Reporting to Head of Sales Excellence of Region AA, you will play an important role of providing the analysis on how we can make our distribution in the market becomes more effective and efficient. You will need to come up with a model and framework on how we want to expand our distribution in the region that can support our long-term growth target.

The distribution framework must support our country sales organizations across Asia, Middle East and Africa in engaging with our customers, which based on strategic partnerships, supported by data you developed our performance-based distribution partnerships.

The responsibility of this role will be as below :

• Analyse sales data in the region Asia, Middle East and Africa on channel mix and provide recommendations to optimize our go to market approach for the region.
• Develop overall go to market approach for the region based on the analysis above.
• Define leading measures and KPIs to the approach and framework.
• Monitor the progress of the approach and make necessary actions to make sure the approach is working.
• Work closely with cross function team, include commercial team (sales and marketing) in both the region and countries, legal and compliance team.

We are looking for a Field Sales Specialist to be based in Sarawak, Malaysia who is able to convince the best restaurants in Malaysia to join foodpanda. This role will be reporting to the Lead, Field Sales, in the Commercial department. 
 

Responsibilities

• Field Sales Specialist at foodpanda are responsible for driving B2B sales, seek and secure a new partnership with vendors.
• Passionate and should have a keen interest in the food and beverage industry with a desire to sign up the best local and international vendors.
• Be the local market expert: You know the best restaurant & shops in Malaysia and always able to provide recommendations.
• Gather both restaurant and shops feedback, monitor competitor activity and provide recommendations for improvements to management.
• Be the brand ambassador: Conduct cold calls and walk-ins, schedule in person meetings and sell foodpanda service to potential vendors which include tiptop shops and restaurants in Malaysia.
• Exceed sales targets & performance-based goals while working independently.
• At the same time, ventured to become part of our international network and high skilled team.
• You have the chance to gain an inside perspective of our fast-growing business by being responsible for the business from day one.
• Manage a portfolio of vendors which includes restaurant & shops accounts and exceed goals for account retention, development, and maintenance.

Scope of Position

The focus of Sales Operations is to optimize the effectiveness of the district sales team by providing support to the District Sales Team and Manager. The Sales Operations candidate must have a desire to become an expert in sales fundamentals and process, and the drivers of results for their Sales team.

Using strong communication skills and deadline management, sales operations will effectively collaborate with a variety of people and job functions, accomplishing tasks of moderate to high complexity and scope, and have the ability to perform in a challenging and fast-paced environment. This role provides growth opportunity, recognition and reward for the achievement of business results. Position gains great insight to moving into a field Sales position if desired.

Reports to District Sales Manager

Key Deliverables

These are the minimum results expected from Sales Operations:

1. Manage monthly delivery of key reports to the District Sales Manager.
2. Manage weekly sales meetings, as directed by the District Sales Manager.
3. Organize sales events to drive existing and new customer engagement.
4. Ensure updated marketing materials are accessible to Sales team and create customer-focused PowerPoint presentations from various marketing material. Work with CHQ-Marketing team for customized content when needed.
5. Manage company visitors and arrange meeting schedules with sales team.
6. Deliver qualified sales leads to the team.
7. Deliver and coordinate bid response information requested by the local Sales team or the Expeditors network.
8. Provide rates and pricing support.
9. Attend training & development sessions to understand the requirements of Sales.
10. Organize training sessions related to Sales for your branch, as directed by the District Sales Manager.
11. Update CRM and ensure data integrity measurements are met for the branch.
12. Take on additional assignments, as required, in support of company needs.

• Highly organized and efficient professional with administrative, operational and customer services.
• Understand and assist to coordinate the entire sales processes for project based business (from pre-qualification till successful handover of the project to end customer).
• Actively involved in the operational aspect of sales processes including but not limited to coordinating pre-shipment, shipment matters, billing cycles and documentations with vendors and manufacturing plants.
• Primary responsibility is ensuring organizational effectiveness in operation and providing support to organization's admin, sales and after sales functions to achieve organization’s strategies, policies and targets.
• Understand and apply the basic fundamentals of business administration in project based business.
• Coordinate and interact with a multi-cultural/disciplinary environment that requires communications across ASEAN countries
• Understand the fundamentals of market research in relation to its application to business product of the department
• Assist with other ad-hoc administrative tasks.

The Flexi Group is a set of flexible workspace brands across Asia Pacific and Australia, like The Hive, Common Ground, and The Cluster. We’re about building a vibrant community, creating connections, and making ideas real. Join us if you want to shape people's workplace experience and thrive in a collaborative environment.

As a Sales Administrator, you’ll report to the Sales Manager and Head of Sales, driving sales goals. You'll need to think quickly, assess connections, and build relationships effectively for Common Ground, The Hive and The Cluster. You'll represent our brand, understand operations, attend events, and find leads. Your goal: match potential members with the perfect location for their needs. If you're ambitious, sales-focused, and social with a proactive spirit, join us and grow in a fast-expanding co-working space.

• Assist the team to drive all sales related activities across the Country
• Consistently work towards ensuring all spaces have a 100% occupancy rate
• Receive and review all enquiries for your locations and respond to (by the location teams or yourself) within 30 minutes (within operating hours).
• Manage the entire sales administration process and maintain accurate and up-to-date sales records, including client information, sales activities, and pipeline management.
• Assist the sales team in managing leads and bookings, prospecting, and closing deals to meet or exceed monthly sales targets and contribute to the overall revenue goals of the organization.
• Handle incoming inquiries through various channel - WhatsApp, emails and the website and follow up on sales leads and inquiries, ensuring timely responses and effective communication.
• Gather information from the sales team to update weekly and monthly members count and master log is kept up to date.
• Coordinate with the operations team to ensure smooth onboarding of new clients, including setting up workspaces, access cards, and other necessary arrangements.
• Collaborate with the marketing team to develop sales collateral, presentations, and marketing materials.
• Prepare and send sales proposals, contracts, and other relevant documentation.
• Assist with administrative support for both members and the sales team in.
• Assist to ensure all upcoming terminations are followed up with a renewal proposal.
• Conduct tours for leads and private offices over a certain set and agreed number of people.
• Support operations team where needed with the aim to provide our members excellent service.
• Assist to compile data requested from your management team, whcih they can analyse to support business decisions in your market.
• Check prices and contracts are up to date on all platforms.
• Be forward thinking and plan for any challenges that may be faced.

• 2+ years experience in a sales or business development capacity
• Experience from co-working spaces, start-ups or a sales role with a strong network and relationship with property agencies or vendors would be an advantage
• Comfortable and confident with cold-calling, attending networking events and coming up with creative approaches to generate leads
• Willingness to learn, proactive, presentable and able to handle pressure
• Fluent in English, any additional language would be a plus
• Passionate about sales, business development and partnerships
• Target driven and a natural sales person

• Competitive salary reflective of your growth
• Variety of discounts across our growing industry partners
• A comprehensive training academy to support your growth and longevity with us
• Education allowance to support external training
• A fun, dynamic working environment, working with a diverse, world-class team
• Regular team and community events based on our four event pillars; Business, Community-building, Entertainment and Wellness
• An extra day of leave to celebrate your birthday
• An annual dedicated day to volunteer at a charity of your choice
• Two days Flexcation a year, used to extend your time away by working in any of The Flexi Group locations

Key Responsibility & Accountability

1. Co-ordinate distributor teams and their activities at the point of sales in order to achieve sales targets.
2. Search for incremental opportunities to increase company sales in terms of new incremental distribution, shelf space and 2nd placement activities.
3. Conduct market intelligence in the given outlets (collect sales data, JDE and competitor activities etc).

Distribution and range:

• Ensure portfolio distribution in given stores according to the Master Stock List
• Co-ordinate new product launches with the distributor teams and ensure target distribution is achieved

Shelf management:

• Monitor and ensure compliance with planograms guidelines issued by the central office, detecting and managing opportunities

2nd placements:

• Monitor and ensure 2nd placements are executed according to plan
• Ensure correct implementation of products on the 2nd displays based on planograms and guidelines established

Pricing and promotions:

Ensure compliance with centrally agreed pricing and promotional plan

Key Responsibility & Accountability

1. Co-ordinate distributor teams and their activities at the point of sales in order to achieve sales targets.
2. Search for incremental opportunities to increase company sales in terms of new incremental distribution, shelf space and 2nd placement activities.
3. Conduct market intelligence in the given outlets (collect sales data, JDE and competitor activities etc).

Distribution and range:

• Ensure portfolio distribution in given stores according to the Master Stock List
• Co-ordinate new product launches with the distributor teams and ensure target distribution is achieved

Shelf management:

• Monitor and ensure compliance with planograms guidelines issued by the central office, detecting and managing opportunities

2nd placements:

• Monitor and ensure 2nd placements are executed according to plan
• Ensure correct implementation of products on the 2nd displays based on planograms and guidelines established

Pricing and promotions:

Ensure compliance with centrally agreed pricing and promotional plan

• Conduct outbound calls to potential and existing clients to build and maintain relationships.
• Drive client acquisition by identifying new business opportunities and converting leads into long-term customers.
• Support new product rollouts / adoptions by proactively engaging, communicating and implementing the rollout/ adoption to all the hirers.
• Forecast, track progress, and close sales opportunities.
• Attend training sessions to stay updated on industry trends, product knowledge, and sales techniques.

The Pre-Sales and Post-Sales Support Associate within the Strategic Analytics and Insights (SAI) team plays a vital role as the key liaison between Commercial, Finance, and Sales teams. This role involves providing expert guidance on finance processes, ensuring strict adherence to the Monthly Closing Calendar deadlines, and supporting the smooth execution of sales operations. You will work closely with sales development teams across APAC, collaborating with cross-functional teams to optimize tools and processes that accelerate the sales cycle, enhance efficiency, and drive business growth. 

• Collaborate with SA&I sales representatives to support day-to-day Inside Sales activities and ensure seamless operations. 

• Assist sales representatives in updating decks with NIQ branding, ensuring all content is polished and client-ready. 

• Manage and maintain CRM records for sales representatives, ensuring accuracy and consistency. 

• Analyze market data to identify trends, patterns, and actionable insights to inform sales strategies. 

• Lead digital sales campaigns using Microsoft Dynamics, Salesloft, ZoomInfo, and LinkedIn Sales Navigator to drive lead generation and opportunity development. 

• Handle invoicing and contract renewals, ensuring timely and accurate billing processes. 

• Ensure proper revenue recognition by updating project dates and coordinating follow-ups with Operations and sales representatives on pending tasks. 

 A Little Bit About You

You have a keen eye for detail and a strong sense of punctuality. With a commercial mindset and a solid understanding of marketing, you excel at bringing clarity to complex situations. You're proactive, take the initiative, and thrive as a self-starter. The ideal candidate brings experience in Inside Sales, Sales Enablement, or Sales Operations within a multinational organization, demonstrating a knack for driving efficiency and supporting sales teams in a dynamic environment. 

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.​

Key Responsibilities​

• Provide great customer experience.​
• Fold, hang, display, and merchandise garments to maximize selling opportunities.​
• Actively process, stock and replenish garments on the sales floor and in the stock room.​
• Open, unpack, and label merchandise with security tags.​
• Support customer purchases and returns in the register.​

Responsibilities:

• Operate assigned vehicles as required, ensuring safe and courteous transportation.

• Maintain defensive driving practices at all times.
• Assist passengers, including those with disabilities, in and out of the vehicle.
• Keep the vehicle clean and in a roadworthy condition.
• Perform daily cleaning of the assigned vehicle, both inside and outside.
• Conduct maintenance checks of the vehicle before and after use.
• Report any vehicle defects to the Company and follow up on necessary maintenance.
• Coordinate scheduling for major vehicle maintenance with management and staff.
• Report any accidents or mechanical issues to the Company promptly.
• Provide assistance in accident or medical emergencies by notifying emergency services and administering First Aid if required.
• May be required to travel outstation and stay overnight.
• Perform additional duties assigned by direct superiors or Company Directors.
• Provide updates on the progress of assigned duties to the direct superior.

• Valid driver's license with a clean driving record.

• Prior experience as a driver is preferred.

• Familiarity with Kuching roads and traffic regulations.

• Good time management and organizational skills.

• Strong communication and interpersonal skills.

• Ability to handle multiple tasks and prioritize work efficiently.

Job Brief :

Effectively assist Assistant Director of Sales & Sales Managers in general administration and executing sales coordination of all enquiries in a most professional and effective manner.

Job Responsibilities:

1. Ensure overall effective office administration, maintain cleanliness at all times, to upkeep the display areas and display items.
2. Ensure all enquiries and correspondences are replied within the stipulated time. Effective follow-ups are to be conducted for such enquiries.
3. Ensure sufficient stock level of stationeries; give away items, collateral and brochures.
4. Ensure all office equipment are in working condition e.g. computers, photocopy machine or printer.
5. To effectively utilize the standard forms and letters to ensure that such forms and letters are presented in a most professional manner.
6. To assist Director of Sales & Marketing and Sales Managers in answering telephone inquiries, preparing contract letters or proposal letters for all market segments and handles general administration.
7. To maintain an effective account and account management through PMS and to be fully competent with operating PMS.
8. To ensure that all client data input in the PMS is accurate and updated. 
9. Prepare corporate rate letters on newly signed up accounts and to update profile into PMS efficiently.
10. To ensure that corporate rate letters, correspondence and other important documentation are prepared in a meticulous detail and presented in the most professional manner.
11. To issue group resume and banquet event order (actual or draft) upon receive confirmation & reconfirmation of events from organiser. 
12. Banquet event order is to issue at the stipulated time and ensure it shall be issuing 3 working days before event date except last minute event shall be issue within the day or less than 24 hours before event date. 
13. To update event list with updated with require details at all time. The data & details on the event list shall be correct at all times and readily to be exact when it is needed. 
14. To ensure that group resume, site inspection, VIP list and other important information are distributed to support department in a timely manner.
15. Ensure proper filing at the end of each day and mailing out letters.
16. Perform any other duties assigned by the Director of Sales & Marketing and Sales Manager from time to time.

Job Requirements:

• Microsoft Office
• Fluent in written and oral English and Bahasa.
• Knowledge of Mandarin or dialect will be an added advantage.
• Self motivated
• Team player
• Result driven, energetic, and focused
• Flexible schedule, integrity and organized

Job Descriptions:

• Build and maintain relationships with new and existing clients to understand their needs.

• Conduct product presentations to showcase the features of our Company products.

• Responsible in managing all aspects of sales from Prospecting, Qualifying, Proposing, Closing & Collection.

• Collaborate with the Sales Manager to develop sales strategies to increase market share and revenue.

• Responsible to provide Pre & Post sales service to our clients.

• Stay updated on our industry trends, competitor activities, and market developments to identify opportunities for growth to enhance the selling strategies.

Job Requirements:

• Bachelor's Degree in all Business field.

• Candidate with 1-2 years of sales experience preferred. Those with the same industry will be an added advantage.

• Good communication skills in English, Bahasa Malaysia and Chinese.

• Must have a valid driving license and able to travel if required.

• Results oriented, self- driven, persuasive and resourceful.

• Proficiency in Microsoft Office Suite.

• Fresh graduates are welcome to apply.

Job Descriptions:

• Build and maintain relationships with new and existing clients to understand their needs.

• Conduct product presentations to showcase the features of our Company products.

• Responsible in managing all aspects of sales from Prospecting, Qualifying, Proposing, Closing & Collection.

• Collaborate with the Sales Manager to develop sales strategies to increase market share and revenue.

• Responsible to provide Pre & Post sales service to our clients.

• Stay updated on our industry trends, competitor activities, and market developments to identify opportunities for growth to enhance the selling strategies.

Job Requirements:

• Bachelor's Degree in all Business field.

• Candidate with 1-2 years of sales experience preferred. Those with the same industry will be an added advantage.

•Good communication skills in English, Bahasa Malaysia and Chinese.

• Must have a valid driving license and able to travel if required.

• Results oriented, self- driven, persuasive and resourceful.

• Proficiency in Microsoft Office Suite.

• Fresh graduates are welcome to apply.

Key Responsibilities:

• Business Development
• Drive business development with existing and potential clients to meet sales targets.
• Manage and secure existing and new accounts.
• Maintain strong customer relationships and enhance sales pipelines.
• Execute various sales activities to boost sales performance.
• Client Engagement & Sales
• Prepare quotations, proposals, and presentations to meet client requirements.
• Handle sales inquiries and related administrative tasks.
• Promote company products and generate new corporate sales.
• Maintain regular follow-ups with clients to build strong relationships.
• Close deals and arrange for product delivery.
• Client Solutions & Coordination
• Recommend products and solutions tailored to client needs.
• Coordinate with internal teams to ensure order fulfilment and stock availability.
• Sales Analysis & Reporting
• Analyze and report on sales projects or campaigns.
• Monitor and ensure smooth delivery processes.
• Credit & Payment Management
• Assess company backgrounds for credit term applications.
• Ensure timely payment and collections from clients.

Requirements:

• This is a 1- year contract position, renewable
• Ability to work independently and as part of a team.
• Willingness to travel as needed for client meetings and sales activities.

Qualification:

• Education: Bachelor’s degree in business administration, Marketing, or a related field.
• Experience: Minimum 2-3 years of experience in Corporate Sales/B2B sales, preferably in a related industry.
• Skills:
• Strong communication and negotiation skills.
• Proficiency in MS Office and CRM software.
• Ability to analyze sales data and generate reports.
• Excellent organizational and time-management abilities.
• A proven track record of achieving sales targets.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.​

​

Key Responsibilities​

• Provide great customer experience.​

• Fold, hang, display and merchandise garments to maximise selling opportunities.​

• Actively process, stock and replenish garments on the sales floor and in the stock room.​

• Open, unpack and label merchandise with security tags.​

• Support customer purchases and returns in the register.​​

Benefits​

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.​

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.​

​Inclusion & Diversity​

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. ​

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. ​

​Company Description​

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here – at hmgroup.com.​

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.

Key Responsibilities

•Provide great customer experience.

•Fold, hang, display and merchandise garments to maximise selling opportunities.

•Actively process, stock and replenish garments on the sales floor and in the stock room.

•Open, unpack and label merchandise with security tags.

•Support customer purchases and returns in the register.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities
- Provide great customer experience.
- Fold, hang, display, and merchandise garments to maximize selling opportunities.
- Actively process, stock and replenish garments on the sales floor and in the stock room.
- Open, unpack, and label merchandise with security tags.
- Support customer purchases and returns in the register.

Job Description:

• Property Sales: Sell company's residential and commercial properties and achieve sales targets.
• Client Acquisition and Relationship Management: Develop new clients and maintain relationships with existing clients.
• Property Presentation and Consultation: Conduct property viewings, answer client questions, and guide them through the purchasing process.
• Market Research: Stay informed about market trends and competition, identify sales opportunities.
• Contract Handling: Assist clients with signing sales contracts and ensure smooth transactions.
• Sales Reporting: Regularly report sales progress and client feedback to management.
• Customer Service: Provide post-sale support and address client concerns.

Job Requirement:

• Education: SPM, Diploma or higher in Real Estate or related fields preferred.
• Experience: At least 1 year of sales experience, real estate experience is a plus.
• Communication Skills: Good verbal communication skills, able to build relationships with clients. Fluent in Mandarin, Bahasa Malaysia and English.
• Sales Skills: Strong negotiation and closing skills to meet sales targets.
• Market Knowledge: Basic understanding of the real estate market and relevant regulations.
• Customer Service: Focus on customer needs and providing excellent service.
• Computer Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM systems, Canva and CapCut.
• Self-Motivated: Able to work independently and manage time effectively.
• Team Player: Good team collaboration skills and able to work with other departments.
• Willing to work during weekend and public holidays.
• Based at Batu Pahat, Johor Sales Gallery.
• Required to attend meetings and training sessions at the headquarters.

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

WHAT WILL YOU DO?

• You will build long term direct relationship with clients, will work closely with them to uncover new sales opportunities within your assigned client accounts. You are responsible in managing all aspects of sales from Prospecting, Qualifying, Proposing, Closing & Collection.

WHO YOU ARE?

• You have 2 - 4 / >5 years’ direct sales experience in the IT industry; experience in Mid-sized to Enterprise level accounts would be an added advantage.
• You have a strong passion in helping customers in their business digitization journey and have established a comprehensive client base through your past & current sales roles.
• You are passionate about sales and derive satisfaction in being able to articulate the business benefits of Konica Minolta’s IT offerings and deliver positive outcome that enhances & improves your client’s business.
• You have a solid understanding on how to effectively position & market IT solutions such as Managed IT Outsourcing & Resource Services, Next Generation Network Security solution, Business Process, Managed Content & Managed Print Services.
• You’re experienced in owning the full sales cycle - prospecting, customer solution presentation, negotiating and closing the sale with a proven track record of execution.
• You possess strong understanding of business & market / vertical trends that will enable you to drive a consultative engagement approach with your clients.
• You’re a strong team player and have demonstrated the ability to collaborate effectively with different internal supporting business units such as Support, Engineering, Operations & Marketing.
• Sales hunter role
• Essential skills are Prospecting, Lead Generation, Presentation, C-suite engagement, Cold-calling

WHY KONICA MINOLTA ? 

• At Konica Minolta, we believe everyone is unique and each brings with them their individual talents in our mission to deliver positive business outcome to our clients.
• We believe in new value creation through constant innovation which is the essence of what drives us to success. We continuously strive to develop new ideas & better ways of delivering value to our clients in the present, future & beyond.
• Building on Konica Minolta’s strong digital imaging foundation, we’re now embarking on an exciting transformation journey where we deliver solutions beyond the printing arena by providing innovative IT centric solutions to our clients.

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss further! 

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.​

​

Key Responsibilities​

• Provide great customer experience.​

• Fold, hang, display, and merchandise garments to maximize selling opportunities.​

• Actively process, stock and replenish garments on the sales floor and in the stock room.​

• Open, unpack, and label merchandise with security tags.​

• Support customer purchases and returns in the register.​

As a Business Analyst, you will play a crucial role in supporting our Dynamics 365 CRM Implementation initiatives. You will work closely with cross-functional teams, gathering business requirements, and translating them into functional specifications. Your ability to align specifications from multiple systems and interfaces, coupled with your skills in JIRA triage, will be critical to the success of our projects.

Key Responsibilities:

- Business Requirements Gathering: Collaborate with stakeholders to gather and document detailed business requirements for Dynamics 365 CRM projects.

- Functional Specification Documentation (FSD): Write clear and comprehensive Functional Specification Documents to guide development teams.

- Dynamics 365 CRM Expertise: Apply functional knowledge of Microsoft Dynamics 365, particularly in areas such as retail customer leads and service requests.

- Cross-Team Interaction: Work closely with multiple teams, including IT, development, and operations, to ensure alignment and integration of business requirements.

- Systems Alignment: Ensure alignment of specifications from various systems and interfaces, contributing to seamless system integration.

- JIRA Triage: Manage and prioritize JIRA tickets, assigning them to the appropriate teams based on priority and complexity.

- Stakeholder Communication: Facilitate communication between stakeholders to ensure clarity and alignment of project objectives.

Must Have Skills:

- MSD Functional Knowledge: Proficiency in Microsoft Dynamics 365, particularly in one of the following areas:

  - Retail Customer Leads

  - Service Requests

- Implementation experience with Banking clients (3-4 years) and over all 8+ years as BA and MS Dynamics / D365.

- Business Requirements Gathering: Strong skills in gathering and documenting business requirements.

- Writing FSD: Experience in writing detailed and clear Functional Specification Documents (FSD).

- Cross-Functional Collaboration: Ability to effectively interact with multiple teams, ensuring clear communication and project alignment.

- Systems Integration: Proven ability to align specifications from multiple systems and interfaces for cohesive system functionality.

- JIRA Triage: Experience in managing JIRA tickets, with the ability to prioritize and assign tasks to the appropriate teams.

Good to Have:

- MSD Environment Knowledge: Familiarity with the Microsoft Dynamics 365 environment.

- Banking Experience: Previous experience working in the banking sector.

Qualifications:

- Bachelor’s degree in business administration, Information Systems, or a related field.

- minimum 8 years of experience in a business analyst role or related position.

- MS Dynamics CRM Certified.

- Strong Implementation Experience on Sales & Service modules

-Banking domain experience.

- Strong analytical, problem-solving, and communication skills.

- Ability to work independently and within a team environment.

Role

The focus of a Senior Sales Executive is on achieving results that are aligned with the overall organization and our strategic goals. Initiative, coupled with a sense of competitive drive, and the ability to stay focused on results despite changing conditions, are the keys to achieving the performance objectives of the Senior Sales Executive role at Expeditors. Our Senior Sales Executives are focused on driving business development on our larger, more strategic accounts.

The Senior Sales Executives orchestrates involvement of multiple people in our Sales process, so that new customer revenue is consistently secured for our district offices and Expeditors network. The job environment is flexible, constantly changing, and provides growth opportunity, recognition and reward for the achievement of business results. This position reports to the District Sales Manager.

Responsibilities and Job Scope  

• Manage a designated list of Named Accounts in an assigned territory and demonstrate success at closing new logo and new business based on established new logo/new business revenue expectations. Demonstrate extensive knowledge of potential customers and competitors in this area.
• Timely data entry in our Customer Relationship Management tool.
• Orchestrate customer / Expeditors network relationship and collaborate with regional Product, Service, Geo, and Knowledge Management resources.
• Participate in the creation of value-added solutions for customers’ logistics needs, including supporting diagrams and cost-benefit calculations.
• Support the transition of new accounts through customer introductions, information transfer, and securing any necessary customer paperwork. When needed, support AR (accounts receivable) collection.
• Attend training & development sessions to continue developing selling skills and updating Expeditors Product and Service knowledge.
• Working knowledge of industry trends and forecasts.
• Take on additional assignments, as required supporting company needs.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.

JOB DESCRIPTION​

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.​

​

Key Responsibilities​

• Provide great customer experience.​

• Fold, hang, display and merchandise garments to maximise selling opportunities.​

• Actively process, stock and replenish garments on the sales floor and in the stock room.​

• Open, unpack and label merchandise with security tags.​

• Support customer purchases and returns in the register.​​

Benefits​

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.​

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.​

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Inclusion & Diversity​

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. ​

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We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. ​

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Company Description​

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here – at hmgroup.com.​