• Lead the HR department and manage HR operations, including recruitment, employee relations, performance management, and compliance.
• Develop and implement HR policies, processes, and initiatives to support business goals and improve employee experience.
• Advise senior management on HR matters, including workforce planning, talent management, and legal requirements.
• Oversee employee training, development, and wellness programs.
• Manage compensation and benefits, and ensure alignment with industry standards and company budget.

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 5+ years of experience in HR management, with a strong background in employee relations and performance management.
• In-depth knowledge of labor laws and HR best practices.
• Strong leadership and interpersonal skills.
• Experience with HR software and performance management systems.

• Leadership: Ability to lead and mentor a team of HR professionals.
• HR Strategy: Experience in developing HR strategies that align with business objectives.
• Employee Relations: Expertise in resolving employee conflicts and fostering a positive work environment.
• Compliance: Strong understanding of labor laws and regulations.
• HR Systems: Proficiency in HR software and tools.

• Nearby public transport
• Personal leave
• Personal development opportunities

Responsibilities:

• Assist with day to day operations of the HR functions and duties.
• Provide clerical and administrative support to Human Resources executives.
• Compile and update employee records (hard and soft copies).
• Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc
• Communicate with public services when necessary.
• Coordinate communication with candidates and schedule interviews.
• Conduct initial orientation to newly hired employees.
• Assist our recruiters to source candidates and update our database.

Requirements:

• Proven experience as an HR assistant, staff assistant or relevant human resources/administrative position.
• PC literacy (MS Office, in particular).
• Good knowledge of labour laws.
• Strong organizational skills.
• Excellent communications skills.
• Possess at least a Bachelor's Degree in Human Resources or related field.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Regular team activities

Overall Accountability:

1. To assist the Manager in the overall Human Resources functions including Recruitment, Compensation and Benefits, Industrial Relations, Employee Relations and Payroll.

Overall Responsibilities:

1. To assist in formulating and implementing all HR policies and procedures and ensure they are constantly in line with the company and market practices.
2. To review and supervise the recruitment process.
3. To review and supervise to ensure that disciplinary and IR issues comply with the statutory requirements and the company’s policies and procedures.
4. To assist in any investigation work relating to staff discipline.
5. To work closely with panel clinics/hospitals to ensure proper control processes on all medical-related benefits.
6. Oversee maintenance of records and communication of information required by law local governing bodies or other departments in the group
7. To highlight any irregularities in the system and recommend to the Manager, HR.
8. To assist in formulating the Employee handbook.
9. To prepare yearly department budget.
10. Provides training to lower-level staff members of the Human Resources department to ensure that they understand all current policies and procedures associated with the various benefit programs.

Payroll:

1. Able to handle a minimum 300+ headcount.
2. To ensure the monthly payroll is processed on time and with accuracy.
3. Ensure the payroll administration complies with the statutory regulations on salary and remuneration and the company’s policies and procedures.
4. To check the processed monthly payroll before submitting it to the Manager, HR
5. To ensure the system of appraisals is carried out and to process the yearly performance review.

Requirements:

1. FIVE (5) years of working experience in a similar position/in the HR field.
2. Degree/Diploma in Business Administration/Human Resource Management or equivalent.

Perks & Benefits

• Employee equity
• Nearby public transport
• Central location
• Medical insurance
• Personal leave
• Personal development opportunities
• Fitness membership
• SOCSO & EPF
• Optical & Dental

地點：吉隆坡生態城

關於角色：

我們正在尋找一位充滿熱情、充滿活力的人力資源營運經理，以幫助建立和促進積極的工作場所文化。該職位的重點是組織活動和提高員工敬業度，沒有薪資或招募任務。

主要職責：

• 文化建設
  • 創建計劃來加強我們的公司文化並培養團隊合作。
  • 成為文化大使，確保我們的價值觀體現在日常工作生活中。
• 員工參與和活動
  • 規劃和組織團隊建立活動、社交活動和健康計劃。
  • 建立活動日曆並收集回饋以改善未來的活動。
• 入職和入職培訓支持
  • 透過體現我們文化的引人入勝的入職體驗來歡迎新員工。
  • 從第一天起幫助新員工與我們的團隊和價值觀建立聯繫。
• 人力資源營運支持
  • 回答員工有關人力資源計劃和政策的問題。
  • 分享人力資源活動和資源的最新動態和新聞。

要求：

• 人力資源、商業或相關領域的學士學位。
• 擁有 3 年以上人力資源或員工敬業度職位經驗。
• 較強的組織和活動策劃能力。
• 優秀的溝通和人際交往能力。
• 以創意、積極主動的方式打造積極的工作場所。

我們提供什麼：

• 一個重視新想法的支持性和有趣的工作環境。
• 職業發展的機會。
• 有競爭力的薪資和福利。

JOB DESCRIPTION

• Providing administrative assistance to the HR team, including document management, data entry, and filing.

• Assisting with the recruitment process, such as scheduling interviews, conducting reference checks, and onboarding new hires.

• Maintaining and updating employee records, including personnel files and leave information.

• Handling employee enquiries and providing guidance on HR policies and procedures.

• Handling ISO matters.

• Coordinating and organizing HR-related events and activities.

• Ensure compliance with labor laws and company policies.

• Assist in the development and implementation of HR policies and procedures.

• Perform any ad-hoc jobs assigned by immediate superior

JOB SPECIFICATION

• Minimum 1 years of experience in an HR assistant or administrative role, preferably in a similar industry

• Diploma in Human Resources, Business Administration, or a related field

• Strong organizational and time management skills, with the ability to prioritize tasks and work under pressure

• Excellent communication and interpersonal skills

• Proficient in Microsoft Office Suite, including Excel, Word.

• Proactive detail-oriented, and able to work independently as well as part of a team

Perks & Benefits

• Nearby public transport
• Medical insurance

職位描述

• • 人力資源策略：與領導團隊合作，制定符合公司目標並基於優先順序的人員策略和舉措
  • 組織發展：分析組織能力並與領導者合作，審查和發展正確的組織結構和業務工作方式。
  • 員工敬業度：透過培養高度誠信的文化和績效驅動的工作道德來積極影響員工，實現員工滿意度和健康的企業/環境文化
  • 員工關係：促進解決員工衝突或疑慮。調查員工不當行為的指控，並就紀律和申訴程序向管理層提供指導。
  • 人才發展：推動人才審核流程並與領導者一起審核，制定個人發展和繼任計劃，以提高人員能力。
  • 人力資源規劃：事先預測並規劃業務的人力資源需求，確保人力資源能滿足業務需求。
  • 確保根據業務需求提供及時的人力資源解決方案，並完全符合相關標準和法規。
  • 管理日常人力資源事務並提供及時支持，確保沒有影響日常營運和業務的突出人力資源問題。
  • 領導從概念化到實施的所有人力資源政策、程序和策略性人力資源措施。
  • 確保所有必要的標準和流程符合不同業務部門的人力資源實務並保持一致。
  • 與業務領導者合作設計工作說明和目標 (KPI)，透過績效管理推動高績效文化。
  • 處理和協調人力資源相關問題，例如入職、福利、僱用條款合規性、紀律問題和退出程序。
  • 履行您的報告經理和/或高階管理層指定的任何其他職責
  • 協助每年持續進行有效的訓練需求分析，以確定組織的發展需求。
  • 管理培訓預算並監控HRDC資金的使用情況，確保資金得到充分、有效的利用。
  • 領導 ISO 審核、客戶審核和內部審核流程，以確保有效並遵守各自的品質標準。
  • 就與公司 ISO (QMS) 和審核相關的事宜與第三方聯絡。第三方包括認證機構、客戶、供應商、分包商和主管部門。
  • 確保整個公司的整體 ISO 職能（ISO 9001 和 ISO 14001）的效能。

工作規格：

• • 人力資源管理或工商管理學位或同等學歷。
  • 5-7年工作經驗，3年管理經驗。
  • 熟悉候選人的評估和選擇方法
  • 透過建立和提供招募檔案以及面試安排，在招募流程的各個階段密切合作。
  • 熟悉績效改進計劃
  • 優秀的書面和口頭溝通以及人際交往能力
  • 熟悉或熟悉勞動法和人力資源最佳實務。
  • 協作和團隊導向的心態。
  • 根據管理層的要求履行任何臨時職責。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 醫療保險
• 有薪培訓和發展

Responsibilities

• Partner with business leaders to understand their strategic goals and translate these into effective HR strategies.
• Provide insights and recommendations on HR initiatives to drive business performance.
• Develop and implement talent acquisition strategies to attract top talent in the skincare industry.
• Involve in recruitment process, ensuring a diverse and high-quality candidate pool.
• Coordinate the performance appraisal process and review appraisal results to identify strengths, and areas for improvement across the organization.
• Advise managers on effective performance management techniques and tools.
• Conduct investigations into employee complaints or misconduct allegations, maintaining confidentiality and impartiality throughout the process.
• Collaborate with relevant stakeholders to determine appropriate disciplinary measures that compliance with local labour laws and regulations.
• Support organizational change initiatives, ensuring smooth transitions and minimal disruption to the business.

Qualification

• Bachelor's degree in Human Resources Management, Industrial Relations, Business Administration, or a related field.
• At least 5-7 years of HR experience in a similar role, with a focus on industrial relations, employee relations, disciplinary actions, and performance management within a diverse workforce.
• In-depth knowledge of Malaysian labor laws, regulations, and industry best practices.
• Strong interpersonal and communication skills, with the ability to influence and build relationships at all levels of the organization.
• Exceptional problem-solving and conflict resolution abilities, with a commitment to fairness and equity.
• Fluency in English and Bahasa Malaysia; proficiency in Mandarin is an advantage.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Medical insurance

職責

• 與企業領導者合作，了解他們的策略目標並將其轉化為有效的人力資源策略。
• 提供有關人力資源計劃的見解和建議，以推動業務績效。
• 制定並實施人才招募策略，以吸引護膚業的頂尖人才。
• 參與招募過程，確保多元化和高品質的候選人庫。
• 協調績效評估流程並審查評估結果，以確定整個組織的優勢和需要改進的領域。
• 就有效的績效管理技術和工具向經理提供建議。
• 對員工投訴或不當行為指控進行調查，並在整個過程中保持保密和公正。
• 與相關利害關係人合作，確定符合當地勞動法律法規的適當紀律措施。
• 支持組織變革計劃，確保平穩過渡並將對業務的干擾降至最低。

資質

• 人力資源管理、勞資關係、工商管理或相關領域的學士學位。
• 至少 5-7 年類似職位的人力資源經驗，重點在於多元化員工隊伍中的勞資關係、員工關係、紀律處分和績效管理。
• 深入了解馬來西亞勞動法律、法規和行業最佳實踐。
• 強大的人際溝通和溝通能力，能夠影響和建立組織各個層面的關係。
• 出色的解決問題和解決衝突的能力，致力於公平和公正。
• 流利的英語和馬來語；精通國語是個優勢。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 醫療保險

Job Description:

1. Payroll

• Handling monthly payroll report to Account Department
• Submit EPF, SOCSO, EIS, LHDN and HRDF

2. Recruitment

• Assist in manpower planning, recruitment and selection process
• Screening, short listing applicants and conduct interview
• Responsible for recruitment activities, internal advertisement and interview arrangement
• Perform regular follow up with managers to determine effectiveness of recruitment
• Conducting new employee orientation, counselling and exit interview
• Oversees welfare, disciplinary issues of all employees

3. HR  Matters

• Handling leaves and claims
• Managing human resource related jobs, eg: memo, evaluation form, employee transfer, promotes, resignations and terminations
• Ensure HR practices are followed and in compliance to all requirements of Government regulations
• Liaise with government authorities and statutory bodies on matters related to Human Resources
• Contributing to the development of HR Department goals, objectives and systems
• Develop and maintain HR System in compliance and aligned with company policies
• Perform any other relevant and related responsibilities that may be assigned from time to time as required by Management

4. Administration

• Planned, scheduled and produced all company meetings
• Meeting minutes taking
• Experiences dealing, registration, applying permit with multiple local government departments
• Office condition upkeep – Pantry, Stationary, Pc, Printer, Electric, A/C
• Coordinate calendars, including catered meetings, travel arrangements and maintenance or service appointments
• Troubleshot and resolved office equipment issues to minimize service visit costs
• Instituted and manage detailed supply inventory spreadsheet, placing orders as needed and budgeting assuring no over spending
• Liaise with Auditors, Lawyers, Agencies and Suppliers
• Data organization and upkeep

Perks & Benefits:

• Employee equity
• Nearby public transport
• Central location
• Medical insurance
• Personal leave

Job Description:

1. Payroll

• Handling monthly payroll report to Account Department
• Submit EPF, SOCSO, EIS, LHDN and HRDF

2. Recruitment

• Assist in manpower planning, recruitment and selection process
• Screening, short listing applicants and conduct interview
• Responsible for recruitment activities, internal advertisement and interview arrangement
• Perform regular follow up with managers to determine effectiveness of recruitment
• Conducting new employee orientation, counselling and exit interview
• Oversees welfare, disciplinary issues of all employees

3. HR  Matters

• Handling leaves and claims
• Managing human resource related jobs, eg: memo, evaluation form, employee transfer, promotes, resignations and terminations
• Ensure HR practices are followed and in compliance to all requirements of Government regulations
• Liaise with government authorities and statutory bodies on matters related to Human Resources
• Contributing to the development of HR Department goals, objectives and systems
• Develop and maintain HR System in compliance and aligned with company policies
• Perform any other relevant and related responsibilities that may be assigned from time to time as required by Management

4. Administration

• Planned, scheduled and produced all company meetings
• Meeting minutes taking
• Experiences dealing, registration, applying permit with multiple local government departments
• Office condition upkeep – Pantry, Stationary, Pc, Printer, Electric, A/C
• Coordinate calendars, including catered meetings, travel arrangements and maintenance or service appointments
• Troubleshot and resolved office equipment issues to minimize service visit costs
• Instituted and manage detailed supply inventory spreadsheet, placing orders as needed and budgeting assuring no over spending
• Liaise with Auditors, Lawyers, Agencies and Suppliers
• Data organization and upkeep

Perks & Benefits:

• Employee equity
• Nearby public transport
• Central location
• Medical insurance
• Personal leave

Job Description:

1. Payroll

• Handling monthly payroll report to Account Department
• Submit EPF, SOCSO, EIS, LHDN and HRDF

2. Recruitment

• Assist in manpower planning, recruitment and selection process
• Screening, short listing applicants and conduct interview
• Responsible for recruitment activities, internal advertisement and interview arrangement
• Perform regular follow up with managers to determine effectiveness of recruitment
• Conducting new employee orientation, counselling and exit interview
• Oversees welfare, disciplinary issues of all employees

3. HR  Matters

• Handling leaves and claims
• Managing human resource related jobs, eg: memo, evaluation form, employee transfer, promotes, resignations and terminations
• Ensure HR practices are followed and in compliance to all requirements of Government regulations
• Liaise with government authorities and statutory bodies on matters related to Human Resources
• Contributing to the development of HR Department goals, objectives and systems
• Develop and maintain HR System in compliance and aligned with company policies
• Perform any other relevant and related responsibilities that may be assigned from time to time as required by Management

4. Administration

• Planned, scheduled and produced all company meetings
• Meeting minutes taking
• Experiences dealing, registration, applying permit with multiple local government departments
• Office condition upkeep – Pantry, Stationary, Pc, Printer, Electric, A/C
• Coordinate calendars, including catered meetings, travel arrangements and maintenance or service appointments
• Troubleshot and resolved office equipment issues to minimize service visit costs
• Instituted and manage detailed supply inventory spreadsheet, placing orders as needed and budgeting assuring no over spending
• Liaise with Auditors, Lawyers, Agencies and Suppliers
• Data organization and upkeep

Perks & Benefits:

• Employee equity
• Nearby public transport
• Central location
• Medical insurance
• Personal leave

Job Description:

1. Payroll

• Handling monthly payroll report to Account Department
• Submit EPF, SOCSO, EIS, LHDN and HRDF

2. Recruitment

• Assist in manpower planning, recruitment and selection process
• Screening, short listing applicants and conduct interview
• Responsible for recruitment activities, internal advertisement and interview arrangement
• Perform regular follow up with managers to determine effectiveness of recruitment
• Conducting new employee orientation, counselling and exit interview
• Oversees welfare, disciplinary issues of all employees

3. HR  Matters

• Handling leaves and claims
• Managing human resource related jobs, eg: memo, evaluation form, employee transfer, promotes, resignations and terminations
• Ensure HR practices are followed and in compliance to all requirements of Government regulations
• Liaise with government authorities and statutory bodies on matters related to Human Resources
• Contributing to the development of HR Department goals, objectives and systems
• Develop and maintain HR System in compliance and aligned with company policies
• Perform any other relevant and related responsibilities that may be assigned from time to time as required by Management

4. Administration

• Planned, scheduled and produced all company meetings
• Meeting minutes taking
• Experiences dealing, registration, applying permit with multiple local government departments
• Office condition upkeep – Pantry, Stationary, Pc, Printer, Electric, A/C
• Coordinate calendars, including catered meetings, travel arrangements and maintenance or service appointments
• Troubleshot and resolved office equipment issues to minimize service visit costs
• Instituted and manage detailed supply inventory spreadsheet, placing orders as needed and budgeting assuring no over spending
• Liaise with Auditors, Lawyers, Agencies and Suppliers
• Data organization and upkeep

Perks & Benefits:

• Employee equity
• Nearby public transport
• Central location
• Medical insurance
• Personal leave

Job Description:

1. Payroll

• Handling monthly payroll report to Account Department
• Submit EPF, SOCSO, EIS, LHDN and HRDF

2. Recruitment

• Assist in manpower planning, recruitment and selection process
• Screening, short listing applicants and conduct interview
• Responsible for recruitment activities, internal advertisement and interview arrangement
• Perform regular follow up with managers to determine effectiveness of recruitment
• Conducting new employee orientation, counselling and exit interview
• Oversees welfare, disciplinary issues of all employees

3. HR  Matters

• Handling leaves and claims
• Managing human resource related jobs, eg: memo, evaluation form, employee transfer, promotes, resignations and terminations
• Ensure HR practices are followed and in compliance to all requirements of Government regulations
• Liaise with government authorities and statutory bodies on matters related to Human Resources
• Contributing to the development of HR Department goals, objectives and systems
• Develop and maintain HR System in compliance and aligned with company policies
• Perform any other relevant and related responsibilities that may be assigned from time to time as required by Management

4. Administration

• Planned, scheduled and produced all company meetings
• Meeting minutes taking
• Experiences dealing, registration, applying permit with multiple local government departments
• Office condition upkeep – Pantry, Stationary, Pc, Printer, Electric, A/C
• Coordinate calendars, including catered meetings, travel arrangements and maintenance or service appointments
• Troubleshot and resolved office equipment issues to minimize service visit costs
• Instituted and manage detailed supply inventory spreadsheet, placing orders as needed and budgeting assuring no over spending
• Liaise with Auditors, Lawyers, Agencies and Suppliers
• Data organization and upkeep

Perks & Benefits:

• Employee equity
• Nearby public transport
• Central location
• Medical insurance
• Personal leave

職位描述：

1. 薪資

• 向會計部處理每月薪資報告
• 提交 EPF、SOCSO、EIS、LHDN 和 HRDF

2. 招聘

• 協助人力規劃、招募和選拔過程
• 篩選、篩選申請人並進行面試
• 負責招募活動、內部廣告及面試安排
• 與經理進行定期跟進以確定招聘的有效性
• 進行新進員工入職培訓、諮詢和離職面談
• 監督所有員工的福利和紀律問題

3. 人力資源事宜

• 處理休假和索賠
• 管理人力資源相關工作，例如：備忘錄、評估表、員工調動、升遷、離職和終止
• 確保人力資源實務得到遵循並符合政府法規的所有要求
• 就人力資源相關事宜與政府當局和法定機構聯絡
• 促進人力資源部門目標、目標和系統的發展
• 開發和維護符合公司政策的人力資源系統
• 履行管理層可能不時指派的任何其他相關職責

4. 行政管理

• 規劃、安排和製作所有公司會議
• 會議紀要
• 擁有與多個地方政府部門打交道、註冊、申請許可證的經驗
• 辦公室條件維護 – 食品儲藏室、文具、電腦、印表機、電氣、空調
• 協調日曆，包括餐飲會議、旅行安排以及維護或服務預約
• 排除並解決辦公設備問題，以最大限度地降低服務存取成本
• 制定和管理詳細的供應庫存電子表格，根據需要下訂單並制定預算，確保不會過度支出
• 與審計師、律師、機構和供應商聯絡
• 數據組織和維護

津貼和福利：

• 員工股權
• 附近的公共交通
• 中心位置
• 醫療保險
• 事假

Job Summary:

Updating client employee databases by prepare import template for employee information and employment details.

Assist to prepare Payroll, Leave and Claim transaction import data for HRMS System

Review and check data or transaction reconciliation for HRMS

Update salary and statutory information of employee for APAC country

Study and understand HR Management software specification with seniors' guidance.

Prepare HR management system step guides presentation according to client policies setting

Prepare HR project documents and follow instructions of senior’s

Learning Human Resources Management System set up and client’s HR policies, employee benefits, and other HR-related matters.

Why join us?

4-6 months internship period of exciting hands-on learning and development opportunities awaits you.

You will have the chance to demonstrate your ability and capability in a real-world working place, where you can develop and build upon skills that can help you in future employment opportunities.

This role is the right fit for you, if you are/have:

Currently pursuing a bachelor’s degree in human resources / administration / management, or equivalent.

Excellent command of written and spoken English, Chinese and BM.

Able to always maintain private and confidential matters.

Self-driven and motivated individual, who is always eager to learn and grow.

Meticulous with keen attention to details and likes to work with data.

Able to work independently and is a good team player.

Have own transport and willing to be based in Kepong.

How will you benefit?

Gain a holistic understanding of the operations of human resources function by supporting in day-to-day HR operations, including:

Assist in handling day-today HR operations, payroll process, HRIS employee data and other related tasks in the department.

Learn about the world of work and experience first-hand what it’s like to work in an office, interact with supervisors and colleagues, and handle internal customers.

Job Types: Full-time, Internship

Contract length: 6 months

Pay: RM600.00 per month

Benefits:

Free parking

Schedule:

Monday to Friday

Expected Start Date: 10/01/2024

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

About Us:

Sunline Technology is a leading banking solutions provider, committed to innovation and excellence in the Banking Technology industry. We are seeking a motivated and enthusiastic HR Intern to join our team. This is a fantastic opportunity to gain hands-on experience in various HR functions within a dynamic environment.

Responsibilities:

• Assist with day-to-day HR operations, including employee onboarding and offboarding processes.
• Support recruitment activities by sourcing candidates, screening resumes, and scheduling interviews.
• Maintain and update employee records and HR databases.
• Help coordinate training and development programs.
• Assist in organizing company events and employee engagement initiatives.
• Support in the preparation of HR reports and documents.
• Provide administrative support to the HR team as needed.
• Handle any other ad-hoc tasks assigned by the HR team.

Requirements:

• Currently pursuing or recently completed a degree/diploma in Human Resources, Business Administration, or a related field.
• Strong interest in HR and a desire to learn about various HR functions.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational skills.
• Ability to handle sensitive information with confidentiality.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.

What We Offer:

• Hands-on experience in various HR functions.
• Mentorship and guidance from experienced HR professionals.
• Opportunity to work in a fast-paced and growing company.
• A friendly and supportive working environment.

Interested Applicant:

You may send the application via Jobstore or directly to sukpei.lee@sunline-i.com. You may also send in inquiries to sukpei.lee@sunline-i.com or call +60128389238 should you need to know more about the role.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities

關於我們：

長亮科技是領先的銀行解決方案供應商，致力於銀行科技產業的創新和卓越。我們正在尋找一位積極主動、熱情的人力資源實習生加入我們的團隊。這是在動態環境中獲得各種人力資源職能實務經驗的絕佳機會。

職責：

• 協助日常人力資源運營，包括員工入職和離職流程。
• 透過尋找候選人、篩選履歷和安排面試來支持招募活動。
• 維護和更新員工記錄和人力資源資料庫。
• 幫助協調培訓和發展計劃。
• 協助組織公司活動和員工參與計畫。
• 支援人力資源報告和文件的準備。
• 根據需要向人力資源團隊提供行政支援。
• 處理人力資源團隊分配的任何其他臨時任務。

要求：

• 目前正在攻讀或最近完成人力資源、工商管理或相關領域的學位/文憑。
• 對人力資源有濃厚的興趣，並渴望了解各種人力資源職能。
• 優秀的溝通和人際交往能力。
• 注重細節，具有較強的組織能力。
• 能夠保密地處理敏感資訊。
• 熟練使用 Microsoft Office（Word、Excel、PowerPoint）。
• 能夠獨立工作並作為團隊的一部分。

我們提供什麼：

• 擁有各種人力資源職能的實務經驗。
• 來自經驗豐富的人力資源專業人員的指導和指導。
• 有機會在快節奏且不斷發展的公司工作。
• 友善和支持性的工作環境。

有興趣的申請人：

您可以透過 Jobstore 發送申請或直接發送至 sukpei.lee@sunline-i.com。如果您需要了解有關該職位的更多信息，也可以發送詢問至 sukpei.lee@sunline-i.com 或致電 +60128389238。

津貼和福利

• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動

工作總結：

透過準備員工資訊和就業詳細資訊的匯入範本來更新客戶員工資料庫。

協助為 HRMS 系統準備薪資、休假和索賠交易匯入數據

審查和檢查 HRMS 的資料或交易對賬

更新亞太國家/地區員工的工資和法定信息

在前輩的指導下學習並理解人力資源管理軟體規格。

根據客戶政策設定準備人力資源管理系統步驟指南演示

準備人力資源專案文件並遵循上級的指示

學習人力資源管理系統的建立及顧客的人力資源政策、員工福利及其他人力資源相關事宜。

為什麼加入我們？

4-6 個月的實習期將為您提供令人興奮的實踐學習和發展機會。

您將有機會在現實世界的工作場所展示您的能力和能力，在那裡您可以發展和增強技能，以幫助您獲得未來的就業機會。

如果您是/有以下情況，那麼這個職位非常適合您：

目前正在攻讀人力資源/行政/管理學士學位或同等學歷。

優秀的英語、漢語和國語的書面和口語能力。

能夠始終保守私人和機密事務。

自我驅動和積極進取的人，總是渴望學習和成長。

一絲不苟，注重細節，喜歡處理數據。

能夠獨立工作並具有良好的團隊合作精神。

有自己的交通工具並願意駐紮在甲洞。

您將如何受益？

透過支援日常人力資源運營，全面了解人力資源職能的運營，包括：

協助處理部門內的日常人力資源營運、薪資流程、HRIS 員工資料和其他相關任務。

了解工作世界，親身體驗在辦公室工作的感覺，與主管和同事互動，以及處理內部客戶。

工作類型：全職、實習

合約期限：6個月

薪資：每月 RM600.00

好處：

免費停車

日程：

週一至週五

預計開始日期：2024 年 10 月 1 日

津貼和福利

• 事假
• 開放文化
• 個人發展機會

WHAT YOU WILL OWN:

● To provide resolution to foodpanda’s partners in regards to finance (payment & billing), account management (contractual) and
transmission (device / apps) related topics based on the operational perspective
● To maintain business relationship between partners by providing resolution in a timely manner as per agreed SLA
● To gather feedback to better understand partner's pain point and providing quality resolution to maximise partner’s experience
● To share knowledge or best practices to partners based on guidelines from the SOP to ensure smooth operational
● To share insights or informations received in regards to partner’s concern to the relevant department(s) when deemed necessary
● To achieve individual monthly target set by the company as per the bonus scheme

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.

● Candidates must possess at least a Diploma qualification in any field
● A minimum of 1-year prior experience in a contact centre, preferably performing outbound calls
● Required language(s): English (compulsory) and Malay/ Cantonese/ Mandarin/ Tagalog (based on market covered)
● Good interpersonal skills and able to work in a fast paced, high-intensity work environment
● Good analytical skills with a “think outside of the box” attitude
● Flexible and the ability to quickly and successfully embrace change and adapt effectively in response
● Must be able to work on Weekends & Public Holiday
● Preferably with strong computer navigation skills, intermediate in Microsoft Office tools is an added advantage
● Able to join 4 weeks training

WHAT YOU WILL OWN:

● To provide resolution to foodpanda’s partners in regards to finance (payment & billing), account management (contractual) and
transmission (device / apps) related topics based on the operational perspective
● To maintain business relationship between partners by providing resolution in a timely manner as per agreed SLA
● To gather feedback to better understand partner's pain point and providing quality resolution to maximise partner’s experience
● To share knowledge or best practices to partners based on guidelines from the SOP to ensure smooth operational
● To share insights or informations received in regards to partner’s concern to the relevant department(s) when deemed necessary
● To achieve individual monthly target set by the company as per the bonus scheme

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.

● Candidates must possess at least a Diploma qualification in any field
● A minimum of 1-year prior experience in a contact centre, preferably performing outbound calls
● Required language(s): English (compulsory) and Malay/ Cantonese/ Mandarin/ Tagalog (based on market covered)
● Good interpersonal skills and able to work in a fast paced, high-intensity work environment
● Good analytical skills with a “think outside of the box” attitude
● Flexible and the ability to quickly and successfully embrace change and adapt effectively in response
● Must be able to work on Weekends & Public Holiday
● Preferably with strong computer navigation skills, intermediate in Microsoft Office tools is an added advantage
● Able to join 4 weeks training

ABOUT US:

PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 providers, we offer a comprehensive range of products, including embedded insurance, customised employee benefits, financial advisory, and digital solutions – making insurance straightforward, for everyone. Through our regional group of companies, we serve more than 5 million customers with over US$ 10 billion in sum insured.

WHAT YOU’LL DO:

• Lead a team of Partnership Managers  to hunt for and capture new opportunities, driving relentless sales growth
• Execute sales strategies to secure high-value partnerships and achieve rapid expansion in the market while leveraging insurance technology across the region
• Carry out negotiations with partners in introducing our platform solutions and suggest best tailored solutions to further benefit both parties. 
• Monitor and provide training to team members as per need to excel and achieve business goals. 
• Analyze partnership performance, derive insights, and recommend actions to improve partners performance and effectiveness and drive growth
• Partner with cross-functional teams consisting of marketing, operations, and tech to drive integration and grow partners towards a fruitful partnership. 
• Influence and educate partners to increase product and feature usage. Identify ways to optimize and build partner’s business sales on their integrated platform driving engagement and sales.

WHAT WE EXPECT OF YOU:

• More than 5 years experience in Partnership, Merchant Acquisition, and BD in insurance and financial services industries
• Strong writing and verbal negotiation communication skills
• Results driven with a keen analytical ability to turn insights into action
• Highly motivated with a sense of urgency and willingness to adjust in a fast-paced, team environment
• Ability to multitask, prioritize and problem solve with excellent time management skills
• Creative self-starter and quick learner with a can-do attitude
• Can work independently, self-reliant, and self-motivated
• A track record of driving scalable and impactful programs to increase adoption and utilization
• Experience in People Management and coaching.

PERKS YOU’LL GET TO ENJOY WHILE WORKING HERE!

• Medical and Life insurance.
• A wide range of health benefits - including optical, dental, and physiotherapy.
• Opportunities for continuous and rapid growth as well as skills enhancement.
• Collaboration with a talented and youthful team that makes the work and learning a lot more fulfilling and fun.
• And a well stocked pantry!

Join Our Team in Shaping the Future of Insurance

As a homegrown startup that seeks to innovate how we use and think of insurance, we value teammates who think big, challenge the old ways, and take extreme ownership.

In PolicyStreet, we aim to do better, to serve people better. We are committed to pushing boundaries of innovation and to develop Purposeful and Simple insurance solutions for businesses and consumers, narrowing the protection gap and improving financial inclusivity in the region.

If you are driven to make change, keen to be at the forefront of insurance innovation, and grow with a team of talented and motivated people, we’d be just as excited to get to know you too!

Find out more about us via our website at www.policystreet.com.

At PolicyStreet, we uphold the principles of equal opportunity and embrace diversity. We are committed to a workplace free from discrimination based on race, religion, colour, gender, sexual orientation, age, marital status, veteran status, or disability status.

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe

RESPONSIBILITIES OF THE JOB

• Recruitment
• Advertising, sourcing, screening according to the business requirements and candidates’ suitability. Primarily first interview for Assistant Managers and Managers. Other positions only in the absence of Sen. Executive HR.
• PI Test and placement of potential candidates Primary for first interview for Assistant Managers and Managers.
• Reference check – 2 per selected candidates.
• Ensure proper HR documentation for new recruits, Offer Letters, confirmations acknowledgement and employment bond are completed in a timely manner.
• Preparing pre-employment medical check-up letter.
• Preparing salary structure for approval, information on new joiner respective department for email address, laptop, access card and parking card.
• Closing SLA within 60 days from recruitment process commencement.
• Ensure all HR correspondence are completed timely ie. Confirmation, Probation Extension, etc. (Assistant Managers and Managers).
• Ensure personal files (Assistant Managers and Managers) are accurately maintained and updated on a regular basis.
• Onboarding 1 (AM, M, SM).
• Analyze all received Training Requests before processing.  Follow through all L&D activities as previously planned in accordance to approved budget.
• Complete all Employee Engagement activities as planned for each calendar year in accordance to the approved budget. Advisory role for committees organizing events under Staff Welfare budget.
• Ensure that IR related matters i.e. disciplinary, counselling, misconduct investigation and grievances handling as per the guidelines and policies and are completed within 72 hours. Prepare a chronological report when necessary.
• Insurance claims processing and yearly renewal – monitor that this is done in a timely matter. 
• Ensure proper HR documentation for new recruits, confirmations acknowledgement, training and employment bond are completed in a timely manner.
• Oversee Staff Welfare i.e. Uniforms, Health Metrics, EE etc are executed by your respective downlines in accordance to schedule and plan.
• Oversee vendor sourcing and negotiations – Liaise with Procurement Executive as and when a system tool, EE, Appliance or activity requires to be ordered.
• Ensure all HR & Admin team members file documents weekly.
• Organize and conduct briefing for PEDP.
• Organize and conduct briefing yearly CoC Briefing to all co-workers.
• Schedule Duty Manager every 4 months cycle.
• Yearly review of all HR & Admin SOPs.
• Ensure Team always keeps their Workstation and department tidy.
• Daily-HR related administration works and as and when tasked.

WHAT YOU WILL OWN:

● Ensure the highest quality of customer service to vendors

● Process orders and manage relationships with hundreds of restaurants

● Deliberate with customers or supervising personnel in order to address questions, problems, and special requests for orders and actual delivery statuses

● Ensure that processes are followed and bring in new ideas for improvements

● Constantly work towards improving customer experience

● Handle customers’ and vendors’ requests, as well as external communication with them

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.

1. Candidates have at least an SPM or Diploma certificate

2. At least 1 - 2 years of working experience in the customer service field are preferable

3. Fresh graduates are welcome to apply

4. Required language (s): English & Malay, Mandarin OR Cantonese

5. Able to work in a fast-paced, high-intensity work environment

6. Flexible and able to adapt to fast changes

7. Must be able to work on rotating shifts as needed (weekdays, weekends & public holidays)

8. Preferably with strong computer navigation skills and PC knowledge with typing speed of 25 WPM

9. Able to join 20 days of training

• Maintain accurate, up-to-date records in employee database and electronic employee files and ensure all employment requirements are met
• Creation of employment contracts and responsible for contract issuance and update internal databases with new hire information.
• Creation of staff letters and contract variations.
• Coordinate meetings logistics for domestic and international participants
• Updating and maintaining HR databases and systems.
• General administration support to the HR function as required.