We are looking for an Associate, Rider Recruitment (Sales Focus) to be based in our Rider Hub located in Johor Bahru, Malaysia to assist us in expanding our current fleet of riders across Malaysia. This role will be reporting to the Senior Manager, Rider Recruitment. 

Responsibilities include, but are not limited to:

• Work with the Rider Management team to develop recruiting strategies and create innovative ways to source candidates. This includes working with local universities/colleges and community job boards to post the roles.
• Use the existing Applicant Tracking System to manage the full cycle rider recruitment, including but not limited to:

1. Validating applicants’ documents
2. Contacting and managing prospective candidates.
3. Scheduling test rides for riders.
4. Screening drivers for capability and experience.

• Scheduling onboarding sessions and ensuring sessions are all filled. You will need to follow up and re-book candidates as needed.
• Assisting with administrative functions for local leads, such as ensuring that new hire processes and documentations are completed.
• Supporting the new hires with their questions during the first few weeks (eg. first week questions regarding payroll, etc...)
   

In this role, you will be overseeing and executing various functions related to investors, to ensure seamless fund operations.

• Key responsibilities include processing investor transactions, maintaining accurate records, and collaborating with internal teams to enhance service delivery.
• Process investor subscriptions, redemptions, and transfers accurately and efficiently. Support the quality control review process of daily deliverables following company and department policies and procedures relating to investor registration, dealing, reporting and cash.
• Maintain up-to-date investor records, ensuring data integrity and compliance with regulatory requirements. Be a main contact for daily client inquiries and deliverables within your team, striving to complete deliverables within Service level agreements, escalate any client or deliverable issues where required and appropriate.
• Collaborate with internal teams, including client services and fund accounting, to address investor inquiries and resolve issues promptly. Respond to queries from Clients, Investors, Fund Managers or internal MUFG Departments following a high-quality standard and provide assistance and guidance to the team members in query responses.
• Work with immediate Line Manager on testing, change requests and adoption of new technologies to enhance service offering.
• Support and Promote MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty

Reporting to the Associate Director of Client Operations, you will:

• Provide a full range of fund accounting services to hedge fund clients, including NAV preparation, reviewing corporate actions, verifying security pricing, performing cash and security position reconciliations.
• Provide a complete range of fund administration services to hedge fund clients and investors, including compliance procedures, working with investment managers, brokers, custodians and auditors.
• Provide customer service to hedge fund managers and investors.
• Participate in multiple system improvement projects and automation projects
• This role requires to perform late work pattern. Working hours from 2pm to 11pm
• Contract (18 months) and Permanent role available.

Western Digital is seeking an experienced and dynamic lawyer with with a broad range of legal expertise to support its hard disk drive operations in the SEA region. This position will cover business operations in Malaysia, Philippines, Thailand, Indonesia and Singapore.  This role will support Sales, Procurement, Engineering, HR, Site Management, Finance and Logistics & Facilities. This individual will provide high-quality legal counsel and support on a variety of regional legal matters, including negotiation of commercial agreements, employment matters, regulatory compliance, corporate secretarial matters, etc. The ideal candidate has post-qualification experience as a commercial attorney with a top tier law firm and in-house experience with a global company. The candidate will demonstrate the ability to partner with the business and effectively respond to legal issues and establish strategic priorities. The candidate will also need to have experience communicating efficiently and seamlessly with subject matter experts within the legal department located in other countries, including the U.S. Experience working with sales/engineering/technology/human resources/manufacturing operations will be an advantage.

This role requires a presence onsite at Western Digital’s Penang site.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serve as initial point of contact and manager for a variety of legal matters in SEA region, including sales and marketing, employment, compliance, litigation, corporate governance and government relations.
• Integrate into the business as a strategic business partner and provide legal guidance in the context of the business to achieve the Company’s goals.
• Work closely with senior management in SEA region as a trusted advisor and partner.
• Provide advice and counsel on a variety of legal issues, including commercial transactions, sales and marketing support, corporate matters, employment related issues, regulatory and litigation.
• Contribute to the development and implementation of risk management strategies that align with the company’s business objectives and legal obligations.
• Draft, review, negotiate, and finalize a variety of commercial contracts.
• Identify potential legal issues and risks related to business practices and policies.
• Partner with internal client groups to respond to legal and compliance issues and find practical solutions that balance risk and business opportunities.
• Coordinate and collaborate with appropriate legal department members globally to assess and manage legal matters in a consistent manner.
• Work with supervisor to develop and review internal policies and compliance procedures and provide training on those policies/procedures.
• Ensure adherence to corporate governance best practices, supporting the Board and executive management in maintaining compliance with statutory and regulatory requirements.
• Oversee local litigation in coordination with the U.S. litigation team.
• Represent the company before any authorities, tribunals or courts as may be necessary
• Support local investigations, in coordination with HR and the Ethics and Compliance team.
• Work professionally and productively with outside counsel to maximize the value of counsel’s input and minimize outside counsel fees.

• Maximizing sales and profitability by ensuring your area of responsibility is clean, tidy, fully stocked and correctly priced. You also ensure your products are in perfect condition at all times.
• Being passionate about the products you sell and actively learning about their features and benefits. You then want to share this knowledge with customers and colleagues.
• Actively approaching customers who you see need additional help, and advising them on the best solutions
• for their homes in order to sell more. 
• Preparing your area of responsibility for stock replenishment and next day’s business.
• Understanding your department’s action plans, and supporting the goals and targets set by your manager.

• Overseeing and executing various functions related to investors, to ensure seamless fund operations. Key responsibilities include processing investor transactions, maintaining accurate records, and collaborating with internal teams to enhance service delivery.
• Process investor subscriptions, redemptions, and transfers accurately and efficiently. Support the quality control review process of daily deliverables following company and department policies and procedures relating to investor registration, dealing, reporting and cash.
• Maintain up-to-date investor records, ensuring data integrity and compliance with regulatory requirements. Be a main contact for daily client inquiries and deliverables within your team, striving to complete deliverables within Service level agreements, escalate any client or deliverable issues where required and appropriate.
• Collaborate with internal teams, including client services and fund accounting, to address investor inquiries and resolve issues promptly. Respond to queries from Clients, Investors, Fund Managers or internal MUFG Departments following a high-quality standard and provide assistance and guidance to the team members in query responses.
• Work with immediate Line Manager on testing, change requests and adoption of new technologies to enhance service offering.
• Support and Promote MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty.

About Enterprise Capabilities

Enterprise Capabilities is a service-led organization within AECOM enabling access to a global talent pool. With offices in China, India, Philippines, Poland, Romania, South Africa and Spain, our teams of technical professionals provide around the clock project support helping AECOM teams around the world to deliver faster, smarter, and better. Enterprise Capabilities supports AECOM’s ability to work as one global team by standardizing design processes, deploying collaboration technologies, and utilizing a connected network of technical expertise. By joining Enterprise Capabilities, you have the unique opportunity to work on AECOM’s monumental projects located around the world, contributing to our purpose of delivering a better world.

Here, you will have the freedom to grow in a world of opportunity

We are seeking a talented and experienced Associate / Associate Director, Structural to join our team in Bukit Damansara, Malaysia. In this key role, you will lead and oversee structural engineering projects, ensuring technical excellence and client satisfaction.

• Manage and direct complex structural engineering projects from conception to completion
• Develop and review structural designs, calculations, and drawings
• Collaborate with cross-functional teams, including architects, contractors, and clients
• Mentor and guide junior engineers, fostering their professional development
• Contribute to business development efforts and client relationship management
• Implement and maintain quality control processes for all structural deliverables
• Stay current with emerging technologies and sustainable design practices in structural engineering
• Serves as lead engineer on mid- to large size projects.
• Provides specialized technical input to studies and design for staff's specific area of expertise.
• Approves and signs off on work.
• Provides technical expertise for studies and design efforts.
• Presents complex technical solutions to clients.
• Performs quality control reviews of work developed by others.
• Participates in development of technical proposals.
• Provides estimates for the engineering budget and schedule to meet requirements on large projects.

About Enterprise Capabilities

Enterprise Capabilities is a service-led organization within AECOM enabling access to a global talent pool. With offices in India, China, Spain, Poland, Romania and the Philippines, our teams of technical professionals provide around the clock project support helping AECOM teams around the world to deliver faster, smarter and better. EC supports AECOM’s ability to work as one global team by standardizing design processes, deploying collaboration technologies, and utilizing a connected network of technical expertise. By joining EC, you have the unique opportunity to work on AECOM’s monumental projects located around the world, contributing to our mission of delivering a better world.

Here, you will have freedom to grow in a world of opportunity.

We are seeking a detail-oriented and innovative Associate, Electrical to join our dynamic team in Bukit Damansara, Malaysia. In this role, you will contribute to various mechanical engineering projects, collaborating with cross-functional teams to deliver high-quality, cost-effective solutions.

• Serves as lead engineer on mid- to large size projects.
• Provides specialized technical input to studies and design for staff's specific area of expertise.
• Approves and signs off on work.
• Provides technical expertise for studies and design efforts.
• Presents complex technical solutions to clients.
• Performs quality control reviews of work developed by others.
• Participates in development of technical proposals.
• Provides estimates for the engineering budget and schedule to meet requirements on large projects.
• Provide specialized technical input for electrical studies and designs
• Develop and implement efficient study and design procedures to facilitate high-quality work
• Participate in interdisciplinary reviews of project deliverables, ensuring alignment with project goals
• Utilize expertise in all stages of completing discipline-specific components of assigned work
• Perform thorough quality control reviews of design calculations and drawings
• Contribute to the development of engineering budgets and schedules to meet project requirements
• Collaborate with team members to optimize electrical designs and improve overall project efficiency
• Stay updated on industry trends and innovative electrical engineering practices

At AECOM, we’re delivering a better world.

Whether it’s improving the commute, keeping the lights on, providing access to clean water or transforming skylines, we believe infrastructure has the power to uplift communities and improve people’s lives. Bringing together the best people, ideas, technical expertise and digital solutions, we partner with our clients to turn their ambitions into action, changing the world for the better. We’re proud to be recognized for our leadership, including our No. 1 ranking by Fortune as the World’s Most Admired Company in our industry for two years in a row.

About Enterprise Capabilities

Enterprise Capabilities is a service-led organization within AECOM enabling access to a global talent pool. With offices in India, China, Spain, Poland, Romania and the Philippines, our teams of technical professionals provide around the clock project support helping AECOM teams around the world to deliver faster, smarter and better. EC supports AECOM’s ability to work as one global team by standardizing design processes, deploying collaboration technologies, and utilizing a connected network of technical expertise. By joining EC, you have the unique opportunity to work on AECOM’s monumental projects located around the world, contributing to our mission of delivering a better world.

Here, you will have freedom to grow in a world of opportunity.

We are seeking a detail-oriented and innovative Associate, Mechanical to join our dynamic team in Bukit Damansara, Malaysia. In this role, you will contribute to various mechanical engineering projects, collaborating with cross-functional teams to deliver high-quality, cost-effective solutions.

• Provide specialized technical input for mechanical studies and designs
• Develop and implement efficient study and design procedures to facilitate high-quality work
• Participate in interdisciplinary reviews of project deliverables, ensuring alignment with project goals
• Utilize expertise in all stages of completing discipline-specific components of assigned work
• Perform thorough quality control reviews of design calculations and drawings
• Prepare detailed technical specification sections for mechanical systems and components
• Contribute to the development of engineering budgets and schedules to meet project requirements
• Collaborate with team members to optimize mechanical designs and improve overall project efficiency
• Stay updated on industry trends and innovative mechanical engineering practices

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here:

https://www.home.teleport.asia/ 

SALARY RANGE: RM8,000 - RM10,000

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Work closely with stakeholders in AirAsia to conceptualize, define, design, develop and deliver the product backlog to provide a device, channel and medium independent experience to customers in the areas of booking, check-in, chatbot, payments, ancillaries, communications, payments etc
• Bring ease of use and simplicity to AirAsia digital platforms enhancing the overall customer experience
• Work with the software engineering team to work on new ideas from conceptualization to prototyping to engineering to production
• Providing vision and direction to the Agile development teams and stakeholders throughout the project and create requirements and stories
• Ensure that the team always has an adequate amount of groomed backlogs to work on.
• Plan and prioritize product feature backlog and development for the product
• Define product vision, road-map and growth opportunities
• Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with the maximum value that is aligned with product strategy
• Lead the planning of product release plans and set the expectation for delivery of new functionalities
• Play an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals Research and analyze market, the users, and the roadmap for the product
• Follow our competitors and the industry
• Keep abreast with Agile/Scrum best practices and new trends

SKILLS & REQUIREMENTS

These are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)

• Degree in Computer Science, Engineering or relevant field Overall 5+ years of experience with minimum 2 years in a Product Management role, preferably in E-Commerce (Prior experience in Software Engineering is a must)
• Familiarity with A/B testing and conversion rate optimization (CRO)
• Previously managed high traffic E-Commerce sites (500k+ visitors per day)
• Good understanding of APIs and Microservices, Data Science, UI/UX, Javascript and/or python
• Good understanding of cloud (preferably Google cloud) and associated areas like app engine, pub/sub, cloud storage, monitoring, big query etc In-depth knowledge of Agile processes and principles
• Outstanding communication, presentation and leadership skills
• Prior experience working in the Travel domain is a big plus
• Excellent organisational and time management skills
• Sharp analytical and problem-solving skills Creative thinker with a vision

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

About Enterprise Capabilities

Enterprise Capabilities is a service-led organization within AECOM enabling access to a global talent pool. With offices in China, India, Philippines, Poland, Romania, South Africa and Spain, our teams of technical professionals provide around the clock project support helping AECOM teams around the world to deliver faster, smarter, and better. Enterprise Capabilities supports AECOM’s ability to work as one global team by standardizing design processes, deploying collaboration technologies, and utilizing a connected network of technical expertise. By joining Enterprise Capabilities, you have the unique opportunity to work on AECOM’s monumental projects located around the world, contributing to our purpose of delivering a better world.

Here, you will have the freedom to grow in a world of opportunity

We are seeking a talented and experienced Associate / Associate Director, Electrical to join our team in Bukit Damansara, Malaysia. In this key role, you will lead and oversee structural engineering projects, ensuring technical excellence and client satisfaction. The right fit for this role will possess multi-disciplinary knowledge of engineering.

• Performs various management, leadership, and people accountability responsibilities for a specific technical group or department.
• Has full responsibility for interpreting, organizing, executing, and coordinating technical assignments.
• Plans and develops engineering tasks concerned with unique or controversial problems. This involves exploration of subject area, definition of scope and selection of problems for investigation and development of novel concepts and approaches.
• Maintains liaison with units within the organization and individuals inside and outside of the organization.
• Responsible for acting independently on technical matters pertaining to the field. Work at this level usually requires extensive progressive experience.
• Works under minimal supervision. Supervision received is essentially administrative with assignments given in terms of broad general objectives and limits.
• Manages group of engineers and/or technicians, coordinating activities of the unit.
• Manage and direct complex electrical engineering projects from conception to completion
• Collaborate with cross-functional teams, including architects, contractors, and clients
• Mentor and guide junior engineers, fostering their professional development
• Contribute to business development efforts and client relationship management
• Stay current with emerging technologies and sustainable design practices in electrical engineering
• Serves as lead engineer on mid- to large size projects.
• Provides specialized technical input to studies and design for staff's specific area of expertise.
• Approves and signs off on work.
• Provides technical expertise for studies and design efforts.
• Presents complex technical solutions to clients.
• Performs quality control reviews of work developed by others.
• Participates in development of technical proposals.
• Provides estimates for the engineering budget and schedule to meet requirements on large projects.

We’re searching for a knowledgeable, team-oriented Senior CRA to manage the clinical aspects of full-service global projects in Malaysia. As a Senior CRA at PSI, you will work on the frontline of communication with project stakeholders, ensuring the successful conduct of clinical trials in a variety of therapeutic indications. You will maintain the highest quality standards in the industry, while performing and supervising study start-up, clinical monitoring and site management activities on the country/regional level. 

You will become one of our first team members in Malaysia and contribute to the development of PSI Operations.

You will:

• Supervise study activities, timelines, milestones, and schedules on the country level.
• Conduct and report all types of onsite monitoring visits.
• Be involved in study set-up, including site contract and budget negotiations.
• Be responsible for site communication and management.
• Ensure consistency of all study processes and identify country differences.
• Oversee maintenance of study-specific and corporate tracking systems.
• Contribute to the development and update of project planning documents, essential documents, and project instructions.
• Be a point of contact for in-house support services, contractors, global cross-functional teams, and vendors.
• Responsible for execution and oversight of clinical trial country submissions and approvals for assigned protocols.  
• Development of local language materials including local language Informed Consents and translations.
• Works in partnership with IRB/IEC and Regulatory Authority in submission and approval-related interactions for assigned protocols.

To achieve an enjoyable, convenient and successful shopping and buying experience that leads to increased sales and sustained long-term profitability.

Your assignment

• To actively approach, customers who you see require additional help.
• To identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
• To understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
• To keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.
• To convey passion about IKEA products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues.
• To understand the store and department action plans. You take responsibility for your department goals and know how you contribute.
• You ensure you maximise sales whilst maintaining profitability by knowing and actively steering towards the top selling and prioritised products (e.g. overstock/over tag).

We are looking for a highly motivated Associate, Travel and Expense to perform accounting and clerical tasks related to the efficient maintenance and processing of employee travel and expense transactions in order to ensure effective and accurate financial and administrative operations.This role reports to the Manager,T&E Service Delivery.

Responsibilities:

• Perform day to day processing of employee travel and expense reports in a timely manner
• Audit employee expense reports to ensure compliance with regulatory and internal policy requirements
• Assist employees with questions regarding the Travel and Expense Policy, SAP Concur, and general inquiries regarding business travel and expenses
• Deliver excellent technical and non-technical support for T&E related processes and system solutions
• Develop and maintain documentation regarding expense reimbursements, including training materials, standard operating procedures, correspondence, and website documentation
• Order, apply, assign, and coordinate cancellations for corporate credit cards (including virtual credit card)
• Record and pull data from SAP Concur and the corporate/virtual credit card vendor system
• Process daily accounting and attendee extracts and upload into partnering systems
• Month end reconciliation (Concur claims); Statement of Account/Invoice Reconciliation
• Process travel requests, advance payment requests and expense reports
• Helpdesk/Inquiry Handling
• Provide support in compliance relevant aspects: reporting, investigation of specific cases, analysis of expense reports
• Work with Travel Management Company (TMC) and function as second level escalation point for offline support
• Assist in the implementation of any functional changes to the expense reimbursement systems or procedures, ensuring related assignments are carried out in an efficient, effective and timely manner, and communicated effectively
• Liaise with internal and/or external auditors to provide documentation as required
• Undertake other duties as assigned by the APAC Travel Management and AP teams

Jr. Customer Service Associate (Mandarin Speaking) Greater China Market

About Zeal Group

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a tam of 700+ employees across the globe

• Medical Benefit
• Optical Benefit
• Life Insurance
• Meal Allowance
• Travel Allowance
• Health & Fitness Subsidy
• Staff Referral Bonus Program
• Long Service Rewards
• Employment Pass and Visa Sponsorship *for Non-Malaysian
• Relocation Benefits *for Non-Malaysian

Interview process :

• Virtual Session with TA team – 30-minutes
• First interview with Hiring Manager – 1-hour
• Final interview with Head of Dept – 45-mins

Your contribution to something big!

• Oversee master data changes or new data entry requirements of employee data into HR Core.
• Drive the update and execution of mass HR administration processes, ensuring accuracy and efficiency.
• Administer HR-related documentation, including (but not limited to) contracts of employment, medical certificates, letters, etc.
• Manage all administrative activities within the employee life cycle, including onboarding, leaver movements, salary adjustments, promotions, personal data changes, etc.
• Consistently review and update the Standard Operating Procedure (SOP) to ensure completeness and accuracy, and implement improvements where necessary.
• Identify opportunities to enhance services and processes, focusing on efficiency, accuracy, and automation.
• Lead the input of all data related to finalizing leaver cases and new hires after payroll cutoff.
• Develop and implement process automation initiatives to streamline HR processes, reduce manual tasks, and increase operational efficiency.
• Utilize advanced Excel skills to analyze data, generate reports, and provide actionable insights to support HR decision-making.

• Maintain accurate, up-to-date records in employee database and electronic employee files and ensure all employment requirements are met
• Creation of employment contracts and responsible for contract issuance and update internal databases with new hire information.
• Creation of staff letters and contract variations.
• Coordinate meetings logistics for domestic and international participants
• Updating and maintaining HR databases and systems.
• General administration support to the HR function as required.

This position will have the primary responsibility of managing fund accounting team(s) providing the full range of fund administration services to private equity and hybrid funds. This individual will be reporting directly to Regional Head of Private Equity and Real Estate.  A partial list of responsibilities and skills includes:

• Manage client relationships and act as escalation point for all client queries and resolve issues/queries raised by our clients. Maintain a high level of client satisfaction and retention
• Manage a team of accountants responsible for client deliverables such as NAV production, financial statements and associated reports and assist with the review process
• Ensure the service level agreement and accuracy of client deliverables prepared by their team
• Ensure that the team is trained, engaged and as efficient and effective as possible in achieving organizational goals
• Help with the coordination of resources and make sure that appropriate cross training and coverage is in place to meet client and organizational expectations for deliverables
• Oversea the audit process, prepare financial statements or review such if prepared by other parties
• Ensure all processes are performed following operational controls as stipulated in SOC1 and all relevant checklists are completed
• Ensure all fees are billed on time and collected promptly for their assigned team.
• Participate in multiple system initiatives and projects and contribute to idea generation for future process or technological improvements. Expected to participate on both a local and global level
• Oversee tracking and managing; Client profit margins, people management, client relationship risk reviews, incident management and risk reduction

The purpose of the HR Manager, IKEA Klang Valley (KV) role is to lead and execute people strategies that drive employee engagement, organizational effectiveness, and business growth. This role is pivotal in integrating HR initiatives across various functions to ensure a cohesive and impactful people management approach. By leveraging IKEA's culture and values, the HR Manager, KV will optimize talent management, enhance the employee experience, and support IKEA's mission of creating a better everyday life for the many people.

Through strategic leadership and firsthand guidance, this role will translate Country People Strategies into local actions, provide HR advice to leaders, and foster an environment where IKEA's values are a living reality. As a key contributor to both the Store Management Team and the Country People Group, the HR Manager, KV will play a crucial role in shaping the business and people growth of IKEA Malaysia.

RESPONSIBILITIES OF THE JOB

• Lead the KV HR team and serve as a key contributor to the KV management team, providing HR subject matter expertise and strategic guidance.
• Translate the Country People Strategy and Ikano Retail principles into an actionable local HR plan to establish IKEA as the employer of choice in the KV.
• Oversee the entire employee lifecycle, focusing on:

1. Developing and implementing a local recruitment strategy to ensure a diverse talent pool that aligns with the store's Primary Market Area demographics.
2. Managing succession planning and talent development, including creating development programs for high-potential employees.
3. Fostering a continuous learning and development culture using the IKEA learning staircase model.
4. Implementing effective onboarding and offboarding processes.

• Ensure competitive and fair remuneration practices to attract and retain talent while managing staff costs in line with targets and budgets.
• Lead salary review processes and utilize HR data analytics to optimize related processes, such as payroll, timekeeping, and staff planning.
• Implement and analyze employee surveys (VOICE) and assist functions in translating results into actionable improvement plans.
• Promote knowledge sharing, internal mobility, and a commitment to Ikano Retail's overall success across the organization.
• Develop and implement diversity and inclusion initiatives to foster a more inclusive workplace.
• Ensure compliance with national labor laws, regulations, and agreements while maintaining positive relationships with unions and works councils, where applicable.

REQUIREMENT FOR THE JOB

• You have at least 20 years of working experience in Human Resource Management or business partnering roles, preferably from the retail or manufacturing industry, and have experience in a large and complex organizational setup.
• You are passionate about the growth and development of people, with a proven track record of leadership in fostering a positive organizational culture.
• You communicate persuasively, influence effectively, and create an environment where IKEA’s values are a strong and living reality that embraces the diversity of the workforce.
• You have experience managing change and driving organizational development initiatives.
• You are business-minded and have experience in building competence dimensions and leading strategic people assignments, contributing significantly to both business growth and employee development.
• You demonstrate strong HR analytics skills, using data to inform strategy and improve HR processes.

• Set and communicate strategic HR policies, plans and goals to all team members.
• Identify and implement strategic actions that both attract and retain hotel's talents.
• Prepare and execute action plans to improve Employee engagement in the hotel.
• Oversee the compensation and benefit process.
• Support all internal and external HR related inquiries.
• Create a performance-driven culture in the hotel.
• Keep abreast on HR related matters.

JOB SUMMARY 

Overall responsible for supporting and administrative tasks and activities pertaining to the Human Resources function such as employee benefits, employee training application on HR information systems (HRIS - i.e SFront), employee data and filing administration, recruitment activities, and all other HR admin-related functions.

KEY RESPONSIBILITIES

• Administer and maintain employee data in the HRIS system to ensure all employee reports generated from the HRIS system and other related processing are current and accurate.
• Organize and administer employees' personal files to ensure all important and necessary documentations are well kept and filed.
• Attend to employees' queries on the Employee Self Service (ESS) applications of the HRIS (i.e SFront) such as leave applications, personal particular updates, attendance systems, etc. Also to provide briefing and/or hiring training to employees as and when necessary. 
• Administer resignation records and data from various sources (i.e resignation letters, HRIS systems, emails, etc) to ensure employee resignations are well handled in accordance to the Company's guidelines and process.
• Coordinate and provide timely reports and relevant documentation (i.e name list and details, personal file, etc) on any abscondment cases to the IR unit to proceed with necessary legal actions.
• Process, prepare relevant documentation and obtain necessary approval for the Employee Awards, employee welfare such as condolence gift and other related employee awards and welfare claims.
• Prepare and generate monthly HR report (i.e Direct employee working hours, leave and attendance records, direct employee turnover, etc) as well as other related reports.

The Role 

As a Junior HR Administrator, you will be essential in supporting the HR department in its daily operations. This position is perfect for individuals looking to expand their knowledge and skills within human resources, contributing to a positive workplace culture and supporting the overall HR function

Key Responsibilities: 

• Maintain and update employee records and HR databases with a high degree of accuracy. 

• Assist with Recruitment activities including organizing interviews, performing reference checks, and similar tasks. 

• Support with pre-onboarding and onboarding processes for new hires, ensuring they have the necessary resources and information. 

• Respond to employee inquiries regarding HR policies and procedures, providing support and guidance. 

• Prepare necessary paperwork for HR projects and initiatives, including training and development plans. 

• Assist in organizing employee engagement activities, office administration activities and maintenance, office meals and events to foster a positive work environment. 

• Support with Expats' Visa applications and renewal process and procedures. 

• Any other relevant ad-hoc administration task as assigned. 

• A Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred. 

• Minimum experience of 2 years in an administrative role, preferably in HR. 

• Strong organizational skills and attention to detail. 

• Excellent verbal and written communication skills. 

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with HR software is an advantage. 

• A positive attitude and eagerness to learn. 

• Ability to work effectively in a team-oriented environment. 

• Confidentiality and professionalism at all times. 

• Competitive salary package & performance bonus
• Gym subsidies 
• Casual dress code 

• Flexible working arrangements  (including work from home and remote) 
• Generous number of Annual Leaves
• Extensive medical coverage (including dental & optical)
• Delicious office snacks 
• Guidance and mentoring from leaders within the business 
• Dynamic, positive work environment 
• Fantastic team culture  

• Listen to what customers want and assist them in finding the best product for their requirements.
• Constantly expand product knowledge and deliver it in engaging ways to customers.
• Follow up with customers and provide guidance on product selection.
• Set up attractive product displays and promotional booths.
• Provide product demonstration, presentation to customers and other stakeholders.
• Engage in meaningful interactions and develop positive customer relationships.
• Provide feedback for improvement to the retail and management team.
• Meet daily targets and submit sales reports and EOD reports accurately.

• Diploma in Hospitality, Retail or any relevant course of studies.
• Minimum of 1 year of retail experience.
• Comfortable working 6 days a week.
• Passionate in engaging customers and providing excellent service.

• Willingness to learn and understand the consumer electronics technical specifications.
• Strong Communication and people skills.

• Annual outpatient benefit (Includes dental and optical benefits)

• Birthday leave

• Performance bonus

• Annual increment

This position is also responsible for managing employee onboarding, offboarding, maintaining accurate and up-to-date HR systems, and overseeing work permit applications. Additionally, the role involves coordinating essential documentation for payroll processing and providing ongoing HR support to ensure seamless operations and compliance with company policies and regional regulations.

·         Screen resumes, conduct initial interviews, and assess candidates’ qualifications, skills and cultural fit.

·         Coordinate and schedule interviews with hiring managers and candidates and facilitate the interview process.

·         Extend job offers to the selected candidates, negotiate terms and conditions of employment and coordinate the onboarding process.

·         Source candidates through various channels, including job boards, social media, professional networks and referrals.

·         Be a point of contact between the candidate and the company during the selection process

·         Assist line managers to identify and hire candidates with the right set of competencies within acceptable time frame and work within the approved budget.

·         Track hiring metrics including time-to-hire, time-to-fill and source of hire.

·         Assist with coordination of documentation for payroll department i.e new hires, leavers including leaver’s final dates, leave balance, leavers letter, absences, bonus, and leaves.

·         Coordinate non-local work permit applications and renewals from end-to-end visa management processes such as Employment Passes (EP), Dependent Passes (DP), Special Passes, Long-Term Social Visit Passes, Permission to Work (PTW).

·         Manage the onboardings of all new employees including issuing offer letters, and contract of employment and the associate pre-employment checks (including references).

·         Manage vendors and internal processes for employee benefits (i.e. insurance renewal/addition, dependents registration, termination for resignees, staff movement updates, and claim submission for (GHS/GPA/GTL)

·         Manage employee records and updating HR Databased including: change of addresses; bank details; marital status and emergency contacts, new hires information, terminations, reporting lines.

·         Prepare letter for Transfer, Redesignation, change of reporting line, Confirmation, Resignation, Verification, Promotion, Salary increment/adjustments, Retirement, contract extension.

·         Engage in HR projects and initiatives aimed at improving the employee experience and enhancing organizational effectiveness.

·         Degree or Diploma in Human Resources/Business Management/Business Administration

·         Strong understanding of HR principles and practices.

·         At least 2- 3 years of relevant working experience as Human Resources Generalist

Customer Service Associate (Mandarin Speaking) China Market

About Zeal Group

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a tam of 700+ employees across the globe

• Medical Benefit
• Optical Benefit
• Life Insurance
• Meal Allowance
• Travel Allowance
• Health & Fitness Subsidy
• Staff Referral Bonus Program
• Long Service Rewards
• Employment Pass and Visa Sponsorship *for Non- Malaysian
• Relocation Benefits *for Non-Malaysian

*NOTE : Successful candidates hired, will need to complete Probationary Period before Relocation exercise can take place.

Interview process :

• Virtual Session with TA team – 30-minutes
• First interview with Hiring Manager – 1-hour
• Final interview with Head of Dept – 45-mins