職位描述

公司背景：製造

1）全面負責銀行帳戶的處理，包括銀行對帳以及本地和國外帳戶的管理。

2) 分析並準備公司現金流動的月預測報告。 3）各部門預算的編制與監控

4）全面負責監控公司現金流量，確保現金充足用於營運費用。

5）全面負責應付帳款，包括準備每月帳齡報告及債權人對帳。

6) 為本地和國外供應商準備付款清單，以確保所有付款都能按期支付。

7) 全面負責監控應收帳款並協助下屬確保所有款項按期收到。

8）全面負責對整張發票進行監控和檢查，確保整張發票輸入正確、準確。

9)準備結帳每月管理報告的所有前期工作，並與其他部門聯絡編制和記錄結帳文件。

10)協助編制制定期管理帳目、現金流量計畫、財務分析，並向最高管理階層報告。

11）準備年終審計和稅務計算的時間表和報告。

12）全面負責稅務代理人對費用及應付項目的稅務查詢。

13）與其他部門密切合作，執行公司銷售、採購和其他財務報告活動。

14）每年協調兩次庫存內部盤點活動。

15)協助外部審計師進行年度盤點評估並提交年度管理帳目以準備經審計的財務報表

16) 與公司秘書聯絡秘書事務

17) 完成總經理的任何臨時任務/報告要求

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險
• 事假
• 個人發展機會

職位描述

公司背景：製造

1）全面負責銀行帳戶的處理，包括銀行對帳以及本地和國外帳戶的管理。

2) 分析並準備公司現金流動的月預測報告。 3）各部門預算的編制與監控

4）全面負責監控公司現金流量，確保現金充足用於營運費用。

5）全面負責應付帳款，包括準備每月帳齡報告和債權人對帳。

6) 為本地和國外供應商準備付款清單，以確保所有付款都能按期支付。

7) 全面負責監控應收帳款並協助下屬確保所有款項按期收到。

8）全面負責對整張發票進行監控檢查，確保整張發票輸入正確、準確。

9)準備結帳每月管理報告的所有前期工作，並與其他部門聯絡編制和記錄結帳文件。

10)協助編制定期管理帳目、現金流量計畫、財務分析並向最高管理階層報告。

11）準備年終審計和稅務計算的時間表和報告。

12）全面負責稅務代理人對費用及應付項目的稅務查詢。

13）與其他部門密切合作，執行公司銷售、採購和其他財務報告活動。

14）每年協調兩次庫存內部盤點活動。

15)協助外部審計師進行年度盤點評估並提交年度管理帳目以準備經審計的財務報表

16) 與公司秘書聯絡秘書事宜

17) 完成總經理的任何臨時任務/報告要求

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險
• 事假
• 個人發展機會

As the Executive Housekeeper, you will be responsible for one of the biggest departments in the hotel. Your influence on the team will ensure the delivery of an exceptional customer experience. You will be in charge of the entire housekeeping team and ensure due to your excellent knowledge and management skills that all guest rooms and public areas are sufficiently cleaned and up to the high standards. Further you will provide the team members with guidance and training , implement SOPs and ensure well maintained guest facilities.

Job Responsibilities:

• Builds business by identifying and selling property; maintaining relationships with clients.
• Identifies sales opportunities by identifying property and evaluating their position in the industry; researching and analyzing sales options.
• Establishing contact and developing relationships with prospects; recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance and project information
• Stays informed about industry trends, market activities, and competitors to identify summaries of surrounding projects.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing Company standards.
• Maintains professional and technical knowledge by attending educational workshops; attend to agency briefing; assist agency to close sales; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related KPI as needed especially sales target given.

Key Skills Requirements:

• Presentation Skills
• Client Relationships
• Emphasizing Excellence
• Negotiation
• Prospecting Skills
• Meeting Sales Goals
• Creativity
• Sales Planning
• Independence
• Motivation for Sales

Job Requirements:

• Candidate must possess at least a SPM/"O" Level, any field
• Required language(s): Bahasa Malaysia, English
• At least 2 year(s) of working experience in property consultation and sales will be an added advantage 
• Willing to work during weekend and public holidays
• Based at D'Island Puchong Sales Gallery

Key Responsibilities:

• Provide administrative support to the sales team, including generating contracts and handling inquiries within defined timelines.
• Monitor and manage team communications effectively.
• Prepare and send contracts, ensuring progress and follow-ups with clients.
• Support the team by creating opportunities for sales and resolving contract-related queries.
• Assist in ensuring compliance with departmental standards, KPIs, and deadlines.
• Contribute to process improvement by preparing helpful resources and reports.
• Manage leads and cancellations to maintain a seamless sales process.

Scope of Responsibilities

1. Accounts and Financial Reports, Fixed Assets, Budget, Policies and Procedures, Audit and etc.
2. Ensure compliance with regulations, related to the Environmental Quality Act, Safety and Health Act, and management system standards, while ensuring that the QESH achieves its intended results by incorporating a process approach, risk-based thinking, and implementing improvements to enhance performance.

Key Task

1. Accounts and Financial Reports

• To maintain full sets of accounts in compliance to generally accepted accounting standards.
• Ensure completeness, timeliness and accuracy of financial statements and management reports and etc.
• Check and review chart of accounts, coding and proper entries of data.
• Assist in drafting, adherence, revision and update of policies and procedures for Group Finance.

2. Fixed Assets

• Ensure timely update of fixed assets register and completeness of fixed assets records.
• Ensure correctness and appropriateness of depreciation policies and computation.
• Periodic fixed assets physical count, review existence of assets and internal controls to ensure proper safeguards of assets.
• Identify and remind internal control to safeguard assets.

3. Budget

• Monitoring of actual result and capital expenditure requisitions against budget.
• Assist in preparation, checking, revision and compilation of budget.
• Prepare other ad-hoc analysis or projections as required by immediate superior/HOD.

4. Audit

• Ensure timely preparation of year end accounts for audit.
• Co-ordinate on audit schedules, debtors / creditors circulation and etc.
• Preparation of schedules and other liaisons with auditors.

5. Policy, Process and Procedures

• Ensure compliance to existing policy and procedures as well as Quality Standards.
• Actively review and identify process bottleneck and recommend for improvement including automation of processes
• Lead in inter-department liaisons in developing process and procedures and documentation of those policies and procedures.

6. To act as additional back up for CIT.

7. To act as relief for other executives or subordinates’ work.

8. Undertake other duties as directed by the Head of Group Finance.

Job Requirements

• Qualification :          Diploma in Accountancy or equivalent.
• Experience   :          Minimum 3 years related working experience.
• Specific skills/ abilities   :          

 i)  Leadership, supervisory and communication skills

ii)  Effective planning and tasks and time management skill

iii) Report writing and multi-tasking

iv) Computer (Advance Excel, Words and Powerpoint)

• Personal qualities         :           

i)  Leadership, positive attitude and honesty

ii) Initiative and committed to work

iii) Ability to work independently as well as in a team

iv) Effective and efficient worker

v) Ability to work under pressure

Job Level     :   Non-Executive 

Summary of Senior Account Executive – Income Auditor (IA), General Cashier (GC), Payable (AP), General Ledger (GL)

To ensure proper and correct posting and mapping in AR / AP / Inventory / Revenue / Receipt / GL modules and others related in system both manually and software. 

To ensure all revenue and expenses are taken up and booked accurately into accounting system and monthly management reports are produced in timely manner as required by the holding company.

To ensure all accounting entries are appropriately performed with accordance to Malaysia Accounting Standard and are in line with Hotel Policies and Standard.

To directly assist Financial Controller in day-to-day Finance & Accounting operations, accounting matters, audit and other Finance administrative tasks as and when it is required.

Duties and Responsibilities :

a) Income Auditor

1. To coordinate the daily functions of Night Audit and Income Audit are performed with accordance to Hotel Accounting Standard and Company’s policies.
2. Reconcile all other Miscellaneous Income in PMS and prepare itemized listing for each income for tax purposes.
3. Input all income and payment into Daily Revenue Report and to tally with Guest Ledger, Deposit Ledger and AR Ledger movement.
4. Prepare daily revenue report complete with statistic of Room and F&B. Distribute to department head timely basis.
5. Prepare daily revenue journal, ensuring that revenues have been classified to the correct general ledger code and import by GL on daily basis into Q3 Financial System.
6. Review Rate Variance Report and notify Financial Controller on any unauthorized discrepancy.
7. Review and audit Room Discrepancy Report (Maid Room Checklist against Front Office system room status).
8. Conduct physical spot check on ‘000’ and ‘0S’ Room on timely manner or as assigned by Financial Controller.

b) General Cashier

1. Monitor compliance with hotel policies for House Banks, Daily Banking of Cash and Foreign Exchange Policies (if any).
2. Collect daily cashier envelopes from drop safe in presence of a witness each morning. Open and count contents of each envelope in presence of a witness and record cash totals on general cashier report. Ensure witness signature is obtained.
3. Conduct bank trip to deposit daily cash collection into respective bank account in presence of at least one witness via Hotel registered vehicle or any mean of transportation as approved by Financial Controller.
4. Prepare daily General Cashier report and forward to Financial Controller for review.
5. Responsible in posting Bank In Slip for cash collection and clearing the Cash Clearance Ledger.
6. Responsible in updating Cash Receipt in Bank Reconciliation Statement.
7. Process Petty cash and as required and reconcile weekly.
8. Reimburse approved petty cash claims to departments on a timely basis and submit Cashier float reimbursement cheque request to AP Shared Service when the amount fall to minimum PAR of RM1,000.00 (One Thousand).
9. Compile cashier overage/shortage report and ensure report is routed to department head for review then submit to Financial Controller at end of each month for review. Investigate any individually significant variances on a timely basis and report any unexplained variances to the Financial Controller.
10. Ensure General Cashier float is counted with an independent witness at least once per month and to conduct surprise float check at all outlets.
11. Ensure all house floats are supported by current, fully completed and approved house bank contracts and recipient fully understands contract per hotel policy.
12. Ensure house float is returned by any terminating employees. After float has been returned, cancel float contract and send a copy to Human Resources, retaining the original for your records.
13. To maintain the safety of GC Safe Deposit Box and Drop In Safety Box keys and passwords at all time.
14. To maintain sufficient small notes for operation use.

c) Accounting General

1. Prepare and post journal vouchers of all accrual expenses.
2. Perform reconciliation on accrual accounts and to tally with General Ledger and update in reconciliation schedule at month end.
3. Perform Bank Reconciliation and ensure the Cash Book in General Ledger is tally with Bank Statement on 30th or 31st monthly.
4. Undertake any other tasks as requested by the Financial Controller from time to time.
5. Bring to the attention of the Financial Controller any matter requiring attention.
6. To co-ordinate with all Head of Departments on monthly reports for account closing purposes and ensure reports are received on timely manner (eg. Utility, Inventory, Kitchen Inter-Transfer, Store Issue etc)
7. To validate and verify the Verification & Approval Form (VAF) before Account Assistant sending out via HelloSign.
8. To co-ordinate with Account Assistant and Account Officer that all balance sheet reconciliations are performed on timely manner.
9. To co-ordinate with Account Assistant and Account Officer that all monthly journals, accruals and prepayment are accounted for.
10. To co-ordinate with Account Assistant that all payment obligations are remitted on timely manner

a) Rental – before 7th monthly (current month)

b) Contract Labour – before 7th monthly (last month)

c) Statutory/Taxes – minimum 2 (two) weeks prior to its due date.

d) All contracted services – first week monthly

d) Finance General

1. To periodically update Contract / Licence / Insurance Listing and ensure they are renewed before expiry date.
2. To ensure tax return form are submitted on timely manner.
3. To ensure Budget are posted into Q3 Financial before opening new fiscal period in Q3F.
4. To co-ordinate with all Finance and Accounting team members during the audit period and ensure all documentations are in place.
5. To assist Financial Controller on audit inquiries.
6. Maintain an effective filing system for all accounting documents (journals, receipts, revenue and sales transaction slips and invoices, stock card, cheque register, payment voucher, fixed asset invoices and register, etc) for future reference and to safe-keep for at least 7 (seven) years for Custom Audit.
7. Maintain an effective filing system for all Contracts/Licences /Taxes /Insurance
8. To provide and maintain all Hotel Contracts / Maintenance Agreement / Deposits records with Suppliers / Contractors
9. Bring to the attention of the Financial Controller any matter requiring attention.
10. To take charge and represent Financial Controller in Accounting & Finance matters during his/her absence.

Job Requirement :

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Finance / Accountancy / Banking, Hospitality / Tourism / Hotel Management, Business Studies / Administration / Management
• Preferably at least 3 years of related working experience.
• Preferably Executives (Hotel) specializing in Accounting / Auditing or equivalent.
• Good communication skills in English, Malay language for both spoken and written
• 1 Full-time positions available

Job Descriptions:

• To provide technical support, planning and implementation of housing defects maintenance activities and tasks to ensure smooth running of management.
• Troubleshoot and solving emergency in the most effective and efficient manner with main contractor, Subcontractor.
• Liaise and coordinate with project personnel, Customer Relation Officer, Customer or end user (house owner) on scheduled and unscheduled maintenance/ defects issues in the best manner.
• To carry out predictive & preventive maintenance/defects works according to the planned schedule.
• Assist to develop and enhance existing maintenance/ defects program management to be more proactive manner.
• Comprehensive records keeping of all maintenance/ defects activities.
• Plans and implement daily, weekly, monthly and yearly routine maintenance/ defects programs and emergency recovering plans.
• Attending to customer, contractor on site to support and coordination works.
• Follow up with the daily routine job that has been assigned by the Manager
• Execute or perform any task or assignment that may be assigned by the superior.
• Preparing SOP for end users to use where necessary.
• Manage maintenance/defects inventory (tools, spare parts and etc.) to ensure parts are available in time of needs.
• To ensure good housekeeping is maintained at all times (5S).
• May be required to work in shift or weekend to support the required maintenance/ defects activities.
• Perform other ad-hoc tasks assigned
• Discuss and update the status to the superior timely.
• To be based at Batu Pahat Branch Office
• Working period of Monday-Saturday (8am-5pm)

Job Requirement:

• Candidate should possess a Diploma / Advanced Diploma, Bachelor Degree, Professional Certificates or equivalent in Architecture,Property Development / Real Estate Management,Engineering (Civil),Human Resource Management
• Preferably at least 2 years of related working experience.
• Preferably specializing in Customer Service or equivalent.
• Good communication skills in English,Malay language for both spoken and written
• 1 positions available
• Possess good analytical skills, meticulous, positive working attitude, committed, good interpersonal skills and follow up skills.
• Ability to build good relationship internally and externally
• Multi-tasking is expected.
• Able to work independently under minimal supervision.
• Able to work under pressure and meet deadline
• To be based at Batu Pahat Branch Office.

Job Description:

• Entering and uploading transaction reports and invoices into company databases
• Sorting, coding, matching and filing invoices, expense reports and complete and incomplete transactions
• Organizing and maintaining creditor and vendor files and corresponding with vendors and creditors
• Preparing and processing electronic payments, transfers and financial transactions
• Processing incoming payments and accounts and ensuring compliance with financial regulations and procedures
• Evaluating reports and verifying discrepancies to resolve client billing issues and to finalize client payments
• Maintaining accurate records and providing documentation for auditing and tax reporting purposes
• Perform bank reconciliation and payment records verification
• Perform supplier reconciliation
• Perform various reconciliation for amount received or invoice/PO/DO before requesting for payment
• Prepare weekly reports on accounts receivable, aging and unbilled amount
• Prepare weekly reports for payable amount, budget (to manage liquidity) and operating expenses
• Resolve any discrepancies and ensure all clear
• Follow up with the collections from relevant parties
• Perform other ad-hoc tasks assigned

Job Requirement:

• Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in Finance/Accountancy or equivalent from a recognized institution
• At least 1 years of relevant working experience. Experience in property development industry is an added advantage
• Detailed with excellent problem-solving skills, proactive and able to meet tight deadline.
• Knowledge in IFCA.net and SQL system will be an added advantage
• Well verse in Microsoft Office software
• Possess good analytical skills, meticulous, positive working attitude, committed, good interpersonal skills and follow up skills.
• Ability to build good relationship internally and externally

The Assistant Board Secretary supports the Board Secretary in coordinating and managing board-related activities. Responsibilities include preparing meeting agendas, recording and distributing accurate minutes, maintaining records and correspondence, and ensuring compliance with school policies and legal requirements. The role also involves assisting in organizing board events, liaising with board members, and performing administrative duties to facilitate the smooth operation of board functions.

Requirements:

• Strong organizational and communication skills.
• Proficiency in both written and spoken Chinese and English.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) .
• Must have transport for commuting.
• Attention to detail and ability to handle confidential information.
• Experience in administrative or secretarial roles is an advantage.

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between NielsenIQ and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.   

 RESPONSIBILITIES  

• Summarize data in tables, charts, and graphs  
• Analyze and interpret sales data 
• Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations  
• Review data for errors and inconsistencies  
• Use internal tools and data sources  
• Independently discusses analysis design to best answer client questions with CBP/client  
• Discuss design and calculate the Quantified Business Opportunity  
• Drive time/cost-effectiveness on the project  
• Support meeting the COE objectives as a whole  
• Inspire peers and co-workers  

The HR Assistant provides administrative support to the Human Resources Department in various HR functions, including recruitment, employee records management and compliance with labor laws. This role requires attention to detail, excellent organizational skills, and the ability to maintain confidentiality.

Key Responsibilities:

• Assist in the recruitment and onboarding process of new staff.

• Maintain and update employee records in the HR system.

• Support HR with performance management and employee relations tasks.

• Ensure compliance with school policies and labor regulations.

• Provide general administrative support to the HR department.

Requirements:

• Diploma or higher in Human Resources, Business Administration, or related field.

• Prior experience in an HR role is an advantage.

• Strong communication and organizational skills.

• Proficient in MS Office applications.

• Able to maintain confidentiality and professionalism.

Job Responsibilities:

Responsibilities

1. Responsible for overall planning of project development.
2. Involve in land acquisition, project inception feasibility study, design conceptual and development.
3. Liaison with local authorities and consultants for all submission and approvals are obtained timely.
4. Attend authorities and client consultant meetings.
5. Coordinate with Marketing and Contract Departments regarding SPA, launching, costing, tender, building materials and specification.
6. Report to the management regarding planning, submission and approvals status.
7. Create and maintain project documentation and filing.
8. Other duties assigned as and when required.

Job Requirements:

Requirements

1. Candidate must possess at least a Diploma or Bachelor Degree in Civil Engineering from recognized institution
2. Familiar with the authorities' submission and approval procedures
3. Minimum 5 year(s) of working experiences in property development industry related to project planning and development
4. Familiar with work scheduling / planning and good in report writing
5. Possess a positive attitude, ability to organize, plan, meet deadlines and work well under pressure
6. High level of initiative & able to work independently
7. Required skill(s): MS Office, Excel, MS Project, Power Point, Autocad, etc.
8. Good communication skills in English and Bahasa Malaysia
9. Willing to travel.

Scope of Responsibilities

1.  Performs internal auditing work; providing input to development of the Annual Audit Plan. Maintains all organisational and professional ethical standards.
2. Ensure compliance with regulations, related to the Environmental Quality Act, Safety and Health Act, and management system standards, while ensuring that the QESH achieves its intended results by incorporating a process approach, risk-based thinking, and implementing improvements to enhance performance.

Key Task

1.   Supervise the compilation of the organisation's key risk areas and provides input to the development of the Annual Audit Plan.
2. Performs audit procedures, including identifying and defining issues, developing criteria, reviewing and analysing evidence, and documenting client processes and procedures.
3. Conducts interviews, reviews documents, composes summary memos, and prepares working papers.
4. Identifies, develops, and documents audit issues and recommendations using independent judgement concerning areas being reviewed.
5. Communicates the results of audit via written reports and oral presentations to management.
6. Develops and maintains productive client and staff relationships through individual contacts and group meetings.
7. Pursues professional development opportunities, including external and internal training and professional association memberships, and shares information gained with co-workers.
8. Represents Internal Audit on organisational project teams.
9. Undertake other duties as directed by the Senior Manager - Internal Audit.

Requirements

1.  Qualification: Minimum diploma, or degree, or professional qualification/ certification (e.g. CIA, CMIIA, CA(M), CPA or CISA).
2. Experience: Minimum 5 to 8 years relevant working experience in auditing, accounting, or Operations.
3. Specific skills/ abilities:

• Skills in applying internal auditing principles & practices.
• Skills in collecting & analysing complex data, evaluating information & systems, and drawing logical conclusions.
• Good planning skills, and in maintaining composure under pressure while meeting multiple deadlines.
• Computer literate in preparing working papers and reports.
• Effective verbal and written communication skills.
• Good interpersonal, negotiation and problem-solving skills.    

Personal qualities:

• Ability to work with minimum supervision and result-oriented.
• Open minded with positive work attitude.
• High integrity & discipline, team player, self- motivated and resourceful.

Job Description

PRIMARY RESPONSIBILITES

Issuance of invoice based on Order to Bill (O2B) process standard policies and best practices in line with SGS customer and contract requirements.

SPECIFIC RESPONSIBILITES

• Compiles, computes and records billing, statistical data, and other numerical data for billing purposes.
• Ensure all sales orders are opened in a timely manner.
• Complies with Internal Control System throughout the billing process.
• Assist, coordinate and cooperate with business to ensure the quality and timing of invoicing.
• Operate 3rd Party customer web portals.
• Receive, analyze and issue credit note request in line with the approval process.
• Sending, archiving and following up of invoices.
• Monitor open sales orders daily.
• Perform daily duties as outlined by the Billing Manager.
• Assist in month end closing and internal/ external audit requirements, providing all required documentation.
• Make continuous improvement and innovation through investigation and recommendations to designated supervisor.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Job Brief:

Job Responsibilities:

Responsibilities

• Manage both direct and indirect tax compliance matters of LBS Group for both Malaysian and overseas entities ensuring compliance.
• Prepare / review transfer pricing (“TP”) documentation and assist in the implementation of TP requirements on related companies’ transactions.
• Support Accounts team on tax provision calculation.
• Liaise with tax authorities, government agencies, tax consultants and other external parties on all tax matters for the Malaysian and overseas entities within LBS Group.
• Assist business / operating units on the tax implications from new business structure / transactions.
• Handle tax audits and queries from tax administration on as-needed basis.
• Follow up on findings from tax audits and advise required changes for improving tax compliance status

Job Requirements:

Requirements

• Candidate must possess at least a Bachelor’s degree in Accountancy / Commerce Accounting / Finance / Professional Qualifications (ACCA, CTIM, CPA or CIMA) or equivalent from a recognized institution
• Minimum 1 year of relevant experience in a tax / accounting / commercial firm. Experience in property development industry is an added advantage
• Knowledge in IFCA software will be an added advantage
• Excellent command of English, Bahasa Malaysia and Chinese – both verbal & written
• Possess an analytical mind and curious nature, meticulous, committed, and willing to learn.
• Able to build good rapport internally and externally.
• Proficiency in Microsoft Office software and good time management is expected.

Your responsibilities as the E-commerce Executive will include but not limited to:

• Overall e-commerce guideline and flows understanding.
• Conduct a thorough analysis of the customer journey on our e-commerce website.
• Identify opportunities to enhance the overall user experience and increase conversion rates.
• Collaborate with the technical team to ensure the website is running smoothly and perform regular maintenance tasks.
• Troubleshoot and address any issues related to website functionality promptly.
• Maintain product listings, ensuring accurate and up-to-date information.
• Regularly review and update website content, including images and descriptions.
• Assist in setting up and managing promotions, discounts, and special offers on the website.
• Monitor the performance of promotions and provide insights for improvement.
• Contribute to the creation of engaging and persuasive product descriptions, promotional content, and marketing copy.
• Ensure consistency in brand messaging across the website.
• Utilize data analytics tools to analyse E-commerce performance metrics and identify areas for improvement.
• Assist in generating reports and insights to support decision-making processes.
• Collaborate with marketing and sales teams to align promotional activities with customer journey optimization efforts.
• Coordinate with the creative team for the development of visually appealing content.
• Any other assignments as directed by immediate superior as and when required.

• Serving mainly to the needs of the Group CEO whilst direct reporting to the CEO Office Manager.
• Manage the Group CEO's complex schedule, including coordinating meetings, travel arrangements and event planning.
• Act as the primary point of contact for internal and external stakeholders, effectively managing inquiries and requests.
• Build and maintain strong relationships with internal and external stakeholders, including senior executives, clients and partners.
• Prepare and review documentation, such as correspondence, reports and presentations.
• Conduct research and prepare materials for meetings, presentations and decision-making processes.
• Assist the Group CEO at meetings, e.g. taking minutes and preparing refreshments as needed.
• Handle travel arrangements for the Group CEO such as such as flights, accommodation and ground transportation.
• Manage travel and expense reimbursements.
• Maintain accurate records and files.
• Involving and assisting in the day-to-day operations of the CEO Office by supporting the administrative works.
• Any other tasks as may be required by the Group CEO and the CEO Office Manager.
• Ensure at all times strict confidentiality of the job function and information that is confidential in nature.

• At least 1 year of experience as a Personal Assistant to a senior executive.
• Comprehensive understanding of office management systems and applications.
• Exceptional planning and time management skills.
• Excellent verbal and written communication skills.
• Discretion and confidentiality.
• A qualification as a PA is advantageous.

The Pre-Sales and Post-Sales Support Associate within the Strategic Analytics and Insights (SAI) team plays a vital role as the key liaison between Commercial, Finance, and Sales teams. This role involves providing expert guidance on finance processes, ensuring strict adherence to the Monthly Closing Calendar deadlines, and supporting the smooth execution of sales operations. You will work closely with sales development teams across APAC, collaborating with cross-functional teams to optimize tools and processes that accelerate the sales cycle, enhance efficiency, and drive business growth. 

• Collaborate with SA&I sales representatives to support day-to-day Inside Sales activities and ensure seamless operations. 

• Assist sales representatives in updating decks with NIQ branding, ensuring all content is polished and client-ready. 

• Manage and maintain CRM records for sales representatives, ensuring accuracy and consistency. 

• Analyze market data to identify trends, patterns, and actionable insights to inform sales strategies. 

• Lead digital sales campaigns using Microsoft Dynamics, Salesloft, ZoomInfo, and LinkedIn Sales Navigator to drive lead generation and opportunity development. 

• Handle invoicing and contract renewals, ensuring timely and accurate billing processes. 

• Ensure proper revenue recognition by updating project dates and coordinating follow-ups with Operations and sales representatives on pending tasks. 

 A Little Bit About You

You have a keen eye for detail and a strong sense of punctuality. With a commercial mindset and a solid understanding of marketing, you excel at bringing clarity to complex situations. You're proactive, take the initiative, and thrive as a self-starter. The ideal candidate brings experience in Inside Sales, Sales Enablement, or Sales Operations within a multinational organization, demonstrating a knack for driving efficiency and supporting sales teams in a dynamic environment. 

• Provide general administrative support to the team, including but not limited to managing calendars, coordinating meetings, and handling correspondence.
• Conduct and maintain digital marketing activities via social media platforms such as Facebook, Instagram and LinkedIn. 
• Initiate sales plans and strategies with clients and stakeholders
• Assist in organizing and maintaining company records, documents, and files.
• Conduct research and gather information to support decision-making processes.
• Analyze data and prepare reports or presentations as required.
• Assist in the preparation and execution of company events or meetings.
• Collaborate with team members to ensure smooth operations and efficient workflow.
• Respond to inquiries and provide assistance to internal and external stakeholders.
• Maintain confidentiality and handle sensitive information with professionalism.
• Stay updated on industry trends and best practices in business administration.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Position Overview:

As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently.

Responsibilities

• Own customer communications from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance to customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• Fresh graduates are encouraged to apply.
• 2-3 years of working experience as customer service is a plus point.
• Required language(s): English, Mandarin
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• Applicants must be willing to work on rotational shifts including evenings & weekends.
• A positive attitude and a commitment to delivering outstanding service.
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.
• This role is not open for non-local.
• We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

• You will be working in a fast-growing startup that promotes flexible and open culture
• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary

Job Requirement:

• Candidate should possess a Bachelor Degree or equivalent in Finance / Accountancy / Banking,Property Development / Real Estate Management,Business Studies / Administration / Management
• Preferably at least 2 years of related working experience.
• Preferably specializing in Finance / Banking / Insurance or equivalent.
• Good communication skills in English,Malay,Mandarin language for both spoken and written
• 1 positions available

Key Responsibility & Accountability

1. Co-ordinate distributor teams and their activities at the point of sales in order to achieve sales targets.
2. Search for incremental opportunities to increase company sales in terms of new incremental distribution, shelf space and 2nd placement activities.
3. Conduct market intelligence in the given outlets (collect sales data, JDE and competitor activities etc).

Distribution and range:

• Ensure portfolio distribution in given stores according to the Master Stock List
• Co-ordinate new product launches with the distributor teams and ensure target distribution is achieved

Shelf management:

• Monitor and ensure compliance with planograms guidelines issued by the central office, detecting and managing opportunities

2nd placements:

• Monitor and ensure 2nd placements are executed according to plan
• Ensure correct implementation of products on the 2nd displays based on planograms and guidelines established

Pricing and promotions:

Ensure compliance with centrally agreed pricing and promotional plan

You will play an essential role in managing research projects from start to finish; supporting the Senior Manager on research design, analysis, reporting through to presenting findings to clients. We will arm you with the best in market research skills and capabilities, through on the job coaching and structured training. You will also be given access to our full range of data and analytics solutions. Whilst we love surveys, we also have plenty of other data to quench your curiosity and wow your clients.

Responsibilities:

• Maintaining and building an accurate, complete, up-to-date understanding of the market with insightful data and intelligence
• Accountable for analyses, charting and performing quality checks for analytic reports
• Assisting in developing analytical solutions, consumer insight recommendation and developing questionnaires aligned with client goals and needs
• Assisting in preparation of proposals and credential presentations
• Ensuring timely and quality deliverables and services to clients
• Providing administrative and operational support in research projects
• Collaborating with the various internal teams for research projects

Job Brief:

Performs a variety of clerical tasks and administrative duties such as document processing, record keeping, report compilation, stock inventory and other office support services as directed by Superior.

Job Responsibilities:

• Responsible for administrative procedures associated with recording and collating records for preparation of invoicing, delivery orders and other documents in connection with sales, service and deliveries.
• Maintaining stock/consumables goods control, inventory, stock movement, issues stock and makes requisitions for replacement.
• Handles routine accounting procedures and keeps records of transactions, banking transactions, receipts and statements, Debtors Ageing and collection. Prepares statements and reminder letters.
• Answering and recording daily service complaint calls for further distribution to technical staff.
• Compiles reports for information of management.
• Monitor, prepares Service Agreements and contracts and handles documents processing in relation to meter reading.
• Responsible for updating, keeping records of all documents under the scope of the Company's ISO 9001:2000.
• Deals with telephone enquiries, take messages, receives clients, ascertains their requests and directs them accordingly.
• Handles incoming and outgoing mail, sorting and distribution.
• General administration functions in the areas of daily office operations, stationery supplies etc.
• Perform other related duties as and when directed by superior.

Job Requirements:

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Business Studies / Administration / Management / Finance & Accounting.
• Required language(s): English, Bahasa Malaysia, Mandarin 
• Fresh Graduate are Welcome to apply.