At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

WHAT WILL YOU DO?

• You will build long term direct relationship with clients, will work closely with them to uncover new sales opportunities within your assigned client accounts. You are responsible in managing all aspects of sales from Prospecting, Qualifying, Proposing, Closing & Collection.

WHO YOU ARE?

• You have 2 - 4 / >5 years’ direct sales experience in the IT industry; experience in Mid-sized to Enterprise level accounts would be an added advantage.
• You have a strong passion in helping customers in their business digitization journey and have established a comprehensive client base through your past & current sales roles.
• You are passionate about sales and derive satisfaction in being able to articulate the business benefits of Konica Minolta’s IT offerings and deliver positive outcome that enhances & improves your client’s business.
• You have a solid understanding on how to effectively position & market IT solutions such as Managed IT Outsourcing & Resource Services, Next Generation Network Security solution, Business Process, Managed Content & Managed Print Services.
• You’re experienced in owning the full sales cycle - prospecting, customer solution presentation, negotiating and closing the sale with a proven track record of execution.
• You possess strong understanding of business & market / vertical trends that will enable you to drive a consultative engagement approach with your clients.
• You’re a strong team player and have demonstrated the ability to collaborate effectively with different internal supporting business units such as Support, Engineering, Operations & Marketing.
• Sales hunter role
• Essential skills are Prospecting, Lead Generation, Presentation, C-suite engagement, Cold-calling

WHY KONICA MINOLTA ? 

• At Konica Minolta, we believe everyone is unique and each brings with them their individual talents in our mission to deliver positive business outcome to our clients.
• We believe in new value creation through constant innovation which is the essence of what drives us to success. We continuously strive to develop new ideas & better ways of delivering value to our clients in the present, future & beyond.
• Building on Konica Minolta’s strong digital imaging foundation, we’re now embarking on an exciting transformation journey where we deliver solutions beyond the printing arena by providing innovative IT centric solutions to our clients.

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss further! 

About the job

IKEA Malaysia is seeking a passionate Human Resource Manager who play a pivotal role in translating Ikano Retail’s global people strategy into actionable plans that drive business success and elevate the co-worker experience, working closely with the Retail Manager to ensure that HR strategies are effectively implemented and aligned with business priorities, collaborate with Store HR Managers to drive impactful people initiatives across IKEA Malaysia stores, ensuring alignment with the overall strategy while adapting to local needs.

Your assignment

• Develop and implement a forward-looking Country People Strategy that aligns with business goals, drives organizational transformation, and ensures market leadership.
• Work closely with the global HR team to design and implement strategic initiatives across key areas, including Rewards & Benefits, Talent & Organizational Development and Co-worker Experience.
• Drive the HR agenda for IKEA Malaysia stores in close collaboration with Store HR Managers, ensuring the seamless execution of the people cycle, HR initiatives, and action plans.
• Collaborate with cross-functional teams to integrate HR strategies into broader business operations, ensuring alignment and synergy in achieving business objectives.
• Establish and maintain a compelling EVP that positions IKEA as the employer of choice in Malaysia’s retail market, ensuring our brand resonates with top talent.
• Lead the design and implementation of innovative talent strategies.
• Build and sustain a high-performance culture through a strong performance management framework and learning and development programs.
• Ensure compliance with Malaysian labor laws, Ikano Retail policies, and HR standards.
• Lead the charge on Diversity, Equity, and Inclusion (DEI), embedding these principles across all people and business operations.
• Contribute to the development of the HR team by sharing innovative HR practices and insights gained from the Malaysian market, strengthening the organization’s collective knowledge.
• Serve as a trusted advisor and strategic partner to the Retail Manager, IKEA Malaysia, and the Malaysia Management Team, providing insights and recommendations that drive business success.
• Lead change management initiatives to ensure smooth transitions during restructuring, market expansions, or operational changes.
• Utilize HR technology and data analytics to optimize decision-making, improve workforce efficiency, and measure the success of HR initiatives.

• Responsible for an annual revenue target to be executed / developed through new business in the year.  
• Work together with Vertical Leaders / Customer Success Teams and independently identifying and addressing client’s business issue or project brief, with the support from the technical teams proposing the right & relevant solution (i.e. type of consumer study, data collection approach, research design, timeline and investment). This includes developing & presenting the proposed solution to clients.  
• Take lead on proactive client engagement, identifying the right decision makers within the targeted companies and maintain a relationship with prospective clients with the aim to become a trusted advisor, thus gaining more business opportunities.  
• Maintain an accurate and up to date knowledge on research techniques and applications; eager to learn about value added analysis to properly answer client’s key research objectives.   
• Demonstrate willingness and ability to think about the client's business and take concrete steps towards building knowledge about a key industry vertical and also Consumer Insights Solution.  
• Ensure the vertical leaders and customer success teams have a full understanding of the prospective client’s requirements to ensure we deliver quality outputs and achieve high CSAT results  
• Ensure the right costing and margin of all out going proposals 
• Support in Marcoms and create email campaigns via Sales Loft 
• Full compliance with our costing, leads, pipeline and revenue systems in timely manner 

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.​

​

Key Responsibilities​

• Provide great customer experience.​

• Fold, hang, display, and merchandise garments to maximize selling opportunities.​

• Actively process, stock and replenish garments on the sales floor and in the stock room.​

• Open, unpack, and label merchandise with security tags.​

• Support customer purchases and returns in the register.​

• Coordinate and manage all tenant fit-out and reinstatement between internal and external parties.
• Monitor and review submission of tenant design for full compliance with IPC Shopping Centre’s standard on design guideline, local legislation requirement and Ikano risk requirement, while adhering to fit-out schedule.
• Close liaison with leasing and facilities management on new tenant as well as tenant’s change request.
• Review and manage continuous improvement with respect to Standard Operating Procedure (SOP) i.e. Fit-Out Manual, relevant forms / checklist.
• Incumbent is to be fully accountable on all aspects of tenants’ fit-out works (from receiving of update from leasing, design submission until renovation work at site) while adhering to accomplishing within the stipulated challenging timeline.
• Responsible for fit-out gap finding and remedy closure amid pre-opening inspection.
• Sourcing of quotation, preparation of purchase order and invoice submission to Finance for ad-hoc works which are related to landlord provision.
• To keep up-to-date filing of fit-out related matters.
• Handling of contractor work permit approval, documentation and filing.
• Key person representative of the company on fit-out related matters between the company and the tenant.
• Other ad-hoc assignment as required.

• • Build a cultural change to the shopfloor to functional heads level through – Training, team building and improvement projects to learn LEAN culture.
  • Develop and implement a structured audit system across APAC factories, focusing on compliance with key manufacturing excellence standards like LEAN, VSM, 5S, and OEE.
  • Use periodic audits to uncover inefficiencies, bottlenecks, and non-value-added activities, highlighting gaps between current operations and industry best practices to drive continuous improvement.
  • Create detailed audit reports that summarize findings, highlight areas for improvement, propose actionable recommendations, conduct root cause analysis for major inefficiencies, and provide feedback and support to local teams in implementing corrective actions.
  • Prioritize audit findings based on impact and complexity, collaborate with plant managers to develop targeted action plans, and incorporate continuous improvement methodologies like Kaizen or DMAIC to address key gaps.
  • Use audit results to tailor training programs, facilitate LEAN-focused workshops, and launch improvement projects with a structured approach using tools such as Gemba walks and PDCA cycles.
  • Set up a KPI-based dashboard to monitor progress on audit findings, tracking key metrics like productivity, downtime reduction, and energy savings, with regular reporting to ensure timely issue resolution.
  • Conduct monthly or quarterly reviews with plant managers to assess corrective actions, escalate delays, and use visual management tools to ensure transparency and accountability in improvement efforts
  • Identify significant gaps between standard (state of the art) manufacturing and local Operations practices to create and guide for continuous improvement. Define the manufacturing road map for all APAC countries
  • Implement automation to achieve efficiencies but also to create attractive work environment
  • Reduce non-value-added processes e.g. moving quality inspection methods into the production process (inline testing)
  • Develop a region wide Manufacturing Excellence Management System including standards and related auditing activities to ensure compliance with requirements.
  • Support of the local R&D and Operations team to integrate new production technologies and to improve existing manufacturing processes
  • Transfer production know how and new technologies from Group or Regional level into the National factories

This is a fantastic opportunity for an experienced Commercial Account Development Senior Manager /Associate Director who has prior experience generating new revenue from existing clients. Taking direct accountability for at least 2 major global clients, the Account Development SM/AD combines an excellent knowledge of the FMCG industry and a deep understanding of NIQ products and services. You will be responsible for aligning key customer priorities and insights with NIQ’s capabilities, identifying and converting opportunities to deepen commercial relationships and drive additional revenue.

You will develop and maintain effective relationships with individuals and teams both internally and with the clients, to provide best-in-class NIQ/client commercial partnerships.

We are looking for someone ready to drive positive change, able to challenge wider business processes, and be fully driven by achieving success with the support of the wider industry team.

You will need to engage at all levels and work successfully across a matrixed organization structure, fully leveraging the service model.

Responsibilities

• Individual seller responsible for accelerating organic growth whilst delivering on revenue plans
• Own the commercial relationship with your clients, develop Joint Business Plans and a strong understanding of your clients’ business strategy, objectives and growth opportunities
• Devise a strategic approach with agile and flexible solutions that deliver value to our clients in a profitable way
• Deliver revenue plans by negotiating the renewal of contracts and continuous services with clients
• Identify sales opportunities for NIQ services and solutions to help the client achieve their strategic objectives
• Own and deliver on global contractual commitments with clients
• Build and maintain strong networking and C-suite engagement with key players in the clients’ business, and lead discussions with a wide range of decision influencers and budget owners
• Partner and develop effective relationships with Market Sales Leaders, Customer Success and relevant teams in the region to enable them to achieve their targets
• Represent and advocate for the NIQ brand through external events to unlock opportunities among clients

• To come up with fully-thought out marketing/ advertising ideas that can be implemented from start to finish 
• To analyze and report on target audience insights, consumer trends, market analysis and marketing best practices to help build the best strategies possible
• Discussing and consolidating the data and findings you have to back up your marketing ideas with the managing director or business executive.
• Ensuring that the marketing plans and strategies appeal to the target audience members
• To design or create marketing materials such as videos, articles, banners, posters, emails and etc
• Developing creative briefs that detail how we meet objectives for all advertising and public-facing communications including print, social media, digital marketing, video assets and etc. 
• Researching and documenting the best ways to gather customer and market insights to determine what outreach strategies are needed to increase customer conversions if the Ad idea has been launched 
• Documenting how we track the impact and effectiveness of the current marketing plans put in place, analyzing them as well as finding ways to improve or optimize them accordingly
• Administrative work if needed: Collecting and checking the accuracy of data in Excel or Google Sheets

You will play an important role to:

• Coordinate, direct and control the work of the sales personnel and ensure the achievement of sales targets and objectives.

• Ensure good knowledge of the market and monitor competitors' activities and provide any marketing data for management's information.

• Communicate with the field sales force on the company policies, product development, sales programs.

• Appraise the performance and assist in the training and development of sales personnel.

• Ensure all relevant market/business information relating to the credit worthiness and/or financial standing of any sales prospects are communicated earliest to all sales personnel and take necessary business protection action immediately.

• Ensure Company stated credit terms are adhered to and be responsible for all collection of debts from customers in a timely manner.

• Ensure leasing arrangements for customers are adhered to strictly and complete all relevant documentation in the shortest possible time.

• Reviews market analyses to determine customer needs, price schedules, and discount rates.

• Monitors and evaluates the activities and products of the competition.

• Maintains good relations with customers, advise them of Company's services and provide product and pricing information.

• Close liaison with technical team on any technical problems and ensure they are attended to immediately.

To be successful in this role, you will need to have:

• Handling corporate account with good presentation skill

• Strong passion in helping customers in their business digitization journey and have established a comprehensive client base through your past & current sales roles.

• Passionate about sales and derive satisfaction in being able to articulate the business benefits of Konica Minolta’s IT offerings and deliver positive outcomes that enhances & improves your client’s business.

• A strong team player and have demonstrated the ability to collaborate effectively with different internal supporting business units such as Support, Engineering, Operations & Marketing.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.

Join us as a Product Manager to lead the vision, strategy, and growth of Designs.ai and our creative tools! Drive innovation, collaborate with dynamic teams, and create seamless user experiences that redefine how the world designs.

The Job:

• Product Strategy and Vision:
• Define and communicate a compelling product vision, strategy, and roadmap for Designs.ai and other associated products aligned with the company's overall goals.
• Stay ahead of market trends, customer needs, and competitive landscape to ensure product differentiation.
• Be data centric in product prioritization.
• Product Development and Management:
• Work closely with engineering, design, and AI teams to build and enhance features, ensuring a seamless user experience.
• Lead product lifecycle activities, from concept to launch, and post-launch analysis.
• Prioritize features and enhancements based on user feedback, analytics, and business goals.
• Develop and maintain clear product documentation, including specifications and user stories.
• Stakeholder Collaboration:
• Act as the main point of contact for cross-functional teams, including leadership, marketing, sales, education and customer support.
• Collaborate with the CTO and leadership team to align on product direction and milestones.
• Metrics and Performance:
• Define, track, and analyze key performance indicators (KPIs) to measure product success.
• Utilize data-driven decision-making to identify opportunities for improvement and innovation.
• Customer Focus:
• Engage with users and gather feedback through surveys, interviews, and usability testing to continuously improve the product.
• Champion the voice of the customer within the organization.

The Person:

• Minimum 5 years of experience in Product Management, preferably in SaaS, AI, or design tools.
• Proven track record of managing successful products from ideation to launch.
• Experience with agile methodologies and tools like Jira, Trello, or similar.
• Strong understanding of UI/UX principles and user-centered design.
• Excellent communication and presentation skills to engage both technical and non-technical stakeholders.
• Analytical mindset with proficiency in using tools like Google Analytics, Mixpanel, or similar.
• Familiarity with AI, machine learning, or creative tools is a strong advantage.
• Familiarity with AI and machine learning concepts, especially as applied to creative tools.
• Understanding of APIs, web technologies, and basic programming concepts (preferred).
• Ability to inspire and lead cross-functional teams without direct authority.
• Exceptional organizational and prioritization skills to manage competing priorities effectively.
• Passion for design and creativity, with a keen understanding of customer needs and challenges.
• A proven ability to turn user insights into actionable product improvements.

• Annual Leaves- Additional annual leave will be credited to you on a yearly basis.
• Medical and Insurance Coverages - We have got you covered.
• Subsidies - Enhancing your well-being, we offer optical and dental subsidies
• Opportunities - Above training and guidance, you will have the opportunity to try, to build your confidence and become your best self, and to interact and build a strong relationship.
• Rocking Diversity- Play hard, work harder with people of diverse skill sets and experiences! Challange yourself to step out of your comfort zone, and you'll find yourself growing in way you'd never imagine.

Part Time Sales Advisor(Aeon Shah Alam)

Job Description

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store's sales and profit. As a Sales Advisor, you'll always put customers first, offer assistance, and share your product and fashion knowledge. You'll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience
• Fold,hang,display, and merchandise garments to maximise selling opportunites
• Actively process, stock, and replenish garments on the sales floor and in the stock room.
• Support customer purchases and returns in the register

• Assist in creating marketing materials, including brochures, flyers, and social media content.
• Support the team in executing digital campaigns, email blasts, and website updates.
• Conduct market research to identify new opportunities, industry trends, and competitive landscapes.
• Contribute to corporate marketing strategic planning, helping to shape long-term marketing initiatives.
• Help organize events, webinars, and exhibitions.
• Track marketing performance metrics and prepare reports for campaign evaluations.
• Collaborate with cross-functional teams to align marketing efforts with business objectives.

• Currently pursuing a diploma/degree in Marketing, Communications, Business, or a related field.
• Strong interest in renewable energy and sustainability.
• Familiarity with social media platforms and basic design tools (e.g., Canva, Adobe Illustrator, video editing tools such as Capcut).
• Analytical thinking with an interest in strategic planning and decision-making.
• Excellent English written and verbal communication skills.
• Highly organized, detail-oriented, and proactive.
• Ability to work independently and as part of a team.

• Hands-on learning experience in the sustainability and renewable energy industry.
• Opportunity to gain experience in corporate marketing strategies, including collaboration with external companies on impactful campaigns.
• Opportunity to be involved in real-world projects shaping the future of sustainability.
• Mentorship and networking opportunities within the renewable energy sector.
• A friendly, inclusive, and collaborative workplace.
• Internship allowance and potential employment opportunities for outstanding candidates.

Casual Leasing of Promotional Spaces & Communities Events

• To handle casual leasing of promotional spaces in the Shopping Centre according yearly budget.
• To plan and execute communities-driven event & campaigns in-line with the marketing objectives and positioning.
• Supervise the set-up of events, roadshow, fair and activities, coordinate with internal departments and external service providers, exhibitors and contractors.
• To source for suitable and relevant external parties in all aspects of casual leasing that are in-line with the Centre’s Brand Values and Market Positions.
• To develop relationship with tenants and exhibitors to secure take up of promotional spaces in the centre.
• To build relationship with communities, tenants, vendors and event organizer in order to co-create events, thematic roadshow and fair according to their Advertising and Promotional needs.
• To assist the manager in ensuring that the monthly income target is achieved through profitable rental of promotional space, inventory rental, and any other available revenues.
• Track and measure the outcome on events and activities to ensure the highest possible occupancy with good yields.
• To be well aware and informed of latest trends in the market in order to bring in relevant and up-to-date communities’ events and sales activities into the centre.
• To upkeep experiential areas during vacancy of promotional and communities.

Casual Leasing of Advertising Spaces

• To handle casual leasing of advertising spaces in the Shopping Centre according yearly budget.
• Contact tenants and potential brands to describe advertising opportunities in the Centre
• To be well aware and informed of latest retail advertising trends in the market.
• Supervise the set-up of advertising mediums and coordinate with internal departments and external service providers, exhibitors and contractors.
• Ensure advertisements are appropriate in nature and fitting to the Shopping Centre’s image and positioning.
• Track and measure the outcome on advertising spaces from advertisers.
• To develop relationship with tenants and advertisers to secure sponsorship according to yearly budget.
• Identify potential space to be converted into advertising opportunities.
• Up-to-date with current advertising technology and solutions in the market.
• To build relationship with tenants in order to support their Advertising and Promotional needs.

Get to know the Team

We are a dedicated team of passionate individuals from multiple backgrounds who come together to support a common mission: enable Grab to deliver faster with each new release. Our team members are spread across multiple countries focusing on programs that impact millions of customers across Southeast Asia.

Get to know the Role

As an individual contributor, you will manage complex, multi-functional projects from start to finish, focusing on how Grab serves businesses across Southeast Asia. Collaborating with partners, you will plan requirements, identify risks, manage schedules, and communicate with team members across the company. Being a bridge between engineering and business teams, you will work with colleagues from all parts of Grab's operations to deliver new features improving millions of passengers, drivers, and merchants daily. Your mission is to accelerate impact, remove inefficiencies, lead prioritisation, and improve technology processes.

The Critical Tasks You Will Perform

You will manage project timelines, define milestones, monitor and report progress, identify risks, and resolve impediments. You will work with multiple teams consisting of Engineers, Product Managers, Designers, Analysts, and QA to ensure successful program delivery. You will be the primary communication interface for complex programs that span across multiple engineering organizations. You will coach teams on delivery frameworks and methodologies suited to their needs. You will lead roadmap planning and prioritization processes. You will find ways to help teams and the organization improve their delivery methods.

• You will manage project timelines, define milestones, monitor and report progress, identify risks, and resolve impediments.
• You will work with multiple teams consisting of Engineers, Product Managers, Designers, Analysts, and QA to ensure successful program delivery.
• You will be the primary communication interface for complex programs that span across multiple engineering organizations.
• You will coach teams on delivery frameworks and methodologies suited to their needs.
• You will lead roadmap planning and prioritization processes.
• You will find ways to help teams and the organization improve their delivery methods.
• You will drive and manage teams to deliver value for the organization
• You will drive changes in the way the teams operate and delivery

NEXTDC is hiring a Digital Marketing Specialist skilled in creative design, presentation creation, and web design, with expertise in HubSpot, Google Analytics, and Google Ads. This role focuses on strategic marketing, advanced design, and UX to strengthen brand presence and optimise digital campaigns. Responsibilities include leading the creation of impactful designs, user-focused experiences, and professional presentations, while working with teams and agencies to deliver effective and visually appealing results across digital and print channels. 

While primarily based in Kuala Lumpur, this role supports Australian-centric operations and will play a key part in the marketing team.  

This role will report to the Head of Digital. 

What will you do: 

Creative Design 

• Design visually engaging materials for digital ads, email templates, social media, and print using Adobe Creative Cloud (Photoshop, Illustrator, InDesign, After Effects) and Canva. 
• Develop creative promotional and animated graphics for social media and websites, including illustrations and web assets. 
• Create marketing materials such as mailers, ads, flyers, social media posts, signage, and handouts aligned with brand guidelines. 
• Stay updated on industry trends, design best practices, and emerging AI tools to enhance creative outputs. 
• Maintain a strong portfolio showcasing expertise in typography, colour theory, and layout design. 

UI/UX Development 

• Use UI/UX tools like Figma, Sketch, or similar platforms to develop interactive designs. 
• Create user flows, personas, and wireframes tailored to client needs and behaviours for a seamless user experience. 
• Conduct user research and usability testing to refine prototypes, resolve usability issues, and enhance design effectiveness. 
• Apply the latest UX/UI principles and human-centred design methodologies to improve product experiences. 
• Perform ongoing usability assessments and iterative enhancements to optimise designs. 

Presentation Creation 

• Design professional and visually engaging PowerPoint presentations for internal and external audiences. 
• Translate complex ideas into compelling visuals using storytelling techniques and data visualisation. 

Web-page Design 

• Collaborate with web developers to design and optimise campaign landing pages using HubSpot CMS or similar tools. 
• Create responsive layouts focused on UX, SEO, and conversions. 
• Implement A/B testing strategies to enhance page performance. 

Collaboration and Execution 

• Collaborate with the marketing team in Australia, internal stakeholders, and external agencies to ensure designs meet business and user requirements. 
• Align UX strategies with marketing objectives to deliver intuitive experiences across all touchpoints. 

Data-Driven Marketing and Analysis 

• Analyse marketing data using tools like HubSpot, Google Analytics, and usability testing to guide design and campaign decisions. 
• Create reports and dashboards to measure content performance and identify areas for improvement. 

• Provide general administrative support to the team, including but not limited to managing calendars, coordinating meetings, and handling correspondence.
• Conduct and maintain digital marketing activities via social media platforms such as Facebook, Instagram and LinkedIn. 
• Initiate sales plans and strategies with clients and stakeholders
• Assist in organizing and maintaining company records, documents, and files.
• Conduct research and gather information to support decision-making processes.
• Analyze data and prepare reports or presentations as required.
• Assist in the preparation and execution of company events or meetings.
• Collaborate with team members to ensure smooth operations and efficient workflow.
• Respond to inquiries and provide assistance to internal and external stakeholders.
• Maintain confidentiality and handle sensitive information with professionalism.
• Stay updated on industry trends and best practices in business administration.

• To come up with fully-thought out marketing/ advertising ideas that can be implemented from start to finish 
• To analyze and report on target audience insights, consumer trends, market analysis and marketing best practices to help build the best strategies possible
• Discussing and consolidating the data and findings you have to back up your marketing ideas with the managing director or business executive.
• Ensuring that the marketing plans and strategies appeal to the target audience members
• To design or create marketing materials such as videos, articles, banners, posters, emails and etc
• Developing creative briefs that detail how we meet objectives for all advertising and public-facing communications including print, social media, digital marketing, video assets and etc. 
• Researching and documenting the best ways to gather customer and market insights to determine what outreach strategies are needed to increase customer conversions if the Ad idea has been launched 
• Documenting how we track the impact and effectiveness of the current marketing plans put in place, analyzing them as well as finding ways to improve or optimize them accordingly
• Administrative work if needed: Collecting and checking the accuracy of data in Excel or Google Sheets

• To come up with fully-thought out marketing/ advertising ideas that can be implemented from start to finish 
• To analyze and report on target audience insights, consumer trends, market analysis and marketing best practices to help build the best strategies possible
• Discussing and consolidating the data and findings you have to back up your marketing ideas with the managing director or business executive.
• Ensuring that the marketing plans and strategies appeal to the target audience members
• To design or create marketing materials such as videos, articles, banners, posters, emails and etc
• Developing creative briefs that detail how we meet objectives for all advertising and public-facing communications including print, social media, digital marketing, video assets and etc. 
• Researching and documenting the best ways to gather customer and market insights to determine what outreach strategies are needed to increase customer conversions if the Ad idea has been launched 
• Documenting how we track the impact and effectiveness of the current marketing plans put in place, analyzing them as well as finding ways to improve or optimize them accordingly
• Administrative work if needed: Collecting and checking the accuracy of data in Excel or Google Sheets

Responsibilities:
To perform day to day tasks, being able to demonstrate a thorough understanding of our customers’ expectations and execute them with an appropriate sense of urgency, attitude, commitment and professionalism. You are required to be our customer’s ‘go-to’ person for all their freight forwarding needs. In addition to this, to perform tasks as requested, including, but not exclusive to, assisting in general customer service duties.

Job Purpose:
To provide administrative assistance to the AM Department. To assist the Account Managers in implementing winning account management strategies with focus on designated key accounts for achieving the financial targets, productivity standards, market focus & share objectives, customer satisfaction and loyalty objectives. To assist Account Managers in penetrating and expanding the market share of the designated key accounts.

Key Accountabilities:

• Support the Account Managers in QBR’s (business reviews) and presentations preparations.
• Support the department with RFQ’s.
• Support the department in business development and customer retention.
• To coordinate with the Account Managers in providing administrative assistance to the Department, function as back-up for Account Managers when specific support is needed.
• To perform the coordinating role and focus on specific designated accounts of the company and take ownership.
• To ensure that all customers that you are responsible for have Standard Operating Procedures in place, 'Customer SOP'.
• Timely, accurate and proactive communication with customers.
• To focus on customer service compliance, to coordinate with customer service and operations teams, to comply to the preset account documentation processes and productivity standards.
• To participate in customer service reviews, customer satisfaction surveys and making analysis for the designated accounts.
• Follow up on AR status.
• To assist in Transition & Implementation of account.
• Meeting customers with the Account Managers whenever required.
• To take up additional tasks as required to meet the Department’s needs.

Job Summary:

As the Technical Manager for Coil Coatings and Industrial Coatings, you will play a critical role in overseeing and managing technical aspects related to the development, production, and quality control of coatings used in various industrial applications, with a focus on coil coatings. You will lead a team of technical professionals, ensuring the successful execution of projects, product development, and adherence to quality standards. This position requires a deep understanding of coatings technology, project management skills, and the ability to work collaboratively with cross-functional teams. Maintain, drive, supervise and implement robust technical standards, systems, and processes.

Key Responsibilities:

Technical Leadership:

• Provide technical expertise in coil coatings and industrial coatings, including formulation, testing, performance and application processes.
• Lead research and development efforts to improve coating performance, durability, and environmental sustainability.
• Stay updated on industry trends, emerging technologies, and regulatory requirements.

Team Management:

• Supervise and mentor a team of technical professionals, including chemists, engineers, and technicians.
• Foster a culture of innovation, collaboration, and continuous learning within the team.

Product Development:

• Collaborate with cross-functional teams to develop new coatings products tailored to specific customer requirements.
• Oversee the entire product development lifecycle, from concept to commercialization.
• To analyse market trends and requirements to design products with long term view and sustainability objective.

Quality Control:

• Develop and implement quality control procedures to ensure coatings meet industry standards and customer expectations.
• Investigate and address any quality-related issues, providing solutions and improvements as needed.

Project Management:

• Plan and execute technical projects related to coatings development, process optimization, and quality improvement.
• Monitor project timelines, budgets, and resource allocation to achieve project goals.

Customer Support:

• Collaborate with the sales and marketing teams to provide technical support to customers, addressing their inquiries and resolving issues.
• Develop effective relationship with customers to differentiate Beckers offering
• Conduct product presentations and technical training for customers and internal teams.
• To create awareness and promote existing product range along with Sales and marketing department.

Regulatory Compliance:

• Ensure that coatings products comply with local and international regulatory standards and environmental regulations.
• Provide direction and support to ensure compliance with relevant legislative and compliance standards.
• Ensuring the integration of QMS requirements into the organization’s business process
• To recognize health and safety is a responsibility of every employee, to take reasonable care of oneself and others and to comply with Beckers’ Environmental Health and Safety policy and any Beckers procedures / rules that apply to the role.

Scope of Position: Develop, maintain, lead and measure Expeditors’ product and service deliverables to satisfy the specific needs of a Corporate Account(s).
Continually seek opportunities for service enhancement and improved tactical management. Increase our share of customer business on an annual basis.

Major Duties and Responsibilities:

Account retention, Strategic responsibilities:

• Continually seek improvement in procedures and services to create more efficient and
• cost effective operations.
• Continually search for and implement cost savings within Expeditors (whether through
• efficiencies or hard cost savings).
• Design and manage QMR process with account input. Maintain and participate in
• scheduled QMRs locally.
• Manage schedule of global QMRs when applicable. Consolidate data from global QMRs.
• Involve Branch Managers or Key Department Managers in the QMR process.
• Facilitate communication amongst all key contacts and all related Expeditors
• contacts.
• Facilitate cooperation and positive working relationship with 3rd party vendors
• Communicate technology updates and tools proactively.

Account retention, Tactical responsibilities:

• Maintain all account rates and tariffs.
• Keep rates fresh and manage yields on a monthly basis.
• Coordinate RFQs and rate requests.
• Ensure the branches file ATS and advise TLI number.
• Distribute rate information as needed within the Expeditors network timely.
• Provide clear instructions on operational requirements so that branches can construct their DLSOPs.
• Ensure branches are maintaining / updating DLSOPs.
• Make sure all Expeditors branches are aware of account key contacts in their location. 
• Email distribution backed with quarterly conference calls are the preferred method.
• Assist and support all Expeditors in-house operations representatives based at the Corporate Account.
• Establish and direct all reports required to evaluate Expeditors performance.
• Establish target performance metrics with the account.
• Ensure that a functioning and agreed upon invoicing - payment process is in place. Make sure this is included in the DLSOP.
• If a third party payment center is involved, ensure process flow and contacts for escalation is in place in DLSOP.
• Assist with collections on past dues over 30 days.
• Provide assistance in resolution of regional claims and disputes.
• Set up Management reports to ensure global consistency and data integrity.

Account development, Strategic responsibilities:

• Continually search for and implement cost savings for your client by improving processes and eliminating waste.
• Establish, maintain and review account objectives through the use of an annual business plan reviewed quarterly with Corporate Sponsor and key personnel.
• Identify opportunities and keep Teamsell updated accordingly.
• Be dedicated to the success of Expeditors and the program using ethical business practices, personal commitment, passion & sacrifice, and an obsession with the fundamental details of running the business.

Account development, Tactical responsibilities:

• Travel when necessary within region to branch offices, customer field offices, and account customers to resolve issues, review branch operating procedures, and maintain customer information and satisfaction. International travel as required.
• Update key customer contacts with industry information through newsflashes, insights and global news that directly affect them.
• Maintain lines of communication with all key contacts – locally, regionally or internationally – as needed within account’s organization.
• Maintain a thorough client organizational chart with all key contacts showing responsibilities and role (i.e.; decision maker, influencer, advocate, coach)
• Ensure advanced notice of service irregularities.

The Operation Manager shall be responsible to assist on the matters pertaining to either Air & Sea Import or Export Operations for the branch assigned.

a) Coach and develop a team

• Able to structure a huge team (40+ people).
• Ensure that nominated people have the relevant skills.
• Ensure that the use of tools and processes is properly mastered by his/her teams.
• Implement the strategy for assigned perimeter.
• Actively encourage the training, personal and career development of the departmental team through the annual Performance Appraisal process and regular review of industry training and certification regulations.
• Maintain up to date industry knowledge and ensuring employees are kept informed of company, industry and branch news.

b) Operations

• Act as mediator between customer and customs officer in case of dispute.
• To attend and solve any custom related issue. Ensure all freight forwarding operations and processes are carried out in accordance to Company’s objectives.
• Ensure that all documentation and assignments are carried out in a timely manner.
• Ensure business flow and work processes are as per ISO9001 and requirements.
• Ensure operations departments provide quality service at all times.
• Maintain high standards of customer care and ensure that the clients are professionally served.
• Ensuring strict adherence by the departmental team to company procedures.
• Produce monthly, quarterly and ad-hoc reports, as required by national / branch management, including operational and productivity KPIs.
• Actively reviewing operational procedures, identifying opportunities for improvement, and promoting continuous improvement within the team.
• Act as the first point of escalation for the sea freight/air freight export, import and customs team for commercial and operational issues.
• Management of all employee relations matters: Timekeeping, Absence, Disciplinary and Grievance etc.

c) Billing

• Ensure billing is done accurately and timely.

d) Transformation & improvement

• Active participation in business reviews together with Regional Contract Manager/ Management to present contractual performance and identify common service issues.
• Solve customer’s recurrence service issues
• Monitor the good deployment and efficiency of new operational practices with the 3PLs

e) Specific Activities

• Carrying out any other request made by their manager.

• Proven track record in a similar role, ideally in a 4PL environment
• Experience in transport management / freight forwarding experience (Air operations)
• Transport Operations Management (Airfreight, Seafreight, Rodafreight)
• Team spirit and leadership
• Well organized and able to structure a huge team (40+ people)
• Service minded personality
• Hands-on approach and curiosity, can-do and positive attitude
• Problem solving ability
• At ease with Web application and MS Office pack (MS Outlook).
• Ability to work under pressure
• Fluent in English + local language

Key Responsibilities:

• Responsible for Sales and Project Management for Industrial Printing.

• Presenting sales and solution and demonstration to customers.

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.

• Present sales, revenue and expenses reports and realistic forecasts to the management team.

• Identify emerging markets and market shifts while being fully aware of new product and competition status.

• Creating sales prospects, perform sales canvassing and all preliminary work.

• Other task/s as and when assigned by the company.

• Requirement of candidate, experience from Label Converter, Flexible packaging & Offset: Pressure sensitive adhesive, Pre-press, Conventional press, Digital press, Digital embellishment, Finishing & QC.

Your responsibilities as Data Analytics Manager will include but not limited to:

• Lead and manage comprehensive data projects, addressing business issues by gathering insights from various sources, analysing data, identifying trends, building models, and providing actionable recommendations through automated reports.
• Regularly review commercial data to pinpoint areas for enhancement and provide targeted recommendations backed by in-depth analysis.
• Employ statistical and analytical methods to interpret large datasets, drawing key conclusions and uncovering patterns, trends, and improvement opportunities.
• Develop, automate, and validate new reports, implementing corrective measures to enhance data accuracy and reliability.
• Deliver consistent reporting and analysis to senior management to support strategic business decisions.
• Guide and mentor junior BI team members, promoting best practices and supporting their professional growth.
• Stay updated on the latest trends and technologies in business intelligence, ensuring the team adopts best-in-class tools and methodologies.
• Ensure data quality and accuracy across all business intelligence solutions.
• Build and maintain good relationships with internal stakeholders to gain a deep understanding of business needs, challenges, and opportunities.
• Provide training and ongoing support to end-users on BI tools and solutions.
• Respond to ad-hoc data requests and analysis, offering insights and recommendations for further actions.
• Support budgeting and forecasting initiatives by providing accurate data insights.
• Any other assignments as directed by immediate superior as and when required.