Search result for all job vacancies on Jobstore

AEON Credit Service (M) Berhad

Assistant Manager, Account Payable

Full-time

Kuala Lumpur, Federal Territory of

Accounting / Auditing

2 days ago

Quick Apply

Bryks Art Sdn Bhd

Branding and Marketing Manager

Full-time

Shah Alam, Selangor

Sales / Marketing

5 days ago

To assist in building a strong company profile and expanding our market presence. This role involves identifying store locations and pop-up opportunities, proposing ideas for campaigns and activities, supporting promotional and sales efforts and creating impactful marketing assets.

Qualifications:

Strong understanding of marketing and PR strategies.
Creative thinking and initiative in proposing ideas and campaigns.
Experience in sales with understanding of sales strategies and customer engagement.
Ability to travel for store visits and resource sourcing.
Capacity to work independently and as part of a team in a fast-paced environment.
Minimum education: Diploma and above
Language required: Bahasa Malaysia & English.
Skills required: Sales, Marketing, Branding & Development.

Job Responsibilities:

Market research and analysis to identify opportunities for brand expansion and growth.
Analyze consumer trends and competitive landscape to inform marketing strategies.
Approach potential partners and stakeholders to propose collaborative initiatives that align with brand objectives.
Assist in building and developing business relationships to enhance brand presence.
Communicate effectively to build a strong professional network within the industry.
Collaborate with cross-functional teams (e.g., product development, sales) to create and execute integrated marketing campaigns.
Oversee the development and implementation of business and marketing strategies that drive brand awareness and engagement. Ensure alignment of marketing initiatives with overall brand objectives.
Provide guidance and support to team members in their professional development.
Create and maintain comprehensive brand guidelines to ensure consistency across all marketing channels and materials.
Monitor and enforce adherence to brand standards across all communications.
Oversee the production of various marketing materials, including print collateral, digital content, and advertising campaigns.
Ensure that all materials effectively convey the brand message and engage target audiences.
Develop guidelines and training programs for the various teams to ensure high-quality support aligned with brand values.
Manage campaigns and all customer service initiatives for upcoming projects.
Engage in the establishment and promotion of in-store and retail, executing targeted marketing strategies to effectively reach customers.
Monitor and evaluate the effectiveness of marketing strategies to optimize reach and engagement.
Establish key performance indicators (KPIs) to measure the effectiveness of branding and marketing efforts.
Regularly report on performance metrics and adjust strategies as necessary to achieve business goals.

Send your Portfolio and Resume to us at:

Email: hr@bryks.art

Contact: +603.5569.9566 /+60135000.849

Quick Apply

DOCUMENT TECHNOLOGIES SDN BHD

Key Account Sales Manager

Full-time

Shah Alam, Selangor

Business Management / Project / Planning

5 days ago

Job Description

Manages the Sales Teams & Supporting operations required to implement the organizational sales strategy, drive revenue growth, & accomplish financial objectives.
Implements processes, tools & structures to support the sales organization’s operations.
Being a Key Account Sales Manager conducts long-term & short-term goal setting for teams and individuals & uses data to measure & monitor sales processes, identify issues and enhance performance.
Monitors the industry, business environment, competitors and customers to develop action plans for expanding & retaining the customer base.
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
Uses customer feedback & insights to collaborate with internal stakeholders to identify & suggest new product.
Builds & develops effective sales teams with recruiting, objectives setting, training, coaching and performance monitoring of sales representatives.
Participates in meeting, presentations, & demos to support or close strategic or high-value sales.
Manages through subordinate & professionals in larger groups of moderate complexity.
Provides input to strategic decisions that affect the functional area of responsibility.
Give input into developing the budget, Stock forecast, Incentive Planning, TPA Planning & others Planning.
Capable of resolving escalated issues arising from operations & requiring coordination with other departments.
Develops and analyses business reports to facilitate relevant communication with intermediaries.
Establishes, manages and maintains quality business relationship with intermediaries.
Manages budget and expense effectively and efficiently to drive business growth. Present sales, revenue and expenses reports and realistic forecasts to the management team.
Identify emerging markets and market shifts while being fully aware of new products and competition status.
Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence.

Job Requirement

1-3 years + or above of managerial experience.
The Key Account Sales Manager must have a bachelor’s degree in Communications, Business Administration, Business Management, Marketing, or any other related filed. An equivalent of this requirement in working experience is also acceptable.
Communication skills are a must have for this position, in both verbal and written form. These skills are especially necessary in building relationships with consumers and external partners. Additionally, the clarity of communication between the Key Account Sales Manager and Sales Executive and collaborating personnel will also be a determinant of the overall performance in the department. The Key Account Sales Manager must also be in a position to convey even the most complex information and insights in his reports in a simple, clear, and convincing manner, tailoring messages to suit various audiences.
The Key Account Sales Manager must also be a story-teller who is able to sell the brand to potential clients and secure more sales for the business. In addition to this, the Key Account Sales Manager must also be a great listener with ability to clarify and resolve issues and concerns of consumers, external partners, senior personnel, junior personnel etc.
The Key Account Sales Manager must be highly proficient in Ms Word, Excel and PowerPoint, which are necessary for the creation of visually, and verbally engaging reports and presentations for senior sales management, external partners, junior sales personnel, collaborating personnel, and stakeholders.
A candidate for this position must also demonstrate strong analytical skills and an ability to assimilate complex data and information from disparate sources and process it to address a certain need or issue in the sales department. The candidate will be highly proficient with research solutions to sales as well as effectiveness measurement systems.
In this capacity, the Key Account Sales Manager will conduct regular research and analyses on the business’s market and competitive environment, looking for opportunities to further the sales department’s goals by adjusting strategies and approaches that enhance efficiency and performance.
Certain interpersonal skills will be necessary for a Key Accountr Sales Manager, for example, he will be passionate and highly energetic in his work, he will be self-motivated and work under minimal supervision, and he will be proactive and have an insatiable appetite for knowledge. The candidate must also portray a strong ability to handle multiple projects and meet deadlines, he must also have an ability to work well in group-settings, and have an ability to remain calm under stressful scenarios and uncertainty.
Due to the high-interaction levels that come with the position, a candidate must possess an ability to build trust within a large and diverse environment. Also, being a representative of the business’s image, the Key Account Sales Manager must be an approachable individual who is easy to get along with and who possesses an ability to form long-lasting and meaningful relationships with others on behalf of the business.

Quick Apply

Puwell Technology Sdn Bhd

E-Commerce Manager (Penang)

Full-time

Gelugor, Penang

Sales / Marketing

6 days ago

Quick Apply

RUNCO MARKETING SDN. BHD.

Assistant Account Manager

Full-time

Selangor, Selangor

Accounting / Auditing

1 day ago

Quick Apply

The Olive Tree Group

Assistant Restaurant & Bar Manager

Full-time

Kuala Lumpur, Federal Territory of

F&B / Tourism / Hospitality

1 day ago

An Introduction The Olive Tree Group
The Olive tree is a progressive organization specializing in the development of dun and quality dining experience throughout Malaysia.

Founded and driven by restaurant entrepreneur Leslie Gomez, the group was established in 2003 and now operates 10+ high-performance restaurants and pubs with exciting projects under development.

The Olive tree group owns and operates our own restaurants and pubs and partners with chefs from India and locally to facilitate the development of their brands in Malaysia. Since its beginning, the Olive Group has developed and managed many of Malaysia’s most successful dining outlets.

Mission Statements
To exceed customers’ expectations relating to quality dining and relaxing experiences in the areas of cousins, services and ambience at the same time establishing the growth and feasibility of the company for long term benefits of employment, customer services, shareholders, partners and suppliers.

Vision Statement
The vision is to produce efficient high-quality cuisine, in interactive kitchen environments where possible, with ingredients that are fresh, locally produced, or where required, the best available imported products.
The predominant themes of commitments are:

To create conceive and maintain products and services of genuine quality
To offer our services at a value-for-money price point
To motivate and support members of our team at all levels
To grow the brand name internationally

Company Objective
The company’s objective is to establish superior dining and lifestyle facilities in prime locations that offer a high-quality dining experience in a friendly relaxed environment at an affordable price which would represent excellent value for money. Our aim is to have total satisfaction from our customers.
At the same time, any developments must contribute to the overall profitability of the company.
To achieve these objectives, chefs are recruited with the highest set of qualifications and experiences, staff are trained to a high level and the ingredients are sourced out from the best available locations. The live bands are sourced out from the highest of recommendations and DJs are vetted to make sure that the music standards are coordinated to the standard of the ambiences the restaurant or pub embodies.

Business Model
The important aspect of our business is to define our products, the awareness of our customer base, creating our customer satisfaction, encouraging and developing customer loyalty, taking our customer feedbacks and comments and implementing effective promotions and marketing activities, having consistent training implemented and believing strongly in professional practice and procedures.

Financial Standings
The company has enjoyed successful profitability to date and has a sound financial base with a good annual turnover which grows at a significant rate. This solid financial base and our consolidated income, has enabled the group to continue to move forward with a brand expansion and further develop quality restaurants and pubs; and as a result, is in position to fund any future operations, expansion or franchise development through its internal financial recourses.

Quick Apply

Eastway Engineering Sdn Bhd

Assistant Accounts Manager

Full-time

Shah Alam, Selangor

Accounting / Auditing

1 day ago

DUTIES AND RESPONSIBILITIES

Ensure compliance with Accounting Standards (as issued by MASB) and other relevant accounting standards where applicable, including IRB requirements.
Prepare, review and analyse financial statements (Balance Sheets, Income Statements and Cash Flow statements).
Prepare periodic financial reports (monthly, quarterly and annual).
Manage the accounts payable, accounts receivable, payroll, general ledger and other daily operations of the Accounting Department.
Monitor and reconcile bank accounts and ensure accuracy of financial transactions.
Implement and maintain internal controls to safeguard company assets and ensure financial accuracy
Coordinate with external auditors during annual audits and assists in the preparation of audit documentations. Able to prepare tax returns, which is in compliance with payment, reporting and other tax requirements of IRB (Inland Revenue Board).
Assists in the preparation of budgets and financial forecasts
Analyse budget variances and provide recommendations of costs control and financial improvement
Perform financial analysis to support business decisions, including variance analysis, trend analysis and cost analysis.
Identify opportunities for process improvements within the accounting function and implement best practices
Supervise and mentor accounting staff, including setting performance goals, conducting performance reviews and providing training and development opportunities
Communicate financial results and issues to senior management and other stakeholders

QUALIFICATIONS

Bachelor’s degree in Accounting or equivalent (ACCA/AIA).
Five (5) years previous experience as account senior executive or in similar post, having supervisory or managerial role
1. Effective communication skills, both verbal and written (Preferred languages are English, Bahasa Malaysia and Chinese)
Solid knowledge and understanding of accounting principles, regulatory requirement, financial reporting, processes, policy, and systems
Proficient computer skills in Accounting software (SQL or equivalent) and Microsoft Office Suite (Excel, Word, PowerPoint).
Excellent problem-solving abilities and experience with complex transactions with little supervision.
Excellent analytical and organizational skills.
Strong leadership and team management abilities.

Quick Apply

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

PROJECT MANAGER - IT

Full-time

Sarawak, Sarawak

Information Technology

1 day ago

Quick Apply

RUNCO MARKETING SDN. BHD.

Assistant Operation Manager

Full-time

Selangor, Selangor

Administrative / Clerical

1 day ago

Job Responsibilities:

• Oversee daily operations and ensure efficient functioning of the business processes.

• Collaborate with cross-functional teams to ensure smooth execution of retail and wholesale operations.

• Supervise inventory management, including tracking stock levels and replenishing as needed.

• Assist in the development and implementation of operational policies, procedures, and strategies to improve performance.

• Monitor and ensure that all orders, shipments, and deliveries are handled accurately and on time.

• Handle customer inquiries and resolve any operational issues promptly.

• Analyze sales data and reports to identify areas for improvement in operational efficiency.

• Support the planning and execution of marketing campaigns, product launches, and promotions.

• Assist in managing the logistics and supply chain to ensure timely product delivery and cost optimization.

• Manage a team of operational staff, providing guidance and support for their tasks.

• Ensure compliance with company policies, industry regulations, and safety standards.

Job Requirements:

• Minimum 2 years of experience in operations or managerial roles, preferably in retail or wholesale.

• Strong problem-solving skills and the ability to make decisions independently.

• Excellent communication and interpersonal skills to work with different departments and teams.

• Proficient in Microsoft Office, especially Excel, for managing data and reports.

• Experience with inventory management software or other related tools is a plus.

• Ability to work in a fast-paced environment and adapt to changing demands.

• A proactive and positive approach to managing teams and projects.

• Strong organizational skills and attention to detail.

• Minimum SPM requirement. Fresh graduates is encourage.

If you’re looking for a challenging role in a growing company with opportunities for career advancement, apply today to join the team at RUNCO MARKETING SDN. BHD.!

Quick Apply

Palm Springs Development Sdn. Bhd

Human Resource Manager

Full-time

Puchong, Selangor

Construction / Property

5 days ago

Quick Apply

FUWAY Industrial Sdn. Bhd.

Service Administrator / 服務管理員

Full-time

Penang, Penang

Administrative / Clerical

1 week ago

Quick Apply

Eastway Engineering Sdn Bhd

Business Development Executive / Manager

Full-time

Shah Alam, Selangor

Sales / Marketing

1 week ago

Oversee an organization’s sales objectives, initiatives and procedures. Required to set short and long- term sales strategies and evaluate effectiveness of on-going sales programs. Propose product or service to increase customer satisfaction and sales potential.

With the current company’s range of products, develop effective sales program to meet annual sales target and increase sales lead. This rely on extensive experience and business acumen to plan and execute effective methods to accomplish goals.

Lead and direct the work of a team of internal and external sales personnel. Also need to coach and guide team members towards the same direction set by the organization.

The successful candidate will report directly to management. A wide degree of creativity and sense of logic is expected.

Responsibilities:

Achieve sales target set forth by the management
Develop a strategic business plan to expand customer base by implementing sales initiatives and programs to capture new leads
Motivate, train and set sales target for individual and product with the sales team
Establish a strong sales team; internal and field personnel to work towards company’s objectives and policies
Provides coaching, market trends and knowledge to sales team and other departments when necessary
Contribute to team effort in accomplishing company’s overall objectives
Meet existing and new customers to discuss their evolving needs, how they relate to your products and maintain good relationship with customers.
Identify supply & demand, changing trends, economic indicators and competition especially sales program and new products in the market
Maintain professional and technical knowledge relevant to work and self-enhancement by attending training and workshops
Present sales volume, revenue and profit including forecasts to the management for existing and new products

Requirements:

Possess at least a Diploma or Bachelor's Degree in Business Administration or related field.
Experience working as a sales representative or sales manager of at least 5 years, consistently meeting or exceeding targets.
Proficient in English, Bahasa Malaysia and Mandarin
Excellent written and verbal communication skills
Travel is required, thus flexibility is a must.
Proven ability to drive the sales process from planning to closing
Ability to lead and supervise a sales team by strong mentoring, coaching and people management skills
Experience in customer relationship management
Good business sense in same or similar industry expertise

Quick Apply

FUWAY Industrial Sdn. Bhd.

Service Administrator (Up to RM 2600)

Full-time

Penang, Penang

Administrative / Clerical

1 week ago

Quick Apply

Titimas Group of Companies

ASSISTANT ACCOUNTS MANAGER

Full-time

Port Klang, Selangor

Accounting / Auditing

1 week ago

Responsibilities:

Overall responsible the cash flow and accounts with the defined scope:

Monitored spectrum of accounting activities, including full set of accounting, reporting, reconciling, journal entries and daily transaction up to date and properly.
Supervise, assist and provide coaching for any accounting issues for Inter Companies.
Manage in all Accounts Payable and Receivable payments and collection.
Verified in the Debtors Credit Note (If required).
Process Payment in term of Cash, Cheque, TT, Bank Draft, IBG and etc.
Prepare Weekly Cash Flow and submit to Managing Director and Chief Executive Office for review and discussion.
Reconcile Monthly Bank Reconciliation
Finalized the yearly account and submit for audit.
Liaise with Auditor, Tax Consultant, Bankers and Government Authority in the related to Accounts issues.
Checking daily E-Billing for North Port and West Port.
Monitor Vessel Owner’s account and payment.
Calculation of Vessel Rebate of Adjustment (ROA).
Prepare Titimas Group of Companies monthly Salary / EPF / SOCSO / Income Tax / HRDF.
Make payment to Local Government Authority according to the dateline.
Prepare of yearly EA Form for employees.
Checking Suppliers Invoice before pass Journal Entry.
Prepare and check Company E-filing for the year.
Perform any jobs as assigned by superior and management when required for all Group of Companies.

Requirements:

Posses at least a Bachelor's degree in Accounting, Finance, or a related field.
Professional certifications (e.g., CPA, ACCA) can be advantageous.
Minimum of 3-5 years in accounting or finance roles.
Familiarity with logistics or shipping industry financial practices could be a plus.
Proven ability to handle complete accounts for multiple companies;
Proficiency in accounting software (e.g., SQL, ASolute).
Strong analytical skills and attention to detail.
Ability to prepare and interpret financial reports, budgets, and forecasts.
Solid knowledge of financial regulations and compliance standards.
Good interpersonal and communication skills for managing a team and liaising with other departments.
Strong organizational and time-management skills.
Problem-solving mindset and ability to work well under pressure.
Integrity and a strong sense of responsibility.

Titimas Group of Companies, is a well-diversified total shipping, logistics, jetty operations, insurance and marketing service group provider which has been providing comprehensive services throughout the world. Headquartered in one of the world’s busiest and convenient port- Port Klang Malaysia, where Malaysia’s major ports are located- the Westport, Southport and Northport. Westport is a hub of major liners for container, conventional, bulk, roro, tankers, and cruise liners. Titimas Shipping and Trading Sdn Bhd and Titimas Logistics Sdn Bhd are proud of its management system that has been certified according to the standard of ISO 9001:2015 by GCL International certifying body. The implementation of our Quality Management System will ensure our ability to consistently provide quality services that meet customers, statutory and regulatory requirements and accreditation. Titimas Group of Companies had received numerous awards and recognition, to name a few, SME Corp Malaysia and SME 100 Awards for fast Moving Company in East Malaysia. We are proud member of Overseas Project Cargo Association (OPCA), Connecting Five Continents (C5C), Federation of Malaysia Freight Forwarders (FMFF), Selangor Freight Forwarders and Logistics Association (SFFLA), and Central Region Shipping Association (CRSA).

Titimas’ team of professional consultant have more than 40 years of experience in delivering freight and transportation of any size and types whether project cargo, FCL, LCL, air freight, timber/wood, steel/metal, grain, cement or concrete piles and many more, moving to their safe destination. We have 54 multi-lingual team which assists our customers from inquiry to operations. Distinguished by its value of integrity, customer focus, people-driven and adaptive to market changes, Titimas has been serving a diverse range of clientele with an outstanding management depth and an enviable portfolio of growth opportunities coupled with personalised service over the years.

We always ensure that we are in constant communication with our business partners. We help them grow by assisting them to connect with the shippers. We wanted to make things easier for you by giving you solutions and options.

Quick Apply

Matrioux (M) Sdn Bhd

Field Service Technician (Experience with laboratory or diagnostic equipment)

Full-time

Seri Kembangan, Selangor

Science / R&D / Research

6 days ago

Quick Apply

Agile Matrix Solutions Sdn Bhd

Customer Service Associate

Full-time

Malacca, Malacca

Customer Service

3 weeks ago

Position Summary:

We are seeking an Customer Service Associate to join our dynamic team. The ideal candidate will support Operations Support Analysts, back office personnel, support staff, and IT teams, ensuring smooth operations and achieving the highest customer satisfaction. This role requires excellent communication, problem-solving, and teamwork skills, with the ability to work independently and take ownership of tasks.

Key Responsibilities:

Provide immediate support and troubleshooting for customer issues across various communication channels, including phone, email, WhatsApp, SMS, and Telegram.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Answer incoming calls and support clients with their inquiries.
Document processes and interactions with customers accurately.
Collaborate with other departments to ensure customer issues are resolved.
Use sufficient product knowledge to acknowledge and address customer concerns.
Direct customer inquiries to relevant departments for further assistance.

Essential Skills:

Strong verbal proficiency in English; additional language skills Bahasa Malaysia, Chinese are a plus.
Sound communication skills with the ability to listen actively and respond effectively.
Problem-solving skills with a customer-focused and quality-driven mindset.
Positive attitude, accountability, and adaptability to work in a fast-paced environment.
Reliability, flexibility, and attention to detail.
Empathy, conflict resolution, and the ability to use positive language.

Competencies:

Customer focus and quality assurance.
Strong accountability, problem-solving, and a positive approach to challenges.
Effective communication and critical thinking skills.
Patience and self-control in stressful situations.
Ability to demonstrate empathy and provide a supportive experience for customers.

Tools and Technology:

Proficiency in help desk software, phones, chatbots, and video communication tools.
Familiarity with shared project management and internal communication tools.
Experience with customer service reporting and assessment tools.
Access to a self-service knowledge base for FAQs and onboarding.

Quick Apply

V Skin Sdn Bhd

Outlet Manager (Beauty Industry)

Full-time

Kuala Lumpur, Wilayah Persekutuan K

Health / Beauty / Fitness

1 week ago

Quick Apply

RONGSHENG FOOD SDN. BHD.

Restaurant Outlet Manager

Full-time

Kuala Lumpur, Federal Territory of

F&B / Tourism / Hospitality

1 week ago

Job Purpose:

The role will be responsible to driving operational efficiency, ensuring exceptional customer service, and maximizing profitability. The responsibilities will encompass various aspects of store management, including sales performance, cost control, inventory management, and team leadership.

Principal Accountabilities

Sales and Financial Management:

Monitor daily sales performance and strive to achieve sales targets.
Analyze sales data, identify trends, and implement strategies to optimize revenue.
Control costs of goods sold (COGS) by managing inventory levels, pricing strategies, and waste reduction initiatives.

KPI Monitoring:

Track key performance indicators (KPIs) such as sales per labor hour, average transaction value, and customer satisfaction scores.
Use KPI data to identify areas for improvement and implement action plans to enhance store performance.

Inventory and Stock Control:

Manage stock levels and conduct regular stock checks to prevent shortages or excess inventory.
Optimize stock rotation and minimize waste through efficient inventory management practices.

Waste Management:

Monitor food waste levels and implement strategies to reduce waste, such as portion control measures and inventory rotation.
Collaborate with the kitchen team to minimize food spoilage and ensure freshness.

Manpower Management:

Supervise and allocate tasks to team members to ensure smooth operations and optimal customer service.
Schedule shifts and manage staffing levels based on business demand and labor budgets.
Train, mentor, and evaluate staff performance to maintain a high-performing team.

Qualifications and Skills:

Critical thinking and problem-solving skills to address operational challenges, resolve customer complaints, and make data-driven decisions.
Strong verbal and written communication skills to interact with customers, communicate expectations to staff, and collaborate with management.
Familiarity with inventory management systems and procedures.
Strong leadership and interpersonal skills to motivate and inspire team members.
Flexibility to adapt to changing business needs, handle pressure in a fast-paced environment, and make quick decisions when necessary.
Knowledge of food safety regulations and best practices.

Quick Apply

Agile Matrix Solutions Sdn Bhd

Customer Service Associate

Full-time

Kulai, Johor

Customer Service

3 weeks ago

Position Summary:

Key Responsibilities:

Provide immediate support and troubleshooting for customer issues across various communication channels, including phone, email, WhatsApp, SMS, and Telegram.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Answer incoming calls and support clients with their inquiries.
Document processes and interactions with customers accurately.
Collaborate with other departments to ensure customer issues are resolved.
Use sufficient product knowledge to acknowledge and address customer concerns.
Direct customer inquiries to relevant departments for further assistance.

Essential Skills:

Strong verbal proficiency in English; additional language skills Bahasa Malaysia, Chinese are a plus.
Sound communication skills with the ability to listen actively and respond effectively.
Problem-solving skills with a customer-focused and quality-driven mindset.
Positive attitude, accountability, and adaptability to work in a fast-paced environment.
Reliability, flexibility, and attention to detail.
Empathy, conflict resolution, and the ability to use positive language.

Competencies:

Customer focus and quality assurance.
Strong accountability, problem-solving, and a positive approach to challenges.
Effective communication and critical thinking skills.
Patience and self-control in stressful situations.
Ability to demonstrate empathy and provide a supportive experience for customers.

Tools and Technology:

Proficiency in help desk software, phones, chatbots, and video communication tools.
Familiarity with shared project management and internal communication tools.
Experience with customer service reporting and assessment tools.
Access to a self-service knowledge base for FAQs and onboarding.

Quick Apply

Meng MB Trading Sdn Bhd

Customer Service (Johor)

Full-time

Ulu Tiram, Johor

Customer Service

3 weeks ago

Quick Apply

AEON Credit Service (M) Berhad

Assistant Manager, Internal Audit

Full-time

Kuala Lumpur, Federal Territory of

Accounting / Auditing

1 week ago

Quick Apply

Practimax Sdn Bhd

Printing Process Manager

Full-time

Shah Alam, Selangor

Manufacturing / Production

1 week ago

Quick Apply

AEON Credit Service (M) Berhad

Manager, Business Strategy/Data Analyst

Full-time

Kuala Lumpur, Federal Territory of

Finance / Banking / Insurance

4 days ago

Quick Apply

HEADLINES INTERNATIONAL SDN BHD

HUMAN RESOURCE MANAGER - HOTEL INDUSTRY

Full-time

Ipoh, Perak

Human Resources

1 day ago

Job Description:

The Human Resource Manager in a hotel plays a pivotal role in ensuring the recruitment, development, and retention of a high-performing and engaged workforce. This position is responsible for creating and maintaining a positive work environment, implementing HR policies, managing employee relations, and aligning HR strategies with the hotel’s operational and business goals.

Key Responsibilities:

- Lead recruitment efforts for hotel positions at all levels, from entry-level staff to management.
- Develop and implement effective recruitment strategies, including job advertisements, job fairs, and interviews.
- Oversee the onboarding process, ensuring new employees are well-integrated into the hotel’s culture and operations.
- Act as the point of contact for employee concerns, addressing issues such as conflicts, grievances, and disciplinary actions.
- Design and implement training programs to enhance employee skills, improve performance, and ensure service excellence.
- Oversee the hotel’s performance management system, ensuring performance reviews are conducted regularly and effectively.
- Ensure compliance with local, state, and federal labor laws, as well as hotel industry-specific regulations.
- Maintain employee records in accordance with legal and organizational requirements.
- Address any labor law violations, managing the hotel’s relationship with legal advisors when needed.
- Provide regular HR reports to senior management regarding staffing, turnover, and employee performance.
- Develop and monitor HR metrics to measure the effectiveness of HR initiatives and identify areas for improvement.

Qualifications & Skills:

Education: Bachelor's degree in Human Resources, Business Administration, or related field.
Experience: Minimum of 5 years of HR experience, with at least 2 years in a managerial role within the hospitality industry.
Certifications: HR certifications such as SHRM-CP, PHR, or equivalent are a plus.
- Skills:Strong knowledge of labor laws and HR best practices.
- Excellent interpersonal, communication, and conflict-resolution skills.
- Proven leadership and team management abilities.
- Experience with HR software (HRIS) and employee scheduling tools.
- Exceptional organizational and time-management skills.
- Ability to work in a fast-paced, dynamic environment.

Quick Apply

Dinastia Jati Sdn Bhd

GENERAL MANAGER, GROUP BUSINESS DEVELOPMENT

Full-time

Petaling Jaya, Selangor

Sales / Marketing

4 days ago

Quick Apply

Browse Customer service manager jobs by:

Accounting / Auditing

Human Resources

Finance / Banking / Insurance

Business Management / Project / Planning

Information Technology

F&B / Tourism / Hospitality

Engineering

Browse Location Area

Federal Territory of Kuala Lumpur

Kuala Lumpur

Petaling Jaya

Kuala Lumpur, Federal Territory of Kuala Lumpur

Petaling Jaya, Selangor

Browse Companies

AEON Credit Service (M) Berhad

JOBSTORE GROUP

RUNCO MARKETING SDN. BHD.

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

RESOURCECITY SDN BHD

The Olive Tree Group

Asbenz Motors Sdn Bhd

VSTECS PERICOMP SDN BHD

TechLab Security Sdn Bhd

Frequently Asked Questions

If I am not a Malaysian citizen, can I apply for Malaysia jobs?

If you don't have a Malaysian citizenship, but are living in Malaysia or if you are planning to move to Malaysia and are looking for jobs that can sponsor you, it is up to each individual employer on how it handles international candidates. We encourage you to read our blog post to help provide more information: 7 Easy Steps to Find Jobs in Malaysia As A Foreigner.

Why I have not received any response from the company after I applied?

Have you tried following up? If you did not follow up with an email or phone call, how do you determine if the company received your job application? Enquire where they are in the review process and and then ask if they received your submission. While it would be great to receive a response from the company, sometimes it doesn’t happen. Take the initiative to follow to ensure your application has been received.

How long does it take to complete the application?

The period of the application process will vary, depending on the type of job you are applying for and your previous employment experience.

What position levels are available for applying?

There are 6 position levels and each level can be associated with a salary range and different types of job titles. Jobs levels can be categorised into: non-executive, fresh/entry level, junior executive, senior executive, manager and senior manager.

How many types of jobs are there?

Within Jobstore, there are hundreds of variations of jobs. Read through the job descriptions to find out about the typical responsibilities and employers for each job, so you can see what’s involved and who might employ you.