Supermom, a fast-growing AI data powerhouse, has a mission to enable parents and families to live better and smarter in Southeast Asia. Boasting one of the largest family communities in Singapore and growing fast in Indonesia and Malaysia, and other SEA countries, we are looking for Media Sales Manager to be a part of this growth story.

As the Sales Manager, you will be responsible for building strong and lasting relationships with media agencies in Malaysia. He/She must have proven track records handling or working for media agencies.

Your role:

• You must have extensive network of agency contacts and years of account servicing or sales experience working for/with agencies
• Promote Supermom solutions to agencies and train agencies in adopting SuperMom solutions
• Conducts regular meetings with agencies to engage in full and frank discussion of client problems, opportunities, and work in progress.
• Reviews clients’ advertising plans with the Business Unit Head and Account Manager.
• Reviews fulfillments done by account servicing team to ensure the strategy and objectives are met prior to submission to the client.
• Reviews annual projections of client gross income and personnel needs.
• Ensures a high level of agency performance on behalf of clients assigned.
• Periodically reviews account profitability to ascertain that a reasonable profit is being earned from the work done for each client.
• Proactively recommend strategies to Supermom top management to better engage and grow revenue from media agencies
• Proactively develop and execute strategies to enhance revenue by a min of 2x yearly

• At least 5+ years of media agency experience
• Extensive networks and contacts in the media agency industry
• Able to network and entertain clients to build relationships
• Excellent sales and negotiation skills with acute business sense
• Entrepreneurial with excellent communication skills and the ability to work calmly under pressure
• Good understanding of how agencies measure performance with relevant KPIs
• Good understanding of how agencies evaluate vendors and partners

• Robust compensation package: Base-plus-commissions
• Esop opportunity in a start up environment
• Bonus plans based on individual, team and/or campaign deliveries
• Work hard, play hard office culture led by a diverse and inclusive workforce

About the Role

As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By bringing everyone together, you’ll be able to create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and H&M succeed. Ensuring an excellent operational & visual experience for your store, customers & colleagues. You’ll be aware of your store’s strengths, opportunities, and competitors. Analyze and follow up on sales, and create plans to optimize results and profits.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

Customer Sales & Profit

• You are responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines
• Representing yourself and the H&M brand positively during customer interactions
• Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and acting on them
• Establish & analyze sales and budget goals, creating plans to optimize results
• Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers
• Following up that your team is actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
• Manage your department in a cost-efficient way
• Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges
• Ensure all admin routines for both people and operations are handled in a correct way

Fashion & Trend Awareness

• Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers, etc
• Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions

Team & Development

• Responsible for recruitment, onboarding, performance management, upskilling & developing your team in-store
• Complete performance evaluations and succession planning to support business & team needs
• Retain and share your knowledge and skills with your team
• Collaboration, planning & teamwork with in-store Visual Merchandiser team
• Give & receive feedback with your colleagues to learn, develop & support each other
• Responsible for the teams planning & scheduling
• Regular communication to store colleagues to inform, motivate and inspire – daily, weekly meetings, etc
• Ensure all procedures, routines, and legal requirements in all areas of the store are followed
• Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development

Retail Operations/ Visual & Commercial Execution

• Secure a clean and tidy sales floor and back of house including stockroom areas
• Ensure high fashion quality, visual and commercial product presentation, with good garment care
• Secure good stock levels and provide input on allocation to Area team
• Ensure the full garment cycle – from delivery to garment presentation – and fitting room routines are according to our standards and routines set internally, utilizing all tools and technology provided
• Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
• Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store
• Updating & upkeep of BOH Areas for all colleagues (key information, health & safety, tidiness etc)
• Responsible for opening & closing of store daily

Position Type :

Type Of Hire :

Education Desired :

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

About the job
You will work together with your colleagues in the IKEA Food management team; lead and manage the kitchen production team to fulfil the purpose of our function by building business and people together. You strive to make people smile while providing irresistible food offers in a welcoming atmosphere that gives our guests a good reason to return again and again. 

You take ownership for ensuring food safety in all parts of the store and train others as appropriate. You lead and manage co-workers so that we provide irresistible food offers of good taste and quality served in a safe and efficient way.

You will together work with IKEA Food team ensuring the full potential of IKEA Food is realised and the following 10 tasks are fulfilled:
1. Attract visitors to the IKEA store
2. Offer a range that appeal to the many people on the market
3. Strengthen the low-price profile of the IKEA store
4. Strengthen the quality perception of the IKEA store
5. Contribute to a day out for the whole family
6. Strengthen the Swedish profile of the IKEA store
7. Build trust for the IKEA store among customers, co-workers and suppliers
8. Ensure that IKEA co-workers get a good meal for a low price
9. Serve the many store visitors
10. Be efficient and generate a reasonable profit

About the job
My areas of responsibility is the IKEA Restaurant sales areas, guest areas (including the co-worker restaurant), dish washing facility. I work together with my team and other colleagues in the IKEA Food management team from where I lead and manage my area to fulfil the purpose of our function by building business and people together. I strive to make people smile while providing irresistible food offers in a welcoming atmosphere that gives our guests a good reason to return again and again.

Your assignment

• I lead by example and am a good ambassador for the IKEA store in all contact with our guests, and I give them a good reason to return again and again.
• I empower and encourage my team to take immediate action to meet the needs of guests and give input on how to continuously improve our meeting with them.
• Together with my colleagues and manager I contribute actively in the development and implementation of a clear IKEA Food action plan for my store using the store business plan and country business plan.
• I work to maximise commerciality in order to grow sales as well as the conversion rate and average cheque. By doing this I increase profitability according to the goals in my area.
• I work actively to make the IKEA store successful and high performing, today and tomorrow.
• I take an active role in the IKEA Food management team and work cross-functionally utilizing the competence of my colleagues in other parts of the store as well as other IKEA stores in my country.
• I develop and share good ideas and implement best-practice solutions.

• Quote & Debit review in Model N
• Standard order management including expedites/pull ins/cancellation/push outs.
• Support Customer's RMA & other RMA related FA support.
• Support review of account booking/backlog/billing with Sales.
• Other ad-hoc support covering free of charge sample tracking for Distis, customer questionaires & other EHS/technical matters.
• Partner with Sales to manage all Renesas communications with Distis/customers.
• Renesas contact for Distis and Sales for any other topics

WHAT YOU WILL OWN:

● Ensure the highest quality of customer service to vendors

● Process orders and manage relationships with hundreds of restaurants

● Deliberate with customers or supervising personnel in order to address questions, problems, and special requests for orders and actual delivery statuses

● Ensure that processes are followed and bring in new ideas for improvements

● Constantly work towards improving customer experience

● Handle customers’ and vendors’ requests, as well as external communication with them

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.

1. Candidates have at least an SPM or Diploma certificate

2. At least 1 - 2 years of working experience in the customer service field are preferable

3. Fresh graduates are welcome to apply

4. Required language (s): English & Malay, Mandarin OR Cantonese

5. Able to work in a fast-paced, high-intensity work environment

6. Flexible and able to adapt to fast changes

7. Must be able to work on rotating shifts as needed (weekdays, weekends & public holidays)

8. Preferably with strong computer navigation skills and PC knowledge with typing speed of 25 WPM

9. Able to join 20 days of training

• Develop and maintain business continuity and disaster recovery programs.
• Develop policies, procedures, and guidelines to ensure that factory and corporate business functions have an effective and comprehensive continuity and disaster recovery plan.
• Work closely with manufacturing sites to identify and interface with their business continuity and disaster recovery needs.
• Develop and deliver training programs on business continuity and disaster recovery best practices.
• Responsible for the strategic oversight of the business continuity program of the company.
• Test and evaluate the effectiveness of business continuity and disaster recovery plans and make recommendations for improvements.
• Complete and maintain the business impact analysis (BIA) and risk assessment (RA) requirements to enable the development of the business continuity plan.
• Coordinate and participate in exercises and simulations to test the effectiveness of the business continuity plans (BCP) and disaster recovery plans.
• During or after an incident, collect status and or result of incident management, analyze and determine improvements of procedure or processes​
• Respond to customer inquiries/request and coordinate with related sites or corporate functions to complete the response​
• Keep abreast of industry best practices and emerging technologies in the field of business continuity and disaster recovery.
• Engaging with executive leadership to report on the status of business continuity management system
• Maintains the company’s BCMS certification, supervise 3rd party audits and regulatory audits, as needed. ​
• Drive continuous improvement of the BCMS program

RESPONSIBILITIES OF THE JOB

• To develop marketing strategies and overall Marcom plan with the consideration of partners, anchors, tenants while efficiently utilising the approved budget to achieve the following Marketing Objectives:-
• To reinforce brand identity and positioning with ATL, BTL and TTL strategies
• To maintain strong market presence with increased Brand Awareness
• To draw Shopper Footfall
• To encourage Retail Sales
• To highlight Retailers
• To establish and maintain good network of contacts with tenants, government agencies, and tourism related bodies, charity/volunteer organizations, corporate organizations, etc for joint promotional and sponsorship opportunities and improve brand perception.
• Budgeting and forecasting operational expenditure & capital expenditure for Marcom.
• Enhancing the Customer Journey Mapping through events, decorations, wayfinding and shopper engagement experiences.
• Enhancing the Customer Experience through digital with content creation and curation via Digital and Social Media.
• Communicate to intra department as well as internal department for communication of relevant activities, so they can effectively use such information for their purpose.
• Effectively engage with other functional teams meanwhile developing business analysis and complex problem-solving skills.
• Drive marketing direction with marketing team competence effectively grow the business with regional support.
• To manage the PR aspect of a possible crisis.

We are looking for a Manager, IT Service Delivery, ETS to be based in foodpanda Malaysia, at Bangsar South, Kuala Lumpur. In this role, you will own and enhance the foodpanda employee IT experience while leading a dedicated team to ensure seamless tech operations, optimizing processes, and supporting business continuity across one of our dynamic markets.

Duties and Responsibilities:
IT Service Delivery:

• Owns the foodpanda employee IT experience in one market (typically less than 500 users), ensuring that KPIs, SLAs and CSAT targets are constantly met for the team and oneself.
• Ensures all users are equipped with the most effective company technology and Internet connectivity, and continually assesses needs and requirements based on IT global/regional standards, guidelines and policies.
• Lead, guide and be actively involved in organising support, troubleshooting, and repair for IT equipment and networks of complex issues.
• Has a thorough understanding of local culture and actively seeking how technology enables the business to operate more efficiently.
• Develop and maintain continuity plans to address local business continuity under the guidance of one’s manager.
• Consistently seeks opportunities to streamline processes/procedures and work with respective stakeholders to initiate and implement these improvements within their market domain.
• Prepare and maintain comprehensive documentation including, Standard Operating Procedures (SOPs), and knowledge-base articles.
• Business travel may be required within local markets.

Team Coordination and Management:

• Manages and guides a small team of IT support staff in one market, including education, training and career development.
• Set clear performance goals, conduct regular performance evaluations, 1 to 1 catch-up meetings and support career development for team members.
• Actively work with and mentor the team to help them achieve the team's KPIs.
• Foster a culture of teamwork, knowledge sharing, and continuous improvement within the local IT teams.
• Coordinates training and orientation for new IT employees to enable them to become productive upon onboarding

Budgeting and Resource Allocation:

• Manages departmental budget and tracks spending on equipment and staff under the guidance of senior manager. When necessary, assist in developing the IT budget.
• Monitor and control IT expenditures within the assigned budget limits.

Incident and Problem Management:

• Own the end-to-end process of resolution of IT incidents and problems to meet defined service level agreements (SLAs) and minimise business disruptions.
• Ensure timely communication with affected parties.

IT Project Management:

• Project Management experience with office builds and end-to-end infrastructure implementations. Guidance from senior managers would be needed for more complex situations.
• Ensure project timelines, budgets, and objectives are met while adhering to quality standards.

Vendor Management & Procurement:

• Follow the internal procurement process/policies/guidelines and work with your manager and local procurement for all procurement needs within your domain/scope. Proper segregation of duties between procurement and IT. .ie., procurement is responsible for all procurement processes (e.g. pricing, terms and conditions, etc) while IT will be responsible for the technical requirements.
• Establishes relationships with technology and equipment vendors within your domain.
• Ensure local vendor delivery based on contract/purchase order.

IT Governance and Compliance:

• Understand and ensure adherence to IT policies, procedures, and security standards for self and team.
• Works with Regional and Global InfoSec teams on promoting IT security awareness in-country, and taking appropriate steps to address security incidents, if necessary
• Collaborate with internal and external audit teams to fulfil IT-related audit requirements.

Stakeholder Engagement:

• Build and maintain strong relationships with business stakeholders within your scope/domain.
• Conduct regular meetings to understand their IT needs and work with your manager to align IT services accordingly

About Ezypay

Ezypay is a multi award-winning Fintech company established in 1996, specializing in the provision of subscription and recurring direct debit payments.

With offices in Australia, New Zealand and Malaysia, Ezypay has processed over $3 billion worth of subscription payments in 9 countries across the Asia Pacific region (Australia, New Zealand, Malaysia, Singapore, Philippines, Hong Kong, Taiwan, Thailand and South Korea) and we’re continually expanding.

Over the last few years, we have put significant effort into our next generation cloud subscription billing platform. This is a core strategic focus and we continue to actively develop and grow this platform.

Main Responsibilities

As an experienced Customer Support Representative, you will provide our customers with product information and resolve any emerging issues that occur with accuracy and efficiency.

Requirements

• Minimum 1 year experience in a helpdesk, service desk or contact centre environment. Fintech or Financial Industry experience will be highly regarded.
• Proficiency in English is a must (both written and spoken)

• Ability to support a variety of start times (shifts can range from 4 am to 5 pm)

• Advanced English communication skills (written and spoken)

• Exceptional attention to detail and accuracy, with strong administration and multi-tasking skills

• Experience using customer service software/ ticketing systems or CRM (Zendesk desirable)

• Excellent customer service skills – the ability to be empathetic, compassionate, responsive, resourceful, and conscientious.

• A true team player that really cares about their peers.

• Generous salary package
• Casual dress code
• Delicious office snacks
• Dynamic, positive work environment
• Fantastic team culture
• Guidance and mentoring from leaders within the business
• Flexible working environment (work from home & remote working options)
• Gym subsidies

Now part of the logistics division of the CMA CGM Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management system or through reversible solutions available in the market. Globally, PRISM works with operational hubs in America, Europe, Asia and across its network centres of expertise in France and Switzerland. PRISM offers coverage across 3 time zones for 24/7 availability and greater customer proximity.

A central theme of its operational excellence approach, PRISM objectively selects the best supplies in the market, contribute to the freight purchasing strategy and provide end-to-end flow management, while seeking to optimize, time to market and reduce the carbon footprint of transport operations.

About the role

With growing customer accounts and demands in Aerospace, we are assembling a team of Customer Service Executives to deliver visibility, proactivity, optimization and high level of customer satisfaction to our major Aerospace account. Based in our Subang Jaya 4PL hub, the team of Customer Service Executives will be rostered in 4 shifts to ensure 24/7 availability to meet our customers' needs.

• Process customer’s orders/inquiries timely and accurately.
• Ensure customer’s orders are dispatched in the best route (transport plan) to optimize freight cost.

• Liaison with multiple parties including customers, overseas agents, etc for freight handling and/or other matters

• Handle shipping documentation (import/export / BL / documentation).

• Ensure compliance with customer’s Standard Operating Procedure.

• Communicate discrepancies/issues to team supervisor/manager when necessary.

• Consistently monitor emails and respond in a timely and professional manner to Customers and Appointed Service providers to provide full visibility to Customers.

• Responsible and familiarize with track & trace systems (LINK).

• Continuous update through communications on current statuses from Bollore network, international carriers, and subcontractors, troubleshooting any irregularities, and well well-prepared to construct information flows smoothly and timely to customers.

• Proactively request service failure reasons from the service providers' network and update Customers in the event of any service deviation from standard transport mapping.

• Ensure that contractual rates and agreed plans are always closely followed and aligned with Customers’ expectations.

• Work closely with OPM/RCM in preparing business review materials on a periodic basis (monthly & and quarterly).

• Lead periodic conference calls with the Customer's Control Tower or Key Contacts in reviewing the Dashboard Reports and time-critical shipments.
• Active participation in business reviews together with OPM/RCM to present our contractual performance and identify common service issues.
• With the support of peers, able to relate to the customer in transposing recurrence service issues.
• Carrying out any other ad-hoc work instruction requests made by the supervisor/manager.

The successful candidate

• Experience in transport management / freight forwarding (air operations)
• Knowledge in flow management/control tower / IFF contract operations management / key accounts
• Knowledge in freight forwarding, AOG and oversize cargo will be an advantage
• Excellent command of written and spoken English
• Must be willing to work on a 24/7 rotational shift
• Customer centric mindset

• Make sure the plant equipment operate in stable condition though maintenance activity.
• Planning and managing the execution of the maintenance activities and equipment inspection.
• Maintain the asset integrity through daily maintenance and plan Shut Down.
• Manage the budget through manpower planning, details maintenance schedule and proper execution.
• To make sure all related party involved follow the quality control procedure and OCIM safety regulation.
• Create long term maintenance strategies that align with organization goals and operational requirements.
• Design and implement comprehensive maintenance programs for equipment and machinery.
• Review work procedure and specification4. Observe and maintain ISO 90015.
• Evaluate maintenance practices and processes to identify areas for improvement.
• Develop and manage the maintenance budget, including labor, materials, and spare parts.
• Allocate resources effectively to maximize maintenance efficiency and minimize operational costs.
• Identify opportunities for cost savings while maintaining high standards of equipment reliability and safety.
• Conduct new CAPEX project that affects the performance of maintenance activities
• Conduct post performance analysis of completed projects

• Bachelor’s degree in Mechanical Engineering

• Military service or exempted
• Those who are not disqualified for overseas business travel
• Intermediate level in English
• Experience in chemical plants is preferred
• Experience in maintenance of rotating/fixed machinery, piping, etc.
• Work experience from 10 years & above are required
• Prefer Korean

• Living allowance support
• Housing allowance support
• Airfare support for annual home leave
• Provide commute bus/lunch

NIQ Retailer Vertical (RV) simplify and streamline collaboration between retailers and suppliers by providing a joint set of tools through a shared platform. Now, you can access diverse data sources, visualizations and analytical tools that help you differentiate your brand while keeping your retailer’s perspective top of mind. With you and your retailers using the same tools, you’ll be able to deliver mutual growth with speed, accuracy and consistency.

Maintain a client service orientation by managing day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.

Responsibilities

• Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
• Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests.
• Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials
• Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets
• Identify and recommend enhanced and new services that answer clients' business needs
• Build and maintain ongoing relationships with the identified key persons within client organization.

A Little About You

With your analytical thinking, you will be able to see beyond the numbers and create a seamless analysis to help your client’s business to grow. Being an open mind will help you in learning and understanding the world of FMCG, in which your clients play. The ability to manage time and set up priorities will define your account management style.

We are seeking an experienced Salesforce Developer to join our team. The Salesforce Developer will be responsible for the design, development, testing, and implementation of custom solutions on the Salesforce platform.

Key Responsibilities:

• Design, develop, test, and deploy custom solutions on the Salesforce platform using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies.
• Collaborate with business analysts and stakeholders to gather and translate business requirements into technical specifications.
• Implement Salesforce solutions for custom applications, process automation, workflows, reports, and dashboards.
• Integrate Salesforce with other third-party systems and platforms using APIs and other integration tools.
• Provide ongoing maintenance, support, and enhancements of existing Salesforce solutions.
• Conduct code reviews and ensure adherence to best practices, coding standards, and performance optimization.
• Create and maintain technical documentation for custom solutions and integrations.
• Troubleshoot and resolve issues related to Salesforce configurations, custom development, and integrations.
• Stay updated with the latest Salesforce releases, features, and best practices, and proactively suggest improvements.

About you

You have extensive experience in the design and development of distributed, highly transactional systems. You understand and respect quality practices and do everything in your power to ensure NFR’s are met throughout the SDLC. You take ownership of the overall health of platforms, actively driving monitoring & improvements in platform health, including stability, availability, testability and performance.

You demand autonomy, and offer it to your team, who you are passionate about mentoring and growing into a high performing software development powerhouse. You are comfortable and confident in coordinating engineering resources across multiple concurrent projects, driving the delivery of key Engineering initiatives, and engaging and communicating with key stakeholders within and external to the business,

You have business acumen, understand the role Engineering and Product takes in evolving Asia Pacific's leading recurring payments and subscription billing, and are ready to lead a growing Engineering team in enhancing and evolving our Platform to maintain and increase our incredible rate of growth.

You’re a star on the rise who is looking for the opportunity to join a FinTech company in a really exciting period of growth, and work directly with the CTO to propel our Engineers and our Product into the next phase of evolution.

Main Responsibilities  

• You own the overall health of our applications, and maintain our best-in-class product, a Java based micro-services architecture hosted on AWS.  
• You own the observability of our application stack, making sure that we have the right level of observability, including SLOs.
• You are accountable for identifying, planning for and remediating architectural and scalability challenges, and other elements of technical debt.
• You will work closely with key stakeholders and the CTO to ensure that key Engineering initiatives are delivered to expectation
• You will mentor and coach several engineering teams, fostering a culture of continuous improvement and ownership of production-ready code.
• You will hire and retain the best talent possible within the Engineering team
• You will manage our portfolio of development related tools and processes, including evaluating and recommending new tools and processes

Our Technical Environment  

As the Engineering Manager you aren’t expected to be hands-on, but you are expected to have a solid technical background, and be able to understand, direct and lead the Engineering team when it comes to our technical stack.

Here’s a high-level view of how we work:

• Our next generation payments platform has been developed using Java – specifically leveraging the Spring Boot framework
• Our infrastructure is hosted on AWS; using a mixture of containerization (Fargate) and vanilla EC2 – we're also open to exploring Kubernetes
• Our systems are secure and highly available – we have implemented passive and active monitoring and incident escalation using a combination of Datadog, CloudWatch Logs and Metrics, Postman, and Pagerduty
• We utilise GraphQL (leveraging Apollo and Hasura) to open up our rich data model to internal and external stakeholders
• We develop frontend systems using the Vue and Ionic frameworks
• We aggregate and analyze logs from all of our systems via the ELK stack
• Our operating system of choice is CentOS and our DevSecOps team is fanatical about security, monitoring, and patch management
• Our infrastructure is immutable and managed using IaC principles via Terraform
• We leverage build automation (specifically CircleCI), and we’re working toward continuous deployment across all environments
• We take advantage of AWS services to meet our various technology requirements:
• PostgreSQL (Aurora) clusters are managed via RDS
• Redis clusters are managed via ElastiCache
• KMS provides managed security services
• AWS Lambda and API Gateway support our serverless infrastructure; DynamoDB is also an important part of our stack
• We utilise highly durable messaging technologies such as SQS, Kinesis, and AWS EventBridge

• Bachelor’s Degree in Computer Science, Software Engineering or relevant Information technology industry experience. 
• Solid grasp of computer science fundamentals, specifically data structures and algorithms. 
• 10+ years industry experience with an in-depth understanding of distributed systems, 3+ years experience as an Engineering Manager or in Technical Management roles.
• Experience working in complex system architectures, operations and support structures
• Experience working with AWS (preferred) or Azure/GCP
• Strong working experience with :

*Java

*Spring Boot

*RabbitMQ or similar AMQ

*Event Driven Architecture

*Postgres or similar

• Good understanding of security best practices in the context of web applications 
• Good understanding of internetworking concepts and protocols 
• Strong knowledge of a modern software development lifecycle management methodology, such as SCRUM
• Working knowledge of HTML5, CSS3, and JavaScript 
• Working knowledge of SQL 
• Ability to lead, coach and mentor to get the best out of your team

• Competitive salary package & performance bonus
• Gym subsidies 
• Casual dress code 

• Flexible working arrangements  (including work from home and remote) 
• Generous number of Annual Leaves
• Extensive medical coverage (including dental & optical)
• Delicious office snacks 
• Guidance and mentoring from leaders within the business 
• Dynamic, positive work environment 
• Fantastic team culture  

You will be part of

a team executing a public education campaign for a global pharmaceutical company and focused on managing the social media community responses around the campaign communications.

Roles and Responsibilities

[Community Management]

• Track and monitor posts by KOC moms in Facebook groups
• Respond to comments and questions according to a pre-approved FAQ guideline document
• Find opportunities to engage in positive conversation around the campaign topic

Community Management Periods:

• Weekdays: 9am to 7pm with regular check-ins onto the FB groups Weekends: 2-4x check-ins to the FB groups

[Daily Reporting]

• To provide a daily email report on the volume of conversations and a general breakdown of the type of engagement received on the posts
• · To provide a weekly summary report on the volume of conversations and general breakdown of the type of engagement received on the posts

[Adverse Event Reporting]

• In the event of an adverse event, to do the necessary reporting on the stipulated platform
• Training will be provided for managing an adverse event

Your Career

As a member of the Palo Alto Networks Channels team, you will be responsible for delivering our initial customers and growing the territory. You will be responsible for managing your territory to deliver above quota sales performance. Palo Alto Networks has chosen to go to market with Security Focused Channel partners; you will be responsible for identifying and signing appropriate channel partners.

Your Impact

• Manage sizable Enterprise & Commercial business in Malaysia
• Must have experience handling partners in Malaysia
• Understands the power of channels and has strong channel CXO level relationships with both T2 partners and Distributors
• Experience in both direct and  channel sales a plus
• Territory business planning and execution - understands and has executed partner programs and incentives
• Technology orientation and can articulate well at CXO levels
• Proficiency in driving growth through the process - By leveraging Partner Account Planning, marketing, channels, etc.
• Strong exposure in working with Inside sales team and is seen as a territory leader
• Great communication and presentation skills
• Proven track record by exceeding business quotas regularly for the last 2+ years
• Achieved recognition such as Chairman’s Club, Best Sales Leader, Best Account Manager 

Job Responsibilities

• Lead and manage the Employee Relations (ER) and Industrial Relations (IR) functions to ensure a positive and productive workplace.
• Develop and implement ER and IR policies, procedures, and programs that comply with labor laws and best practices.
• Serve as the primary point of contact for internal stakeholders on all ER and IR matters, providing guidance and support.
• Proactively manage employee grievances, disciplinary actions, and conflict resolution processes while ensuring fair treatment and adherence to company policies.
• Facilitate negotiations with employee representatives and unions, when applicable, to maintain good industrial relations and resolve disputes.
• Conduct regular training sessions for management and employees on ER and IR topics, including conflict resolution and labor laws.
• Monitor industry trends and labor market developments to identify potential impacts on the organization and develop proactive strategies.
• Lead and support organizational change initiatives with a focus on maintaining employee engagement and morale during transitions.
• Prepare and deliver reports on ER and IR metrics, trends, and issues to senior management.

Job Requirements

• Bachelor's Degree/ Master's degree in Human Resources, Business Administration, Industrial Relations, or a related field; relevant certifications are advantageous.
• At least 8-10 years of experience in Employee Relations and Industrial Relations, with a minimum of 4 years in a managerial role.
• Strong knowledge of labor laws, employee rights, and industrial relations practices.
• Demonstrated experience in managing complex ER and IR issues, disputes, and negotiations.
• Excellent analytical, problem-solving, and conflict resolution skills.
• Strong interpersonal and communication skills, with the ability to build relationships at all levels.
• Ability to work independently and make decisions in a fast-paced environment.
• Fluency in English and Bahasa Malaysia; proficiency in other languages is a plus.
• Commitment to fostering a positive work environment and promoting employee engagement.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

We are looking for a customer centric individual who has a knack of continuous improvement for our dynamic and lean CX team. Our ideal teammate should be good at engaging leads in our conversion funnel, mainly focusing on converting leads to potential investors throughout the customer journey. And you should enjoy working in a fast-paced start-up environment.

What you will do:

• Delivering a best in class customer experience in person and via our omni-channel support.
• Engaging customers with speed, empathy and effectiveness, while building trust-based and enduring relationships.
• On-boarding customers by processing their applications and performing KYC checks.
• Perform any day-to-day operational tasks under CX team’s portfolio.
• Implement and improve customer engagement strategies necessary to convert leads.
• Taking ownership of customer success metrics, from a company to a personal level.
• Demonstrating strong personal values and a commitment that is in line with our mission and company values.

What we are looking for:

• Able to work full-time for 6 months
• Have 1 - 2 years experience in Customer Experience or Customer Support.
• Fresh grad is welcomed to apply as well!
• Fluency in written and spoken English and Malay. Fluency in Chinese will be a huge added advantage.
• Experience in both handling customers’ inquiries and operation will be an added advantage.
• Good critical thinking skills, self-motivated, meticulous and able to work independently to achieve defined targets.
• Persuasive and possesses strong inter-personal skills and able to maintain strong client relationships.
• Professional phone and email etiquette.
• You’re the first to roll up your sleeve in any BAU and ad-hoc tasks.
• Having experience in the financial services or fintech industries will be an advantage.

What it is in for you:

• Explore and contribute to continuous improvement projects.
• Solve problems and challenge the status quo in our daily tasks.
• Discretion on how to apply a vast array of metrics and data to solve challenging and interesting problems.
• Assist Managers on all things that impact the customer experience, including process, automation, UI/UX and much more.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with curated learning programs on our internal learning platform.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Who are we seeking?

We are seeking a dynamic and experienced Enterprise Account Manager to oversee key account management, drive lead generation, manage sales operations, and support business development initiatives on a daily basis.

About us:

We are recruiting on behalf of a leading global company at the forefront of electrical and digital infrastructure innovation for over 160 years. This organization delivers cutting-edge solutions for energy efficiency and intelligent building management.

What will you do?

• Build strong client relationships to ensure satisfaction and retention.
• Generate leads and pursue new business opportunities to grow the client base.
• Manage sales operations to hit revenue targets.
• Drive business development and support project-based sales.
• Work with internal teams to align business goals and client needs.

What we are looking for:

• Minimum of 4 years of experience in account management and business development.
• Knowledge of data center solutions and technologies is an advantage.
• Fluent in English and Mandarin
• Proven skills in lead generation and sales.
• Strong experience in sales operations.
• Excellent interpersonal and communication skills.
• Ability to thrive in a fast-paced work environment.
• Bachelor's degree in IT, Engineering, or a related field.

What’s in store for you?

Salary: RM5,000 to RM9,000 (inclusive of allowances)

Allowances:

• RM700 (Klang Valley)
• RM50 (Toll)

• Petrol Card
• Company Phone
• Commission structure based on project achievements

Supermom, a fast-growing AI data powerhouse, has a mission to enable parents and families to live better and smarter in Southeast Asia. Boasting one of the largest family communities in Singapore and expanding fast in Indonesia and Malaysia, as well as other SEA countries, we are now looking for an experienced Branding and Marketing manager who will support B2B branding and marketing initiatives, to be part of this exciting growth story across different markets in SEA.

Detailed strategic planning and tactical execution on how the Supermom’s B2B brand will be developed and shaped up in SEA is expected in this role, which includes all B2B marketing strategy which incorporates all aspects of B2B marketing planning and communications including managing marketing budget, developing right channel mix, digital channels, developing events sponsorships, creating marketing collateral and public relations.

We are seeking a dynamic Marketing Manager/Senior Executive to drive the success of our B2B marketing initiatives. The ideal candidate will excel at optimizing customer journeys, crafting engaging multi-channel marketing campaigns, and driving data-driven content strategies. With a strong focus on collaboration and innovation, you will lead event development, both online and offline, and champion public relations efforts to elevate our brand. Working closely with sales teams, you will create sales enablement resources that align with our brand's voice, values, and objectives, fueling growth and success.

Responsibilities:

1. Optimize the B2B customer journey by identifying friction points and conversion gaps, and create scalable, innovative solutions to enhance customer experiences. Collaborate with cross-functional teams to develop cohesive marketing messages, positioning, and assets that align with brand voice, values, and objectives. Work closely with sales teams to develop a sales playbook, incorporating aligned strategies and sales enablement resources.
2. Develop and execute multi-channel marketing communications strategies and campaigns (including advertising, PR, events, email marketing, association/channel partnerships and social media) to achieve business objectives. Manage the production and distribution of marketing materials, while monitoring performance and adjusting tactics as needed to optimize results.
3. Develop and execute data-driven content strategies that align with business goals and target audiences. Collaborate with cross-functional teams to create and optimize content for various channels (website, blog, social media, email, video), while monitoring performance metrics and exploring new formats and technologies to enhance engagement and lead generation. Identify and leverage new channels and technologies to improve the effectiveness of marketing communications strategies.
4. Plan and manage event development for both offline and online events, including concept creation, budgeting, logistics, promotion, and execution. Collaborate with internal and external stakeholders to ensure successful event outcomes that align with business objectives and enhance brand visibility.
5. Develop and execute public relations strategies to build and maintain a strong brand image, foster positive media coverage, and manage press relations. Collaborate with internal teams and external PR agencies to craft compelling stories, press releases, and media materials that effectively communicate the company's key messages and achievements.

• Driven, problem-solver with a passion for startups and mission-driven work.
• Relevant experience or aptitude for marketing management duties.
• Understanding of B2B marketing strategies and data-driven approaches.
• Experience in organizing events, copywriting, and basic design.
• Strong organizational, communication, and interpersonal skills.

What do we offer?

• Work hard, play hard office culture led by a multi-national workforce
• Team-based workplace dynamic with vibrant talent collaborating toward common objectives and goals

Summary

Responsible for establishing, implementing, maintaining and improving Health, Safety and Environment (HSE) management system in accordance with the ib vogt’s corporate policies, the applicable local regulations, and international standards (e.g. the Equator Principles IV, the IFC Performance Standard, and the IFC General EHS Guidelines).

You will report to the Head of EPC APAC and be a member of the management team. The position will have a functional reporting line to the E&S Manager, APAC.

Strategy and Capacity Building

• Establish and maintain a robust regional HSE long-term and short-term objectives including policies, procedures, and work plans to contribute the achievement of ib vogt’s HSE vision and mission.
• Develop and implement HSE management system in accordance with the prevailing regulations, international standards and ib vogt’s strategy.
• Continually review and update the prevailing applicable HSE regulation and other international standards register including its compliance program.
• Ensure HSE compliance program is carried out to minimize the HSE risks and to avoid workplace incidents as well as non-compliances.
• Establish and implement HSE training program, including induction program to enhance employees and main EPC contractors on the HSE awareness and competencies.
• Establish and implement internal and external communication program including employee's participation and consultation plan to facilitate effective HSE management system implementation.

Regional Project HSE Management

• Establish Project Health & Safety Plan and Policy, Project Emergency Response Preparedness Plans, Traffic Management Plan, and Non-Compliance Protocol - and periodically test and review its adequacy and suitability.
• Oversee Project Main EPC contractors’ HSE performances against agreed standards during construction phase.
• Ensure the incident investigation and analysis is carried out in accordance with ib vogt’s HSE standards and procedures, and to develop the necessary corrective and preventive actions to prevent recurrence.
• Establish and implement HSE inspection program to spot out potential non-conformance and followed by effective corrective and preventive action.
• Establish HSE internal audit program to verify the effectiveness, suitability and adequacy of the HSE management system.
• Generate regular HSE monitoring reports to track Project KPIs and collaborate with cross-functional teams to incorporate HSE considerations into operational plans and processes.
• Bring forth HSE reports in monthly basis and present it to the regional in vogt’s Management providing HSE management system performance including compliance status.

Additional Task:

• Contribute to regional HSE analysis to identify systemic issues and assess trends, including propose the internal HSE policies/procedures adjustments as needed.
• Contribute to regional supervision HSE reviews and periodic reports.
• Handle additional assignments as directed by the regional Management or Project.

RESPONSIBILITIES OF THE JOB

• Maintain a documented system of accounting policies and procedure.
• Review monthly analysis of Financial Reports against prior year and budget, providing explanations and financial highlights that will enable management to determine progress against budgets.
• Review forecast profit and loss,cash flow positions, related borrowing needs, and available funds for investment and ensure that sufficient funds are available to meet ongoing operational and capital investment requirement.
• Identify, investigate, and analyse potential operational improvement. As appropriate, based on findings make proposal for operational changes (policy, procedures, processes, etc.).
• Ensure smooth process flow, optimize AR days and monitor, collect market intelligence to keep bad debts at minimal/0%.
• Assist management in the formulation of its overall strategic direction.
• Co-ordinate on any finance, management and credit control meetings involving shareholders.
• To review and monitor tenants aging profile, recommend immediate action plan and obtain credit control members endorsement.
• Liaise with legal personnel to ensure action plan communicated to manage and mitigate risk of  tenants owing huge balances.
• Assess, evaluate, mitigate risk & proposed credit limit for management’s approval.
• Review additional analyses and reports as requested by management.
• Review yearly corporate and deferred taxation.
• Manage and co-ordinate yearly external audit process.
• Manage accounts payable process to ensure payment to vendor is made within company’s credit terms.

The Role

As the Data & Technology Solutions Manager, you will be working with Publicis Media agencies to transform our client’s data & technology capabilities, with a focus on shaping our approach to data-driven media planning, activation, optimization, and measurement. In particular, you will deliver customized audience targeting and measurement strategies, fully leveraging Publicis Media’s data & data management resources and our client’s adtech & martech infrastructure – merging both to drive optimal outcomes.

Key Responsibilities:

• Define different data signals & data management approaches our clients can leverage in order to maximize audience targeting options for digital paid media
• Build target audience profiles by analyzing a combination of 1st party data, 2nd party data, 3rd party data, real-time content engagement data and other data signals
• Develop audience performance insights & recommendations for campaign optimization, working closely with the Advanced Analytics team to define requirements and outcomes
• Support the centralization of data signals by managing processes of data collection, data unification and data syndication
• Support Publicis Media agencies and clients with:
  • Acquisition of 1st party data (PII and non-PII); e.g., by ideating “data collection by design” campaigns and the respective requirements for tagging, data collection and data management
  • Integration of 3rd party data vendors for enrichment and insights
• (Hands-on) manage marketing & advertising technologies such as data management platforms (DMPs), data clean rooms (e.g., Google ADH) and website analytics systems on behalf of our clients
• Track our clients’ data & technology stack utilization

Assess partnerships with advertising and marketing platforms and data partners (global, regional, and local) through supporting rigorous RFI/ RFP processes, proof-of-concepts, and test & learn designs