Responsibilities:

• Responsible for working alongside various business/functional Groups and accepting delegated responsibilities and duties with the aim to prepare for leadership roles.
• Performance during Job Rotation Performance is measured based on the tasks given during each rotation.
• Involve in special projects and initiatives.
• Provide support in group wide initiatives.
• Involve as brand ambassador of MHCMY Learning & Growth Individual Development Plan (IDP).

Requirements:

• Degree in Marketing / Information Technology / Business Administration or other disciplines with excellent results.
• Comprehensive knowledge of Microsoft Office.
• Strong communication and interpersonal skills.
• Self-motivated, strong initiative, eager to learn and result oriented.
• Good command in English, Mandarin and Bahasa Malaysia.

Perks & Benefits

• Employee equity
• Nearby public transport
• Central location
• Flexible working hours
• Free snacks / Happy hours
• Company trips
• Medical insurance
• Personal development opportunities

Job Description:

1. Payroll

• Handling monthly payroll report to Account Department
• Submit EPF, SOCSO, EIS, LHDN and HRDF

2. Recruitment

• Assist in manpower planning, recruitment and selection process
• Screening, short listing applicants and conduct interview
• Responsible for recruitment activities, internal advertisement and interview arrangement
• Perform regular follow up with managers to determine effectiveness of recruitment
• Conducting new employee orientation, counselling and exit interview
• Oversees welfare, disciplinary issues of all employees

3. HR  Matters

• Handling leaves and claims
• Managing human resource related jobs, eg: memo, evaluation form, employee transfer, promotes, resignations and terminations
• Ensure HR practices are followed and in compliance to all requirements of Government regulations
• Liaise with government authorities and statutory bodies on matters related to Human Resources
• Contributing to the development of HR Department goals, objectives and systems
• Develop and maintain HR System in compliance and aligned with company policies
• Perform any other relevant and related responsibilities that may be assigned from time to time as required by Management

4. Administration

• Planned, scheduled and produced all company meetings
• Meeting minutes taking
• Experiences dealing, registration, applying permit with multiple local government departments
• Office condition upkeep – Pantry, Stationary, Pc, Printer, Electric, A/C
• Coordinate calendars, including catered meetings, travel arrangements and maintenance or service appointments
• Troubleshot and resolved office equipment issues to minimize service visit costs
• Instituted and manage detailed supply inventory spreadsheet, placing orders as needed and budgeting assuring no over spending
• Liaise with Auditors, Lawyers, Agencies and Suppliers
• Data organization and upkeep

Perks & Benefits:

• Employee equity
• Nearby public transport
• Central location
• Medical insurance
• Personal leave

Job Description:

1. Payroll

• Handling monthly payroll report to Account Department
• Submit EPF, SOCSO, EIS, LHDN and HRDF

2. Recruitment

• Assist in manpower planning, recruitment and selection process
• Screening, short listing applicants and conduct interview
• Responsible for recruitment activities, internal advertisement and interview arrangement
• Perform regular follow up with managers to determine effectiveness of recruitment
• Conducting new employee orientation, counselling and exit interview
• Oversees welfare, disciplinary issues of all employees

3. HR  Matters

• Handling leaves and claims
• Managing human resource related jobs, eg: memo, evaluation form, employee transfer, promotes, resignations and terminations
• Ensure HR practices are followed and in compliance to all requirements of Government regulations
• Liaise with government authorities and statutory bodies on matters related to Human Resources
• Contributing to the development of HR Department goals, objectives and systems
• Develop and maintain HR System in compliance and aligned with company policies
• Perform any other relevant and related responsibilities that may be assigned from time to time as required by Management

4. Administration

• Planned, scheduled and produced all company meetings
• Meeting minutes taking
• Experiences dealing, registration, applying permit with multiple local government departments
• Office condition upkeep – Pantry, Stationary, Pc, Printer, Electric, A/C
• Coordinate calendars, including catered meetings, travel arrangements and maintenance or service appointments
• Troubleshot and resolved office equipment issues to minimize service visit costs
• Instituted and manage detailed supply inventory spreadsheet, placing orders as needed and budgeting assuring no over spending
• Liaise with Auditors, Lawyers, Agencies and Suppliers
• Data organization and upkeep

Perks & Benefits:

• Employee equity
• Nearby public transport
• Central location
• Medical insurance
• Personal leave

職責：

• 負責與各個業務/職能團隊一起工作，並接受委派的責任和義務，為擔任領導角色做好準備。
• 工作輪調期間的績效 績效是根據每次輪調期間給予的任務來衡量的。
• 參與特殊項目和倡議。
• 為集團範圍內的措施提供支援。
• 擔任 MHCMY 學習與成長個人發展計畫 (IDP) 的品牌大使。

要求：

• 行銷/資訊科技/工商管理或其他學科學位且成績優異。
• 全面了解 Microsoft Office。
• 較強的溝通和人際交往能力。
• 自我激勵、主動性強、渴望學習、結果導向。
• 良好的英語、華語和馬來語能力。

津貼和福利

• 員工股權
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 免費小吃/歡樂時光
• 公司旅行
• 醫療保險
• 個人發展機會

職位描述：

1. 薪資

• 向會計部處理每月薪資報告
• 提交 EPF、SOCSO、EIS、LHDN 和 HRDF

2. 招聘

• 協助人力規劃、招募和選拔過程
• 篩選、篩選申請人並進行面試
• 負責招募活動、內部廣告及面試安排
• 與經理進行定期跟進以確定招聘的有效性
• 進行新進員工入職培訓、諮詢和離職面談
• 監督所有員工的福利和紀律問題

3. 人力資源事宜

• 處理休假和索賠
• 管理人力資源相關工作，例如：備忘錄、評估表、員工調動、升遷、離職和終止
• 確保人力資源實務得到遵循並符合政府法規的所有要求
• 就人力資源相關事宜與政府當局和法定機構聯絡
• 促進人力資源部門目標、目標和系統的發展
• 開發和維護符合公司政策的人力資源系統
• 履行管理層可能不時指派的任何其他相關職責

4. 行政管理

• 規劃、安排和製作所有公司會議
• 會議紀要
• 擁有與多個地方政府部門打交道、註冊、申請許可證的經驗
• 辦公室條件維護 – 食品儲藏室、文具、電腦、印表機、電氣、空調
• 協調日曆，包括餐飲會議、旅行安排以及維護或服務預約
• 排除並解決辦公設備問題，以最大限度地降低服務存取成本
• 制定和管理詳細的供應庫存電子表格，根據需要下訂單並制定預算，確保不會過度支出
• 與審計師、律師、機構和供應商聯絡
• 數據組織和維護

津貼和福利：

• 員工股權
• 附近的公共交通
• 中心位置
• 醫療保險
• 事假

About Us:

Sunline Technology is a leading banking solutions provider, committed to innovation and excellence in the Banking Technology industry. We are seeking a motivated and enthusiastic HR Intern to join our team. This is a fantastic opportunity to gain hands-on experience in various HR functions within a dynamic environment.

Responsibilities:

• Assist with day-to-day HR operations, including employee onboarding and offboarding processes.
• Support recruitment activities by sourcing candidates, screening resumes, and scheduling interviews.
• Maintain and update employee records and HR databases.
• Help coordinate training and development programs.
• Assist in organizing company events and employee engagement initiatives.
• Support in the preparation of HR reports and documents.
• Provide administrative support to the HR team as needed.
• Handle any other ad-hoc tasks assigned by the HR team.

Requirements:

• Currently pursuing or recently completed a degree/diploma in Human Resources, Business Administration, or a related field.
• Strong interest in HR and a desire to learn about various HR functions.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational skills.
• Ability to handle sensitive information with confidentiality.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.

What We Offer:

• Hands-on experience in various HR functions.
• Mentorship and guidance from experienced HR professionals.
• Opportunity to work in a fast-paced and growing company.
• A friendly and supportive working environment.

Interested Applicant:

You may send the application via Jobstore or directly to sukpei.lee@sunline-i.com. You may also send in inquiries to sukpei.lee@sunline-i.com or call +60128389238 should you need to know more about the role.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities

關於我們：

長亮科技是領先的銀行解決方案供應商，致力於銀行科技產業的創新和卓越。我們正在尋找一位積極主動、熱情的人力資源實習生加入我們的團隊。這是在動態環境中獲得各種人力資源職能實務經驗的絕佳機會。

職責：

• 協助日常人力資源運營，包括員工入職和離職流程。
• 透過尋找候選人、篩選履歷和安排面試來支持招募活動。
• 維護和更新員工記錄和人力資源資料庫。
• 幫助協調培訓和發展計劃。
• 協助組織公司活動和員工參與計畫。
• 支援人力資源報告和文件的準備。
• 根據需要向人力資源團隊提供行政支援。
• 處理人力資源團隊分配的任何其他臨時任務。

要求：

• 目前正在攻讀或最近完成人力資源、工商管理或相關領域的學位/文憑。
• 對人力資源有濃厚的興趣，並渴望了解各種人力資源職能。
• 優秀的溝通和人際交往能力。
• 注重細節，具有較強的組織能力。
• 能夠保密地處理敏感資訊。
• 熟練使用 Microsoft Office（Word、Excel、PowerPoint）。
• 能夠獨立工作並作為團隊的一部分。

我們提供什麼：

• 擁有各種人力資源職能的實務經驗。
• 來自經驗豐富的人力資源專業人員的指導和指導。
• 有機會在快節奏且不斷發展的公司工作。
• 友善和支持性的工作環境。

有興趣的申請人：

您可以透過 Jobstore 發送申請或直接發送至 sukpei.lee@sunline-i.com。如果您需要了解有關該職位的更多信息，也可以發送詢問至 sukpei.lee@sunline-i.com 或致電 +60128389238。

津貼和福利

• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動

工作總結：

透過準備員工資訊和就業詳細資訊的匯入範本來更新客戶員工資料庫。

協助為 HRMS 系統準備薪資、休假和索賠交易匯入數據

審查和檢查 HRMS 的資料或交易對賬

更新亞太國家/地區員工的工資和法定信息

在前輩的指導下學習並理解人力資源管理軟體規格。

根據客戶政策設定準備人力資源管理系統步驟指南演示

準備人力資源專案文件並遵循上級的指示

學習人力資源管理系統的建立及顧客的人力資源政策、員工福利及其他人力資源相關事宜。

為什麼加入我們？

4-6 個月的實習期將為您提供令人興奮的實踐學習和發展機會。

您將有機會在現實世界的工作場所展示您的能力和能力，在那裡您可以發展和增強技能，以幫助您獲得未來的就業機會。

如果您是/有以下情況，那麼這個職位非常適合您：

目前正在攻讀人力資源/行政/管理學士學位或同等學歷。

優秀的英語、漢語和國語的書面和口語能力。

能夠始終保守私人和機密事務。

自我驅動和積極進取的人，總是渴望學習和成長。

一絲不苟，注重細節，喜歡處理數據。

能夠獨立工作並具有良好的團隊合作精神。

有自己的交通工具並願意駐紮在甲洞。

您將如何受益？

透過支援日常人力資源運營，全面了解人力資源職能的運營，包括：

協助處理部門內的日常人力資源營運、薪資流程、HRIS 員工資料和其他相關任務。

了解工作世界，親身體驗在辦公室工作的感覺，與主管和同事互動，以及處理內部客戶。

工作類型：全職、實習

合約期限：6個月

薪資：每月 RM600.00

好處：

免費停車

日程：

週一至週五

預計開始日期：2024 年 10 月 1 日

津貼和福利

• 事假
• 開放文化
• 個人發展機會

Proxymity does not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any group or class protected by applicable federal, state or local law. Proxymity encourages application from minorities, women, the disabled, protected veterans and all other qualified applicants. To support our commitment to inclusion, we have an active Diversity, Equity, Inclusion, and Belonging (DEIB) committee that works to foster a culture where everyone feels supported and valued.

About Proxymity

Proxymity is a market leading digital investor communications platform focused on providing regulatory compliant products focused initially on Proxy Voting and Shareholder Disclosure services. Founded in London and spun out of Citi, from the very beginning our mission focused on benefitting the whole capital markets ecosystem, rather than just one part or one player within it. This ethos is endorsed by investment from global consortium of some the industry’s most influential financial institutions.

About Us - Proxymity

Proxymity’s service offering is now a Global one, matching the needs of our custodian and broker community respectively. This is reflected by a fast-growing client base who have long desired an improved service by a trusted vendor. As a result, we are a fast-growth company and have already gone from 10 - 200+ employees in the last four years with a global footprint in London, New York, Tel-Aviv, Melbourne.

What we’re looking for:

We are looking for individuals who bring enthusiasm, a learning mindset, and a proactive approach to our operational site in Kuala Lumpur. You will perform a key role in delivering exceptional client support and ensuring seamless performance of the Proxymity platform.

As a key contributor to the launch phase of Proxymity, you will have the opportunity to support a variety of pivotal activities and expand the remit of your role as the needs of the business develop.

Responsibilities include:

• Overseeing vote execution to market from the Proxymity platform
• Sourcing and creating new meetings on the platform
• Identifying operational and implementation process improvement opportunities
• Creating and maintaining all operational procedures according to company policy
• Identifying and submitting potential Proxymity platform improvements, including those raised by clients
• Collaborating with the team and acting as the first point of contact for operational issues, ensuring prompt escalation to local management in the event of material impact to clients
• Demonstrating the Proxymity platform to new and existing users as and when required

• Strong attention to detail
• Excellent written and verbal communication skills, with the ability to positively represent the company to clients and other market participants
• Comfortable working independently while proactively seeking guidance and support when needed
• Team orientated - proven ability to build positive relationships, and proactively overcome the challenges of working with remote team members
• Strong organisational skills, with support available to help effectively prioritise your workload
• Experience in working in a fast-paced service delivery environment
• Ability to multitask and adapt quickly to changing priorities

• Headspace subscription 
• Birthday off in addition to annual leave 
• Access to Absorb Learning 
• Improved family-friendly policies 
• Hybrid working scheme
• Choose your tech 
• 2 duvet days a year 
• 1 volunteer day a year 
• 4-week sabbatical after 4 years at Proxymity 
• Workation- Our Workation policy means you can work anywhere in the world for up to 45 days per calendar year. 
• Companywide parties twice a year 
• Team socials 
• A company wins programme 
• Companywide panels on variety of subjects like diversity and inclusion, wellbeing etc. 
• A dog friendly office
• Complementary snacks and drinks in the office

To assist us with evolving our DEI efforts and ensuring our process is as inclusive as possible, we will be sending out a brief diversity and inclusion survey for you to complete if you choose to apply for this position. This will be completely anonymous and is in no way tied to your application. If you could please take a few minutes out of your day to complete this that would be much appreciated.

1. To lead the team in the administration of corporate insolvency and restructuring engagements which include (i) liquidation, (ii) receivership, (ii) judicial management, (iii) scheme of arrangement, (iv) monitoring / special accountant, and (v) debt restructuring.
2. To manage progress, scheduling and delivery of work
3. To perform financial review and preparation of restructuring proposals
4. To coach and guide junior team members, and review their work
5. To plan delegation of work and team tasks, and support team members
6. To assist with special project(s), as assigned, and completes it timely

Job Requirements:

• Degree in relevant industry
• Preferably with professional qualification
• Minimum 10 years of experience
• Able to speak and write in English
• Good interpersonal and communication skill
• Strong analytical and problem-solving skill
• Able to work in a fast-paced environment and manage multiple deadline
• Outspoken 

Job Requirement

Advocacy and Stakeholder Engagement:

• Develop and implement advocacy strategies to promote 4IR technologies in food security and sustainability initiatives;
• Build and maintain relationships with key stakeholders, including government agencies, policymakers, industry partners, NGOs, and academic institutions;
• Represent the organisation at industry events, conferences and policy forums to advocate for sustainable and technology-driven agricultural practices.

Special Project:

• To support the administration, research, technology validation and marketing for 4IR Food Security & Sustainability;
• To support the development of strategic planning and partnerships of relevant projects

Project/Program Support and Implementation:

• Support and led in the planning, organizing, coordinating, and leading research projects and teams;
• Assist in the planning, execution and evaluation of project & programmes;
• Led communication efforts to raise awareness of key advocacy initiatives through social media;
• Support on presentation and speaking notes for representatives in advocacy activities;
• Track and report on the impact of advocacy efforts and make recommendations for continuous improvement;

Qualification

• Bachelor's Degree in either of the following fields: Business, Marketing, Management, International Relations, Agriculture or a related field;
• Minimum of 3 – 5 years of experience in advocacy, public policy or related role with focus on food security, sustainability or technology adoption;
• People-oriented, culture-adaptive, quick learner and thrives on the excitement of a goal-oriented team.
• Proven experience in engaging with government agencies, industry stakeholders and academia.
• Works well under pressure in a challenging and dynamic environment.

We are looking for a Senior B2B Marketing Associate to manage end-to-end inbound marketing, which involves ideating, executing, and measuring year-long organic and paid marketing campaigns. The goal of this role is to drive lead generation, education, and sales conversion through highly creative and data-backed strategies.

• Inbound marketing
• Plan and execute organic and paid B2B campaigns
• Manage regular inbound lead triaging, nurturing, and reporting
• Create multi-channel campaigns to create value for and ultimately convert prospects, including but not limited to written and visual content, email marketing, advertising materials, and partnership activations
• Reporting and analysis
• Analyse data and metrics to measure the success of our inbound marketing campaigns and nurture strategies, and identify areas for improvement and provide recommendations to the team
• Collaboration and engagement
• Collaborate with cross-functional teams, including sales, clinical, and client success, to incorporate relevant insights in marketing campaigns

• Bachelor's degree in Marketing, Advertising, or a related field
• 3-5 years of experience in B2B marketing (ads implementation, campaign execution and measurement on digital channels, data analysis)
• 2-3 years of experience executing and measuring campaigns on digital advertising platforms, specifically LinkedIn Ads and Meta for Business
• Candidates with experience using HubSpot (or anything similar) and Google Analytics preferred
• Proven track record of successful project planning and delivery, with experience working on multi-channel and lead nurturing campaigns
• Ability to work independently and as part of a team, with exceptional communication skills and a strong sense of accountability
• Experience in visual and/or written content creation not required but would be nice to have

• Work in a diverse environment with people from over 10 countries
• Unlimited annual leaves
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

We are looking for a highly motivated Associate, AP Service Delivery (Direct) to join our growing team in Finance based in our shared service centre in our Malaysia Office.

Responsibilities: 

• Perform day to day invoices processing, 3-way matching for all incoming invoices and related documentation
• Review and verify the accuracy and completeness of all incoming invoices and related documentation received
• Ensure that all data is accurately input during processing
• Verify vendor accounts by reconciling monthly statements and related transactions
• Maintain accurate and organized records of all processed invoices and all related documentation
• Address discrepancies, errors, or issues with processing, and communicate with stakeholders  to resolve problems promptly
• Maintain positive relationships with all stakeholders and respond in a professional and timely manner
• Collaborate with various departments to obtain necessary approvals for non-standard invoices and all related documentation processing
• Adhere to company policies, accounting standards, and legal requirements in all accounts payable processes
• Stay informed about changes in regulations and contribute to compliance efforts
• Ad-hoc finance requests, projects or administrative support to the finance team

The Network Engagement Operations Associate is dedicated to managing all operational and engagement aspects for our providers and crisis responders globally. This role is essential for ensuring smooth operations, effective communication, and high-quality service delivery within our network. The new hire will assist with network engagement efforts by managing communication with providers and crisis responders, providing support to operational issues and promoting professional growth. Their responsibilities will include tasks such as responding to email inquiries, onboarding new hires and contributing to community initiatives. The ideal candidate will collaborate with our service network, operations and clinical teams to ensure service quality and excellence.

• Network Engagement
• Support hiring and oversee onboarding processes for new providers and crisis responders, ensuring they are equipped with the tools, knowledge and resources to excel in their roles for seamless integration into our network
• Organize and facilitate regular network engagement activities, including hosting monthly virtual townhalls, to foster a sense of community
• Schedule and coordinate regular training, group supervision and Q&A sessions in collaboration with Clinical team to support continuous professional development
• Communication and Support
• Handle provider- and crisis responder-related enquiries and concerns to ensure timely and accurate responses in line with organizational policies and procedures
• Escalate complex operational issues to the relevant Operations team personnel for resolution and ensure closed loop feedback
• Maintain clear and organized communication channels, including driving outreach efforts, facilitating two-way feedback and developing engagement materials to ensure everyone is well-informed
• Present consolidated feedback to leadership with actionable insights and potential solutions
• Operational Efficiency and Support
• Track and analyse engagement metrics for trends, recommend and implement strategies to drive improvements in overall satisfaction andretention of providers and crisis responders
• Collect and leverage feedback to identify areas for improvement for better operational efficiency and excellence
• Maintain thorough records of provider and crisis responder interactions, escalations, and resolutions for documentation and audit purposes
• Prepare accurate calculation of compensation based on agreed rates and contractual terms, ensuring timely and correct payroll processing while addressing discrepancies or issues in a proactive manner

• Work closely with cross-functional teams to ensure coordinated efforts, aligned communications on latest updates and effective service delivery
• Assist with service deployment for specific on-site or ad hoc requests
• Support commercial events, client delivery and other initiatives as needed

• Quality Assurance and SOP Management
• Review and verify professional qualifications including local regulation or licensing credentials to ensure compliance with company standards
• Drives provider and crisis responder quality by overseeing mandatory training completion, compliance audits, licensure management, corrective actions for performance gaps, efficient operational processes for a more motivated and effective service network
• Contribute to the development and execution of new processes or tools, including proposing and implementing enhancements to improve provider or crisis responder experience and service quality
• Review existing policies and procedures to ensure they align with best practices and evolving needs of our services
• Maintain and regularly update a shared repository of operational resources, including guidelines, training materials, and FAQs to ensure providers and crisis responders have the resources they need

• Experience: 1-4 years of experience in community management, event coordination, or a related role
• Language Proficiency: Fluent in English and local language, both written and spoken
• Technical Proficiency: Comfortable using data software and updating documentation, Prior experience using Freshdesk is a bonus
• Organizational Skills: Strong organizational skills to manage multiple tasks and priorities effectively
• Problem-Solving Skills: Ability to handle inquiries and manage issues proactively
• Strong Verbal and Written Communication Skills: Ability to convey information clearly and adapt their communication style to different audiencee
• Attention to Detail: Strong attention to detail in data monitoring and management
• Flexibility and Adaptability: Willingness to support various tasks as needed
• Team Collaboration: Ability to work collaboratively with cross-functional teams

• Work in a diverse environment with people from over 10 countries
• Unlimited annual leaves
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

We are looking for someone who wants to invest in their long-term career and learn more about low code no code technologies and how they can be applied to business processes to facilitate automation . You should love challenges and working across different tools and technologies, with the ability to learn through independent research, assisted by mentors, buddies, and experts. You should prefer simple, sustainable solutions over complex ones, get excited about sharing your knowledge and derive satisfaction helping and enabling others.

Here are some of the skills and experience that will help you in this role.

• Designing and developing automated business solutions
• Integrating Open Source and vendor software to deliver automated solutions
• Strong Commitment to on-going learning and self-improvement
• Exposure/Certifications in Microsoft Power Platform or equivalent an advantage
• Prior experience in writing requirements beneficial
• Prior experience working in an agile IT environment is an advantage. 
• Business process improvement and mapping skills (e.g. in MS Visio, DrawIO ) is highly beneficial
• Familiarity with ADO, JIRA or other task planning applications a plus
• Responsible for understanding and analyzing the business issue and translating the issue into requirements and user stories
• Map the as-is process and to be process, explore, identify, and test new innovative solutions for process re-engineering/digitisation/automation
• Work with the team to design a solution, develop and implement various process improvement tools and techniques including Workflow, Robotic Process Automation (RPA), Optical Character Recognition (OCR), Natural Language Processing (NLP), Machine Learning (ML), Process Mining and Analytics Dashboard to meet end-to-end business requirements
• Responsible for design and developing solutions through an iterative process to meet business needs
• Ensure the completeness, effectiveness, and sustainability for the implementation of proposed appropriate solution
• Create and document test procedures and scenarios for user acceptance test
• Working with a dynamic team to refine and expand the automation based upon user feedback
• Support the team in the adoption and implementation of the solutions

Customer Service Associate (Mandarin Speaking) China Market

About Zeal Group

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a tam of 700+ employees across the globe

• Medical Benefit
• Optical Benefit
• Life Insurance
• Meal Allowance
• Travel Allowance
• Health & Fitness Subsidy
• Staff Referral Bonus Program
• Long Service Rewards
• Employment Pass and Visa Sponsorship *for Non- Malaysian
• Relocation Benefits *for Non-Malaysian

*NOTE : Successful candidates hired, will need to complete Probationary Period before Relocation exercise can take place.

Interview process :

• Virtual Session with TA team – 30-minutes
• First interview with Hiring Manager – 1-hour
• Final interview with Head of Dept – 45-mins

Job Brief:

We’re looking for an Associate Developer with a solid foundation in React.js and an eagerness to grow in a collaborative environment. If you have 2+ years of experience in web development and a passion for building quality software, join our team!

Job Responsibilities:

• Develop and enhance web applications using React.js, NextJS, and JavaScript libraries.
• Collaborate on projects involving C#/.NET, databases (SQL Server, MySQL, PostgreSQL), and front-end technologies like HTML, CSS, and jQuery.
• Work in an Agile environment, following CI/CD practices and automated testing.
• Debug, troubleshoot, and contribute to creating scalable, efficient applications.

Job Requirements:

• Experience: 2+ years in React.js development or a similar role.
• Technical Skills: Proficiency in NextJS, JavaScript frameworks, Git, and Agile tools; C#/.NET knowledge is a plus.
• Database Knowledge: Familiarity with SQL databases and stored procedures.
• Problem Solving: Strong analytical skills and a collaborative mindset.
• Teamwork: Ability to work independently and as part of a team

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

Baker Tilly Malaysia is a great place to start your professional career.

Our teams have been structured to provide you with exposure across the various industries in Malaysia and overseas, which is valuable for your future career advancement.  

If you have the following: -

• Professional Accounting Qualification or a Degree in Accounting/Finance/Business Studies/equivalent

• Positive and Can-do attitude

• Proficiency in English (written and spoken)

We are seeking a highly skilled and strategic professional to lead our Corporate Development and Investor Relations functions. This multifaceted role is pivotal in shaping the company’s growth trajectory, fostering investor confidence, and ensuring sound financial planning to support strategic initiatives. The ideal candidate will excel in strategic thinking, financial analysis, and communication while driving cross-functional collaboration across the organization.

• Market and Competitive Analysis
• Conduct market research, competitor analysis, and trend forecasting to inform strategic decisions.
• Build financial models to evaluate the feasibility of new business opportunities.
• Capital Allocation and Resource Optimization
• Assess and recommend capital allocation strategies to prioritize high-ROI initiatives.
• Support business leaders in structuring and funding strategic projects.
• Budget Development and Oversight
• Lead the annual budgeting process, collaborating with department heads to establish financial goals.
• Ensure alignment between corporate strategy, operational plans, and financial resources.
• Forecasting and Scenario Planning
• Prepare short-term and long-term financial forecasts to guide strategic planning.
• Develop scenario analyses to assess the financial impact of various business strategies.
• Performance Monitoring
• Track financial performance against budgets and forecasts, providing variance analyses.
• Identify cost-saving opportunities and areas for operational efficiency improvements.
• Executive Reporting
• Present financial insights, dashboards, and reports to senior leadership and the board of directors.
• Ensure transparency and data accuracy in all financial reporting activities.
• Investor Communications
• Craft compelling messages regarding financial performance, strategy, and market opportunities.
• Manage the preparation of earnings calls, press releases, and investor presentations.

• Education: Bachelor’s degree in Finance, Business Administration, Economics, or a related field; MBA or CFA preferred
• Experience: 5+ years of experience in corporate development, financial planning, investment banking, private equity, or investor relations.
• Advanced financial modeling, budgeting, and valuation skills.
• Deep understanding of capital markets and corporate finance principles.
• Exceptional analytical and problem-solving abilities.
• Excellent communication, negotiation, and presentation skills.
• Strong organizational skills and attention to detail.

• Work in a diverse environment with people from over 10 countries
• Unlimited annual leaves
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

Reporting to the Senior Associate Director, Client Operations, a list of your responsibilities will include: 

• Manage a team of fund accountants responsible for client deliverables such as NAV production, financial statements and associated reports;
• Ensure the team is trained, engaged and as efficient as possible in achieving organizational goals.
• Partner with investment managers, brokers and auditors for daily operational issues;
• Work with other teams, such as IO, finance, regulatory reporting and banking to ensure all deliverables are met
• Participate in multiple system improvement projects, global and local plans and identifying and building on efficiency improvements
• Ensure the accuracy of client deliverables prepared by your team while observing service level agreement timelines.
• Maintain responsibility for the audit process, prepare financial statements or review such if prepared by other parties.
• Ensure all processes are performed following operational controls as stipulated in SOC1 and all relevant checklists are completed.
• Ensure all fees are billed on time and collected promptly for their assigned team.
• Participate in different system projects and contribute to idea generation for future process or technological improvements.
• Any other ad-hoc tasks as needed by our clients, organization, or employees on their team.

Assis the Business Data Office – Client and Investor Data Team in fulfilling it mandate of ingesting and maintain static data for clients, investors and investments at MUFG.

• Acknowledge and complete requests for data updates from stakeholders (Client Integration & Operations)
• Assist accounting and investor operations team in maintaining client, investor and investment data
• Assist with regular data clean up, bulk ingestion or data migration.
• Validate data update requests and communicate missing or invalid info back to requesting user.
• Extract and/or Collect data from various structured and unstructured formats (csv, PDF, email) and ingest into appropriate system.
• Collaborate with Data Integrity & Operation to resolve data incidents and assist with data remediation efforts.
• Adhere to standard operating procedure when updating MUFG system
• Update Operating Procedures and maintain JIRA/ServiceDesk/Confluence up to date
• Assist in standardizing and simplifying processes for creating and maintaining client and investor data.
• Participate in multiple initiatives with Technology, Product and other stakeholders to digitize and automate the ingestion and maintenance of client and investor data.
• Ensure internal checklists are completed and signed off.
• Ad hoc tasks, as required.

The Opportunity:

As an Associate Order Management Analyst, you will play a crucial role in ensuring the accurate and timely processing of customer orders for our EMEA region.

Your primary responsibility will be to review, validate, and input orders into our systems, ensuring that all necessary information is correct and complete.

What Your Impact Will Be:

Order Processing:

• Efficiently process automated orders (EDI, SFA) and manual orders (Excel uploads).
• Conduct thorough checks to identify and rectify errors in product information, pricing, and customer details.
• Maintain accurate and up-to-date customer data records.

Customer Service:

• Collaborate with local market Customer Service teams to address inquiries and resolve issues.
• Facilitate occasional customer queries and provide timely support.

Process Improvement:

• Actively participate in process improvement initiatives to streamline operations and enhance efficiency across EMEA markets.
• Contribute innovative ideas and solutions to optimize workflows and reduce errors.

Administrative Tasks:

• Perform additional administrative duties as required, such as report generation and data analysis.

Reporting to the Associate Director, the purpose of this job is to effectively manage accounts payable and receivable processes, prepare reconciliations and aging reports to ensure accurate financial transactions and reporting. As a part of a global team:

• Ensure the timely and accurate creation of client invoices and credit memos.
• Resolve invoice discrepancies and issues in a timely manner.
• Maintain client/fund data on system.
• Maintain client agreements.
• Record daily bank cash receipts and allocate cash receipts to invoices on the general ledger.
• Provide detailed variance analysis on monthly revenue reporting.
• Prepare Accounts Receivable Aging reports for management.
• Track and monitor aged receivables and work in progress.
• Liaise with Client Operations team on billing queries, aged receivables, WIP and unidentified cash receipts and escalate within guideline timeframes.
• Support in managing shared mailbox.
• Responsible for preparation of payments and the verification of supporting documentation, ensuring proper approvals.
• Responsible for the timely and accurate processing of accounts payable such as utilities, government related taxes and fees, employees’ credit cards and expense claims.
• Assist with the provision of supporting documentation to enable tax specialists to prepare tax returns. Associates assist with any queries arising through the taxation process. Associates prepare and submit HST returns.
• Responsible for liaising with Vendors and Internal Clients for queries.
• Diligently follow internal control procedures and maintain audit trail with supporting documentation.
• Assist with requests relating to internal and external audit queries.
• Perform other duties as assigned and incidental to the work described above.

This position will have the primary responsibility of managing fund accounting team(s) providing the full range of fund administration services to private equity and hybrid funds. A partial list of responsibilities and skills includes:

• Manage a team of accountants responsible for client deliverables such as NAV production, financial statements and associated reports and assist with the review process.
• Manage client relationships and client queries and help to resolve issues/queries raised by our clients. 
• Ensure the service level agreement and accuracy of client deliverables prepared by their team.
• Ensure that the team is trained, engaged and as efficient and effective as possible in achieving organizational goals.
• Help with the coordination of resources and make sure that appropriate cross training and coverage is in place to meet client and organizational expectations for deliverables.
• Oversea the audit process, prepare financial statements or review such if prepared by other parties.
• Ensure all processes are performed following operational controls as stipulated in SOC1 and all relevant checklists are completed.
• Ensure all fees are billed on time and collected promptly for their assigned team.
• Participate in multiple system initiatives and projects and contribute to idea generation for future process or technological improvements. Expected to participate on both a local and global level.
• Perform other duties as assigned and incidental to the work described above.

You will be using your knowledge and skills to help us build and run our data management platform so that we can ensure the accuracy, consistency and efficiency our core data platforms.

• Develop and implement data quality rules to monitor core business data sets within the Master Data Management (MDM) environment
• Create data quality metrics and scorecards in order to identify and document data quality issues for tracking and reporting.
• Design and publish data quality dashboards using data visualization tools such as Power BI
• Prepare data quality assessments and suggest recommendations for promoting and increasing data quality
• Identify and document data quality issues for tracking and resolution.
• To provide operational support for our MDM through day-to-day monitoring, oversight and maintenance of the quality and integrity of our core business data sets in our Master Data Management platform.
• Promotion and development of the MDM as the golden source of data for reporting and use throughout the business
• Work with business partners and subject-matter experts (SMEs) to perform root cause analysis and business impact analysis.
• Work with our IT partners and project teams to assist in the continued design and addition of data models to the core business data sets and ingestion of new data sources into same.