and identifying future revenue opportunities.

Administrative

·Manage and ensure billings and payment accuracy, especially with content creators for project completion.

·Documentation and archival of content and digital visuals in the asset library.

·At least 1 year experience in social media and content marketing

·Able to speak and write well in English.

·Proven ability to negotiate, influence and collaborate with internal and external stakeholders

·Strong digital and social media understanding and content creation acumen.

·Proven experience in developing and driving Digital initiatives from inception to execution.

·Excellent written and verbal communication skills, Ms Office suite (knowledge of using Klear is a plus).

·Ability to work independently with minimal direction, seeking coaching and guidance as needed.

Role purpose
• Drive the Syngenta Professional Solutions, Professional Pest Management (PPM) business (details as per below) in Malaysia
• Formulate & implement strategies and manage projects to achieve growth objectives with alignment to regional aspirations & strategies
• Review development strategy to optimise product portfolio, prepare launch plans, ensure effective post launch activities to maximize growth, evaluate new opportunities, review channel/KAM strategy to maximize effectiveness
• Explore and accelerate growth opportunities in PPM across Malaysia.
• Prepare and communicate technical-commercial information to ensure efficient knowledge
transfer to internal and external stakeholders
• Manage and update sales forecast regularly for Malaysia
• Achieve agreed sales and tech-related targets with sales delivery and profitability for PPM.
• Manage NPI (New Products) based on country needs
• Provide technical support for marketing and commercial.

Accountabilities
Business Development
• Formulate growth and market development strategies.
• To ensure growth project deliverables are achieved on schedule
• Ensure that the right products are developed and registered to support profitable business growth
• Review and revamp (if necessary) distribution networks
• Ensure there is adequate ‘pull strategy’ via demand creation activities such as technical advisory services, technical information, etc
• Ensure field demonstrations communicate advantages and value propositions for PPM solutions
• Identify new market opportunities for all business pillars in Malaysia (including new ai’s, formulations and/or use of application technology)
• Ensure the product supply, product trial and product registration are on track from time to time
• Pro-actively look for innovative growth opportunities

Communication Liaison
• Liaise with and proactively influence key stakeholders (internal & external) with relevant technical & commercial information
• Build strong relationships with key growers, stakeholders and channel partners to facilitate the positioning of Syngenta products as the products of choice based on a strong technical position & confidence in use
• Liaise with MY and/or APAC business teams to ensure timely execution of action plans, knowledge transfer and sharing of best practices
• Identify knowledge gaps and develop relevant technical and commercial training to support channel

As a growing electronics company, we are in search of a candidate who can demonstrate their expertise in establishing a solid foundation for our service team, particularly in the areas of product refurbishment and cannibalization. This role also involves serving as the go-to technical resource for our customer service team, aiding them in delivering top-notch troubleshooting solutions for our customers to ensure a seamless and speedy resolution.

This individual will serve as the cornerstone of technical hands-on knowledge for PRISM+ products. They will be responsible for offering technical assistance, guidance, and support to both individual consumers and businesses encountering issues with our technical, hardware, and software systems. The selected candidate will play a pivotal role within PRISM+ Malaysia and will report directly to the Technical Support Lead.

Responsibilities of Technical Support Specialist but are not limited to:

• Hands-on troubleshooting, restoration and repair of PRISM+ products range with tools in the RMA office.
• Be on-site to conduct diagnosis on PRISM+ product issues and provide technical resolutions for customers in a professional manner as and when required.
• Supporting other departments and partners on product technical issues/guidelines – by proper process of problem identification, investigation and/or troubleshooting to provide the required solution(s).
• Maintaining records of repairs and fixes in the system per Company’s requirement.
• Participating in audit stock count in the warehouse, product certification, retrofit and parts identification activities.
• Coaching and mentoring new hires in terms of product knowledge and technical support skills.
• Setting up, maintaining and resolving issues of general IT asset/equipment and peripheral devices in Company offices and retail outlets.
• Assisting delivery team in the office during products delivery and pick up.
• Keeping workstation and tools in orderly manner.
• Participating in ad hoc projects or tasks as required by the Company.

• Diploma in Electronics/Computer Engineering, or any relevant course of studies.
• MUST have at least 3 years’ experience of on-site or in office hands on service/repair of electronic products or appliances role in fields relevant to this position.
• No sustained past or current bodily injuries that would prevent from daily lifting or relocating certain standard consumer appliances within the office or on-site workspace.
• Strong understanding of technical and product global specification standards in PRISM+ product range.
• Able to keep up with the fast pace and sustain productivity goals with minimal supervision.
• Team player attitude and passionate to achieve department and Company goals.
• Hands-on installation and repair experience of broader range of appliances is an added advantage.
• Possess own transport and valid driving license. (for on-site tasks)

1. Annual outpatient benefit (Includes dental and optical benefits)
2. Birthday leave
3. Performance bonus
4. Annual increment

As a Sales Advisor at Monki you ensure a great shopping experience for our customers. You work together with your colleagues to optimize the selling, implement selling activities, secure product flow and our Monki Way of Selling. You take ownership and responsibility in your daily work. You are a role model for our brand by living our values.

Key responsibilities:

• Provide excellent customer service
• Secure Weekday´s/Monki´s store operation best practice and making sure that the store always is replenished and clean
• Keep yourself up to date with weekly info and sales activities and take responsibility in planning your workday
• Work efficient and set the right priorities
• Be a great team player and take ownership in creating a good work environment

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.​

​Key Responsibilities​

• Provide great customer experience.​
• Fold, hang, display, and merchandise garments to maximize selling opportunities.​
• Actively process, stock and replenish garments on the sales floor and in the stock room.​
• Open, unpack, and label merchandise with security tags.​
• Support customer purchases and returns in the register.​

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.​

Key Responsibilities​

• Provide great customer experience.​
• Fold, hang, display, and merchandise garments to maximize selling opportunities.​
• Actively process, stock and replenish garments on the sales floor and in the stock room.​
• Open, unpack, and label merchandise with security tags.​
• Support customer purchases and returns in the register.​

As a Product Portfolio Specialist at NEXTDC, you are essential for supporting the Product team in developing and managing the product portfolio. This role connects customers, suppliers, and internal teams to ensure products are competitive and innovative. 

Key responsibilities include: 

• Market Intelligence: Analysing market data to guide product strategy. 
• Stakeholder Engagement: Facilitating communication among stakeholders for product improvements. 
• Product Lifecycle Management: Supporting all phases from ideation to launch and ongoing optimisation, including managing documentation. 
• Data-Driven Analysis: Conducting performance and market trend analysis to inform product strategies and create business cases. 
• Cross-Functional Collaboration: Working with various departments to ensure smooth product development and management. 

In this role, you will be: 

• Conducting market research, competitor analysis, and demand forecasting for products. 
• Engage with suppliers and stakeholders to drive product improvements. 
• Create and implement product release plans with cross-functional teams. 
• Analyse product performance and prepare regular reports for management. 
• Develop and maintain product roadmaps, pricing strategies, and positioning. 
• Coordinate product training sessions for internal teams. 
• Create and manage comprehensive product documentation. 
• Collaborate with various departments to support strategic decision-making and ensure compliance with policies. 

In this role you will:

• Secure functionality of the logistics automation systems on a day-to-day basis. Responsible for the mechanical/electrical performance and troubleshooting of the automated equipment’s in the unit.
• Coordinate work of suppliers and supervise the assigned maintenance activities, repair, shut downs etc.
• Provides support during the introduction of new equipment and modifications of existing ones from the development of specifications, cooperations with suppliers and final installation.
• Acting as a key escalation point and being the focal point for automation related topics.
• Coordinate maintenance activities, planned repairs,  reactive repairs, and recovery process of the automated equipment.
• Develop and ensure the local operations team is trained with user basic knowledge.
• Diagnose mechanical and/or electrical potential problems and propose corrective actions.
• Creates reports relevant to activity as agreed in the unit.
• Drive and lead improvement projects.
• Responsible for spare part management and stock.
• Contributes at projects and initiatives connected to improving the unit operational performance.

About the job

We want to fill this position with a strong contributor to the Human Resources function, securing HR subject matter expertise in payroll and compensation; someone who shares our vision of “creating a better everyday life for the many people”.

Your assignment

• You will report to the Payroll & HR Admin Manager – Malaysia.
• You are responsible for the centralised payroll and salary administration of all co-workers and manage the year-end income tax activity for all co-workers:
• You are to ensure the accuracy of the payroll related calculations, tax related matter; year-end income tax activity, tax clearance for all foreigners.
• You are to ensure that the payroll practices comply with national legislation and with timely submission of statutory related documents.
• You participate in payroll audit and support the rewards team in external compensation and benefits-related surveys for market benchmarking.
• You will be involved in HR Admin activities, from data management, recruitment, on boarding, benefits administration to off boarding, external HRDF and Social Security Claims and work-pass related matter which includes mobility support for our co-workers in Service Office.
• You will participate in continuous improvement projects related to payroll and HR & Office Admin matter.

• Your working base is the shop floor where you lead by example every day, supporting, challenging and coaching co-workers.
• Together with your team, you focus on putting the customer first in everything you do within the store shop. Every customer must have a shopping experience that exceeds his or her expectations.
• You ensure the shop is in excellent shape as new and fully and efficiently stocked with the four merchandising basics in place at all times and that the IKEA product range is presented in ways that inspire and satisfy customers;
• You ensure your team has all the correct knowledge about the product range in your department and the IKEA services so that they can share this with IKEA customers to improve their overall shopping experience;
• You and your team actively sales steer to your department’s top-selling products, prioritised products and IKEA service products in order to maximise sales and long-term profitability.
• You act quickly on commercial opportunities and keep an eye on the competition;
• You actively promote the IKEA social and environmental commitment and work with your team to understand how, together, you can contribute to sustainability.
• You take full responsibility for ensuring your shop is in excellent shape as new and fully stocked, and with the four merchandising basics in place at all times (priced, clean, well assembled and available).
• Together with your shopkeeper, you take responsibility for your department goals and ensure your action plan is in place and communicated clearly to them. You follow up and take action accordingly by using proven solutions and good examples. You define your individual contribution and goals for delivering the department plan.
• You are passionate about the IKEA products in your shop. You create a high level of knowledge about the products’ features and benefits, and share this with customers and your team.

• Actively approach customers who you see require additional help. Identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
• Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
• Understand the store and department action plans. Responsibility for your department goals and know how you contribute.
• Lead/support the implementation of planned commercial activities involving your department throughout the store.
• Ensure your maximise sales whilst maintaining profitability by knowing and actively steering towards the top-selling and prioritised products (e.g. overstock/over tag).
• Demonstrate the ability to analyse and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.
• Be familiar with the IKEA social and environmental commitments and know how you can contribute to sustainability.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. We are seeking a Customer Service Representative to join our passionate team and help us maintain our commitment to excellence.

Position Overview:

As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently

Responsibilities

• Own customer communications (chat and calls mainly) from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance to customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• This role is open only to locals.
• Fully Work from Office - Office Location: 1 Tech Park, Bandar Utama
• 4 Shift timings: 12am - 9am, 7am - 4pm, 12pm - 9pm, 3pm - 12am (weekdays and weekend)
• Possess own transportation is encouraged
• Working device (laptop) is provided
• Open to fresh graduates
• Required language(s): English, Bahasa Malaysia
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• A positive attitude and a commitment to delivering outstanding service
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.

• International work environment and flat organization
• Team culture - highly practical and results oriented.
• Free training and development, constantly improve yourself.
• Fast moving, challenging and unique business problems.
• Competitive salary.
• Casual work attire