Responsibilities:

• Lead the development and execution of the company's e-commerce strategy
• Manage the e-commerce budget and ensure efficient use of resources
• Analyze e-commerce data and identify opportunities for improvement
• Work with cross-functional teams to improve the customer experience
• Stay up to date on the latest e-commerce trends and technologies
• Implement new technologies and solutions to improve e-commerce operations
• Monitor competitor activity and identify opportunities for differentiation
• Stay informed about industry best practices and regulations related to e-commerce
• Manage the e-commerce team and provide feedback for improvement
• Develop and implement strategies to increase customer engagement and retention
• Manage the e-commerce website and ensure its functionality and security
• Conduct regular performance reviews of the e-commerce team and provide feedback for improvement

Additional Job Scopes:

Media Buyer:

• Develop and implement media buying strategies to reach target audiences
• Negotiate and manage media contracts
• Track and analyze media campaign performance
• Identify and implement new media buying opportunities

Digital Content Coordinator:

• Develop and manage digital content strategy
• Initiate, execute and publish engaging digital content with cross-functional teams
• Manage and maintain the company's website and social media channels
• Collaborate with cross-functional teams to create integrated marketing campaigns

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance
• Personal development opportunities
• Dental insurance

職責：

• 領導公司電子商務策略的製定與執行
• 管理電子商務預算並確保資源的有效利用
• 分析電子商務數據並發現改進機會
• 與跨職能團隊合作，改善客戶體驗
• 了解最新的電子商務趨勢和技術
• 實施新技術和解決方案以改善電子商務運營
• 監控競爭對手的活動並發現差異化機會
• 隨時了解與電子商務相關的行業最佳實踐和法規
• 管理電子商務團隊並提供改進回饋
• 制定並實施策略以提高客戶參與度和保留率
• 管理電子商務網站並確保其功能和安全
• 定期對電商團隊進行績效評估並提供改進回饋

其他工作範圍：

媒體買家：

• 制定並實施媒體購買策略以覆蓋目標受眾
• 談判和管理媒體合約
• 追蹤與分析媒體活動績效
• 識別並實施新媒體購買機會

數位內容協調員：

• 制定和管理數位內容策略
• 與跨職能團隊發起、執行和發布引人入勝的數位內容
• 管理和維護公司網站和社群媒體管道
• 與跨職能團隊合作創建整合行銷活動

津貼和福利

• 附近的公共交通
• 休閒著裝要求
• 醫療保險
• 個人發展機會
• 牙科保險

About the Team:

Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await!

We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers.

As a Technology Vendor Management Lead of on our digital bank project, we're not just offering a job; we're presenting an opportunity to be part of something extraordinary.

You'll collaborate closely with some of the sharpest minds in the industry, operating within a supportive and collaborative environment that fosters creativity and exploration.

Your next thrilling adventure awaits with our digital bank project. Join us in shaping the future, today!

About the Role:

• Responsible to oversee and manage relationships with technology vendors and ensure their effective contribution to the bank’s digital and technology operations and strategic objectives.
• The role includes monitoring vendor performance, tracking service levels, and resolving issues or conflicts that may arise.
• There are also needs to collaborate with internal teams to conduct vendor assessments, evaluate risks, and implement strategies for vendor optimization and cost reduction.

What You'll Do:

• Assess and manage vendor-related risks, including vendor performance risks, contractual risks, cybersecurity risks, and regulatory compliance risks. Establish risk management processes and mitigation strategies. Monitor vendor compliance with relevant regulations, data privacy, and security standards. Conduct vendor audits and assessments as needed.
• Develop and maintain positive and collaborative relationships with technology vendors. Serve as the primary point of contact for vendor-related inquiries, escalations, and issue resolution. Foster strong vendor partnerships based on open communication, mutual trust, and alignment of objectives.
• Identify opportunities for collaboration and innovation with technology vendors. Encourage continuous improvement and value-add initiatives from vendors. Work closely with vendors to explore emerging technologies, market trends, and best practices. Facilitate vendor presentations, demonstrations, and knowledge sharing sessions.
• Track and manage technology vendor-related budgets, expenses, and invoices. Review and approve vendor invoices for accuracy and compliance. Conduct cost optimization analyses and negotiate pricing with vendors to achieve cost savings and efficiencies.
• Maintain inventory of technology vendors, contracts, and key vendor-related information. Regularly assess the vendor portfolio and vendor consolidation opportunities. Identify opportunities for strategic vendor partnerships, vendor rationalization, and vendor performance enhancement.
• Identify areas for process improvement within the vendor management function. Develop and implement standardized vendor management processes, templates, and tools. Drive initiatives to streamline vendor onboarding, vendor performance tracking, and vendor relationship management.

What We're Seeking:

• Experience in negotiating and managing contracts with technology vendors is highly desirable.
• In-depth knowledge and understanding of procurement processes, vendor selection, and negotiation strategies is necessary. Familiar with sourcing strategies, request for proposals (RFP) processes, supplier evaluation, and performance monitoring.
• Experience in managing vendor relationships and ensuring compliance with contractual obligations.
• In-depth knowledge and understanding of vendor management principles, best practices, and methodologies is necessary. Familiar with vendor selection processes, contract negotiations, performance monitoring, and relationship management. Significant experience in conducting vendor assessments, evaluating vendor capabilities, and assessing vendor risks
• Solid understanding of technology products, services, and industry trends. Familiar with a wide range of technology solutions, such as software licenses, hardware procurement, cloud services, and professional services engagements. Stay updated with emerging technologies and their potential impact on procurement strategies.
• Proficiency in conducting supplier evaluations, analyzing supplier capabilities, and assessing supplier risks is important. IT Vendor Management Leads should have experience in evaluating proposals, conducting due diligence, and selecting vendors that align with the organization's needs and strategic objectives. They should possess strong negotiation skills to secure favorable contract terms and pricing.
• Excellent relationship management and communication skills are vital for this role. Able to build and maintain positive relationships with technology vendors, establish effective communication channels, and resolve issues or conflicts in a collaborative manner. Competent in managing stakeholder expectations and influencing decision-making related to vendor management.
• Proficiency in data analysis, financial analysis, and cost management is necessary. Able to analyze vendor performance metrics, evaluate total cost of ownership, and identify opportunities for cost optimization and value generation.
• Possess strong financial acumen to manage vendor contracts within budgetary constraints.

What We Value:

• Open-mindedness and constructive communication, fostering an environment of mutual support and growth.
• Responsibility and ownership, with a strong sense of accountability.
• Commitment to teamwork and achieving shared goals.
• Customer focus and dedication to delivering results.
• A proactive approach to leading change and innovation.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Smart casual dress code
• Open culture

About the Team:

Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await!

We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers.

As a Technology Risk and Compliance Lead of on our digital bank project, we're not just offering a job; we're presenting an opportunity to be part of something extraordinary.

You'll collaborate closely with some of the sharpest minds in the industry, operating within a supportive and collaborative environment that fosters creativity and exploration.

Your next thrilling adventure awaits with our digital bank project. Join us in shaping the future, today!

About the Role:

• Our first line technology compliance team and responsible for the effectiveness of controls based regulatory requirements, policies, standards and processes from a technology standpoint for our digital bank.

What You'll Do:

• Implement Key Risk and Control Indicators (KRIs/KCIs) to actively monitor and track non-compliance. Escalate and track to closure identified non-compliances.
• Develop and maintain relevant technology policies, standards and procedures to meet regulatory and corporate compliance requirements.
• Continuously monitor, track and ensure closure of technology and cyber security events, requests and submissions from generated tools, systems and users. Conduct regular effectiveness testing of technology controls.
• Track identified gaps and ensure that remediation meet internal compliance requirements or industry best practices.
• Communicate regularly with business users and other lines of defense (within the enterprise risk framework) to better understand latest technology compliance requirements
• Collaborate to manage internal risk acceptances raised and corrective risk remediation plan
• Support internal and external technology audits, and ensure timely audit and compliance reporting.

What We're Seeking:

• Familiar the latest Information Security principles, techniques, protocols and other industry IT governance standard best practices (e.g. ISO27001, NIST, ITIL, PCI-DSS).
• Preferably with one or more related certification in the areas of Technology Risk / Information Security – CRISC, CISM, CISA, CGEIT or equivalent.
• Knowledge of banking products and services and their supporting technology systems/platforms, with familiarity of front to back-office processes desired.
• Well-versed and solid have work experience related to BNM regulatory frameworks including policy documents on Risk Management in Technology, Outsourcing, Business Continuity Management, Management of Customer Information and Permitted Disclosures amongst others.
• Individual contributor who is delivery focused and possesses interpersonal skills, team player, have strategic thinking and encompassing the ability to build strategic collaborations.
• Excellent oral and written communication skills.

What We Value:

• Open-mindedness and constructive communication, fostering an environment of mutual support and growth.
• Responsibility and ownership, with a strong sense of accountability.
• Commitment to teamwork and achieving shared goals.
• Customer focus and dedication to delivering results.
• A proactive approach to leading change and innovation.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Open culture

Are you passionate about safeguarding sensitive data and ensuring regulatory compliance? We are seeking a dynamic Data Protection Lead to join our Data, Technology & Cyber Risk function and pioneer the Data Protection program across YTL Digital Bank.

Job Description:

The Data Protection Lead will assist the Chief Information Security Officer to establish and maintain robust governance and oversight over data protection. In this role, you will play a pivotal role in shaping the way we handle, govern, and enhance our data assets, and comply with data protection laws and regulations.

Primary Responsibilities:

• Assist with the development, review, update and/or implementation of data protection-related framework, policy, guideline and/or initiative(s) to facilitate effective risk management and governance over data risk and data protection.
• Review and assess the extent of compliance with internal policies, guidelines, data protection laws and regulatory requirements.
• Conduct Privacy Impact Assessments (PIAs) to ensure that Personally Identifiable Information (PII) is appropriately protected, and recommend mitigation actions to address vulnerabilities, if any.
• Advise Business Units and Functional Units to embed data privacy considerations and/or control measures into the design and implementation of new products, services and processes.
• Provide advisory, guidance and challenge to Business Units and Functional Units in their management of data risks to achieve their business objectives and within the organization’s risk appetite.
• Investigate and report on incidents of data breaches or non-compliance, as required.
• Assist with the development and/or review of incident response procedures to address data breach incidents, including notification to internal stakeholders and relevant authorities, as required.
• Work with Senior Management and stakeholders to ensure that the organization has and maintains appropriate data privacy and confidentiality documentation.
• Work with Senior Management and stakeholders to ensure awareness of best practices relating to data privacy and data security, fostering data risk awareness and security-conscious culture.
• Coordinate with the Cyber Security and Technology teams to ensure alignment between cyber security and data privacy practices.
• Establish relevant Key Risk Indicators (KRIs) and metrics to monitor and measure data risk exposures.
• Prepare and present data risk reports to Senior Management and relevant committees, highlighting key findings, recommendations, trends and/or non-compliance with applicable data protection regulations.
• Respond to enquiries and audits (i.e. internal, external, regulatory and relevant authorities) pertaining to data protection.
• Provide regulatory compliance support, guidance and advice to Business Units and Functional Units regarding regulatory changes and updates, where relevant and required.
• Stay abreast of emerging technology trends, data protection laws, and regulatory developments to proactively address potential risks, and assist the Senior Management (and/or Board) understand potential concerns or risks that might impact the organization.

Qualifications:

• Bachelor’s degree in law, Information Technology, Data Science or a related field.
• Minimum of 12 years’ experience in any of these disciplines: data protection, information security, risk management or compliance in related areas.
• Professional certification such as CDPSE, CISSP, CISA, CISM or CRISC would be advantageous.
• Sound knowledge in regulatory requirements around technology risk (e.g. BNM’s Risk Management in Technology, Guidelines on Data Management and MIS Framework) and data protection laws (e.g. PDPA).
• Knowledge of data management principles and concepts would be desirable.
• Possess strong verbal and written communication skills, and capable of engaging senior stakeholders.
• Clear analytical thought process and good understanding of emerging technological developments and risk management frameworks.
• Ability to work independently and manage multiple projects.
• Detail-oriented with a strong sense of ethics and integrity.

Perks & Benefits

• Allowance (transportation, parking etc.)
• Nearby public transport
• Smart casual dress code
• Annual leave, Birthday leave

Are you passionate about offensive security, enjoy breaking down walls with an array of tools and techniques, and continuously learning about the offensive security world? We are seeking a dynamic Cyber & Offensive Security Risk Lead to join our Data, Technology & Cyber Risk function.

Job Description:

The Cyber & Offensive Security Risk Lead will assist the Chief Information Security Officer to establish and maintain robust governance and oversight over the effectiveness of cyber risk management to ensure that the Bank’s technology and information assets are adequately protected.

Primary Responsibilities:

• Assist with the development, review, update and/or roll-out of cyber risk-related framework, policy, and initiatives to facilitate effective risk management and governance over cyber risk management.
• Review and assess the extent of compliance with internal policies, procedures, standards and regulatory requirements.
• Provide advisory, guidance and challenge to Business Units and Functional Units in their management of cyber risks to achieve their business objectives and within the Bank’s risk appetite.
• Conduct independent assessments on the adequacy and effectiveness of control measures implemented by the 1st Line of Defense (FLOD), and recommend mitigation actions to address vulnerabilities, if any.
• Lead Red Team (offensive cyber) activities to proactively simulate real-world cyber-attacks on the Bank’s security controls to identify and exploit security weaknesses and vulnerabilities.
• Provide recommendations and remediation strategies to address security vulnerabilities identified during offensive cyber activities.
• Establish relevant Key Risk Indicators (KRIs) and metrics to monitor and measure cyber risk exposures.
• Prepare and present cyber risk reports to Senior Management and relevant committees, highlighting key findings, trends and/or recommendations.
• Respond to enquiries and audits (i.e. internal, external and regulatory) pertaining to cyber risks.
• Where required, collaborate with the Bank’s cyber incident response team to provide advice and/or support during security incidents and cyber-attacks.
• Conduct cyber risk awareness training across the Bank, fostering cyber risk awareness and a security-conscious culture.
• Stay abreast of emerging cyber threats, vulnerabilities, attack techniques, and regulatory developments to proactively address potential cyber risks, and assist the Management (and/or Board) understand potential concerns or risks that might impact the Bank.

Qualifications:

• Bachelor’s degree in computer science, Information Security or a related field.
• Minimum of 15 years’ experience in any of these disciplines: offensive security, information security, risk management or compliance in related areas.
• Professional certification such as CISSP, CCSP, CGRC, CISM, CISA, CRISC, CompTIA PenTest+, Offensive Security (e.g. OSCP, OSCE, OSWE & OSWP), SANS (e.g. GXPN, GWAPT, GPEN & GMOB), Zero-Point Security and/or CREST would be advantageous.
• Sound knowledge in regulatory requirements around technology risk and cyber resilience.
• Knowledge of network protocols, operating systems, application security and cloud security.
• Possess strong verbal and written communication skills, and capable of engaging senior stakeholders.
• Clear analytical thought process and good understanding of emerging technological developments and risk management frameworks.

Perks & Benefits

• Allowance (transportation, parking etc.)
• Nearby public transport
• Smart casual dress code
• Medical insurance
• Annual leave, Birthday Leave etc

About the Role:

As a People Operations Lead, you will play a pivotal role in ensuring the smooth and efficient functioning of both the People & Culture and People Services team. You will oversee a wide range of human resources processes, including payroll, onboarding, offboarding, and being very mindful of compliance and audit. Your expertise will be instrumental in maintaining accurate HR data, providing exceptional employee support, and driving operational excellence within our organization.

Key Responsibilities:

• People Operations Management:
  • Streamline and optimize HR processes, including onboarding, offboarding, and performance management.
  • Ensure compliance with the organisation’s policies and guidelines, labor laws and regulations.
  • Ensure and emphasise that there is maker and checker role in every tasks to ensure accuracy.
  • Serve as a subject matter expert on employment legislation and regulations.
  • Provide timely and accurate responses to employee inquiries related to HR policies, benefits, and payroll.
  • Ensure that all payments to all vendors are paid and processed accordingly, including payments for facilities management.
  • Ensure that the all activities’ turnaround time is efficient, accurate and effective.
• Payroll Management:
  • Oversee the end-to-end payroll process, ensuring accurate and timely salary disbursements.
  • Maintain compliance with local payroll regulations and tax laws.
  • Conduct thorough payroll reviews to minimize errors and maintain data integrity.
• Benefits Administration:
  • Ensure benefits data to TPA is updated and process the invoices that comes along with it.
• Data Management:
  • Maintain the accuracy and integrity of HR data within our HR information system (Workday).
  • Provide technical support to employees regarding system usage and troubleshooting.
  • Generate insightful reports and analytics to support HR decision-making.
• Employee Support:
  • Address employee inquiries and concerns related to HR policies, benefits, and payroll.
  • Provide guidance and support to employees throughout their employment lifecycle.
• Project Management:
  • Participate in HR system implementation projects, providing expertise and support.
  • Manage and coordinate HR-related initiatives and projects.
• Compliance and Regulatory Reporting:
  • Ensure compliance with all relevant employment laws and regulations.
  • Prepare and submit required regulatory reports.

Qualifications and Experience:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum 3 years of experience in payroll analysis or data management.
• Strong knowledge of HR programs and practices, including Malaysian employment laws.
• Prior experience with HR systems (e.g., Workday) is preferred.
• Excellent attention to detail, analytical skills, and ability to work under pressure.
• Proficiency in Microsoft Office, especially Excel, PowerPoint and Word.
• Strong communication and interpersonal skills.
• Ability to build and maintain positive relationships with employees and stakeholders.
• A proactive and results-oriented approach.

Perks & Benefits

• Nearby public transport
• Central location
• Smart casual dress code
• Medical insurance
• Paid training and development

At Finexus, we are investing in a transformation of our testing practices, by embracing cutting edge test automation. 

As a Lead Test Automation Engineer, you will play a key role in defining and implementing the company’s test automation strategy, in partnership with other senior engineering leads. 

Key responsibilities & goals 

• You will lead test automation for one of the company’s core products (e.g. AREMA, Cardworks). 
• You will identify areas that benefit from improved test automation, and execute implementation plans to achieve these improvements. 
• Your scope will cover several modules/sub-components of the product. 
• As a lead, you will help train technical QAs in test automation, including identifying needs for formal 3rd party training or courses. 
• You will partner with Platform tech leads to help the company provide the best tech stack for test automation. 
• You may be asked to consult or advise testing initiatives on other products, but your focus will be on your own product. 

Required skills & experience 

• 7+ years in Quality Assurance (QA), with at least 4 years in Test Automation specifically, OR 5+ years in Software Engineering with a focus on testing. 
• Expertise in at least 2 key areas of testing – web, mobile, API/backend, security, performance. 
• Experience with industry standard testing platforms or frameworks e.g. Katalon, Playwright, Postman, Cypress, Appium, Robot Framework, Karate 
• Coding knowledge in 1 programming language e.g. Python, Javascript, Java, Golang 
• Strong written and verbal communication skills, in English. 
• Preferred: 
• A track record of training and mentoring other QAs/automation engineers, whether through direct or indirect reporting. 
• A Bachelor's Degree in Computer Science, or similar (e.g. Computer Engineering, Software Engineering). 

About the role:

As the Customer Support Representative Team Lead, you will oversee the daily operations of the customer support team, ensuring exceptional service delivery to our clients. You will act as a mentor and coach to your team members, driving continuous improvement and upholding the highest standards of customer service. You will handle the day to day administrative activities for your team along with ensuring relevant KPI’s and targets are met.

• Minimum 2 years of experience in a customer support role, with at least 2 years in a supervisory or team lead position.
  
• Strong proficiency in English (both written and spoken) is essential; additional language skills are a plus.
  
• Experience with customer service software and ticketing systems (e.g., Zendesk) is highly desirable.
  
• Excellent communication and interpersonal skills with the ability to engage with customers empathetically, delivering outstanding customer service and a commitment to continuous improvement
  
• Demonstrated ability to lead, motivate, and develop a team.
  
• Ability to deliver in a fast pace ever changing operation
  
• Strong problem-solving skills, attention to detail, and the ability to multitask effectively
  
• Capability to work flexible hours (shifts may range from early morning to evening).

• Competitive salary package & performance bonus
• Gym subsidies 
• Casual dress code 

• Flexible working arrangements  (including work from home and remote) 
• Generous number of Annual Leaves
• Extensive medical coverage (including dental & optical)
• Generous amount of Annual Leaves
• Delicious office snacks 
• Guidance and mentoring from leaders within the business 
• Dynamic, positive work environment 
• Fantastic team culture  

Job Brief:

Drive and implement partnership strategies to support digital growth, expanding and managing a network of partners. This role involves leading the full partnership process—from identifying prospects to launching initiatives—and collaborating across teams to ensure alignment with business goals. Ideal for a proactive, results-driven professional with strong experience in partnership development and a solid industry network.

Job Responsibilities:

• Formulate and implement the partnership strategy and proposition in meeting the business objectives, financial targets and growth plan.
• Explore, identify and develop partner networks in Malaysia and opportunities through organic/inorganic or other innovative distribution options.
• Launch new partnerships and new initiatives with existing partners in line with company strategy
• Develop and drive sales results and marketing related plan, initiatives or projects in achieving financial targets for new partnerships.
• Lead the end-to-end project management of the partnership development process from prospecting, pitching, evaluation, negotiation, signing, and launching for the new partnership.
• Collaborate with cross-functional teams to ensure systems and procedures are ready in support of the new partners.
• Coordinate and manage relationships with existing partners and leverage the relationships to greater collective impact.
• Develop strategic initiatives to enhance and sustain business performance and partnership value.

Job Requirements:

• Develop and Execute Partnership Strategy: Create and implement strategies to build partnerships that meet business goals, financial targets, and support growth plans.
• Identify and Expand Partner Network: Discover, establish, and nurture partner networks across Malaysia, exploring innovative distribution options for growth.
• Launch and Manage Partnership Initiatives: Drive new and existing partnerships by aligning them with company objectives, launching new initiatives as needed.
• Drive Sales and Marketing Plans: Spearhead sales and marketing initiatives that support partnership financial targets and achieve measurable results.
• Lead End-to-End Project Management: Oversee all stages of the partnership development process, from prospecting and pitching to negotiation, agreement, and launch.
• Collaborate Across Teams: Work closely with internal teams to ensure systems, processes, and procedures are ready to support new partners effectively.
• Manage Partner Relationships: Strengthen and leverage relationships with existing partners to maximize impact and mutual growth.
• Innovate for Sustained Value: Design and implement strategic initiatives that enhance business performance and partnership value.

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

As Merchandising Lead Digital (Womenswear & Divided) - NEA, you will drive execution of the commercial agenda and merchandising strategy together with Merchandise Managers to exceed financial targets. You have a deep interest in the customer and consumer and use customer centric approach in everything you do. You use your retail knowledge and understand synergies between channels, and interest in product, strong analytical ability, and commercial skills, enabling you to constantly improve customer shopping experience in market. It is of great importance create strong buy from operational teams in which will help to implement and execute regional strategy.

You are customer and sales-driven professional with a strong commercial awareness and salesmanship. You have a strategic mindset with an analytical back-bone. You thrive working in a fast pace, in and agile environment, executing the regional commercial agenda for your markets. You love working with the product and to execute your concept plan in line with the regional directions. You are a strong team-player and foster collaboration across channels, roles and functions and inspires stakeholders to buy in to the product plans to enhance engagement and execution level.

Key responsibilities

• Implement and execute regional merchandising strategy and commercial priorities by being up to date with regional assortment and demand & inventory strategy.
• Optimize local selling peaks driven by optimizing product exposure strategy to calendar, customer shopping behavior and commercial plan; be responsible to share information towards the digital team regarding availability, activation plan and deal structure to support excellent execution on site.
• Drive in and post season inventory management by picking full price, discount and sale activities in line with regional merch direction, as well as executing stock management, sale, EOP and commercial reduction.
• Follow up on stock and resolve issues together with regional merchandising manager and e-commerce lead; execute regional strategy for commercial impact on key product categories based on in season performance.
• Know your market retail situation and customer profile, providing commercial team with constant and structured sales follow up for the channel, as well as commercial initiatives in store (visit the site in all touchpoints several times a week) to confirm or adjust actions needed.

• Manage a team of manual and automation testers, providing guidance and support.
• Design and implement testing strategies that blend manual and automated approaches.
• Define and document test plans, test cases, and scripts for clear testing coverage.
• Conduct manual testing, including functional, regression, and exploratory testing.
• Develop and maintain automated test scripts using tools like Selenium, Appium, and Cypress.
• Identify and track software defects, ensuring timely resolution.
• Improve and maintain automation frameworks for better efficiency.
• Collaborate with cross-functional teams to align on testing needs and timelines.
• Prepare test summary reports and metrics for stakeholders.
• Continuously refine testing processes, integrating industry best practices.

ABOUT US:

PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 providers, we offer a comprehensive range of products, including embedded insurance, customised employee benefits, financial advisory, and digital solutions – making insurance straightforward, for everyone. Through our regional group of companies, we serve more than 5 million customers with over US$ 10 billion in sum insured.

WHAT YOU’LL DO:

• Conducting market research and customer analysis to identify customer needs and preferences.
• Collaborating with product development teams to develop new products or enhance existing products based on customer feedback and market trends.
• Developing a unique value proposition for the product, including messaging, pricing, and positioning.
• Creating marketing and sales collateral that communicates the value of the product to target customers.
• Work with the sales teams to train them on the product's features, benefits, and value proposition 
• Monitoring and analysing product performance to identify areas for improvement and to ensure that the product's value proposition remains relevant and compelling over time. 
• Develop and maintain strong relationships with key insurers and brokers to enhance collaboration and product innovation.

WHAT WE EXPECT OF YOU:

• Well versed with the insurance industry
• Strong writing, negotiation, and communication skills
• Results driven with a keen analytical ability to turn insights into action
• Highly motivated with a sense of urgency and willingness to adjust in a fast-paced, team environment
• Ability to multitask, prioritise and problem solve with excellent time management skills
• Creative self-starter and quick learner with a can-do attitude
• Can work independently, self-reliant, and self-motivated

PERKS YOU’LL GET TO ENJOY WHILE WORKING HERE!

• Medical and Life insurance.
• A wide range of health benefits - including optical, dental, and physiotherapy.
• Opportunities for continuous and rapid growth as well as skills enhancement.
• Collaboration with a talented and youthful team that makes the work and learning a lot more fulfilling and fun.
• And a well stocked pantry!

Join Our Team in Shaping the Future of Insurance

As a homegrown startup that seeks to innovate how we use and think of insurance, we value teammates who think big, challenge the old ways, and take extreme ownership.

In PolicyStreet, we aim to do better, to serve people better. We are committed to pushing boundaries of innovation and to develop Purposeful and Simple insurance solutions for businesses and consumers, narrowing the protection gap and improving financial inclusivity in the region.

If you are driven to make change, keen to be at the forefront of insurance innovation, and grow with a team of talented and motivated people, we’d be just as excited to get to know you too!

Find out more about us via our website at www.policystreet.com.

At PolicyStreet, we uphold the principles of equal opportunity and embrace diversity. We are committed to a workplace free from discrimination based on race, religion, colour, gender, sexual orientation, age, marital status, veteran status, or disability status.

ABOUT US:

PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 providers, we offer a comprehensive range of products, including embedded insurance, customised employee benefits, financial advisory, and digital solutions – making insurance straightforward, for everyone. Through our regional group of companies, we serve more than 5 million customers with over US$ 10 billion in sum insured.

WHAT YOU’LL DO:

• Conducting market research and customer analysis to identify customer needs and preferences.
• Collaborating with product development teams to develop new products or enhance existing products based on customer feedback and market trends.
• Developing a unique value proposition for the product, including messaging, pricing, and positioning.
• Creating marketing and sales collateral that communicates the value of the product to target customers.
• Work with the sales teams to train them on the product's features, benefits, and value proposition 
• Monitoring and analysing product performance to identify areas for improvement and to ensure that the product's value proposition remains relevant and compelling over time. 
• Develop and maintain strong relationships with key insurers and brokers to enhance collaboration and product innovation.

WHAT WE EXPECT OF YOU:

• Well versed with the insurance industry
• Strong writing, negotiation, and communication skills
• Results driven with a keen analytical ability to turn insights into action
• Highly motivated with a sense of urgency and willingness to adjust in a fast-paced, team environment
• Ability to multitask, prioritise and problem solve with excellent time management skills
• Creative self-starter and quick learner with a can-do attitude
• Can work independently, self-reliant, and self-motivated

PERKS YOU’LL GET TO ENJOY WHILE WORKING HERE!

• Medical and Life insurance.
• A wide range of health benefits - including optical, dental, and physiotherapy.
• Opportunities for continuous and rapid growth as well as skills enhancement.
• Collaboration with a talented and youthful team that makes the work and learning a lot more fulfilling and fun.
• And a well stocked pantry!

Join Our Team in Shaping the Future of Insurance

As a homegrown startup that seeks to innovate how we use and think of insurance, we value teammates who think big, challenge the old ways, and take extreme ownership.

In PolicyStreet, we aim to do better, to serve people better. We are committed to pushing boundaries of innovation and to develop Purposeful and Simple insurance solutions for businesses and consumers, narrowing the protection gap and improving financial inclusivity in the region.

If you are driven to make change, keen to be at the forefront of insurance innovation, and grow with a team of talented and motivated people, we’d be just as excited to get to know you too!

Find out more about us via our website at www.policystreet.com.

At PolicyStreet, we uphold the principles of equal opportunity and embrace diversity. We are committed to a workplace free from discrimination based on race, religion, colour, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Brief:

A UAT (User Acceptance Testing) lead is responsible for designing and executing test plans and scripts to verify that software meets the general insurance business and technical requirements, particularly regarding finance functions.

Job Responsibilities:

• UAT tester provides direction to the QA team to design, plan and execute highly complex system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle.
• Creates and maintains user acceptance test/business scenarios for projects simultaneously.
• Liaise with the business analyst to analyse complex requirements.
• Designing, Creating and running UAT test Cases.
• Identify the data for testing, analyse the tests results & reporting on metrics.
• Escalate issues encounter during the testing.
• Work directly with project team member to view system and business requirements, come up with test cases and test scripts from the requirements practicing.
• Perform UAT testing before rollout to Train testers to ensure good quality of testing

Job Requirements:

• Possessing a relevant degree such as a Bachelor's or a University Degree in Computer Science, Finance, or Business Administration/Management is required.
• A minimum of 2 years in testing or an operations background is necessary.
• Ability to estimate work effort accurately.
• Analyze active issues to assess their impact on training and documentation.
• Experience in documenting business requirements and workflows; capable of preparing realistic tests relevant to the business.
• Familiarity with the insurance industry, including best practices and standards (SOPs) in finance operations, as well as test maturity model integration for Credit Control, Accounts Receivable (AR), and Accounts Payable (AP). Knowledge of finance operations or finance systems is preferred.
• Ability to understand and clearly articulate both business and system functionality.
• We’re looking for team members who can pitch in during peak times and adapt their schedules when the team needs support, especially around holidays or busy periods.

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

• React JS Role & Responsibilities:
• Proficient in React.js and its core principles, and have a solid understanding of related web technologies such as JavaScript (ES6+), HTML5, and CSS3
• Experience with state management libraries like Redux and knowledge of React Hooks
• Familiar with front-end build.
• Good understanding of RESTful APIs and experience integrating them into React applications
• Possess version control skills using Git and experience with collaborative development workflows
• Problem-solving abilities, attention to detail, and a passion for creating visually stunning and intuitive user interfaces

• CRM Role & Responsibilities:
• Proven experience in customizing Dynamics 365, including entity and attribute customization.
• Proficiency in Bitbucket version control for managing CRM customizations.
• Strong knowledge of C# Web API development for Dynamics 365.
• Expertise in designing and implementing plugins and workflows.
• Familiarity with the XRM Toolbox and its plugins.
• Understanding of DevOps practices, with knowledge of Jenkins being a plus.
• Proficiency in JavaScript and Rest API for CRM extensions and integrations.
• SQL/SSIS Role & Responsibilities:
• Design and develop SQL Server stored procedures, functions, views and triggers to be used during the ETL process
• Designing and developing SSIS / SQL ETL solutions to acquire and prepare data from numerous upstream systems.
• Builds data transformations with SSIS including importing data from files, moving data from one database platform to another
• Debug and tune SSIS or other ETL processes to ensure accurate and efficient movement of data
• Design, implement and maintain database objects (tables, views, indexes, ) and database security
• Experience working with SSIS packages
• Proficient with ETL tools such as Microsoft SSIS
• Experience on Kingsway soft tool.

To continue StashAway’s tradition of serving client needs, we are searching for a Lead Product Manager to push innovation and create seamless experiences for our clients. We need somebody that breathes building great user experiences, is capable of deep diving in technical topics, and exhibits the capability to dive into the complex domain of wealth management with the intention of pushing this industry forward in order to benefit customers across regions.

Responsibilities

• Establishing and driving mid to long term priorities aligned to company strategic initiatives across different squads
• Become the owner and “go to” person for our seamless investor experience initiatives across departments. Responsible for ensuring cross functional teams are aligned on prioritisation and are working in sync with each other to achieve company goals
• Pushing the way we innovate solutions for client needs, particularly around key experiences related to account management, payments and information search
• Ideate, analyse and prepare well-formed product development requirements for squad team members and lead the implementation process across major initiatives
• Coach and/or manage more junior product managers

• You are a collaborative, transparent, and critical thinker by nature. You enjoy the challenge of multi-domain topics and can manage yourself with a cool head when things get tricky

• Whilst we are not married to a number, in our experience for the Lead Product Manager role, we have found profiles with experiences above 7 years to be more suitable
• You are an excellent communicator with technical and non-technical audiences and are able to give and receive direct and open feedback. Comfortable speaking to a range of seniority levels
• You have appetite for innovation and are comfortable exploring new technologies and how they might be used to exceed customer expectations
• You are comfortable dealing with varying degrees of uncertainty, and breaking things down into a manner that allows you to lead others to define the most important outcomes and how to achieve them effectively
• You are passionate about investing
• You have experience coaching or managing Product Managers
• Not a 100% requirement, but ideally experience working in a Fintech environment such as brokerage, payments, investment management

Employee financial and physical well-being

• Compensation package: You will receive a competitive total compensation package that includes employee stock options if you are a full-time employee.
• Comprehensive insurance coverage: Free panel outpatient GP clinic visits, group hospitalisation and surgical insurance (conditions apply).
• Management fee discount: You will receive an employee discount on your asset management fees when you invest with StashAway.

Flexible work arrangements and policies

• Unlimited paid annual leave: It should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year.
• Personal work equipment budget: It’s important that you have a workstation that’s optimal for you wherever you are.

Learning and development opportunities

• You will be given an annual Learning and Development budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work. This budget is subject to management approval.

Team bonding budget and initiatives

• Quarterly team bonding budget: We encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do.
• Annual off-site (Nov): Each off-site gathers all employees for a full day of company-wide team bonding activities and challenges.

• React JS Role & Responsibilities:
• Proficient in React.js and its core principles, and have a solid understanding of related web technologies such as JavaScript (ES6+), HTML5, and CSS3
• Experience with state management libraries like Redux and knowledge of React Hooks
• Familiar with front-end build.
• Good understanding of RESTful APIs and experience integrating them into React applications
• Possess version control skills using Git and experience with collaborative development workflows
• Problem-solving abilities, attention to detail, and a passion for creating visually stunning and intuitive user interfaces

• CRM Role & Responsibilities:
• Proven experience in customizing Dynamics 365, including entity and attribute customization.
• Proficiency in Bitbucket version control for managing CRM customizations.
• Strong knowledge of C# Web API development for Dynamics 365.
• Expertise in designing and implementing plugins and workflows.
• Familiarity with the XRM Toolbox and its plugins.
• Understanding of DevOps practices, with knowledge of Jenkins being a plus.
• Proficiency in JavaScript and Rest API for CRM extensions and integrations.
• SQL/SSIS Role & Responsibilities:
• Design and develop SQL Server stored procedures, functions, views and triggers to be used during the ETL process
• Designing and developing SSIS / SQL ETL solutions to acquire and prepare data from numerous upstream systems.
• Builds data transformations with SSIS including importing data from files, moving data from one database platform to another
• Debug and tune SSIS or other ETL processes to ensure accurate and efficient movement of data
• Design, implement and maintain database objects (tables, views, indexes, ) and database security
• Experience working with SSIS packages
• Proficient with ETL tools such as Microsoft SSIS
• Experience on Kingsway soft tool.

Supermom, a fast-growing AI data powerhouse, has a mission to enable parents and families to live better and smarter in Southeast Asia. Boasting one of the largest family communities in Singapore and expanding fast in Indonesia and Malaysia, as well as other SEA countries, we are now looking for an experienced Branding and Marketing manager who will support B2B branding and marketing initiatives, to be part of this exciting growth story across different markets in SEA.

Detailed strategic planning and tactical execution on how the Supermom’s B2B brand will be developed and shaped up in SEA is expected in this role, which includes all B2B marketing strategy which incorporates all aspects of B2B marketing planning and communications including managing marketing budget, developing right channel mix, digital channels, developing events sponsorships, creating marketing collateral and public relations.

We are seeking a dynamic Marketing Manager/Senior Executive to drive the success of our B2B marketing initiatives. The ideal candidate will excel at optimizing customer journeys, crafting engaging multi-channel marketing campaigns, and driving data-driven content strategies. With a strong focus on collaboration and innovation, you will lead event development, both online and offline, and champion public relations efforts to elevate our brand. Working closely with sales teams, you will create sales enablement resources that align with our brand's voice, values, and objectives, fueling growth and success.

Responsibilities:

1. Optimize the B2B customer journey by identifying friction points and conversion gaps, and create scalable, innovative solutions to enhance customer experiences. Collaborate with cross-functional teams to develop cohesive marketing messages, positioning, and assets that align with brand voice, values, and objectives. Work closely with sales teams to develop a sales playbook, incorporating aligned strategies and sales enablement resources.
2. Develop and execute multi-channel marketing communications strategies and campaigns (including advertising, PR, events, email marketing, association/channel partnerships and social media) to achieve business objectives. Manage the production and distribution of marketing materials, while monitoring performance and adjusting tactics as needed to optimize results.
3. Develop and execute data-driven content strategies that align with business goals and target audiences. Collaborate with cross-functional teams to create and optimize content for various channels (website, blog, social media, email, video), while monitoring performance metrics and exploring new formats and technologies to enhance engagement and lead generation. Identify and leverage new channels and technologies to improve the effectiveness of marketing communications strategies.
4. Plan and manage event development for both offline and online events, including concept creation, budgeting, logistics, promotion, and execution. Collaborate with internal and external stakeholders to ensure successful event outcomes that align with business objectives and enhance brand visibility.
5. Develop and execute public relations strategies to build and maintain a strong brand image, foster positive media coverage, and manage press relations. Collaborate with internal teams and external PR agencies to craft compelling stories, press releases, and media materials that effectively communicate the company's key messages and achievements.

• Driven, problem-solver with a passion for startups and mission-driven work.
• Relevant experience or aptitude for marketing management duties.
• Understanding of B2B marketing strategies and data-driven approaches.
• Experience in organizing events, copywriting, and basic design.
• Strong organizational, communication, and interpersonal skills.

What do we offer?

• Work hard, play hard office culture led by a multi-national workforce
• Team-based workplace dynamic with vibrant talent collaborating toward common objectives and goals

The Globalisation Delivery Lead - Consultant plays a critical role in ensuring that Intellect’s products, content, and services resonate with a diverse, global audience. This role bridges the gap between product development and local markets by adapting our offerings to meet the linguistic, cultural, and regulatory nuances of each region.

As part of a fast-growing, globally-minded organization, you will oversee the end-to-end localisation process, manage budgets effectively, and ensure projects are delivered on time and within scope. Your work will directly impact how users worldwide experience Intellect’s mental healthcare solutions, contributing to our mission of making care accessible, effective, and inclusive.

• Localisation Strategy:
• Develop and execute a localisation strategy aligned with the company’s global expansion goals.
• Identify localisation priorities based on market needs and business objectives.
• Content Localisation:
• Oversee the translation, adaptation, and cultural relevance of content across apps, websites, marketing collateral, and training materials.
• Ensure consistency in tone, messaging, and style across all localised content.
• Vendor and Stakeholder Management:
• Manage relationships with external translation agencies and freelance translators.
• Collaborate with internal teams (Product, Design, Marketing, and Content) to incorporate localisation into workflows.
• Project Management:
• Plan, track, and manage localisation projects to ensure timely delivery within scope and budget.
• Coordinate with cross-functional teams to streamline localisation efforts.
• Quality Assurance:
• Develop and maintain localisation guidelines, glossaries, and style guides.
• Perform linguistic QA or oversee its execution to ensure accuracy and cultural relevance.
• Budget Management:
• Create and manage budgets for localisation projects, optimising resources and tracking expenses.
• Provide regular budget updates to leadership and identify cost-saving opportunities.
• Metrics and Reporting:
• Track and report on localisation performance metrics, including turnaround times, cost efficiency, and user feedback.
• Present localisation progress and insights to the leadership team

• A Master’s degree or certification in Project Management, or a related field is a plus.
• 4+ years of professional experience in project management, consulting, localisation or translation management, preferably in tech, SaaS, or healthcare.
• Familiarity with content management systems (CMS) and version control systems is a plus.
• Experience with analytics tools to gather user feedback and measure localisation impact is a bonus.
• Exceptional project management skills with the ability to handle multiple projects simultaneously.
• Strong communication skills to coordinate with global teams and external vendors.
• High cultural awareness and sensitivity to diverse linguistic and cultural contexts.
• Detail-oriented with a focus on quality and consistency.
• Fluency in English; proficiency in one or more additional languages is an advantage.
• Proven ability to manage localisation budgets effectively.
• Strong problem-solving and decision-making skills to address localisation challenges.
• Passion for delivering excellent user experiences across different languages and cultures.

• Work in a diverse environment with people from over 10 countries
• Unlimited annual leaves
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

Supermom, a fast-growing AI data powerhouse, has a mission to enable parents and families to live better and smarter in Southeast Asia. Boasting one of the largest family communities in Singapore and expanding fast in Indonesia and Malaysia, as well as other SEA countries, we are now looking for a Data Management & Governance Lead (6 months contract) to improve the quality and management of our customer data, establish internal SOPs, and oversee the data processing team. This is a regional role covering SG, MY, VN, TH and ID.

Responsibilities:

• Lead and supervise a team of data cleansing and management specialists, providing guidance, training, and mentorship.
• Develop and implement data cleansing strategies and best practices to ensure data accuracy, consistency, and completeness.
• Design and manage data quality control procedures, including data profiling, standardisation, de-duplication, and enrichment.
• Collaborate with cross-functional teams to identify and resolve data quality issues, ensuring data integrity throughout the organisation.
• Establish data governance policies, standards, and procedures to ensure compliance with data protection regulations and industry best practices.
• Develop and maintain data quality metrics and reporting mechanisms to monitor and communicate the effectiveness of data cleansing efforts.
• Collaborate with IT teams to implement and enhance data management tools and technologies.
• Coordinate with stakeholders to understand data requirements and develop data strategies that support business objectives.
• Develop and maintain data cleansing documentation, including data quality rules, procedures, and data dictionaries.
• Provide guidance and support to teams across the organization on data cleansing and management best practices.

What we offer

About ThoughtFull:

ThoughtFull is a Temasek-backed digital mental health company that provides seamless end-to-end mental healthcare for all through insurers and employee benefits. Through our app, ThoughtFullChat (“TFC”), individuals are empowered to proactively engage with their mental wellbeing to better themselves regardless of where their starting point is – from self-driven learning, to our proprietary one-on-one daily bite-sized coaching with mental health professionals on text, video, or in-person – we run the gamut and meet our users where they are most comfortable. After all, healthy employees make for more engaging and productive work environments.

Our vision is to make mental health a priority for everyone, every day. It’s an audacious dream, but with the right people who are courageous enough to Dream Audaciously, Do ThoughtFully, we believe that this dream can be our future reality. If you are committed to doing the best work of your lives to be the change that you want to see in this world, join us!

Job Description of Client Success Lead

The outcomes you will drive:  

• People

• As a team lead, you will be accountable for driving team performance and achieving set goals. 

• Balance hands-on work where you are directly responsible for outcomes vs. people management responsibilities where you will help guide, delegate, and empower team members to drive projects that have cross-functional as well as client impact.

• Build and manage a high-performance team that delivers quality servicing and care to the clients we serve.  

• Process  

• Able to create new and/or enhance existing process flows that help optimize and drive outcomes at scale.  

• Proactively seeks to implement better ways of working that will promote efficiency and efficacy of time spent working.  

• Product.  

• Fast learner and able to demonstrate strong product knowledge in order to serve our clients better.  

• Participate proactively to drive product improvements and delivery.  

• Develop and deliver activation programs and/or engagement and communications plans at scale (including collaboration with internal teams) to drive education, increase engagement levels and create meaningful quantified impact based on client’s needs. 

• Performance

• Understand, analyze, synthesize micro-level data and insights to make data-driven decisions that can drive the growth and retention of the client book. 

• Demonstrate solid account management skills: build rapport with key client stakeholders and able to own the entire client lifecycle from successful onboarding, launch to ongoing relationship and/or engagement initiatives management, quarterly business reviews and driving business growth through renewals by increasing an account’s annual recurring revenue and in parallel, reduce risk of churn. 

• Enhance client satisfaction and trust by boosting adoption, retention, and engagement through proactive monitoring and analysis of client data, providing valuable recommendations, and identifying opportunities for upselling and cross-selling.

About You:

• Relevant work experience of 5-7 years in client success, account management, change management or strategic Human Resources where you have demonstrated the ability to manage multiple projects/portfolios with either high recognised revenue or large/diverse set of stakeholders. Team lead experience ideal.

• At least 2 years experience working in or with insurers, brokers, and/or healthcare payors.  

• Displays a strong professional conduct, excellent stakeholder management (from rank-and-file to C-suite) and written and verbal communication skills tailored to fit audience.  

• Strong business acumen and detail-oriented with excellent time management skills, i.e., the ability to plan, prioritise, and deliver several initiatives at any given time.  

• Ability to utilise quantitative and qualitative data analysis to derive insights and drive key success metrics such as client engagement and utilisation.  

• Proactive, a fast learner, resourceful with a high regard for discipline and commitment to your work.  

• Continuously thinks of ways to make processes and your (and the team’s) work more efficient and leaner while achieving impact with clients.   

• Comfortable working, navigating and taking ownership in an environment of rapid growth, change and states of flux, and ambiguity.  

• Experience or exposure working with HR professionals (e.g. Talent Management, Benefits & Compensation, Employee Engagement and Culture) is an added advantage.  

• Background in Industrial and Organisational Psychology added advantage.  

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.

We are seeking an experienced Organizational Change Management (OCM) Lead for an S/4 HANA transformation project with following key responsibilities: 

• OCM Strategy Implementation: Implement the global OCM strategy tailored for the S/4HANA project, aligned with client executives. Ensure OCM activities are aligned with deployment timeline and parallel projects.
• Change Management Plans: Plan and execute Change Management-, Training-, Communication-, and End User adoption activities.
• Change Impact Assessment: Address and manage changes in business processes, systems, technology, job roles, and organizational structures.
• Stakeholder Management: Analyze and manage stakeholders according to their needs and project timeline.
• Guidance and Mentoring: Provide expert guidance and mentorship to global and local project members on change management principles and practices.
• Monitoring and Reporting: Establish frameworks for monitoring and reporting on Change Management activities, including readiness assessments. 
• Collaboration: Work closely with cluster team and affiliates to ensure that change management efforts are integrated into all aspects of the project.
• Risk Assessment: Conduct risk assessments related to change initiatives, identify potential obstacles and develop mitigation strategies.

WHAT YOU WILL OWN:
● To manage day to day operation of the commercial team
● To initiate and manage weekly 1:1, team huddle and team meetings effectively
● To manage resources, planning and implementing sales strategies effectively
● Ability to motivate and coach agents
● Ensuring all tickets are solved within SLAs
● Problem solving skills in handling ad hoc issues
● Ability to read simple data and connect with performance and reports
● Approachable personality with people handling skills

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.
● Minimum of 2 years working experience in Sales
● Good written and communication skills
● Proficient in English and Mandarin in both oral and written
● Experience in reporting using Microsoft Excel or Google Sheet is an added advantage
● Willing to take on additional task assign
● Ability to work and navigate Salesforce and any other CRM tools

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses. Our mission is to inspire meaningful connections by building a second home where members become friends, and ideas become reality. We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

We are looking for an ambitious and driven Assistant Finance Manager whose values align with our TEAM; standing for Together, Extra-mile, Accountable and Mindful. The Assistant Finance Manager works closely with the senior Finance team and Operations team to help with administrative and financial tasks, including invoicing, budget drafting, issuing purchase orders, and implementing and managing processes. The core focus of the team is to maintain the financial health of the business, and it's the Assistant Finance Managers role to create financial reports and support the Finance manager in any needed tasks.

ROLE AND RESPONSIBILITIES

• Prepare monthly and yearly account closing, make sure all figures are tally with Balance Sheet Notes schedule, IFRS Schedule & Interco Matrix.
• Prepare for monthly Close Call and present the Profit and loss & cash flow movement of the month.
• Prepare monthly Landlord 's Management Report.
• Prepare for monthly cash flow projection.
• Assist and support country manager on monthly, quarterly and yearly EOM slides.
• Review tax submission.
• Assist in preparing yearly budget.
• Check payment prepared by AP team.
• Liaise with external auditor on yearly audit.
• Liaise with external tax agent on yearly tax computation and submission.
• Liaise with company secretary, Commissioner for Oath and banker.
• Perform ad hoc assignments as required.
• Build solid relationships and give financial support across all departments and to vendors.
• Assist management in the preparation of the annual and monthly budgets, forecast, management reports and business plan

• Four years experience in a customer-facing leadership position, ideally within sales and operations.
• Personable with strong verbal and written communication
• Exceptionally organised with the ability to multitask
• Thrives under pressure and solution-oriented
• University Degree is an advantage
• Proficient in basic computer skills
• Strong business and commercial acumen
• Prior experience in co-working, real estate, or startup business would be an advantage
• Fluent in English and Mandarin literate

• Competitive salary reflective of your growth
• Variety of discounts across our growing industry partners
• A comprehensive training academy to support your growth and longevity with us
• Education allowance to support external training
• A fun, dynamic working environment, working with a diverse, world-class team
• Regular team and community events based on our four event pillars; Business, Community-building, Entertainment and Wellness
• An extra day of leave to celebrate your birthday
• An annual dedicated day to volunteer at a charity of your choice
• Two days Flexcation a year, used to extend your time away by working in any of The Flexi Group locations

WE ARE AN EQUAL-OPPORTUNITY EMPLOYER

We are committed to creating an inclusive, respectful environment that embraces individuality and talents. All appointments and promotions are made on the basis of performance and ability. We are committed to the continued development of our teams' personal skills and business acumen. All team members will be treated fairly and unbiasedly and given every encouragement to reach their potential.