職位說明；

• 及時、準確、專業地處理所有銷售文件、客戶查詢和請求。
• 作為一個團隊工作，支援銷售營運和庫存管理。
• 向客戶發出報價單和發票。
• 維護與現有客戶的關係並開發新業務。
• 保持店內良好的產品陳列、清潔和整潔。
• 參加產品培訓，不斷學習最新產品資訊。
• 回饋最新的客戶趨勢並向管理層提出銷售想法。
• 及時、專業地跟進客戶訂單。
• 為所有現有和潛在客戶提供卓越的客戶服務。
• 清楚地向客戶解釋和教育客戶產品的功能和優點，同時制定最佳的產品提案或解決方案以適應客戶的預算和生活方式。
• 與同事和管理層密切合作以實現銷售目標。
• 按計畫參加路演。

職位要求：-

• 候選人必須至少擁有小學/中學/SPM/“O”水準；任何領域的文憑/高級/高級/研究生文憑。
• 鼓勵有或沒有經驗的應屆畢業生申請。
• 年輕而精力充沛的人可以長時間工作。
• 所需語言：英語、國語、馬來語。
• 所需技能：優秀的人際溝通能力和基本的電腦技能。
• 必須能夠在周末工作。
• 每週工作 6 天。 OT 可索賠。
• 擁有自己的交通工具，可以在巴生谷地區出發。
• 職缺地點：Jalan Klang Lama, Central I-City, Taman Sri Muda, Setapak Centre, Tropicana Gardens Mall, 3 Damansara, Puchong, Putrajaya - 請註明申請地點。
• 熱衷於在展覽或路演期間全力支持銷售角色的候選人可以申請「銷售遊騎兵」職位。

津貼和福利

• 佣金和獎金
• 中心位置
• 彈性的工作時間
• 團體人身意外險
• 牙科保險
• 視力保險

We are seeking a detail-oriented and experienced Senior Accountant to manage financial processes, ensure compliance with accounting standards, and provide strategic financial insights. The ideal candidate will have a strong foundation in accounting principles, excellent analytical skills, and the ability to work independently.

Key Responsibilities:

1. Financial Reporting:
   • Prepare accurate and timely financial statements, including profit and loss statements, balance sheets, and cash flow reports.
   • Analyze financial data to identify trends, variances, and opportunities for improvement.
2. Budgeting and Forecasting:
   • Assist in the preparation of budgets and financial forecasts.
   • Monitor budget performance and provide variance analysis reports.
3. Accounts Management:
   • Oversee accounts payable and receivable processes.
   • Ensure timely and accurate reconciliation of accounts and bank statements.
4. Taxation and Compliance:
   • Prepare and file tax returns, ensuring compliance with local regulations.
   • Liaise with auditors, tax authorities, and other stakeholders.
5. Internal Controls:
   • Develop and implement internal controls to ensure accuracy and reliability of financial reporting.
   • Identify and mitigate risks in financial processes.
6. Team Collaboration:
   • Provide mentorship and guidance to junior accounting staff.
   • Collaborate with other departments to streamline financial operations.

Requirements:

• Educational Background:
  • Bachelor’s Degree in Accounting, Finance, or related field.
  • Professional certifications (e.g., ACCA, CPA, or equivalent) are an advantage.
• Experience:
  • Minimum 3-5 years of relevant experience in accounting or finance.
  • Familiarity with Malaysian financial regulations and taxation policies.
• Skills:
  • Proficiency in accounting software (e.g., Xero Accounting, Info Tech Software, Dext).
  • Strong knowledge of MS Excel and other financial tools.
  • Excellent analytical, problem-solving, and organizational skills.
  • Strong attention to detail and ability to meet deadlines.
• Language:
  • Proficiency in English and Bahasa Malaysia. Chinese would be an advantage

Perks & Benefits

• Central location
• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Open culture

主要職責：

1. 訂單處理：處理客戶訂單，確保準確輸入，並追蹤訂單狀態。
2. 銷售支援：協助銷售團隊進行客戶溝通、準備銷售簡報以及維護銷售文件。
3. 客戶諮詢：解決客戶諮詢、提供產品資訊並解決問題。
4. 銷售報告：產生和維護有關銷售業績、預測和市場趨勢的報告。
5. 庫存協調：與庫存團隊協調，協助庫存水準和訂單履行。
6. 物流協調：確保訂單及時交付和出貨。

技能和資格：

• 較強的溝通和組織能力。
• 熟練 CRM 和銷售軟體。
• 注重細節，以客戶為中心。
• 能夠同時處理多項任務並有效管理時間。
• 多任務技能。

津貼和福利

• 醫療的
• 公積金
• 索斯科

Responsibilities:

• Achieve Gross Profit (GP) target as set by the Management.
• Forecast Planning, develop, implement, review business plans and strategies to sustain growth and profit for product(s) as assigned. 
• Thorough product knowledge, familiar with related brand and products as well. Arrange, conduct or coordinate product training to relevant sales team on regular basis.
• Pricing and promotion strategy and planning by identifying the market for newer trends, monitoring pricing policies, competitive landscape and grow opportunities with all channel to generate revenue.
• Constantly review inventory level to cate for product availability and eliminates slow moving products.
• Establish the target customer groups and maintain productive, professional relationships with channel partners to maximize sales, ensure business success and long-term sustainability.
• Financial planning, logistic planning and assist with high severity requests or issue escalations as and when needed.
• Perform any ad hoc assignments as and when required by Management.

Requirements:

• Candidates must possess at least a Diploma/Bachelor’s Degree in Mass Communication, Marketing, Public Relations or equivalent.
• At least 1 year of working experience in the related field is required for this position.
• Possess IT products knowledge.
• Organized, strong interpersonal and communication skills.
• High level of conceptual, analytical and problem solving skills.
• Positive attitude, self-motivated
• Willing to travel outstation
• Applicants must be willing to work in Ipoh, Perak.

Benefits:

• Employee Shares Option Scheme (ESOS)
• KPI rewards
• EPF, SOCSO, EIS
• Medical Claim
• Overtime Claim
• Annual Leave/ Medical Leave/ Wedding Leave, etc
• Staff Purchase Scheme
• Product Training: Apple/ Intel/ Microsoft/ APC, etc
• Oversea Trip: Asia, America, Australia, Europe
• Salary Review- Twice per year

• To source for new prospective tenants in Berjaya Times Square mall.
• To follow up on existing tenants' tenancy matters.
• Perform activities related to department rentals, move-ins and lease renewals
• Responsible for leasing and tenancy administration functions including but not limited to the preparation of tenancy agreements and tenancy renewal.
  Sourcing potential prospects to boost the business for the shopping mall.
• To negotiate and provide the best offer package of the tenancy agreement terms to the prospect.
• Liaise and coordinate with fit-out design teams, and provide advice to clients on the concept, positioning, layout, design and specifications of the Mall.
• Maintain good rapport with clients. 

Perks & Benefits

• Employee equity
• Nearby public transport
• Central location
• Medical insurance
• Personal leave
• Personal development opportunities
• Fitness membership
• Dental insurance
• Vision insurance

•  Drive the execution of marketing activities for the assigned portfolio to achieve growth opportunities, market share and profit objectives in line with the overall commercial priorities. 
•  Implement brand activation strategies and retail marketing plans in accordance with overall brand positioning.
•  Create impactful marketing and trade marketing materials such as point-of-sale materials, merchandising displays, and sales presentations. 
•  Execute all brand activation initiatives, retail merchandising installation and implementation across all touch points. 
•  Build strong relationships with product team, sales team and trade partners to ensure effective execution of channel initiatives. 
•  Identify challenges, and propose improvements to enhance customer engagement with the brand.
•  Track & analyse the effectiveness of current localized events and to work with regional teams on implementation of improvements. 

 Requirement

•  Degree or other suitable qualification, preferably in Business Management/Marketing. 
•  Minimum 5 years of relevant working experience in marketing, preferably within the financial or banking industry. 
•  Possesses sound Marketing/Trade Marketing/Retail Marketing/Brand Activation knowledge, excellent communication & strong interpersonal skills. 
•  Customer centric marketer with an inquisitive and passionate brand mindset. 
•  Possess analytical and customer insight skills, including confidence with both digital tools and traditional touch points across all channels and platforms. 
•  Proficient in data analysis with ability to interpret and translate customer behavioral insights into strategic activities. 
•  Able to work independently without much supervision, resourceful, innovative and is a team player. Strong attention to detail and self-motivated with a high level of drive, initiative, and commitment. 
•  Possess good communication and interpersonal skills to work collaboratively with cross-functional stakeholders to optimize quality and impact of omni-channel plans and campaigns. 
•  Prepare to take on other roles and responsibilities when required. 

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance
• Personal leave

Responsibilities:

• Develop and manage budgets, forecasts, and financial models to support business objectives.
• Analyze financial performance and variances, providing insights and recommendations to senior management.
• Conduct profitability analysis for projects and new initiatives.

Requirements:

• Possess at least a Bachelor's Degree in Accounting, Finance or related fields with professional qualifications.
• Familiar with accounting standards, tax laws, and filling procedure.
• Excellent math skills and the ability to spot numerical errors.
• Advance level in MS Excel
• Organization and multi-tasking skills.
• Ability to handle sensitive, confidential information.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Regular team activities

Responsibilities:

1. Oversee and manage the day-to-day IT operations, ensuring all systems and networks are operating efficiently and securely.
2. Able to procure necessary IT related equipment for company needs.
3. Responsible for ERP system (Epicor Kinetic) to provide first line of support.
4. Involve in application design, confirm the system logic, system integration, system interfaces, and system customisations.
5. Provide daily technical support for desktops, laptops, printers, servers, and network issues.
6. Perform general IT administrative tasks, including managing the fixed asset register, documentation, and guidelines.
7. Offer timely end-user support, diligently troubleshooting and resolving IT-related issues while keeping the helpdesk ticketing system updated with accurate information.
8. Execute any additional tasks and responsibilities that may be assigned periodically by senior management.

Position Requirements:

• Degree in Computer Science or similar field.
• At least 3 years of ERP (Epicor Kinetic) implementation experience either from an end-user or vendor background.
• Good understanding of ERP functionalities.
• Good planning and coordination skills.
• Strong writing, verbal communication, and presentation skills.
• Good interpersonal skill and with proven ability in troubleshooting and problem solving.
• Able to work travel when is required. 
• Fluency in both written and spoken English and Bahasa Malaysia.

Benefits:

• Allowance provided
• Permanent position with salary increment after confirmation
• Annual salary and performance-based bonuses
• 5 working days (Monday to Friday)
• On-site parking
• Air-conditioned work environment
• Access to panel clinics
• Medical and dental claims
• Hospitalization and surgery insurance
• Personal accident insurance

Role & Responsibilities:

• Handling full set of accounts (Account Payable, Account Receivable, General Ledger and Inventory) on day-to-day functions
• Verify invoices and other accounting documents
• To monitor expenses and expense forecasting
• Assist in general accounting activities (month-end closing and reporting)
• Deal with the bank and liaise with other departments/vendors.
• Monitor cash flow in the company.
• Assist in financial statements, tax returns and other are complying with governmental and regulatory authority requirements
• Assist and provide administrative support to the manager

*IMPORTANT: Mandarin speakers encouraged to apply as you will be required to converse with Hiring Manager and Operations Team in Mandarin.

Perks & Benefits

• Commission and bonus
• Annual Leave
• Birthday Token
• Nearby public transport
• Central location
• Medical & Dental Benefit
• Staff Discount
• Open culture
• Personal development opportunities
• Paid training and development

職位描述

職責：

• 負責完成月度和年度銷售目標。
• 區域管理 - 按照行程中規定的頻率，對指定目標受眾進行每日實地拜訪和審查拜訪，以最低的成本和時間實現有效的覆蓋。
• 規劃並進行適當的道德促銷活動，例如 CME、研討會、活動、向客戶進行產品展示，以提升品牌形象和產品知名度。
• 與現有和潛在客戶一起識別和開發新的商機。
• 透過定期涵蓋提供專業的客戶服務，培養有效回應客戶要求和疑問的能力。
• 將產品與競爭對手區分開來，並自信且恰當地解決客戶問題。
• 根據計劃和目標衡量銷售和促銷活動的進展情況，並採取積極主動的行動。
• 表現出透過持續學習和個人成長獲取知識並在公司內進步的強烈願望。
• 對指定區域內的客戶、競爭對手和市場變化進行更新管理。
• 遵循並進行銷售經理制定的所有銷售和行銷活動。
• 其他指派的職責。

要求：

• 至少擁有護理/醫療助理/輔助醫療科學/職業安全與健康/醫學科學或任何相關領域的專業證書或文憑
• 急救員/急救教練/護士/護理人員/AMO/EMT/有相關工作經驗的院前專業人員優先
• 需要精通英語和印尼語。
• 創新、進取、自我激勵，能夠與不同的人群建立連結。
• 良好的演講技巧和電腦知識
• 良好的互動和溝通技巧
• 獨立、自律、積極進取
• 積極心態，能夠批判性思考解決客戶問題。
• 擁有自己的交通工具和有效的駕駛執照。
• 願意廣泛旅行，覆蓋整個馬來西亞。

益處

• 公積金
• 社會保險協會
• 年假
• 病假
• 醫療保險

我們提供有競爭力的薪資待遇，如果您有興趣加入我們，請將您的履歷寄至vitalfour.medical@gmail.com

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 免費小吃/歡樂時光
• 公司旅行
• 醫療保險

Digital Marketing Executive (Specializing in FB Meta)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Internal Campaigns

- Developing and implementing marketing plans and campaigns for Karuna

- Creating compelling and engaging content for various marketing channels

- Collaborating with other departments to develop effective marketing strategies

- Keeping up-to-date with industry developments and trends

Client Campaigns

- Conducting market research to identify trends and opportunities

- Managing budgets and ensuring cost-effectiveness of marketing efforts

- Analyzing data and metrics to evaluate the success of marketing campaigns and make adjustments

as needed

- Communicating with customers and networking with industry contacts to gather feedback and stay

informed of new developments and opportunities

- Preparing proposals and presentations for clients regarding digital marketing strategies

Digital Marketing Mastery (Specialisation in FB Meta)

- Mastering a range of digital marketing services to enhance Karuna's offerings

- Developing and executing digital marketing strategies to increase brand awareness and drive

website traffic and sales

- Gaining technical skills to plan and execute SEO, Facebook Ads, and LinkedIn marketing

- Collaborating with the design team to create visual assets for campaigns and social media posts

Overall

- Managing and overseeing marketing campaigns and initiatives across multiple channels,

including digital and traditional marketing

Requirements :

• Bachelor’s degree in marketing with good grades
• More than 2 years of experience in digital marketing (specialisation in Facebook Meta)
• Extensive knowledge of marketing strategies, channels, digital marketing, SEO and branding
• Superb leadership, exceptional analytical and problem-solving skills;
• Strong time management and organisational abilities;
• Proficiency in electronic marketing automation software will be advantageous
• Able to develop content
• Able to liaise with clients

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

JOB PURPOSE

• Responsible for handling full set of accounts and daily operation accounting process especially in account receivable and payable and to ensure accuracy of reports for management to review company performance and cash flow position.
• Carry out day to day office operations including organizing and monitoring files and records and to support company procedures and activities

Required to- DO (Key Result Areas & Activities)

1. Account Receivable

• Key in daily sales invoice, incoming payment from customer to accounting system.
• Follow up on due work-done certificate and due collection from client to ensure month end company cash flow in positive position.
• Monitor and keep updating internal data in project summary for month end accuracy cash flow report.

2. Account Payable

• Key in daily supplier invoice, matching invoice with purchase order and delivery order correctly.
• Prepare certificate and request sub-con tax invoice, payment to supplier, staff salary and miscellaneous payment.
• Reconcile monthly statement of accounts from supplier to ensure all cost and expenses taken in accordingly.
• Monitor and check all double entry to general ledger to ensure correct records.

3. Monthly Reporting

• Prepare the cash flow report including cash book, supplier and customer aging for management to review company performance and ensure positive cash flow for payment to sub-con and vendor.
• Prepare the bank reconciliation report and to ensure all the transactions perform accordingly to accounting system.
• Maintain and organise proper filing accounting records to facilitate annual year-end financial audit.

4. Admin 

• Coordinate and follow up day to day administrative and operation activities of companies such as handle incoming and outgoing call, acknowledge receipt of mail and documents.
• Implement and maintain ISO document control and procedures, arrange training under ISO requirement and to ensure all requirement of ISO been followed and renewed annually. 
• Monitoring office maintenance, stationery, renewal matter etc: CIDB certificate, quit rent, assessment and office refreshment.
• Check and ensure various staff claim etc: mileage, toll, entertainment compliance with company policy.
• Prepare internal company certificate, back charge and internal progress claim.
• Assist in banking matter etc: bank draft, tender/ performance bond.
• Assist in admin purchases, issue purchase order and key in invoice to the system.

Required to - KNOW (Skills, Knowledge & Behaviours)

• Diploma or Degree Holder in Finance or Accountancy or other relevant professional certification.
• At least 2 years of working experience in a similar capacity.
• Experienced in handling full set of account etc AR/AP/GL.
• Able to work under pressure and independently to meet closing schedule deadlines.
• Able to communicate well and write in English and Malay.
• Basic knowledge in excel and well versed in SQL Accounting System software.

Company Summary

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT

Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution-driven tools.

Job Brief

Manage and control all accounting related activities in accordance with lawful standards and able to meet Company's achievement. Recommend to superior any enhancement to improve and deliver better quality in accounting reporting or related activities.

Job Responsibilities

• Reporting and management accounting as per regulatory requirements including taxation, annual

reports and accounts.

• Create financial and statistical tools and reports using spreadsheets.

• Analyze and interpret financial performance and other ad-hoc data analysis at management's

request.

• Prepare cash flow statements.

• Maintain and control fixed assets management.

• Establish and implement necessary guidelines and procedures to enhance accounting related activities.

• To verify that all expenditure payments are in accordance with Company's Guidelines & Policies.

• Communicate with forwarders on customs clearance.

• Assist Accounts Manager in controlling Company's Physical Stock take at interim and annual

basis following stock take instructions and guidelines properly.

• Maintain effective and lawful insurance provision relating to import/export activities.

• Assist Accounts Manager in monitoring general insurance activities, insurance claims and other

related activities.

• To compile Year End audit schedules for audit purpose (Interim and Final audit) and liaise with

External Auditor of the Company.

• To assist management in selection of new recruitment, staff training and motivation, jobs briefing

etc.

• Perform any other related assignments as and when directed by superior.

Job Requirements

• Candidate should possess a LCCI /Degree or equivalent in Finance/ Accountancy/ Banking.

• Preferably candidate specializing in Accounting/ Auditing or equivalent with 2 years of

experience in related position.

• Good communication skills in English, Malay Mandrain language for both spoken and written.

• Fresh Graduate are welcome to apply

Digital Marketing Executive (Specializing in FB Meta)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Internal Campaigns

- Developing and implementing marketing plans and campaigns for Karuna

- Creating compelling and engaging content for various marketing channels

- Collaborating with other departments to develop effective marketing strategies

- Keeping up-to-date with industry developments and trends

Client Campaigns

- Conducting market research to identify trends and opportunities

- Managing budgets and ensuring cost-effectiveness of marketing efforts

- Analyzing data and metrics to evaluate the success of marketing campaigns and make adjustments

as needed

- Communicating with customers and networking with industry contacts to gather feedback and stay

informed of new developments and opportunities

- Preparing proposals and presentations for clients regarding digital marketing strategies

Digital Marketing Mastery (Specialisation in FB Meta)

- Mastering a range of digital marketing services to enhance Karuna's offerings

- Developing and executing digital marketing strategies to increase brand awareness and drive

website traffic and sales

- Gaining technical skills to plan and execute SEO, Facebook Ads, and LinkedIn marketing

- Collaborating with the design team to create visual assets for campaigns and social media posts

Overall

- Managing and overseeing marketing campaigns and initiatives across multiple channels,

including digital and traditional marketing

Requirements :

• Bachelor’s degree in marketing with good grades
• More than 2 years of experience in digital marketing (specialisation in Facebook Meta)
• Extensive knowledge of marketing strategies, channels, digital marketing, SEO and branding
• Superb leadership, exceptional analytical and problem-solving skills;
• Strong time management and organisational abilities;
• Proficiency in electronic marketing automation software will be advantageous
• Able to develop content
• Able to liaise with clients

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities
• Season Parking
• Panel Doctor

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

We are seeking a detail-oriented and experienced Senior Accountant to manage financial processes, ensure compliance with accounting standards, and provide strategic financial insights. The ideal candidate will have a strong foundation in accounting principles, excellent analytical skills, and the ability to work independently.

Key Responsibilities:

1. Financial Reporting:
   • Prepare accurate and timely financial statements, including profit and loss statements, balance sheets, and cash flow reports.
   • Analyze financial data to identify trends, variances, and opportunities for improvement.
2. Budgeting and Forecasting:
   • Assist in the preparation of budgets and financial forecasts.
   • Monitor budget performance and provide variance analysis reports.
3. Accounts Management:
   • Oversee accounts payable and receivable processes.
   • Ensure timely and accurate reconciliation of accounts and bank statements.
4. Taxation and Compliance:
   • Prepare and file tax returns, ensuring compliance with local regulations.
   • Liaise with auditors, tax authorities, and other stakeholders.
5. Internal Controls:
   • Develop and implement internal controls to ensure accuracy and reliability of financial reporting.
   • Identify and mitigate risks in financial processes.
6. Team Collaboration:
   • Provide mentorship and guidance to junior accounting staff.
   • Collaborate with other departments to streamline financial operations.

Requirements:

• Educational Background:
  • Bachelor’s Degree in Accounting, Finance, or related field.
  • Professional certifications (e.g., ACCA, CPA, or equivalent) are an advantage.
• Experience:
  • Minimum 3-5 years of relevant experience in accounting or finance.
  • Familiarity with Malaysian financial regulations and taxation policies.
• Skills:
  • Proficiency in accounting software (e.g., Xero Accounting, Info Tech Software, Dext).
  • Strong knowledge of MS Excel and other financial tools.
  • Excellent analytical, problem-solving, and organizational skills.
  • Strong attention to detail and ability to meet deadlines.
• Language:
  • Proficiency in English and Bahasa Malaysia. Chinese would be an advantage

Perks & Benefits

• Central location
• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Open culture

Digital Marketing Executive (Specializing in FB Meta)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Internal Campaigns

- Developing and implementing marketing plans and campaigns for Karuna

- Creating compelling and engaging content for various marketing channels

- Collaborating with other departments to develop effective marketing strategies

- Keeping up-to-date with industry developments and trends

Client Campaigns

- Conducting market research to identify trends and opportunities

- Managing budgets and ensuring cost-effectiveness of marketing efforts

- Analyzing data and metrics to evaluate the success of marketing campaigns and make adjustments

as needed

- Communicating with customers and networking with industry contacts to gather feedback and stay

informed of new developments and opportunities

- Preparing proposals and presentations for clients regarding digital marketing strategies

Digital Marketing Mastery (Specialisation in FB Meta)

- Mastering a range of digital marketing services to enhance Karuna's offerings

- Developing and executing digital marketing strategies to increase brand awareness and drive

website traffic and sales

- Gaining technical skills to plan and execute SEO, Facebook Ads, and LinkedIn marketing

- Collaborating with the design team to create visual assets for campaigns and social media posts

Overall

- Managing and overseeing marketing campaigns and initiatives across multiple channels,

including digital and traditional marketing

Requirements :

• Bachelor’s degree in marketing with good grades
• More than 2 years of experience in digital marketing (specialisation in Facebook Meta)
• Extensive knowledge of marketing strategies, channels, digital marketing, SEO and branding
• Superb leadership, exceptional analytical and problem-solving skills;
• Strong time management and organisational abilities;
• Proficiency in electronic marketing automation software will be advantageous
• Able to develop content
• Able to liaise with clients

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

We are looking for Sales Executive in I-Park, Kulai (JB branch) and Kota Kemuning (KL branch)

Working days: Monday - Friday

Working hours: 8.15am - 5.45pm

Salary: MYR 2000 - 3500 + commission

Job Overview:

• Looking for a motivated Sales Executive to join our team. You will be responsible for selling handling equipment, lift and products, building relationship with clients, and achieving sales target. The ideal candidate will have experience in sales and be able to understand technical products.

Job Descriptions:

• Find Sales Opportunities
• Manage Client Relationships
• Present Products
• Prepare Quotes
• Negotiate Contracts
• Close Sales
• Research Market
• Support After Sales
• Sales Reporting
• Achieve Sales Targets

Job Requirements:

• Education: Bachelor’s degree in Business, Marketing, Engineering, or a related field.
• Experience: 2-3 years in sales, preferably in the lift industry or technical sales.
• Strong sales and negotiation abilities.
• Good communication and people skills.
• Understanding of technical products.
• Self-motivated and goal-driven.
• Proficient in Microsoft Office and CRM software.
• Additional: Valid driver’s license and willingness to travel.

Perks & Benefits

• Medical
• EPF
• Sosco

1. Daily Data Reporting

• Responsible for updating the daily sales-out, sales-in, and inventory report.

1. Monthly Policy Cost Forecasting & Review

• Accountable for monthly policy cost forecasting and reviewing costs at the end of the policy period.

1. Policy Formulation

• Upon confirmation of the next month's execution plan, draft the corresponding policy documents and distribute them to the relevant departments to ensure all plans are executed as scheduled.

1. Competitor Policy Collection & Analysis

• Gather and analyze competitor policies to develop postmortem reports that will help with the development of suitable market solutions.

1. Market Analysis

• Organize and compile market information through market feedback (sales channels, customers, and competitors).

1. Assist in New Product Launch GTM (Go-to-Market) Projects

• Assist in planning the go-to-market strategy, support sales channels in achieving overall performance targets, and collaborate with cross-functional teams to ensure all channels are prepared for the release of product-related materials.

Job Requirements: -

• Candidate must possess at least Bachelor Degree/Post Graduate Diploma in Business Management/Administration, Computer Science, Mathematics, Statistics or equivalent.
• Minimum 2-3 years in GTM or Sales or Trade Marketing role. Experience in Media or Marketing agency can be considered.
• Excellent multitasking and project management.
• Proficient spoken, read and written in Bahasa Melayu & English. Fluency in Mandarin is an added advantage.
• Possess strong analytical & problem-solving skills.
• Able to set, meet deadlines and work in high pressure and fast paced working environment.
• Past experience working with fast-moving industry is a plus.
• Able to join immediately is highly preferred.

Employee’s Benefits: -

• Bonus and salary Increment (Based on performance appraisal).
• 13th months salary package.
• Fun, dynamic and flexible working environment.
• Medical Benefits & annual medical checkup.
• Annual Leave and Public Holiday observe for Selangor state.
• EPF/Socso/EIS contribution.
• Team building/Annual Dinner/Birthday Celebration.
• Staff price purchase.
• 5 working days with 1.5 hours lunch break.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

We are looking for Sales Executive in I-Park, Kulai (JB branch) and Kota Kemuning (KL branch)

Working days: Monday - Friday

Working hours: 8.15am - 5.45pm

Salary: MYR 2000 - 3500 + commission

Job Overview:

• Looking for a motivated Sales Executive to join our team. You will be responsible for selling handling equipment, lift and products, building relationship with clients, and achieving sales target. The ideal candidate will have experience in sales and be able to understand technical products.

Job Descriptions:

• Find Sales Opportunities
• Manage Client Relationships
• Present Products
• Prepare Quotes
• Negotiate Contracts
• Close Sales
• Research Market
• Support After Sales
• Sales Reporting
• Achieve Sales Targets

Job Requirements:

• Education: Bachelor’s degree in Business, Marketing, Engineering, or a related field.
• Experience: 2-3 years in sales, preferably in the lift industry or technical sales.
• Strong sales and negotiation abilities.
• Good communication and people skills.
• Understanding of technical products.
• Self-motivated and goal-driven.
• Proficient in Microsoft Office and CRM software.
• Additional: Valid driver’s license and willingness to travel.

Perks & Benefits

• Medical
• EPF
• Sosco

Job Highlights 

• Specialised in Freight Forwarding & Logistics. 
• Competitive Salary & Work benefit package. 
• Less than 3 Mins Walking Distance from LRT Bank Rakyat Bangsar5. 
• Friendly and Positive Working Environment. 

Job Responsibilities 

• Responsible for coordinating shipments from overseas for air & ocean covering 3 branches. 
• Coordinates with Sales department on the quotation required by customers and to check the validity of quotation prior to any shipment being moved. 
• To provide solutions to client on the best way to handle their shipments and to meet clients satisfaction. 
• Coordinate with Overseas agent on the shipment consolidation by Air & Ocean. 
• To coordinate with Operations department to ensure clients shipments arrive and are delivered on time. 
• To handle Cross Trade shipments in terms of invoicing and costing of job files. 
• To ensure all emails of communication to clients and agents are replied daily and to not receive any reminders. 
• To work with Operations department to ensure all SmartSheets are updated and information is correct at all times. 
• Support the Sales Team in terms of quotation, SOP, customer relationship and any other matters related to sales support. 
• To assist the Customer Service Manager in all task that is assigned. 
• Ensure customer satisfaction in service. 

Job Requirements 

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Logistic/Transportation or equivalent. 
• At least 1 to 3 Year(s) of working experience in the related field is required for this position. 
• Required Skill(s): Communicative, Fast Learner, Goal Oriented, Listener, English Proficiency. 

Perks & Benefits

• Personal development opportunities

Job Highlights

• Specialised in freight forwarding & logistics
• Competitive salary & work benefit package
• Outstanding career growth & development opportunities
• Positive working environment

Introduction

JV PIONEER™ is a local brand that specializes in Professional LED Lighting Solutions cater to Industrial Commercial & Government sectors. We provide the most highly reliable range of lighting locally and in Asia Country. Over the years of courageous leadership imperatives, the latest products & technologies to create the TRUST to customers.

You will play an important role in the following:

1. Responsible for managing and developing new existing and new customers.
2. Understand our ideal customers and how they relate to our products.
3. Set sales goals, compare performance to goals, reporting and adjust goals as needed.
4. Achieve company objectives by planning thoroughly, setting sales goals, analysing performance data, and making forecasts.
5. Consistently meet revenue goals in accordance with team/organizational goals
6. Develop skills continuously for hiring, training and leading team members.
7. Responsible for leading sales teams to reach sales targets.
8. Overseeing the activities and performance of the sales team.
9. Maintain good relationships with customers, vendors, business partners and end users.
10. Builds market position by locating, developing, defining and closing business relationships.
11. Identifies trendsetter ideas by researching industry and related events, publications and announcements.
12. Provide detailed and accurate sales forecasts.
13. To conduct sales presentations and negotiations with customers.
14. To identify new business opportunities, requirements and winning strategy in the geographical regions allocated.

To be successful in this role you will need to have:

1. Minimum Bachelor Degree in related field / Certificate in Sales, or equivalent
2. 2 years of experience in a related industry
3. Able to communicate efficiently in Malay and English
4. Possess own vehicle and must be able to travel outstation within a state.
5. Strong interpersonal skills and communication skills.
6. Have a strong passion for sales and a desire to deliver results.
7. Ability to build and maintain relationships with clients.
8. Ability to adapt to growth in a competitive environment.

How this career will benefit you:

1. Salary Package: Basic + Allowance + Commission
2. Epf, Socso & Eis
3. Panel Clinic
4. Allowance (Meals, Petrol, Traveling, Accommodation)
5. Sales Incentives
6. Five-day work a week
7. Work Independently
8. Computer/Laptop & Mobile Phone provided.
9. Bonus & Increment

Sales Support Admin – 6 Months Contract

Employment Type - Contract

Salary : RM 1,800 – RM 2,500

Job Responsibility

• Provide necessary support and services to sales staff of the Company in the execution of day-to-

day sales functions.

• Prepares various documents such as sales schedules, reports, and statistics as directed for

managerial review.

• Responsible for generating quotations, agreements, correspondence, delivery orders / invoices,

confirmation of orders for the Sales Department.

• Maintain an efficient control system of records, communications and correspondence.

• Collate sales records and prepare agreements and other documents in connection with sales and

deliveries.

• Answer enquiries, receive customers’ complaints and coordinates with other related

areas/personnel in-charge concerning proper operating procedures.

• Performs any other related duties as and when assigned by Superior.

Job Requirement

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Business Studies /

Administration / Management

• Preferably at least 1 year of related working experience.

• Good communication skills in English,Malay language for both spoken and written

Sales Support

• Assist the Sales Team: Provide administrative support to the sales team, including scheduling meetings, preparing sales reports, and managing customer inquiries.
• Sales Documentation: Prepare quotes, proposals, and contracts based on the sales team’s instructions or customer requests.
• Manage Orders: Oversee order processing, ensuring that sales orders are correctly entered into the system and delivered on time.
• Follow-up on Leads: Contact potential clients to confirm leads or appointments, ensuring no opportunities are missed.

Communication and Coordination

• Internal Coordination: Serve as a liaison between the sales team, marketing, finance, customer service, and logistics to ensure smooth workflow and timely delivery of services or products.
• Customer Communication: Manage communications with clients regarding order status, delivery schedules, product availability, or payment issues.
• Schedule Appointments and Meetings: Organize sales meetings and travel schedules for the sales team.

Perks & Benefits

• Commission and bonus
• Company trips
• Medical insurance
• Personal leave
• Unit Trust Funds for employees who works 2 years & above