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Total 850 customer service manager job vacancies in Malaysia

Customer Service Officer
Petaling Jaya / LBS Bina Group Berhad
ResponsibilitiesCustomer service and relations is the primary contact for shoppers as soon as they step into the mallHandles all customers enquiries/complaints and passing them on to the appropriate department.Knowledgeable of mall’s services, facilities, stores / locations, promotional activities.Taking information from customers (eg. Filling up t...
Customer Service Team Leader
Job Brief:The Customer Service Team Leader will oversee and manage a team of Customer Service Agents to ensure high-quality service delivery and customer satisfaction. This role involves leading by example, providing guidance, and ensuring the team meets performance metrics. The ideal candidate will possess strong leadership abilities, a deep under...
Customer Service (Digital Banking)
Job Brief:A highly motivated and customer-focused individual which responsible for answering incoming calls, responding to live chat inquiries and emails from customers, addressing their inquiries related to digital banking products and services, and providing excellent customer service.Job Responsibilities:Answering incoming calls, responding to l...
Customer Relation Executive
Petaling Jaya / MGB Berhad
Job Descriptions:To provide technical support, planning and implementation of housing defects maintenance activities and tasks to ensure smooth running of management.Troubleshoot and solving emergency in the most effective and efficient manner with main contractor, Subcontractor.Liaise and coordinate with project personnel, Customer Relation Office...
Customer Support Specialist
Job Summary:The Customer Support Specialist is responsible for managing all inbound and outbound customer interactions across multiple channels, including phone, chat, email, and social media. This role ensures consistent, high-quality service, efficient management of high interaction volumes, and adherence to response and resolution times. The spe...
Customer Care Specialist
Job Summary:As a Customer Care Specialist, you will play a central role in managing inquiries and resolving issues for both customers and partners across multiple communication channels, including voice calls, email, online chat, and case management systems. Reporting to the Customer Service Team Leader, you’ll be responsible for delivering excepti...
Customer Support Specialist (Thai Speaker)
Job Summary:The Customer Support Specialist is responsible for managing all inbound and outbound customer interactions across multiple channels, including phone, chat, email, and social media. This role ensures consistent, high-quality service, efficient management of high interaction volumes, and adherence to response and resolution times. The spe...
Customer Care Specialist (Mandarin Speaker)
Job Description: 1. Serve as the main point of contact for customers and partners, handling inquiries and providing support via voice, email, online chat, and case management systems.2. Set realistic expectations and resolve issues related to orders, payments, and app-related inquiries to ensure a positive experience.3. Respond to in...
Customer Backend Support Specialist (Hong Kong)
Job Responsibilities:Maintain accurate records of refund and reimbursement transactions, including detailed documentation of approvals, payments, and communication with stakeholders.  Process refunds accurately and efficiently through backend systems and maintaining proper documentation. Gather feedback from users regarding their ex...
Customer Care Specialist Team Leader (TL)
Job Description: 1.  Lead, mentor, and manage a team of Customer Care Specialist , ensuring their adherence to company policies and customer service best practices.2.  Conduct regular performance evaluations and provide constructive feedback to team members to ensure continuous improvement.3.   Monitor and en...
Customer Care Specialist Team Leader (TL-Bilingual)
Job Description: 1. Lead, mentor, and manage a team of Customer Care Specialist , ensuring their adherence to company policies and customer service best practices.2. Conduct regular performance evaluations and provide constructive feedback to team members to ensure continuous improvement.3. Monitor and ensure that team members m...

Frequently Asked Questions

If I am not a Malaysian citizen, can I apply for Malaysia jobs?

If you don't have a Malaysian citizenship, but are living in Malaysia or if you are planning to move to Malaysia and are looking for jobs that can sponsor you, it is up to each individual employer on how it handles international candidates. We encourage you to read our blog post to help provide more information: 7 Easy Steps to Find Jobs in Malaysia As A Foreigner.

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What position levels are available for applying?

There are 6 position levels and each level can be associated with a salary range and different types of job titles. Jobs levels can be categorised into: non-executive, fresh/entry level, junior executive, senior executive, manager and senior manager.

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Within Jobstore, there are hundreds of variations of jobs. Read through the job descriptions to find out about the typical responsibilities and employers for each job, so you can see what’s involved and who might employ you.