• Monitor data center operations via a large array of tools to ensure maximum service availability
• Prompt and efficient triage and remediation of alerts and system notifications
• Manage high severity incidents including technical bridge calls, incident documentation, and leadership notifications to ITIL standards
• Partner with Problem Management and Subject Matter Experts on Root Cause Analysis Partner with Change Management to ensure changes adhere to Change Management policies
• Partner with technical teams on change implementations
• Analyze system and service trends in support of Continual Process Improvement
• Develop and document operations center processes and procedures
• Mentor new team members · Stay current on Experian platforms, products, and service offerings

You will...
• Ensures the data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with local, regional and global colleagues.
• Continually innovate, develop and suggest enhancements to gain better work efficiency
• Ensure that the company’s regional and global standards are always adhered to all the times.

You have...
● Diploma or Degree in any other related fields.
● 1-2 years of experience in Data Processing.
● Proficiency in MS Word, MS Excel, and MS PowerPoint Ability to work independently with the ability to prioritize and multi-task; able to think rationally under pressure.
● Fresh graduates are encouraged to apply.

Job Brief:

We are seeking a detail-oriented and analytical Data Analyst to join our team. The ideal candidate will possess strong analytical skills, proficiency in data analysis tools, and a passion for uncovering actionable insights from complex datasets. 

Job Responsibilities:

• Prepare and maintain database, sales reports, records, and documentation.
• Collect and analyze data from various sources to support business decisions.
• Prepare reports, dashboards, and visualizations to present insights.
• Perform data cleaning and ensure data accuracy and integrity.
• Assist in customer inquiries, providing product information, resolving issues, and ensuring a high level of customer satisfaction
•  Assist the sales team with administrative tasks

Job Requirements:

• Diploma or Degree in Data Analytics, or a related field.
• Good communication skills in English, Mandarin is a plus.
• Fresh graduates are welcome to apply.
• Detail oriented and multitasking abilities.
• Proficiency in Microsoft Office and CRM software.

Position Summary

Reporting to the Manager, Data Intelligence, the Data Intelligence Analyst will have a wide range of duties, all of which are in the spirit of ensuring data quality and accuracy in the Assent platform, to make a strategic impact on the overall success of our customers' programs. The Analyst will play an integral role in managing client data in the Assent Platform.

Key Requirements and Responsibilities

• Leverage Excel, SQL, and R/Python to perform validation checks on customer data. Responsible for ensuring the quality, integrity, and accuracy of Data and providing system feedback to stakeholders.

• Manage customer data through uploads and updates using internal tools.

• Proactively communicate issues and findings with Assent stakeholders.

• Perform basic data analysis on client data requests; conduct data investigation on standard and standard plus data discrepancies and provide a report of findings to the relevant stakeholders.

• Assist with transformation, and adaptation of data to meet best practices; 

• Design innovative solutions that align with business objectives, utilizing best practices and industry standards.

• Execute data preparation activities for the Data Intelligence team, including but not limited to pre-ingestion activities.

• Work with the Data Intelligence Specialists and Leads to fulfill team objectives and assist with team projects.

• Write clean, efficient, and maintainable code to implement automation solutions that align with business objectives.

• Ensure timely delivery of solutions while adhering to project timelines.

• Keep up to date with new regulations and changes in Assent’s products to become an expert in your field.

• Ensure adherence to coding standards, security protocols, and data integrity requirements.

• Be familiar with corporate security policies and follow the guidance set out by the processes and procedures of Assent. 

This is not an exhaustive list of duties. Responsibilities may be altered and/or added from time to time to meet business needs.

To support and contribute to the delivery and growth of Control Risks’ Security Design Practice across Asia Pacific (APAC), The role will involve working on various security design-led projects across the region by providing support to Control Risks’ design team with the design deliverables.

Responsibilities:

• Contribute to identifying new opportunities, developing proposals and presenting to prospective clients and stakeholders
• Develop project plans, travel to client sites, offices where appropriate.
• Attend weekly meetings with the project stakeholders, be very attentive to details and minutes all actions that are related to our discipline
• Deliver security design consultancy assignments ranging from simple to complex tasks
• Drafting design stage documents such as technical specification documents, power loads calculation, tender evaluation reports, etc.
• Keep abreast with advances in security technology
• Complete assigned tasks within the given time frames
• Attend onsite inspections and testing & commissioning

• Minimum of five (5) years’ experience as a security design professional, or in a related field
• Capable of working with CAD 2D to a level that can deliver design layouts that match our internal standards
• A sound understanding of the design engineering elements
• Proven track record of successful security design consultancy projects, preferably within Asia or similar environment.
• A good understanding of all project design stages referred to as RIBA design stages, such as Conceptual Design, Developed Design, Technical Design, etc.
• Good knowledge and experience in design and implementation of integrated electronic security systems and physical security measures such as:

1. Video surveillance systems.
2. Access control systems.
3. Intruder detection systems.
4. Intercommunications systems.
5. Security fences, gates, barriers, locking systems, secure rooms.

• Working knowledge in the design of local security equipment rooms, main security equipment rooms and control room
• A good understanding on how to build a dedicated secure security network with considerations on network bandwidth and cybersecurity requirements
• Good knowledge and understanding of the well-known security management systems (i.e., Genetec, Gallagher and the likes)
• Experience working in multi-disciplinary teams
• Demonstrable experience in applying risk management methodology such as (ISO 22301, ISO31000, SOC 2, ISO 27001, etc.)

Qualifications and specialist skills

Essential

• An Engineering degree in electronics and electrical engineering / communications is preferred
• Strong communication skills – written and oral (informal and presentation to board level)
• Good skills in working with project management tools (i.e. Microsoft project or Primavera)
• Strong commercial expertise, analytical (financial management, legal and contractual skills), leadership
• Good client (internal and external) management and consulting skills
• Effective decision making and judgement
• Excellent planning and organizational skills
• Assertiveness and drive with strong influencing skills
• Strong interpersonal skills-building trust and rapport
• Excellent communication skills – written and oral (informal and presentation)
• IT literacy – MS office packages, advanced Excel

We are hiring for the Manager, Performance Analyst, MD Office position based in Bangsar South to take on a key role in supporting high-impact projects that will help foodpanda achieve its ambitious goals for 2025 and beyond. This role will be reporting directly to the Director, MD Office. You’ll be working in a fast-paced environment where your relationship-building and communication skills will be crucial as you collaborate with stakeholders across different departments.

Responsibilities:

• Work with foodpanda Malaysia  management team to support and deliver strategic projects
• Collaborate with teams from Sales, Marketing, Operations, and Finance to track and improve business performance, driving revenue or cost-saving initiatives
• Extract and analyze data to provide meaningful insights, build dashboards, and present recommendations
• Assist with regular and ad-hoc reporting to guide executive-level discussions and decision making

Ensure that safety and security standard and procedure are put into practice in the most effective and efficient way. Be strong in crisis management and can handle crisis situation. Ensure that our customers can enjoy shopping experience in our area safely.

Your assignment

• Oversee day-to-day safety and security operations within the shopping centre.
• Assist in developing EHS and security policies, procedures and training materials and promote EHS program to ensure compliance.
• Assist to develop and implement crisis management and emergency response plans.
• Coordinate with local authorities, emergency services, and relevant stakeholders during emergencies.
• Conduct pre-opening inspections to ensure that tenant fit-out activities comply with company safety and security guidelines.
• Utilize CCTV systems and other security technologies to monitor the shopping centre premises.
• Maintain accurate records of security-related activities.
• Manage access control systems and ensure the security of entry points.
• Issue and monitor access cards for coworkers, tenants, and authorized personnel.
• Review and approve permit to work, including hot work permits, impairment permits, working at height permits, and other safety and security permits.
• Collaborate with internal departments, tenants, and external partners to enhance overall safety and security.
• Foster positive relationships with law enforcement agencies and emergency services.
• Provide ongoing training to the security team on relevant security procedures and protocols.
• Conduct investigations into security breaches, thefts, or other incidents, and liaise with law enforcement agencies as necessary.
• Maintain accurate records of security incidents, investigations, and training activities, and prepare reports for management review.
• Assist in conducting internal safety and security audits and firefighting equipment testing.

Job Brief:

We are seeking a highly motivated Cybersecurity Analyst to join our dynamic and fast-growing organization. Tune Protect is a regional insurance company with infrastructure on cloud as well as on premise. From a cybersecurity perspective, we monitor our infrastructure via a SOC and also with solutions ranging from network firewalls to SOC to EDR, DLP and PAM.

Job Responsibilities:

• Work with the team to manage the security infrastructure at Tune Protect. This includes working with the SOC and infrastructure team to analyse and remediate security tickets, EDR operations (for example scanning and ensuring endpoints are clean of vulnerabilities), Email Security on MS365, DLP (for example blacklisting/whitelisting websites etc) and PAM (for example work with infrastructure team to ensure all critical user ids are covered).
• Be hands on and able to utilise/configure our existing security software such as Trend Micro EDR, Forcepoint DLP, Tycothic PAM, Microsoft 365 email security. Familiarity or experience in using and/or configuring other endpoint protection software, data leak prevention software, priviledged access management software and/or firewalls a strong advantage.
• Strong understanding and experience in firewall configuration (Fortigate and Palo Alto) a strong advantage
• Strong understanding and experience in hardening OS such as linux and windows
• Understanding of Microsoft Active Directory and its security a strong advantage.
• Assess and manage security risks and implement best practices to minimize them. Monitor and analyze cybersecurity incidents and threats
• Perform regular VAPT on our infrastructure and on all new applications internally or with an external vendor. Work with those vendors to ensure their reports are remediated as needed and verified. Experience as a VAPT tester an advantage
• Work with infrastructure and cloud engineers and leads to ensure security is handled correctly from design to operations at the network and server level. This includes knowledge of sound security practices from a technical perspective.
• Understand industry frameworks like Mitre Att&CK. Stay up to date with the latest security trends and technologies to ensure the company stays ahead of evolving threats
• Ensure regular reporting on security statistics are compiled on time and presented to management.
• Work with cross-functional teams to ensure that all on premise and cloud-based systems and applications are secure
• Work closely with IT audit to ensure all audit discovery and remediation is performed ahead of deadlines

Job Requirements:

Requirements:

• Degree in Information Technology (IT), Computer Science or other related discipline with relevant experience in security operations
• IT Security experience with 2-4 years or more hands-on experience in any branch of security. Experience being in a lead role an advantage
• Professional certification such as CISM, CISA, CSXP, CISSP, CREST, GPEN or equivalent an advantage
• Knowledge/experience in Information Security, IT Risk and IT Governance including BNM RMIT. Strong understanding of IT security principles and practice.
• Familiarity with security frameworks and regulations such as NIST, ISO 27001, and SOC 2 an advantage
• Operational experience working with or in a SOC an advantage
• Able to work under broad direction and a self-motivated individual who is able to work independently. Responsible and accountable for work performed and decisions taken.
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources if required.
• Good communication skills written and spoken
• Good analytical and problem solving skills including ability to visualise and plan troubleshooting steps.
• Ability to work collaboratively with other parties towards a common goal

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

Job Description
In this role, you will gain hands-on experience in software development, project coordination and
HR/payroll technology solutions. Guided by industry experts, you will contribute to designing, developing,
and implementing cutting-edge applications while ensuring projects are delivered on time and exceed
expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for the implementation and support of the company’s HR and Payroll
application system.
• Participate in system design, writing and implementing efficient code.
• Conduct and facilitate UAT and augment test scenarios to successfully test solutions
and implement and monitor operational processes and provide ongoing operational
support.
• Maintaining and upgrading existing systems.
• Collaborates with HR subject matter experts and HR business partners on system
design decisions, user experience, complex issue resolution, and process desi

Job Overview

Financial Analyst & Controlling Executive is a process-oriented expert in data analyses, reporting and IT-systems. They efficiently carry out routine tasks of standard reporting (data collection, data validation, plausibility check & report generation). In this function, they also apply strong analytical skills to evaluate the financial data and translate multi-functional information into insights. They also conduct ad hoc requests in cooperation with Business Partners and improve processes continuously.

Job Description

1. Planning, controlling and analytical tasks:

• Detailed planning in SAP systems
• Generation of actual data
• Responsibility for data quality (consistency and completeness)
• Plausibility check of reports
• Identification and correction of errors
• Costs and KPIs tracking & controlling

2. Coordination and execution of standard reporting processes

• Ensure on time delivery of data and reports e.g. MBR/ CF/ BP

3. Collection, processing and consolidation of data and reports for stakeholders

• Standard RB-Reporting
• Organizational-specific reporting
• Reports to external authorities

4. Involve in Business Plan and Current Forecast preparation.

5. Conduct ad hoc requests in cooperation with Business Partner.

6. Drive the digitalization transformation and implementation.

7. Collecting requirements and collaborate with stakeholders to establish and implement the digitalization plan of Controlling department.

8. Working in close collaboration with other departments, Bosch locations and Central team.

9. Improve processes continuously.

You will...
• Ensures the data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with local, regional and global colleagues.
• Continually innovate, develop and suggest enhancements to gain better work efficiency
• Ensure that the company’s regional and global standards are always adhered to all the times.

You have...

• Diploma or Degree in any other related fields.
• Basic salary range 2900 - 3000, with 13th Month salary
• 1-2 years of experience in Data Processing.
• Proficiency in MS Word, MS Excel, and MS PowerPoint Ability to work independently with the ability to prioritize and multi-task; able to think rationally under pressure.
•  Fresh graduates are encouraged to apply.

• Reconcile bank transactions (Upload daily bank account statement, reconcile all daily bank receipts/ payments in bank accounts including journal postings for bank related transactions in accordance with company policies)
• Analysing and rectify issues or enquiries, such as bank account variances or any other item pertaining to transaction within the entities supported, activity analysis for country finance commentary.
• Resolve CM related issues and disputes or escalate as required
• Preparation of bank reconciliation, loading into Certification, monitoring/ clearing aged items, attend balance sheet review calls with stakeholders if required.
• Stakeholder management includes collaboration with all parties (including country finance, controllerships, business finance, other GFS team, system experts, Group Finance etc) in handling daily/ ad hoc matters relating to entities supported.
• Continuously drive for improvement & streamline processes within cash management function
• Act as escalation point for any issues involving month end, quarter, year-end close. Monitor and manage issues, escalations and/or exceptional handling requests
• Understand and ensure compliance with Experian policies and be the first line of defence/ Gatekeeper of the books
• Manage day-to-day operation and month end close to ensure deadlines and deliverables are submitted accurately and on time
• Provide support to internal & external Audit process and in accordance to accounting standard. Ensure compliance with all requirements encompassing data integrity and evidence of process and accuracy.
• Perform other responsibilities and duties periodically assigned by line manager to meet financial reporting requirements and/or other projects
• Respond/ handle ad-hoc requests/ divestments/ acquisitions in a timely and professional manner

Job Brief:

Provide comprehensive analysis and evaluation of technologies to support strategic decision-making for commercialisation and funding initiatives. The position exists to conduct technical assessments, market feasibility studies, and risk analysis, guiding the development and market potential of local R&D innovations.

Job Responsibilities:

1. Conduct detailed technology assessments, including viability, scalability, and potential impact of R&D products.
2. Perform market research and analysis to evaluate the commercial feasibility of technologies.
3. Develop recommendation reports for project’s fit, highlighting potential challenges and mitigation strategies for commercialisation.
4. Support the tech assessment team in structuring and implementing evaluation frameworks for diverse R&D projects.
5. Collaborate with cross-functional teams to gather inputs on technical requirements and industry standards.
6. Contribute to the preparation of presentations and reports for internal and external stakeholders.
7. Monitor industry trends and innovations to provide insights into emerging technologies and market shifts.
8. Ensure compliance with all relevant policies and guidelines in technology assessments and recommendations.

Job Requirements:

1. Bachelor’s degree in Engineering, Technology Management and Business Management or other relevant field
2. Professional certification in Technology Assessment, Innovation Management, or other equivalent qualification would be an advantage
3. Possesses at least 2 to 3 years of experience in technology assessment, market research, or innovation management.
4. Displays familiarity with research and development (R&D) of technology commercialisation processes or possesses the experience of working in a similar environment.
5. Possesses experience in market research and data analysis with the ability to balance technical and market feasibility assessments to support commercialisation goals
6. Knowledgeable in technology R&D and innovation ecosystems
7. Keep up with the rapid and ever changing technology trends and industry standards

''We’re looking for an SAP Datasphere Specialist who thrives in a collaborative, innovative environment and has a passion for transforming data into valuable insights. You will play a key role in shaping our data strategy and ensuring that our SAP Datasphere systems are running smoothly, securely, and efficiently. You’ll work alongside cross-functional teams, helping to craft solutions that directly impact our business goals. If you're someone who enjoys solving complex challenges and guiding others in their journey with data, this could be the perfect opportunity for you!''
 

Key Responsibilities:

Data Management and Strategy

• Building Smart Data Strategies: You’ll help design and implement strategies that ensure our data is stored, retrieved, and analyzed efficiently. You’ll focus on aligning our data systems with the bigger picture of our business goals, all while maintaining security, privacy, and compliance with regulations.
• Managing SAP Datasphere: You’ll take an active role in ensuring that our SAP Datasphere environments are optimized for performance and aligned with our business needs. From setting them up to supporting their day-to-day use, you’ll help create a seamless data experience across the company.
• Championing Data Governance: You’ll collaborate with various teams to help create and enforce data governance policies that keep our data clean, consistent, and secure. You’ll ensure that we have the right data policies in place to maintain quality and integrity across the organization.

Technical Support

• Leading SAP Datasphere Projects: You’ll be hands-on in all aspects of SAP Datasphere projects—from gathering requirements and designing solutions to deploying and supporting them. Your expertise will be vital in ensuring these projects meet both technical and business needs.
• Mentoring and Growing the Team: As a senior member of the team, you’ll guide junior colleagues, providing mentorship and encouraging a culture of continuous learning. You’ll share your expertise, help others grow, and make sure the team is always evolving alongside SAP Datasphere advancements.
• Staying Ahead of the Curve: SAP Datasphere is constantly evolving, and you’ll stay up to date with the latest features and best practices. Your role will be to evaluate these innovations and bring in new ideas that drive our data strategy forward.

Collaboration and Communication

• Cross-Team Collaboration: You’ll work closely with a variety of teams—IT, business units, and external partners—to understand their data needs and provide solutions that work for them. You’ll bridge the gap between technical and business requirements, ensuring everyone is on the same page.
• Simplifying Complex Concepts: You’ll be the person who can explain technical concepts in a way that everyone can understand. Whether you’re speaking with IT specialists or business stakeholders, you’ll ensure that data initiatives are clearly communicated and that everyone understands their role in making those initiatives a success.
• Reporting and Presentations: You’ll help create and present reports, presentations, and documentation to make data insights and progress on projects easily accessible for decision-making. You’ll ensure stakeholders understand the impact of data strategies and their importance to the business.

Performance Monitoring and Optimization

• Monitoring System Health: You’ll keep an eye on SAP Datasphere’s performance, identifying potential issues and addressing them proactively. You’ll make sure our systems are always running smoothly and efficiently, with minimal downtime.
• Optimizing for Growth: You’ll help fine-tune our systems to ensure they can handle increasing amounts of data, all while improving performance, scalability, and reliability. You’ll always be looking for ways to make the data infrastructure better, faster, and more reliable.
• Ensuring Compliance and Quality: You’ll ensure that we stay on track with data governance policies, industry standards, and regulatory requirements. You’ll conduct regular assessments to ensure that data quality is maintained, and processes are continually improved.

The Opportunity:

As an Associate Order Management Analyst, you will play a crucial role in ensuring the accurate and timely processing of customer orders for our EMEA region.

Your primary responsibility will be to review, validate, and input orders into our systems, ensuring that all necessary information is correct and complete.

What Your Impact Will Be:

Order Processing:

• Efficiently process automated orders (EDI, SFA) and manual orders (Excel uploads).
• Conduct thorough checks to identify and rectify errors in product information, pricing, and customer details.
• Maintain accurate and up-to-date customer data records.

Customer Service:

• Collaborate with local market Customer Service teams to address inquiries and resolve issues.
• Facilitate occasional customer queries and provide timely support.

Process Improvement:

• Actively participate in process improvement initiatives to streamline operations and enhance efficiency across EMEA markets.
• Contribute innovative ideas and solutions to optimize workflows and reduce errors.

Administrative Tasks:

• Perform additional administrative duties as required, such as report generation and data analysis.

Job description

• Manage Market revenue processes such as contract review and management, revenue recognition, month-end-close, forecasting, project management, balance sheet analysis, annual budget activities, annual audit and risk matrix review
• Perform periodic reporting and forecasting analysis to identify key financial drivers, provide insightful commentary supporting ongoing business decisions
• Subject Matter Expert in Revenue Decision Engine (RDE) tool and continuous maintenance
• Collaborate with Group Revenue Recognition (GRR) team and Regional Financial Controllers to ensure contract review and revenue recognition processes are in adherence to Experian Accounting Policy with adequate evidence of revenue support
• Collaborate with Finance Director, Financial Business Partner and Financial Controllers to understand business performance, current issues and trends covering P&L, balance sheet and monitoring key KPI's to ensure reporting, budgeting and forecasting requirements are met
• Promote best practice by proactively participate in Global and Regional projects to drive continuous business process improvements, improve efficiency and add value to the business
• Ensure excellent and consistent data quality in the financial systems
• Ensure Experian finance system capabilities are being leveraged to optimize reporting efficiency.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

We are seeking individuals who are driven to make things happen, possess keen attention to detail; and passionate about learning and improving oneself.

As a Credit Analyst, you will have the opportunity to gain valuable insights into financial markets and contribute to our growth.

What will you do:

• Reading, assessing, analyzing, and interpreting client's credit data, financial statements, and other financial reports of companies.
• Undertake credit appraisal and recommendation for applications.
• Ensure credit review on all applications are in compliance with the company’s credit strategy and policies.
• Conduct industry study and regular update on economic review for the reference of all business units to keep abreast with the fast-changing business landscape and environment.
• Support and participate in credit related projects, system enhancement and process improvement.
• Ad-hoc assignments and other responsibilities delegated by the supervisor from time to time.

What are we looking for:

• Bachelor’s Degree in Accounting, Finance, Economics or any other equivalent.
• Preferably 1 – 3 years of experience in credit processing and analyst position. Experience in handling SME portfolio would be an added advantage.
• Good command of spoken and written English and Bahasa Malaysia.
• Ability to speak in other languages or dialects would be added advantage.
• Good interpersonal skills and able to work independently as well as in a team to achieve collective goals.
• Familiar with Excel and accounting analysis.
• Fresh graduates are encouraged to apply.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with curated learning programs on our internal learning platform.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

• Analyse and recommend improvements of the overall operations and efficiencies of IT Infrastructure (Network, Server, Cloud System, Storage, Backup etc.) to support current and meet future business requirements.
• Maintain a proactive approach in attending to users’ requests, identify and troubleshoot problems, enquiries, provide advice and follow-through in meeting user needs and expectations within a stipulated time to ensure the smooth operation of the end user needs and system availability.
• Maintain the infrastructure health by performing daily monitoring, patch updates, configuration review and hardware replacement when is needed.
• Liaise with vendors to ensure projects, services and tasks are implemented as per specification and timely manner.
• Prepare technical documentation, system manuals, workflow processes, procedures and guidelines and update according to SOP.
• Ensure the completion of new equipment setup or configuration changes according to the maintenance schedule or recommended changes.
• Ensure Program and System Integration Testing is conduct effectively, feedback is gathered, and revisions are tested, validated, and documented.
• Assist in every related area of IT Infrastructure whenever required to ensure the continuous smooth running of the MIS department.
• To provide after hours support according to work requirements and job schedule.
• To perform any other tasks or assignments as directed by the management from time to time.

• Assist in gathering and analyzing data related to educational programs, student performance, and institutional effectiveness.
• Conduct research on educational trends, policies, and best practices in the education technology indusry
• Analyzing, creating and designing new ideas that can be implemented into the product
• Collaborate with consultants to identify client needs and develop tailored solutions.
• Participate in client meetings and contribute to discussions with data-driven insights.
• Help design and implement surveys, focus groups, and other data collection methods.
• Monitor project progress and ensure timely delivery of tasks and milestones.
• Contribute to the continuous improvement of consulting methodologies and processes.

Candidates needed to be living in Penang to apply for this role. 

Overview:

We are looking for a Senior IT Infrastructure Analyst to join our IT team. You will be responsible for technical and administration activities of IT server and services which will include deployment, configuring, maintenance, upgrading and migration. You will also take in charge of troubleshooting and providing solutions if there are any the issues. You will be reporting to IT Manager and will have the exciting opportunity to be part of an IT infrastructure team.

Key Responsibilities:

• Managing virtualization infrastructure such as VMware, Nutanix, VDI, etc.
• Administration of Windows server and services such as Active Directory, DNS, DHCP, Exchange, File server, ERP, etc.
• Implementing and managing DevOps system.
• Monitoring the performance of all software and hardware, installing servers, configuring systems, and making sure every technical aspect is running smoothly.
• Supporting and driving other daily server operations and security tasks.
• Giving hands-on user support in the office and remotely.
• Writing user manuals and KB in ServiceNow.

AS a CRM BA you will play a crucial role in supporting our Dynamics 365 CRM initiatives. You will work closely with cross-functional teams, gathering business requirements, and translating them into functional specifications. Your ability to align specifications from multiple systems and interfaces, coupled with your skills in JIRA triage, will be critical to the success of our projects.

Key Responsibilities:

- Business Requirements Gathering: Collaborate with stakeholders to gather and document detailed business requirements for Dynamics 365 CRM projects.

- Functional Specification Documentation (FSD): Write clear and comprehensive Functional Specification Documents to guide development teams.

- Dynamics 365 CRM Expertise: Apply functional knowledge of Microsoft Dynamics 365, particularly in areas such as retail customer leads and service requests.

- Cross-Team Interaction: Work closely with multiple teams, including IT, development, and operations, to ensure alignment and integration of business requirements.

- Systems Alignment: Ensure alignment of specifications from various systems and interfaces, contributing to seamless system integration.

- JIRA Triage: Manage and prioritize JIRA tickets, assigning them to the appropriate teams based on priority and complexity.

- Stakeholder Communication: Facilitate communication between stakeholders to ensure clarity and alignment of project objectives.

Must Have Skills:

- MSD Functional Knowledge: Proficiency in Microsoft Dynamics 365, particularly in one of the following areas:

- Retail Customer Leads

- Service Requests

- Business Requirements Gathering: Strong skills in gathering and documenting business requirements.

- Writing FSD: Experience in writing detailed and clear Functional Specification Documents (FSD).

- Cross-Functional Collaboration: Ability to effectively interact with multiple teams, ensuring clear communication and project alignment.

- Systems Integration: Proven ability to align specifications from multiple systems and interfaces for cohesive system functionality.

- JIRA Triage: Experience in managing JIRA tickets, with the ability to prioritize and assign tasks to the appropriate teams.

Good to Have:

- MSD Environment Knowledge: Familiarity with the Microsoft Dynamics 365 environment.

- Banking Experience: Previous experience working in the banking sector is a must

- Bachelor’s degree in business administration, Information Systems, or a related field.

- minimum 8 years of experience in a business analyst role or related position.

- Strong analytical, problem-solving, and communication skills.

- Ability to work independently and within a team environment.

You will...
• Ensures the data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with local, regional and global colleagues.
• Continually innovate, develop and suggest enhancements to gain better work efficiency
• Ensure that the company’s regional and global standards are always adhered to all the times.

You have...

• Diploma or Degree in any other related fields.
• Basic salary range 2900 - 3000, with 13th Month salary
• 1-2 years of experience in Data Processing.
• Proficiency in MS Word, MS Excel, and MS PowerPoint Ability to work independently with the ability to prioritize and multi-task; able to think rationally under pressure.
•  Fresh graduates are encouraged to apply.

Degree holder with 5+ years of experience in performing AML/KYC duties (preferably CDD) within the financial service sector

Strong logical reasoning skill; can consume a multitude of information to draw reasonable conclusion on a scenario in a structured manner

Respectful and professional when challenging a past decision or quality of work

Can manage pressure from high volume

Fluent and articulate in both spoken and written English

Self-started, team player; can work with stakeholders from other BUs.

Experience with Detica appreciated, but not mandatory

• Strong understanding of KYC/AML regulations and industry standards
• Excellent analytical and problem-solving skills
• Attention to detail and accuracy
• Ability to work independently and as part of a team
• Experience with KYC remediation tools and systems (preferred)

Why join us:

• Competitive salary and benefits package
• Opportunities for career advancement and professional development

You will...
• Ensures the data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with local, regional and global colleagues.
• Continually innovate, develop and suggest enhancements to gain better work efficiency
• Ensure that the company’s regional and global standards are always adhered to all the times.

Job Brief:

Join our dynamic team as a Cloud Security and Infrastructure Intern, where you’ll be involved in hands-on tasks to strengthen our cybersecurity and infrastructure systems. You'll gain real-world experience working with cutting-edge security technologies and network management.

Job Responsibilities:

Security:

• Monitor and manage security appliances like XDR, WAF, and DLP.
• Assist in managing firewalls and security configurations.
• Collaborate with external security operations teams to address cybersecurity issues and potential threats.
• Assist in penetration testing and security findings for applications and servers.
• Engage with end users to resolve SOC findings.

Network/Server:

• Support the management of LINUX and Windows servers.
• Assist with Privilege Access Management (PAM).
• Monitor and maintain LAN/WAN systems and wireless networks.
• Ensure server and system backups are completed and monitored effectively.

Infrastructure:

• Help set up user work emails and Microsoft accounts.
• Troubleshoot user issues related to networks and software.
• Provide technical support for hardware and software issues.

Job Requirements:

• Passionate about cybersecurity and network infrastructure.
• Studying or have basic knowledge in IT, Computer Science, or related fields.
• Eager to learn, proactive, and a good team player.

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws. 

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.