Tasks:

-> Provide remote L1 Support to End Users;

-> Analyzing problem & putting correct resolution in place;

-> Troubleshooting and relating resolution procedures to non-technical end- users,

-> opening, closing & monitoring of the incidents in the system during the complete incident lifecycle;

-> Monitoring the correct timelines (SLA)

-> Contact with the end user via phone, e-mail & chat, -> Providing input toward Knowledge base maintenance. -> Working on 8h shifts from our office located in KL (100% work in office, no possibility of hybrid or remote work),

-> Rotational shift during the weekends

Requirements:

-> Fluent Mandarin language and good English;

-> Strong organizational skills with ability to prioritize effectively

-> Excellent communication skills and ability to interact professionally with a diverse group of clients and staff in difficult or conflict situations;

-> Previous experience with L1 remote support including: troubleshooting, diagnosis, resolution, software deployment will be considered as distinctive asset

-> Able to work on shifts (7:30am - 7:00pm) Monday till Friday (8 working hours per day)

-> Working on Malaysian public holidays will be required followed by agreed replacement leave

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Tasks:

-> Provide remote L1 Support to End Users;

-> Analyzing problem & putting correct resolution in place;

-> Troubleshooting and relating resolution procedures to non-technical end- users,

-> opening, closing & monitoring of the incidents in the system during the complete incident lifecycle;

-> Monitoring the correct timelines (SLA)

-> Contact with the end user via phone, e-mail & chat, -> Providing input toward Knowledge base maintenance. -> Working on 8h shifts from our office located in KL (100% work in office, no possibility of hybrid or remote work),

-> Rotational shift during the weekends

Requirements:

-> Fluent Mandarin language and good English;

-> Strong organizational skills with ability to prioritize effectively

-> Excellent communication skills and ability to interact professionally with a diverse group of clients and staff in difficult or conflict situations;

-> Previous experience with L1 remote support including: troubleshooting, diagnosis, resolution, software deployment will be considered as distinctive asset

-> Able to work on shifts (7:30am - 7:00pm) Monday till Friday (8 working hours per day)

-> Working on Malaysian public holidays will be required followed by agreed replacement leave

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Job Description

Are you driven, optimistic and ready to take on new challenges?

We are looking for Product Specialists with a growth mindset to connect our brand with our key audiences. To help you succeed in this role, product training and sales coaching will be provided by our experienced and highly qualified sales and marketing team. With a winning and can-do attitude, we believe that we can work together to achieve our shared goals.

Key responsibilities

1. To be pro-active and take charge of the market conversion with sales expansion in your area.
2. Identify customers’ needs and sales opportunities to maximize sales growth through execution of marketing and business development strategies.
3. Conduct sales activities at the highest degree of professionalism and integrity.
4. Ensure timely and accurate preparation of sales quotations, proposal and inquiries to customers.
5. Provide pre- and post-sales training and support to customers.
6. Maintain good relationships with new and existing customers to ensure continuous business growth.
7. Collaborate with team members to achieve the best results.

Job Requirements

• Fresh graduates who are interested to start their career in the pharmaceutical industry are also welcome to apply.
• Candidates with at least 1-2 years of sales experience in the healthcare industry will be an added advantage.
• Resourceful, analytic, results-oriented and able to work under pressure.
• Excellent communication, interpersonal and negotiation skills.
• Candidate with proficiency in Mandarin will be an added advantage, as this role frequently involves effective collaboration and understanding in dealing with various healthcare professional.
• Build and maintain strong relationships with stakeholders in hospitals, clinics or pharmacies.
• Possess a car, valid driving license and willing to travel.
• Area coverage: whole Penang, Kedah and Perlis 

Perks & Benefits

• Allowance (Car, Mobile)
• Petrol Card (Shell)

The company benefits are as below:

1. Medical benefit
2. Employee group insurance
3. Claim reimbursement
4. Compassionate Leave (Bereavement, Marriage, Examination, Birthday)

Job Description

Are you driven, optimistic and ready to take on new challenges?

We are looking for Product Specialists with a growth mindset to connect our brand with our key audiences. To help you succeed in this role, product training and sales coaching will be provided by our experienced and highly qualified sales and marketing team. With a winning and can-do attitude, we believe that we can work together to achieve our shared goals.

Key responsibilities

1. To be pro-active and take charge of the market conversion with sales expansion in your area.
2. Identify customers’ needs and sales opportunities to maximize sales growth through execution of marketing and business development strategies.
3. Conduct sales activities at the highest degree of professionalism and integrity.
4. Ensure timely and accurate preparation of sales quotations, proposal and inquiries to customers.
5. Provide pre- and post-sales training and support to customers.
6. Maintain good relationships with new and existing customers to ensure continuous business growth.
7. Collaborate with team members to achieve the best results.

Job Requirements

• Fresh graduates who are interested to start their career in the pharmaceutical industry are also welcome to apply.
• Candidates with at least 1-2 years of sales experience in the healthcare industry will be an added advantage.
• Resourceful, analytic, results-oriented and able to work under pressure.
• Excellent communication, interpersonal and negotiation skills.
• Candidate with proficiency in Mandarin will be an added advantage, as this role frequently involves effective collaboration and understanding in dealing with various healthcare professional.
• Build and maintain strong relationships with stakeholders in hospitals, clinics or pharmacies.
• Possess a car, valid driving license and willing to travel.

Perks & Benefits

• Allowance (Car, Mobile)
• Petrol Card (Shell)

The company benefits are as below:

1. Medical benefit
2. Employee group insurance
3. Claim reimbursement
4. Compassionate Leave (Bereavement, Marriage, Examination, Birthday)

Job description

Company Description

Airmed is a Malaysian medical device distributor company, specializing in minimally invasive/laparoscopic medical devices. Our focus disciplines include General Surgery, Colorectal, Upper GI, Hepatobiliary, Gynaecology, and Urology. We serve both public and private hospitals in Malaysia.

Role Description

This is a full-time remote role for a Product Specialist. The Product Specialist will be responsible for managing customer relationships with surgeons & nurses, and will serve as the primary point of contact between the company and customers. The Product Specialist will analyze customers' needs and offer surgical solutions to meet those needs. The Product Specialist will also provide sales support in the operating theatre. This job is based in Klang Valley/East Coast (Kelantan, Terengganu & Pahang)

Qualifications

Analytical Skills

Excellent Communication skills

Bachelor's degree in Business or Healthcare related field

Excellent organizational and time-management skills

Fresh graduates are welcomed to apply

Perks & Benefits

• Personal leave
• Personal development opportunities
• Incentive and commission
• Reimbursement of toll and carpark
• Medical allowance, car allowance, hp allowance

Tasks:

-> Provide remote L1 Support to End Users;

-> Analyzing problem & putting correct resolution in place;

-> Troubleshooting and relating resolution procedures to non-technical end- users,

-> opening, closing & monitoring of the incidents in the system during the complete incident lifecycle;

-> Monitoring the correct timelines (SLA)

-> Contact with the end user via phone, e-mail & chat, -> Providing input toward Knowledge base maintenance. -> Working on 8h shifts from our office located in KL (100% work in office, no possibility of hybrid or remote work),

-> Rotational shift during the weekends

Requirements:

-> Fluent Mandarin language and good English;

-> Strong organizational skills with ability to prioritize effectively

-> Excellent communication skills and ability to interact professionally with a diverse group of clients and staff in difficult or conflict situations;

-> Previous experience with L1 remote support including: troubleshooting, diagnosis, resolution, software deployment will be considered as distinctive asset

-> Able to work on shifts (7:30am - 7:00pm) Monday till Friday (8 working hours per day)

-> Working on Malaysian public holidays will be required followed by agreed replacement leave

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

JOB DESCRIPTION

• Conduct research verification for hiring purposes via phone
• Keep documentary evidence of all information received via phone & email.
• Liaise with hiring candidates for additional candidate information and other queries
• Compile research reports for Team Leader review
• Report any adverse findings to the Team Leader
• Able to work within deadlines and ad hoc task

ESSENTIAL SKILL SETS

• Fresh Graduate SPM/Diploma/Degree/Masters qualifications.
• Law background or background that involves research, analytical skills, investigation skills, and attention to detail will be an added advantage.
• Customer Service, Sales Consultant, Human Resources and related background are acceptable
• Good written and spoken English.
• Candidates with excellent written & spoken skills in Cantonese, Mandarin, Tagalog, Thai, and Indonesian will have an added advantage.
• Good report-writing skills
• Strong ability to work towards conflicting deadlines with efficiency and accuracy
• Excellent understanding of using the internet and doing research to source for information
• Excellent telephone and customer service skills
• Able to think out of the box in solving situations

BENEFITS

• Medical Claims (Up to RM600/peryear)
• HR mandatory policies - Annual Leave, Medical Leave and Hospitalization Leave 
• Yearly Increment (Based on KPI)
• Birthday leave
• Annual Dinner

Perks & Benefits

• Employee equity
• Nearby public transport and bus at LRT Kelana Jaya
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Personal leave
• Personal development opportunities
• Paid training and development

Role & Responsibilities:

1. Contract Lifecycle Management: Work with the Contract Manager to manage the creation, ongoing maintenance, and review of all contracts with business principals, partners, vendors, and customers to mitigate risk and maximize value for the company.
2. Point of Contact and Negotiations: Act as the primary point of contact for all parties in matters related to contract management and negotiate favorable terms to fully describe the engagement, services, and delivery for the company.
3. Negotiation Strategies: Develop and execute negotiation strategies that minimize potential losses to the company while fostering win-win solutions.
4. Stakeholder Collaboration: Maintain continuous communication with business partners, internal sales teams, and relevant stakeholders about contractual issues to enhance relationships and decision-making.
5. Service and Performance Monitoring: Review the contractual performance of both parties to ensure compliance with terms, identify conflicts, and address changes or resolutions required during contract renewal.
6. Deadline and Deliverable Management: Maintain deadlines on deliverables and ensure timely follow-ups with relevant stakeholders to avoid delays in contract execution.
7. Regulatory Compliance and Documentation: Administer documentation, record-keeping, and risk reporting to management while ensuring adherence to organizational and regulatory standards.
8. Service Improvement: Demonstrate continuous commitment to service improvement by engaging relevant stakeholders and identifying opportunities for better contract management practices.

Requirements:

1. Qualifications: Bachelor’s degree in law or a related field.
2. Experience: Minimum 3 years of experience in IT technology contracting, including familiarity with Malaysian law and regulations, particularly around data confidentiality and privacy.
3. Skills:

• Excellent verbal and written communication skills, with the ability to explain complex terms clearly.
• Strong organizational and deadline management skills.
• Proficiency in applying organizational standards to develop efficient contract management processes.

Perks & Benefits

• Employee equity
• Nearby public transport
• Central location
• Medical insurance
• Personal leave
• Personal development opportunities

Play a key role in ensuring excellent patient and client satisfaction by assisting with inquiries, resolving issues, and providing information related to medical services, appointments, billing, and more. Supporting healthcare professionals, and ensuring smooth operations within the medical practice and setting. You will be expected to communicate professionally, handle sensitive information with confidentiality, and provide efficient administrative support to patients, medical staff, and departments.

Job Responsibilities:

• Serve as the first point of contact for patients, visitors, and healthcare professionals in person, over the phone, or via email.
• Answer and address patient inquiries regarding services, procedures, and policies in a professional and compassionate manner.
• Schedule, reschedule, or cancel patient appointments, ensuring accurate data entry into the scheduling system.
• Process billing information accurately and assist in handling payments or setting up payment plans.
• Assist with filling out medical forms and ensuring proper documentation is available.
• Liaise between patients and healthcare providers to ensure effective communication, including relaying patient concerns, appointments, or messages.
• Perform clerical duties such as filing, scanning, and maintaining patient records and documentation.
• Assist in maintaining the front desk area and office supplies.
• Help maintain cleanliness and organization in the waiting area and patient exam rooms, ensuring a welcoming environment.

Job Qualifications:

• Excellent communication skills, both verbal and written, with the ability to communicate with patients, medical staff effectively.
• Strong problem-solving skills and the ability to handle sensitive or challenging situations with tact and professionalism.
• Ability to multitask, remain organized, and manage time effectively in a busy medical office environment.
• Attention to detail, especially when handling patient data and billing.
• High school diploma or equivalent required; further education in medical administration, healthcare, or customer service is a plus.
• Certification in medical office administration, customer service, or a related field is a plus but not required.

Perks & Benefits

• Incentives and yearly bonus.
• Yearly increment
• Personal leave
• Personal development opportunities
• Excellent working environment.

Play a key role in ensuring excellent patient and client satisfaction by assisting with inquiries, resolving issues, and providing information related to medical services, appointments, billing, and more. Supporting healthcare professionals, and ensuring smooth operations within the medical practice and setting. You will be expected to communicate professionally, handle sensitive information with confidentiality, and provide efficient administrative support to patients, medical staff, and departments.

Job Responsibilities:

• Serve as the first point of contact for patients, visitors, and healthcare professionals in person, over the phone, or via email.
• Answer and address patient inquiries regarding services, procedures, and policies in a professional and compassionate manner.
• Schedule, reschedule, or cancel patient appointments, ensuring accurate data entry into the scheduling system.
• Process billing information accurately and assist in handling payments or setting up payment plans.
• Assist with filling out medical forms and ensuring proper documentation is available.
• Liaise between patients and healthcare providers to ensure effective communication, including relaying patient concerns, appointments, or messages.
• Perform clerical duties such as filing, scanning, and maintaining patient records and documentation.
• Assist in maintaining the front desk area and office supplies.
• Help maintain cleanliness and organization in the waiting area and patient exam rooms, ensuring a welcoming environment.

Job Qualifications:

• Excellent communication skills, both verbal and written, with the ability to communicate with patients, medical staff effectively.
• Strong problem-solving skills and the ability to handle sensitive or challenging situations with tact and professionalism.
• Ability to multitask, remain organized, and manage time effectively in a busy medical office environment.
• Attention to detail, especially when handling patient data and billing.
• High school diploma or equivalent required; further education in medical administration, healthcare, or customer service is a plus.
• Certification in medical office administration, customer service, or a related field is a plus but not required.

Perks & Benefits

• Incentives and yearly bonus.
• Yearly increment
• Personal leave
• Personal development opportunities
• Excellent working environment.

Good to announce that we are hiring for PRODUCT SPECIALIST position – base in:

• JOHOR BHARU
• MALACCA

*Kindly inform preferred location in your application*

Job Description

Are you driven, optimistic and ready to take on new challenges?

We are looking for Product Specialists with a growth mindset to connect our brand with our key audiences. To help you succeed in this role, product training and sales coaching will be provided by our experienced and highly qualified sales and marketing team. With a winning and can-do attitude, we believe that we can work together to achieve our shared goals.

Key responsibilities

1. To be pro-active and take charge of the market conversion with sales expansion in your area.
2. Identify customers’ needs and sales opportunities to maximize sales growth through execution of marketing and business development strategies.
3. Conduct sales activities at the highest degree of professionalism and integrity.
4. Ensure timely and accurate preparation of sales quotations, proposal and inquiries to customers.
5. Provide pre- and post-sales training and support to customers.
6. Maintain good relationships with new and existing customers to ensure continuous business growth.
7. Collaborate with team members to achieve the best results.

Job Requirements

• Fresh graduates who are interested to start their career in the pharmaceutical industry are also welcome to apply.
• Candidates with at least 1-2 years of sales experience in the healthcare industry will be an added advantage.
• Resourceful, analytic, results-oriented and able to work under pressure.
• Excellent communication, interpersonal and negotiation skills.
• Candidate with proficiency in Mandarin will be an added advantage, as this role frequently involves effective collaboration and understanding in dealing with various healthcare professional.
• Build and maintain strong relationships with stakeholders in hospitals, clinics or pharmacies.
• Possess a car, valid driving license and willing to travel.

Perks & Benefits

• Allowance (Car, Mobile)
• Petrol Card (Shell)

The company benefits are as below:

1. Medical benefit
2. Employee group insurance
3. Claim reimbursement
4. Compassionate Leave (Bereavement, Marriage, Examination, Birthday)

Are you seeking for an opportunity that transcends the typical lab setting, and you're ready to merge your passion for science with a dynamic, people-centric role, we want to invite you on a journey that's as unique as you are!

We're on the lookout for a dynamic Product Specialists to join our esteemed scientific distributor company and be a driving force in connecting biotechnology solutions with our valued clients.

Job Responsibilities

• Understand clients' needs and tailored solutions and recommendations.
• Address client's inquiries, concerns & technical issues promptly & effectively.
• Implement action plans to achieve sales targets & objectives on assigned areas.
• Regularly engage with clients to provide product updates, conduct presentations, demonstrations and supports.
• Maintain records of activities, forecasts and analysis for management review.

Your Distinctive Traits

• Degree or Master's in Biotechnology, Molecular Biology, Biological sciences, or science field.
• Exceptional communication and interpersonal skills with the ability to connect with clients and recognizing their unique needs.
• Minimum 1 year working experiences. Fresh graduates encouraged to apply.
• Strong analytical and problem-solving skills.
• Ability to work independently and collaboratively in a team, with a customer-focused mindset.
• Possess own car and able to travel outstations * INDOOR ROLE AVAILABLE*

What You'll Gain

• Empowering you to expand your influence and network within the biotechnology and life sciences industry through our dynamic platform.
• A compelling base salary paired with an attractive bonus structure.
• Access to career development pathways and training opportunities with industry experts, paving the way for you to emerge as a standout achiever.
• Collaborate with a team of driven, like-minded professionals, united in our shared pursuit of success.

Ready to Redefine Your Role in Biotech?

Send your resume, a cover letter highlighting your passion for biotechnology and your unique blend of skills, to hr@matrioux.com

Join us in transforming the biotech landscape with a career that's both impactful and personally rewarding!

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Regular team activities

Key Responsibilities:

Sales ;

• • Lead Generation: Identify and target potential customers through market research, networking, and prospecting activities.
  • Sales Presentations: Present products and services to clients, effectively communicating value propositions.
  • Relationship Management: Build and maintain strong, long-term relationships with existing and potential clients.
  • Sales Target Achievement: Meet or exceed sales targets and KPIs as established by the company.
  • Negotiations & Closures: Negotiate contracts, pricing, and terms with clients to close deals.
  • Customer Feedback: Gather feedback from clients to understand their needs and refine sales strategies.

Marketing ;

• • Campaign Development: Plan, design, and execute marketing campaigns across various channels (digital, print, social media, etc.).
  • Market Research: Analyze market trends, customer preferences, and competitor activities to adjust strategies.
  • Collaborate with Digital Marketing Department and other related team.
  • Brand Promotion: Increase brand awareness and visibility by executing brand-building initiatives.
  • Digital Marketing: Implement and manage digital marketing strategies, including SEO, SEM, email marketing, and social media advertising.
  • Event Planning: Organize and manage promotional events, trade shows, and client meetings.
  • Reporting and Analysis: Track and analyze the effectiveness of marketing campaigns and sales performance. Provide regular reports to management.

Perks & Benefits

• Commission and bonus
• Allowance (Transportation claims to site event or related to sales activities)
• Nearby public transport
• Personal leave
• Personal development opportunities
• EPF, SOCSO and EIS Contribution

Lighting Design Specialist

Responsibilities:

· Work closely with the product application team to understand project goals and

requirements.

· Design innovative lighting solutions (including ID, industrial, and façade lighting)

based on client needs.

· Prepare lighting plans, layouts, and specifications using AutoCAD, Dialux, AGi32,

and SketchUp 3D.

· Perform lighting calculations and simulations to ensure efficient performance and

energy savings.

· Choose the best lighting fixtures, controls, and technologies to meet project needs

and budget.

· Provide technical support to internal teams, clients, and partners throughout the

project.

· Stay up-to-date with the latest lighting design trends, technologies, and best

practices.

· Collaborate with architects, interior designers, and contractors to integrate lighting

designs into spaces.

· Participate in project meetings, presentations, and site visits to ensure smooth

project execution.

· Follow industry standards and safety regulations related to lighting design.

Job Requirements:

· 2 years of experience in lighting design (preferred).

· Proficiency in AutoCAD, Dialux, AGi32, SketchUp 3D, or similar software.

· Strong understanding of lighting calculations and energy efficiency.

· Ability to collaborate with internal and external stakeholders.

Perks & Benefits

• Employee equity
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Role Description

We are looking for a Junior Technical Specialist in Malaysia to join our dynamic team.

As a Technical Specialist, you will play a pivotal role in presenting and promoting our product features, benefits and top qualities to potential customers. You will be the go-to person for expert assistance, addressing technical queries and troubleshooting any issues customers may encounter.

To perform this job successfully, an individual must have a high energy level and be able to perform each essential duty in a timely and effective manner. The requirements listed below represent the minimum level of knowledge, skill and ability necessary. Our work environment is fast-paced and exciting!

Responsibilities

• Conduct product presentations to showcase features, benefits and applications to potential clients, including interior designers, carpenters and architects.
• Provide expert assistance to customers for product troubleshooting, addressing technical queries and resolving issues promptly to ensure customer satisfaction.
• Deliver comprehensive product training sessions tailored to the specific needs of interior designers, carpenters and architects, empowering them to utilize our products effectively in their projects.
• Collaborate with cross-functional team members to organize and execute product training programs for key customers, ensuring alignment with business objectives and customer requirements.
• Conduct product presentations to showcase features, benefits and applications to potential clients, including interior designers, carpenters, and architects.
• Provide expert assistance to customers for product troubleshooting, addressing technical queries and resolving issues promptly to ensure customer satisfaction.
• Stay updated on industry trends, product developments and competitor offerings to provide informed guidance and recommendations to customers.
• Develop and maintain strong relationships with customers, understanding their needs and challenges to provide personalized support and guidance.
• Assist in the development of product documentation, training materials, and resources to facilitate effective product adoption and usage.
• Able to liaise and communicates with carpenters and knowledge in carpentry processing.
• Update of technical report and maintain accurate records in the CRM system.

Requirements

• Diplomas, A-Level or equivalent practical experience.
• Minimum 1-year related experience.
• Must possess own vehicle and must be willing to travel nationwide (entire Malaysia).
• Previous experience in a technical support or customer service role, preferably in carpentry industry.
• Customer orientation and ability to adapt/respond to diverse personalities.
• Good Presentation Skill

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance

Aweplus Cx Transformation Sdn Bhd is working with a global legal technology application firm seeking customer service background professionals to assist global clients with various complicated applications. 

This position of ‘Case Management Specialist’ is the major point of contact and support for our international clients. This position requires you to instruct, assist, and communicate with clients to prepare all the relevant documents for their applications. You also need to review the documents and relevant evidence submitted by them.

Qualifications & experience

• Bachelor's degree and at least 1 year of experience in customer service/client management/paralegal (or related fields)
• Strong attention to detail and great time management
• Outstanding client service professionalism
• High degree of self-motivation and ability to work independently under tight deadlines
• Excellent English skills (MUET Band 4 or IELTS 7.0 and above)
• Ability to work in a fast-paced environment to manage complex and dynamic demands.
• Proficiency in Mandarin (reading and writing) is a plus

Tasks & responsibilities

• Evaluate client background and provide suggestions that best fit individual client's needs and goals before processing their cases
• Review multiple types of documents and evidence and provide instruction and feedback
• Reply to client messages regarding their application materials and timeline

Perks & Benefits

• Central location
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture

Job description

Company Description

Airmed is a Malaysian medical device distributor company, specializing in minimally invasive/laparoscopic medical devices. Our focus disciplines include General Surgery, Colorectal, Upper GI, Hepatobiliary, Gynaecology, and Urology. We serve both public and private hospitals in Malaysia.

Role Description

This is a full-time remote role for a Product Specialist. The Product Specialist will be responsible for managing customer relationships with surgeons & nurses, and will serve as the primary point of contact between the company and customers. The Product Specialist will analyze customers' needs and offer surgical solutions to meet those needs. The Product Specialist will also provide sales support in the operating theatre. This job is based in Klang Valley/East Coast (Kelantan, Terengganu & Pahang)

Qualifications

Analytical Skills

Excellent Communication skills

Bachelor's degree in Business or Healthcare related field

Excellent organizational and time-management skills

Fresh graduates are welcomed to apply

Perks & Benefits

• Personal leave
• Personal development opportunities
• Incentive and commission
• Reimbursement of toll and carpark
• Medical allowance, car allowance, hp allowance

Job description

Company Description

Airmed is a Malaysian medical device distributor company, specializing in minimally invasive/laparoscopic medical devices. Our focus disciplines include General Surgery, Colorectal, Upper GI, Hepatobiliary, Gynaecology, and Urology. We serve both public and private hospitals in Malaysia.

Role Description

This is a full-time remote role for a Product Specialist. The Product Specialist will be responsible for managing customer relationships with surgeons & nurses, and will serve as the primary point of contact between the company and customers. The Product Specialist will analyze customers' needs and offer surgical solutions to meet those needs. The Product Specialist will also provide sales support in the operating theatre. This job is based in Klang Valley/East Coast (Kelantan, Terengganu & Pahang)

Qualifications

Analytical Skills

Excellent Communication skills

Bachelor's degree in Business or Healthcare related field

Excellent organizational and time-management skills

Fresh graduates are welcomed to apply

Perks & Benefits

• Personal leave
• Personal development opportunities
• Incentive and commission
• Reimbursement of toll and carpark
• Medical allowance, car allowance, hp allowance

Job description

Company Description

Airmed is a Malaysian medical device distributor company, specializing in minimally invasive/laparoscopic medical devices. Our focus disciplines include General Surgery, Colorectal, Upper GI, Hepatobiliary, Gynaecology, and Urology. We serve both public and private hospitals in Malaysia.

Role Description

This is a full-time remote role for a Product Specialist. The Product Specialist will be responsible for managing customer relationships with surgeons & nurses, and will serve as the primary point of contact between the company and customers. The Product Specialist will analyze customers' needs and offer surgical solutions to meet those needs. The Product Specialist will also provide sales support in the operating theatre. This job is based in Klang Valley/East Coast (Kelantan, Terengganu & Pahang)

Qualifications

Analytical Skills

Excellent Communication skills

Bachelor's degree in Business or Healthcare related field

Excellent organizational and time-management skills

Fresh graduates are welcomed to apply

Perks & Benefits

• Personal leave
• Personal development opportunities
• Incentive and commission
• Reimbursement of toll and carpark
• Medical allowance, car allowance, hp allowance

Roles & Responsibilities:

• Act as Subject Matter Expert (SME): Serve as the SME for focus products, including building and deploying customer Standard Operating Environment (SOE).
• Pre-Sales Technical Support: Provide technical support for EUC business, focusing on EUC product solutions, HP TechPulse, and Teradici.
• Infrastructure Solution Design: Analyze, integrate, and architect infrastructure solutions aligned with customer business, technical, and operational requirements.
• Bidding Support and Solution Verification: Assist in bidding efforts by architecting solutions, preparing Bills of Materials (BOM) and quotations, liaising with partners or principals, and verifying solutions.
• Documentation and Proposal Writing: Contribute to technical proposal preparation, including write-ups, presentations, and proof-of-concepts (POCs).
• Technical Advice and Support: Provide advanced technical advice and support to Level 1, 2, and 3 engineers.
• Customer On-Site and Remote Support: Deliver on-site and remote troubleshooting services for customers.
• Incident Management: Handle high-severity incidents, prepare and submit incident reports, and ensure adherence to SLA requirements.
• Problem Management Leadership: Lead problem management for supported products and coordinate the submission of problem management reports.
• Liaison with Technology Principals: Act as a technical champion, liaising with principals for assigned solutions, products, and technologies.
• Deployment Team Coordination: Collaborate with internal and third-party deployment teams to ensure the successful delivery of projects.
• Consultancy Services: Interface with customers to provide technical consultancy and guidance.
• Preventive Maintenance Activities: Participate in preventive maintenance activities to enhance system performance and stability.
• Service Level Agreement (SLA) Compliance: Ensure all service requests are responded to and resolved within agreed timeframes.
• Continuous Learning and Certification: Pursue relevant industry certifications and contribute to knowledge growth as part of career development.

Requirements:

• Qualifications: 
  • Diploma or Bachelor’s Degree in Computer Science, Information Technology, or equivalent. 
  • A minimum of two of the following professional certifications are highly recommended:
    • CompTIA Certifications: A+, Server+, or Network+
    • Microsoft Certifications:
      • Modern Desktop Administrator Associate
      • Azure Fundamentals
      • Azure Administrator Associate
    • Apple Certification: Apple Certified Support Professional (ACSP)
    • VMware Certifications:
      • Certified Technical Associate - Digital Workspace (VCTA-DW)
      • Certified Professional - Digital Workspace (VCP-DW)
    • Cisco Certification: Cisco Certified Network Associate (CCNA)
    • ITIL Certification: ITIL 4 Foundation
• Experience: 
  • Minimum 3 years of experience in IT roles, with hands-on exposure to HP products, including TechPulse and Teradici.
  • Demonstrated expertise in SOE design and network image deployment.
• Skills:
  • Proficiency in English (written and spoken); additional language skills are advantageous.
  • Strong documentation and proposal writing skills.
  • Excellent interpersonal and communication skills with stakeholders at all levels.
  • Ability to work independently under tight schedules and meet stringent deadlines.

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development

角色和職責：

1. 合約生命週期管理：與合約經理合作，管理與業務負責人、合作夥伴、供應商和客戶的所有合約的創建、持續維護和審查，以降低風險並最大化公司價值。
2. 聯絡點和談判：作為所有各方在合約管理相關事宜上的主要聯絡點，並談判有利的條款，以充分描述公司的參與、服務和交付。
3. 談判策略：制定並執行談判策略，最大限度地減少公司的潛在損失，同時促進雙贏的解決方案。
4. 利害關係人協作：與業務合作夥伴、內部銷售團隊和相關利害關係人就合約問題保持持續溝通，以加強關係和決策。
5. 服務與績效監控：審查雙方的合約履行情況，以確保遵守條款、識別衝突並解決合約續約期間所需的變更或解決方案。
6. 截止日期和可交付成果管理：維持可交付成果的截止日期，並確保及時跟進相關利益相關者，以避免合約執行的延誤。
7. 監管合規性和文件記錄：管理文件、記錄保存和向管理層報告風險，同時確保遵守組織和監管標準。
8. 服務改進：透過讓相關利害關係人參與並確定更好的合約管理實踐的機會，展示對服務改進的持續承諾。

要求：

1. 資格：法律或相關領域的學士學位。
2. 經驗：至少 3 年 IT 技術承包經驗，包括熟悉馬來西亞法律和法規，特別是在資料機密性和隱私方面。
3. 技能：

• 優秀的口頭和書面溝通能力，能夠清楚地解釋複雜的術語。
• 強大的組織和期限管理能力。
• 熟練應用組織標準來發展有效的合約管理流程。

津貼和福利

• 員工股權
• 附近的公共交通
• 中心位置
• 醫療保險
• 事假
• 個人發展機會

About the role

We are seeking a talented Technical Veterinarian cum Product Specialist to join our team in Shah Alam, Selangor. This full-time position will play a crucial role in providing technical support and product expertise to our livestock, feed, and companion animal customers.

What you'll be doing

• • Provide technical support and advice to clients on the use of our animal health and nutrition products
  • Conduct training and education sessions for customers on product features, usage, and best practices
  • Assist in the development and testing of new animal health and nutrition products
  • Stay up-to-date with the latest industry trends, regulations, and best practices in veterinary medicine and animal care
  • Collaborate with the sales and marketing teams to support product launches and promotional activities
  • Liaise with regulatory bodies and industry associations to ensure compliance with relevant laws and regulations

What we're looking for

• • A qualified veterinarian with a degree in DVM Veterinary Medicine or MSc.
  • At least 3-5 years of experience working in the animal health / livestock industry or animal clinics
  • Strong technical knowledge and understanding of animal health, nutrition, and care
  • Excellent communication and interpersonal skills, with the ability to effectively liaise with clients and stakeholders
  • Proficiency in problem-solving, analytical thinking, and critical decision-making
  • A passion for staying up-to-date with the latest industry trends and innovations

What we offer

• • Competitive salary 
  • Company car will be provided

Interested candidates are invited to write-in or email the application stating comprehensive details of qualification, expected salary, contact telephone number.

Gladron Chemicals Sdn Bhd (93253-W)

No. 7, Jalan TP 7, UEP Industrial Park, 40400 Shah Alam, Selangor, Malaysia

Tel : 03 5191 8989

Email :howard@gladron.com

What we offer

• • Competitive salary 
  • Company car will be provided

Lighting Design Specialist

Responsibilities:

· Work closely with the product application team to understand project goals and

requirements.

· Design innovative lighting solutions (including ID, industrial, and façade lighting)

based on client needs.

· Prepare lighting plans, layouts, and specifications using AutoCAD, Dialux, AGi32,

and SketchUp 3D.

· Perform lighting calculations and simulations to ensure efficient performance and

energy savings.

· Choose the best lighting fixtures, controls, and technologies to meet project needs

and budget.

· Provide technical support to internal teams, clients, and partners throughout the

project.

· Stay up-to-date with the latest lighting design trends, technologies, and best

practices.

· Collaborate with architects, interior designers, and contractors to integrate lighting

designs into spaces.

· Participate in project meetings, presentations, and site visits to ensure smooth

project execution.

· Follow industry standards and safety regulations related to lighting design.

Job Requirements:

· 2 years of experience in lighting design (preferred).

· Proficiency in AutoCAD, Dialux, AGi32, SketchUp 3D, or similar software.

· Strong understanding of lighting calculations and energy efficiency.

· Ability to collaborate with internal and external stakeholders.

Perks & Benefits

• Employee equity
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Lighting Design Specialist

Responsibilities:

· Work closely with the product application team to understand project goals and

requirements.

· Design innovative lighting solutions (including ID, industrial, and façade lighting)

based on client needs.

· Prepare lighting plans, layouts, and specifications using AutoCAD, Dialux, AGi32,

and SketchUp 3D.

· Perform lighting calculations and simulations to ensure efficient performance and

energy savings.

· Choose the best lighting fixtures, controls, and technologies to meet project needs

and budget.

· Provide technical support to internal teams, clients, and partners throughout the

project.

· Stay up-to-date with the latest lighting design trends, technologies, and best

practices.

· Collaborate with architects, interior designers, and contractors to integrate lighting

designs into spaces.

· Participate in project meetings, presentations, and site visits to ensure smooth

project execution.

· Follow industry standards and safety regulations related to lighting design.

Job Requirements:

· 2 years of experience in lighting design (preferred).

· Proficiency in AutoCAD, Dialux, AGi32, SketchUp 3D, or similar software.

· Strong understanding of lighting calculations and energy efficiency.

· Ability to collaborate with internal and external stakeholders.

Perks & Benefits

• Employee equity
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Lighting Design Specialist

Responsibilities:

· Work closely with the product application team to understand project goals and

requirements.

· Design innovative lighting solutions (including ID, industrial, and façade lighting)

based on client needs.

· Prepare lighting plans, layouts, and specifications using AutoCAD, Dialux, AGi32,

and SketchUp 3D.

· Perform lighting calculations and simulations to ensure efficient performance and

energy savings.

· Choose the best lighting fixtures, controls, and technologies to meet project needs

and budget.

· Provide technical support to internal teams, clients, and partners throughout the

project.

· Stay up-to-date with the latest lighting design trends, technologies, and best

practices.

· Collaborate with architects, interior designers, and contractors to integrate lighting

designs into spaces.

· Participate in project meetings, presentations, and site visits to ensure smooth

project execution.

· Follow industry standards and safety regulations related to lighting design.

Job Requirements:

· 2 years of experience in lighting design (preferred).

· Proficiency in AutoCAD, Dialux, AGi32, SketchUp 3D, or similar software.

· Strong understanding of lighting calculations and energy efficiency.

· Ability to collaborate with internal and external stakeholders.

Perks & Benefits

• Employee equity
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities