RESPONSIBILITIES OF THE JOB

• Maintain a documented system of accounting policies and procedure.
• Review monthly analysis of Financial Reports against prior year and budget, providing explanations and financial highlights that will enable management to determine progress against budgets.
• Review forecast profit and loss,cash flow positions, related borrowing needs, and available funds for investment and ensure that sufficient funds are available to meet ongoing operational and capital investment requirement.
• Identify, investigate, and analyse potential operational improvement. As appropriate, based on findings make proposal for operational changes (policy, procedures, processes, etc.).
• Ensure smooth process flow, optimize AR days and monitor, collect market intelligence to keep bad debts at minimal/0%.
• Assist management in the formulation of its overall strategic direction.
• Co-ordinate on any finance, management and credit control meetings involving shareholders.
• To review and monitor tenants aging profile, recommend immediate action plan and obtain credit control members endorsement.
• Liaise with legal personnel to ensure action plan communicated to manage and mitigate risk of  tenants owing huge balances.
• Assess, evaluate, mitigate risk & proposed credit limit for management’s approval.
• Review additional analyses and reports as requested by management.
• Review yearly corporate and deferred taxation.
• Manage and co-ordinate yearly external audit process.
• Manage accounts payable process to ensure payment to vendor is made within company’s credit terms.

NIQ Retailer Vertical (RV) simplify and streamline collaboration between retailers and suppliers by providing a joint set of tools through a shared platform. Now, you can access diverse data sources, visualizations and analytical tools that help you differentiate your brand while keeping your retailer’s perspective top of mind. With you and your retailers using the same tools, you’ll be able to deliver mutual growth with speed, accuracy and consistency.

Maintain a client service orientation by managing day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.

Responsibilities

• Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
• Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests.
• Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials
• Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets
• Identify and recommend enhanced and new services that answer clients' business needs
• Build and maintain ongoing relationships with the identified key persons within client organization.

A Little About You

With your analytical thinking, you will be able to see beyond the numbers and create a seamless analysis to help your client’s business to grow. Being an open mind will help you in learning and understanding the world of FMCG, in which your clients play. The ability to manage time and set up priorities will define your account management style.

The Role

As the Data & Technology Solutions Manager, you will be working with Publicis Media agencies to transform our client’s data & technology capabilities, with a focus on shaping our approach to data-driven media planning, activation, optimization, and measurement. In particular, you will deliver customized audience targeting and measurement strategies, fully leveraging Publicis Media’s data & data management resources and our client’s adtech & martech infrastructure – merging both to drive optimal outcomes.

Key Responsibilities:

• Define different data signals & data management approaches our clients can leverage in order to maximize audience targeting options for digital paid media
• Build target audience profiles by analyzing a combination of 1st party data, 2nd party data, 3rd party data, real-time content engagement data and other data signals
• Develop audience performance insights & recommendations for campaign optimization, working closely with the Advanced Analytics team to define requirements and outcomes
• Support the centralization of data signals by managing processes of data collection, data unification and data syndication
• Support Publicis Media agencies and clients with:
  • Acquisition of 1st party data (PII and non-PII); e.g., by ideating “data collection by design” campaigns and the respective requirements for tagging, data collection and data management
  • Integration of 3rd party data vendors for enrichment and insights
• (Hands-on) manage marketing & advertising technologies such as data management platforms (DMPs), data clean rooms (e.g., Google ADH) and website analytics systems on behalf of our clients
• Track our clients’ data & technology stack utilization

Assess partnerships with advertising and marketing platforms and data partners (global, regional, and local) through supporting rigorous RFI/ RFP processes, proof-of-concepts, and test & learn designs

Doka is currently looking for a dynamic Product Manager – Innovation Hub Asia to lead the development of our product portfolio in the Innovation Hub Asia, driving its deployment and lifecycle across multiple markets in collaboration with local and regional teams. If you are passionate about your work, have an inner drive to succeed and a desire to learn and grow from your experience, this could be the perfect next challenge for you.

Reporting to the Head of Innovation Hub Asia, this position plays a key role in shaping the future of Doka’s product offerings by setting strategic direction and managing the product roadmap to align with the company’s goals.

You will be responsible for:

• Mastering the Product Portfolio: Develop a deep understanding of the product portfolio and its related applications, including technical details, application fit, and value propositions, to effectively position and drive products across markets.
• Leveraging the Portfolio for Growth: Actively use and showcase the portfolio to drive business performance and support growth initiatives in various regions.
• Market Insight & Competitive Analysis: Gain a thorough understanding of the local market landscape, competitive dynamics, and Doka’s positioning, identifying key differentiators and their relevance to customers in driving business success.
• Customer Engagement & Needs Analysis: Cultivate strong relationships with both internal and external customers, identifying both met and unmet needs. Regularly engage with customers and job sites to gain a grounded understanding of applications and business requirements.
• Commercial Ownership & Value Creation: Exhibit a commercial mindset with full ownership of the portfolio, driving sustainable value creation by proactively taking action and ensuring timely follow-up to achieve impactful results.
• Data-Driven Decision Making: Analyze commercial and financial data to make informed, fact-based decisions that optimize portfolio performance and guide business strategy.
• Creative Product Development: Use creativity to translate customer needs into clear hardware, software, and service requirements. Drive product differentiation while balancing trade-offs and focusing on the most important priorities.
• Collaboration & Cross-Functional Alignment: Work closely with relevant functions within the business unit, hubs, and markets to balance innovation, feasibility, and customer value with cost efficiency and operational effectiveness in collaboration with development, supply, and quality teams.
• Portfolio Promotion & Communication: Promote the product portfolio both internally and externally, clearly communicating its value and strategic direction to key stakeholders and ensuring alignment across teams.
• Product Management Expertise: Master product management tools, processes, and systems (e.g., PDP, SAP) to streamline workflows, support effective decision-making, and ensure the efficient execution of product strategies.

Job Responsibilities

• Develop and implement recruitment strategies and processes to attract top talent and meet the organization's staffing needs.
• Manage the full recruitment lifecycle, including job postings, candidate sourcing, screening, interviewing, and selection.
• Collaborate with hiring managers to understand their specific recruitment needs and provide guidance on best practices.
• Conduct market research to identify trends and strategies to improve recruitment efforts and stay competitive in the industry.
• Enhance the candidate experience by providing timely communication and feedback throughout the hiring process.
• Utilize Applicant Tracking Systems (ATS) and other HR tools to maintain accurate records and metrics for recruitment activities.
• Develop and maintain relationships with external recruitment agencies and educational institutions to build a talent pipeline.
• Train and mentor junior HR staff and recruitment team members to ensure a high level of performance.
• Monitor and report on recruitment metrics to track progress and make data-driven decisions.
• Support diversity and inclusion initiatives in the hiring process to promote a diverse workforce.

Job Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field; a Master's degree is a plus.
• At least 5-7 years of experience in recruitment or talent acquisition, with a demonstrated track record of successful hires.
• Strong knowledge of recruitment best practices, techniques, and tools.
• Excellent interpersonal and communication skills, with the ability to build relationships at all levels of the organization.
• Familiarity with labor laws and regulations related to recruitment and employment.
• Proficient in using Applicant Tracking Systems (ATS) and HR software.
• Data-driven mindset with the ability to analyze metrics and assess the effectiveness of recruitment efforts.
• Fluency in English and Bahasa Malaysia; proficiency in additional languages is a plus.
• Commitment to promoting diversity and inclusion in the workplace.

ABOUT YOUR ROLE: You will be essential to our products' success from ideation to market launch as an experienced product manage and will be part of our product management team. You will need to have  a strong combination of technical expertise, business acumen, and strategic thinking. You should also have a track record of effectively launching products into the market and maximizing their performance over the course of their lives and in addition, act as the “Voice of the local business/market”, while aligning with regional strategy. You will be based in Kajang, Selangor . You will report to the Senior Manager, Product Management, ASEAN.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Create a well-defined product strategy that is in line with the overarching business goals. Make a thorough product plan that outlines both short- and long-term objectives, and manage it.
• Work closely with the local RnD team to develop & launch products which are truly unique to the local market. Identify, highlight & work with the regional team for bigger platform projects.
• Map out key competitors' product portfolio, conduct research & benchmarking studies to develop a deep understanding of their market position.
• Clearly convey product plans, updates, and significant achievements to external partners and internal stakeholders. Serve as a liaison between teams with and without technical expertise.
• Use customer insights and data analytics to create well-informed choices. 
• Develop and execute go-to-market strategies, including product positioning, messaging, and pricing.
• Joint visits to converters & end users along with sales & segment teams on project basis for new opportunities.
• Work closely with the Marcom team to develop a Commercial Messaging package including Collaterals, Selling Tools, Product Services Guide, Standardized Product Data Sheets and Launch Pack for local products & ensure alignment with regional guidelines.
• Develop new suppliers or new products with existing suppliers to ensure products are introduced to the market of greatest value.
• Provide training, consultation and support to customers, sales and quality consultants in product technology.
• Summarize and conclude the product introduction plan and manage constructive conclusions with the team.
• Gain preliminary understanding of regulatory/compliance requirements related to product and market applications.

ESSENTIAL DUTIES & RESPONSIBILITIES

1. Client Management

• Establish a partner-relationship with clients by being involved in the business environment.

• Provide business solutions through media approaches for assigned brands.

• Ensure professional deliveries in all client dealings.

• Manage clients' requests appropriately (e.g. push back on unreasonable timelines, make judgment or evaluate value on ad hoc requests).

• Take ownership for assigned brands.

• Build and coach high performing team members as required

2. Business Partner Management

• Leverage good relationships with business partners (e.g. creative, media owners), hence the ability to obtain updated information that contributes to the work objectives, value-add to clients or a smooth campaign placement.

• Conduct professional briefings to business partners on innovations and ensure alignment to clients' objectives.

• Ensure clear documentation on all communications with business partners.

• Ensure best value from all negotiations across media owners and campaigns.

• Manage and resolve conflicts between team members and media owners.

3. Research & Media Applications Proficiency

• Proficient in all syndicated and proprietary media applications.

• Display competency in using advanced functions in each tool.

• Able to tap into proprietary consumer insight applications or alternative sources for more in-depth analysis.

• Proficient in using agency's planning approach.

4. Financial • Assist the team members to reconcile all media payment variances of assigned brands.

• Work with team members to ensure accurate and timely invoicing (e.g. regular review of unbilled reports, resolve unbilled cases with Finance).

• Follow-up with clients on ageing matters.

5. Industry Knowledge (Consumer, Business or Brand Insights)

• Exhibit good understanding and forecast on media/ industry/brand development & implications to the businesses.

• Evaluate the strategic implications of media/ industry/brand developments.

• Leverage media to achieve brand objectives, hence providing in-depth evaluations or proposals to assigned campaigns.

• Initiate alternative resources on consumer/brand/ business insights apart from industry sources.

6. Investment Management

• Optimize the given investment or allocate appropriate investments by medium/brands.

• Provide investment consultation to client on appropriate budget to meet the desired objectives.

• Supervise on cost management for brand across medium used.

• Master contract management (e.g. propose, negotiate, track fulfillment, etc.)

• Input on action plans in expenditure reports.

• Reconcile all sources of costing/investment variances.

7. Corporate Responsibility

• Participate in pitches and awards submission.

• Demonstrate appropriate behaviors to uphold the company's image, reputation and credentials.

Job description

JOB DESCRIPTION - Operations Shift Manager As an Operations Shift Manager, you will play pivotal role in our Global Operations Center, ensuring the continuous functioning of our business-critical systems. What you’ll need to bring to the team - Team Leadership: Lead a team of Operations Analysts and Incident Managers overseeing shift operational activities. - Workload Coordination: Coordinate shift workloads to ensure full coverage and optimal resource utilization. - Escalation management: Serve as the escalation point for Major Incidents impacting internal and external services. - Communication Management: Provide timely and accurate updates on major business events to senior and executive leadership during shifts. - Post-incident review and analysis: Collaborate with Problem Management practice in post-incident reviews to analyze the causes and contributing factors of incidents, identifying areas for improvement and implementing corrective actions to prevent recurrence. - Stakeholder management and communication: Maintain effective communication and collaboration with stakeholders, including IT teams, business units, and senior management, to ensure alignment of incident & event management activities with organizational objectives. - Performance monitoring and reporting: Establish key performance indicators (KPIs) and metrics to monitor the effectiveness and efficiency of the team, providing regular reports and insights for management review. - Continuous improvement initiatives: Champion a culture of continuous improvement within the function, identifying opportunities to enhance processes, tools, and capabilities. Influence enhanced service stability and availability. - Knowledge management and documentation: Promote knowledge sharing and documentation of incident resolution procedures & event control procedures contributing to the development of a comprehensive knowledge base for future reference. - Team Collaboration: Foster collaborative environment amongst the peer group of Shift Managers, promoting knowledge sharing, cross-training and collective problem-solving. - Must be available via cell phone for necessary coverage off-hours incidents as part of rotation schedule.   Required Experience - 8+ years in IT Operations or Service Management environment, with at 3 years managing operational teams. - Proven experience in leading or managing incident management teams. - Strong analytical, organizational, and problem-solving skills with the ability to analyze complex issues and drive effective solutions. - Strong customer, communication skills with the ability to communicate technical issues to non-technical customers. - Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders. - Ability to collaborate effectively with cross-functional teams and stakeholders to achieve common goals and objectives. - Strong Skills in managing stakeholders at various levels, with ability to build and maintain positive relationships. - Ability to apply technical analysis of application issues to solve customer reported problems. - Ability to work well within a team to learn and share knowledge. Qualification - Must Possess at least Bachelor’s Degree, Post Graduate Diploma/ Computer Science and Technology or equivalent. - ITIL v4 Specialist: Monitor, Support & Fulfill or ITIL v3 Intermediate: Service Operations is required. - COBIT / ISO 20000 is a plus. - Lean Six Sigma knowledge is a plus. - Experienced in project related to continuous improvement and process management. - Strong communication skills (verbal and written) - Driven and passionate of IT service Delivery

About the job

IKEA Malaysia is seeking a passionate Fulfilment Manager with a strong commercial sense to drive our ambitious agenda, supporting the country in strengthening the IKEA brand and its competitive position through ensuring efficient and effective customer fulfilment operations, coordinating supply and demand to maximize product availability while minimizing costs, integrate global supply/logistics strategies into country fulfilment approach to optimize fulfilment execution and provide a great customer experience across all selling channels.

Your assignment

• Accountable for leading, coaching, and developing the country fulfilment organisation in securing excellence in-store fulfilment operations through strong matrix support. Lead and inspire the Store Logistics Manager matrix and provide support with the necessary tools, methodologies, and functional competence.
• Identify and motivate talents within the country fulfilment organization and secure long-term competence development and succession plans that contribute to a successful future of IKEA growth. In addition, the matrix relationship supports competence development and succession for the key logistics roles in the stores.
• Be an active member of the Global fulfilment network and share the responsibility for securing strategic direction, growth, and sustained profitability in the country.
• Participate actively in creating the country’s business plan and be accountable for converting it into fulfilment actions and goals to ensure fulfilment contributes to maximising growth in each country.
• Work actively in the country's commercial team and contribute to the creation of the commercial calendar by fully integrating the fulfilment considerations thereby maximising the availability of stock for customers across all selling channels at the lowest possible cost.
• Accountable for securing the fulfilment capacity requirements that form a part of the total supply chain capacity is integrated into the country expansion plan.
• Develop the customer fulfilment business through innovations in technology, equipment, process improvement, people development, and sharing of best practices.
• Deliver the best possible fulfilment performance results that contribute to the total value chain results by managing logistics costs in retail and initiating actions to reduce costs.
• Set clear goals and expectations, such as logistics costs reflecting regional and local retail/supply strategies including country goals, and make time to follow these up with the Logistics Managers in each store in the country.
• Ensure that all units (service offices and stores) work ethically and in compliance with internal and external laws/rules, including legislation relating to risk, sustainability, and health and safety regulation.

ABOUT US

At Teleport, we're the #1 logistics service provider in ASEAN, and we're all about making logistics simple, human, and quick, shaking up the industry across Southeast Asia. Our mission? To move things across Southeast Asia better than anyone else. We are driven by our values: Move with urgency—because time is crucial; Aim to pioneer—constantly innovating to stay ahead; Do it with intent—delivering with purpose and precision; and Keep it real—maintaining authenticity and transparency in all we do.

Learn more about #Teleport by checking out the link below:

https://www.home.teleport.asia/

SALARY RANGE: RM3000 - RM3500

Location: Sepang, Selangor

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Respond to customer queries promptly and professional
• Communicate solutions and information to merchants and consumers effectively 
• Route escalations to the appropriate channels
• Engage in training and development initiatives to improve technical and soft skills 

These are minimum-requirement skills and a ‘must-have’ for the role:

• Will be required to work rotating shifts, including weekends and public holidays.

• Must have previous experience in providing exceptional customer service.
• Strong background in logistics, both air and road transport is a plus.
• Experience in e-commerce and start-up environments will be highly advantageous.
• Proficiency in using various communication channels such as E-mail, Chat, and Social Media.
• Fresh grads are welcome to apply
• Mandarin (read and write) is required for this role.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Key Accountabilities 

In this Strategic Leadership Role, you will be responsible for Customer Success for the Consumer Insight Strategic Analytics & Insight Practice Area across APAC reporting into the SA&I Customer Success regional leader. Key responsibilities encompass delivering with excellence while maintaining delivery standards, driving high operational efficiency and a strong sales mindset (support upselling & cross-selling); enabling timely revenue recognition and profitable execution. 

Core Responsibilities 

• Support the Regional Customer Success lead in designing the practice area organization balancing methodological, language and technical needs 
• Support the Regional Customer Success lead in managing the P&L of the practice area including W&S and T&E budgets 
• Support hub strategy for market and product lines 
• Coordinate and drive cross-training programs in order to maximize solution and delivery excellence, expertise, and staffing flexibility 
• Set and measure a high level of delivery standards driving client satisfaction 
• Contribute to meet regional revenue targets by supporting repeat sales and timely deliverables 
• Coordinate and support with regional Sales partners on client and project revenue growth, retention, and profitability 
• Represent Customer Success at key client meetings, Top-To-Top meetings, and key engagements as relevant 
• Work with global commercial strategy team and across regions within the global SA&I customer success team to develop and implement best delivery practices 
• Target reductions in cycle time across ad hoc methods 
• Drive high level employee engagement and retention 
• Foster a culture of continuous improvement and accountability to drive organizational efficiency  
• Key stakeholder in providing input into product and toolkit roadmap, representing regional needs for the practice area 
• Support/enable industry and thought leadership efforts 

Tasks:

• To assist with Human Resource Helpdesk daily operations involves research and resolve all associates issues and concerns and the 1st level support for basic Human Resource Shared Service Function.
• Assist in employee queries pertaining to Payroll, Over Time, Leaves and so on. 
• Support in testing of automation planned for Human Resource Shared Services.
• Assist with testing of upcoming Change Request from stake holders.

Projects:

• Human Resource Services process revision/update includes identifies opportunity to improve Human Resource Operation Services and processes.
• Document work instruction involves updating documentation or work instruction when the department receive latest procedure for a request

We are seeking an experienced PMO Manager to be responsible for overseeing the successful planning, execution, and closure of the project portfolio across the Digital Customer Centricity team for Asia Pacific. The PMO Manager ensures projects are delivered on time, within scope, and within budget. This role will be part of APAC's Digital Customer Centricity & Regional Business IT team.

Key Responsibilities:

• Portfolio Management: Manage and track the regional organization’s portfolio of projects, ensuring alignment with company goals and strategic initiatives.
• Project Governance: Establish and maintain project governance standards and methodologies to ensure consistency and transparency across all projects. Enable the team manager to have a single-source-of-truth where to find everything about the current status of the ongoing projects (stage, tasks, stakeholders, documentation, etc.)
• Project Planning: Develop detailed project plans, including resource allocation, timelines, and risk management strategies.
• Stakeholder Management: Facilitate communication between stakeholders, project teams, and senior leadership to ensure expectations and requirements are aligned.
• Performance Monitoring: Develop and maintain project performance metrics and KPIs to track project progress, identify risks, and ensure projects stay on track.
• Risk and Issue Management: Identify, evaluate, and mitigate project risks and issues, ensuring appropriate escalation when necessary.
• Reporting: Provide regular status updates and reports to management, highlighting key achievements, risks, and areas requiring attention.
• Process Improvement: Continuously evaluate and improve project management processes and tools to increase efficiency and effectiveness.
• Budget Management: Ensure project budgets are well-managed, costs are tracked, and deviations are addressed promptly.

Role purpose
• Drive the Syngenta Professional Solutions, Professional Pest Management (PPM) business (details as per below) in Malaysia
• Formulate & implement strategies and manage projects to achieve growth objectives with alignment to regional aspirations & strategies
• Review development strategy to optimise product portfolio, prepare launch plans, ensure effective post launch activities to maximize growth, evaluate new opportunities, review channel/KAM strategy to maximize effectiveness
• Explore and accelerate growth opportunities in PPM across Malaysia.
• Prepare and communicate technical-commercial information to ensure efficient knowledge
transfer to internal and external stakeholders
• Manage and update sales forecast regularly for Malaysia
• Achieve agreed sales and tech-related targets with sales delivery and profitability for PPM.
• Manage NPI (New Products) based on country needs
• Provide technical support for marketing and commercial.

Accountabilities
Business Development
• Formulate growth and market development strategies.
• To ensure growth project deliverables are achieved on schedule
• Ensure that the right products are developed and registered to support profitable business growth
• Review and revamp (if necessary) distribution networks
• Ensure there is adequate ‘pull strategy’ via demand creation activities such as technical advisory services, technical information, etc
• Ensure field demonstrations communicate advantages and value propositions for PPM solutions
• Identify new market opportunities for all business pillars in Malaysia (including new ai’s, formulations and/or use of application technology)
• Ensure the product supply, product trial and product registration are on track from time to time
• Pro-actively look for innovative growth opportunities

Communication Liaison
• Liaise with and proactively influence key stakeholders (internal & external) with relevant technical & commercial information
• Build strong relationships with key growers, stakeholders and channel partners to facilitate the positioning of Syngenta products as the products of choice based on a strong technical position & confidence in use
• Liaise with MY and/or APAC business teams to ensure timely execution of action plans, knowledge transfer and sharing of best practices
• Identify knowledge gaps and develop relevant technical and commercial training to support channel

You will play an important role to:

• Coordinate, direct and control the work of the sales personnel and ensure the achievement of sales targets and objectives.

• Ensure good knowledge of the market and monitor competitors' activities and provide any marketing data for management's information.

• Communicate with the field sales force on the company policies, product development, sales programs.

• Appraise the performance and assist in the training and development of sales personnel.

• Ensure all relevant market/business information relating to the credit worthiness and/or financial standing of any sales prospects are communicated earliest to all sales personnel and take necessary business protection action immediately.

• Ensure Company stated credit terms are adhered to and be responsible for all collection of debts from customers in a timely manner.

• Ensure leasing arrangements for customers are adhered to strictly and complete all relevant documentation in the shortest possible time.

• Reviews market analyses to determine customer needs, price schedules, and discount rates.

• Monitors and evaluates the activities and products of the competition.

• Maintains good relations with customers, advise them of Company's services and provide product and pricing information.

• Close liaison with technical team on any technical problems and ensure they are attended to immediately.

To be successful in this role, you will need to have:

• Handling corporate account with good presentation skill

• Strong passion in helping customers in their business digitization journey and have established a comprehensive client base through your past & current sales roles.

• Passionate about sales and derive satisfaction in being able to articulate the business benefits of Konica Minolta’s IT offerings and deliver positive outcomes that enhances & improves your client’s business.

• A strong team player and have demonstrated the ability to collaborate effectively with different internal supporting business units such as Support, Engineering, Operations & Marketing.

Job Responsibilities:

• Assist in the identification, evaluation, and development of new business opportunities that align with company's strategic goals.
• Conduct market research and competitive analysis to support decision-making and identify potential growth areas.
• Collaborate with the Director of New Ventures to develop business plans and financial models for prospective ventures.
• Support the execution of new projects by coordinating cross-functional teams and ensuring timely delivery of milestones.
• Build relationships with industry partners and stakeholders to facilitate collaboration and support for new initiatives.
• Monitor and analyze the performance of new ventures, providing insights and recommendations for improvement.
• Prepare reports and presentations for senior management to communicate progress and outcomes related to new ventures.
• Stay informed on industry trends and best practices to enhance the company's competitiveness in the marketplace.
• Assist in developing strategies to mitigate risks associated with new business ventures.

Job Requirements:

• Bachelor's degree in Business Administration, Finance, Marketing, or a related field; an MBA is advantageous.
• Minimum of 5-7 years of experience in business development, project management, or strategic planning, preferably within a corporate environment.
• Proven experience in analyzing market opportunities and contributing to the development of new products or services.
• Strong analytical and problem-solving skills, with attention to detail and the ability to interpret complex data.
• Excellent communication skills, both verbal and written, with experience in presenting to diverse audiences.
• Ability to work collaboratively in a team environment and manage multiple projects simultaneously.
• Demonstrated ability to build relationships with internal and external stakeholders effectively.
• Proficient in project management software and business analysis tools.
• Fluency in English and Bahasa Malaysia; proficiency in additional languages is an asset.

Job Summary:

The Manager of Process Safety will oversee the implementation and management of process safety programs within the plant to ensure a safe and compliant operational environment. This role involves collaboration across departments to identify potential hazards, assess risks, and develop strategies to mitigate them while complying with regulatory standards.

Key Responsibilities:

• Lead the development and continuous improvement of the organization's process safety management system.
• Conduct regular process hazard analyses (PHA) and safety assessments to identify and manage risks effectively.
• Develop and enforce policies, procedures, and best practices for process safety across all operations.
• Coordinate and facilitate safety audits, inspections, and investigations to ensure compliance with safety regulations and standards.
• Provide expert guidance and support to operations, engineering, and maintenance teams regarding process safety issues.
• Develop and deliver training programs to promote awareness and understanding of process safety principles among staff.
• Collaborate with senior management to integrate process safety practices into overall business strategies.
• Monitor compliance with process safety regulations and respond to any incidents or near misses with appropriate corrective actions.
• Stay informed on industry trends, best practices, and emerging regulations related to process safety.

Qualifications:

• Bachelor's degree in Chemical Engineering, Safety Engineering, or a related field; a Master's degree or relevant certification (e.g., CSP, CIH) is preferred.
• Minimum of 8 years of experience in process safety management, with at least 3 years in a managerial or leadership role.
• In-depth knowledge of process safety regulations and industry standards (e.g., OSHA PSM, EPA RMP).
• Demonstrated experience in conducting PHAs, risk assessments, and safety audits.
• Strong leadership and communication skills to effectively engage with team members and stakeholders.
• Analytical mindset with the ability to assess complex systems and identify potential safety hazards.
• Proven ability to develop and implement training programs and safety initiatives.
• Strong project management skills and the ability to manage multiple priorities effectively.
• Fluency in English, with proficiency in Bahasa Malaysia advantageous.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here:

https://www.home.teleport.asia/ 

SALARY RANGE: RM8,000 - RM10,000

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Work closely with stakeholders in AirAsia to conceptualize, define, design, develop and deliver the product backlog to provide a device, channel and medium independent experience to customers in the areas of booking, check-in, chatbot, payments, ancillaries, communications, payments etc
• Bring ease of use and simplicity to AirAsia digital platforms enhancing the overall customer experience
• Work with the software engineering team to work on new ideas from conceptualization to prototyping to engineering to production
• Providing vision and direction to the Agile development teams and stakeholders throughout the project and create requirements and stories
• Ensure that the team always has an adequate amount of groomed backlogs to work on.
• Plan and prioritize product feature backlog and development for the product
• Define product vision, road-map and growth opportunities
• Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with the maximum value that is aligned with product strategy
• Lead the planning of product release plans and set the expectation for delivery of new functionalities
• Play an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals Research and analyze market, the users, and the roadmap for the product
• Follow our competitors and the industry
• Keep abreast with Agile/Scrum best practices and new trends

SKILLS & REQUIREMENTS

These are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)

• Degree in Computer Science, Engineering or relevant field Overall 5+ years of experience with minimum 2 years in a Product Management role, preferably in E-Commerce (Prior experience in Software Engineering is a must)
• Familiarity with A/B testing and conversion rate optimization (CRO)
• Previously managed high traffic E-Commerce sites (500k+ visitors per day)
• Good understanding of APIs and Microservices, Data Science, UI/UX, Javascript and/or python
• Good understanding of cloud (preferably Google cloud) and associated areas like app engine, pub/sub, cloud storage, monitoring, big query etc In-depth knowledge of Agile processes and principles
• Outstanding communication, presentation and leadership skills
• Prior experience working in the Travel domain is a big plus
• Excellent organisational and time management skills
• Sharp analytical and problem-solving skills Creative thinker with a vision

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Job Responsibilities:

• Manage corporate finance activities, including capital budgeting, financing strategies, and financial modeling to support the company's growth objectives.
• Oversee tax planning, compliance, and reporting, ensuring adherence to tax laws and regulations.
• Collaborate with internal and external stakeholders to structure and negotiate financial transactions and agreements.
• Prepare and analyze financial forecasts, budgets, and variance reports to inform decision-making.
• Monitor and manage cash flow, working capital, and liquidity positions of the company.
• Guide the development and execution of financial strategies that align with overall business objectives.
• Prepare detailed reports and presentations for senior management and the board of directors on corporate finance and tax matters.
• Conduct risk assessments and develop mitigation strategies to minimize financial and tax-related risks.
• Stay updated on changes in tax legislation and corporate finance trends to ensure the company remains compliant and competitive.

Job Requirements:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field; a Master's degree or relevant professional certification (e.g., CPA, CFA) is preferred.
• Minimum of 7-10 years of experience in corporate finance, tax management, or related fields, with at least 3 years in a leadership role.
• Strong knowledge of corporate finance principles, investment valuation, and tax regulations.
• Exceptional analytical and strategic thinking skills, with the ability to interpret complex financial data.
• Excellent communication and presentation skills, capable of effectively conveying financial concepts to diverse audiences.
• Demonstrated leadership abilities with experience in managing cross-functional teams.
• Proficiency in financial analysis software and tools.
• Ability to work well under pressure and manage multiple priorities and deadlines.
• Fluency in English and Bahasa Malaysia; proficiency in other languages is a plus.

Job Responsibilities:

• Assist the General Manager in overseeing the Finance and Accounting department, ensuring adherence to financial regulations and best practices.
• Manage financial reporting, budgeting, forecasting, and analysis to support strategic decision-making.
• Ensure timely and accurate preparation of monthly, quarterly, and annual financial statements and reports.
• Oversee accounts payable and receivable processes, ensuring effective cash flow management.
• Develop and implement financial policies and procedures to enhance operational efficiency and control.
• Coordinate with external auditors during audits and ensure compliance with statutory requirements.
• Monitor financial performance, identifying variances and providing insights and recommendations for improvement.
• Lead and mentor finance and accounting staff, fostering a culture of high performance and continuous improvement.
• Stay updated on financial regulations and industry trends to align the finance function with best practices.

Job Requirements:

• Bachelor's degree in Finance, Accounting, or a related field; a professional qualification such as CPA, ACCA, or CMA is preferred.
• Minimum of 8-10 years of experience in finance and accounting, with at least 3-5 years in a managerial or deputy role.
• Strong knowledge of financial reporting standards, regulatory requirements, and accounting principles.
• Demonstrated experience in financial analysis, budgeting, and forecasting.
• Proficient in financial software and ERP systems; advanced Excel skills are essential.
• Excellent leadership and team management abilities, with a focus on developing talent.
• Strong problem-solving skills and the ability to work under pressure to meet deadlines.
• Effective communication skills, capable of presenting financial information to non-financial stakeholders.
• Fluency in English and Bahasa Malaysia; proficiency in additional languages is an advantage.

Summary of the Role:
As the Senior Business Integration Manager, you will be responsible for driving commercial and financial performance across our portfolio of renewable energy projects (predominantly solar PV) in the APAC region. You will work closely with the local development teams to assess project feasibility, will representing ib vogt towards and structure deals with external stakeholders, negotiate contracts and support the project delivery team in achieving financial targets.

Responsibilities:

• Management of projects including management of internal and external stakeholders from project origination until commercial operation or sale;
• Working closely with the Development and Execution team, assess project feasibility, identify risks, and develop mitigation strategies;
• Coordination of all aspects of project development to attain construction readiness of the PV Plants, including land securing, technical studies, permitting processes, grid connection application, tenders and project financing;
• Analyse market trends and identify opportunities for growth;
• Develop business case including detailed financial analysis to progress new opportunities and ensure appropriate commercial frameworks are in place;
• Manage key transactions for multiple projects such as project sale or strategic partnerships with local companies;
• Project budgeting, timeline planning, risk management, troubleshooting and problem solving;
• Manage contract negotiation and execution across multiple projects;
• Develop and maintain relationships with external stakeholders, including investors, customers, and government agencies.
• Reporting to project director, the board of directors as well as external stakeholders.

At AECOM, we’re delivering a better world.

Whether it’s improving the commute, keeping the lights on, providing access to clean water or transforming skylines, we believe infrastructure has the power to uplift communities and improve people’s lives. Bringing together the best people, ideas, technical expertise and digital solutions, we partner with our clients to turn their ambitions into action, changing the world for the better. We’re proud to be recognized for our leadership, including our No. 1 ranking by Fortune as the World’s Most Admired Company in our industry for two years in a row.

About Enterprise Capabilities

Enterprise Capabilities is a service-led organization within AECOM enabling access to a global talent pool. With offices in India, China, Spain, Poland, Romania and the Philippines, our teams of technical professionals provide around the clock project support helping AECOM teams around the world to deliver faster, smarter and better. EC supports AECOM’s ability to work as one global team by standardizing design processes, deploying collaboration technologies, and utilizing a connected network of technical expertise. By joining EC, you have the unique opportunity to work on AECOM’s monumental projects located around the world, contributing to our mission of delivering a better world.

Here, you will have freedom to grow in a world of opportunity.

We are in search of a skilled and experienced Civil Infrastructure Design Manager to lead our design team within a dynamic consultancy environment. The ideal candidate will have a strong background in the design and management of civil infrastructure projects, particularly in sectors such as Highways, Water, Sewage, Telecoms, and Bridges. This role demands a professional who is adept at overseeing complex design processes, coordinating multidisciplinary teams, and ensuring the delivery of high-quality infrastructure solutions.

Responsibilities:

Design Leadership in Civil Infrastructure:

• Lead the design process for civil infrastructure projects, focusing on Highways, Water, Sewage, Telecoms, and Bridges.

• Develop design strategies and plans that align with project objectives and client needs.

• Guide the design team through complex technical challenges, ensuring innovative and practical solutions.

Multidisciplinary Team Coordination:

• Manage and inspire multidisciplinary design teams, fostering a collaborative and efficient work environment.

• Ensure seamless integration of various engineering disciplines in the design process.

• Coordinate with other department heads to allocate resources effectively and meet project demands.

• Coordinate with various EC offices for Multidisciplinary and/or Multicentre projects

Design Process Management

• Oversee the design stages from concept to final delivery, ensuring adherence to project timelines and specifications.

• Monitor the progress of design work, identifying and resolving any issues that arise.

• Conduct regular review meetings to assess design progress and make necessary adjustments.

Quality Assurance and Standards Compliance:

• Implement and maintain high standards of design quality, ensuring compliance with AECOM’s quality principles, industry regulations and client specifications.

• Regularly review and assess design outputs for technical accuracy and innovation.

Stakeholder Engagement and Support:

• Act as a primary point of contact for internal teams and external stakeholders regarding design matters.

• Provide expert advice and support to project teams, enhancing design outcomes and efficiency.

Budget and Resource Optimization:

• Manage design budgets, ensuring cost-effective use of resources and identifying opportunities for savings.

• Optimize the allocation of design resources to maximize efficiency and project success.

• Change management – Proactive in initiating, recording, assessing in terms of design impact/ budget/schedule.

Risk Management and Mitigation:

• Identify potential risks in the design phase and develop effective mitigation strategies.

• Address and resolve design-related issues proactively to prevent project delays or cost overruns.

Design Documentation and Reporting:

• Maintain comprehensive and accurate design documentation throughout the project lifecycle.

• Prepare and present regular design reports to internal teams and stakeholders for informed decision-making.

• Adapt to the AECOM Project Delivery Procedures and standards.

• To develop sales in an efficient and effective way in all media in order to attract more customers to our IKEA store.
• To lead and inspire your team, other functions and the store to achieve maximum sales growth and profit-ability.
• Contribute to the business development regionally using your specialist sales knowledge.
• Ensure the store is in excellent shape as new and fully and efficiently stocked with the four merchandising basics in place at all times and that the IKEA product range is presented in ways that inspire and satisfy customers.
• Ensure your team has all the correct knowledge about the product range in your department and the IKEA services so that they can share this with IKEA customers to improve their overall shopping experience.
• Understand the different IKEA sales and communication channels and IKEA know-how in order to make the best commercial use of this information for different customers.
• Take responsibility for your department goals and secure that your action plan ensures the country priorities for your Home Furnishing Business (HFB) are implemented in your store.
• You and your team actively sales steer to your department’s top-selling products, prioritised products (e.g. overstock/övertag) and IKEA service products in order to maximise sales and long-term profitability.
• You ensure the team have the right number of co-workers in the right place at the right time to ensure your co-workers are ready and available to meet our customers.

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST Customer-oriented company.

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Customer Service Manager.

Responsibilities:

• Provide timely, accurate, and quality responses to customers via various contact points: email, live chats, phone lines, and social media channels.
• Assist customers in troubleshooting or identifying technical issues with Air-conditioning.
• Work with various departments or stakeholders to ensure the Aircon is delivered and installed within the stipulated time frame.
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, whenever possible.
• Provide immediate attention to serious cases and escalate for swift resolutions.
• Obtaining and sharing customer feedback with colleagues and other departments to improve product and service.
• Maintaining a polite, helpful, and professional manner.
• Be passionate about the products you deal in and be at the forefront of all the latest technology/specifications.
• Coach new customer service officer to uphold the same high level of excellence of customer experience provided by PRISM+.
• Uphold client confidentiality policy.

• Diploma/Degree holder or equivalent.
• At least 1 – 3 years of relevant work experience in customer service experience, preferably in E-Commerce would be an advantage.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multitask, organize, and prioritize work.
• Prior experience using Zendesk, or any other Customer Service Management system would be an advantage.
• Experience in Air-conditioning / Consumer Electronics / Home appliances would be an advantage.
• Strong technical skills and ability to adapt to new technologies quickly.
• Candidates must be willing to work on weekends and public holidays. (5 days work and 2 off days on a rotational basis)
• Candidates must be comfortable commuting to the office at Bukit Jalil, Kuala Lumpur.
• This position will be fully work from office

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!

Job Responsibilities:

• Manage and oversee all secretarial functions of OCIM SDN BHD, ensuring compliance with regulatory and corporate governance requirements.
• Coordinate the preparation and filing of statutory documents and returns to the relevant authorities.
• Prepare accurate and detailed minutes of Board meetings, annual general meetings, and other corporate meetings.
• Maintain corporate records, including registers of shareholders, directors, and other statutory documents, ensuring they are up to date and compliant with applicable regulations.
• Assist senior management and the Board in implementing corporate governance policies and best practices.
• Provide administrative support for corporate meetings, including scheduling, agenda preparation, and follow-up actions.
• Stay informed about changes in corporate laws and regulations impacting the organization, providing guidance to the company as needed.
• Collaborate with internal departments to ensure alignment with corporate governance practices and compliance standards.
• Develop training materials and provide guidance to staff on corporate governance and secretarial practices.

Job Requirements:

• Bachelor's degree in Law, Business Administration, or a related field; a professional qualification in company secretarial practice is advantageous.
• Minimum of 5-7 years of experience in a company secretarial role or corporate governance function.
• Strong understanding of corporate governance principles, company law, and regulations.
• Excellent organizational and time management skills with meticulous attention to detail.
• Exceptional written and verbal communication skills, with the ability to convey complex information succinctly.
• Ability to manage multiple tasks and projects efficiently in a dynamic environment.
• Strong interpersonal skills and the ability to work collaboratively with cross-functional teams.
• Fluency in English and Bahasa Malaysia; proficiency in other languages is a plus.
• Demonstrated integrity and discretion in handling confidential information.