Now part of the logistics division of the CMA CGM Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management system or through reversible solutions available in the market. Globally, PRISM works with operational hubs in America, Europe, Asia and across its network centres of expertise in France and Switzerland. PRISM offers coverage across 3 time zones for 24/7 availability and greater customer proximity.

A central theme of its operational excellence approach, PRISM objectively selects the best supplies in the market, contribute to the freight purchasing strategy and provide end-to-end flow management, while seeking to optimize, time to market and reduce the carbon footprint of transport operations.

About the role

With growing customer accounts and demands in Aerospace, we are assembling a team of Customer Service Executives to deliver visibility, proactivity, optimization and high level of customer satisfaction to our major Aerospace account. Based in our Subang Jaya 4PL hub, the team of Customer Service Executives will be rostered in 4 shifts to ensure 24/7 availability to meet our customers' needs.

a) Monitor the Operational Workflow to Ensure a Full Supply Chain Visibility to the Customer

• Follow up invalid entries received from the customer or authorized partners (vendors, customers, subcontractors….)
• Monitor shipments on regular basis (3PL shipment confirmation, milestones completion etc.)
• Alert the customer team pro-actively in case of deviation and propose backup solutions
• Integrate manually, in dedicated IT solution, the Transport Request, if necessary
• Arrange alternative in case preferred carrier is unavailable
• Take corrective actions in case of missing pre-alerts
• Receive and control customer bookings according to the processes in place
• Check optimizations from optimizer if applicable, propose consolidation options.
• Report on data quality
• Provide clarifications and/or missing information
• Communicate & confirm arrangement to origin

b) Deliver Customer Satisfaction

• Manage and supports order management to ensure the best possible service level
• Meets deadlines and ensures completion of customer service tasks within the expected time frames
• Ensure a consistent and pro-active communication flow with the customer
• Act as a strong interface to resolve customer problems, manage troubleshooting and issue resolution
• Prioritizes, resolves and/or escalates issues to secure the customer’s interest
• Represent Prism internally and externally
• Use the tools and communication to react to customer requests
• Act as single point of contact for the customer
• Identify and record savings (benefits tracking) delivered to the customers.
• Provide his/her expertise in transportation management

c) Contribute to improve Partners and Vendor performance

• Monitor the 3PLs service quality and give feedback to the Operation of Contract manager
• Monitor the good deployment and efficiency of new operational practices with the 3PLs
• Contribute to formalize the SOP
• Provide 1st level of support to the 3PL (operational inquiries, data matters etc.)
• Set up and monitor corrective action plans in agreement with the 4PL HUB manager
• Produce dashboard and KPIs regarding 3PL performance

d) Manage operational quality

• Receive non-conformities and complaints and log these in a database
• Conduct root cause analysis on logged issues
• Categorized all non-conformities & complaints using standardized issue codes and reason codes
• Capture claims through non-conformities & complaints management process
• Assess of potential claims and recommendation to the customer
• Assign corrective actions to relevant parties and follow up
• Escalate claim to concerned party
• Conduct 8D analyses for complex claims
• In case of financial damages follow up with 3PL and insurance until financial settlement

e) Operate spot quotations

• Define requirements
• Get spot quotation from the 3PL’s panel
• Select provider
• Maintain spot quotation database / matrix

f) Others

• Any other tasks provided by their Manager

The successful candidate

• Experience in transport management / freight forwarding (air operations)
• Proven track record in a similar role, ideally in a Control Tower of 4PL environment
• Knowledge in freight forwarding, AOG and oversize cargo will be an advantage
• Excellent command of written and spoken English
• Must be willing to work on a 24/7 rotational shift
• Customer centric mindset

We are seeking an intern with a background in Business or IT-related studies. In this role, you will be integral to supporting our Employee Experience team, particularly in system testing and process improvement initiatives. You'll collaborate closely with seasoned professionals and have the opportunity to contribute to impactful projects that drive real business value.

Responsibilities:

• Assist in the development and execution of test plans for software systems.
• Conduct system testing to identify bugs and ensure functionality meets business and user requirements.
• Analyze existing processes and identify areas for improvement or change.
• Collaborate with team members to implement solutions that enhance efficiency.
• Document testing results and process improvements.
• Participate in team meetings and contribute ideas for HR Transformation initiatives.

• Currently pursuing or in the final year of a degree in Computer Science, Information Technology, Business Administration, or a related field.
• Strong analytical skills and attention to detail.
• Knowledge in coding and programming and familiarity with software testing methodologies and tools is a plus.
• Basic understanding of business processes and systems.
• Excellent communication and teamwork skills.
• Self-motivated and eager to learn.

As a valued member of ‘Logicalis Asia Pacific’ you will enjoy several benefits, such as:

• Supportive team environment: Confidential pulse checks tell us we are known for being "Unselfish with knowledge", "Flexible and Diverse" and "Give a shout-out and there will always be help."
• Pick your own adventure: Our people have moved from Helpdesk to Cloud-Engineering. Admin to Project/Program Management. Project Management to Product Development. If something interests you, we’ll fund you to learn it, so you can become it!
• Breadth of experience and purpose: People here can have an idea, make a plan, and see it through. Our people enjoy genuinely impacting change and controlling their professional success.
• Flexible, modern, working arrangements: Find your own method for collaboration and productivity to achieve a happy balance. #LI-Onsite

About Logicalis Asia Pacific MSC Sdn Bhd

Logicalis Asia Pacific Sdn Bhd is a division of the Logicalis Group, an international IT Solutions Integrator who employs 7,000+ staff, across 65 locations worldwide. With operations in Melbourne, Sydney, Brisbane and Cyberjaya, Malaysia. Logicalis Australia enables organisations to transform their internal capabilities and gain greater business value from their IT investment, and is widely regarded as a best-in-class leader of its field.

For people living with disabilities, chronic illnesses, or neurodiversity; adjustments and support will be made available to create a more comfortably aligned application process. If you need any specific accommodations (tools, time, etc.), and feel comfortable disclosing this, please let us know and we’ll be glad to facilitate.

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.

We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!

For the position, we are currently looking for a professional working for us on a contractor base and for a limited amount of hours per week (20 hours)

Tasks and Responsibilities

• Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products
• First and second level technical support – calls/tickets/user interaction
• Provide prompt responses to IT related questions from end-users
• Reliable documentation of all end-user interactions in customer ticket system ‘Service Now’ (e.g., incidents, requests)
• Create, maintain, utilize knowledge articles
• Provide IT onboarding trainings to new starters
• Contribute to continuous improvement initiatives

• Language skills: fluent English and Malay, other languages are a plus
• 2+ years of experience in a similar role
• Strong problem solving/analytical abilities
• Excellent communication skills and customer orientation
• Attention to detail and ability to multi-task, handling multiple stakeholders
• Ability to prioritize and willingness to work self-sufficiently and well organized
• Team player and supportive personality
• Experience in regulated IT environments is a plus (e.g. GxP)
• All candidates must provide a Criminal record not older than 3 months

• Broad range of activities, tasks, and projects

• Flexible working conditions
• Vouchers (B-day voucher, wedding, and new born surprise)
• Fishing for Friends program – our referral program
• Refreshments in the D-ploy office
• Further development and professional advancement
• Friendly and international working environment
• Company-sponsored events
• Competitive salary and various benefits

Is IT in your DNA?

About this role

He / She has to deliver Visibility, Proactivity, Reactivity, Optimization and High level of Satisfaction to PRISM's major accounts managed by a 4PL HUB

Monitor the Financial Workflow to Ensure a Full Visibility of transport cost to the Customer

• Pre-invoice based on rates grid from 4PL to 3PL
• Manage pre-invoicing issues
• Provide monthly Reporting
• Receive and archive, manually, actualized 3PL invoices
• Follow-up the automatic (EDI / API) receipt and archiving of actualized 3PL invoices
• Audit invoices versus :
• Planned cost,
• Service Level Agreement,
• Actual execution…
• Manage dispute for invoices with deviations
• Validate unexpected costs such as waiting hours…
• Log reason for additional costs

Deliver Customer Satisfaction

• Manage and supports cost visibility to ensure the best possible service level
• Meets deadlines and ensures completion of customer service tasks within the expected time frames
• Ensure a consistent and pro-active communication flow with the customer
• Act as a strong interface to resolve customer problems, manage troubleshooting and issue resolution
• Prioritizes, resolves and/or escalates issues to secure the customer’s interest
• Represent Prism internally and externally
• Use the tools and communication to react to customer requests
• Act as Single point of contact for the customer
• Identify and record savings (benefits tracking) delivered to the customers.
• provide his/her expertise in invoice audit management
• Use of the technologies to be more efficient and work with the CBS

Contribute to improve Partners and Vendor performance

• Monitor the 3PLs service quality and give feedback to the Operation of Contract manager
• Monitor the good deployment and efficiency of new operational practices with the 3PLs
• Contribute to formalize the SOP
• Provide 1st level of support to the 3PL (operational inquiries, data matters etc.)
• Set up and Monitor corrective action plans in agreement with the 4PL HUB manager
• Produce dashboard and KPIs regarding billing audit performance
• Maintain communication matrix

Technical

• Sound educational background or comparable business experience (international trade, logistics, supply chain etc.)
• Good knowledge of Air and/or Sea transportation is a strong asset.
• Proven track record in a similar role, ideally in a Control Tower of 4PL environment
• Minimum of 5 years of transport management / freight forwarding experience (Air & Sea operations)
• Minimum of 3 years of customer service experience

Behavioral

• Good communication skills (English is a must, another language a +)
• Service minded personality
• Hands-on approach and curiosity, can-do and positive attitude
• Problem solving ability
• At ease with Web application and MS Office pack (MS Outlook).
• Ability to work under pressure
• Direct reporting line to the 4PL HUB Team Leader, if any, or 4PL HUB Operation Manager.
• Customer: customer care, operational buyer, transport manager.
• 3PLs: both internal and competitors.

• Dental
• Medical
• Parking
• Birthday Leave
• Festival Leave

Come and join the Prism’s family on this new exciting adventure!

We are expanding our 4PL activity in the Aerospace sector

Do not hesitate to contact us if you are interested to be part of our 24/7 team

Present in 3 continents, PRISM specializes in 4PL supply chain by integrating business and digital experts in the areas of Transport, Customs and Trade, allowing a high level of performance and transformation. We intervene through consulting missions and operations management services and position ourselves as strategic resources effectively engaged in the success of our clients. We follow a principle of obligation of results in which Performance (Ytp), visibility and Compliance prevail.

Now part of the logistics division of the CMA CGM Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management system or through reversible solutions available in the market. Globally, PRISM works with operational hubs in America, Europe, Asia and across its network centres of expertise in France and Switzerland. PRISM offers coverage across 3 time zones for 24/7 availability and greater customer proximity.

A central theme of its operational excellence approach, PRISM objectively selects the best supplies in the market, contribute to the freight purchasing strategy and provide end-to-end flow management, while seeking to optimize, time to market and reduce the carbon footprint of transport operations.

About the role

With growing customer accounts and demands in Aerospace, we are assembling a team of Customer Service Executives to deliver visibility, proactivity, optimization and high level of customer satisfaction to our major Aerospace account. Based in our Subang Jaya 4PL hub, the team of Customer Service Executives will be rostered in 4 shifts to ensure 24/7 availability to meet our customers' needs.

• Process customer’s orders/inquiries timely and accurately.
• Ensure customer’s orders are dispatched in the best route (transport plan) to optimize freight cost.

• Liaison with multiple parties including customers, overseas agents, etc for freight handling and/or other matters

• Handle shipping documentation (import/export / BL / documentation).

• Ensure compliance with customer’s Standard Operating Procedure.

• Communicate discrepancies/issues to team supervisor/manager when necessary.

• Consistently monitor emails and respond in a timely and professional manner to Customers and Appointed Service providers to provide full visibility to Customers.

• Responsible and familiarize with track & trace systems (LINK).

• Continuous update through communications on current statuses from Bollore network, international carriers, and subcontractors, troubleshooting any irregularities, and well well-prepared to construct information flows smoothly and timely to customers.

• Proactively request service failure reasons from the service providers' network and update Customers in the event of any service deviation from standard transport mapping.

• Ensure that contractual rates and agreed plans are always closely followed and aligned with Customers’ expectations.

• Work closely with OPM/RCM in preparing business review materials on a periodic basis (monthly & and quarterly).

• Lead periodic conference calls with the Customer's Control Tower or Key Contacts in reviewing the Dashboard Reports and time-critical shipments.
• Active participation in business reviews together with OPM/RCM to present our contractual performance and identify common service issues.
• With the support of peers, able to relate to the customer in transposing recurrence service issues.
• Carrying out any other ad-hoc work instruction requests made by the supervisor/manager.

The successful candidate

• Experience in transport management / freight forwarding (air operations)
• Knowledge in flow management/control tower / IFF contract operations management / key accounts
• Knowledge in freight forwarding, AOG and oversize cargo will be an advantage
• Excellent command of written and spoken English
• Must be willing to work on a 24/7 rotational shift
• Customer centric mindset

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.
Our mission is to inspire meaningful connections by building a second home where members become friends, and ideas become reality. We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

A DAY IN A LIFE OF 

We seek an ambitious, outgoing and personable Community Officer whose values align with our TEAM, standing for Together, Extra-mile, Accountable and Mindful. The Community Officer works closely with the Assistant Community Manager,  Community Manager, Area Manager, Assistant Country Manager, and Country Manager (depending on the structure of your location and country) to ensure the smooth running of the day-to-day business and facilities. The core focus is to deliver and develop an unrivalled member experience by driving community events, creating partnerships and building lasting relationships with members, supporting the team with sales-related activities for their space, and working alongside managers to meet financial goals and targets.

DUTIES AND RESPONSIBILITIES

ADMINISTRATION AND FINANCE

• Support with basic administration and data entry.
• Assist with handling invoices and retrieving data for monthly reports.

MEMBER EXPERIENCE AND OPERATIONS

• Always deliver and ensure a personalised, friendly, and high-quality member experience, demonstrating excellent interpersonal and communication skills.
• Develop relationships with members and proactively understand their needs to bring ideas and recommendations to the table to exceed the expectations of every member, improving the overall member experience. 
• Solve member-related issues to help foster a collaborative community.
• Support with members moving in and out, for example carrying boxes, supporting with IT, helping to set up rooms etc.
• Ensure overall cleanliness and upkeep of the space is up to standard, checked by the Location Manager, including basic maintenance, dusting, utensil washing, spot cleaning, cleaning the bathroom, cleaning up spills, keeping the pantry stocked and tidy etc.  
• Support with responding to quality control checks and solving issues immediately.
• Supporting and liaising with the New Projects team regarding maintenance and space improvements based on members' feedback and keen observation.
  

SALES

• Conduct location tours for potential members and pass on leads to the senior team to support meeting sales targets. 

CONTENT AND EVENTS

• Attend and support internal events and be a representative of your location.
• Create and execute events relating to the communities interests, with support from the senior and events team. 
• Escalate leads for collaboration and partnerships for events to the Manager.
• Support your team on social media pages (IG stories, Facebook posts, etc.) and create engaging content.
• Assist with capturing up-to-date imagery showcasing the office spaces, events and community for social media.
• Responsible for keeping calendars and notice boards updated.

PEOPLE

• Assist with onboarding and training new team members.
• Actively work and develop on your own growth to better yourself for you, your team and the business.

• 1-2 years of work experience in customer service, events, business operations, sales would be an advantage. Fresh graduates will also be considered
• University Degree holder preferred
• Ability to connect well with people; friendly and approachable
• Possess strong communication and presentation skills
• Exceptional organisational and multitasking skills
• Reliable and self-driven, has the ability to work with teams and independently
• Experience in Google Drive and Excel sheets would be an advantage
• Must be a native English speaker, any additional languages is a plus

• Competitive salary reflective of your growth
• Variety of discounts across our growing industry partners
• A comprehensive training academy to support your growth and longevity with us
• Education allowance to support external training 
• A fun, dynamic working environment, working with a diverse, world-class team
• Regular team and community events based on our four event pillars; Business, Community-building, Entertainment and Wellness
• An extra day of leave to celebrate your birthday
• An annual dedicated day to volunteer at a charity of your choice
• Two days Flexcation a year, used to extend your time away by working in any of The Flexi Group locations

As our Finance Administrator you’ll be responsible for administrative support for business operations (Accounts Receivable and Accounts Payable), supporting tasks of invoice run, bank account reconciliations, and ad hoc tasks as required.

• Providing support with daily bank reconciliation of all bank accounts
• Providing administrative support to the Business Operations Team (e.g. Accounts Payable, Accounts Receivable) including, but not limited to:

1. Uploading customer invoices to customer portals for payment
2. Processing supplier invoice
3.  Ad-hoc data entry
4. Supporting the Accounts Receivable Team Lead with monthly bill run

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display and merchandise garments to maximise selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

• Collaborate with the software development team to understand project requirements and objectives.
• Participate in software testing activities, including writing test cases, executing tests, and identifying defects.
• Perform technical analysis of software systems, including code review, performance analysis, and troubleshooting.
• Assist in the design and implementation of automated testing frameworks and tools to streamline testing processes.
• Work on automation projects to improve efficiency and reliability in software development and testing.
• Document findings, analyze results, and provide recommendations for improvement.
• Communicate effectively with team members and stakeholders to ensure project goals are met.

The primary role (Suitable for Beginners)

• Web scrapping using HTML and Python on beautiful soup, Sellenium, Pycharm and more
• To check and ensure that the data in the csv. files match what is on the websites and that the code is working and then keeping/storing the csv files into Dropbox

Other roles if not assigned Webscrapping.

• Manual software testing for our website and application and documenting any issues, bugs or errors found as well as any possible solutions for them
• Automation testing using Cypress.io to automate the bug testing process
• AI automation testing using the Recombee platform (Suitable for Machine Learning, AI or Data Science majors)
• Research into the best ways to develop/create/establish a system or element of our platform like chatbots, automated responses, etc if needed
• If needed: Using Adobe XD to open prototype designs and analyze the UI/UX
• If needed: Assisting senior developers by coordinating project management activities using Jira

Note: We mainly use Skype and Dropbox, but with seniors developer you may also have the opportunity to use Microsoft Teams.

• Assist in gathering and analyzing data related to educational programs, student performance, and institutional effectiveness.
• Conduct research on educational trends, policies, and best practices in the education technology indusry
• Analyzing, creating and designing new ideas that can be implemented into the product
• Collaborate with consultants to identify client needs and develop tailored solutions.
• Participate in client meetings and contribute to discussions with data-driven insights.
• Help design and implement surveys, focus groups, and other data collection methods.
• Monitor project progress and ensure timely delivery of tasks and milestones.
• Contribute to the continuous improvement of consulting methodologies and processes.

• To work with our product design manager/ managing director
• Designing app pages, features, buttons, layouts, etc
• Designing website pages, features, buttons, layouts, etc
• Designing marketing or promotional material
• Converting design files into ones suited for back-end developers
• Helping us design the best user experience for the website and our Mobile Application
• Suggest to improve software/application user experience
• To design marketing tools such as email templates, social media posts, banners, etc.
• To work with the marketing, business or psychology department when necessary
• If needed, designs for social media tools for our website and or mobile application

• Administrative work on Ms Excel files or research work on MS Word
• Conducting research that is pertinent to understanding either the users of our platform or job applicants
• Planning and as well as designing tools that would be used to help our users understand themselves like with personality tests or processes that would help facilitate the users’ ability to find, enrol or to apply opportunities more easily (Like for learning and job opportunities)
• Working with graphics designers or coming up with your own website or mobile app page concept things such as psychology tests, career tests on Adobe XD
• If needed: To help run or be a part of induction programs or training programs for new employees to help them integrate into the company culture better
• If needed: Human resource functions such as interviewing and testing applicants

• To come up with fully-thought out marketing/ advertising ideas that can be implemented from start to finish 
• To analyze and report on target audience insights, consumer trends, market analysis and marketing best practices to help build the best strategies possible
• Discussing and consolidating the data and findings you have to back up your marketing ideas with the managing director or business executive.
• Ensuring that the marketing plans and strategies appeal to the target audience members
• To design or create marketing materials such as videos, articles, banners, posters, emails and etc
• Developing creative briefs that detail how we meet objectives for all advertising and public-facing communications including print, social media, digital marketing, video assets and etc. 
• Researching and documenting the best ways to gather customer and market insights to determine what outreach strategies are needed to increase customer conversions if the Ad idea has been launched 
• Documenting how we track the impact and effectiveness of the current marketing plans put in place, analyzing them as well as finding ways to improve or optimize them accordingly
• Administrative work if needed: Collecting and checking the accuracy of data in Excel or Google Sheets

What We Do  

We are focused on design and development of next generation firmware architecture and algorithms to deliver high performance and cost-efficient enterprise Hard Disk Drive (eHDD) products. As part of the globally diverse R&D team, you will be working in an Agile development environment with opportunity to learn and grow in multiple disciplines.   

We are seeking highly motivated students to join our RAMP Internship Program. These paid internships are designed to jump start your career, offering on-the-job and supplemental training in addition to robust mentorship. You will work alongside the brightest minds in the industry to drive the innovation necessary to outpace new demands and challenges created by data.   

What is the RAMP Program? The RAMP Program is supplemental to your day-to-day intern responsibilities. In this program, you will take a deeper dive into professional life at Western Digital by getting exposure to different parts of the organization. Some RAMP Program elements include: 

• On the job training and mentorship with industry professionals  

• Professional development trainings  

• Executive exposure   

• Networking events with other interns and Western Digital employees  

• Collaboration opportunities with cross-geographical & cross-cultural teams especially the team in Japan & US.  

This position is based in Western Digital Tech and Regional Center (M), which is a Center of Excellence located in Petaling Jaya, Malaysia.  

What You Will Do  

ESSENTIAL DUTIES AND RESPONSIBILITIES:  

• Design, develop, test, integrate and maintain quality firmware for eHDD using best practices like unit test, CI and Agile methodologies.  

• Design and implementation of data structures, software algorithms, data path, and drivers for hardware cores using latest standards C++ and Python.   

• Participate in significant technical investigations from problem statement to conclusions.  

• Creates design documents pertinent to the various phases of firmware development.  

• Devise strategies for in-depth functionality and compatibility testing of complex drive features. 

About Us:

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology, such as Custom API, trading systems, and data science, enable easy access to financial services that were previously inaccessible or difficult to understand.

Join us on this exciting journey as we expand our operations in Malaysia. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.

Job Overview:

As a Senior Accountant, you will be responsible for ensuring the accuracy of financial reporting, maintaining proper accounting records, and preparing financial statements in accordance with established standards. You will also provide guidance to the finance team and work closely with the Finance Manager to support the overall financial health of the company.

Key Responsibilities:

• Manage and oversee daily accounting operations, including accounts payable, accounts receivable, and general ledger entries.
• Prepare accurate and timely financial statements, including profit and loss statements, balance sheets, and cash flow reports.
• Perform month-end and year-end close processes, ensuring all financial records are up to date and accurate.
• Reconcile accounts, bank statements, and other financial records to ensure data accuracy.
• Ensure compliance with accounting principles, tax regulations, and internal policies.
• Assist in the development of budgets, forecasts, and financial projections.
• Conduct financial analysis to identify trends, variances, and opportunities for improvement.
• Collaborate with external auditors during audits and ensure all required documentation is available and accurate.
• Manage tax filings, ensuring compliance with local tax laws and regulations.
• Provide guidance and mentorship to junior finance team members, ensuring they follow best practices.
• Support continuous improvements in accounting processes and systems to enhance efficiency and accuracy.

Qualifications & Skills:

Education: Bachelor’s degree in Accounting, Finance, or related field. Professional certifications (ACCA, CPA, etc.) are preferred.

Experience:

• Minimum 5 years of experience in accounting or finance roles, with a strong understanding of financial reporting, budgeting, and compliance.

• Previous experience in preparing financial statements and managing full sets of accounts.

• Familiarity with accounting software and financial systems

Skills:

• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel and other financial analysis tools.
• Excellent attention to detail and ability to manage multiple tasks and meet deadlines.
• Good communication skills, both verbal and written.
• Strong knowledge of local financial regulations and tax laws.
• Ability to work independently and lead junior team members.

At Bjak, we believe in fostering an environment where you can thrive. Our benefits package includes:

• Competitive salary
• Hybrid work arrangement
• Flexible working hours
• Casual work attire
• Comprehensive medical, dental, and vision benefits
• Strong learning and development plans for your career growth
• International work environment and flat organization

Join us to shape the digital world. We need a content aficionado with a flair for words, SEO insights, and an eye for visuals. If you're armed with a Communication, PR, Journalism, or English Studies diploma/degree, exceptional writing and communication skills, and a curiosity for new tools, let's connect. Make your mark in digital marketing with us!

The Job:

• Blog Content Support - Provide support for the creation and optimization of blog content.
• S.E.O. Content Writing - Engage in S.E.O. page content writing to improve search engine visibility.
• Image/Graphic Creation - Generate images and graphics to complement written content, enhancing overall engagement.
• Keyword Research - Conduct keyword research relevant to content topics to guide S.E.O. strategies.
• Community Engagement - Participate in conversations across relevant online communities to promote content and build relationships.

The Person:

• Diploma or Degree in Communication, PR, Journalism, or English Studies.
• Has background in video/graphic design.
• Exceptional writing skills.
• Good communication skills.
• Eagerness to learn new tools.

• Opportunities - Above training and guidance, you will have the opportunity to try, to build your confidence and become your best self, and to interact and build a strong relationship.
• Rocking Diversity- Play hard, work harder with people of diverse skill sets and experiences! Challange yourself to step out of your comfort zone, and you'll find yourself growing in way you'd never imagine.

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology, such as Custom API, trading systems, and data science, enable easy access to financial services that were previously inaccessible or difficult to understand.

Join us on this exciting journey as we expand our operations in Malaysia. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.

Job Overview
The Group Human Resource Director (GHRD) will play a critical hands-on role in shaping and executing HR strategy across the organization. This is a unique opportunity for an experienced HR leader who enjoys not only driving strategy but also staying involved in the operational, day-to-day HR activities. The ideal candidate is someone who thrives in a fast-paced, dynamic environment and is comfortable rolling up their sleeves to ensure the successful implementation of HR practices across multiple regions.

Hands-On HR Leadership:

• Lead the HR function across the group with a hands-on approach, actively participating in day-to-day HR operations, such as recruitment, employee relations, and talent management.
• Partner closely with regional HR teams, providing guidance and support on both strategic and operational matters to ensure smooth HR function.
• Provide direct involvement in resolving complex HR issues, from conflict resolution to workforce planning and restructuring, ensuring a proactive HR function.

Talent Acquisition and Development:

• Personally oversee and participate in the recruitment of senior-level positions and other critical roles, ensuring alignment with the business’s growth strategies.
• Be hands-on in implementing onboarding, training, and development programs to build a strong pipeline of talent across the group.
• Work closely with leadership to create talent management and succession planning programs that are practical and scalable.

Compensation, Benefits, and Compliance:

• Take a direct role in reviewing and designing competitive compensation and benefits packages that meet employee needs and business goals.
• Ensure compliance with labor laws and provide hands-on leadership in addressing employee relations, ensuring fairness and legal alignment.
• Oversee and actively participate in the implementation and review of compensation structures to keep the organization competitive.

HR Operations:

• Be deeply involved in day-to-day HR operations, including overseeing payroll, HR administration, and performance management.
• Manage the HR team directly and ensure effective collaboration with regional offices to ensure seamless HR service delivery.
• Provide hands-on support for HR system implementations and process improvements, ensuring they are tailored to the needs of the business.

Organizational Development and Culture:

• Actively drive and support culture-building initiatives, fostering a collaborative and positive work environment across all regions.
• Lead hands-on change management initiatives to adapt the organization for growth, including workforce restructuring, leadership coaching, and development programs.

HR Technology and Analytics:

• Leverage HR systems and data analytics with a hands-on approach to drive operational efficiencies and informed decision-making.
• Lead the collection and analysis of HR data, using it to make informed, strategic decisions for talent management and operational improvements.

Qualifizations & Skills:

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field. A Master’s degree or MBA is preferred.
• Experience:
• 10-15 years of progressive HR experience, with at least 5 years in a senior HR leadership role.
• Proven track record of being hands-on in HR operations while developing and executing broader HR strategy.
• Experience in managing HR functions in fast-growing, multinational companies, with experience working across diverse geographies.
• Skills:
• Ability to balance strategic leadership with hands-on involvement in daily HR operations.
• Strong problem-solving and conflict resolution skills with a proactive, practical approach to employee relations.
• Excellent communication, negotiation, and leadership skills, with the ability to engage and influence stakeholders at all levels.
• Proficiency with HRIS systems, HR analytics, and data-driven decision-making.
• Adaptability and resilience to thrive in a fast-paced, dynamic environment.
• Strong cultural awareness and experience working in diverse, multicultural environments.

At Bjak, we believe in fostering an environment where you can thrive. Our benefits package includes:

• Competitive salary
• Hybrid work arrangement
• Flexible working hours
• Casual work attire
• Comprehensive medical, dental, and vision benefits
• Strong learning and development plans for your career growth
• International work environment and flat organization

About Us:

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology, such as Custom API, trading systems, and data science, enable easy access to financial services that were previously inaccessible or difficult to understand.

Join us on this exciting journey as we expand our operations in Malaysia. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.

Job Overview:

As a Senior Finance Executive, you will play a key role in supporting the financial operations of the company. You will be responsible for managing daily finance activities, ensuring compliance with financial regulations, and providing accurate financial reports to support decision-making. The ideal candidate will have strong analytical skills, attention to detail, and the ability to work collaboratively within the finance team.

Key Responsibilities:

Manage and oversee daily accounting operations, including accounts payable, receivable, general ledger, and payroll.

• Ensure all financial transactions are accurately recorded in a timely manner and comply with company policies and regulations.
• Prepare monthly, quarterly, and annual financial reports, including profit and loss statements, balance sheets, and cash flow statements.
• Assist in the preparation of budgets and forecasts by gathering and analyzing financial data.
• Monitor and control the company’s cash flow, ensuring that financial obligations are met.
• Liaise with auditors, tax agents, and regulatory bodies to ensure compliance with statutory requirements.
• Conduct financial analysis and provide insights to support strategic business decisions.
• Support the finance team in streamlining and automating finance processes to improve efficiency.
• Collaborate with internal departments to resolve financial discrepancies and provide support for financial queries.
• Ensure compliance with all financial regulations, including local taxation laws, accounting standards, and audit requirements.

Qualifications & Skills:

Education: Bachelor’s degree in Finance, Accounting, or related field. Professional certifications (ACCA, CPA, etc.) are a plus.

Experience:

• At least 3-5 years of relevant experience in accounting or finance, preferably in a fast-paced, dynamic environment.
• Strong understanding of accounting principles, financial reporting, and budgeting processes.
• Experience with financial software and accounting systems
  

Skills:

• Strong analytical skills and attention to detail.
• Excellent communication skills, both verbal and written.
• Proficiency in Microsoft Excel and other financial analysis tools.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and ability to manage multiple tasks and meet deadlines.
• Knowledge of local financial regulations and taxation laws.

At Bjak, we believe in fostering an environment where you can thrive. Our benefits package includes:

• Competitive salary
• Hybrid work arrangement
• Flexible working hours
• Casual work attire
• Comprehensive medical, dental, and vision benefits
• Strong learning and development plans for your career growth
• International work environment and flat organization

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

If you enjoy building cutting edge platforms and ecosystems to give equal access to financial services for the masses - Speak to us.

Responsibilities

• Develop high-quality back-end in Node.js for web application.
• Familiar with front end JavaScript web technologies such as ReactJS and NextJS
• Maintain and bug fixing for existing backend and web system
• Support internal and external users
• Implement features based on requirements from product owners
• Analyze, fix issues and improve software quality
• Mentor, provide guidance and best practice advice to the team.

• Bachelor’s Degree in Computer Science or equivalent
• Experience in Node.js
• Experience with MongoDB, RestAPI, JavaScript/Typescript, CSS and HTML5.
• Passionate about programming and solving problems
• Portfolio of showing a diverse range of web development will be a plus.
• Experience in UI/UX and graphic design will be an added advantage.

Nice To Have

• Familiarity with TDD / BDD
• Familiarity with Postman
• Familiarity with NodeJS test automation framework, e.g. mocha / chai / selenium / etc.
• Web templating language such as Pug or Slim

• Fast moving, challenging and unique business problems
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working hours & arrangement, Casual work attire

About us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Join us on this exciting journey as we expand our operations in Malaysia. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.
 

Position Overview:

We are seeking a highly skilled Engineer Lead to join our team in Malaysia on a hybrid basis. In this role, you will be instrumental in designing, implementing, and maintaining the backend systems that are critical to our applications' success, participate in architecting event-driven systems, and work with cutting-edge technologies to deliver high-impact solutions.

Key Responsibilities:

• Design, develop, and maintain scalable backend systems and APIs.
• Collaborate with front-end developers, product managers, and other stakeholders to deliver high-quality software solutions.
• Optimize application performance, ensuring scalability and reliability.
• Write clean, efficient, and maintainable code, adhering to best practices and coding standards.
• Participate in code reviews, offering constructive feedback to team members.
• Troubleshoot and debug issues to ensure the smooth operation of production systems.
• Stay current with emerging technologies and industry trends to bring innovative ideas to the team.

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
• Proven experience as a Backend Engineer or similar role.
• Strong proficiency in one or more programming languages such as Node.js.
• Experience with backend frameworks such as Express.js.
• Solid understanding of data structures, algorithms, and software design principles.
• Experience with relational and non-relational databases such as MySQL, PostgreSQL, MongoDB, etc.
• Familiarity with cloud platforms such as Google Cloud Platform.
• Experience with containerization and orchestration technologies such as Docker and Kubernetes.
• Familiarity with microservices architecture.
• Contributions to open-source projects or personal projects showcased on GitHub or similar platforms.
• Ability to work effectively in a fast-paced, dynamic environment.
• Minimum of 2+ years of experience in software development is preferred, but fresh graduates are also encouraged to apply.

Technology Stack We Use:

• Express.js, Node.js
• MySQL, PostgreSQL, MongoDB
• Docker, Kubernetes

Don’t worry if you’re not familiar with all of these technologies—learning and growth are part of the journey here.

What We Value:

We value growth-minded, collaborative individuals with high learning agility who embody our core values of teamwork, a customer-first mindset, and innovation. We are passionate about insurance and fintech and are looking for team members who are ready to give their best to help us achieve our mission.

What's Next:

After submitting your application, you can expect the following steps in our recruitment process:

1. Live Coding - Solving a fun programming challenge (Technical Team) & Interview (Hiring Managers and a Tech Lead)
2. Final Interview - Conducted by the Talent Acquisition Team

At our company, we believe in fostering an environment where you can thrive. Our benefits package includes:

• Competitive salary
• Hybrid work arrangement
• Flexible working hours
• Casual work attire
• Comprehensive medical, dental and vision benefit
• Strong learning and development plans for your career growth
• International work environment and flat organization

About us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Join us on this exciting journey as we expand our operations in Malaysia. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.

Position Overview:

We are seeking a highly skilled Senior Backend Engineer to join our team in Malaysia on a hybrid basis. In this role, you will be instrumental in designing, implementing, and maintaining the backend systems that are critical to our applications' success, participate in architecting event-driven systems, and work with cutting-edge technologies to deliver high-impact solutions.

Key Responsibilities:

• Design, develop, and maintain scalable backend systems and APIs.
• Collaborate with front-end developers, product managers, and other stakeholders to deliver high-quality software solutions.
• Optimize application performance, ensuring scalability and reliability.
• Write clean, efficient, and maintainable code, adhering to best practices and coding standards.
• Participate in code reviews, offering constructive feedback to team members.
• Troubleshoot and debug issues to ensure the smooth operation of production systems.
• Stay current with emerging technologies and industry trends to bring innovative ideas to the team.

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
• Proven experience as a Backend Engineer or similar role.
• Strong proficiency in one or more programming languages such as Node.js.
• Experience with backend frameworks such as Express.js.
• Solid understanding of data structures, algorithms, and software design principles.
• Experience with relational and non-relational databases such as MySQL, PostgreSQL, MongoDB, etc.
• Familiarity with cloud platforms such as Google Cloud Platform.
• Experience with containerization and orchestration technologies such as Docker and Kubernetes.
• Familiarity with microservices architecture.
• Contributions to open-source projects or personal projects showcased on GitHub or similar platforms.
• Ability to work effectively in a fast-paced, dynamic environment.
• Minimum of 2+ years of experience in software development is preferred, but fresh graduates are also encouraged to apply.

Technology Stack We Use:

• Express.js, Node.js
• MySQL, PostgreSQL, MongoDB
• Docker, Kubernetes

Don’t worry if you’re not familiar with all of these technologies—learning and growth are part of the journey here.

What We Value:

We value growth-minded, collaborative individuals with high learning agility who embody our core values of teamwork, a customer-first mindset, and innovation. We are passionate about insurance and fintech and are looking for team members who are ready to give their best to help us achieve our mission.

What's Next:

After submitting your application, you can expect the following steps in our recruitment process:

1. Live Coding - Solving a fun programming challenge (Technical Team) & Interview (Hiring Managers and a Tech Lead)
2. Final Interview - Conducted by the Talent Acquisition Team

At our company, we believe in fostering an environment where you can thrive. Our benefits package includes:

• Competitive salary
• Hybrid work arrangement
• Flexible working hours
• Casual work attire
• Comprehensive medical, dental and vision benefit
• Strong learning and development plans for your career growth
• International work environment and flat organization

Job Responsibilities:

• Responsible to supervise, guide and coaching the accounts personnel
• Ensure that all month end closing deadline is met and timely submission of relevant reports
• Perform checking accounting entries, journal voucher and review of monthly accounts prepared by subordinate.
• Preparation of year-end audit and tax schedules, liaise with company auditors, tax agent on all statutory matters.
• Ensure legal and regulatory compliance with all financial and accounting reporting as imposed by all relevant regulatory bodies.
• Reporting and presenting accurate and timely financial information in accordance to MFRS, group policies, legal and regulatory compliance imposed by all relevant regulatory bodies.
• Proactively assess the financial implications prior to the adoption of effective accounting standards.
• Responsible to liaise with auditors, tax agents, regulatory bodies and any relevant parties.
• Any other ad-hoc assignment as assigned by the Management.

Job Requirements:

• Must possess at least a recognised degree and/or professional qualification in accounting (ACCA/CIMA/MIA or equivalent)
• Minimum 5 years of related experience. Experience in property development industry will have an added advantage.
• Technically strong in accounting standards and system and internal control.
• Knowledge in property365 (IFCA.net) will be an added advantage
• Well verse in Microsoft Office software
• Excellent command of English and Bahasa Malaysia – both verbal & written
• A team player with high level of integrity, meticulous and proven analytical problem-solving skills.
• Mature, self-motivated and able to work independently with good interpersonal and communication skills.
• Possess a good supervisory, planning, organizing and leadership skills.
• Committed, dynamic, enthusiastic and able to work under pressure.
• Possess strong sense of responsibility, integrity and result oriented