津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 中心位置
• 休閒著裝要求
• 開放文化
• 個人發展機會

Account Executive | Up to RM5K | 5 Days work

Job ID : 35487 CY-C(A40)

Job Title : Account Executive

Salary Range : RM3800 – RM5000

Working Hours : 10am – 6pm (Mon – Fri)

Working Location : Fraser Business Park, Jalan Loke Yew, KL.

Company Background : Property Agency.

Job Description :

Handle day to day operations of accounting record

To handle full set of accounts: AP, AR, and G/L.

To handle two accounts system.

To perform monthly bank reconciliation, monthly analysis, daily collection, daily payment.

Responsibility for cash management, reimbursement review, payment and etc.

Prepare and submit management report and monthly ageing report.

Monitoring of bank cash available, cash flow projection and preparation of monthly bank reconciliation statements.

Financial Projection and Budgetary.

Requirements :

Required minimum 2 years of senior account executive experience.

Proficiency in AutoCount System & Microsoft Office.

Able to join immediate is an advantage.

To be discussed during the interview

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

What will you do:

• Fully support the company's PR strategy and execute it in different phases.
• Assist in managing public relations activities and materials. This includes assisting in writing press releases, press releases distribution, fact sheet, media profiling, and delivery of hampers during festive seasons. 
• Regular compilation of monthly reporting on the result of all stated above activities.
• Analyze campaign performance, identify key learnings and iterate quickly.
• Regularly monitor/track competitors’ movement from public relations perspective to understand and keep updated with industry trends, their marketing/business activities as references and insights for the marketing communications team.
• Manage to respond to media inquiries within their preferred timeline.
• Track spending accordingly for Malaysia’s communications division. 
• Assist marketing communications team as and when required.

What we are looking for:

• Currently pursuing a degree in Public Relations, Mass Communication, Communication, or a related field.
• Proactive, independent, and self-motivated with a keen interest in public relations and communications.
• A team player with strong interpersonal skills and the ability to collaborate effectively.
• Good planning, organizational, and time management skills with attention to detail and the ability to meet deadlines.
• Creative and eager to contribute ideas for public relations campaigns that engage and inform target audiences.
• Strong written and verbal communication skills in English and Bahasa Malaysia. Proficiency in Mandarin is an added advantage.
• Willingness to learn and adapt to different communication styles for engaging with various stakeholders.
• Basic proficiency in graphic design, content creation, and editing tools for press releases, media kits, and social media content.
• Enthusiastic about monitoring media coverage, assisting in media relations, and preparing reports to support PR strategies.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with curated learning programs on our internal learning platform.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

As Employee Relations Specialist, you have responsibility and accountability for the Employee Relations areas for the country(ies) in scope. E.g., implementation of global deliveries and processes, policies, and guidelines. Securing that local laws, practices and needs are captured and catered for.  Facilitating alignment between global and local needs to achieve common approach and delivery where needed. 

To be successful in your role you ensure that your part of the Employee Relations network have the right competence, work multi and contributing to the business needs by taking responsibility for the whole. By having a holistic approach and proactively ensuring market intelligence, you enable agile solutions, compliance to existing and upcoming legislations, mitigate risks and solve problems to support the business needs.

Key responsibilities

• Provide legal support, secure compliance, and represent H&M Group as an employer in the local market; Responsible for negotiations with local work councils and unions, incl. collective bargaining. negotiations. 
• Set and implement a systematic way of working within the health and safety area by investigating, risk assessing, raising awareness, mitigating potential risks, and following up across the organization together with the Security team.
• Secure proactive management of incidents, accidents, risk observation and reporting throughout the business operation in cross collaboration with local Security team. 
• Give expert advice on People Relations and support to managers, HR, and other functions in the local market; secure all Managers have relevant competence and tools regarding People Relations.
• Collaborate with Group CoE People Relations to implement and adapt policies, guidelines, and frameworks locally. 

Key Responsibilities:

1. Strategic Planning:

• Develop and implement PR and marketing strategies that align with business goals.
• Manage the department's annual budget and resources with the Group Head of Department.

2. Media Relations:

• Build and maintain relationships with journalists, editors, influencers, and media professionals.
• Coordinate press releases, media pitches, and press kits. 

3) Content Creation:

• Lead the creation of high-quality content for various platforms, ensuring alignment with brand guidelines.

4) Marketing Campaigns:

• Plan and execute integrated marketing campaigns with the marketing team.
• Monitor and analyze campaign performance to maximize ROI.
• Utilize marketing tools to streamline workflows.

5) Crisis Communication:

• Develop and maintain crisis communication plans for timely responses to PR issues.
• Coordinate internal communication during crises and handle user queries and complaints. 

6) Brand Management:

• Ensure consistent brand messaging across all channels.
• Collaborate with the creative team to develop branding materials. 

7) Event Coordination:

• Plan and manage company events and industry participation.
• Represent the company at events and engage with stakeholders.

8) Stakeholder Communication:

• Coordinate with internal teams to ensure cohesive communication.
• Develop internal communication materials, like newsletters and announcements.

9) Analytics and Reporting:

• Track and analyze PR and marketing efforts.
• Prepare regular performance reports for management.

9) Vendor Management:

• Liaise with government agencies, local authorities, media, and other relevant parties.
• Manage relationships with external vendors to ensure quality deliverables.

10) Other Duties:

• To comply with Quality Management, Environmental Management, and Occupational Health & Safety procedures.
• Stay informed about industry trends and best practices.
• Manage social media platforms (FB, IG, Twitter, TikTok) and respond to user complaints.
• Perform additional tasks as directed by the Group Head of Department and Management.

Requirements:

• Bachelor's degree in Public Relations, Communications, Marketing, Journalism, or a related field. Advanced degrees or relevant certifications are a plus.
• A minimum of 5 years of experience in public relations, marketing communications, or a related field.
• Demonstrated success in developing and implementing PR and marketing communication strategies.
• Exceptional written and verbal communication skills, with experience crafting compelling and engaging content.
• Strong project management skills, with the ability to manage multiple tasks, deadlines, and stakeholders.
• Experience in crisis communication and media relations, with a proven ability to navigate challenging situations.
• Proficiency with digital marketing tools, social media platforms, and content management systems.
• Ability to work collaboratively with cross-functional teams and manage external partnerships effectively.
• Experience with event planning, coordination, and execution.
• A strong network of media contacts is desirable.
• Ability to work effectively in a fast-paced environment, manage multiple projects simultaneously, and meet tight deadlines.
• Experience with analytics tools (e.g., Google Analytics, Facebook Insights) to track and analyze campaign performance.

Additional Requirements: 

• Portfolio showcasing previous creative designs, marketing communication campaigns and writing samples of press releases. 
• Strong organizational and project management skills. 
• Flexible and adaptable with a proactive attitude towards learning and self-development. 
• Ability to work independently as well as collaborate effectively within a team environment.

Job Brief:

Performs a variety of clerical tasks and administrative duties such as document processing, record keeping, report compilation, stock inventory and other office support services as directed by Superior.

Job Responsibilities:

• Responsible for administrative procedures associated with recording and collating records for preparation of invoicing, delivery orders and other documents in connection with sales, service and deliveries.
• Maintaining stock/consumables goods control, inventory, stock movement, issues stock and makes requisitions for replacement.
• Handles routine accounting procedures and keeps records of transactions, banking transactions, receipts and statements, Debtors Ageing and collection. Prepares statements and reminder letters.
• Answering and recording daily service complaint calls for further distribution to technical staff.
• Compiles reports for information of management.
• Monitor, prepares Service Agreements and contracts and handles documents processing in relation to meter reading.
• Responsible for updating, keeping records of all documents under the scope of the Company's ISO 9001:2000.
• Deals with telephone enquiries, take messages, receives clients, ascertains their requests and directs them accordingly.
• Handles incoming and outgoing mail, sorting and distribution.
• General administration functions in the areas of daily office operations, stationery supplies etc.
• Perform other related duties as and when directed by superior.

Job Requirements:

• Candidate should possess a Diploma / Advanced Diploma or equivalent .in Business Studies / Administration / Management / Finance & Accounting.
• Required language(s): English, Bahasa Malaysia.
• Preferably at least 1 year of related working experience or Finance & Accounting background.
• Preferably Non-Executive specializing in Administrative / Clerical or equivalent.

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss further! 

Job Brief:

To manage the General Ledger and Account Payable function effectively and efficiently

Job Responsibilities:

• Maintenance of Accounts Payables Module. Ensure Account Payable Module is updated on timely basis.
• Perform creditors reconciliation
• Perform purchases cut-off
• Check and perform data entry for accounting transaction in related to Account Payable Module
• Reviewed payment detail for consistency and unusual items
• Maintenance of standard operating procedures in relation to the Accounts department
• Maintenance of General Ledger and ensure timely filing
• Raise routine Journal Voucher ie accrual, prepayment and etc
• Reviewed GL for consistency and unusual items
• Perform audit check on Custom Declaration form
• Assist in stock count and Fixed Asset sighting
• Assist in preparation of tax and audit schedules
• Assist in monthly, quarterly and yearly report and analysis
• Other job as assigned.

Job Requirements:

• Qualification : Degree in accounting or equivalent
• Experience : At least with 1 year of relevant working experience or fresh graduate
• Skill : • Computer literate • Analytical and hardworking • Proficient in Microsoft Office applications and accounting system i.e SAP • Awareness on FRS, Income Tax Act and Companies Act
• Language : Be effectively bilingual in English and Malay

As the Executive Housekeeper, you will be responsible for one of the biggest departments in the hotel. Your influence on the team will ensure the delivery of an exceptional customer experience. You will be in charge of the entire housekeeping team and ensure due to your excellent knowledge and management skills that all guest rooms and public areas are sufficiently cleaned and up to the high standards. Further you will provide the team members with guidance and training , implement SOPs and ensure well maintained guest facilities.

Job Brief:

The practice of landscape executive includes: site analysis, site inventory, site planning, land planning, planting design, and ensuring that all plans meet the current building codes and local and federal ordinances.

Job Responsibilities:

• Prepare and monitor landscape costing according to the company’s budget.
• Participate and attend Client & Consultant Meeting for the overall planning, landscape master plan and technical meeting.
• To monitor and review work during:

1. Concept design process
2. Submission process
3. Tender and Award process
4. Site Implementation and construction process
5. Site evaluation and monthly claim
6. Site completion and handover process to local authorities
7. Maintenance and defect work

• Assist Marketing Department during brochure and Model preparation
• To conduct & assist all landscape Direct Award:

1. Playground
2. Landscape lighting
3. Indoor Games
4. Indoor Gym
5. Outdoor Furniture
6. Other Facilities

Job Requirements:

• Candidate must possess at least a Bachelor's Degree in Landscape Architect or equivalent.
• At least 4 years – 6 year working experience in consultant & property development industry will be an added advantage.
• Experience in Highrise, landed & township Development.
• An understanding of conservation issues.
• Possess good organizational skills, creative and practical skills
• Strong knowledge on soft landscape, hard landscape and plants selection/maintenance.
• Good written and spoken in Bahasa Malaysia & English.
• Able to work independently.

About the job
·To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
· Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
· Ensure that customers’ issues are handled efficiently and with empathy.
· Actively working towards fulfilling the four tasks of the store.

Your assignment

· My priority is to ensure my check-out is effectively equipped at all times throughout the day and I am ready and available to help customers when needed.
· I have the knowledge, confidence, and desire to make customer payment easy.
· I know my levels of authorisation to solve payment problems when they occur and recognise when I need to escalate an issue to someone with higher authorisation. I pass on the relevant information for them to deal effectively and efficiently with the customer.
· I offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
· I use the till to accurately register products and register payment from customers according to given routines.
· I ensure our store is a safe and secure environment at all times for visitors and colleagues.

Job Purpose

The marketing executive responsible to develop and implement marketing strategies to enhance brand visibility, attract foot traffic, support tenants, manage casual mall leasing, and engage customers through various promotional initiatives.

Responsibilities

Casual Mall Leasing:

To assist the team in ensuring that the monthly income target is achieved through profitable rental of promo space, advertising space, pushcart and any other available revenues.

To plan and source for suitable and relevant external parties in all aspects of casual leasing that are in-line with the Mall’s Brand Values.

To plan, source and execute thematic promotion space based on selected Marketing Campaigns.

Event and Campaign:

Assist in planning and executing effective Marketing campaigns in-line with the Company’s marketing objectives and positioning through events and promotions.

Coordinate logistics for events, ensuring they align with marketing objectives and tenant needs.

Strategy Development:

Create and execute comprehensive marketing plans to promote the mall’s brand and events.

Design and implement comprehensive marketing plans to boost brand awareness and attract visitors to the mall.

Collaborate with various stakeholders, including tenants and external agencies, to create effective marketing materials.

Reporting and Evaluation:

Prepare reports on campaign performance, providing insights into areas for improvement.

Use analytics tools to measure the success of marketing initiatives against set objectives.

Others:

Day to day responsibility for all marketing communications for the mall.

Handle additional special projects, tasks, and duties as assigned from time to time.

Assist on marketing administrative work, document systemization, marketing inventories and reports.

• Handle various ad hoc tasks related to marketing initiatives as needed, demonstrating flexibility in responding to immediate needs.

Job Responsibilities:

• Builds business by identifying and selling property; maintaining relationships with clients.
• Identifies sales opportunities by identifying property and evaluating their position in the industry; researching and analyzing sales options.
• Establishing contact and developing relationships with prospects; recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance and project information
• Stays informed about industry trends, market activities, and competitors to identify summaries of surrounding projects.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing Company standards.
• Maintains professional and technical knowledge by attending educational workshops; attend to agency briefing; assist agency to close sales; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related KPI as needed especially sales target given.

Key Skills Requirements:

• Presentation Skills
• Client Relationships
• Emphasizing Excellence
• Negotiation
• Prospecting Skills
• Meeting Sales Goals
• Creativity
• Sales Planning
• Independence
• Motivation for Sales

Job Requirements:

• Candidate must possess at least a SPM/"O" Level, any field
• Required language(s): Bahasa Malaysia, English
• At least 2 year(s) of working experience in property consultation and sales will be an added advantage 
• Willing to work during weekend and public holidays
• Based at D'Island Puchong Sales Gallery

Summary

To attend to inbound calls - inquiries, problems, and complaints from customers to resolve issues, providing excellent contact resolution, and performing outbound calls when necessary.

Job Description.

• Providing complete information about the product to the customer.
• Solving all product or service-related issues of the customers.
• Giving the right pitch to the potential customers, so they buy the product or availing the services.
• Keeping a proper record of the customers.
• Maintaining and updating the information of the customers regularly
• Providing the best possible solution to the queries of the customers

Job Requirements:

• Preferably with at least a Diploma or any equivalent certificate; and possibly considerably with at least a Sijil Pelajaran Malaysia (SPM) holder with relevant work experience in a Contact Centre environment or customer service experience.
• Ability to read, write, and converse fluently in English and Bahasa Malaysia.
• Able to work on rotational shifts including night shift (if and when required), weekends, and public holidays.
• Possess customer-focused customer service skills, with a desire to resolve each customer's issue.
• Strong interpersonal skills and ability to manage difficult customer situations.
• Possesses a good working attitude, self-motivation, good communication skills, teamwork, and the ability to interact with various people at the work location
• Punctual and disciplined.
• Basic computer skills in Windows environment and Microsoft Office applications including MS Outlook, Word, and Excel.

Working Conditions

24/7 shift scheduling (Must be open to flexible working shifts)

Variable work schedule including work hours at night and weekends

Overtime may be required

For working location at Jalan Kolam Air Lama, Ampang, the candidate must possess their transport

Remarks: -

Work Hours: 24/7 Shift working schedule (5 days weekly, 8 hours daily, 2 days off)

Location: Jalan Kolam Air Lama, Ampang

• Malaysian Only

Primary Responsibilities

Marketing Management

• Develops a public relations program for the hotel based on its marketing goals. Liaises with Marketing in targeting specific markets and developing the public relations strategies to reach these markets
• Develops media contacts, plans press conferences and other press activities. Acts as hotel’s liaison with media to promote good publicity and counteract bad publicity.
• Develops and organizes promotional activities, coordinates with departments concerned; invites VIPs and media to promotional activities; prepares and issues press releases
• Establishes sales leads from the study of magazines, newspapers and form personal contacts; coordinates sales leads with Banqueting and Sales Departments
• Disseminates corporate press releases to appropriate local trade and consumer media
• Establishes a program for sending promotional news to trade publications on a regular basis releases covering special events, promotions, etc.
• Prepares promotional press releases on personalities among guests and employees of the hotel and on newsworthy events in the hotel
• Provides information to other departments on activities within and outside the hotel which may be useful when dealing with guests
• Accepts clients and media complaints, requests, and inquiries and coordinates handling with departments concerned
• Coordinates all activities with the Sales Manager
• Maintains good public relations by extending personalized service to VIPs. e.g. following up on reservations for VIPs, assisting in greeting VIPs and groups upon their arrival, sending welcome letter to VIP guests
• Coordinates guest lists and invitations for VIP receptions, luncheons, dinners, etc.
• Maintains clipping files pertaining to the hotel(s) based on daily perusal of the media and provides same to General Manager, other departments, other hotels, corporate public relations, as appropriate
• Maintains mailing list/contact file
• Maintains hotel photo file
• Liaises with Human Resource Manager on matters affecting corporate image
• Develop hotel gifts and giveaways
• Builds profile within local market place through attendance at various events and local market place
• Co-ordinates hotel photography when required
• Monitors awareness of competitor activities and use information when developing strategies
• Plans and coordinates sponsorship activities.
• To supervise the maintenance of a mailing list consisting of a record of former and existing clients of the hotel.
• To organize regular visits by professional persons from the media and members of the trade to the hotel.
• To present a summary of visits to the General Manager and Director of Sales & marketing on a regular basis.
• To attend all official functions as a representative of the hotel.
• To greet all VIP guests of the hotel.
• To ensure that stationary and printed items are standardized and conforms to the MERCURE standards.
• To closely coordinate social events in the hotel.
• To closely observe matters pertaining to PR activities of the hotel and other hotels (competitors) on a regular basis.

Team Management

• Interview, select and recruit direct reports  
• Identify and develop team members with potential
• Conduct performance review with the team
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Other Responsibilities

• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Be aware of the hotel fire & life safety/emergency procedures
• Perform other reasonable duties assigned by the assigned by the Management

Main Complexity/Critical issues in the Job

• Defines precise guest requirements and ensures that the guest services offered corresponds effectively to their requests

Summary of Senior Account Executive – Income Auditor (IA), General Cashier (GC), Payable (AP), General Ledger (GL)

To ensure proper and correct posting and mapping in AR / AP / Inventory / Revenue / Receipt / GL modules and others related in system both manually and software. 

To ensure all revenue and expenses are taken up and booked accurately into accounting system and monthly management reports are produced in timely manner as required by the holding company.

To ensure all accounting entries are appropriately performed with accordance to Malaysia Accounting Standard and are in line with Hotel Policies and Standard.

To directly assist Financial Controller in day-to-day Finance & Accounting operations, accounting matters, audit and other Finance administrative tasks as and when it is required.

Duties and Responsibilities :

a) Income Auditor

1. To coordinate the daily functions of Night Audit and Income Audit are performed with accordance to Hotel Accounting Standard and Company’s policies.
2. Reconcile all other Miscellaneous Income in PMS and prepare itemized listing for each income for tax purposes.
3. Input all income and payment into Daily Revenue Report and to tally with Guest Ledger, Deposit Ledger and AR Ledger movement.
4. Prepare daily revenue report complete with statistic of Room and F&B. Distribute to department head timely basis.
5. Prepare daily revenue journal, ensuring that revenues have been classified to the correct general ledger code and import by GL on daily basis into Q3 Financial System.
6. Review Rate Variance Report and notify Financial Controller on any unauthorized discrepancy.
7. Review and audit Room Discrepancy Report (Maid Room Checklist against Front Office system room status).
8. Conduct physical spot check on ‘000’ and ‘0S’ Room on timely manner or as assigned by Financial Controller.

b) General Cashier

1. Monitor compliance with hotel policies for House Banks, Daily Banking of Cash and Foreign Exchange Policies (if any).
2. Collect daily cashier envelopes from drop safe in presence of a witness each morning. Open and count contents of each envelope in presence of a witness and record cash totals on general cashier report. Ensure witness signature is obtained.
3. Conduct bank trip to deposit daily cash collection into respective bank account in presence of at least one witness via Hotel registered vehicle or any mean of transportation as approved by Financial Controller.
4. Prepare daily General Cashier report and forward to Financial Controller for review.
5. Responsible in posting Bank In Slip for cash collection and clearing the Cash Clearance Ledger.
6. Responsible in updating Cash Receipt in Bank Reconciliation Statement.
7. Process Petty cash and as required and reconcile weekly.
8. Reimburse approved petty cash claims to departments on a timely basis and submit Cashier float reimbursement cheque request to AP Shared Service when the amount fall to minimum PAR of RM1,000.00 (One Thousand).
9. Compile cashier overage/shortage report and ensure report is routed to department head for review then submit to Financial Controller at end of each month for review. Investigate any individually significant variances on a timely basis and report any unexplained variances to the Financial Controller.
10. Ensure General Cashier float is counted with an independent witness at least once per month and to conduct surprise float check at all outlets.
11. Ensure all house floats are supported by current, fully completed and approved house bank contracts and recipient fully understands contract per hotel policy.
12. Ensure house float is returned by any terminating employees. After float has been returned, cancel float contract and send a copy to Human Resources, retaining the original for your records.
13. To maintain the safety of GC Safe Deposit Box and Drop In Safety Box keys and passwords at all time.
14. To maintain sufficient small notes for operation use.

c) Accounting General

1. Prepare and post journal vouchers of all accrual expenses.
2. Perform reconciliation on accrual accounts and to tally with General Ledger and update in reconciliation schedule at month end.
3. Perform Bank Reconciliation and ensure the Cash Book in General Ledger is tally with Bank Statement on 30th or 31st monthly.
4. Undertake any other tasks as requested by the Financial Controller from time to time.
5. Bring to the attention of the Financial Controller any matter requiring attention.
6. To co-ordinate with all Head of Departments on monthly reports for account closing purposes and ensure reports are received on timely manner (eg. Utility, Inventory, Kitchen Inter-Transfer, Store Issue etc)
7. To validate and verify the Verification & Approval Form (VAF) before Account Assistant sending out via HelloSign.
8. To co-ordinate with Account Assistant and Account Officer that all balance sheet reconciliations are performed on timely manner.
9. To co-ordinate with Account Assistant and Account Officer that all monthly journals, accruals and prepayment are accounted for.
10. To co-ordinate with Account Assistant that all payment obligations are remitted on timely manner

a) Rental – before 7th monthly (current month)

b) Contract Labour – before 7th monthly (last month)

c) Statutory/Taxes – minimum 2 (two) weeks prior to its due date.

d) All contracted services – first week monthly

d) Finance General

1. To periodically update Contract / Licence / Insurance Listing and ensure they are renewed before expiry date.
2. To ensure tax return form are submitted on timely manner.
3. To ensure Budget are posted into Q3 Financial before opening new fiscal period in Q3F.
4. To co-ordinate with all Finance and Accounting team members during the audit period and ensure all documentations are in place.
5. To assist Financial Controller on audit inquiries.
6. Maintain an effective filing system for all accounting documents (journals, receipts, revenue and sales transaction slips and invoices, stock card, cheque register, payment voucher, fixed asset invoices and register, etc) for future reference and to safe-keep for at least 7 (seven) years for Custom Audit.
7. Maintain an effective filing system for all Contracts/Licences /Taxes /Insurance
8. To provide and maintain all Hotel Contracts / Maintenance Agreement / Deposits records with Suppliers / Contractors
9. Bring to the attention of the Financial Controller any matter requiring attention.
10. To take charge and represent Financial Controller in Accounting & Finance matters during his/her absence.

Job Requirement :

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Finance / Accountancy / Banking, Hospitality / Tourism / Hotel Management, Business Studies / Administration / Management
• Preferably at least 3 years of related working experience.
• Preferably Executives (Hotel) specializing in Accounting / Auditing or equivalent.
• Good communication skills in English, Malay language for both spoken and written
• 1 Full-time positions available

WHAT YOU WILL OWN:

● To provide resolution to foodpanda’s partners in regards to finance (payment & billing), account management (contractual) and
transmission (device / apps) related topics based on the operational perspective
● To maintain business relationship between partners by providing resolution in a timely manner as per agreed SLA
● To gather feedback to better understand partner's pain point and providing quality resolution to maximise partner’s experience
● To share knowledge or best practices to partners based on guidelines from the SOP to ensure smooth operational
● To share insights or informations received in regards to partner’s concern to the relevant department(s) when deemed necessary
● To achieve individual monthly target set by the company as per the bonus scheme

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.

● Candidates must possess at least a Diploma qualification in any field
● A minimum of 1-year prior experience in a contact centre, preferably performing outbound calls
● Required language(s): English (compulsory) and Malay/ Cantonese/ Mandarin/ Tagalog (based on market covered)
● Good interpersonal skills and able to work in a fast paced, high-intensity work environment
● Good analytical skills with a “think outside of the box” attitude
● Flexible and the ability to quickly and successfully embrace change and adapt effectively in response
● Must be able to work on Weekends & Public Holiday
● Preferably with strong computer navigation skills, intermediate in Microsoft Office tools is an added advantage
● Able to join 4 weeks training

Job Brief:

We are looking for a dedicated and friendly Student Service Executive to join our team. The ideal candidate will have a passion for customer service and passion in supporting clients/students throughout their educational journey, ensuring they have a positive experience and access to necessary resources.

Job Responsibilities:

• Provide exceptional student services by promptly addressing inquiries, concerns, and requests, maintaining high responsiveness.
• Organize and manage student courses, events, and programs while serving as a primary point of contact for student communications.
• Maintain regular communication with students through emails, and social media, and assist with the registration process, updating student information in the CRM database.
• Gather feedback to improve services and the overall student experience.
• Develop a deep understanding of Feng Shui products and services, collaborate with the sales team, and identify upselling and cross-selling opportunities based on clients' needs.

Job Requirements:

• Diploma or Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• Fresh graduates are welcome to apply.
• Proven experience in customer service or student support role.
• Excellent communication skills in English, Mandarin is a plus.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office and student management systems or CRM software.

Job Summary

This position is responsible for managing the end-to-end recruitment process including developing recruitment strategies, sourcing candidates, conducting interviews and ensuring a smooth hiring process. Additionally, the position will support employee engagement initiatives that enhance the Firm's culture and promote #bestplacetowork.

Key Responsibilities

• Talent Acquisition: Develop and implement strategies to attract talent. Utilize various sourcing methods (job portal, social media, networking and recruitment events) to source the right candidates especially experience hired.
• Employer Branding: Enhance the Firm's presence in the talent market through career fairs, social media and campus event.
• Onboarding Coordination: Ensuring a seamless onboarding experience for new hires, ensuring that necessary documentation and orientations are completed.
• HRIS: Maintain the HRIS database by ensuring new hire information is accurately entered and leveraging the recruitment module to streamline and automate the recruitment process.
• Data & Reporting: Collaborate with respective group partners/hiring managers to understand specific hiring needs, job requirements and provide regular reports to update on talent acquisition progress.
• Corporate Merchant: Build relationships with suppliers and vendors who offer corporate deals and support in organizing events related to corporate partnerships.

Requirement:

• Candidate should possess a Diploma / Advanced Diploma, Bachelor Degree or equivalent in Human Resource Management, other any other Business Field.
• Preferably at least 3 years of related working experience.
• Exposure to other HR areas such as employee relations, compensation & benefits, or learning & development is an advantage,
• Good communication skills in both spoken and written English

ROLE POSITIONING AND OBJECTIVES:

We are looking for Executive, Commercial who are persuasive and demonstrate selling, communication and closing skills. The Commercial Executive is responsible for the process of calling, pitching, closing and servicing existing partners.

WHAT YOU WILL OWN:

Tasked with the care of a portfolio of partner accounts, you will be expected to:
● Meet the expected daily productivity in terms of the number of vendor sales calls to sell assigned products.
● Be sales-minded and resourceful to hit set KPIs.
● Manage vendor objections according to set guideline
● Record calls, sales and other useful information accurately into CRM tool following guidelines
● Active check and respond in the company’s collaboration platform

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.

● As this is a 100% telesales role, you need to be comfortable in making outbound calls via digital communication tools over extended periods of time.
● Open to fresh graduates. Previous telesales experience is not necessary but is an added advantage (maximum 1.5 years),
● Able to communicate in English effectively, an added advantage for the ability to speak, read & write in Bahasa Malaysia,
Mandarin.
● A strong relationship builder, target-oriented, resilient and a team player with a willingness to learn.
● Fast learner and able to adapt quickly to constant changes in operational processes and requirements.
 

Summary

To attend to inbound calls - inquiries, problems, and complains from the customers to resolve issues, providing excellent contact resolution, and performing outbound calls when necessary.

Job Description.

• Providing complete information about the product to the customer.
• Solving all product or service-related issues of the customers.
• Giving the right pitch to the potential customers, so they buy the product or availing the services.
• Keeping a proper record of the customers.
• Maintaining and updating the information of the customers regularly
• Providing the best possible solution to the queries of the customers

Job Requirements:

• Preferably with at least a Diploma or any equivalent certificate; and possibly considerably with at least a Sijil Pelajaran Malaysia (SPM) holder with relevant work experience in a Contact Centre environment or customer service experience.
• Ability to read, write, and converse fluently in English and Bahasa Malaysia.
• Able to work on rotational shifts including night shift (if and when required), weekends, and public holidays.
• Possess customer-focused customer service skills, with a desire to resolve each customer's issue.
• Strong interpersonal skills and ability to manage difficult customer situations.
• Possesses a good working attitude, self-motivation, good communication skills, teamwork, and ability to interact with various people at work.
• Punctual and disciplined.
• Basic computer skills in Windows environment and Microsoft Office applications including MS Outlook, Word, and Excel.

Working Conditions

• 24/7 shift scheduling (Must be open to flexible working shifts)
• Variable work schedule including work hours at night and weekends
• Overtime may be required
• For working location at Jalan Kolam Air Lama, Ampang, the candidate must possess their own transport

Remark

• Work Hours: 24/7 Shift working schedule (5 days weekly, 8 hours daily, 2 days off)
• Location: Jalan Kolam Air Lama, Ampang
• Malaysian Only
• 
  

Job Descriptions:

• To provide technical support, planning and implementation of housing defects maintenance activities and tasks to ensure smooth running of management.
• Troubleshoot and solving emergency in the most effective and efficient manner with main contractor, Subcontractor.
• Liaise and coordinate with project personnel, Customer Relation Officer, Customer or end user (house owner) on scheduled and unscheduled maintenance/ defects issues in the best manner.
• To carry out predictive & preventive maintenance/defects works according to the planned schedule.
• Assist to develop and enhance existing maintenance/ defects program management to be more proactive manner.
• Comprehensive records keeping of all maintenance/ defects activities.
• Plans and implement daily, weekly, monthly and yearly routine maintenance/ defects programs and emergency recovering plans.
• Attending to customer, contractor on site to support and coordination works.
• Follow up with the daily routine job that has been assigned by the Manager
• Execute or perform any task or assignment that may be assigned by the superior.
• Preparing SOP for end users to use where necessary.
• Manage maintenance/defects inventory (tools, spare parts and etc.) to ensure parts are available in time of needs.
• To ensure good housekeeping is maintained at all times (5S).
• May be required to work in shift or weekend to support the required maintenance/ defects activities.
• Perform other ad-hoc tasks assigned
• Discuss and update the status to the superior timely.
• To be based at Batu Pahat Branch Office
• Working period of Monday-Saturday (8am-5pm)

Job Requirement:

• Candidate should possess a Diploma / Advanced Diploma, Bachelor Degree, Professional Certificates or equivalent in Architecture,Property Development / Real Estate Management,Engineering (Civil),Human Resource Management
• Preferably at least 2 years of related working experience.
• Preferably specializing in Customer Service or equivalent.
• Good communication skills in English,Malay language for both spoken and written
• 1 positions available
• Possess good analytical skills, meticulous, positive working attitude, committed, good interpersonal skills and follow up skills.
• Ability to build good relationship internally and externally
• Multi-tasking is expected.
• Able to work independently under minimal supervision.
• Able to work under pressure and meet deadline
• To be based at Batu Pahat Branch Office.

Job Brief:

Evaluate and negotiate motor claims, ensuring fair settlements and cost efficiency. Handle repair approvals, challenge adjuster recommendations, and manage investigations as needed. Provide coaching to enhance team skills and ensure accurate system entries for seamless claims processing.

Job Responsibilities:

• Motor technical assessment
• Negotiate with repairer on approval sum
• Manage, negotiate and challenge adjuster's recommendation.
• Process/issue approval to repairer and/or next steps; i.e. to conduct further investigation i.e. ODI
• Coach/guide/knowledge transfer on automobile claims assessment skill.
• Necessary entries into claims systems/Merimen, if any

Job Requirements:

• Candidate should possess a Bachelor Degree or equivalent in All Business Field
• Preferably at least 1 year of related working experience.
• Preferably Intern specializing in Finance / Banking / Insurance or equivalent.
• Good communication skills in English,Malay language for both spoken and written
• 1 undefined positions available

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

1. To ensure stores activities are operated smoothly and according to the Standard Operating Procedures. 

   • Manage to handling product quality, stores cleanliness and quality staffs and hygiene.
   • Check bank-in reports of stores to ensure daily sales takings are banked in on time.
   • Monitor and ensure smooth daily operation at the stores assigned.
   • Verification of stores requisitions which includes stock take report, petty cash, claim, payroll, hiring of part time.
   • Ensure Store Opening, Closing and sales transactions are in line with the SOP.
   • Conduct ROR (Review of Operations Risks) on food safety, SOPs, product quality and health risks to ensure compliance to required standards.

2. To train, guide & coach service staff on performance & discipline and plan work shift for store staff. 

3. Responsible in renewing stores license with local council.

4. Ensure overall retail outlets operations are managed effectively to achieve sales targets, maximize profitability and productivity, increase customer satisfaction, and ensure continuous business growth. It also including the monitoring and execution of marketing program.

5. Manage customer complaints promptly and take effective action to prevent a recurrence of such complaints.

6. Monitor and control the operational expenses and budgets.

7. Able to plan sales promotion & marketing initiative.

8. Ensures identification of obsolete/slow moving stock and obtain management approval on markdowns and product discounts to ensure stock is liquidated as per retail /brand/category guidelines.

9. To ensure all orders issued are delivered on time and ensure the highest delivery ratio.

10. To conduct competitor surveys on the product's features, prices, and the activities that are taking place in other surrounding outlets.

11. Any other ad-hoc duties assigned by Management.

Summary

To attend to inbound calls - inquiries, problems, and complaints from customers to resolve issues, providing excellent contact resolution, and performing outbound calls when necessary.

Job Description.

• Providing complete information about the product to the customer.
• Solving all product or service-related issues of the customers.
• Giving the right pitch to the potential customers, so they buy the product or availing the services.
• Keeping a proper record of the customers.
• Maintaining and updating the information of the customers regularly
• Providing the best possible solution to the queries of the customers

Job Requirements:

• Preferably with at least a Diploma or any equivalent certificate; and possibly considerably with at least a Sijil Pelajaran Malaysia (SPM) holder with relevant work experience in a Contact Centre environment or customer service experience.
• Ability to read, write, and converse fluently in English and Bahasa Malaysia.
• Able to work on rotational shifts including night shift (if and when required), weekends, and public holidays.
• Possess customer-focused customer service skills, with a desire to resolve each customer's issue.
• Strong interpersonal skills and ability to manage difficult customer situations.
• Possesses a good working attitude, self-motivation, good communication skills, teamwork, and ability to interact with various people at work.
• Punctual and disciplined.
• Basic computer skills in Windows environment and Microsoft Office applications including MS Outlook, Word, and Excel.

Working Conditions

24/7 shift scheduling (Must be open to flexible working shifts)

Variable work schedule including work hours at night and weekends

Overtime may be required

For working location at Jalan Kolam Air Lama, Ampang, the candidate must possess their transport

Remarks :-

Work Hours: 24/7 Shift working schedule (5 days weekly, 8 hours daily, 2 days off)

Location: Jalan Kolam Air Lama, Ampang

Malaysian Only

Job Description

• Sell and execute all authorised products and promotional activities.
• Lead the exclusive sales rep & general sales team for customer development & distribution.
• Explore new opportunities by opening new accounts.
• Distributor order planning & validate sell out claim.
• Coaching distributor sales team for trade execution excellent.
• Manage stock level to ensure continuous availability and regular rotation.
• Ensure correct shelf price and merchandising are implemented.
• Service all outlets in assigned territory as scheduled.
• Manage daily settlement and collection of payment.
• Participate in sales activation and promotional activities as and when required.
• Enhance relationship through productive communication with all customers to ensure prompt response to needs or complaints to achieve maximum customers' satisfaction.
• Monitor activity at store level and communicate competitive, category, and product information that affect sales results (e.g. pricing, product assortment, promotion and placement) to Sales Management, so that they can proactively respond with new strategies and tactics
• To perform any other task or assignment as directed by the management from time to time.