CORE RESPONSIBILITY:

• Attend breakdowns, identify faults and problem solve, with minimal downtime to production.
• Work in a rotational shiftwork environment.
• Carry out the diagnosis of faults, maintenance, and repairs to all types of plant and equipment in a safe, timely, and professional manner and return equipment to operational service.
• Estimate the length of time required to complete a job and the likely consequences of failure to complete work within required timescales.
• Identify and escalate any activity that has the potential to cause harm or damage.
• Report breakdown root causes, equipment faults, and concerns to direct report.
• Ensure all work is undertaken to a high-quality standard and adheres to all quality standard regulations.
• Ensure company targets are met in respect of the quality of parts produced.
• Identify spare requirements and log usage.
• Carry out PPM schedules as necessary and planned work orders as required and provide feedback to develop the system.
• Assist with the moving, installation, and repositioning of machines and equipment.
• Fill in job tickets/log the completion of work on the work request form.
• Work within the 5S (Sort, Set In Order, Shine, Standardize, Sustain) methodology to maintain the workplace to a high standard.
• Ensure all lost time and minor and trivial accidents are reported to direct report.
• Promote environmental issues and ensure all company procedures are understood and followed.
• Ensure a safe working environment exists for self and colleagues, ensuring all health, safety environmental, and quality management procedures are followed and achieve the company’s and departmental KPI targets.
• Participate in a root cause analysis discussion and resolve problems.

OTHER ASSIGNED RESPONSIBILITY:

• Operate Forklift Truck and lifting equipment.
• Working with vendors and contractors as needed
• Take care of all tooling and properties given to them.
• Ensure all personal protective equipment is identified, always available, and correctly used and all associated problems are reported to management.

EDUCATION BACKGROUND REQUIREMENTS:

• SPM, Certificate in Electrical/Mechanical/Mechatronic or Diploma in Mechatronic/Electrical/Mechanical, or any equivalent. PW4, A0 and A1 certificates will be an advantage.
• More than one year of proven experience as maintenance technician in manufacturing environment.
• Hands on troubleshooting experience as a maintenance technician

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave

Job description: 

• Ensure that a high standard and procedures of Health & Safety is achieved and maintained & continuously promote “See it, Own it” culture. 
• Continuously seek to minimize machine down time and perform troubleshooting to properly identify causes of machine downtime. 
• Continuously seek to improve machine reliability and improve spare part life in order to minimize maintenance cost. 
• Plan and carry out improvements projects, to liaise with production executive, plant engineer, factory manager on projects for continued improvement all round. 
• Knowledge and maintenance in PLC control. 
• To execute maintenance works including troubleshooting, repairing, preventive maintenance, test run and servicing of plant machineries, equipment's and facilities. 
• To make a routine check on machines and equipment to ensure machines and equipment are working in good condition. 
• To troubleshoot and recommend a solution to electrical or electronics problems and if necessary, repair the fault. 
• To carry out plan improvement projects, repairs, maintenance and fabrication work as part of continuous improvement activities with safety as a priority. 
• Effectively carrying out the Preventive Maintenance Program (TPM) in collaboration with Production executive.

Requirements: 

• To ensure all maintenance tasks are carried out following company HSE protocols & local regulations compliance. 
• Carry out works to machineries to ensure minimum downtime and product quality in the absence of superiors. 
• Resources shortages will affect every aspect of maintenance tasks and deadlines. 
• Knowledge and experience in Electrical troubleshooting. 
• Plant equipment electrical parts PM plan (motor, inverter, contractor)
• Able to read electrical diagrams, PLC control. 
• Good ability to analyze, troubleshoot, and solve problems systematically. 

Perks & Benefits

• Medical insurance
• Personal leave

Job descriptions: 

• Ensure that a high standard and procedures of Health & Safety is achieved and maintained & continuously promote "See it, Own it' culture. 
• Assist supervisor and operators to ensure proper machine set up and smooth operation, which includes propulsion unit settling, knife cut settling and pallets are guided into propulsion & making section accurately to prevent damages to the parties. 
• Service and maintain the hard metal tooling, recording and monitoring the wear of the slipper and rollers. 
• Identifying and troubleshooting machine problems. 
• Complete fabrication projects to improve production processes. 
• Support production operations as and when required. 
• Assist to inspect and ensure product quality is within the process specifications. 
• Ensure preventive maintenance is carried out according to the schedules. 
• to participate in production improvement programs, eg 5S, TPM, zero accident, FE
• Ensure safety and housekeeping in the workshop, electrical room and PLC room. 
• To perform other duties as necessary when instructed by superior. 
• Inspect machinery regularly to identify problems and necessary maintenance. 
• Perform weekly preventive maintenance schedules. 
• Conduct preventive maintenance work and follow ups on all maintenance and repair work. 

Requirements: 

• College certificate or above in electrical/mechanical, automation, electronic control or related field or at least 2 years factory equipment maintenance experience in manufacturing industry. 
• Good mechanical skills, troubleshoot and solve problem systematically. 
• Works well under pressure and meets tight deadlines. 
• Willing to work extended hours or even during holidays

Perks & Benefits

• Medical insurance
• Personal leave

Job description: 

• Ensure that a high standard and procedures of Health & Safety is achieved and maintained & continuously promote “See it, Own it” culture. 
• Continuously seek to minimize machine down time and perform troubleshooting to properly identify causes of machine downtime. 
• Continuously seek to improve machine reliability and improve spare part life in order to minimize maintenance cost. 
• Plan and carry out improvements projects, to liaise with production executive, plant engineer, factory manager on projects for continued improvement all round. 
• Knowledge and maintenance in PLC control. 
• To execute maintenance works including troubleshooting, repairing, preventive maintenance, test run and servicing of plant machineries, equipment's and facilities. 
• To make a routine check on machines and equipment to ensure machines and equipment are working in good condition. 
• To troubleshoot and recommend a solution to electrical or electronics problems and if necessary, repair the fault. 
• To carry out plan improvement projects, repairs, maintenance and fabrication work as part of continuous improvement activities with safety as a priority. 
• Effectively carrying out the Preventive Maintenance Program (TPM) in collaboration with Production executive.

Requirements: 

• To ensure all maintenance tasks are carried out following company HSE protocols & local regulations compliance. 
• Carry out works to machineries to ensure minimum downtime and product quality in the absence of superiors. 
• Resources shortages will affect every aspect of maintenance tasks and deadlines. 
• Knowledge and experience in Electrical troubleshooting. 
• Plant equipment electrical parts PM plan (motor, inverter, contractor)
• Able to read electrical diagrams, PLC control. 
• Good ability to analyze, troubleshoot, and solve problems systematically. 

Perks & Benefits

• Medical insurance
• Personal leave

職位描述：

• 確保實現並維持高標準和程序的健康與安全，並不斷推廣「看到它，擁有它」文化。
• 不斷尋求最大限度地減少機器停機時間並執行故障排除，以正確識別機器停機的原因。
• 不斷尋求提高機器可靠性和延長備件壽命，以最大限度地降低維護成本。
• 規劃並實施改善項目，與生產主管、工廠工程師、工廠經理就專案進行聯絡，以實現全面持續改善。
• PLC控制知識及維護。
• 執行維護工作，包括工廠機械、設備和設施的故障排除、維修、預防性維護、試運轉和維修。
• 對機器設備進行例行檢查，確保機器設備處於良好狀態。
• 對電氣或電子問題進行故障排除並提出解決方案，並在必要時修復故障。
• 進行計畫改善項目、維修、維護和製造工作，作為持續改善活動的一部分，並以安全為優先。
• 與生產主管合作，有效執行預防性維護計畫（TPM）。

要求：

• 確保所有維護任務均按照公司 HSE 協議和當地法規合規性進行。
• 在上級不在場的情況下對機械進行維修，以確保最短的停機時間和產品品質。
• 資源短缺將影響維護任務和期限的各個方面。
• 電氣故障排除方面的知識和經驗。
• 工廠設備電氣部件 PM 計劃（馬達、逆變器、承包商）
• 能看懂電氣圖，PLC控制。 
• 具有良好的系統分析、排查和解決問題的能力。

津貼和福利

• 醫療保險
• 事假

核心責任：

• 專注於故障、識別故障並解決問題，最大限度地減少生產停機時間。
• 在輪班工作環境中工作。
• 安全、及時、專業地對各類廠房和設備進行故障診斷、維護和修理，並使設備恢復運作。
• 估計完成一項工作所需的時間以及未能在規定的時間內完成工作可能產生的後果。
• 識別並升級任何可能造成傷害或損害的活動。
• 向直接報告報告故障根本原因、設備故障和疑慮。
• 確保所有工作均按照高品質標準進行，並遵守所有品質標準規定。
• 確保在生產的零件品質方面達到公司目標。
• 確定備用需求並記錄使用情況。
• 根據需要執行 PPM 計劃和計劃工單，並提供回饋以開發系統。
• 協助機器和設備的移動、安裝和重新定位。
• 在工作申請表上填寫工作票/記錄工作完成情形。
• 依照 5S（排序、整理、清理、標準化、維持）方法進行工作，以維持工作場所的高標準。
• 確保將所有損失的時間和輕微事故報告給直接報告。
• 促進環境問題並確保所有公司程序得到理解和遵守。
• 確保自己和同事有一個安全的工作環境，確保遵循所有健康、安全環境和品質管理程序並實現公司和部門的 KPI 目標。
• 參與根本原因分析討論並解決問題。

其他指定的責任：

• 操作堆高機和起重設備。
• 根據需要與供應商和承包商合作
• 保管好給予他們的所有工具和屬性。
• 確保所有個人防護設備均已識別、始終可用且正確使用，並將所有相關問題報告給管理層。

教育背景要求：

• SPM、電氣/機械/機電一體化證書或機電/電氣/機械文憑，或任何同等學歷。 PW4、A0 和 A1 證書將是一個優勢。
• 擁有一年以上製造環境中維護技術人員的豐富經驗。
• 作為維修技術人員的實際故障排除經驗

津貼和福利

• 津貼（旅費、交通費等）
• 醫療保險
• 事假

職位描述：

• 確保實現並維持高標準和程序的健康與安全，並不斷推廣「看到它，擁有它」文化。
• 協助主管和操作員確保機器正確設定和平穩運行，包括推進裝置安定、刀切安定和托盤準確引導至推進和製造部分，以防止對各方造成損害。
• 維修和維護硬質金屬工具，記錄和監控滑塊和滾輪的磨損情況。
• 識別和排除機器問題。
• 完成製造項目以改善生產流程。
• 根據需要支援生產營運。
• 協助檢查並確保產品品質符合工藝規範。
• 確保按照計劃進行預防性維護。
• 參與生產改進計劃，例如5S、TPM、零事故、FE
• 確保車間、電氣室、PLC室的安全和清潔。
• 根據上級的指示，履行其他必要的職責。
• 定期檢查機器以發現問題並進行必要的維護。
• 執行每週預防性維護計畫。
• 進行預防性維護工作並追蹤所有維護和維修工作。

要求：

• 電氣/機械、自動化、電子控製或相關專業大專及以上學歷或至少2年製造業工廠設備維修經驗。
• 良好的機械技能，有系統地排除故障並解決問題。
• 在壓力下工作良好並能在緊迫的期限內完成任務。
• 願意延長工作時間，甚至在假期期間工作

津貼和福利

• 醫療保險
• 事假

職位描述：

• 確保實現並維持高標準和程序的健康與安全，並不斷推廣「看到它，擁有它」文化。
• 不斷尋求最大限度地減少機器停機時間並執行故障排除，以正確識別機器停機的原因。
• 不斷尋求提高機器可靠性和延長備件壽命，以最大限度地降低維護成本。
• 規劃並實施改善項目，與生產主管、工廠工程師、工廠經理就專案進行聯絡，以實現全面持續改善。
• PLC控制知識及維護。
• 執行維護工作，包括工廠機械、設備和設施的故障排除、維修、預防性維護、試運轉和維修。
• 對機器設備進行例行檢查，確保機器設備處於良好狀態。
• 對電氣或電子問題進行故障排除並提出解決方案，並在必要時修復故障。
• 進行計畫改善項目、維修、維護和製造工作，作為持續改善活動的一部分，並以安全為優先。
• 與生產主管合作，有效執行預防性維護計畫（TPM）。

要求：

• 確保所有維護任務均按照公司 HSE 協議和當地法規合規性進行。
• 在上級不在場的情況下對機械進行維修，以確保最短的停機時間和產品品質。
• 資源短缺將影響維護任務和期限的各個方面。
• 電氣故障排除方面的知識和經驗。
• 工廠設備電氣部件 PM 計劃（馬達、逆變器、承包商）
• 能看懂電氣圖，PLC控制。 
• 具有良好的系統分析、排查和解決問題的能力。

津貼和福利

• 醫療保險
• 事假

POSITION SUMMARY:

We are seeking an experienced Senior Database Administrator to provide technical leadership and support for Oracle eBusiness Suite (EBS) Applications. The successful candidate will be responsible for managing and maintaining Oracle databases, ensuring optimal performance, security, and availability.

RESPONSIBILITIES:

• Responsible for the day-to-day administration and maintenance of the database systems in operation, including tasks related to identifying and troubleshooting application database issues.
• Perform health check on database servers.
• Proactively in capacity planning and performance tuning of the Databases.
• Proactively identify potential issues and risks and work with relevant parties to resolve them or escalate them to the project/application management team.
• Support data migration, application cloning, patch analysis and deployment.
• Creation and maintenance of SQL queries and routines to facilitate reports and scheduling of batch jobs.
• Maintain Database server security to comply with audit
• Ensures that all deliverables are thoroughly documented. Responding to database related alerts.
• Instill personal quality culture and adopt good practices in delivering systems.
• Promote customer centric and service-oriented support and services.
• Support and collaborate closely on cross functional team effort
• Optimize resources to achieve productivity and efficiency targets.
• Resolve incidents and problems to achieve targeted Service Level Agreement (SLA) and communicate of same to stakeholders.
• Develop and refine technical procedures, scripts and associated documentation.
• Assist in disaster recovery preparation, planning and testing.
• Assist in backup and recovery preparation, planning and testing.
• Responsible in deployment of applications to production servers as requested.
• Collaborating with other departments to support the organization’s cybersecurity framework.
• Any other duty & responsibility which the company may assign from time to time.

QUALIFICATIONS:

• Bachelor’s degree in computer science or related field
• Minimum 5 years of Oracle EBS Database Administration experience.
• Proficient in installing, configuring, administering, tuning, disaster recovery and troubleshooting Oracle EBS on Linux environments is a MUST.
• Possess good understanding of Oracle current product line; RDBMS, Middleware, Application suite, secured iSupplier portal, OBIEE and SOA
• Addition Knowledge of other DBMS such as MSSQL, MySQL, MariaDB, Firebase will be an added advantage.
• Strong command of the English and comfortable with process/functional documentation.
• Self-motivated with attention to detail.
• Organizes own workload, sets priorities and works within deadlines.
• Excellent organization, communication and interpersonal skills.
• Good analytical and problem-solving skills.
• Strong time management and multi-tasking skills
• Able to work with minimum supervision, as well as able to contribute to team development.
• Able to mentor junior DBA.
• Professional certification will be added advantage

Job Types: Full-time, Permanent

Pay: RM5,000.00 - RM5,500.00 per month

Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development
• Vision insurance

Primary Responsibilities

System Operations & Support

• Ensure the full implementation of IT projects, meeting deadlines and functional specifications.
• Provide day-to-day IT support for operations, troubleshooting end-user system and application issues promptly.
• Manage IT Helpdesk to address and resolve hardware and software issues efficiently.
• Monitor and maintain hotel servers (including backups, email systems, domain management, payroll systems, and business-critical servers).
• Install and configure new equipment, software, and networking solutions, providing necessary training to users.
• Perform preventive maintenance on servers, backup tapes, and ensure sufficient storage housekeeping.

Compliance & Security

• Coordinate with hotel IT teams to ensure compliance with company standards for IT hotel operations.
• Support the Finance Manager to align IT corporate operations with company standards and policies.
• Implement IT procedures and processes to maximize data protection, system security, and user privacy.
• Monitor software licenses, renewals, utilization, and manage reallocation or termination requests.

Vendor & Budget Management

• Work with system integrator vendors to resolve application errors, system enhancements, upgrades, and customization.
• Manage relationships with vendors, overseeing the procurement of hardware, software, and IT services.
• Plan, develop, and implement the IT budget, ensuring cost efficiency by obtaining competitive pricing from suppliers.
• Source, evaluate, and select vendors for IT-related projects and requirements.

Strategic IT Planning

• Perform feasibility studies and provide recommendations for system enhancements and process improvements.
• Ensure the hotel remains updated with the latest IT technologies by attending seminars, conferences, and workshops.
• Support the management team by monitoring system performance and providing insights for system optimization.

Job Brief:

The IT Manager is responsible for overseeing IT operations, leading the team, managing infrastructure and projects, ensuring security, and maintaining service accounts. This role ensures efficient system performance aligned with business objectives.

Job Responsibilities:

• Manage the IT team, assigning tasks, providing guidance, and overseeing day-to-day operations to ensure smooth functioning.
• Oversee IT infrastructure, including server management, networking, storage, and domain server operations.
• Manage both internal and public software applications, ensuring proper licensing and regular updates.
• Lead and manage multiple IT projects, ensuring they are delivered on time, within scope, and aligned with business goals.
• Manage the list of service subscriptions and vendor accounts, ensuring smooth operations and cost-effectiveness.
• Monitor and troubleshoot IT systems to ensure performance, security, and reliability.
• Implement and maintain robust security protocols to protect against cyber threats.
• Experience with web administration is a plus, contributing to web infrastructure management.
• Effectively communicate with internal stakeholders, ensuring IT strategies align with business objectives.

Job Requirements:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• At least 3 years of team management experience and 5 years of IT operations.
• Experience in internal project management
• Proficient in English, Mandarin is a plus.
• Programming language of Java, Bootstrap, Framework 4.0, Jquery will be a plus.
• Familiarity with the Software Development Life Cycle (SDLC) will be a plus.
• Familiar with Visual basic, HTML, ASP Classic
• Proficiency in managing hardware, software, and network Excellent leadership, communication, and project management skills.
• Strong problem-solving and decision-making abilities.
• Ability to work collaboratively in a team environment and manage multiple tasks simultaneously.

Job Requirement:

• Candidate should possess a Professional Certificates, Diploma / Advanced Diploma or equivalent in Engineering (Metal Fabrication / Tool & Die / Welding)
• Preferably at least 2 years of related working experience.
• Preferably Non-Executive specializing in Manufacturing / Production or equivalent.
• Good communication skills in English,Malay,Mandarin language for both spoken and written
• 4 Other positions available

Key Responsibilities:

Component Assembly: Precisely assemble metal parts and semi-finished products following technical drawings, work instructions, and specifications.

Buffing & Finishing: Operate buffing machines and other finishing tools to smooth, polish, and prepare components for final use.

Quality Control: Inspect assembled parts and finished components for defects, alignment, and adherence to quality standards. Perform necessary adjustments as required.

Equipment Operation & Maintenance: Operate, calibrate, and maintain assembly and buffing equipment to ensure optimal performance. Report equipment malfunctions to the maintenance team promptly.

Documentation: Maintain accurate records of production activities, inspections, and material usage.

Process Improvement: Identify areas for process improvements and contribute to increasing efficiency and reducing waste.

Safety & Compliance: Follow all workplace safety guidelines and company policies. Maintain a clean and organized workspace.

1.  Responsible for assisting in all issues pertaining to electrical and mechanical maintenance at all times, act as a point of contact during after working hours as and when an emergency arises.
2. Responsible for the management of genset to be readily in place at the event of a TNB power supply interruption in order to ensure operations are not disrupted at the farm.
3. Perform preventive and predictive maintenance works as per schedule, using appropriate equipment.
4.  Regularly monitor electrical and mechanical services and maintain all facilities, equipment and machines at the broiler farm.
5.  Assist in updating relevant documents on the completed preventive maintenance in a timely and accurate manner.
6. Adopt a 5S compliance culture and as well as safety and health regulations as directed by the management.
7. To perform any other tasks and assignments as directed by the management from time to time.

Job Description

As Manufacturing Process Engineering Technician, you will be responsible for maintaining specific tools on a manufacturing production or NPI line. The successful candidate will be able to work with minimal supervision, take initiative and collaborate effectively. You will demonstrate a willingness to learn, flexibility, creative problem solving, exemplary communication skills and an ability to think on their feet.
Communicates with engineers and technical specialist regarding sputter metrology tools measurement results and calibration procedure. Able to revise any documents changes regarding sputter metrology
tools.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Troubleshoot and resolve sputter instrumentation issues
• Maintain and update sputter instrument documentation including standard work procedures, process specifications, etc
• Facilitate small process improvement projects through collection and analyzing data and monitoring engineering trials
• Entering and compiling data relating to metrology measurement
• Training in the functions of the new project launches
• Other duties as assigned

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Perform basic level analysis for production hold lots and give disposition and feedback to related team such as Product Engineer, Test Process Engineer, Assembly Process Engineer, and Test Equipment Engineer for issue investigation.
• Execute 1st level troubleshooting during test and escalate it to related team.
• Handle test engineering activity such as DOE/Volume checkout/correlation etc.
• Maintain 6S in common of lab, in charge of units control in lab.
• Provide support for hardware release such as product correlation and machine buy-off activities qualifications.
• Attend to immediate product/system related testing issues and demonstrates open communication policy and involvement with production and maintenance people on achieving problem solution.
• Perform 1st level EFA and 2nd level EFA for production hold lots and give disposition, and feedback to related team for issue investigation.
• Support related production issue related to TPE (flush out)
• Wafer test process

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Perform basic level analysis for production hold lots and give disposition and feedback to related team such as Product Engineer, Test Process Engineer, Assembly Process Engineer and Test Equipment Engineer for issue investigation
• Execute 1st level troubleshooting during test and escalate it to related team.
• Handle test engineering activity such as DOE/Volume checkout/correlation and etc.
• Maintain 6S in common of lab, in charge of units control in lab.
• Provide support for hardware release such as product correlation and machine buy-off activities qualifications.
• Attend to immediate product/system related testing issues and demonstrates open communication policy and involvement with production and maintenance people on achieving problem solution.
• Perform 1st level EFA and 2nd level EFA for production hold lots and give disposition, and feedback to related team for issue investigation;
• Support related production issue related to TPE(flushout).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible to supervise Production lines
• Provide clear, regular communication of production priorities, challenges, and status across the shift to meet production schedules, goals and objectives
• Directly manage Operators team, routinely provide guidance on career development in your team and regularly conducting performance management. engagement activities and monitor attendance
• Responsible for labor planning and allocation between processes, 6S, line cleanliness, tardiness and training
• Collaborate with Engineering/Supporting Team to solve day to day excursion, implement line process changes or new implementations for improvements
• Periodically audit production adherence to visual aids and standard instructions

• Equipment Maintenance: Conducted regular inspections, preventive maintenance, and repairs on various power tools and manufacturing equipment to minimize downtime and ensure optimal performance
• Troubleshooting: Diagnosed and resolved equipment malfunctions and breakdowns promptly, utilizing technical expertise in power tools and machinery.
• Safety Compliance: Ensured compliance with safety regulations and guidelines, including lockout/tagout procedures and personal protective equipment (PPE) usage, to create a safe working environment.
• Facility Repairs: Conducted repairs and maintenance tasks on building systems, such as electrical systems, UPS, Door Access, CCTV, etc to ensure a comfortable and safe working environment for employees.
• Inventory Management: Managed and maintained an organized inventory of spare parts and supplies for power tools and facility maintenance, optimizing cost-effectiveness.
• Vendor Relations: Collaborated with external vendors and contractors to schedule and oversee maintenance and repair projects, ensuring timely and cost-effective services.
• Emergency Response: Acted swiftly during emergency situations, such as power outages or equipment failures, to minimize disruptions and maintain production efficiency.
• Documentation: Maintained detailed records of maintenance activities, equipment specifications, and service history to support decision-making processes and regulatory compliance.
• Continuous Improvement: Identified opportunities for process improvements and cost savings in facility management and maintenance, actively participating in improvement initiatives.
• To assist engineer and participate as teams for utility bill management, energy consumption
  tracking, work permit, contractor orientation, etc.

Evaluation of yeast and ingredients performance profiles on selected bread applications.

Key responsibility and Activities:

• Revenue Management
  • Identification of representative applications with Quality/ technical services / commercial
  • Development of procedures for good repeatability / reproducibility
  • Plan and conduct daily and weekly tests
  • Formalization of test protocols
  • Updating recipes / process to maximize the relevance and representativeness of the selected tests.
• Organization of sample collection
  • Participation in the definition of collection / preparation of market samples and tests samples
  • Sample identification and records.
• Supply and purchase of raw materials required (flour, fat ….)
  • Test Bread
  • Selection and maintenance of equipment to operate the tests
  • Selection of reference revenue by origin / destination of the sample / parameters to assess
  • Preparation of raw materials
• Recording and exploitation of results
  • Prepare baking test reports
  • Entering data in the database
  • Annotation, and dissemination of results to interested
  • Exploitation / extraction on demand
• Training and experience sharing
  • staff training to highlight the impact of these tests (other services)
  • Train Testing Technician of baking from other subsidiaries
  • Experience sharing

Responsible and capable in troubleshooting and repairing automation equipment (ARV, ARS and MMS) and ensuring this equipment are in good condition to support production capacity.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for improving and sustaining the automation equipment capability and meet the KPI (Availability, OEE, MTBA and MTBF)
• Performing and line troubleshooting and supporting daily production operation.
• Analyze equipment failure root causes and propose corrective actions.
• Ability to identify root cause and provide corrective action through use of Effective problem solving tools.
• Perform regular inspections to identify equipment root cause.
• Perform Preventive Maintenance and calibration the equipment to optimal condition.
• Maintain equipment maintenance documentation and checklist.
• Propose improvements to enhance equipment performance and reliability.
• Support equipment setup and relocation
• Assist Engineer in continuous Equipment improvement projects and Automation projects
• Demonstrate a high degree of initiative, motivation, and willingness to work proactively either independently or within the team. 
• To meet MTBA, UPH and down time
• To sustain and maintain 6S and PM activities  
• Quality issue investigation & CA monitoring 
• Ensure and manage all the automation components good condition to support production.

As a growing electronics company, we're in search of a candidate who can demonstrate their expertise in establishing a solid foundation for our service team, particularly in the areas of ACMV installation & service. This role also involves serving as the go-to technical resource for our customer service team, aiding them in delivering top-notch troubleshooting solutions for our customers to ensure a seamless and speedy resolution.

This individual will serve as the cornerstone of technical hands-on knowledge for PRISM+ aircon products. They will be responsible for offering technical assistance, guidance, and support to both individual consumers and businesses encountering issues with our technical, hardware, and software systems. The selected candidate will play a pivotal role within PRISM+ Malaysia and will report directly to the Aircon Operations & Technical Manager.

Responsibilities of Aircon / ACMV Technician but are not limited to:

• Installs, inspects, maintains, and repair various types and brand of all types of commercial and residential air conditioners.
• Performs regular preventive maintenance and corrective works on air conditioning systems.
• Diagnoses electrical and mechanical defects and malfunctions.
• Carries our repair works such as replacement of air con compressors, fan coil motors, etc.
• Recommends appropriate repair and improvement works to customers.
• Perform servicing of air conditioning at customers' residential and commercial premises that includes chemical washes, chemical overhauls, general maintenance services.
• Ensure all works compliance with appliance standards and Health and Safety Act.
• Daily reporting and weekly reporting to direct manager.
• Any other tasks, when required by the immediate supervisor.

• Hands-on experience in installation, maintenance (including chemical washing), troubleshooting and repairing of air conditioners.
• Must be able to handle physical work due to job nature.
• Basic command of English, Malay spoken and written.
• Responsible for providing air conditioning (air conditioning system) services, such as inspection, maintenance, installation, air conditioning failure.
• Provide monthly maintenance and operation services to customers.
• Effective handling of fault/emergency repairs and customer complaints.
• GDL driving license.
• Minimum 1 year experience is required.
• 5.5 days' work week (Monday to Friday 9am to 6:30pm / Saturday 9am to 1pm).
• Preferably with a certification BCA License (Air-Con License) - INSTALLATION OF STRUCTURAL SUPPORTS FOR AIR-CON UNITS or equivalent/Malaysian Special Skills Certification (Preferred).

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

WHAT WILL YOU DO?

• You will build long term direct relationship with clients, will work closely with them to uncover new sales opportunities within your assigned client accounts. You are responsible in managing all aspects of sales from Prospecting, Qualifying, Proposing, Closing & Collection.

WHO YOU ARE?

• You have 2 - 4 / >5 years’ direct sales experience in the IT industry; experience in Mid-sized to Enterprise level accounts would be an added advantage.
• You have a strong passion in helping customers in their business digitization journey and have established a comprehensive client base through your past & current sales roles.
• You are passionate about sales and derive satisfaction in being able to articulate the business benefits of Konica Minolta’s IT offerings and deliver positive outcome that enhances & improves your client’s business.
• You have a solid understanding on how to effectively position & market IT solutions such as Managed IT Outsourcing & Resource Services, Next Generation Network Security solution, Business Process, Managed Content & Managed Print Services.
• You’re experienced in owning the full sales cycle - prospecting, customer solution presentation, negotiating and closing the sale with a proven track record of execution.
• You possess strong understanding of business & market / vertical trends that will enable you to drive a consultative engagement approach with your clients.
• You’re a strong team player and have demonstrated the ability to collaborate effectively with different internal supporting business units such as Support, Engineering, Operations & Marketing.
• Sales hunter role
• Essential skills are Prospecting, Lead Generation, Presentation, C-suite engagement, Cold-calling

WHY KONICA MINOLTA ? 

• At Konica Minolta, we believe everyone is unique and each brings with them their individual talents in our mission to deliver positive business outcome to our clients.
• We believe in new value creation through constant innovation which is the essence of what drives us to success. We continuously strive to develop new ideas & better ways of delivering value to our clients in the present, future & beyond.
• Building on Konica Minolta’s strong digital imaging foundation, we’re now embarking on an exciting transformation journey where we deliver solutions beyond the printing arena by providing innovative IT centric solutions to our clients.

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss further! 

Responsibilities:

• Manage and maintain all infrastructure including but not limited to servers, network system, storage and cloud platform.
• Monitor infrastructure performance and proactively troubleshoot issues to ensure continuous availability and minimum interruption or downtime.
• Design, architect, develop and implement necessary actions or area of improvement of new infrastructure solution to further improve the capability, performance, reliability, resiliency & integrity which compliance with industry standard and best practices
• Implement routine maintenance tasks to perform systems administration, patch management and systems backup
• Collaborate with internal team and external vendors for technical troubleshooting support, preventive maintenance, planning, implementation and resolution in network, hardware and software issues or faults.
• Participate in sourcing, evaluating, recommending and negotiating with solution providers and consultants on technical specifications, supports and services to establish good partnership and optimum service level to ensure user and company interests are protected
• Maintain, develop and follow proper system procedures, guidelines, reports and technical documentations to achieve systematic and consistent operations
• Perform any other tasks as assigned by the management

Technical Skills:

• Experience and knowledge in PC, server, network, communication systems and systems inter connectivity
• Problem solving and troubleshooting
• Risk and issue management
• Analytical, conceptual and strategic thinking
• Project management and implementation

Requirements:

• Candidate must possess at least a Diploma/Degree in Computer Science/Software Engineering/Information Technology or equivalent
• Proven experience in IT infrastructure management with good knowledge of Business IT Systems including application servers, email and web servers, windows operating systems and applications
• Familiar with SaaS / cloud technologies (AWS or Azure), Windows Server 2019/2022, Windows 10/11, Microsoft 365 services, Active Directory, DNS, Firewall, etc.
• Able to write scripting to automated processes using Microsoft Power Automate or other relevant automation and scripting tools will be a good to have skill
• Knowledge of ITIL and other IT service management frameworks
• Hands-on experience in troubleshooting, maintain and support on technical issues is highly desirable (network, server, computer and peripheral)
• Experience with IFCA.net system would be an added advantage
• Highly adaptive, initiative, able to multi-task and flexible in progressive workloads
• Good command in spoken and written English and Malay
• Possess own transport and willing to travel to support when required

POSITION SUMMARY:

The Head of IT Operations will lead the development and implementation of IT operations strategies and roadmaps, ensuring alignment with the overall Group IT strategic plans. Acting as a trusted advisor to the Tune Protect Malaysia leadership team, the incumbent will ensure IT services effectively address business needs while maintaining operational excellence and mitigating risks related to IT landscapes. This role requires a strong understanding of the technology landscape, the ability to foster stakeholder relationships, and a focus on security, business continuity, and operational excellence.

JOB RESPONSIBILITIES:

Strategy & Leadership

• Provide leadership to the IT Operations unit, fostering a culture of business orientation and continuous service improvement.
• Develop and execute IT operations strategies and roadmaps aligned with Group IT and enterprise strategic plans.
• Control annual operating and capital expenditure budgets (Capex/Opex)
• Support the business in driving customer-centric initiatives for good customer engagement and experience.

IT Service Management

• Ensure smooth transition and ongoing support for the core system migration to go-live and post-go-live phases.
• Oversee IT end-user services, core system operations and IT service management
• Ensure service level agreements (SLAs) and operating level agreements (OLAs) across Tune Protect entities are met consistently
• Lead IT service management initiatives and develop IT scorecards for senior management reviews

Risk & Security

• Identify, assess, and communicate risks related to the IT landscape
• Ensure effective application of security, risk management, and business continuity principles
• Address and resolve findings from internal and external IT audits (e.g., EY, KPMG) to achieve timely closure

Partner and Vendor Engagement

• Develop IT vendor management processes and governance frameworks.
• Enhance engagement with strategic partners and suppliers through effective partner governance.
• Foster collaborative partnerships to improve service delivery and operational efficiency

Performance and Governance

• Measure and ensure operational services and performance using consistent and accurate metrics.
• Align IT initiatives with the long-term and annual business plans of the organization.
• Support the rollout of security and quality assurance initiatives.
• Maintain close coordination with audit, product, and technology teams to drive improvements.

Key Deliverables/Expectations

• Digital and API-first approach to IT operations
• Seamless core system implementation and ongoing support.
• Effective management of two core systems integral to the transformation process.
• Successful closure of audit findings and improved risk management.
• Implementation of IT service scorecards and consistent measurement of performance.
• Alignment of IT operations with strategic goals, ensuring ROI and cost optimization.

QUALIFICATIONS & EXPERIENCE:

• Bachelor's degree in Engineering, Technology, Computer Science, Computer Engineering, or an equivalent discipline.
• Minimum 10 years of versatile experience in IT Application Operations, with a preference for candidates from financial institutions, though not mandatory.
• Proven experience in managing and implementing modern technologies, including:

-         Cloud infrastructure and services

-         Digital business models

-         API-driven architectures.

SKILLS & COMPETENCIES:

• Leadership & Communication: Ability to drive high accountability teams and communicate with all stakeholders effectively
• Customer Focus: Commitment to delivering customer-centric IT services that meet business and customer needs
• Risk Management: Expertise in identifying and mitigating IT-related risks
• Vendor Management: Skilled in establishing and managing partnerships with vendors and service providers

Scope of Responsibilities

1. To ensure the satisfactory operation of all the specialized/TCS equipment and installations at all times.

2. To ensure services delivery are meeting the maintenance standard and requirement such as LLM APST, SIRIM ISO and Internal Audit:

• In-charge of maintenance and improvement works for Toll Collection System
• Timeliness in completing assigned tasks
• To supervise and monitor the Preventive and Corrective Maintenance and Enhancement works carried out by contractors / junior staff

3. To ensure compliance with regulations, related to the Environmental Quality Act, Safety and Health Act, and management system standards, while ensuring that the QESH achieves its intended results by incorporating

• a process approach, risk-based thinking, and implementing improvements to enhance performance.

Key Tasks

1.  To carry out Preventive and Corrective maintenance works.
2. To carry out 1st level of maintenance works.
3. To prepare maintenance report on any malfunctions / defects affecting equipment.
4. To repair electronic equipment / machines.
5. To inspect all the specialised / TCS equipment.
6. To be part of the Emergency Response Team and attend to emergency situation when instructed.
7. To monitor and supervise works undertaken by maintenance contractor / junior staff.
8. To monitor and supervise interfacing works undertaken by other party which are related to the system or equipment installed.
9. To provide assistance and technical advice to other team members / maintenance contractor.
10. To perform standby duties and response promptly in the event of any equipment or system failure / malfunction in meeting the Emergency Call Back standard.
11. To attend, rectify and update status of defect or request raised in the e-Work System.
12. To attend, check and update status of the defect raised i.e. NOD / NCR in the Expressway Performance Indicator System (EPI) of LLM.
13. To prepare Requisition Form (RF) in e-PO System in obtaining management approval for the Purchase Order (PO) issuance to maintenance contractors.
14. To assist TCS section for yearly budgeting for maintenance and improvement budget i.e. minor repair, enhancement, consumable and capex.
15. To exercise safety at site for own and ensure safety procedure is implemented by contractor at work as per OSHA requirements.
16. To undertake any job assignment / improvement / planning work related to TCS and meet the needs or requirements of the company business.
17. To undertake other duties as directed by the Head of Group Mechanical, Electrical and Instrumentation.

Job Requirement:

• Diploma or Certificate in Electronic Engineering from Local University / Technical Institution or equivalent.
• Minimum 2 years experience in repair and maintenance of electronic equipment
• Well verse with Toll Collection System maintenance.
• Good communication skills in Malay, English language for both spoken and written
• Ability to work under pressure, independent and possess analytical and logical thinking.