• Assist in the development and implementation of digitally led marketing plans to achieve growth ambition for online customer acquisition of assigned portfolios/businesses.
• Work closely with the team to support initiatives that drive new customer base through first product onboarding of credit cards or personal financing - increase customer conversions and generating qualified digital leads.
• Collaborate in efforts to grow downloads, usage, and awareness of the AEON Wallet app and other AEON Credit products and services.
• Stay abreast with the knowledge of marketing trends, developments, and best practices to uphold the brand’s competitive advantage.
• Support effort to grow market segmentation & targeting for each assigned product line/channels.  
• Familiarize with the target segments and opportunities within the existing customer base to improve migration to digital services.
• Work hand-in hand in ideating & implementing a cohesive digital marketing strategy across all social media handles, ensuring alignment of communications and messaging across all digital platforms.
• Assuring the effectiveness of digital marketing initiatives through tracking and analysis of campaign results with the aim to optimize and to scale at large.
• Support the process of developing all credit card usage campaign collaterals.

Job Requirement

• Degree or other suitable qualification, preferably in Marketing 
• Minimum 5 years of relevant working experience in a digital marketing capacity, preferably within the financial or banking industry.
• Foundationally strong digital marketing analytical skills including confidence with traditional touchpoints.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

您是否受到客戶服務和策略性且經驗豐富的領導者的驅動？我們正在尋找一位集團客戶總監，負責領導我們的客戶服務團隊並監督重要客戶的投資組合。

職責

• 確保客戶對代理商的品牌方向、策略、建議和後續執行的承諾。
• 領導行銷和傳播團隊（品牌、創意、公關、社交和媒體）追求以客戶為中心的新方法和業務擴展。
• 與所有利害關係人建立積極的合作關係，包括品牌主管和其他高階主管。

要求

• 至少 10-12 年廣告業客戶管理或客戶服務經驗
• 對綜合代理記錄客戶有深刻的理解，並具有高水準的商業和財務敏銳度。
• 擁有強大的心態客戶領導。
• 具備創新創意理念和一流代理品牌的豐富經驗。
• 必須具備策略思考能力 - 制定關鍵的行銷計劃並使其與客戶目標保持一致是非常必要的。

我們只會聯絡入圍候選人。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

Responsibilities:

• Plan content strategies for social media, online, and offline platforms.
• Create and produce high-quality content such as images, videos, and graphics that are engaging and relevant to the planned content strategy.
• Manage and ensure in-house content such as monthly promotions, brochures, and other marketing materials are prepared perfectly and on time.
• Upload generated content to social media platforms and websites according to the established schedule.
• Analyze analytical data and monitor the performance of produced content to assess the effectiveness of the content strategy.
• Monitor and handle comments, questions, and responses from followers and customers to provide feedback and maintain positive relationships.
• Continuously seek new ideas and innovations to ensure Neolee Rehab Supply remains relevant and attractive to the audience.
• Understand the needs and preferences of the target customers to create content that aligns with their interests.

Requirements:

• Fluent in English and Bahasa (Mandarin optional)
• Able to work independantly 
• Good in writing creative contents for social media.
• Innovative design approach.
• Strong organizational and time-management skills.
• Proficiency in Canva.
• Basic Knowledge in Photo/Video editing
• Active and knowledgeable in all social media platforms
• Own transport to work

We provide:

• EPF, SOCSO, EIS
• Annual leave, medical leave, hospitalisation leave

Location: KL ECO CITY

Job Type: Full-time

About Us:

Bighire is a recruitment agency that helps businesses in the Food & Beverage (F&B), logistics, and retail industries find great talent. We are looking for a Digital Marketing Executive to join our team.

Job Summary:

The Digital Marketing Executive will help promote our agency online to attract job seekers in the F&B, logistics, and retail sectors. This role includes creating content, managing social media, and running online ads.

Key Responsibilities:

• Create Marketing Plans: Develop strategies to attract candidates for F&B, logistics, and retail jobs.
• Content Creation: Write posts for our website, social media, and emails to engage job seekers.
• Manage Social Media: Grow our presence on LinkedIn, Facebook, and Instagram.
• Run Ads: Create and manage online advertising campaigns.
• Email Campaigns: Design email newsletters to inform candidates about job openings.
• Analyze Results: Track and report on the success of marketing efforts.
• Work with Teams: Collaborate with recruitment consultants to understand hiring needs.

Qualifications:

• Bachelor’s degree in Marketing or related field.
• Experience in digital marketing, especially in recruitment or relevant industries.
• Knowledge of social media, SEO, and online advertising.
• Good communication skills.
• Creative and able to work well in a team.

Perks & Benefits

• Personal development opportunities

Responsibilities:

• Organise and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns.
• Design, build and maintain our social media presence.
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).
• Research trends and insights, and optimize spend and performance based on the insights.
• Brainstorm new and creative growth strategies.
• Plan, execute, and measure experiments and conversion tests.
• Work with internal teams to create landing pages and optimize user experience.
• Apply strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Instrument conversion points and optimize user funnels.
• Collaborate with agencies and other vendor partners.
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.

• Requirements:
  • Possess at least a Bachelor's Degree in Marketing or a related field.
  • Proven working experience in digital marketing.
  • Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns.
  • Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate.
  • Experience in optimizing landing pages and user funnels.
  • Proficient with A/B and multivariate experiments.
  • Strong knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends).
  • Working knowledge of ad serving tools (e.g., DART, Atlas).
  • Experience in setting up and optimizing Google Adwords campaigns.
  • Working knowledge of HTML, CSS, and JavaScript development and constraints.
  • Exemplary analytical skills and data-driven thinking.
  • Up-to-date with the latest trends and best practices in online marketing and measurement.

Perks & Benefits

• Employee equity
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Personal leave
• Open culture
• Personal development opportunities
• Dental insurance

職責：

• 規劃社群媒體、線上和線下平台的內容策略。
• 創建和製作與計劃的內容策略相關且引人入勝的高品質內容，例如圖像、影片和圖形。
• 管理並確保每月促銷、宣傳冊和其他行銷資料等內部內容完美且按時準備。
• 根據既定時間表將產生的內容上傳到社群媒體平台和網站。
• 分析分析數據並監控生成內容的表現，以評估內容策略的有效性。
• 監控和處理追蹤者和客戶的評論、問題和回复，以提供反饋並維持積極的關係。
• 不斷尋求新的想法和創新，以確保 Neolee Rehab Supply 對受眾保持相關性和吸引力。
• 了解目標客戶的需求和偏好，以創建符合他們興趣的內容。

要求：

• 流利的英語和印尼語（可選普通話）
• 能夠獨立工作
• 擅長為社群媒體撰寫創意內容。
• 創新的設計方法。
• 較強的組織和時間管理能力。
• 熟練 Canva。
• 照片/影片編輯基礎知識
• 在所有社交媒體平台上活躍且知識淵博
• 自備交通工具上班

我們提供：

• EPF、SOCSO、EIS
• 年假、病假、住院假

地點：吉隆坡生態城

工作類型：全職

關於我們：

Bighire 是一家招聘機構，致力於幫助食品和飲料 (F&B)、物流和零售業的企業尋找優秀人才。我們正在尋找一位數位行銷主管加入我們的團隊。

工作總結：

數位行銷主管將協助在線上推廣我們的機構，以吸引餐飲、物流和零售業的求職者。該角色包括創建內容、管理社交媒體和投放線上廣告。

主要職責：

• 制定行銷計畫：制定策略來吸引餐飲、物流和零售職位的候選人。
• 內容創建：為我們的網站、社交媒體和電子郵件撰寫貼文以吸引求職者。
• 管理社群媒體：擴大我們在 LinkedIn、Facebook 和 Instagram 上的影響力。
• 投放廣告：建立和管理線上廣告活動。
• 電子郵件活動：設計電子郵件通訊，向候選人通報職缺。
• 分析結果：追蹤並報告行銷工作的成功。
• 與團隊合作：與招募顧問合作，了解招募需求。

資格：

• 行銷或相關領域學士學位。
• 擁有數位行銷經驗，尤其是招募或相關行業的經驗。
• 了解社交媒體、SEO 和線上廣告。
• 良好的溝通能力。
• 有創造力並且能夠在團隊中很好地工作。

津貼和福利

• 個人發展機會

Customer Service Representative - Join Our Digital Bank Project!

Are you ready to take your career to new heights? We invite you to be part of our groundbreaking digital bank project, where limitless opportunities await!

About Us: We’re not just a team; we’re a community of visionaries, innovators, and trailblazers. Collaborate closely with industry experts in a supportive environment that fosters creativity and exploration. Shape the future with us today!

Job Description: As a Customer Service Representative, you’ll play a crucial role in ensuring exceptional customer experiences. Here’s what you’ll do:

• Handle inbound/outbound enquiries, feedback and provide resolutions to end user and merchant over the phone or via emails relating to renowned product;  
• Provide accurate and efficient support work relating to the renowned products;  
• Ensure targets (customer satisfaction index, first call resolution, productivity) are met;  
• Obtain customer and merchant details to ensure all information are accurately and promptly keyed into database for transaction;  
• Actively promote and educate customers and merchant on the use of self-help and our digital services;  
• Generate interest in new products or services and connect customers and merchant with salesperson or small medium enterprise when required;  
• Ensure first call resolution and effective follow up with stakeholder for case closure in accordance to standard;  
• Collect and record customer and merchant feedback/information and share to Team Leader for proper escalation to appropriate departments for service / product improvement;  
• To assist Team Leaders and Supervisors in executing activities as planned in business and action plan;  
• To handle interaction in a professional manner and achieves quality standard and work with Team Leaders, Supervisors and Quality Assurance Executives on the strategy to improve quality standard that lead to excellent customer service; and  
• Able to diagnose technical problems and perform troubleshooting for end user and merchant.  

Requirements:  

• Candidate must possess at least SPM / Diploma / Advanced / Higher / Graduate Diploma or Bachelor's Degree in any fields or equivalent;  
• Fresh graduates and experienced candidate with a minimum of 1 year of working experience in call centre environment (Preferably in ecommerce sector and banking industry);  
• Moderate or Strong knowledge in Microsoft Office programs – proficiency in Microsoft Excel, Microsoft Word;  
• Excellent written and verbal communication skills in English, proficiency in other additional languages such as Malay, Cantonese or Mandarin will be an advantage;  
• Able to work under pressure;  
• Ability to work with cross-functional team to coordinate for desired output;  
• Excellent phone disposition;  
• Self-motivated, positive attitude and ability to manage multiple tasks in a fast-paced environment;  
• Passionate towards customer satisfaction;  
• Able to work on shift; and  
• Able to response customer with written communications, interact with customers to answer questions, solve problems, provide education, create awareness and maintain company’s reputation for high-quality service. 

Ready to embark on this thrilling adventure? Apply now:

https://seacapitalservices.wd3.myworkdayjobs.com/SEA_External/job/Customer-Service-Representative_JR00000065

Perks & Benefits

• EPF, Socso
• Allowance (travel, transportation, shift, meal, etc.)
• Nearby public transport
• Smart Casual dress code
• Free snacks / refreshment
• Medical insurance
• Open culture
• Personal development opportunities
• Flexi Benefits (Fitness, dental, childcare, traditional medical treatment etc)
• Insurance coverage
• Paid training and development

etc

About the Team:

Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await!

We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers.

As a Technology Vendor Management Lead of on our digital bank project, we're not just offering a job; we're presenting an opportunity to be part of something extraordinary.

You'll collaborate closely with some of the sharpest minds in the industry, operating within a supportive and collaborative environment that fosters creativity and exploration.

Your next thrilling adventure awaits with our digital bank project. Join us in shaping the future, today!

About the Role:

• Responsible to oversee and manage relationships with technology vendors and ensure their effective contribution to the bank’s digital and technology operations and strategic objectives.
• The role includes monitoring vendor performance, tracking service levels, and resolving issues or conflicts that may arise.
• There are also needs to collaborate with internal teams to conduct vendor assessments, evaluate risks, and implement strategies for vendor optimization and cost reduction.

What You'll Do:

• Assess and manage vendor-related risks, including vendor performance risks, contractual risks, cybersecurity risks, and regulatory compliance risks. Establish risk management processes and mitigation strategies. Monitor vendor compliance with relevant regulations, data privacy, and security standards. Conduct vendor audits and assessments as needed.
• Develop and maintain positive and collaborative relationships with technology vendors. Serve as the primary point of contact for vendor-related inquiries, escalations, and issue resolution. Foster strong vendor partnerships based on open communication, mutual trust, and alignment of objectives.
• Identify opportunities for collaboration and innovation with technology vendors. Encourage continuous improvement and value-add initiatives from vendors. Work closely with vendors to explore emerging technologies, market trends, and best practices. Facilitate vendor presentations, demonstrations, and knowledge sharing sessions.
• Track and manage technology vendor-related budgets, expenses, and invoices. Review and approve vendor invoices for accuracy and compliance. Conduct cost optimization analyses and negotiate pricing with vendors to achieve cost savings and efficiencies.
• Maintain inventory of technology vendors, contracts, and key vendor-related information. Regularly assess the vendor portfolio and vendor consolidation opportunities. Identify opportunities for strategic vendor partnerships, vendor rationalization, and vendor performance enhancement.
• Identify areas for process improvement within the vendor management function. Develop and implement standardized vendor management processes, templates, and tools. Drive initiatives to streamline vendor onboarding, vendor performance tracking, and vendor relationship management.

What We're Seeking:

• Experience in negotiating and managing contracts with technology vendors is highly desirable.
• In-depth knowledge and understanding of procurement processes, vendor selection, and negotiation strategies is necessary. Familiar with sourcing strategies, request for proposals (RFP) processes, supplier evaluation, and performance monitoring.
• Experience in managing vendor relationships and ensuring compliance with contractual obligations.
• In-depth knowledge and understanding of vendor management principles, best practices, and methodologies is necessary. Familiar with vendor selection processes, contract negotiations, performance monitoring, and relationship management. Significant experience in conducting vendor assessments, evaluating vendor capabilities, and assessing vendor risks
• Solid understanding of technology products, services, and industry trends. Familiar with a wide range of technology solutions, such as software licenses, hardware procurement, cloud services, and professional services engagements. Stay updated with emerging technologies and their potential impact on procurement strategies.
• Proficiency in conducting supplier evaluations, analyzing supplier capabilities, and assessing supplier risks is important. IT Vendor Management Leads should have experience in evaluating proposals, conducting due diligence, and selecting vendors that align with the organization's needs and strategic objectives. They should possess strong negotiation skills to secure favorable contract terms and pricing.
• Excellent relationship management and communication skills are vital for this role. Able to build and maintain positive relationships with technology vendors, establish effective communication channels, and resolve issues or conflicts in a collaborative manner. Competent in managing stakeholder expectations and influencing decision-making related to vendor management.
• Proficiency in data analysis, financial analysis, and cost management is necessary. Able to analyze vendor performance metrics, evaluate total cost of ownership, and identify opportunities for cost optimization and value generation.
• Possess strong financial acumen to manage vendor contracts within budgetary constraints.

What We Value:

• Open-mindedness and constructive communication, fostering an environment of mutual support and growth.
• Responsibility and ownership, with a strong sense of accountability.
• Commitment to teamwork and achieving shared goals.
• Customer focus and dedication to delivering results.
• A proactive approach to leading change and innovation.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Smart casual dress code
• Open culture

About the Team:

Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await!

We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers.

As a Technology Risk and Compliance Lead of on our digital bank project, we're not just offering a job; we're presenting an opportunity to be part of something extraordinary.

You'll collaborate closely with some of the sharpest minds in the industry, operating within a supportive and collaborative environment that fosters creativity and exploration.

Your next thrilling adventure awaits with our digital bank project. Join us in shaping the future, today!

About the Role:

• Our first line technology compliance team and responsible for the effectiveness of controls based regulatory requirements, policies, standards and processes from a technology standpoint for our digital bank.

What You'll Do:

• Implement Key Risk and Control Indicators (KRIs/KCIs) to actively monitor and track non-compliance. Escalate and track to closure identified non-compliances.
• Develop and maintain relevant technology policies, standards and procedures to meet regulatory and corporate compliance requirements.
• Continuously monitor, track and ensure closure of technology and cyber security events, requests and submissions from generated tools, systems and users. Conduct regular effectiveness testing of technology controls.
• Track identified gaps and ensure that remediation meet internal compliance requirements or industry best practices.
• Communicate regularly with business users and other lines of defense (within the enterprise risk framework) to better understand latest technology compliance requirements
• Collaborate to manage internal risk acceptances raised and corrective risk remediation plan
• Support internal and external technology audits, and ensure timely audit and compliance reporting.

What We're Seeking:

• Familiar the latest Information Security principles, techniques, protocols and other industry IT governance standard best practices (e.g. ISO27001, NIST, ITIL, PCI-DSS).
• Preferably with one or more related certification in the areas of Technology Risk / Information Security – CRISC, CISM, CISA, CGEIT or equivalent.
• Knowledge of banking products and services and their supporting technology systems/platforms, with familiarity of front to back-office processes desired.
• Well-versed and solid have work experience related to BNM regulatory frameworks including policy documents on Risk Management in Technology, Outsourcing, Business Continuity Management, Management of Customer Information and Permitted Disclosures amongst others.
• Individual contributor who is delivery focused and possesses interpersonal skills, team player, have strategic thinking and encompassing the ability to build strategic collaborations.
• Excellent oral and written communication skills.

What We Value:

• Open-mindedness and constructive communication, fostering an environment of mutual support and growth.
• Responsibility and ownership, with a strong sense of accountability.
• Commitment to teamwork and achieving shared goals.
• Customer focus and dedication to delivering results.
• A proactive approach to leading change and innovation.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Open culture

About the Team:

Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await!

We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers.

You'll collaborate closely with some of the sharpest minds in the industry, operating within a supportive and collaborative environment that fosters creativity and exploration.

Your next thrilling adventure awaits with our digital bank project. Join us in shaping the future, today!

Job Responsibilities 

• Establish and maintain General Ledger accounts within the core banking system and others operations system 
• Posting Financial Transactions to the General Ledger 
• Develop and implement financial and operating procedures to enhance the operational efficiency of business unit 
• Prepare and updated related reports as needed 
• Work closely with the Payment Operation team and Treasury Operations Team on ensuring accurate processing of settlement and refund related matters 
• Perform any other assignments given by the immediate superior 

Requirements 

• Proven experience working in finance operations or a similar role within the banking or financial services industry. 
• Excellent analytical and problem-solving skills with a keen attention to detail. 
• High proficiency in Microsoft Office applications 
• Ability to thrive in a fast-paced and dynamic environment. 
• Outstanding communication and interpersonal skills to effectively interact with internal team member. 

Perks & Benefits

• Nearby public transport
• Central location
• Smart Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Open culture
• Personal development opportunities

Overview:

2 positions available:

• The Fraud Specialist (Agent) / Senior Fraud Specialist (Team Lead) is responsible for primarily attending to the alerts generated by the Anti-Fraud system.
• This role requires in depth experience in identifying and resolving high risk incidents that may have the potential to result in fraud / scam losses to the customer.

Key Responsibilities:

A) Fraud Specialist (Agent) https://seacapitalservices.wd3.myworkdayjobs.com/SEA_External/job/Kuala-Lumpur/Fraud-Monitoring-and-Detection-Analyst_JR00000155

To review, analyze and provide resolution of cases created via anti-fraud detection system within prescribed SLA.

• Observe customer activities/transactions to identify suspicious fraudulent activity (e.g. Phone scam, Phishing, TAC scam and etc.)
• To perform callback to customer for suspicious activities/transaction flagged by anti-fraud detection system.
• Raise SAR to Compliance when needed (identification of mule account)
• Assist customer with initiating fraud dispute and recovery efforts (incidents with financial loss)
• Handles NSRC request and perform necessary actions on identified mule accts / and recovery efforts
• Any other tasks assign by Team Lead / Fraud M&D Lead

B) Senior Fraud Specialist (Team Lead) https://seacapitalservices.wd3.myworkdayjobs.com/SEA_External/job/Kuala-Lumpur/Fraud-Monitoring-and-Detection-Specialist--Team-Lead-_JR00000165

To review, analyze and provide resolution of cases created via anti-fraud detection system within prescribed SLA.

• Responsible for management, facilitating workflow and capacity management at team-level.
• Provide coaching support to team members to improve on performance.
• Supports escalation of issues raised by team members to senior management.
• Constantly understand the fraud trend and research new monitoring enhancement to effectively mitigate possible new fraud trend for bank.
• Provide advisory regarding product specific issues that may arise.

Qualifications:

• Bachelor’s degree in a relevant field (e.g., finance, business, criminal justice).
• Minimum 3 years of relevant experience in Fraud Monitoring & Detection functions with Financial Institutions, and possess in depth understanding of industry trends and common fraud modes operandi.
• Ability to work 24/7 shifts, including weekends and public holidays.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Proficient in English (written and spoken) and Microsoft Office applications.
• Good interpersonal, communication and organisational skills and is an effective team player.

Perks & Benefits

• Allowance (parking, transportation, etc.)
• Nearby public transport
• Smart casual dress code
• Free snacks
• Medical insurance
• Annual leave, Sick Leave, Childcare Leave, Family Care Leave and etc
• Open culture
• Personal development opportunities
• Paid training and development

Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await! 

We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers. 

As a Rewards Product Manager of our digital bank project, we're not just offering a job; we're presenting an opportunity to be part of something extraordinary. 

You'll collaborate closely with some of the sharpest minds in the industry, operating within a supportive and collaborative environment that fosters creativity and exploration. 

Your next thrilling adventure awaits with our digital bank project. Join us in shaping the future, today! 

About the Job 

• Lead the end-to-end product development process, taking ownership from ideation to launch for the rewards related products assigned to you. 
• Spearhead the development and enhancement of rewards features, collaborating closely with engineering teams and product designers to build the solutions. 
• Engage directly with customers or internal stakeholders to translate their requirements into actionable product features, steering prioritization and roadmap development. 
• Define and prioritize short and long-term product goals, ensuring clear communication with the team and stakeholders. 
• Collaborate closely with software engineers, product designers, operations, legal, compliance, and analytics teams. 
• Establish a comprehensive monitoring framework 
• Design and implement KPIs and metrics to measure the efficiency and effectiveness of the rewards processes. 
• Conduct regular analysis of rewards data to identify trends, anomalies, and areas for improvement. 
• Establish clear success metrics and support teams in achieving them. 

Requirements 

• Previous experience working as a Product Manager within rewards, loyalty programs, fintech, or financial services domains. 
• 2-4+ years of product management experience, with a preference for candidates who have worked closely with software engineers and have a good understanding of software development practices and system design. 
• Good level of knowledge on APIs (REST, JSON). 
• Comfortable working with data and utilizing it to make informed decisions. 
• Work with UX researchers and designers to ensure the product or feature provides a seamless and intuitive user experience. 
• Ability to cultivate strong relationships with diverse stakeholders. 
• Capable of transforming incomplete, conflicting, or ambiguous inputs into actionable plans. 
• Excellent written, verbal, and presentation skills with a strong command of the English language. 
• Demonstrated willingness to learn and adapt in a dynamic environment. 
• Experience working as a technical product manager is a plus. 

Perks & Benefits

• Nearby public transport
• Central location
• Smart casual dress code
• Paid training and development

The role 

This is a mid-senior role, you’ll work closely with the design manager, product manager to research, understand user needs and explore and design solutions with wireframes, flows and mockups to build prototypes. Subsequently with product market fit, shift towards hi-fidelity designs to build a functional product with the engineering team. 

You'll drive projects big and small, assess problems, take ownership, find solutions, and see things through to delivery with autonomy. You'll communicate clearly with your colleagues and lend a helping hand when needed. 

Requirements 

• A solid understanding of design craft, design principles and how to evaluate design success. 
• A good communicator, as you’ll be in a cross functional team. 
• Well verse in tools like Adobe suite, Figma, plus be able to pick up new tools if it necessary to get the job done. 
• Have previously shipped product. 
• Knowledge of the guidelines and standards for creating desktop, web and mobile based applications. 
• Design system and their implementation, to ensure consistency across products/brand. 
• Appreciation of UX, interaction, animation and motion design and how this can applied to enhance the overall experience. 
• Able to adapt and iterate designs based on new user insights, scope changes, or technical limitations. 

Qualifications 

• 4+ year's experience in product design. 
• Have a portfolio to showcase work.

Perks & Benefits

• Nearby public transport
• Central location
• Smart casual dress code
• Paid training and development

Job Description:

• Execute end-to-end Treasury settlement workflows (validation, confirmation, releasing payment instructions):  
• Confirmation of deals against counterparties, including reviewing and matching of confirmations and resolution of trade discrepancies 
• Timely release of instructions for pre-matching and to ensure accurate trade settlement 
• Manual security and payment instructions preparation when required 
• Post trade functions and events such as fails management, corporate action events, and derivative trade reporting 
• Resolve settlement related issues and escalate as needed; recommend solutions to resolve complex issues 
• Develop SOPs (including training materials) with key stakeholders 
• Participate in testing and support the implementation of the treasury system 
• Propose and process system enhancements to improve productivity and efficiency 
• Adhere to processing KPIs, SLAs and be compliant with internal controls and external regulations 
• Troubleshoot trade queries and resolve issues in an accurate and timely manner 
• Assist provide guidance, and/or on the job training to new team members 
• To keep up to date with Treasury Products 
• Assist and participate in Internal and External audit reviews. 

Requirements 

• >5 years in Treasury operations; strong knowledge across desks (FXMM, FI, Equities) will be an asset  
• Knowledge of RENTAS, SWIFT will be an advantage 
• Strong risk compliance mindset 
• Strong analytical, communication, and process development skills 
• Ability to multi-task, prioritize and manage time effectively 
• Excellent verbal and written communication skills in English 
• Good working knowledge of MS Office (Excel, Word) 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Smart casual dress code
• Annual leave, medical leave, birthday leave

About the Team:

Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await!

We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers.

As a Quality Assurance & Test Analyst of our digital bank project, we're not just offering a job; we're presenting an opportunity to be part of something extraordinary.

You'll collaborate closely with some of the sharpest minds in the industry, operating within a supportive and collaborative environment that fosters creativity and exploration.

Your next thrilling adventure awaits with our digital bank project. Join us in shaping the future, today!

About the Role:

• Driving software quality and efficiency within our organization
• Designing test strategies, leading testing teams, and implementing best practices to enhance overall software quality.

What You'll Do:

Test Case Execution:  

• Execute test cases based on project requirements and test plans.  
• Follow pre-designed test cases or develop own cases to test various functionalities of the bank’s digital mobile platform and other solutions.  
• Conduct both manual and automated testing to validate software functionality.  
• Document test results and report defects to the development team. 
• Assist in setting up and maintaining testing environments and testing automation tools by administering configuration and troubleshooting tasks.  

Defect Tracking and Reporting:  

• Identify, document, and track software defects using issue tracking systems.  
• Provide detailed defect reports to assist developers in understanding and resolving issues. Communicate bugs clearly and concisely, providing detailed information for easy understanding and resolution.  
• Collaborate with the team to verify bug fixes and ensure the closure of reported issues. 

Regression and Performance Testing:  

• Conduct regression testing to ensure that new software changes do not adversely affect existing functionality, and performance testing to ensure the solution platform is able to withstand high workloads  
• Develop and maintain regression/performance test suites for different software applications.  

Test Documentation:  

• Create and maintain test documentation, including test cases, test scripts, and test data.  
• Contribute to the development and enhancement of test plans and test strategies.  
• Update test cases status, log testing efforts and maintain testing artefacts  

Collaboration:  

• Work closely with engineers, product managers, testing providers, system integrators and other stakeholders to understand project requirements. 
•  Analyze and clarify testing requirements with project managers, product team and engineers  
• Participate in team meetings to discuss testing progress, challenges, and potential improvements.  
• Communicate effectively with cross-functional teams to address quality concerns. 

 Automation Support:  

• Assist in the development and maintenance of automated test scripts. Collaborate with automation engineers to identify test cases suitable for automation.  
• Adherence to Quality Standards:  
• Ensure adherence to established quality standards and processes.  
• Contribute to the continuous improvement of testing processes and methodologies. 

What We're Seeking:

• Bachelor’s degree or Diploma in Computer Science, Information Technology, Information System or a related field preferred; or with equivalent work experience together with professional certifications.  
• Relevant certifications in software testing (e.g., ISTQB) are a plus. Minimum 3 years’ working experience in a software testing team, with some experience related to end-to-end testing for large scale and major technology projects. Experienced in test planning, test design, and test execution. 
•  Experienced in both manual and automated testing. Familiar with testing standards, tools, processes, and frameworks in Agile and/or Waterfall methodologies and with at least one programming languages (e.g., Java, JavaScript, Python, Ruby, Groovy) for test automation. 
•  A meticulous eye for detail and a commitment to high quality.  
• Excellent analytics and problem-solving skills Knowledge of version control systems and continuous integration tools.  
• Good communication skills to interact effectively with cross-functional teams and stakeholders.  
• Ability to adapt to changing priorities and work in a dynamic, fast-paced environment. 
• Good domain knowledge of digital banking front-end or core banking applications. 
• Experience in managing testing on Digital platforms will be an added advantage.  
• Good cross-department communication and coordination skills, with an inquisitive mindset to ensure project implementation according to requirements in complex business and environmental situations. 

What We Value:

• Open-mindedness and constructive communication, fostering an environment of mutual support and growth.
• Responsibility and ownership, with a strong sense of accountability.
• Commitment to teamwork and achieving shared goals.
• Customer focus and dedication to delivering results.
• A proactive approach to leading change and innovation.

• Nearby public transport
• Smart casual dress code
• Medical insurance
• Open culture

About the Role

As a Head of Design or Head, Product Design, you will play a pivotal role in driving the success of our product design team. This role requires a strategic mindset, strong analytical skills, and a deep understanding of the financial industry.

Requirements 

• Mastered all aspects of the product design, such as crafting, pitching, managing, operations. Able to be hands on too when needed. 
• Able to lead on project level, product level and organisation level. 
• Solid experience to lead and inspire a diverse team of product designers, UX writers and researchers.  
• Mentoring, coaching team to bring out the best in them. 
• Be responsible not just on product design but for every customer touchpoint: OOH, key visuals.. etc. 
• Build rapport with every product owners within the organisation. Plus non product areas such as legal, compliance. Able to resolve issues and nuances of day to day business challenges.   
• Able to navigate ambiguity, solve difficult problems, finding solutions, and providing an actionable plan.  

Qualifications 

• At least 20 years of experience in the design industry. 
• Previous experience of contributing to high impact project in the company. 

Perks & Benefits

• Nearby public transport
• Central location
• Smart casual dress code
• Paid training and development

Are you passionate about safeguarding sensitive data and ensuring regulatory compliance? We are seeking a dynamic Data Protection Lead to join our Data, Technology & Cyber Risk function and pioneer the Data Protection program across YTL Digital Bank.

Job Description:

The Data Protection Lead will assist the Chief Information Security Officer to establish and maintain robust governance and oversight over data protection. In this role, you will play a pivotal role in shaping the way we handle, govern, and enhance our data assets, and comply with data protection laws and regulations.

Primary Responsibilities:

• Assist with the development, review, update and/or implementation of data protection-related framework, policy, guideline and/or initiative(s) to facilitate effective risk management and governance over data risk and data protection.
• Review and assess the extent of compliance with internal policies, guidelines, data protection laws and regulatory requirements.
• Conduct Privacy Impact Assessments (PIAs) to ensure that Personally Identifiable Information (PII) is appropriately protected, and recommend mitigation actions to address vulnerabilities, if any.
• Advise Business Units and Functional Units to embed data privacy considerations and/or control measures into the design and implementation of new products, services and processes.
• Provide advisory, guidance and challenge to Business Units and Functional Units in their management of data risks to achieve their business objectives and within the organization’s risk appetite.
• Investigate and report on incidents of data breaches or non-compliance, as required.
• Assist with the development and/or review of incident response procedures to address data breach incidents, including notification to internal stakeholders and relevant authorities, as required.
• Work with Senior Management and stakeholders to ensure that the organization has and maintains appropriate data privacy and confidentiality documentation.
• Work with Senior Management and stakeholders to ensure awareness of best practices relating to data privacy and data security, fostering data risk awareness and security-conscious culture.
• Coordinate with the Cyber Security and Technology teams to ensure alignment between cyber security and data privacy practices.
• Establish relevant Key Risk Indicators (KRIs) and metrics to monitor and measure data risk exposures.
• Prepare and present data risk reports to Senior Management and relevant committees, highlighting key findings, recommendations, trends and/or non-compliance with applicable data protection regulations.
• Respond to enquiries and audits (i.e. internal, external, regulatory and relevant authorities) pertaining to data protection.
• Provide regulatory compliance support, guidance and advice to Business Units and Functional Units regarding regulatory changes and updates, where relevant and required.
• Stay abreast of emerging technology trends, data protection laws, and regulatory developments to proactively address potential risks, and assist the Senior Management (and/or Board) understand potential concerns or risks that might impact the organization.

Qualifications:

• Bachelor’s degree in law, Information Technology, Data Science or a related field.
• Minimum of 12 years’ experience in any of these disciplines: data protection, information security, risk management or compliance in related areas.
• Professional certification such as CDPSE, CISSP, CISA, CISM or CRISC would be advantageous.
• Sound knowledge in regulatory requirements around technology risk (e.g. BNM’s Risk Management in Technology, Guidelines on Data Management and MIS Framework) and data protection laws (e.g. PDPA).
• Knowledge of data management principles and concepts would be desirable.
• Possess strong verbal and written communication skills, and capable of engaging senior stakeholders.
• Clear analytical thought process and good understanding of emerging technological developments and risk management frameworks.
• Ability to work independently and manage multiple projects.
• Detail-oriented with a strong sense of ethics and integrity.

Perks & Benefits

• Allowance (transportation, parking etc.)
• Nearby public transport
• Smart casual dress code
• Annual leave, Birthday leave

Are you ready to take your career to new heights and play a pivotal role in safeguarding our organization's technological landscape? 

We're on the lookout for a dynamic individual to join our team and assist in implementing cutting-edge Technology Risk Management (TRM) initiatives. 

As a member of our esteemed team, you'll embark on an exciting journey where every day brings new challenges and opportunities for growth. 

Here's what you'll be doing: 

• TRM Implementation: Play a key role in implementing the Bank's TRM policies, guidelines, and methodologies, ensuring our technology landscape remains secure and resilient. 
• Risk Oversight: Support senior management in risk oversight and governance through the development and presentation of comprehensive risk profiles, dashboards, and Key Risk Indicators (KRIs). 
• Conduct Risk Assessments: Dive deep into technology risk assessments, identifying deviations from TRM policies and facilitating the review and approval process for risk acceptance. 
• Stay Ahead of the Curve: Keep a pulse on emerging technologies and industry trends, conducting gap analyses to ensure compliance with new regulations and standards. 
• Incident Response: Play an advisory role to our incident response teams that handle IT and cybersecurity incidents with precision and efficiency, while ensuring compliance with regulatory requirements. 
• Coordinate Audits: Facilitate internal and external audit assignments, ensuring alignment with established policies and processes. 
• Risk Aware Culture: Assist in the promotion of a healthy and robust risk awareness culture around the management of technology risks.

Here's what you'll need to succeed: 

• Educational Background: Bachelor's degree in IT, computing, Information Systems, or related domains. 
• Experience: 7+ years in information security, risk management, audit, or compliance in technology areas. 
• Knowledge: Sound understanding of technology risk regulatory requirements and industry standards such as ITIL, SANS, NIST, PCI-DSS and ISO 27001/2. 
• Communication Skills: Strong oral and written communication skills, with the ability to engage senior stakeholders effectively. 
• Analytical Thinking: Clear analytical thought process and a good understanding of emerging technologies and risk management frameworks. 
• Certifications: Professional certifications such as CISSP/CISA/CISM/CRISC would be advantageous. 

If you're ready to make an impact and be part of a dynamic team driving technological excellence, then we want to hear from you! Join us and let's shape the future of technology risk management together. Apply now and let your career soar to new heights! 

Perks & Benefits

• Allowance (transportation, parking etc.)
• Nearby public transport
• Smart casual dress code
• Annual leave, Birthday leave etc

職責：

• 組織和執行所有數位行銷，包括 SEO/SEM、行銷資料庫、電子郵件、社交媒體和展示廣告活動。
• 設計、建構和維護我們的社群媒體形象。
• 衡量和報告所有數位行銷活動的績效，並根據目標（投資報酬率和關鍵績效指標）進行評估。
• 研究趨勢和見解，並根據見解優化支出和績效。
• 集思廣益新的和創造性的成長策略。
• 規劃、執行和測量實驗和轉換測試。
• 與內部團隊合作創建登陸頁面並優化用戶體驗。
• 運用強大的分析能力來評估跨多個管道和客戶接觸點的端到端客戶體驗。
• 儀器轉換點並優化使用者管道。
• 與代理商和其他供應商合作夥伴合作。
• 評估新興技術。在適當的情況下提供思想領導和觀點以供採用。

• 要求：
  • 至少擁有行銷或相關領域的學士學位。
  • 擁有豐富的數位行銷工作經驗。
  • 擁有領導和管理 SEO/SEM、行銷資料庫、電子郵件、社群媒體和/或展示廣告活動的豐富經驗。
  • 具有高度創造力，在確定目標受眾和設計吸引、告知和激勵的數位行銷活動方面擁有豐富的經驗。
  • 擁有優化登陸頁面和使用者管道的經驗。
  • 精通A/B和多變量實驗。
  • 熟悉網站分析工具（例如 Google Analytics、NetInsight、Omniture、WebTrends）。
  • 廣告服務工具（例如 DART、Atlas）的應用知識。
  • 擁有設定和優化 Google Adwords 廣告系列的經驗。
  • HTML、CSS 和 JavaScript 開發和約束的工作知識。
  • 優秀的分析能力和數據驅動思維。
  • 了解線上行銷和衡量的最新趨勢和最佳實踐。

津貼和福利

• 員工股權
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 事假
• 開放文化
• 個人發展機會
• 牙科保險

About the Team:

Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await!

We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers. 

You'll collaborate closely with some of the sharpest minds in the industry, operating within a supportive and collaborative environment.

Your next thrilling adventure awaits with our digital bank project. Join us in shaping the future, today!

Role Overview:

As a Technology Auditor, you will play a crucial role in assessing and managing technology and information security-related risks within our organization. Reporting directly to the Head of Technology Audit, you will be responsible for executing audit plans, identifying emerging risks, and ensuring compliance with industry standards and regulatory requirements.

Key Responsibilities:

• Collaborate with the Head of Technology Audit to develop risk-based annual internal audit plans and define audit scopes across technology and information security-related risks.
• Execute audit plans, ensuring appropriate technical knowledge and experience are applied throughout the audit process.
• Ensure timely completion of technology audits in accordance with established standards and regulatory requirements, providing guidance and support to team members as needed.
• Monitor emerging risks and changes in the technology space and communicate findings to management, audit committees, and external stakeholders.
• Build trust and credibility with stakeholders through objective engagements and constructive challenges to enhance internal controls.
• Participate in ad-hoc projects and working groups, providing advisory support as required.

Requirements:

• Bachelor's degree in Computer Science, Information Systems, or equivalent field. Professional certification (e.g., CIA, CISA, CISSP, GIAC, GSEC) preferred.
• Minimum of 3 years of relevant professional audit experience in financial institutions or Big-4 external audit firms, with a focus on technology audit.
• Strong knowledge of regulatory requirements and internal control concepts.
• Demonstrated ability to work independently and as part of a team in a fast-paced environment, with strong analytical and report-writing skills.
• Experience with data analytics and visualization tools such as ACL, IDEA, PowerBI, Tableau preferred.
• Keen interest in emerging technology and associated risks.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Smart casual dress code
• Personal leave, birthday leave, medical leave, etc

Are you passionate about offensive security, enjoy breaking down walls with an array of tools and techniques, and continuously learning about the offensive security world? We are seeking a dynamic Cyber & Offensive Security Risk Lead to join our Data, Technology & Cyber Risk function.

Job Description:

The Cyber & Offensive Security Risk Lead will assist the Chief Information Security Officer to establish and maintain robust governance and oversight over the effectiveness of cyber risk management to ensure that the Bank’s technology and information assets are adequately protected.

Primary Responsibilities:

• Assist with the development, review, update and/or roll-out of cyber risk-related framework, policy, and initiatives to facilitate effective risk management and governance over cyber risk management.
• Review and assess the extent of compliance with internal policies, procedures, standards and regulatory requirements.
• Provide advisory, guidance and challenge to Business Units and Functional Units in their management of cyber risks to achieve their business objectives and within the Bank’s risk appetite.
• Conduct independent assessments on the adequacy and effectiveness of control measures implemented by the 1st Line of Defense (FLOD), and recommend mitigation actions to address vulnerabilities, if any.
• Lead Red Team (offensive cyber) activities to proactively simulate real-world cyber-attacks on the Bank’s security controls to identify and exploit security weaknesses and vulnerabilities.
• Provide recommendations and remediation strategies to address security vulnerabilities identified during offensive cyber activities.
• Establish relevant Key Risk Indicators (KRIs) and metrics to monitor and measure cyber risk exposures.
• Prepare and present cyber risk reports to Senior Management and relevant committees, highlighting key findings, trends and/or recommendations.
• Respond to enquiries and audits (i.e. internal, external and regulatory) pertaining to cyber risks.
• Where required, collaborate with the Bank’s cyber incident response team to provide advice and/or support during security incidents and cyber-attacks.
• Conduct cyber risk awareness training across the Bank, fostering cyber risk awareness and a security-conscious culture.
• Stay abreast of emerging cyber threats, vulnerabilities, attack techniques, and regulatory developments to proactively address potential cyber risks, and assist the Management (and/or Board) understand potential concerns or risks that might impact the Bank.

Qualifications:

• Bachelor’s degree in computer science, Information Security or a related field.
• Minimum of 15 years’ experience in any of these disciplines: offensive security, information security, risk management or compliance in related areas.
• Professional certification such as CISSP, CCSP, CGRC, CISM, CISA, CRISC, CompTIA PenTest+, Offensive Security (e.g. OSCP, OSCE, OSWE & OSWP), SANS (e.g. GXPN, GWAPT, GPEN & GMOB), Zero-Point Security and/or CREST would be advantageous.
• Sound knowledge in regulatory requirements around technology risk and cyber resilience.
• Knowledge of network protocols, operating systems, application security and cloud security.
• Possess strong verbal and written communication skills, and capable of engaging senior stakeholders.
• Clear analytical thought process and good understanding of emerging technological developments and risk management frameworks.

Perks & Benefits

• Allowance (transportation, parking etc.)
• Nearby public transport
• Smart casual dress code
• Medical insurance
• Annual leave, Birthday Leave etc

Location: KL ECO CITY

Job Type: Full-time

About Us:

Bighire is a recruitment agency that helps businesses in the Food & Beverage (F&B), logistics, and retail industries find great talent. We are looking for a Digital Marketing Executive to join our team.

Job Summary:

The Digital Marketing Executive will help promote our agency online to attract job seekers in the F&B, logistics, and retail sectors. This role includes creating content, managing social media, and running online ads.

Key Responsibilities:

• Create Marketing Plans: Develop strategies to attract candidates for F&B, logistics, and retail jobs.
• Content Creation: Write posts for our website, social media, and emails to engage job seekers.
• Manage Social Media: Grow our presence on LinkedIn, Facebook, and Instagram.
• Run Ads: Create and manage online advertising campaigns.
• Email Campaigns: Design email newsletters to inform candidates about job openings.
• Analyze Results: Track and report on the success of marketing efforts.
• Work with Teams: Collaborate with recruitment consultants to understand hiring needs.

Qualifications:

• Bachelor’s degree in Marketing or related field.
• Experience in digital marketing, especially in recruitment or relevant industries.
• Knowledge of social media, SEO, and online advertising.
• Good communication skills.
• Creative and able to work well in a team.

• Competitive remuneration package.

Key Responsibilities:

• Assist in developing and executing content strategies for social media platforms.
• Contribute to campaign ideation, from brainstorming to content creation.
• Act as the key point of contact with media agencies for social content planning and execution.

Qualifications:

• A collaborative team player with solid stakeholder management skills.
• Creative and strategic thinker, with a passion for social media trends and content development.
• Strong command of English, both written and spoken; proficiency in Bahasa Malaysia is an added advantage

Perks & Benefits

• Nearby public transport
• Central location
• Smart casual dress code

地點：吉隆坡生態城

工作類型：全職

關於我們：

Bighire 是一家招聘機構，致力於幫助食品和飲料 (F&B)、物流和零售業的企業尋找優秀人才。我們正在尋找一名數位行銷主管加入我們的團隊。

工作總結：

數位行銷主管將協助在線上推廣我們的機構，以吸引餐飲、物流和零售業的求職者。該角色包括創建內容、管理社交媒體和投放線上廣告。

主要職責：

• 制定行銷計畫：制定策略來吸引餐飲、物流和零售職位的候選人。
• 內容創建：為我們的網站、社交媒體和電子郵件撰寫貼文以吸引求職者。
• 管理社群媒體：擴大我們在 LinkedIn、Facebook 和 Instagram 上的影響力。
• 投放廣告：建立和管理線上廣告活動。
• 電子郵件活動：設計電子郵件通訊，向候選人通報職缺。
• 分析結果：追蹤並報告行銷工作的成功。
• 與團隊合作：與招募顧問合作，了解招募需求。

資格：

• 行銷或相關領域學士學位。
• 擁有數位行銷經驗，尤其是招募或相關行業的經驗。
• 了解社交媒體、SEO 和線上廣告。
• 良好的溝通能力。
• 有創造力並且能夠在團隊中很好地工作。

• 有競爭力的薪資待遇。