We are looking for a Manager, IT Service Delivery, ETS to be based in foodpanda Malaysia, at Bangsar South, Kuala Lumpur. In this role, you will own and enhance the foodpanda employee IT experience while leading a dedicated team to ensure seamless tech operations, optimizing processes, and supporting business continuity across one of our dynamic markets.

Duties and Responsibilities:
IT Service Delivery:

• Owns the foodpanda employee IT experience in one market (typically less than 500 users), ensuring that KPIs, SLAs and CSAT targets are constantly met for the team and oneself.
• Ensures all users are equipped with the most effective company technology and Internet connectivity, and continually assesses needs and requirements based on IT global/regional standards, guidelines and policies.
• Lead, guide and be actively involved in organising support, troubleshooting, and repair for IT equipment and networks of complex issues.
• Has a thorough understanding of local culture and actively seeking how technology enables the business to operate more efficiently.
• Develop and maintain continuity plans to address local business continuity under the guidance of one’s manager.
• Consistently seeks opportunities to streamline processes/procedures and work with respective stakeholders to initiate and implement these improvements within their market domain.
• Prepare and maintain comprehensive documentation including, Standard Operating Procedures (SOPs), and knowledge-base articles.
• Business travel may be required within local markets.

Team Coordination and Management:

• Manages and guides a small team of IT support staff in one market, including education, training and career development.
• Set clear performance goals, conduct regular performance evaluations, 1 to 1 catch-up meetings and support career development for team members.
• Actively work with and mentor the team to help them achieve the team's KPIs.
• Foster a culture of teamwork, knowledge sharing, and continuous improvement within the local IT teams.
• Coordinates training and orientation for new IT employees to enable them to become productive upon onboarding

Budgeting and Resource Allocation:

• Manages departmental budget and tracks spending on equipment and staff under the guidance of senior manager. When necessary, assist in developing the IT budget.
• Monitor and control IT expenditures within the assigned budget limits.

Incident and Problem Management:

• Own the end-to-end process of resolution of IT incidents and problems to meet defined service level agreements (SLAs) and minimise business disruptions.
• Ensure timely communication with affected parties.

IT Project Management:

• Project Management experience with office builds and end-to-end infrastructure implementations. Guidance from senior managers would be needed for more complex situations.
• Ensure project timelines, budgets, and objectives are met while adhering to quality standards.

Vendor Management & Procurement:

• Follow the internal procurement process/policies/guidelines and work with your manager and local procurement for all procurement needs within your domain/scope. Proper segregation of duties between procurement and IT. .ie., procurement is responsible for all procurement processes (e.g. pricing, terms and conditions, etc) while IT will be responsible for the technical requirements.
• Establishes relationships with technology and equipment vendors within your domain.
• Ensure local vendor delivery based on contract/purchase order.

IT Governance and Compliance:

• Understand and ensure adherence to IT policies, procedures, and security standards for self and team.
• Works with Regional and Global InfoSec teams on promoting IT security awareness in-country, and taking appropriate steps to address security incidents, if necessary
• Collaborate with internal and external audit teams to fulfil IT-related audit requirements.

Stakeholder Engagement:

• Build and maintain strong relationships with business stakeholders within your scope/domain.
• Conduct regular meetings to understand their IT needs and work with your manager to align IT services accordingly

• Assist in gathering and analyzing data related to educational programs, student performance, and institutional effectiveness.
• Conduct research on educational trends, policies, and best practices in the education technology indusry
• Analyzing, creating and designing new ideas that can be implemented into the product
• Collaborate with consultants to identify client needs and develop tailored solutions.
• Participate in client meetings and contribute to discussions with data-driven insights.
• Help design and implement surveys, focus groups, and other data collection methods.
• Monitor project progress and ensure timely delivery of tasks and milestones.
• Contribute to the continuous improvement of consulting methodologies and processes.

ABOUT US:

PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 providers, we offer a comprehensive range of products, including embedded insurance, customised employee benefits, financial advisory, and digital solutions – making insurance straightforward, for everyone. Through our regional group of companies, we serve more than 5 million customers with over US$ 4 billion in sum insured.

WHAT YOU'LL DO

• Assist in collecting, cleaning, and organising data from various sources.
• Conduct exploratory data analysis to identify trends, patterns, and insights.
• Support the development and maintenance of dashboards and reports for internal stakeholders.
• Collaborate with cross-functional teams to understand data needs and provide analytical solutions.
• Perform data validation and quality checks to ensure accuracy and reliability of data.
• Assist in developing and implementing data-driven strategies to improve business processes.
• Participate in team meetings and contribute to discussions on data analysis and interpretation.

WHAT WE EXPECT OF YOU

• Final year diploma or Bachelor's degree in Data Analyst, Statistics, Mathematics, Computer Science, or a related field.
• Strong analytical and problem-solving skills with a keen attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).
• Intermediate experience with SQL and data visualisation tools (e.g. Looker Studio).
• Experience with statistical analysis software (e.g., R, Python) is an advantage.
• Ability to work both independently and collaboratively within a team.
• Eagerness to learn and take on new challenges in a fast-paced environment.

PERKS YOU’LL GET TO ENJOY WHILE WORKING HERE!

• Collaboration with a talented and youthful team that makes the work and learning a lot more fulfilling and fun.
• And a well stocked pantry!

Join Our Team in Shaping the Future of Insurance

As a homegrown startup that seeks to innovate how we use and think of insurance, we value teammates who think big, challenge the old ways, and take extreme ownership.

In PolicyStreet, we aim to do better, to serve people better. We are committed to pushing boundaries of innovation and to develop Purposeful and Simple insurance solutions for businesses and consumers, narrowing the protection gap and improving financial inclusivity in the region.

If you are driven to make change, keen to be at the forefront of insurance innovation, and grow with a team of talented and motivated people, we’d be just as excited to get to know you too!

Find out more about us via our website at www.policystreet.com.

At PolicyStreet, we uphold the principles of equal opportunity and embrace diversity. We are committed to a workplace free from discrimination based on race, religion, colour, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are seeking an experienced Salesforce Developer to join our team. The Salesforce Developer will be responsible for the design, development, testing, and implementation of custom solutions on the Salesforce platform.

Key Responsibilities:

• Design, develop, test, and deploy custom solutions on the Salesforce platform using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies.
• Collaborate with business analysts and stakeholders to gather and translate business requirements into technical specifications.
• Implement Salesforce solutions for custom applications, process automation, workflows, reports, and dashboards.
• Integrate Salesforce with other third-party systems and platforms using APIs and other integration tools.
• Provide ongoing maintenance, support, and enhancements of existing Salesforce solutions.
• Conduct code reviews and ensure adherence to best practices, coding standards, and performance optimization.
• Create and maintain technical documentation for custom solutions and integrations.
• Troubleshoot and resolve issues related to Salesforce configurations, custom development, and integrations.
• Stay updated with the latest Salesforce releases, features, and best practices, and proactively suggest improvements.

• Develop and administer Ethics and Compliance communications targeted to a diverse, global workforce
• Create posters, slides, banners, handouts, videos (animated and live), podcasts, and other communication modalities
• Produce creative assets for other Ethics and Compliance projects
• Assist with creation of online training modules and instructor-led classes
• Produce small video projects, which may include filming other employees
• Help manage Ethics and Compliance online SharePoint site, including designing and deploying graphical assets
• Support translation and localization of Ethics and Compliance materials
• Interface with local compliance champions and support the Ethics and Compliance needs of the broader Legal team
• Other special projects and duties as assigned

• Develop and administer Ethics and Compliance online and instructor-led training for a diverse, global workforce
• Manage Learning Management System (LMS) database and user accounts
• Create SCORM modules using Articulate software
• Upload and test SCORM modules to test LMS functionality
• Develop and maintain training-related reports and statistics
• Monitor LMS data integrity and resolve data inconsistencies
• Work with business partners to field training-related inquires and provide LMS user support
• Perform administrative duties associated with conducting instructor-led training (including pre-training prep, scheduling, logging attendance, post-training assessments, and, as needed, coordinating travel, conference rooms, and IT setup)
• Interface with local compliance champions and support the Ethics and Compliance needs of the broader Legal team
• Other special projects and duties as assigned

At ESL FACE IT GROUP, we create worlds beyond gameplay, lifestyle, and culture.

Are you ready for the adventure?

The Esports team plays a pivotal role in designing and bringing to life the most amazing esports products for the community. They contribute to creating exceptional experiences that resonate with users and elevate the world of esports.

As a full-time Systems Engineer in the Event IT department, you will be responsible for the detailed planning and execution of our events worldwide - on-site and remotely.

You will join a team of passionate coworkers and support ESL and Dreamhack productions with your expertise.

Responsibilities include researching and analyzing IT solutions, building/configuring and testing of various infrastructures as well as supporting our leading esports productions.

You will also be responsible for leading projects, developing and documenting standard processes and procedures, and working with other teams in the company.

The Event IT - Systems Engineer reports to an Event IT Manager and is a part of our global Event IT team.

This position will be based in Kuala Lumpur, one of our global production hubs.

What you’ll do:

• You'll be directly involved in preparing and managing the IT infrastructure at ESL events, productions & studios
• Prior to the event, you'll be tasked to gather requirements from all relevant departments, perform venue scouting and plan the infrastructure
• During the event, you'll be responsible for multiple tasks including network implementation and monitoring, PC imaging/troubleshooting, cloud/local VM services and general IT support
• Frequent traveling to set up and support our global esports events
• Work to mature and further develop IT standards and processes
• Continuously document existing and new systems, policies, procedures, and configurations

Application information:

Do you feel ready for the challenge of working at @EFG? Join us for a game-changing career where we will be shaping the journey of esports with diversity and inclusion. We encourage you to apply by filling in our application form including your earliest starting date and your desired salary.

Please apply by adding the requested documents CV or your cover letter in English and preferably in PDF format.

Our Recruitment Process – What to Expect?

Our recruitment team is committed to carefully reviewing and evaluating your application for this role. We will look

at your past studies, work experience, overall passions, as well as your personal relationship with games, to help us gauge the connection between these points and the criteria set forth by our hiring manager for this role. You can expect to be invited for an interview if your experience matches and/or an email notification containing feedback if you didn’t qualify for this round. Either way, you will hear from us!

About us @EFG:

EFG is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Each of our brands plays a significant role in creating worlds beyond gameplay.

They build, connect, and nurture beyond game ecosystems to unlock more fun, fame, and fortune for gamers across the globe.

• At ESL we create worlds where everybody can be somebody
• At FACEIT we create a world where the community has the power to shape video games
• At DreamHack we create a world where the gaming community comes to life

Must haves:

• Proven track record as a Systems Engineer or similar role
• Willingness to travel and work on weekends
• Analytical mindset, a problem-solving aptitude and most importantly a proactive can-do-attitude that motivates both internal and external teams
• A high sense of responsibility with the ability to work independently
• Excellent technical problem-solving, troubleshooting, and communication skills
• Good knowledge in the mode of operation of firewalls, IP routing and switching, as well as an above-average understanding of all OSI Layers (especially TCP/IP Stack)
• Work experience with Windows administration

Nice to haves:

• Familiarity with Jira / Confluence / Gitlab
• Hands-on expertise with Juniper & pfSense
• Practical knowledge of AWS/Azure or other cloud services
• Systems/Network certifications
• Experience with Linux system administration (Debian)
• Proficiency Coding and Scripting (Bash/Python)
• Understanding of Terraform and CI/CD workflows (GitLab)
• Keen gamer/esports fan

The primary role (Suitable for Beginners)

• Web scrapping using HTML and Python on beautiful soup, Sellenium, Pycharm and more
• To check and ensure that the data in the csv. files match what is on the websites and that the code is working and then keeping/storing the csv files into Dropbox

Other roles if not assigned Webscrapping.

• Manual software testing for our website and application and documenting any issues, bugs or errors found as well as any possible solutions for them
• Automation testing using Cypress.io to automate the bug testing process
• AI automation testing using the Recombee platform (Suitable for Machine Learning, AI or Data Science majors)
• Research into the best ways to develop/create/establish a system or element of our platform like chatbots, automated responses, etc if needed
• If needed: Using Adobe XD to open prototype designs and analyze the UI/UX
• If needed: Assisting senior developers by coordinating project management activities using Jira

Note: We mainly use Skype and Dropbox, but with seniors developer you may also have the opportunity to use Microsoft Teams.

• Assist in gathering and analyzing data related to educational programs, student performance, and institutional effectiveness.
• Conduct research on educational trends, policies, and best practices in the education technology indusry
• Analyzing, creating and designing new ideas that can be implemented into the product
• Collaborate with consultants to identify client needs and develop tailored solutions.
• Participate in client meetings and contribute to discussions with data-driven insights.
• Help design and implement surveys, focus groups, and other data collection methods.
• Monitor project progress and ensure timely delivery of tasks and milestones.
• Contribute to the continuous improvement of consulting methodologies and processes.

The primary role (Suitable for Beginners)

• Web scrapping using HTML and Python on beautiful soup, Sellenium, Pycharm and more
• To check and ensure that the data in the csv. files match what is on the websites and that the code is working and then keeping/storing the csv files into Dropbox

Other roles if not assigned Webscrapping.

• Manual software testing for our website and application and documenting any issues, bugs or errors found as well as any possible solutions for them
• Automation testing using Cypress.io to automate the bug testing process
• AI automation testing using the Recombee platform (Suitable for Machine Learning, AI or Data Science majors)
• Research into the best ways to develop/create/establish a system or element of our platform like chatbots, automated responses, etc if needed
• If needed: Using Adobe XD to open prototype designs and analyze the UI/UX
• If needed: Assisting senior developers by coordinating project management activities using Jira

Note: We mainly use Skype and Dropbox, but with seniors developer you may also have the opportunity to use Microsoft Teams.

We are looking for a Technical Support Consultant to work within our globally distributed IT team, to provide IT technical support to all our users across the Asia Pacific region.

Responsibilities will include:

• Provide day to day IT support to all our people, including call logging, troubleshooting, IT admin tasks such as new user setup, password resets, and PC builds
• Support of the IT environment, including servers, systems, networks, and other devices
• To assist on various projects and upgrades to meet Turner & Townsend’s goals
• Assist in office moves and changes with respect to the installation and changes to the IT and Voice infrastructure and all associated peripherals
• Manage asset database, and control software register
• Build positive working relationships with the business.
• Excellent interpersonal and PC support skills, User & Server Administration, Active Directory & Azure AD (Entra), MS Windows 10\11, MS 365 including Exchange online, Office, Endpoint manager, Intune, etc.
• SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

Duties will vary and be revised due to the nature of the IT Support environment (the above is a guide and not a comprehensive list of responsibilities).

Please note that this is an office based role with limited remote working capabilities.

Summary of the Role:
The Investment Analysts will be providing investment support for ib vogt APAC’s portfolio of renewable energy projects across our 10 markets in the APAC region. The Investment Analysts will be involved throughout the entire project life cycle from development, financing, implementation, and asset management. The role requires close coordination within ib vogt’s functional divisions (engineering, development, finance, legal etc.) and with external stakeholders such as potential lenders and investors.

Responsibilities: 

• Support and coordinate financing processes in connection with project/portfolio’s financings and sales, including the preparation of teasers/information memorandum, financial model, transaction structuring, legal document review, completion and closing arrangements etc.
• Manage due diligence processes including management of datarooms and Q&As. 
• Support project managers throughout the entire project life cycles with administrative and operational tasks such as support tender submission, prepare investment memorandum for investment committee, prepare reports, etc.
• Active liason with internal teams such as legal/corp sec, finance, business development, EPC etc. 
• Engage and liaise with third party service providers, as required, such as consultants, law firms, insurance brokers etc.
• Build and maintain project financial models and provide valuation and returns analysis.

• Assist in gathering and analyzing data related to educational programs, student performance, and institutional effectiveness.
• Conduct research on educational trends, policies, and best practices in the education technology indusry
• Analyzing, creating and designing new ideas that can be implemented into the product
• Collaborate with consultants to identify client needs and develop tailored solutions.
• Participate in client meetings and contribute to discussions with data-driven insights.
• Help design and implement surveys, focus groups, and other data collection methods.
• Monitor project progress and ensure timely delivery of tasks and milestones.
• Contribute to the continuous improvement of consulting methodologies and processes.

The primary role (Suitable for Beginners)

• Web scrapping using HTML and Python on beautiful soup, Sellenium, Pycharm and more
• To check and ensure that the data in the csv. files match what is on the websites and that the code is working and then keeping/storing the csv files into Dropbox

Other roles if not assigned Webscrapping.

• Manual software testing for our website and application and documenting any issues, bugs or errors found as well as any possible solutions for them
• Automation testing using Cypress.io to automate the bug testing process
• AI automation testing using the Recombee platform (Suitable for Machine Learning, AI or Data Science majors)
• Research into the best ways to develop/create/establish a system or element of our platform like chatbots, automated responses, etc if needed
• If needed: Using Adobe XD to open prototype designs and analyze the UI/UX
• If needed: Assisting senior developers by coordinating project management activities using Jira

Note: We mainly use Skype and Dropbox, but with seniors developer you may also have the opportunity to use Microsoft Teams.

We are seeking an experienced PMO Manager to be responsible for overseeing the successful planning, execution, and closure of the project portfolio across the Digital Customer Centricity team for Asia Pacific. The PMO Manager ensures projects are delivered on time, within scope, and within budget. This role will be part of APAC's Digital Customer Centricity & Regional Business IT team.

Key Responsibilities:

• Portfolio Management: Manage and track the regional organization’s portfolio of projects, ensuring alignment with company goals and strategic initiatives.
• Project Governance: Establish and maintain project governance standards and methodologies to ensure consistency and transparency across all projects. Enable the team manager to have a single-source-of-truth where to find everything about the current status of the ongoing projects (stage, tasks, stakeholders, documentation, etc.)
• Project Planning: Develop detailed project plans, including resource allocation, timelines, and risk management strategies.
• Stakeholder Management: Facilitate communication between stakeholders, project teams, and senior leadership to ensure expectations and requirements are aligned.
• Performance Monitoring: Develop and maintain project performance metrics and KPIs to track project progress, identify risks, and ensure projects stay on track.
• Risk and Issue Management: Identify, evaluate, and mitigate project risks and issues, ensuring appropriate escalation when necessary.
• Reporting: Provide regular status updates and reports to management, highlighting key achievements, risks, and areas requiring attention.
• Process Improvement: Continuously evaluate and improve project management processes and tools to increase efficiency and effectiveness.
• Budget Management: Ensure project budgets are well-managed, costs are tracked, and deviations are addressed promptly.

About Invenco by GVR
Invenco by GVR is a dynamic and innovative force in the world of technology-driven retail solutions. Born from the integration of various groups within the Gilbarco Veeder-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders including Orpak, Invenco, Insite360 & GVR, we have formed a network of excellence. We are a global team located in over 20 countries and are proud of our diversity. 

Our culture
But it's not just about technology; it's about people. At Invenco by GVR, we are crafting a global tech culture defined by transparency and open communication. We embrace agility, collaboration, and inclusivity within our teams. We look forward, welcoming change as we steer towards the future. At Invenco by GVR, we don't just adapt to change; we drive it, ensuring that our global team remains at the forefront of innovation.

Our people are working on new products and tech stacks that make people’s lives easier. We have a learning environment where we challenge the status quo and encourage a growth-mindset. There is a wide range of opportunities to develop your career across the globe.  We understand that life is a balance, and we offer flexibility, a welcoming culture, plus the opportunity to give back to your community. 

About the role
The FA&P Analyst is responsible for handling day to day operations of FA&P Dept, weekly/monthly/quarterly forecast, monthly closing and variance analysis reporting & submission to global and annual budgeting. The work involves liaison between the commercial team (sales/customer care/marketing), factories and accounting team.

In this position you will manage :

Forecasting & Variance Analysis

·       Lead the monthly forecasting processes

·       Analyse regional business results to identify trends and/or financially significant variances and suggest corrective actions  to improve business profitability and growth.

·        Build and optimize FP&A processes and use financial forecasting and modelling techniques to project performance

·       Perform in-depth analysis of the group's performance on P&L, B/S, working capital efficiency, cash flow management, pricing and other key efficiency indicators.

 Business & Commercial partnering

·       Conduct scenario analysis to support strategic decision-making and evaluate the financial impact of various initiatives.

·       Oversee the preparation of timely and accurate financial reports, dashboards, and presentations to regional and senior leadership. Provide financial advisory support to the regions.

·      Support development of regional commercial business plan

 Budgeting

·       Lead the annual budgeting processes, working closely with cross-functional teams

About your Experience
You will have at least 5 year’s experience in an FA&P role,  have worked closely with commercial teams and be able to communicate effectively at all levels. A passion for data analysis and tech is a given.

·       Degree in Business, Finance or Finance Professional qualification.

·       HFM (Hyperion Financial Management) experience required.

·       Experience with PowerBI, will be a plus.

·       Deep understanding of a matrix organization and an ability to manage stakeholders from various functions

·       Good excel skills with experience in building database, reporting, financial models and forecast.

 Invenco by GVR benefits

Our people are the core of Invenco by GVR and we have a range of benefits which support you as an employee.

 In Malaysia our key benefits include:

·       Competitive and performance based pay

·       Global career opportunities and development

·       Enhanced leave policy paid parental leave & get your birthday off!

·       Medical insurance for employee and immediate family members and access to EAP services

·       Flexibility to balance your work-life in a way that's right for you

·       Variety of Employee Resource Groups and volunteer days

Interested?
We would love to hear from you – please click the link to the application page and apply today.

Responsibilities/ Key Activities:

• Making sure the ingredients used is on-going maintained Halal status by maintaining valid Halal certificates from suppliers.
• Uphold plant Halal practices.
• Conduct periodic Halal Committee meeting.
• Conduct periodic Halal checks at the shopfloor and related facilities.
• Connect with Jabatan Agama Islam for Halal renewal and consultation matters.
• Make timely Halal certificate renewal.
• Maintain and implement HAS Manual requirement for Johor MU.
• Support NPD and substitution ingredients Halal certificate applications
• Support any Halal requirement by customer.
• Involve new product regulatory and existing ingredients, semi FG and FG specification compliance check on periodic basis

Senior Data Analyst

Digitas is a highly-caffeinated playground where brilliant minds come together to bring bold, award-winning ideas to life.

The Data & Analysis team uses data-driven insights to fuel strategic growth for clients. We believe that data should never exist in a vacuum; instead, it should be put to work to bring the best ideas and stories to our clients.

To help with this, we are looking for an outstanding Senior Data Analyst – someone who has a knack for understanding data and telling the story of why it matters. You will learn from the best in the business as you work with the team to bring actionable insights to our clients. Up for it? Read on.

Expectations of a Senior Data Analyst

· Data Analysis and Reporting: Working in a variety of paid media, website, and CRM platforms for the creation of campaign performance, recurring reports and dashboards, identifying key insights and trends for optimization.

● Campaign Measurement: Develop and maintain dashboards and metrics to measure the effectiveness of paid media, email, SMS, website personalization, and other CRM efforts.

● Audience Insights: Provide detailed analyses of audience segments, campaign impact, and media targeting; support in developing effective data driven strategies.

● Data Science Support: Assist the data science team in data modeling and audience expansion to support audience growth and engagement.

· Optimization: Collaborate with internal teams to optimize active campaigns in real-time, recommending adjustments based on data-driven insights. Participating in ad hoc requests from stakeholders such as root-cause analysis, dashboard improvements etc.

● Paid Media Integration: Analyze the effectiveness of paid media acquisitions for CRM programs, ensuring proper data flows between media platforms and CRM systems.

● Data Operations: Support data operations, including the integration of 1P data with 2P/3P sources and clean room environments for improved targeting and personalization.

● Test-and-Learn Framework: Develop and manage a test-and-learn framework, including hypothesis formulation and oversight of test measurement to derive actionable insights.

● Stakeholder Collaboration: Collaborate with internal stakeholders, including specialist data teams, technology, and operations, to develop and implement innovative data solutions that support business objectives.

● Measurement Solutions: Advise and support the execution of measurement solutions, like Marketing Mix Modeling (MMM), to provide clients with comprehensive insights into campaign performance and optimization opportunities.

● Client Presentations and Proposals: Support the development of client-facing presentations and proposals; focusing on the business impact of data-driven strategies, ensuring alignment with client objectives and showcasing measurable outcomes.

• Assist in gathering and analyzing data related to educational programs, student performance, and institutional effectiveness.
• Conduct research on educational trends, policies, and best practices in the education technology indusry
• Analyzing, creating and designing new ideas that can be implemented into the product
• Collaborate with consultants to identify client needs and develop tailored solutions.
• Participate in client meetings and contribute to discussions with data-driven insights.
• Help design and implement surveys, focus groups, and other data collection methods.
• Monitor project progress and ensure timely delivery of tasks and milestones.
• Contribute to the continuous improvement of consulting methodologies and processes.

The primary role (Suitable for Beginners)

• Web scrapping using HTML and Python on beautiful soup, Sellenium, Pycharm and more
• To check and ensure that the data in the csv. files match what is on the websites and that the code is working and then keeping/storing the csv files into Dropbox

Other roles if not assigned Webscrapping.

• Manual software testing for our website and application and documenting any issues, bugs or errors found as well as any possible solutions for them
• Automation testing using Cypress.io to automate the bug testing process
• AI automation testing using the Recombee platform (Suitable for Machine Learning, AI or Data Science majors)
• Research into the best ways to develop/create/establish a system or element of our platform like chatbots, automated responses, etc if needed
• If needed: Using Adobe XD to open prototype designs and analyze the UI/UX
• If needed: Assisting senior developers by coordinating project management activities using Jira

Note: We mainly use Skype and Dropbox, but with seniors developer you may also have the opportunity to use Microsoft Teams.

Your contribution to something big!

• Oversee master data changes or new data entry requirements of employee data into HR Core.
• Drive the update and execution of mass HR administration processes, ensuring accuracy and efficiency.
• Administer HR-related documentation, including (but not limited to) contracts of employment, medical certificates, letters, etc.
• Manage all administrative activities within the employee life cycle, including onboarding, leaver movements, salary adjustments, promotions, personal data changes, etc.
• Consistently review and update the Standard Operating Procedure (SOP) to ensure completeness and accuracy, and implement improvements where necessary.
• Identify opportunities to enhance services and processes, focusing on efficiency, accuracy, and automation.
• Lead the input of all data related to finalizing leaver cases and new hires after payroll cutoff.
• Develop and implement process automation initiatives to streamline HR processes, reduce manual tasks, and increase operational efficiency.
• Utilize advanced Excel skills to analyze data, generate reports, and provide actionable insights to support HR decision-making.

1. Lead division/internal LOG improvement projects.
2.  Act as key user supporting both customer order and procurement planning of SAP system.
3. Troubleshoot system errors raised by both customer order and procurement planners.
4. Support SAP data cleansing activities in regular basis.
5. Analyze AA order backlog and provide status update.
6. Support EOS/EOP process improvement project as part of customer order analysis.
7. Leading new plant planning tool rollout to EDLs with training and workshop.
8. Support material simulation activities with interns to fulfill sudden demand upside/overhanging claim from/to customers.
9. Support CaPRI-SP2 long-term capacity planning project to avoid material bottleneck risk by providing early warning to supplier.
10. Prepare reports e.g. Leveling Adherence, Attainment report etc. as and when needed.
11. Support activities related to Bosch Production System (BPS), e.g. Supplier Kanban, Production Kanban, Leveling and EPEI for continuous improvement.
12. Initiate functional meeting for knowledge sharing and project status update with PDCA timeline.
13. Support and work towards achieving the departmental goal.
14. Perform any other duties assigned by immediate superior from time to time.

Overview: Are you passionate about technology and ready to take your IT skills to the next level? We are seeking a proactive and service-oriented IT Technical Support Engineer to join our dynamic team. This role is ideal for a motivated individual with strong technical skills in both software and hardware, who can support our clients effectively and contribute to the design, development, and maintenance of server-based web applications. You will be the go-to expert for customer software support and server-based web applications. You'll have the chance to design, analyse, implement, and test cutting-edge software solutions while directly impacting the success of our clients.

If you have a passion for problem-solving and delivering exceptional customer service, we want to hear from you!

Key Responsibilities:

Client Support & Technical Solutions: 

• Be the one who resolves technical issues, configures software, and keeps clients connected to internet application servers. Provide expert technical support to clients for hardware and software issues. Configure software to connect seamlessly to internet application servers. Deliver training to clients on system and application usage.

  Software Development & Maintenance:  

• Design, develop, test, and maintain software solutions. Lead technical projects, from concept through to implementation. Translate market requirements into detailed product specifications.

Empower Users: 

• Conduct engaging training sessions to help clients maximize their use of systems and applications. Work closely with the support team and clients to troubleshoot and resolve issues. 

Innovate & Build: 

• Design, develop, test, and maintain software solutions, ensuring they meet the highest standards of performance. . Investigate new technologies to enhance our product offerings. Debug software based on test results to ensure accuracy and efficiency.

Lead the Way: 

• Take charge as a technical project leader for key development projects, driving innovation from start to finish.

Problem-Solve with Precision: 

• Investigate technical solutions, analyze proposals, and craft tailored solutions that meet client needs.

Quality First: 

• Develop or acquire test data and run tests to ensure applications produce accurate results. Debug and revise based on feedback.
• Client Care: Work closely with the support team to trace and resolve faults, ensuring complete satisfaction for the end customer.
• Follow Through: Maintain ongoing communication with clients, ensuring their issues are fully resolved. Capture and record internal failures, identify improvements, and provide feedback to relevant departments. Encourage and support the implementation of process enhancements.
• Optimize & Improve: Keep customer information and assets up-to-date in the helpdesk, and champion process improvements.
• Contribute to Success: Take on additional duties that drive the growth and success of our team.

Qualifications:

• A degree in Computer Science, Computer Engineering, or a related field.
• Minimum of 1 experience in a similar role.
• Proficiency in web technologies (HTML5, CSS).
• Knowledge of JQuery & Javascript will be added advantage.
• Thorough understanding of Operating Systems.
• Strong problem-solving skills and the ability to quickly learn and adapt to new technical challenges.
• Excellent communication skills, both verbal and written.
• A team player with a collaborative mindset and the ability to listen to others’ perspectives.
• Willingness to travel at short notice and a valid Class D driving license.
• Immediate availability or ability to start as soon as possible.

• Extensive Travel Opportunities: Explore new places with international, regional and local travel.
• International Training: Gain knowledge and skills through training programs in Sweden and Germany.
• Performance-Based Rewards: Eligible for company shares allocation and promotion to Management level as a reward for outstanding performance.
• Employee Benefits: Enjoy company outings, festive bonuses, and performance bonuses as part of our commitment to a positive work culture.

Quality Testing:

• Support all sourcing Teams, operations and Product Leadership with any requests around data quality testing for new / prospective Suppliers
• Run Quality checks and provide feedback (Such as Acid test, Retailer Accreditation / other defined quality protocols) on sample data as requested.

Data Onboarding:

• Understand the data format agreed with the Supplier as per the contract and complete set up on Ingestion/ any other Input platform
•  Data cleaning, verification and classification as needed
•  Upload of received files to platform as needed.
• Troubleshooting with the Supplier in case data is not in agreed format or any other issues with data upload such as file issues ( type/ location/ special characters etc.)

BAU Operations:

• Create procedures to support ongoing BAU Ops
• Ensuring data receipt as per schedule, following escalation process if the data not received on the agreed date in the desired format.
• Data cleaning, verification and classification as needed.
• Responsible for sending and contacting retailers to verify data queries or store queries (e.g missing addresses etc)
•  Load data/monitor auto upload into ingestion/ any other input platform
• Update retailer KPIs on timeliness and Quality such as Retailer Information Systems(RIS) update

KPI Tracking & Reporting:

• Regularly update Supplier KPIs on data timeliness and Quality (RIS)
•  Work with Supplier Compliance & Management to improve Quality KPIs for the Supplier
• Work as a single source of truth for all data/logic related inquiries

TroubleShooting & Enquiries:

• Engage with Supplier SPOC - in case data not received on time or issues with the data.
• Raise ticket and ensure resolution if any issues with NielsenIQ systems to upload data for downstream processes.
• Resolve/escalate issues flagged by inputs systems and follow through the closure.
• Provide analysis and handle communication-related to Client inquiries.

• Assist in gathering and analyzing data related to educational programs, student performance, and institutional effectiveness.
• Conduct research on educational trends, policies, and best practices in the education technology indusry
• Analyzing, creating and designing new ideas that can be implemented into the product
• Collaborate with consultants to identify client needs and develop tailored solutions.
• Participate in client meetings and contribute to discussions with data-driven insights.
• Help design and implement surveys, focus groups, and other data collection methods.
• Monitor project progress and ensure timely delivery of tasks and milestones.
• Contribute to the continuous improvement of consulting methodologies and processes.