Tasks : 

• Support in social media branding initiatives, promoting Bosch as an employer
• Development of social media content and impactful presentation in line with Bosch corporate design schemes
• Coordination of events for employer engagement and branding
• Assist in survey preparation & data analysis by using Statistical techniques for C/HRR project.
• Support HR Generalist topic and General Department Administrative Task 

Projects : 

• Support C/HRR on overall Country HR topics including but not limited to establishment of people acquisition campus at Bosch
• Vetting of job advertisement content to improve quality and company image
• Support in HR communications platform improvement initiatives
• Assist with HR Department process improvement projects
• Policy and process improvement 

As a Human Resources Intern, you will support our Talent Acquisition team from Employer Branding to recruitment: 

• Actively participate in the employer branding initiatives, such as creating social media content, recruitment posters, email banners, videos etc. Essentially creating materials and contents to attract potential candidates 
• You will also be conducting the overall recruitment process from candidate’s sourcing, screening calls, schedule and conduct interviews, to support the manager in the selection decision;
• Be the contact point for the candidates throughout the recruitment and selection process, ensuring a positive candidate experience;

About the job

IKEA Malaysia is seeking a passionate Human Resource Manager who play a pivotal role in translating Ikano Retail’s global people strategy into actionable plans that drive business success and elevate the co-worker experience, working closely with the Retail Manager to ensure that HR strategies are effectively implemented and aligned with business priorities, collaborate with Store HR Managers to drive impactful people initiatives across IKEA Malaysia stores, ensuring alignment with the overall strategy while adapting to local needs.

Your assignment

• Develop and implement a forward-looking Country People Strategy that aligns with business goals, drives organizational transformation, and ensures market leadership.
• Work closely with the global HR team to design and implement strategic initiatives across key areas, including Rewards & Benefits, Talent & Organizational Development and Co-worker Experience.
• Drive the HR agenda for IKEA Malaysia stores in close collaboration with Store HR Managers, ensuring the seamless execution of the people cycle, HR initiatives, and action plans.
• Collaborate with cross-functional teams to integrate HR strategies into broader business operations, ensuring alignment and synergy in achieving business objectives.
• Establish and maintain a compelling EVP that positions IKEA as the employer of choice in Malaysia’s retail market, ensuring our brand resonates with top talent.
• Lead the design and implementation of innovative talent strategies.
• Build and sustain a high-performance culture through a strong performance management framework and learning and development programs.
• Ensure compliance with Malaysian labor laws, Ikano Retail policies, and HR standards.
• Lead the charge on Diversity, Equity, and Inclusion (DEI), embedding these principles across all people and business operations.
• Contribute to the development of the HR team by sharing innovative HR practices and insights gained from the Malaysian market, strengthening the organization’s collective knowledge.
• Serve as a trusted advisor and strategic partner to the Retail Manager, IKEA Malaysia, and the Malaysia Management Team, providing insights and recommendations that drive business success.
• Lead change management initiatives to ensure smooth transitions during restructuring, market expansions, or operational changes.
• Utilize HR technology and data analytics to optimize decision-making, improve workforce efficiency, and measure the success of HR initiatives.

The HR Assistant provides administrative support to the Human Resources Department in various HR functions, including recruitment, employee records management and compliance with labor laws. This role requires attention to detail, excellent organizational skills, and the ability to maintain confidentiality.

Key Responsibilities:

• Assist in the recruitment and onboarding process of new staff.

• Maintain and update employee records in the HR system.

• Support HR with performance management and employee relations tasks.

• Ensure compliance with school policies and labor regulations.

• Provide general administrative support to the HR department.

Requirements:

• Diploma or higher in Human Resources, Business Administration, or related field.

• Prior experience in an HR role is an advantage.

• Strong communication and organizational skills.

• Proficient in MS Office applications.

• Able to maintain confidentiality and professionalism.

Job Brief:

As our Human Resources Intern, you’ll gain hands-on experience in recruitment, employee engagement, and HR operations. This is an opportunity to work closely with our HR team and learn the ins and outs of finding and nurturing talent.

Job Responsibilities:

• Support the recruitment process by posting job ads, screening candidates, and coordinating interviews.
• Assist with onboarding new hires, ensuring they have a smooth and welcoming start.
• Contribute to employer branding initiatives through engaging social media content and recruitment campaigns.
• Collaborate with the HR Business Partner team, providing support on various HR projects and initiatives.
• Update and maintain our applicant tracking system (ATS) to ensure accurate candidate records.

Job Requirements:

• Currently pursuing a degree in Human Resources, Business Administration, Psychology, or a related field.
• Strong communication skills and attention to detail.
• An interest in recruitment and employee engagement, with a passion for connecting with people.
• Ability to work independently and collaboratively in a dynamic environment.
• Proficiency in Microsoft Office and familiarity with social media platforms.
• If you're up for joining a fun team that loves to joke around, we'd love to have you onboard!!

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

You are strong and experienced hotel ambassador who excel at maximizing the experience and satisfaction of the hotel guests. You will be responsible for taking care of our guests and our team members by coordinating all operations of the hotel. You will ensure that all team members are up to date with the current knowledge of all the hotel products and services including room types, rates, facilities, food and beverage outlets, spa and health club. You will monitor all arrivals, ensuring all guest requests are carried out smoothly and that all reservations are dealt with as efficiently as possible.

As Residences Manager, you will manage the effectiveness of the day-to-day Residences operation for Residences guest satisfaction and occupancy. The priority of your role will be working closely with current Residences Butler, Residences Room Attendant team and all other Department Leaders & team members, to ensure the Residences units are in tip top condition and at the same time to ensure the highest level of service delivery to meet guest satisfaction and exceed their expectations at the Residences.

Secondly, Residences Manager is responsible fully on managing positive relationship with all the Residences owners, to maximize the Residences revenues for each Residences owners.

As Residences Manager, you responsible includes the implementation of all Residences brand standards and best practices, providing training and development opportunities for all Residences team members, and effective management of the department's expenditures and budgets.

About Igloo

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloos innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimise and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent.

As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritise teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.

About the role 

We are seeking an experienced Commercial Manager with a strong focus on Business Development and Partnership Onboarding to join our dynamic team.

Job Responsibilities 

• Identify and engage key potential partners in Malaysia across industries with huge customer bases, i.e. Telco, Travel, e-Commerce and Hospitality, Banking / Payments to generate business leads.
• Develop a comprehensive offering around digital insurance products and solutions, conduct effective pitching to prospective partners, and execute acquisition plans comprehensively and promptly.
• Design and present proposals and quotations to potential partners.
• Act as the first point of contact for potential partners inquiries, relaying them to the relevant department(s).
• Manage account activities under care, and optimize business relationships by providing strategic advice and strong support to drive up partners business activities.
• Work closely with internal stakeholders to ensure smooth, timely, and quality onboarding of new partners and related product launches.
• Work closely with external stakeholders, including partners and insurers to establish and ensure insurance services policies, procedures, and contracting processes are by the company's business standards.

• 5-8 years of experience in sales and business development in General Insurance sector 
• Bachelor's degree in relevant fields such as Business, Management, Planning, Marketing
• Experience in general insurance / insurtech / fintech companies and/or technology, services companies would be advantageous
• Strong problem-solving and excellent communications skills to manage multiple stakeholders, self-motivated and proactive, with a desire to be hands-on and creative to deliver outcomes
• Preferably have experience or exposure to project managing API integrations and understanding its limitations, but not must.
• Fluency in English and Bahasa Melayu is a must (both spoken and written) due to the business needs

With a quality background in Food and Beverage, you will be looking for your final step before reaching your target of General Manager. You will implement the hotel strategy. You will drive and support implementation of all corporate programmes and initiatives. You will effectively lead and manage the day-to-day operational activities.You would ideally enjoy working with others to achieve and exceed key business goals. You would be responsible for managing the performance of the department heads that report to you and provide the necessary support to maximise their effectiveness and efficiency while actively supporting their development and growth. You will be committed to meeting and exceeding all key performance standards and measures. Your ability to balance operational needs, implement strategy and display a passion for business excellence will ensure your success in this role.

You will play an important role to:

• Coordinate, direct and control the work of the sales personnel and ensure the achievement of sales targets and objectives.

• Ensure good knowledge of the market and monitor competitors' activities and provide any marketing data for management's information.

• Communicate with the field sales force on the company policies, product development, sales programs.

• Appraise the performance and assist in the training and development of sales personnel.

• Ensure all relevant market/business information relating to the credit worthiness and/or financial standing of any sales prospects are communicated earliest to all sales personnel and take necessary business protection action immediately.

• Ensure Company stated credit terms are adhered to and be responsible for all collection of debts from customers in a timely manner.

• Ensure leasing arrangements for customers are adhered to strictly and complete all relevant documentation in the shortest possible time.

• Reviews market analyses to determine customer needs, price schedules, and discount rates.

• Monitors and evaluates the activities and products of the competition.

• Maintains good relations with customers, advise them of Company's services and provide product and pricing information.

• Close liaison with technical team on any technical problems and ensure they are attended to immediately.

To be successful in this role, you will need to have:

• Handling corporate account with good presentation skill

• Strong passion in helping customers in their business digitization journey and have established a comprehensive client base through your past & current sales roles.

• Passionate about sales and derive satisfaction in being able to articulate the business benefits of Konica Minolta’s IT offerings and deliver positive outcomes that enhances & improves your client’s business.

• A strong team player and have demonstrated the ability to collaborate effectively with different internal supporting business units such as Support, Engineering, Operations & Marketing.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Join us on this exciting journey as we expand our operations in Malaysia. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.

About The Role

We are in search of an accomplished Product Manager with a fervor for crafting customer-centric products. Join our dynamic and fast-paced environment, collaborating with cross-functional teams to conceive, create and launch products that align with the company's vision and strategy.

Key Responsibilities:

• Cultivate a profound understanding of the customer experience, identifying product gaps and devising innovative solutions to bolster market share, enhance customer journey and fuel growth.
• Garner support for the product vision internally and externally, cultivating strong relationships with key partners.
• Formulate pricing and positioning strategies for products.
• Translate the product strategy into meticulous requirements and prototypes.
• Prioritize and define product activities, considering their impact on the business and customers.
• Collaborate closely with engineering teams to ensure swift time-to-market and resource optimization.
• Spearhead product launches, coordinating efforts with the public relations team, executives, fellow product management colleagues.
• Assess promotional plans to ensure alignment with the product line strategy and effective message conveyance.
• Champion the product, serving as its evangelist to heighten awareness and comprehension.
• Represent the company by engaging with customers, seeking feedback on company products and services.

• Demonstrated experience in product management or as an associate product manager.
• A proven track record of successfully managing all facets of a product's lifecycle.
• Proficiency in devising product and marketing strategies, with an adeptness in articulating recommendations to executive leadership.
• A solid technical background with hands-on experience or comprehension of software development and web technologies.
• Exceptional problem-solving abilities, coupled with a willingness to dive into tasks.
• Proficiency in collaborating with cross-functional teams within a matrix organizational structure.
• Superb written and verbal communication skills.
• Preferably, an MS/BS degree in Computer Science, Engineering, or a related field.

At Bjak, we offer the opportunity to be part of a fast-growing company at the forefront of innovation in financial services. As the Product Manager, you will play a key role in driving the success of our operations while working in a dynamic, supportive, and collaborative environment.

Joining Bjak offers:

• The chance to make an immediate impact on Bjak’s success in Malaysia.
• A creative and flexible work environment that encourages innovation.
• Competitive compensation, benefits, and opportunities for professional growth.

You will be responsible for the successful execution of all hotel events,leading the service process from beginning till end. You will provide oversight and management from Sales Managers to Service Managers, and through to post-event follow up. Your key duties and responsibilities will be to ensure the highest level of guest satisfaction, and to maximize the returns for the resort. You will be a sales champion for the resort, following up on business referrals and sales leads to increase business, and to ensure guest satisfaction and solicit rebooking.

• In this role, you will manage end-to-end freight operations for shipments originating in Asia to destinations across the US, Europe, China, and Australia. You will work closely with forwarders, carriers, and 3PLs to secure space, optimize container utilization, and resolve capacity or scheduling challenges to ensure seamless logistics.

• The role involves working closely with the Supply Planning, Sourcing, and Quality teams to synchronize delivery schedules and cargo readiness dates with production plans, ensuring alignment with global demand forecasts. You will also prepare for peak shipping seasons by forecasting space requirements and coordinating detailed execution plans.

• You will actively monitor and report key supply chain metrics, identifying and addressing any issues that could impact delivery timelines or service levels. Risk management, including overseeing compliance with import/export regulations, will be critical in this role. In addition, you will evaluate vendor capabilities, develop plans to mitigate risks, and work collaboratively with cross-functional teams to drive process improvements, cost management, and innovation.

• You will build strong relationships with CMs, 3PLs, and carriers to foster continuous improvement and operational excellence. From time to time, you will visit vendors to ensure alignment on expectations, resolve performance issues, and maintain high standards across the supply chain.

• You will collaborate with Contract Manufacturers (CMs) to align freight plans with production schedules, holding them accountable for performance metrics and ensuring the accuracy of shipping documentation, such as invoices and bills of lading. When issues arise, you will act swiftly to resolve discrepancies and maintain operational efficiency.

• Responsible for total cost management of projects delivering positive outcomes for our clients, demonstrating leadership and coaching to Graduate CM, and innovation of service and knowledge.
• Carry out cost management and contract administration duties with reasonable supervision and guidance
• To provide all work outputs in an accurate and timely manner
• Provide Documentation including Tender Document, Tender Report, Pre-contract correspondence, LOA and contract documents. 
• To monitor and verifying VO, Claims, Payment, Final Account and attending project meetings.
• To produce monthly cost reports
• Provide CM role pro-actively and professionally and interfacing with the client and other consultants, at all project stages

The Supply Chain Initiatives Manager plans, directs and reviews all supply and logistics activities to ensure a cost-effective flow of finished goods from suppliers to customers for all categories. This role acts as a partner for R&D, Manufacturing, Marketing and Sales units to ensure on time and in full launch to markets of any product change, and with procurement on supplier optimization projects for relevant supply chain activities, including but not limited to compliance to GTIN, EAN, creation of transport lane, demand and forecast in SAP APO. Supply Chain Initiatives Manager also coordinate and support in phase-in, phase-out (PIPO) activities to drive for minimal write-off for the overall phase-in, phase-out process.

RESPONSIBILITIES / KEY ACTIVITIES:

• Enable the innovation calendar of the category, by delivering supply chain readiness of largest and/or most complex innovation and productivity projects.
• Responsible for leading the supply chain design and on-time delivery for new products and initiatives within a category, including footprint projects, delivering supply chain and logistics KPI’s on target around and after launch.
• Lead Manufacturing sourcing change projects
• Deliver portfolio rationalization for the Professional business unit
• Optimize portfolio by optimizing the product clusterization and aligning & enforcing hurdle rates for product changes.
• Participate to and lead improvement processes on behalf of the global Initiative Management Pillar in the SCOS program: determine key loss areas for SC readiness, develop standards & KPI’s, set-up pillar and deployment of standards
• Coach local SC in local projects delivery with high initiative losses
• Lead KPI improvement by development of standard and roll out. Examples are Phase In Phase out (KPI’s CSL and Obsoletes), CoMan Playbook (KPI’s ATO adherence and CSL), Pallet Aging (KPI Obsoletes)

Sales Manager
Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.
What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability

What you will be doing:

• Ensure accurate and timely reporting on the market and competitor information. ​

• Responsible to ensure accurate and timely reporting in sales activities, sales pipelines and all other assigned reports and tasks.​

• Identify and develop potential clients in specified offline segments and incorporate into the sales pipelines.​

• Promote all the hotel products and services.

• Oversee, develop, and manage detailed integration plans of new acquisitions and investments into the Group for non-solar business.
• Drive continuous improvement across the portfolio of acquired companies and their synergy with the Group's core business activities.
• Work closely with cross-functional teams (finance, operations, HR, IT, legal) to ensure successful and timely integration of acquired companies.
• Monitor integration progress and resolve any issues that arise to ensure smooth transitions.
• Evaluate the performance and strategic fit of acquired companies within the broader organizational goals of the Group, making adjustments as needed.
• Provide insights and recommendations to senior leadership regarding strategic adjustments and areas for further investment or divestment.
• Collaborate with business unit leaders, functional department heads and senior management to ensure alignment and effective execution of integration strategies.
• Track and report on the realization of synergies and benefits post-acquisition, ensuring that they meet or exceed projections.
• Act as the primary point of contact for internal and external stakeholders regarding post-acquisition integration and portfolio management.
• Prepare and present regular updates on post-M&A portfolio performance, including integration progress, financial results, and operational improvement.

• Bachelor's degree in business administration, engineering or other relevant fields.
• Proven experience in a smilar role, preferably in Corporate Strategy, M&A and Business Development.
• minimum 5 years of working experience.
• Customer oriented, independent and good interpersonal skills.
• Proficient in Microsoft Office.
• Ability to work independently and as part of a team in fast paced environment.
• Passionate to learn, able to work systematically, demonstrate accountability.
• Required language(s): Bahasa Malaysia, English.
• Possess own transport.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

SUMMARY

We are looking for an entrepreneur minded person, analytical and meticulous Capacity Manager. As a Capacity Manager, you will be working with a team of 2-5 and will be based out of our office in RedQ. You will be expected to be performing this role on a full-time basis. The role reports to the Head of Revenue.

You will fit perfectly if you enjoy managing the business like your own, deep dive into data and process to make sense of things and a bird eye view of the business. Having a strong people skill will also help you to manage your team and the stakeholders around you.

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Identifying the key revenue drivers of our business by sector and available capacity (both by point to point or flythru opportunities);
• Preplan ahead to forecast demand on our available flights;
• Proactively respond to unpredictable situations affecting our ability to carry cargo as planned;
• Perform the planning function in coordination with the CTO operator, to ensure the build-up process will transport all (or more) of the cargo booked on each flight;
• Find clever ways to route cargo through our network and partners’ network (interline arrangements) to the intended destination that includes but not limited to a network algorithm plan to clearly identify available capacity, routing and delivery time
• Work closely with airline’s network team for cost, flight induction (additional capacity, new routes and etc);
• Ensure data accuracy of flights and cargo that is transported with us.

REQUIREMENTS

These are minimum-requirement skills and a ‘must-have’ for the role: 

• Bachelor’s degree in Business, Logistics, Supply Chain, Data Analytics, or a related field.
• Proven experience in capacity planning, revenue management, or logistics, with familiarity in airline operations or cargo logistics being a plus.
• Proficiency in data analysis tools (e.g., Excel, SQL) and experience in route optimization or network algorithm planning.
• Ability to address unpredictable situations and develop efficient routing solutions.
• Strong interpersonal and communication skills to manage teams and collaborate effectively with stakeholders.
• Detail-oriented, and adaptable to a fast-paced, startup-like environment.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Safety & Security Manager you are responsible for the conformity with all corporate, federal and local regulations related to Occupational Health and Safety and Environmental(OHSE) regulations, where as your role involves the implementation of HACCP & OHSE programs.

Job Brief:

We are looking for a skilled IT Product Manager to lead the development, enhancement, and optimization of our technology products and services. As an IT Product Manager, you will be responsible for the product lifecycle, from ideation and strategy to implementation and performance monitoring. You will work closely with cross-functional teams to ensure the product meets business goals.

Job Responsibilities:

• Gather and prioritize product requirements from stakeholders, defining and developing clear product strategy, specifications and user stories for the development team.
• Work closely with cross-functional teams (e.g., engineering, UX/UI design, marketing) to deliver high-quality products that meet user needs and business goals.
• Serve as the main point of contact for product-related queries, updates, and stakeholder communications throughout the product lifecycle.
• Set and monitor product KPIs (e.g., user engagement, performance, adoption rate, etc.) to assess the success and identify areas for improvement.
• Ensure strong product documentation and maintain accurate records of updates, features, and issues.
• Provide training and product insights to internal teams, equipping them with the knowledge to support customers effectively.
• Identify potential risks and create mitigation strategies, ensuring minimal impact on product performance and timelines.
• Resolve product issues in a timely manner and work with IT and support teams to address and escalate incidents when necessary.

Job Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field. 
• 3-5 years of experience in product management, with a focus on IT products or technology solutions.
• Technical Skills:
• Strong understanding of software development processes, IT infrastructure, cloud computing, and cybersecurity.
• Proficiency with product management tools (e.g., JIRA, DevOps) and familiarity with Agile/Scrum methodologies.
• Experience with data analysis and familiarity with tools such as Google Analytics, SQL, or BI software is a plus.
• Proficiency in software development with expertise in Java, Bootstrap, Framework 4.0, jQuery, Visual Basic, HTML, and ASP Classic is a plus.
• Knowledge of application security (encryption, authentication, security assessments) is a plus.
• Soft Skills:
• Excellent communication and interpersonal skills, with the ability to translate technical concepts into user-friendly language.
• Strong problem-solving skills, with a proactive approach to identifying and addressing challenges.
• Ability to work in a fast-paced environment, managing multiple projects and priorities simultaneously.
• Demonstrated interest and passion for the industry.

About ThoughtFull:

ThoughtFull is a Temasek-backed digital mental health company that provides seamless end-to-end mental healthcare for all through insurers and employee benefits. Through our app, ThoughtFullChat (“TFC”), individuals are empowered to proactively engage with their mental wellbeing to better themselves regardless of where their starting point is – from self-driven learning, to our proprietary one-on-one daily bite-sized coaching with mental health professionals on text, video, or in-person – we run the gamut and meet our users where they are most comfortable. After all, healthy employees make for more engaging and productive work environments.

Our vision is to make mental health a priority for everyone, every day. It’s an audacious dream, but with the right people who are courageous enough to Dream Audaciously, Do ThoughtFully, we believe that this dream can be our future reality. If you are committed to doing the best work of your lives to be the change that you want to see in this world, join us!

Job Description of Client Solutions Manager

Thoughtfull is hiring a Client Solutions Manager, this role will play a pivotal role in designing and implementing strategies to enhance client engagement and deepen relationships, ultimately driving new business opportunities. This role involves creating and managing content, curriculum, initiatives, and communities that promote client utilization and brand loyalty. 

What you will do:  

1. Engagement Program Development: 
   a. Design and execute engagement initiatives such as webinars, workshops, booths, and other interactive programs to drive sign-ups and ongoing client utilization. 
   b. Develop scalable processes for the successful delivery of engagement programs. 
2. Partnership Management: 
   a. Identify, secure, and manage partnerships and vendors that enhance client engagement activities and offerings. 
3. Content Creation: 
   a. Develop content such as case studies, social media posts, and other materials based on client engagement to boost brand awareness and educate clients on product features. 
4. Community Building: 
   a. Build and nurture VIP client groups to foster community, encourage social validation, and strengthen client relationships.

About you:  

• Proven experience in designing and executing client engagement programs. 

• Strong project management skills with the ability to scale processes efficiently. 

• Excellent relationship management and partnership-building skills. 

• Creative content creation capabilities for various platforms and audiences. 

• A passion for building communities and fostering client connections. 

This role is essential for driving ThoughtFull’s mission of deepening client relationships and unlocking growth opportunities through innovative engagement strategies. 

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.

Overall Responsibilities to support TMM Flooring in executing TM strategies and functions as below:

• Identify key market segment for development in line with current market trend.
• Project proposals, including follow-up activities.
• Selected presentation & training both internally and externally.
• Support marketing activities of TM Flooring.
• Support specification & sales team with TM related activities, project follow-up
• Manage Key Account as and when required.

We are hiring for the Senior Manager, MD Office position based in Bangsar South to take on a key role in supporting high-impact projects that will help foodpanda achieve its ambitious goals for 2025 and beyond. This role will be reporting directly to the Director, MD Office. You’ll be working in a fast-paced environment where your relationship-building and communication skills will be crucial as you collaborate with stakeholders across different departments.

Responsibilities:

• Performance management

  • Drive business performance management of the MD Office scope, including goal alignment process, evaluating performance, and driving interventions.

  • Act as a "bridge" between local leadership and regional stakeholders to: 

    •  Discuss country performance

    • Align support from functions, and 

    • Align and drive strategic priorities

  • Work with cross-functional teams (Commercial, Sales, Operations, Marketing, etc.) in Malaysia on high-impact projects.

  • Prepare reports, presentations, and other materials to support the MD in decision-making and communication with internal and external stakeholders.

  • Collaborate with the MD on various cross-functional initiatives, encompassing OKR evaluations, preparation and review of Investment Proposals, active engagement in WBRs, analysis of insights derived from discussions, and involvement in other associated projects.

• Thought-Partnering

  • Support Country Directors in designing solutions to complex business problems.

  • Conduct research and analysis on key issues and provide recommendations to the MD and relevant local directors.

  • Collaborate with the MD to identify key priorities, align them with department heads/directors, and offer support through analysis and project management as required.

  • Take ownership of competitor-related information gathered from customers, riders, and vendors. Work closely with other department heads/directors, including but not limited to those in pricing, deals/discounts, and overall experience, to stay informed about any relevant movements in the market.

• Special Projects

  • Drive special initiatives that have top-line / bottom-line impact across Malaysia.

  • Manage and oversee strategic C-level projects from ideation to execution.

  • Build project plans with end-to-end ownership, from planning through delivery, as required.

Payroll Management

• Manage the end to end payroll process ensuring accuracy, compliance and timely distribution
• Ensure compliance with applicable tax laws, labour regulations and company policies
• Stay current on regulatory changes affecting payroll and take necessary actions to ensure compliance.
• Coordinate with tax advisors and auditors to ensure timely filing of payroll tax returns, and manage audits related to payroll tax filings.
• Prepare and distribute internal and external payroll reports.
• Maintain accurate payroll records and filings for reporting and audit purposes.

Compensation Strategy Development:

• Design and implement compensation strategies to ensure competitive and equitable pay practices.
• Develop and manage pay-for-performance programs, including bonuses, incentives, and equity-based compensation.

Job Evaluation & Salary Structure:

• Analyze job roles and responsibilities to establish proper job classifications and salary levels.
• Create and maintain salary grids to ensure consistency and equity across the organization.

Benefits Administration:

• Manage the administration of employee benefits programs, including health insurance, retirement plans, life insurance, paid time off (PTO), and wellness programs.
• Partner with vendors to evaluate, select, and manage employee benefit plans.
• Stay informed of new benefit trends and work with Manager to assess and implement programs that meet employee needs.

Compliance and Legal Adherence:

• Ensure compensation and benefits programs comply with federal, state, and local labor laws.
• Monitor legal changes and regulations in compensation and benefits areas and recommend adjustments as needed.
• Prepare reports for audits and work with external auditors to ensure compliance.

Employee Communication:

• Develop and deliver clear communication strategies regarding compensation and benefits programs to employees.
• Provide guidance and support to employees regarding salary, benefits, and compensation-related inquiries.

Data Analysis & Reporting:

• Collect and analyze data to identify trends and make data-driven decisions on compensation and benefits policies.
• Prepare reports and presentations on compensation and benefits metrics for manager.

Performance Management Support:

• Partner with HR leadership and managers to support performance appraisal processes, ensuring alignment with compensation strategy.
• Monitor and evaluate the effectiveness of compensation and benefits programs and make recommendations for improvement.

Expatriate Management:

• Oversea the expatriate assigned to Sika Malaysia ensuring their payroll management and Employment / Dependent pass application are managed on a timely manner.

Others:

• Undertake project work as necessary to improve HR Compensation and Benefits services; and
• Undertake other ad hoc duties as reasonably requested.

Security:

• Maintain Sika information with appropriate secrecy and adhere to policies regarding confidential information
• Maintain confidentiality of formulation at all times.

You will oversee the day-to-day operations of the Front Office, maintaining Front Office and brand standards and maximizing the quality level of products and services to achieve the highest guest satisfaction. This will include managing the performance of the team members: designing, implementing and monitoring the impact of training (including IT systems and guest service procedures) for all Front Office team members, capturing and implementing best current practice SOPs relating to Front Office operation. Manage the functioning of all departmental team members, facilities, sales and costs, to ensure maximum departmental profit. Drive the implementation of all sales and promotional programmes of the property, taking personal responsibility for driving upselling and ensuring the team has the most up to date knowledge of the property.