Job Responsibilities :

• Plan and conduct IT audits in accordance with the approved annual audit plan.
• Assist to develop audit program and prepare audit work documentation as guided by the Internal Audit’s documentation standard to support audit conclusion and results.
• Prepare and discuss audit findings with relevant departments and develop practical, value added recommendations to address the root cause of the issues identified.
• Monitor and follow-up to ensure agreed improvement plans are timely implemented.
• Involvement in the Company’s J-SOX assessment process and other ad-hoc projects as and when required.

Requirements :

• Degree or relevant professional qualification in Information Technology, Computer Science or Information System Auditing / Security.
• A minimum of 4 years of IT audit / IT security experience.
• Good organisational and analytical skills, and possess strong sense of ownership to complete assigned tasks, audits within the stipulated timeframe.
• Good command of English with good report writing and communication skills.
• A good team player with high level of integrity, initiatives, and good interpersonal skills.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

職責：

1. 監督和管理日常 IT 運營，確保所有系統和網路有效率、安全地運作。
2. 能夠根據公司需求採購必要的IT相關設備。
3. 負責ERP系統（Epicor Kinetic）提供第一線支援。
4. 參與應用程式設計，確認系統邏輯、系統整合、系統介面和系統客製化。
5. 為桌上型電腦、筆記型電腦、印表機、伺服器和網路問題提供日常技術支援。
6. 執行一般 IT 管理任務，包括管理固定資產登記冊、文件和指南。
7. 提供及時的最終用戶支持，認真排除故障並解決 IT 相關問題，同時保持幫助台票務系統更新準確資訊。
8. 執行高階管理層可能定期分配的任何其他任務和職責。

職位要求：

• 計算機科學或類似領域的學位。
• 擁有至少 3 年最終使用者或供應商背景的 ERP (Epicor Kinetic) 實施經驗。
• 對ERP功能有很好的了解。
• 良好的計劃和協調能力。
• 較強的寫作、口語溝通和表達能力。
• 良好的人際溝通能力以及經過驗證的故障排除和解決問題的能力。
• 需要時能夠出差工作。
• 流利的英語和馬來語書面和口語能力。

好處：

• 提供津貼
• 永久職位，確認後加薪
• 年薪和績效獎金
• 5個工作天（週一至週五）
• 現場停車
• 空調工作環境
• 進入指定診所
• 醫療和牙科索賠
• 住院及手術保險
• 人身意外傷害保險

高階客戶成功管理主管（IT 產業）

卡魯納（砂勞越）企業有限公司BHD。

角色概述：

作為 Karuna 的高級客戶成功主管，您將在構建和

與客戶保持牢固的關係，確保他們從我們的服務中獲得最大價值

技術解決方案。您將負責透過以下方式推動客戶保留、成長和宣傳

制定策略性客戶計畫並與客戶內的主要利害關係人互動

組織。

主要職責：

建立關係：

與客戶組織內的主要利害關係人培養並維持牢固的關係，

包括高階主管、決策者和最終用戶，以確保長期滿意度和合作夥伴關係。

策略客戶管理：

制定並執行根據每個客戶的具體需求和目標量身定制的策略客戶計劃，

強調推動科技領域內的保留、成長和宣傳。

入職和培訓：

領導新客戶的入職流程，透過提供深入的資訊確保無縫過渡

對我們的技術產品和服務進行培訓，使客戶能夠實現他們的期望

結果。

客戶參與度：

定期與客戶互動，了解他們不斷變化的需求，尋找追加銷售的機會

或交叉銷售其他技術產品或服務，並解決他們可能遇到的任何問題或挑戰

臉。

主要聯絡點：

作為客戶詢問、疑慮或升級的主要聯絡點，與

內部技術團隊快速解決問題並確保客戶滿意度。

客戶倡議：代表我們組織內客戶的聲音，倡導他們的利益

所有部門的需求和優先事項，並推動提高整體客戶滿意度的舉措

經驗。

回饋分析：

收集並分析客戶對我們技術解決方案體驗的回饋，

確定趨勢和需要改進的領域，並與內部團隊合作推動產品發展

增強或流程優化。

效能監控：

追蹤和分析與客戶成功相關的關鍵績效指標，例如客戶

滿意度分數、留任率和追加銷售/交叉銷售機會，採取積極措施

確保達到或超過目標。

職位要求：

學歷：

需要工商管理、行銷、IT 或相關領域的學士學位。

經驗：在面向客戶的角色中擁有豐富的經驗，例如客戶成功、客戶

科技業內的管理或銷售人員，在提高客戶滿意度方面擁有良好的記錄

和保留。

技能：

較強的人際溝通和溝通能力，能夠建立融洽的關係、影響力和

與客戶和內部技術團隊有效協作。

戰略思維：具有戰略思維和解決問題的能力，具有主動性和主動性

以解決方案為導向的方法來解決客戶的需求和挑戰。

適應性：

能夠在快節奏、動態的技術環境中管理多個優先事項。

技術熟練程度：

熟悉客戶成功軟體平台和工具，並對

技術解決方案以及它們如何為客戶創造價值。

對客戶成功的熱情：

對客戶倡議的堅定承諾和對提供卓越客戶的熱情

津貼和福利

• 休閒著裝要求
• 公司旅行
• 事假
• 開放文化
• 個人發展機會
• 員工活動
• 季節停車
• 專家小組醫生

職責：

• 執行完整的軟體開發生命週期（SDLC）。
• 建立流程圖、佈局和文件來確定需求和解決方案。
• 編寫設計良好、可測試的程式碼。
• 制定規格並確定操作可行性。
• 將軟體組件整合到功能齊全的軟體系統中。
• 制定軟體驗證計劃和品質保證程序。
• 記錄和維護軟體功能。
• 對現有系統進行故障排除、調試和升級。
• 部署程序並評估使用者回饋。
• 遵守專案計劃和行業標準。
• 確保軟體更新為最新功能。

要求：

• 作為軟體工程師或軟體開發人員擁有經過驗證的工作經驗。
• 擁有設計互動式應用程式的經驗。
• 能夠使用 Java、Ruby on Rails、C++ 或其他程式語言開發軟體。
• 對關聯式資料庫、SQL 和 ORM 技術（JPA2、Hibernate）有豐富的了解。
• 具有使用至少一種流行的 Web 框架（JSF、Wicket、GWT、Spring MVC）開發 Web 應用程式的經驗。
• 熟悉測試驅動開發。
• 擅長軟體工程工具。
• 能夠記錄需求和規格。
• 至少擁有計算機科學、工程或相關領域的學士學位。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光

Join Our Team at Shin Yang Corporate Services!

Take the next exciting step in your career with us at Shin Yang Corporate Services, a subsidiary of the Shin Yang Group of Companies. Become an integral part of our dynamic Internal Audit team as an Internal Auditor.

In this role, you will have the opportunity to:

• • Lead and oversee audit fieldwork, ensuring the highest standards of quality, timeliness, and budget adherence for each engagement.
  • Guide and supervise the audit team, ensuring established procedures are followed meticulously and promoting a culture of excellence and accountability.
  • Act as the key person responsible for preparing audit engagements, effectively managing and resolving challenges while fostering open and constructive communication with auditees.
  • Review and analyse audit findings in collaboration with auditees, ensuring comprehensive discussions and seamless integration into final reports.
  • Prepare and draft detailed audit reports within agreed deadlines and budget parameters, delivering clear and actionable insights for continuous improvement.

In our supportive environment that champions collaboration, growth, and innovation, you will not only optimise operations and ensure compliance but also expand your professional skills and make a real impact on our success.

What We’re Looking For

• • 5+ years of experience in auditing, preferably in property development, construction, shipping, shopping mall, hospitality, or financial services.
  • Willingness to relocate to Miri, Sarawak
  • Bachelor’s Degree in Commerce (Accounting/ Finance/Economics) or any other engineering discipline
  • Proficiency in written and spoken English

Apply Now!

Join us and become part of a team that helps shape Shin Yang’s journey every step of the way.

To apply, please send your resume, academic certificates, and any relevant documentation to ia_recruitment@shinyang.com.my. We can’t wait to welcome you into our family!

Perks & Benefits

• Central location
• Regular team activities
• Personal development opportunities

Description:
TANG International Education Group Malaysia is seeking an enthusiastic and skilled individual to join our team as an IT cum Trainer Executive. The ideal candidate will possess a strong background in IT, online teaching, and excellent communication skills. As our company deals extensively with clients from China and Malaysia, proficiency in both Chinese and Malay languages is essential.

Responsibilities:

• Online Teaching: Conduct online training sessions for company clients, focusing on IT skills and knowledge. Create engaging and informative content to facilitate learning.
• Client Communication: Communicate effectively with clients in a friendly and outgoing manner. Address their inquiries, concerns, and provide technical support as needed.
• Issue Resolution: Troubleshoot application and IT-related issues faced by clients. Provide timely and effective solutions to ensure smooth operation of systems and applications.
• Training Delivery: Deliver training sessions to company staff as needed, ensuring they are equipped with the necessary IT skills and knowledge to perform their roles effectively.
• Continuous Learning: Stay updated with the latest trends and developments in IT and online teaching methodologies. Incorporate new techniques and technologies into training programs to enhance effectiveness.
• Language Proficiency: Utilize proficiency in Chinese and Malay languages to facilitate communication with clients and colleagues. Translate documents and materials as necessary.
• Collaboration: Work closely with the IT team to identify and address technical issues. Collaborate with other departments to ensure alignment of training programs with company goals and objectives.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
  Proven experience in online teaching and IT support.
• Strong communication and interpersonal skills.
• Ability to effectively troubleshoot and resolve technical issues.
• Proficiency in Chinese and Malay languages is mandatory.
• Willingness to travel domestically and to China for client meetings and training sessions.
• Outspoken and friendly demeanor with a passion for helping others learn.
• Ability to adapt to a fast-paced environment and multitask effectively.
• Willingness to undergo training and development as required.

Benefits:

• Competitive salary package.
• Opportunities for career growth and advancement.
• Training provided to enhance skills and knowledge.
• Dynamic and supportive work environment.

Join TANG International Education Group Malaysia and become part of a dynamic team dedicated to providing quality education and support to our clients. Apply now and unleash your potential as an IT cum Trainer Executive!
 
 
 

 

Perks & Benefits

• Nearby public transport
• Central location
• Free snacks / Happy hours
• Personal leave
• Personal development opportunities

加入我們新陽企業服務團隊！

在 Shin Yang Corporate Services（Shin Yang Group of Companies 的子公司），您的職業生涯將邁出令人興奮的下一步。作為內部稽核師，成為我們充滿活力的內部稽核團隊不可或缺的一部分。

在此角色中，您將有機會：

• • 領導和監督審計現場工作，確保每項業務的品質、及時性和預算遵守最高標準。
  • 指導和監督審計團隊，確保嚴格遵守既定程序，並促進卓越和問責文化。
  • 作為關鍵人物，負責準備審計業務、有效管理和解決挑戰，同時促進與受審計方的開放和建設性溝通。
  • 與受審核方合作審查和分析審核結果，確保全面討論並無縫融入最終報告。
  • 在商定的期限和預算參數內準備和起草詳細的審計報告，為持續改進提供清晰且可操作的見解。

在我們倡導協作、成長和創新的支持性環境中，您不僅可以優化營運並確保合規性，還可以擴展您的專業技能並對我們的成功產生真正的影響。

我們在尋找什麼

• • 擁有 5 年以上審計經驗，最好是在房地產開發、建築、航運、購物中心、酒店或金融服務領域。
  • 願意搬遷到砂勞越美里
  • 商業學士學位（會計/金融/經濟學）或任何其他工程學科
  • 熟練的英語書面和口語能力

立即申請！

加入我們，成為團隊的一員，幫助塑造 Shin Yang 的每一步旅程。

如需申請，請將您的簡歷、學歷證書和任何相關文件發送至ia_recruitment@shinyang.com.my 。我們迫不及待地歡迎您加入我們的大家庭！

津貼和福利

• 中心位置
• 定期團隊活動
• 個人發展機會

JOB SCOPE & RESPONSIBILITIES

•Provide IT support to all departments

•Installing / Configuring computer hardware, software & other related to IT / ICT

•Creating user guide for in-house application

•Investigate, diagnose and resolve computer software and hardware faults

•Support and maintaining all tele-communication

•Update & maintaining IT/ICT documents & asset

•Design card, poster, advertisement, editing video and other related to designing or editing

•Other related task given from time to time

JOB REQUIREMENTS

•Have skills and knowledge in application of MS Office

•Have skills & knowledge in network troubleshoot and IT support

•Have skills & knowledge in Adode Photoshop/Illustrator/Canva

•Have skills in editing videography and graphic

•Have valid driving license and priority to whom have license B2

•Priority to whom with IMMIDIATE Availability / IMMIDIATE Intake

Perks & Benefits

• Employee equity
• Nearby public transport
• Casual dress code
• Medical insurance
• Sabbatical leave
• Personal development opportunities
• Paid training and development

工作範圍和職責

•為所有部門提供IT支持

•安裝/配置電腦硬體、軟體及其他與 IT/ICT 相關的內容

•為內部應用程式建立使用者指南

•調查、診斷和解決電腦軟體和硬體故障

•支援和維護所有電信

•更新和維護 IT/ICT 文件和資產

•設計卡片、海報、廣告、編輯影片和其他與設計或編輯相關的內容

•不時給予的其他相關任務

職位要求

•具備應用MS Office的技能與知識

•擁有網路故障排除和 IT 支援的技能和知識

•具備 Adode Photoshop/Illustrator/Canva 的技能和知識

•具備編輯影片和圖形的技能

•擁有有效駕駛執照並優先擁有 B2 駕照

•優先考慮立即可用/立即攝取的人員

津貼和福利

• 員工股權
• 附近的公共交通
• 休閒著裝要求
• 醫療保險
• 休假
• 個人發展機會
• 有薪培訓和發展

• supporting and overseeing terms, day-to-day operations, problem-solving, developing and implementing plans, and meeting goals.
• focuses on the work being done and the results that work is producing.
• Monitoring productivity and accounting are cornerstone responsibilities of a business administrator.

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Personal leave
• Open culture

我們是一家老牌 IT 設備和服務供應商，總部位於雪蘭莪州八打靈再也，擁有龐大的成熟客戶群。

我們正在尋找合適的候選人加入我們團隊並與我們一起成長。

有興趣的候選人可以致電03-79601333聯繫我們或訪問我們的網上商店https://www.nlitretail.com.my或寫信給我們hr@nlit.com.my

只有入圍候選人才會被聯絡進行面試

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 事假
• 開放文化

POSITION SUMMARY:

We are seeking an experienced Senior Database Administrator to provide technical leadership and support for Oracle eBusiness Suite (EBS) Applications. The successful candidate will be responsible for managing and maintaining Oracle databases, ensuring optimal performance, security, and availability.

RESPONSIBILITIES:

• Responsible for the day-to-day administration and maintenance of the database systems in operation, including tasks related to identifying and troubleshooting application database issues.
• Perform health check on database servers.
• Proactively in capacity planning and performance tuning of the Databases.
• Proactively identify potential issues and risks and work with relevant parties to resolve them or escalate them to the project/application management team.
• Support data migration, application cloning, patch analysis and deployment.
• Creation and maintenance of SQL queries and routines to facilitate reports and scheduling of batch jobs.
• Maintain Database server security to comply with audit
• Ensures that all deliverables are thoroughly documented. Responding to database related alerts.
• Instill personal quality culture and adopt good practices in delivering systems.
• Promote customer centric and service-oriented support and services.
• Support and collaborate closely on cross functional team effort
• Optimize resources to achieve productivity and efficiency targets.
• Resolve incidents and problems to achieve targeted Service Level Agreement (SLA) and communicate of same to stakeholders.
• Develop and refine technical procedures, scripts and associated documentation.
• Assist in disaster recovery preparation, planning and testing.
• Assist in backup and recovery preparation, planning and testing.
• Responsible in deployment of applications to production servers as requested.
• Collaborating with other departments to support the organization’s cybersecurity framework.
• Any other duty & responsibility which the company may assign from time to time.

QUALIFICATIONS:

• Bachelor’s degree in computer science or related field
• Minimum 5 years of Oracle EBS Database Administration experience.
• Proficient in installing, configuring, administering, tuning, disaster recovery and troubleshooting Oracle EBS on Linux environments is a MUST.
• Possess good understanding of Oracle current product line; RDBMS, Middleware, Application suite, secured iSupplier portal, OBIEE and SOA
• Addition Knowledge of other DBMS such as MSSQL, MySQL, MariaDB, Firebase will be an added advantage.
• Strong command of the English and comfortable with process/functional documentation.
• Self-motivated with attention to detail.
• Organizes own workload, sets priorities and works within deadlines.
• Excellent organization, communication and interpersonal skills.
• Good analytical and problem-solving skills.
• Strong time management and multi-tasking skills
• Able to work with minimum supervision, as well as able to contribute to team development.
• Able to mentor junior DBA.
• Professional certification will be added advantage

Job Types: Full-time, Permanent

Pay: RM5,000.00 - RM5,500.00 per month

Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development
• Vision insurance

This position is reporting to the Sr Manager/Manager, Internal Audit and part of a strong, dynamic global internal audit function. This Senior position will be a member of the Internal Audit APAC region focusing on both regional and global projects based in our Penang, Malaysia office.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reporting to the Sr Manager/Manager, the Senior will assist in leading and executing projects for the finance & operations audit pillar for both the APAC region and globally, assisting in Internal Audit function improvement projects, and collaborating with the other internal audit pillars – IT audit, Channel audit, Data Analytics, and Audit Operations.

Execution of projects in the finance & operations audit pillar for the APAC region and globally including:

• Assisting in performance of annual risk assessment of the business, development of an overall audit plan, and quarterly refreshes of the risk assessment and the audit plan
• Executing projects on the internal audit plan, including financial, operational, compliance, site, Channel Partner, and cross functional audits across the global business
• Assisting in executing project risk assessments, planning, and scoping decisions on individual audit and consulting projects
• Executing controls documentation, testing, and fieldwork for audit and consulting projects
• Assisting in drafting audit and consulting findings and reports
• Assisting in coordinating, planning, reviewing, and executing on Management’s assessment of Internal Controls over Financial Reporting
• Developing, cultivating, and growing relationships with key stakeholders across various business functional and operational areas
• Developing relationships with the external auditor
• Take ownership of career and skill development, coaching and mentoring opportunities and attending training
• Assisting in the maturation of the data analytics function, including working to audit robotic process automations, application controls, and other IT dependent controls in close coordination with the data analytics and IT pillar teams

Job Summary:
We are seeking a detail-oriented and proactive IT Procurement Specialist to join our team. This role is responsible for managing procurement activities, supporting contract negotiations, and ensuring the timely processing of purchase requisitions, invoices, and payments. The ideal candidate will have experience with procurement systems, financial reconciliation, and contract management for IT-related services and software.

Key Responsibilities:

Procurement & Requisition Management

• Create, review, and submit purchase requisitions in Oracle.
• View and manage purchase orders (PO), payments, invoices, and receipt information.
• Ensure timely and accurate updates to procurement records and Smartsheet trackers.

Invoice & Payment Processing

• Process and update invoices for cloud platforms such as AWS, Google, and Azure.
• Reconcile invoices to ensure accuracy and resolve discrepancies with vendors.
• Maintain and update Tangoe reports to track data and communication spending.

Contract Management

• Manage and track IT contract renewals using Smartsheet and other tracking tools.
• Oversee contract renewal timelines, including initiating renewal discussions 180+ days in advance for high-value contracts ($150K+).
• Collaborate with contract owners to determine renewal requirements and engage procurement leads for negotiations.
• For lower-value contracts, initiate review and renewal 90+ days in advance, coordinating with IT leads for negotiation support.

Reporting & Analytics

• Maintain the Active IT Consultant tracker to support resourcing and budgeting efforts.
• Provide insights on data and communication spend through regular updates to the Tangoe report.
• Identify and flag potential issues or delays in payments, renewals, or procurement timelines.

Vendor & Stakeholder Collaboration

• Act as a liaison between vendors, IT teams, finance, and procurement leads to ensure smooth processing of contracts and payments.
• Support procurement negotiations to secure favorable terms with vendors and suppliers.

Responsibilities:

• Manage and maintain all infrastructure including but not limited to servers, network system, storage and cloud platform.
• Monitor infrastructure performance and proactively troubleshoot issues to ensure continuous availability and minimum interruption or downtime.
• Design, architect, develop and implement necessary actions or area of improvement of new infrastructure solution to further improve the capability, performance, reliability, resiliency & integrity which compliance with industry standard and best practices
• Implement routine maintenance tasks to perform systems administration, patch management and systems backup
• Collaborate with internal team and external vendors for technical troubleshooting support, preventive maintenance, planning, implementation and resolution in network, hardware and software issues or faults.
• Participate in sourcing, evaluating, recommending and negotiating with solution providers and consultants on technical specifications, supports and services to establish good partnership and optimum service level to ensure user and company interests are protected
• Maintain, develop and follow proper system procedures, guidelines, reports and technical documentations to achieve systematic and consistent operations
• Perform any other tasks as assigned by the management

Technical Skills:

• Experience and knowledge in PC, server, network, communication systems and systems inter connectivity
• Problem solving and troubleshooting
• Risk and issue management
• Analytical, conceptual and strategic thinking
• Project management and implementation

Requirements:

• Candidate must possess at least a Diploma/Degree in Computer Science/Software Engineering/Information Technology or equivalent
• Proven experience in IT infrastructure management with good knowledge of Business IT Systems including application servers, email and web servers, windows operating systems and applications
• Familiar with SaaS / cloud technologies (AWS or Azure), Windows Server 2019/2022, Windows 10/11, Microsoft 365 services, Active Directory, DNS, Firewall, etc.
• Able to write scripting to automated processes using Microsoft Power Automate or other relevant automation and scripting tools will be a good to have skill
• Knowledge of ITIL and other IT service management frameworks
• Hands-on experience in troubleshooting, maintain and support on technical issues is highly desirable (network, server, computer and peripheral)
• Experience with IFCA.net system would be an added advantage
• Highly adaptive, initiative, able to multi-task and flexible in progressive workloads
• Good command in spoken and written English and Malay
• Possess own transport and willing to travel to support when required

POSITION SUMMARY:

The Head of IT Operations will lead the development and implementation of IT operations strategies and roadmaps, ensuring alignment with the overall Group IT strategic plans. Acting as a trusted advisor to the Tune Protect Malaysia leadership team, the incumbent will ensure IT services effectively address business needs while maintaining operational excellence and mitigating risks related to IT landscapes. This role requires a strong understanding of the technology landscape, the ability to foster stakeholder relationships, and a focus on security, business continuity, and operational excellence.

JOB RESPONSIBILITIES:

Strategy & Leadership

• Provide leadership to the IT Operations unit, fostering a culture of business orientation and continuous service improvement.
• Develop and execute IT operations strategies and roadmaps aligned with Group IT and enterprise strategic plans.
• Control annual operating and capital expenditure budgets (Capex/Opex)
• Support the business in driving customer-centric initiatives for good customer engagement and experience.

IT Service Management

• Ensure smooth transition and ongoing support for the core system migration to go-live and post-go-live phases.
• Oversee IT end-user services, core system operations and IT service management
• Ensure service level agreements (SLAs) and operating level agreements (OLAs) across Tune Protect entities are met consistently
• Lead IT service management initiatives and develop IT scorecards for senior management reviews

Risk & Security

• Identify, assess, and communicate risks related to the IT landscape
• Ensure effective application of security, risk management, and business continuity principles
• Address and resolve findings from internal and external IT audits (e.g., EY, KPMG) to achieve timely closure

Partner and Vendor Engagement

• Develop IT vendor management processes and governance frameworks.
• Enhance engagement with strategic partners and suppliers through effective partner governance.
• Foster collaborative partnerships to improve service delivery and operational efficiency

Performance and Governance

• Measure and ensure operational services and performance using consistent and accurate metrics.
• Align IT initiatives with the long-term and annual business plans of the organization.
• Support the rollout of security and quality assurance initiatives.
• Maintain close coordination with audit, product, and technology teams to drive improvements.

Key Deliverables/Expectations

• Digital and API-first approach to IT operations
• Seamless core system implementation and ongoing support.
• Effective management of two core systems integral to the transformation process.
• Successful closure of audit findings and improved risk management.
• Implementation of IT service scorecards and consistent measurement of performance.
• Alignment of IT operations with strategic goals, ensuring ROI and cost optimization.

QUALIFICATIONS & EXPERIENCE:

• Bachelor's degree in Engineering, Technology, Computer Science, Computer Engineering, or an equivalent discipline.
• Minimum 10 years of versatile experience in IT Application Operations, with a preference for candidates from financial institutions, though not mandatory.
• Proven experience in managing and implementing modern technologies, including:

-         Cloud infrastructure and services

-         Digital business models

-         API-driven architectures.

SKILLS & COMPETENCIES:

• Leadership & Communication: Ability to drive high accountability teams and communicate with all stakeholders effectively
• Customer Focus: Commitment to delivering customer-centric IT services that meet business and customer needs
• Risk Management: Expertise in identifying and mitigating IT-related risks
• Vendor Management: Skilled in establishing and managing partnerships with vendors and service providers

Job Brief:

We are looking for a skilled IT Product Manager to lead the development, enhancement, and optimization of our technology products and services. As an IT Product Manager, you will be responsible for the product lifecycle, from ideation and strategy to implementation and performance monitoring. You will work closely with cross-functional teams to ensure the product meets business goals.

Job Responsibilities:

• Gather and prioritize product requirements from stakeholders, defining and developing clear product strategy, specifications and user stories for the development team.
• Work closely with cross-functional teams (e.g., engineering, UX/UI design, marketing) to deliver high-quality products that meet user needs and business goals.
• Serve as the main point of contact for product-related queries, updates, and stakeholder communications throughout the product lifecycle.
• Set and monitor product KPIs (e.g., user engagement, performance, adoption rate, etc.) to assess the success and identify areas for improvement.
• Ensure strong product documentation and maintain accurate records of updates, features, and issues.
• Provide training and product insights to internal teams, equipping them with the knowledge to support customers effectively.
• Identify potential risks and create mitigation strategies, ensuring minimal impact on product performance and timelines.
• Resolve product issues in a timely manner and work with IT and support teams to address and escalate incidents when necessary.

Job Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field. 
• 3-5 years of experience in product management, with a focus on IT products or technology solutions.
• Technical Skills:
• Strong understanding of software development processes, IT infrastructure, cloud computing, and cybersecurity.
• Proficiency with product management tools (e.g., JIRA, DevOps) and familiarity with Agile/Scrum methodologies.
• Experience with data analysis and familiarity with tools such as Google Analytics, SQL, or BI software is a plus.
• Proficiency in software development with expertise in Java, Bootstrap, Framework 4.0, jQuery, Visual Basic, HTML, and ASP Classic is a plus.
• Knowledge of application security (encryption, authentication, security assessments) is a plus.
• Soft Skills:
• Excellent communication and interpersonal skills, with the ability to translate technical concepts into user-friendly language.
• Strong problem-solving skills, with a proactive approach to identifying and addressing challenges.
• Ability to work in a fast-paced environment, managing multiple projects and priorities simultaneously.
• Demonstrated interest and passion for the industry.

Job Description

• Coordinates with Central IT department for all Plant IT Infrastructure setup, IT Infrastructure maintenance & IT Infrastructure improvement
• Manage the asset planning, procurement & controlling for all IT Infrastructure equipment
• Planning & controlling of budget for IT Infrastructure
• Coordinates all projects related to Central IT Dept services to our plant
• Responsible for the IT Security planning and implementation in the plant to ensure compliances with the Bosch Central Directives
• Enable highly available IT systems with the best performance while maintaining the highest security standards in plant
• Supports and ensuring conformity for all IT Manufacturing audits in the plant
• Participate & contribute to the success of the Bosch Mobility Electronic Semiconductor Division’s IT Manufacturing organization
• Responsible as the IT Manufacturing Coordinator (ITM) for plant
• Managing the access administration, planning & execution of the plant Firewall to safe guard the IT systems in plant
• Monitor the servers’ health and availability
• Support in the trouble shooting of the IT system availability related issues to ensure 24/7 operation of the plant
• Supports the IT Infrastructure request and readiness for new setups of manufacturing equipment and machines

Primary Responsibilities

System Operations & Support

• Ensure the full implementation of IT projects, meeting deadlines and functional specifications.
• Provide day-to-day IT support for operations, troubleshooting end-user system and application issues promptly.
• Manage IT Helpdesk to address and resolve hardware and software issues efficiently.
• Monitor and maintain hotel servers (including backups, email systems, domain management, payroll systems, and business-critical servers).
• Install and configure new equipment, software, and networking solutions, providing necessary training to users.
• Perform preventive maintenance on servers, backup tapes, and ensure sufficient storage housekeeping.

Compliance & Security

• Coordinate with hotel IT teams to ensure compliance with company standards for IT hotel operations.
• Support the Finance Manager to align IT corporate operations with company standards and policies.
• Implement IT procedures and processes to maximize data protection, system security, and user privacy.
• Monitor software licenses, renewals, utilization, and manage reallocation or termination requests.

Vendor & Budget Management

• Work with system integrator vendors to resolve application errors, system enhancements, upgrades, and customization.
• Manage relationships with vendors, overseeing the procurement of hardware, software, and IT services.
• Plan, develop, and implement the IT budget, ensuring cost efficiency by obtaining competitive pricing from suppliers.
• Source, evaluate, and select vendors for IT-related projects and requirements.

Strategic IT Planning

• Perform feasibility studies and provide recommendations for system enhancements and process improvements.
• Ensure the hotel remains updated with the latest IT technologies by attending seminars, conferences, and workshops.
• Support the management team by monitoring system performance and providing insights for system optimization.

The primary role (Suitable for Beginners)

• Web scrapping using HTML and Python on beautiful soup, Sellenium, Pycharm and more
• To check and ensure that the data in the csv. files match what is on the websites and that the code is working and then keeping/storing the csv files into Dropbox

Other roles if not assigned Webscrapping.

• Manual software testing for our website and application and documenting any issues, bugs or errors found as well as any possible solutions for them
• Automation testing using Cypress.io to automate the bug testing process
• AI automation testing using the Recombee platform (Suitable for Machine Learning, AI or Data Science majors)
• Research into the best ways to develop/create/establish a system or element of our platform like chatbots, automated responses, etc if needed
• If needed: Using Adobe XD to open prototype designs and analyze the UI/UX
• If needed: Assisting senior developers by coordinating project management activities using Jira

Note: We mainly use Skype and Dropbox, but with seniors developer you may also have the opportunity to use Microsoft Teams.

The primary role (Suitable for Beginners)

• Web scrapping using HTML and Python on beautiful soup, Sellenium, Pycharm and more
• To check and ensure that the data in the csv. files match what is on the websites and that the code is working and then keeping/storing the csv files into Dropbox

Other roles if not assigned Webscrapping.

• Manual software testing for our website and application and documenting any issues, bugs or errors found as well as any possible solutions for them
• Automation testing using Cypress.io to automate the bug testing process
• AI automation testing using the Recombee platform (Suitable for Machine Learning, AI or Data Science majors)
• Research into the best ways to develop/create/establish a system or element of our platform like chatbots, automated responses, etc if needed
• If needed: Using Adobe XD to open prototype designs and analyze the UI/UX
• If needed: Assisting senior developers by coordinating project management activities using Jira

Note: We mainly use Skype and Dropbox, but with seniors developer you may also have the opportunity to use Microsoft Teams.

The primary role (Suitable for Beginners)

• Web scrapping using HTML and Python on beautiful soup, Sellenium, Pycharm and more
• To check and ensure that the data in the csv. files match what is on the websites and that the code is working and then keeping/storing the csv files into Dropbox

Other roles if not assigned Webscrapping.

• Manual software testing for our website and application and documenting any issues, bugs or errors found as well as any possible solutions for them
• Automation testing using Cypress.io to automate the bug testing process
• AI automation testing using the Recombee platform (Suitable for Machine Learning, AI or Data Science majors)
• Research into the best ways to develop/create/establish a system or element of our platform like chatbots, automated responses, etc if needed
• If needed: Using Adobe XD to open prototype designs and analyze the UI/UX
• If needed: Assisting senior developers by coordinating project management activities using Jira

Note: We mainly use Skype and Dropbox, but with seniors developer you may also have the opportunity to use Microsoft Teams.

The primary role (Suitable for Beginners)

• Web scrapping using HTML and Python on beautiful soup, Sellenium, Pycharm and more
• To check and ensure that the data in the csv. files match what is on the websites and that the code is working and then keeping/storing the csv files into Dropbox

Other roles if not assigned Webscrapping.

• Manual software testing for our website and application and documenting any issues, bugs or errors found as well as any possible solutions for them
• Automation testing using Cypress.io to automate the bug testing process
• AI automation testing using the Recombee platform (Suitable for Machine Learning, AI or Data Science majors)
• Research into the best ways to develop/create/establish a system or element of our platform like chatbots, automated responses, etc if needed
• If needed: Using Adobe XD to open prototype designs and analyze the UI/UX
• If needed: Assisting senior developers by coordinating project management activities using Jira

Note: We mainly use Skype and Dropbox, but with seniors developer you may also have the opportunity to use Microsoft Teams.

The primary role (Suitable for Beginners)

• Web scrapping using HTML and Python on beautiful soup, Sellenium, Pycharm and more
• To check and ensure that the data in the csv. files match what is on the websites and that the code is working and then keeping/storing the csv files into Dropbox

Other roles if not assigned Webscrapping.

• Manual software testing for our website and application and documenting any issues, bugs or errors found as well as any possible solutions for them
• Automation testing using Cypress.io to automate the bug testing process
• AI automation testing using the Recombee platform (Suitable for Machine Learning, AI or Data Science majors)
• Research into the best ways to develop/create/establish a system or element of our platform like chatbots, automated responses, etc if needed
• If needed: Using Adobe XD to open prototype designs and analyze the UI/UX
• If needed: Assisting senior developers by coordinating project management activities using Jira

Note: We mainly use Skype and Dropbox, but with seniors developer you may also have the opportunity to use Microsoft Teams.

The primary role (Suitable for Beginners)

• Web scrapping using HTML and Python on beautiful soup, Sellenium, Pycharm and more
• To check and ensure that the data in the csv. files match what is on the websites and that the code is working and then keeping/storing the csv files into Dropbox

Other roles if not assigned Webscrapping.

• Manual software testing for our website and application and documenting any issues, bugs or errors found as well as any possible solutions for them
• Automation testing using Cypress.io to automate the bug testing process
• AI automation testing using the Recombee platform (Suitable for Machine Learning, AI or Data Science majors)
• Research into the best ways to develop/create/establish a system or element of our platform like chatbots, automated responses, etc if needed
• If needed: Using Adobe XD to open prototype designs and analyze the UI/UX
• If needed: Assisting senior developers by coordinating project management activities using Jira

Note: We mainly use Skype and Dropbox, but with seniors developer you may also have the opportunity to use Microsoft Teams.