職責：

• 組織和安排約會。
• 處理記錄保存和文件。
• 監督辦公室的日常運作。
• 處理查詢、提供資訊並確保滿足客戶需求。

要求：

• 至少擁有 SPM / 工商管理或相關領域文憑
• 擁有豐富擔任行政助理或辦公室行政助理的經驗。
• 了解辦公室管理系統和程序。
• 印表機和傳真機等辦公設備的使用知識。
• MS Office 中的 Excel（特別是 MS Excel 和 MS PowerPoint）。

工作福利

• 獎金
• 激勵措施
• 彈性的休息日
• 醫療/產科/眼鏡/宿舍⁠
• 年假/津貼
• 每年增量⁠
• 教育/培訓/職業發展

Location: KL ECO CITY

Job Type: Full-time

About Us:

Bighire is a recruitment agency that helps businesses in the Food & Beverage (F&B), logistics, and retail industries find great talent. We are looking for a Digital Marketing Executive to join our team.

Job Summary:

The Digital Marketing Executive will help promote our agency online to attract job seekers in the F&B, logistics, and retail sectors. This role includes creating content, managing social media, and running online ads.

Key Responsibilities:

• Create Marketing Plans: Develop strategies to attract candidates for F&B, logistics, and retail jobs.
• Content Creation: Write posts for our website, social media, and emails to engage job seekers.
• Manage Social Media: Grow our presence on LinkedIn, Facebook, and Instagram.
• Run Ads: Create and manage online advertising campaigns.
• Email Campaigns: Design email newsletters to inform candidates about job openings.
• Analyze Results: Track and report on the success of marketing efforts.
• Work with Teams: Collaborate with recruitment consultants to understand hiring needs.

Qualifications:

• Bachelor’s degree in Marketing or related field.
• Experience in digital marketing, especially in recruitment or relevant industries.
• Knowledge of social media, SEO, and online advertising.
• Good communication skills.
• Creative and able to work well in a team.

Perks & Benefits

• Personal development opportunities

地點：吉隆坡生態城

工作類型：全職

關於我們：

Bighire 是一家招聘機構，致力於幫助食品和飲料 (F&B)、物流和零售業的企業尋找優秀人才。我們正在尋找一位數位行銷主管加入我們的團隊。

工作總結：

數位行銷主管將協助在線上推廣我們的機構，以吸引餐飲、物流和零售業的求職者。該角色包括創建內容、管理社交媒體和投放線上廣告。

主要職責：

• 制定行銷計畫：制定策略來吸引餐飲、物流和零售職位的候選人。
• 內容創建：為我們的網站、社交媒體和電子郵件撰寫貼文以吸引求職者。
• 管理社群媒體：擴大我們在 LinkedIn、Facebook 和 Instagram 上的影響力。
• 投放廣告：建立和管理線上廣告活動。
• 電子郵件活動：設計電子郵件通訊，向候選人通報職缺。
• 分析結果：追蹤並報告行銷工作的成功。
• 與團隊合作：與招募顧問合作，了解招募需求。

資格：

• 行銷或相關領域學士學位。
• 擁有數位行銷經驗，尤其是招募或相關行業的經驗。
• 了解社交媒體、SEO 和線上廣告。
• 良好的溝通能力。
• 有創造力並且能夠在團隊中很好地工作。

津貼和福利

• 個人發展機會

Key Responsibilities:

• Identify New Clients: Generate leads and acquire new clients for mass hiring recruitment services.
• Build Strong Relationships: Develop and maintain long-term partnerships with clients in need of large-scale recruitment solutions.
• Tailor Hiring Solutions: Understand clients' needs and propose tailored mass hiring strategies to meet their recruitment goals.
• Achieve Sales Targets: Meet and exceed revenue targets through effective business development efforts.
• Market Research: Stay updated on industry trends and competitor offerings to position BigHire competitively.

Requirements:

• Experience: 3+ years in business development or sales, ideally in recruitment or staffing services.
• Skills: Strong communication, negotiation, and relationship-building abilities.
• Industry Knowledge: Familiarity with mass hiring and recruitment strategies is a plus.
• Results-Driven: Proven track record of meeting sales targets and driving business growth

Benefits:

• Competitive salary with performance-based incentives.
• Opportunity to work with a growing recruitment agency.
• Career growth and advancement opportunities.

Responsibilities:

1. Responsible in all Human Resources initiatives which include Salary Administration, Time Management, Retention Management, Industrial Relations, updates of employee personal files, preparation of HR letters and reports.
2. To handle an organization’s compensation and rewards program.
3. To ensure employee personal data is correctly updated into payroll system and all related documentation such as Job Application Form, Resume, Certificates, Appointment Letter & others related documents are file.
4. To ensure salaries and benefits comply with the current legislation about human rights and pay equity.
5. To handle employee benefits utilization such as overtime, wages, allowances, leave & staff medical benefits as per HR policy & guidelines.
6. To monitor and update employee lateness, absconded and general exception log reports to all related managers.
7. To ensure employee OT & Leave are completely updated in E-Staffs.
8. To ensure the accurate and timely payroll preparation and process monthly payroll (full cycle).
9. To liaise with government statutory bodies (LHDN / PERKESO / KWSP & HRDF) for legal and administration requirement.
10. To monitor, update and ensure all employee Confirmation, Annual Increment, Promotion, Bonus, Retirement and Termination is completely compliance on time as per Company HR Policy.
11. To handle and prepare budget reports to finance department quarterly.
12. Conduct periodic audits, prepare and present reports.
13. Work and co-ordinate with other departments to ensure a smooth and effective operation in the office;
14. To perform any other duties as appointed by the management

Requirement:

1. Diploma or Degree in human resource or relevant studies
2. Minimum 3 years’ HR work experience in the manufacturing industry.
3. Good knowledge of local employment laws.
4. Hands-on experience with payroll software & data analysis
5. Good analytical skills & detail-oriented.
6. Experience with employee satisfaction surveys.
7. Critical thinker and problem-solving skills.
8. Team player & great interpersonal and communication skills

Perks & Benefits

• 13 month salary
• Performance bonus
• Panel clinic and inhouse clinic
• Insurance
• Free parking
• Dental allowance
• Sport activities

Product Research Specialist

Responsibilities

• Conduct market analysis and consumer trend.
• Understand customer preferences.
• Evaluate product testing and feedback.
• Integrate design considerations and aesthetic factors into research tasks.
• Ensure products align with market expectations and trends.
• Engage with manufacturers and suppliers.
• Facilitate product development.
• Ensure product quality.
• Negotiate terms with suppliers.
• Research, analyze, and evaluate suppliers and their product categories.
• Align with company profitability, sales targets, and budget.
• Analyze data from customer reviews and supplier negotiations.
• Inform decision-making processes related to product development.
• Collect, organize, and analyze data to solve problems.
• Explore issues and predict market trends.
• Research, analyze, and evaluate suppliers and their product categories.
• Align with company profitability, sales targets, and budget.
• Compile research findings.
• Present reports and recommendations.
• Contribute to product development strategies.
• Complete tasks supporting overall business operations and product development efforts.
• Contribute to ongoing and existing product improvement efforts and Identify areas for enhancement.
• Ad- hoc as necessary.

Responsibilities

• At least 1-2 years of working experience in the related field .
• Customer services oriented, creative, passionate and good team spirit.
• Good analytical and presentation skills and ability to communicate effectively with all levels.
• Able to work independently, meet tight deadlines .
• Critical thinking and creative problem-solving skills and strong judgment and decision-making.
• Fluency in Chinese, Malay and English is required.

Benefits

• Attractive salary with Basic and Allowances
• Employee season parking card
• Bonus ; Yearly Increment ; Company Trip
• Early confirmation and increment based on performance
• Annual Leave, Medical Leave, Child Care Leave, Honeymoon Leave and etc
• KWSP , SOCSO & EIS
• Attendance Allowance
• Monthly Celebration
• Medical Insurances
• Yearly Lucky draw and employee awards.
• Salary on time
• Free Facial and Laser monthly
• Staff purchases and Family Price
• Referral Fees

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Flexible working hours
• Company trips
• Medical insurance
• Personal leave
• Personal development opportunities

產品研究專家

職責

• 進行市場分析和消費趨勢。
• 了解客戶的喜好。
• 評估產品測試和回饋。
• 將設計考量和美學因素融入研究任務中。
• 確保產品符合市場預期和趨勢。
• 與製造商和供應商合作。
• 促進產品開發。
• 確保產品品質。
• 與供應商談判條款。
• 研究、分析和評估供應商及其產品類別。
• 與公司獲利能力、銷售目標和預算保持一致。
• 分析來自客戶評論和供應商談判的數據。
• 為與產品開發相關的決策過程提供資訊。
• 收集、組織和分析數據以解決問題。
• 探索問題並預測市場趨勢。
• 研究、分析和評估供應商及其產品類別。
• 與公司獲利能力、銷售目標和預算保持一致。
• 彙編研究結果。
• 提出報告和建議。
• 為產品開發策略做出貢獻。
• 完成支援整體業務營運和產品開發工作的任務。
• 為正在進行的和現有的產品改進工作做出貢獻，並確定需要改進的領域。
• 根據需要臨時進行。

職責

• 至少1-2年相關領域的工作經驗。
• 以客戶服務為導向，富有創造力，充滿熱情，具有良好的團隊精神。
• 良好的分析和表達能力以及與各個層級有效溝通的能力。
• 能夠獨立工作，在緊迫的期限內完成工作。
• 批判性思考和創造性解決問題的能力以及強大的判斷力和決策能力。
• 需要流利的華語、馬來語和英語。

好處

• 具有吸引力的薪資，包括基本薪資和津貼
• 員工季節停車卡
• 獎金 ;每年增量；公司旅行
• 提前確認並根據績效增加
• 年假、病假、育嬰假、蜜月假等
• KWSP、SOCSO 與 EIS
• 出勤津貼
• 每月慶典
• 醫療保險
• 每年抽獎和員工獎勵。
• 按時發薪資
• 每月免費臉部護理和雷射護理
• 員工採購和家庭價格
• 推薦費

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 彈性的工作時間
• 公司旅行
• 醫療保險
• 事假
• 個人發展機會

Responsibilities for customer acquisition specialist

• Achieve performance targets by bringing clients through the advice process • Develop client relationships with new and existing clients

• Establish and develop relationships with staff in supporting organisations • Provide professional best advice in developing clear financial plans for new and existing clients

• Adhere to strict risk management procedures

• Identify financial requirements and develop clear financial plans for new and existing clients in relation to a range of retail products

• Ensure that the highest level of customer service is provided on a consistent basis

• Develop relationships with new and existing clients in line with targets and standards

• Ensure full compliance with all relevant company policies, procedures and legal and regulatory requirements

Strong business development element to this role - generation of new leads/client relationships is key

Packages & Benefits:

Allowance schemes available to cover your basic needs.

Opportunity to boost your income (monthly basic allowance + unlimited commission + unlimited incentives).

Training, coaching, mentorship provided by experienced practitioners

Opportunity to win oversea-vacation trips every year

Opportunity to experience "Work-Life Integration" career

Qualifications

We are looking for candidates with:

Minimum Diploma holder or higher education qualification

Financially stable (no bankruptcy)

Possess own transportation

Have the drive for achievement and improvement

Self-reliant, discipline, opportunity-focused, action-takers, result-driven

Positive learning attitude, willingness to learn, coachable

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Regular team activities

The Talent Acquisition Specialist is responsible for managing the full-cycle recruitment process for both direct labor positions within the manufacturing plant, (operators, machinist, QC Inspectors and other skilled/unskilled roles) and professional positions (including officers, executives, specialists & managers). In addition, the TA Specialist will lead the Internship Program and build strong partnerships with local colleges and universities. This role ensures efficient and effective sourcing, interviewing, and onboarding of qualified candidates, while collaborating closely with hiring managers to meet the workforce needs of the company.

Job Description

Recruitment Strategy & Workforce Planning:

• Collaborate with HR and plant management to understand workforce needs and develop a recruitment strategy.
• Utilize data to forecast hiring needs and identify potential gaps in staffing.
• Monitor and maintain relationships with staffing agencies to supplement hiring needs.

Sourcing Candidates:

• Source qualified candidates through multiple channels such as job boards, social media, employee referrals, recruitment fairs etc
• Develop talent pipelines for current and future manpower needs, including entry-level and skilled positions.
• Build relationships with local technical schools, trade associations, and job centers to identify top talent.

Screening & Interviewing:

• Review resumes, applications, and assess candidates' qualifications for suitability for the position.
• Conduct phone screenings and in-person interviews with candidates to assess technical skills, experience, and cultural fit.
• Coordinate technical assessments and pre-employment testing as required.

Stakeholder Management:

• Partner closely with plant managers and department heads to understand role-specific requirements and competencies.
• Provide regular updates to hiring managers on the status of open roles and recruitment activities.
• Serve as the primary point of contact for candidates throughout the recruitment process, ensuring a positive candidate experience.

Employer Branding & Recruitment Events:

• Represent the company at local job fairs, recruitment events, and networking opportunities to attract right talents.
• Support the employer branding initiatives by promoting the company's culture, benefits, and growth opportunities to prospective employees.

Onboarding Support:

• Collaborate with HR to facilitate a smooth onboarding process, including pre-employment checks, contract negotiations, and induction training.

Data Reporting & Continuous Improvement:

• Track and report recruitment metrics such as time-to-fill, cost-per-hire, and candidate quality to optimize the recruitment process.
• Continuously evaluate recruitment strategies and tools, seeking opportunities for improvement and greater efficiency.
• Stay updated on industry trends, labor market conditions, and best practices in talent acquisition

Job Requirements:

• Bachelor’s degree in Human Resources, Business Administration or a related field
• 5 years of experience in high-volume recruitment, ideally within a manufacturing environment.
• Resourceful in sourcing candidates using a variety of methods (job boards, social media, recruitment fairs, and networking).
• Adaptability in a fast-paced, dynamic work environment, responding quickly to changing labor demands or company priorities.
• Strong communication skills (both written and verbal) to effectively liaise with candidates, hiring managers, and external partners.
• Proactive mindset in seeking innovative ways to attract talent and improve recruitment processes.
• Team player who can collaborate effectively with HR colleagues and hiring managers across departments.

Benefits

• Medical, Dental, Optical coverage
• Comprehensive Insurance Coverages
• Annual Leave & MOHRM Statutory Leave
• Annual Wage Supplement (AWS)
• Good Career Progression
• Training Provided
• Employee Engagement Activities
• Rewards & Recognition Programs
• Birthday Gift

SKINTIFIC is a dynamic company dedicated to expanding our presence in the market. We are looking for 2 creative and results-driven Influencer Marketing Specialist to lead our efforts in the Chines market, 1 utilizing IG and another with XHS (XiaoHongShu) platform.

Job Overview: As an Influencer Marketing Specialist, you will be responsible for developing and executing influencer marketing strategies tailored to the Chinese market. Your primary goal will be to enhance brand visibility, drive engagement, and increase conversions through effective collaborations with key influencers on IG/XHS.

Key Responsibilities:

Strategy Development:

• Create and implement comprehensive influencer marketing strategies specific to the IG/XHS platform.
• Analyze market trends and competitor activities to identify opportunities for collaboration.

Influencer Identification:

• Research and identify key influencers in our niche with a strong presence on IG/XHS.
• Build and maintain relationships with influencers, including micro and macro influencers.

Campaign Management:

• Plan and execute influencer campaigns, ensuring alignment with brand goals and objectives.
• Coordinate content creation, delivery, and scheduling with influencers.

Performance Tracking:

• Monitor and analyze campaign performance metrics (engagement, reach, conversions).
• Prepare regular reports and insights to assess the effectiveness of influencer partnerships.

Content Collaboration:

• Work closely with influencers to ensure brand messaging is effectively communicated.
• Support content creation efforts, ensuring high-quality and authentic brand representation.

Budget Management:

• Manage the influencer marketing budget, ensuring cost-effective campaign execution.

Qualifications:

• Bachelor’s degree in Marketing, Communications, or a related field.
• Proven experience in influencer marketing, preferably within the Chinese market.
• Strong understanding of IG/XHS and its user demographics.
• Excellent communication and interpersonal skills.
• Proficiency in Chinese (Mandarin) and English is highly preferred.
• Creative mindset with a passion for social media and emerging trends, especially in the beauty & make-up industry.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Open culture

SKINTIFIC 是一家充滿活力的公司，致力於擴大我們在市場上的影響力。我們正在尋找 2 位富有創意且以結果為導向的影響者行銷專家來領導我們在中國市場的工作，其中 1 位使用 IG，另一位使用 XHS（小紅書）平台。

職位概述：身為網紅行銷專家，您將負責制定和執行針對中國市場的網紅行銷策略。您的主要目標是透過與 IG/XHS 上的主要影響者進行有效合作，提高品牌知名度、提高參與度並提高轉換率。

主要職責：

策略發展：

• 創建並實施針對 IG/XHS 平台的全面影響者行銷策略。
• 分析市場趨勢和競爭對手的活動，以確定合作機會。

影響者識別：

• 研究並確定我們利基市場中在 IG/XHS 上具有強大影響力的關鍵影響者。
• 與影響者建立並維持關係，包括微觀和宏觀影響者。

活動管理：

• 規劃和執行有影響力的活動，確保與品牌目標一致。
• 與影響者協調內容創建、交付和安排。

績效追蹤：

• 監控和分析活動績效指標（參與度、覆蓋率、轉換率）。
• 準備定期報告和見解，以評估影響者合作關係的有效性。

內容協作：

• 與影響者密切合作，確保品牌訊息有效傳達。
• 支持內容創作工作，確保高品質和真實的品牌表現。

預算管理：

• 管理影響者行銷預算，確保具有成本效益的活動執行。

資格：

• 行銷、傳播或相關領域的學士學位。
• 在影響者行銷方面擁有豐富的經驗，最好是在中國市場。
• 對 IG/XHS 及其使用者人口統計有深入的了解。
• 優秀的溝通和人際交往能力。
• 精通中文（國語）和英文者優先。
• 具有創意思維，對社交媒體和新興趨勢充滿熱情，尤其是在美容和化妝行業。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 醫療保險
• 開放文化

The Talent Acquisition Specialist is responsible for managing the full-cycle recruitment process for both direct labor positions within the manufacturing plant, (operators, machinist, QC Inspectors and other skilled/unskilled roles) and professional positions (including officers, executives, specialists & managers). In addition, the TA Specialist will lead the Internship Program and build strong partnerships with local colleges and universities. This role ensures efficient and effective sourcing, interviewing, and onboarding of qualified candidates, while collaborating closely with hiring managers to meet the workforce needs of the company.

Job Description

Recruitment Strategy & Workforce Planning:

• Collaborate with HR and plant management to understand workforce needs and develop a recruitment strategy.
• Utilize data to forecast hiring needs and identify potential gaps in staffing.
• Monitor and maintain relationships with staffing agencies to supplement hiring needs.

Sourcing Candidates:

• Source qualified candidates through multiple channels such as job boards, social media, employee referrals, recruitment fairs etc
• Develop talent pipelines for current and future manpower needs, including entry-level and skilled positions.
• Build relationships with local technical schools, trade associations, and job centers to identify top talent.

Screening & Interviewing:

• Review resumes, applications, and assess candidates' qualifications for suitability for the position.
• Conduct phone screenings and in-person interviews with candidates to assess technical skills, experience, and cultural fit.
• Coordinate technical assessments and pre-employment testing as required.

Stakeholder Management:

• Partner closely with plant managers and department heads to understand role-specific requirements and competencies.
• Provide regular updates to hiring managers on the status of open roles and recruitment activities.
• Serve as the primary point of contact for candidates throughout the recruitment process, ensuring a positive candidate experience.

Employer Branding & Recruitment Events:

• Represent the company at local job fairs, recruitment events, and networking opportunities to attract right talents.
• Support the employer branding initiatives by promoting the company's culture, benefits, and growth opportunities to prospective employees.

Onboarding Support:

• Collaborate with HR to facilitate a smooth onboarding process, including pre-employment checks, contract negotiations, and induction training.

Data Reporting & Continuous Improvement:

• Track and report recruitment metrics such as time-to-fill, cost-per-hire, and candidate quality to optimize the recruitment process.
• Continuously evaluate recruitment strategies and tools, seeking opportunities for improvement and greater efficiency.
• Stay updated on industry trends, labor market conditions, and best practices in talent acquisition

Job Requirements:

• Bachelor’s degree in Human Resources, Business Administration or a related field
• 5 years of experience in high-volume recruitment, ideally within a manufacturing environment.
• Resourceful in sourcing candidates using a variety of methods (job boards, social media, recruitment fairs, and networking).
• Adaptability in a fast-paced, dynamic work environment, responding quickly to changing labor demands or company priorities.
• Strong communication skills (both written and verbal) to effectively liaise with candidates, hiring managers, and external partners.
• Proactive mindset in seeking innovative ways to attract talent and improve recruitment processes.
• Team player who can collaborate effectively with HR colleagues and hiring managers across departments.

Benefits

• Medical, Dental, Optical coverage
• Comprehensive Insurance Coverages
• Annual Leave & MOHRM Statutory Leave
• Annual Wage Supplement (AWS)
• Good Career Progression
• Training Provided
• Employee Engagement Activities
• Rewards & Recognition Programs
• Birthday Gift

主要職責：

• 識別新客戶：為大規模招募招募服務產生潛在客戶並獲取新客戶。
• 建立牢固的關係：與需要大規模招募解決方案的客戶建立並維持長期合作關係。
• 客製化招募解決方案：了解客戶的需求並提出量身定制的大規模招募策略，以實現其招募目標。
• 實現銷售目標：透過有效的業務發展努力達成並超越收入目標。
• 市場研究：隨時了解產業趨勢和競爭對手的產品，以使 BigHire 具有競爭力。

要求：

• 經驗：3年以上業務開發或銷售經驗，最好是在招募或人事服務方面。
• 技能：較強的溝通、談判、建立關係的能力。
• 產業知識：熟悉大規模招募和招募策略者優先。
• 以結果為導向：在滿足銷售目標和推動業務成長方面擁有良好的記錄

好處：

• 有競爭力的薪酬和基於績效的激勵。
• 有機會與不斷壯大的招聘機構合作。
• 職涯發展和晉昇機會。

Key Responsibilities:

• Create Paid Ad Campaigns: Design and run social media ads (Facebook, Instagram, Google) to attract candidates for non-executive positions.
• Target the Right Audience: Use targeting options (location, demographics, etc.) to reach the right job seekers.
• Ad Copy & Creatives: Create engaging visuals and write effective ad copy to get more applicants.
• Monitor & Adjust Campaigns: Track ad performance and make updates to improve results (more clicks, lower costs).
• Manage Budgets: Use ad budgets wisely to get the most value from each campaign.
• Report Results: Analyze and share campaign performance to show progress and improvements.
• Work with Recruiters: Collaborate with the recruitment team to align ad strategies with hiring goals.

Requirements:

• Experience: 1 year managing paid social media ads, ideally for recruitment.
• Skills: Proficient in Facebook Ads Manager, Google Ads, and campaign optimization.
• Creative: Ability to create effective ad copy and visuals that grab attention.
• Analytical: Strong data analysis skills to improve campaign performance.

Nice-to-Have:

• Experience with recruitment marketing.
• Knowledge of other digital marketing strategies (SEO, email, etc.).

• Competitive package.

客戶獲取專家的職責

• 透過引導客戶完成諮詢流程來實現績效目標 • 與新客戶和現有客戶發展客戶關係

• 與支持組織的員工建立和發展關係 • 為新舊客戶制定清晰的財務計畫提供專業的最佳建議

• 遵守嚴格的風險管理程序

• 確定與一系列零售產品相關的財務要求並為新舊客戶制定明確的財務計劃

• 確保始終如一地提供最高水準的客戶服務

• 根據目標和標準與新舊客戶建立關係

• 確保完全遵守所有相關的公司政策、程序以及法律和監管要求

該職位具有強大的業務發展要素 - 產生新的潛在客戶/客戶關係是關鍵

套餐及福利：

津貼計劃可滿足您的基本需求。

增加收入的機會（每月基本津貼+無限佣金+無限獎勵）。

由經驗豐富的從業者提供培訓、輔導和指導

每年都有機會贏得海外度假旅行

有機會體驗「工作與生活融合」的職業生涯

資格

我們正在尋找具有以下特徵的候選人：

最低文憑持有者或高等教育資格

財務穩定（無破產）

擁有自己的交通工具

有成就和進步的動力

自力更生、遵守紀律、注重機會、採取行動、以結果為導向

正向的學習態度，願意學習，可輔導

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 定期團隊活動

人才招募專家負責管理製造工廠直接勞動力角色的全週期招募流程，例如機器操作員、裝配工、技術員和其他熟練/非熟練勞動力。該角色確保高效且有效地尋找、面試和入職合格的候選人，同時與招聘經理合作以滿足公司的勞動力需求。這是一個為期 1 年的可續約合約職位。

職位描述

招募策略與勞動力規劃：

• 與人力資源和工廠管理層合作，了解勞動力需求並制定直接勞工職位的招募策略。
• 利用數據預測招募需求並確定直接勞動力配置的潛在缺口。
• 監控並維持與人才仲介機構的關係，以補充直接勞動力招募需求。

採購候選人：

• 透過招聘網站、社群媒體、員工推薦、招聘會等多種管道尋找合格的候選人
• 開發滿足當前和未來勞動力需求的人才管道，包括入門級和技術職位。
• 與當地技術學校、行業協會和就業中心建立關係，以確定頂尖人才。

篩選與麵試：

• 審查履歷、申請並評估候選人的資格是否適合該職位。
• 對候選人進行電話篩選和麵對面面試，以評估技術技能、經驗和文化契合度。
• 根據需要協調技術評估和就業前測試。

利害關係人管理：

• 與工廠經理和部門主管密切合作，以了解直接勞工角色所需的特定角色要求和能力。
• 定期向招聘經理提供有關空缺職位和招聘活動狀態的最新資訊。
• 在整個招募過程中作為候選人的主要聯絡人，確保積極的候選人體驗。

雇主品牌和招募活動：

• 代表公司參加當地招聘會、招募活動和社交機會，以吸引直接勞動力人才。
• 透過向潛在員工宣傳公司文化、福利和成長機會來支持雇主品牌計畫。

入職支援：

• 與人力資源部門合作，促進順利的入職流程，包括入職前檢查、合約談判和入職培訓。

數據報告和持續改進：

• 追蹤和報告招募指標，例如填補時間、每次招募成本和候選人質量，以優化招募流程。
• 不斷評估招募策略和工具，尋找改善和提高效率的機會。
• 隨時了解行業趨勢、勞動力市場狀況以及人才招募的最佳實踐。

職位要求：

• 人力資源、工商管理或相關領域學士學位
• 擁有 5 年大批量招聘經驗，最好是在製造環境中。
• 善於利用各種方法（招募委員會、社群媒體、招聘會和人脈）尋找候選人。
• 適應快節奏、動態的工作環境，快速回應不斷變化的勞動力需求或公司優先事項。
• 強大的溝通技巧（書面和口頭），能夠有效地與候選人、招募經理和外部合作夥伴聯絡。
• 積極主動地尋求創新方法來吸引人才和改善招募流程。
• 能夠與跨部門的人力資源同事和招募經理有效協作的團隊合作者。

好處

• 醫療、牙科、光學保險
• 全面的保險範圍
• 年假和人力部法定休假
• 年度工資補貼 (AWS)
• 獎勵和認可計劃
• 良好的職業發展
• 提供培訓
• 教育援助計劃
• 員工參與活動
• 生日禮物

主要職責：

• 創建付費廣告活動：設計和投放社群媒體廣告（Facebook、Instagram、Google）以吸引非執行職位的候選人。
• 瞄準合適的受眾：使用定位選項（地點、人口統計等）來吸引合適的求職者。
• 廣告文案與創意：創造引人入勝的視覺效果並撰寫有效的廣告文案以吸引更多申請者。
• 監控和調整廣告活動：追蹤廣告成效並進行更新以改善結果（點擊次數更多，成本更低）。
• 管理預算：明智地使用廣告預算，從每個廣告系列中獲得最大價值。
• 報告結果：分析和分享活動績效以顯示進展和改進。
• 與招募人員合作：與招募團隊合作，使廣告策略與招募目標保持一致。

要求：

• 經驗：1 年管理付費社群媒體廣告的經驗，非常適合招募。
• 技能：精通 Facebook Ads Manager、Google Ads 和廣告活動優化。
• 創意：能夠創造有效的廣告文案和吸引註意力的視覺效果。
• 分析：強大的數據分析能力，可提高活動績效。

錦上添花：

• 具有招募行銷經驗。
• 了解其他數位行銷策略（SEO、電子郵件等）。

• 有競爭力的套餐。

Job Responsibilities

• Process payroll accurately in a timely manner
• Ensure all personnel file are properly recorded and filed
• Monitor KDN and JPN compliance
• The headcounts are around 300-500
• Preferably Entry Level specialized in Hr or Payroll

.

Job Requirement:

• Fresh Graduates are encouraged to apply.
• Diploma in HR or Mathematics is required.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Eager to learn Payroll and interested in calculating basics mathematics.

Perks & Benefits

• Quarterly KPI Bonus / Allowance (Up to RM1200)
• Company trip
• Personal development opportunities
• Long unrecorded leave on Raya Aidilfitri
• Personal Leave

Job Brief:

The Industrial Relations (IR) Specialist is expected to manage all aspects of industrial relations and compliance within our organisation. This role is critical in fostering a positive workplace environment by resolving employee grievances, overseeing disciplinary processes, and ensuring compliance with labor laws.

Job Responsibilities:

Industrial Relations (IR) Management

• Handle and resolve employee grievances promptly and effectively to maintain a positive workplace environment.
• Oversee the full disciplinary process, including conducting investigations, drafting show-cause letters, and managing domestic inquiries.
• Represent the company in labor court proceedings and ensure compliance with court rulings.

Compliance and Advisory

• Stay updated on the latest amendments to the Employment Act and other relevant labor laws.
• Provide expert advice to HODs and management on IR matters, ensuring compliance with applicable laws and company policies.
• Assist in developing and implementing company policies to mitigate risks and maintain compliance.

Cross-Functional HR Collaboration

• Partner with other HR functions to ensure seamless integration of IR practices across HR operations.
• Participate in HR projects and organisational development initiatives as needed.
• Support activities and programs that enhance employee well-being and satisfaction.

Job Requirement:

• Bachelor's degree in Human Resources, Industrial Relations, Law or a related field. A Master's degree or relevant certification, i.e. Certified Industrial Relations Practitioner is an added advantage.
• At least 5–7 years of experience in industrial relations, employee relations, or HR compliance roles.
• Proven experience in handling labor court proceedings, grievance resolution, and disciplinary processes.
• In-depth understanding of labor laws, including the Employment Act and other relevant legislation.
• Familiarity with drafting show-cause letters, conducting investigations, and managing domestic inquiries.
• Ability to interpret legal amendments and provide actionable advice to ensure compliance.

About the job

We want to fill this position with a hands-on and detailed individual who can support the needs of the business as we grow as an organization with various revenue channels and payment methods. This role focuses on Account Receivables and Regional Ikea Business Functions

Your assignment

• Financial Record-Keeping: Maintain and update financial records, including ledgers, journals, and accounts receivable, ensuring accuracy and compliance with company policies and regulations.
• Data Entry: Accurately enter financial data into accounting software and spreadsheets.
• Invoice Processing: Assist in the preparation, verification, and processing of invoices.
• Customer Payment Management:  Updating customer payments, monitor aging and follow up on payment related matters
• Reconciliation: Perform sales related reconciliation and bank reconciliation, and any required reconciliation from time to time.
• Document Management: Maintain up-to-date and organized records and files of financial documents.
• Communication: Liaise with customers, clients, and internal departments to resolve account discrepancies and issues.
• Compliance and Audits: Assist with month-end and year-end closing processes. Ensure compliance with company policies and procedures. Assist with internal and external audits as needed.

The Core Job:  

• Understand existing As-Is Processes through Observation, User Interviews, Existing SOPs/ Policies of the department concerned, and its relevant Line of Business (LOB).
• Establish a Service Level Agreement (SLA) for tasks performed by the department’s staff (Within control only), based on current practice and Bank Negara Malaysia (BNM) guidelines.
• Expand the QAQC framework to all Third Party Assistance to ensure they are following the SLA, Guidelines, and compliance.
• Prepare QAQC Checklist for the department concerned and its relevant LOB & TPA.
• Set QAQC assessment frequency and determine the number of cases to be audited per person.
• Set Key Performance Indicator (KPI), based on the total percentage (%) of QAQC assessment evaluation.
•  Perform QAQC Assessment.
• Compile the evaluated checklists and list down the findings based on the assessment, identify gaps, pitfalls, and shortcomings based on QAQC Audits, and propose solutions.
• Review the level of adherence to process and compliance among staff, escalate lapses, and monitor Composite Risk Rating (CRR) tracking to ensure compliance and implementation of solutions, with the relevant stakeholders.
• Post assessment, discuss with relevant stakeholders and review the level of adherence to process and compliance among staff, escalate lapses, and monitor Composite Risk Rating (CRR) tracking to ensure compliance and implementation of solutions.
• Validate and verify SOPs/ WIs of all processes.
• Ensure that all processes strictly follow SOPs/ WIs, in day-to-day operations.
• Inform the department HOD/ reporting manager immediately in the event of any discrepancies/ lapses in SOPs/WIs.
• Identify gaps/ pitfalls/ shortcomings of processes in terms of BNM, Legal, Compliance, Risk, HR & Admin.
• Translate these requirements into viable solutions, capable of handling documentation, workflow management, reporting & other additional regulatory requirements, and exceptions such as legal, and data analytics.



Job Requirement:

• Candidate should possess a Bachelor Degree or equivalent in All Business Field
• Preferably at least 1 year of related working experience.
• Preferably undefined specializing in Finance / Banking / Insurance or equivalent.
• Good communication skills in English,Malay language for both spoken and written
• 1 undefined positions available

Job Description

• Ensure that all documents comply with company policies, legal requirements, and industry regulations. 
• Identify any discrepancies or irregularities and take appropriate action to address them. 
• Collaborate with internal teams, to resolve issues related to document verification and compliance. 
• Communicate effectively with external stakeholders to clarify requirements or request additional information as needed.
• Maintain accurate records of refund and reimbursement transactions, including detailed documentation of approvals, payments, and communication with stakeholders. 
• Generate reports on refund and reimbursement activity for management review and audit purposes.
• Communicate with users regarding refund status, providing clear explanations and assistance as needed. 
• Process refunds accurately and efficiently through backend systems and maintaining proper documentation.
• Gather feedback from users regarding their experience with our applications and services, capturing both technical issues and general feedback. 
• Provide clear and concise instructions to users via email to guide them through issue resolution steps or escalate issues as necessary. 
• Address user inquiries and concerns related to application difficulties, and functionality errors.

Position Summary:

The People Development and Engagement Specialist plays a key role in building community and inspiring strong connections for every employee. This position is primarily responsible for assisting in the development, implementation, and maintenance of talent development programs, initiatives, and communications that promote engagement, professional development and recognition, while ensuring alignment with the vision and mission of WORQ. 

Job Responsibilities:

• Create and implement programs related to talent development, such as performance management, leadership and employee development, employee engagement and organizational culture work.
• Serve as a key player in the administration and maintenance of the learning management system, including coordination and scheduling of HR focused employee training.
• Facilitate new employee orientation/onboarding, with a particular focus on a positive, informative, and welcoming experience that introduces employees to the organization and its culture.
• Seek to continuously advance the new employee onboarding experience by compiling feedback, partnering with key internal stakeholders, and developing new solutions.
• Spearhead the development of a strong company culture across functions, with an eye toward developing a consistent company brand, both internally and externally.
• Work with the team and key stakeholders to plan and facilitate employee events, which may include onsite activities, volunteer events, and virtual experiences.
• Plan, craft, and manage the creation and distribution of communications, collecting and incorporating feedback, capturing and analyzing survey data, and developing and implementing engagement action plans.
• Maintain current knowledge of industry trends and best Talent Development practices; make recommendations to improve current programs and processes
• Communicate effectively with team members, customers, and stakeholders, both verbally and in writing.
• Perform other or ad hoc duties and responsibilities as assigned by the superior (s).
   

R&D Development Specialist lead projects up to process build/implementation and they are important knowledge holders in their field. The specialist is consulted by other R&D members for NPD projects and by other JDE employees in case of operational issues. Product specialists are responsible for the development and exploitation of JDE's proprietary knowledge, and may require to build the network with external experts and suppliers.

The specialist combines project management skills with a understanding of his/her field of expertise. The specialist integrates technological knowledge and business relevance, balancing new technological opportunities with operational consequences to ensure creation of viable new opportunities for JDE.

Specialists have a hands-on approach, executing pilot plant, plant trial and tasting work for their own projects or to support others as well as providing thought leadership and applying their academic knowledge to JDE.

Specialist roles sit within all categories and functions within R&D: e.g. Category Product/Process and Packaging, Application Centres, Science & Technology, Quality and Food Safety, SARA, Consumer Inspired Innovation.
Junior level of recognition within JDE R&D.

Responsibilities:

• Leads max 1. C/D innovation project, and/or supports other innovation / Productivity / Process Development /Packaging/Sustainability/Compliance projects. Supports planning and set-up for several R&D projects, sometimes as project leader
• Execute and/or support R&D projects with the aim to deliver new knowledge, skills and production capabilities that are essential for NPD / Productivity / Process Development /Packaging/Sustainability/Compliance aligned with line manager. Contributes to current projects as R&D team member
• Tasks include (but not limited to): defining and leading pilot/plant trials, collecting experimental data, writing technical reports and SOPs, developing prototypes, completing sensory, chemical, physical and analytical assessments of product, issuing technical drawings, material selection, defining packaging functional specification & finished goods specifications including pallet configuration & container loading configurations, carry out artwork and labelling vetting process, complete specification [ from write, review to approval] end to end quality excellence assurance.
• Contribute to global network: Internal reports, K-briefs, Books of Knowledge, IDF, competitor surveillances
• Reporting & presentation of findings within R&D and project teams.
• May operate or maintain simple pilot plant equipment according to SOP, and assist in the training of others in said equipment
• Responsible for the delivery of JDE Commitment within the region.

Job Summary:

The Customer Support Specialist is responsible for managing all inbound and outbound customer interactions across multiple channels, including phone, chat, email, and social media. This role ensures consistent, high-quality service, efficient management of high interaction volumes, and adherence to response and resolution times. The specialist will also support campaign management activities, including product promotions, service updates, and customer satisfaction surveys. Availability for customer support from 8 AM to 8 PM, Monday to Sunday, including Malaysia public holidays, is required.

Job Description:

1. Handle all inbound and outbound customer interactions across multiple channels, including phone, chat (WhatsApp, Line, etc.), email, and social media.
2. Ensure seamless and efficient communication with customers across all platforms.
3. Maintain consistency and high-quality service across all communication platforms.
4. Ensure that every customer interaction meets our quality standard.
5. Efficiently manage high volumes of customer interactions while maintaining quality and response times.
6. Maintain a maximum response time of 30 seconds for phone calls and 2 minutes for chat and email.
7. Resolve 90% of customer inquiries, problems, or complaints within the first contact.
8. Implement a clear escalation process for complex issues, ensuring resolution within 24 hours.
9. Conduct follow-up calls or messages to ensure customer satisfaction post-resolution.
10. Assist with outbound calls for product promotions, service updates, and customer satisfaction surveys.
11. Identify and segment the target audience for each campaign.
12. Integrate campaign support with our Customer Satisfaction (CSAT) and Net Promoter Score (NPS) strategy.

Job Requirement:

1. Possess a Diploma / Advanced Diploma, Bachelor’s Degree, or equivalent in any field.
2. Preferably at least 1 year of related working experience in a contact center.
3. Experience in managing live chats, emails, and inbound calls.
4. Fresh graduates and experienced applicants are welcome (entry-level will be discussed based on your previous experience).
5. Strong communication skills in email, face-to-face conversations, and messenger discussions.
6. Proficiency in English and Malay, both spoken and written; Mandarin is an added advantage.
7. Business writing skills are mandatory.
8. Good typing skills.
9. Strong logical thinking and problem-solving abilities.
10. Ability to work independently in a fast-paced environment.
11. Effective multitasking, prioritization, and time management skills.
12. Demonstrate teamwork consistently.
13. Positive attitude and eagerness to learn.
14. Fast learner with the ability to adapt to changes.
15. Good team player.
16. Willingness to work on a 24/7 shift basis, 5 days a week.