職責：

• 制定、領導和執行採購策略。
• 追蹤關鍵指標以提高效率並減少支出。
• 制定談判策略並完成交易。
• 執行成本和場景分析。
• 評估、管理和減輕風險。
• 擁有豐富擔任採購經理、代理人或官員的工作經驗。
• 熟悉採購和供應商管理。
• 了解市場動態以及商業意識。
• 談判和人脈網絡的技巧。
• 供應商管理軟體的工作經驗。
• 能夠收集和分析數據並使用數字。
• 出色的判斷力和決策能力。
• 模範的領導能力。
• 至少擁有供應鏈管理、物流或工商管理學士學位。

津貼和福利

• 津貼（旅費、交通費等）
• 公司旅行
• 有薪培訓和發展
• 繼續教育津貼

高階客戶成功管理主管（IT 產業）

卡魯納（砂勞越）企業有限公司BHD。

角色概述：

作為 Karuna 的高級客戶成功主管，您將在構建和

與客戶保持牢固的關係，確保他們從我們的服務中獲得最大價值

技術解決方案。您將負責透過以下方式推動客戶保留、成長和宣傳

制定策略性客戶計畫並與客戶內的主要利害關係人互動

組織。

主要職責：

建立關係：

與客戶組織內的主要利害關係人培養並維持牢固的關係，

包括高階主管、決策者和最終用戶，以確保長期滿意度和合作夥伴關係。

策略客戶管理：

制定並執行根據每個客戶的具體需求和目標量身定制的策略客戶計劃，

強調推動科技領域內的保留、成長和宣傳。

入職和培訓：

領導新客戶的入職流程，透過提供深入的資訊確保無縫過渡

對我們的技術產品和服務進行培訓，使客戶能夠實現他們的期望

結果。

客戶參與度：

定期與客戶互動，了解他們不斷變化的需求，尋找追加銷售的機會

或交叉銷售其他技術產品或服務，並解決他們可能遇到的任何問題或挑戰

臉。

主要聯絡點：

作為客戶詢問、疑慮或升級的主要聯絡點，與

內部技術團隊快速解決問題並確保客戶滿意度。

客戶倡議：代表我們組織內客戶的聲音，倡導他們的利益

所有部門的需求和優先事項，並推動提高整體客戶滿意度的舉措

經驗。

回饋分析：

收集並分析客戶對我們技術解決方案體驗的回饋，

確定趨勢和需要改進的領域，並與內部團隊合作推動產品發展

增強或流程優化。

效能監控：

追蹤和分析與客戶成功相關的關鍵績效指標，例如客戶

滿意度分數、留任率和追加銷售/交叉銷售機會，採取積極措施

確保達到或超過目標。

職位要求：

學歷：

需要工商管理、行銷、IT 或相關領域的學士學位。

經驗：在面向客戶的角色中擁有豐富的經驗，例如客戶成功、客戶

科技業內的管理或銷售人員，在提高客戶滿意度方面擁有良好的記錄

和保留。

技能：

較強的人際溝通和溝通能力，能夠建立融洽的關係、影響力和

與客戶和內部技術團隊有效協作。

戰略思維：具有戰略思維和解決問題的能力，具有主動性和主動性

以解決方案為導向的方法來解決客戶的需求和挑戰。

適應性：

能夠在快節奏、動態的技術環境中管理多個優先事項。

技術熟練程度：

熟悉客戶成功軟體平台和工具，並對

技術解決方案以及它們如何為客戶創造價值。

對客戶成功的熱情：

對客戶倡議的堅定承諾和對提供卓越客戶的熱情

津貼和福利

• 休閒著裝要求
• 公司旅行
• 事假
• 開放文化
• 個人發展機會
• 員工活動
• 季節停車
• 專家小組醫生

Responsibilities:

• Prospect and Develop New Accounts.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Writing sales proposals, following up on requests for information/proposals and sales leads.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.

Requirements:

• Strong phone presence and experience dialling dozens of calls per day.
• Proficient with corporate productivity and web presentation tools.
• Experience working with tools like CRM, Teams, Zoom, Microsoft Office etc.
• Excellent verbal and written communications skills.
• Strong listening and presentation skills.
• Ability to multitask, prioritize, and manage time effectively.
• Proactive, willing to learn and a strong team player.
• Strong interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Excellent organizational skills.
• Ability in problem-solving and negotiation.
• Maintains professional image at all times.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Personal leave
• Open culture

We are seeking an experienced Training Manager to develop and deliver comprehensive training programs for our front-of-house team, which includes Restaurant Managers, Assistant Managers, Supervisors, Team Leaders, and Restaurant Crew. This role is integral to ensuring that our team provides exceptional service to guests, upholds operational standards, and creates a positive dining experience. The ideal candidate will have a strong background in restaurant operations, excellent communication skills, and a passion for mentoring and developing others.

Key Responsibilities:

• Design and implement training programs focused on service excellence, operational standards, and team leadership for all front-of-house staff.
• Conduct hands-on training sessions and workshops to enhance team members' skills in customer service, problem-solving, and operational efficiency.
• Work closely with restaurant leadership to assess training needs and continuously improve training materials and methods.
• Evaluate staff performance during and post-training to ensure they are meeting service and operational standards.
• Provide ongoing coaching and development for restaurant managers and leaders to help them cultivate a positive, service-driven team environment.
• Develop training materials, including manuals, instructional guides, and digital resources.

Qualifications:

• Minimum of 3-5 years of experience in a training or managerial role within the restaurant or hospitality industry. Prior experience training front-of-house teams is highly preferred.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field is an advantage
• Strong knowledge of restaurant service operations and customer service excellence.
• Exceptional communication and presentation skills.
• Ability to create training materials and deliver engaging training sessions.
• Proficiency in assessing staff development needs and tailoring training programs accordingly.
• Strong organizational skills with the ability to manage multiple training initiatives.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Central location
• Flexible working hours
• Regular team activities
• Medical insurance
• Personal leave
• Sabbatical leave
• Personal development opportunities

作為產品經理，您將負責推動產品的成功，並與內部/外部利害關係人密切合作，以實現業務的持續成長。

此外，您將負責：

• 為指定產品製定業務計劃和行銷策略。
• 為銷售團隊和合作夥伴/經銷商提供產品行銷支援。
• 庫存/庫存管理。
• 達到產品銷售目標和委託人的期望。

要在這個職位上取得成功，您需要具備以下條件：

• 至少 3 年 IT 企業解決方案（例如：伺服器、儲存）產品管理工作經驗。
• 鼓勵具有 IT 銷售/業務開發經驗並熱衷於進入產品管理職位的申請。
• 積極主動地與內部/外部利害關係人建立關係。
• 能夠以積極的方式應對挑戰。

津貼和福利：

• 津貼 - 旅行和移動
• 績效獎勵－佣金和激勵計劃
• 年度薪資審核
• 辦公室停車場（視供應情況而定）
• 員工食堂
• 牙科、醫療和健康保險範圍
• 工作與生活的平衡 - 每周和每月的體育俱樂部活動
• 在職訓練和個人發展機會

We are representing our client from F&B industry. As our client is expanding, they are looking for Outlet Manager to join their team. The ideal candidate will be responsible for ensure restaurants run smoothly and efficiently.

Job Description:

1. Maintaining administrative records pertaining to your branch particularly on compliance to internal SOP, halal & regulatory requirements.
2. Maintaining accounting records (supplier purchases over sales to avoid account burst) for your branch.
3. Requesting payment for all purchases (2x for suppliers & any ad hoc payments) after amount verified, for your branch.
4. Maintaining weekly work schedule, HR related documentations, payroll processes & hiring staff for your branch.
5. Verifying end-of-day closing report, daily purchases and ensure all record tallies for your branch.
6. Ensuring operation running smoothly for your branch, which includes:
7. Maintains daily Google review collection
8. Succeed in Mystery Customer program
9. Succeed in Internal Audit initiatives
10. Ensures monthly sales target achieved
11. Maintenance on all equipment, items & atmosphere
12. Perform other tasks as assigned

Job Requirements:

• At least 2-3 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.
• Preferably aged below 40
• Working hours: Based on given shift (9 hours per day/ 6 work days - 1 day OFF)

Basis Salary: Up to RM 4,000



Benefits & Entitlements:

- EPF Contribution (13%)

- SOCSO & EIS

- Daily meals (allowance / foods)

- Hostel / accommodation

- Travel allowance (T&C applies)

- Birthday token

- Medical entitlement

- No-MC reward

- Dental Claim (T&C)

- High chance of annual salary raise

- Monthly bonus if branch meets or exceeds target sales

- Annual leave, medical leave & other specific leaves as recognized by the company (in addition to the AL / MC etc)

Vacant Outlet Location:

1. Larkin Jaya, Johor Bahru

2. Setapak, Kuala Lumpur

If you are passionate about managing a restaurant, we encourage you to apply for this exciting opportunity! 

Consultant In-Charge:

Mesha | mesha@talentrecruit.com.my | +6016-394 2898

Only shortlisted candidates will be notified!

Perks & Benefits

• Commission and bonus
• Free snacks / Happy hours
• Regular team activities
• Personal development opportunities
• Dental insurance

Location: KL ECO CITY

Role Overview:

We are hiring a Head of Events to lead our public career fairs, campus fairs, and Award Events. This role involves strategic planning, seamless execution, and promotion of high-impact events that strengthen our brand and outreach.

Responsibilities:

• Plan and manage all aspects of career fairs and award events.
• Lead the events team to deliver successful, high-quality events.
• Coordinate with internal teams, partners, and vendors.
• Drive event marketing and promotions to maximize attendance.
• Track and analyze event performance for continuous improvement.

Requirements:

• Minimum 5 years of event management experience, preferably in large-scale events.
• Strong leadership, organizational, and communication skills.
• Bachelor’s degree in Event Management, Marketing, Business, or related field preferred.

-Competitive remuneration package.

Job Summary:

The Sales & Project Management Manager is responsible for maintaining and driving sales growth while managing and executing projects that align with business objectives. This role requires a strategic thinker with a strong understanding of sales processes and excellent project management skills to ensure the successful delivery of initiatives that boost revenue and client satisfaction.

Key Responsibilities:

Sales Management:

1. Identify and pursue new business opportunities to meet and exceed sales targets.

2. Develop and maintain relationships with key clients, understanding their needs and providing tailored solutions.

3. Prepare and present sales proposals, negotiate deals, and close deals.

4. Monitor market trends and competitor activities to identify potential growth opportunities.

5. Collaborate with the marketing team to develop sales campaigns that drive customer engagement and conversions.

Project Management:

1. Plan, execute, and oversee projects from concept to completion, ensuring alignment with company goals.

2. Define project scope, objectives, and deliverables in collaboration with stakeholders.

3. Develop and manage project timelines, budgets, and resources.

4. Coordinate with cross-functional teams, including sales, sourcing & purchasing, operations, to ensure seamless project execution.

5. Track project progress, identify risks, and implement corrective actions as needed.

Client Relationship Management:

1. Serve as the primary point of contact for clients during the project lifecycle, ensuring their needs are met and expectations are managed.

2. Conduct regular check-ins with clients to provide updates, gather feedback, and ensure satisfaction.

3. Handle client inquiries, complaints, and issues promptly and professionally.

Reporting & Analysis:

1. Monitor sales performance metrics and generate regular reports for management.

2. Analyze project outcomes and sales data to identify areas for improvement.

3. Provide insights and recommendations based on data analysis to optimize future sales strategies and project management practices.

Team Collaboration:

1. Work closely with the sales, marketing, operations, sourcing & purchasing to share insights, strategies, and best practices.

2. Participate in team meetings, providing updates on sales progress and project status.

3. Assist in training and mentoring junior staff as needed.

Qualifications:

Education: Diploma Or Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.

Experience: 4-5 years of experience in sales, project management, or a related role.

Skills:

1. Strong sales acumen with a proven track record of meeting or exceeding sales targets.

2. Excellent project management skills, including the ability to manage multiple projects simultaneously.

3. Strong communication and negotiation skills.

4. Language Proficiency: Fluent in English, Mandarin & Malay.

5. Possesed own transport, willing to travel with valid.

6. Preferably worked in related agency of fast moving goods marketing, event, advertising, consultating company of similar industry.

7. Personal Attributes: Self-driven, highly organized, with strong attention to detail and the ability to work under pressure.

*Preferred Language of English and Mandarin

What We Offer:

1. Competitive salary and benefits package.

2. Opportunity to work on exciting projects with top-tier clients.

3. Creative and collaborative work environment.

4. Professional development and growth opportunities.

Join us at Tisen Group and bring your creativity to life with impactful design solutions!

Responsibilities :

• Managing and overseeing the daily operations of the accounting department.
• Monitoring and analysing accounting data and produce financial reports or statements.
• Establishing and enforcing proper accounting methods, policies and principles.
• Coordinate and complete annual audits.
• Provide recommendations.
• Improve systems and procedures and initiate corrective actions.
• Assign projects and direct staff to ensure compliance and accuracy.
• Meet financial accounting objectives.
• Establish and maintain fiscal files and records to document transactions.

Requirements :

• Possess at least a Bachelor's Degree, Post Graduate in Accounting or professional qualification
• Proven working experience as Accounting Manager, Accounting Supervisor or Finance Manager.
• Advanced computer skills on MS Office, accounting software and databases.
• Proficient in manipulating large amounts of data.
• Proven knowledge of bookkeeping and accounting principles, practices, standards, laws and regulations.
• Attention to detail and accuracy.
• Strong leadership skills, proactive and result-oriented.

Benefits :

• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Performance bonus

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

Responsibilities :

• Responsible for overall project management including but not limited not to planning, coordination, implementation, execution and successful completion of project.

• Manage day-to-day operational aspects of multiple projects and exercise a high level of independent judgment in the conduct of business responsibility with minimal supervision.

• Responsible for handover of properties to purchasers satisfactorily and post completion matters.

• Liaison with the relevant authorities to obtain approvals timely.

• Conduct design reviews, closely monitor and coordinate with consultants on their deliverables. Resolve all technical issues.

• Manage all aspects of the contract and construction progress.

• Manage activities of site personnel to ensure project delivered on schedule and within quality and budget expectation.

• Review of legal documentations such as SPA, DMC, etc. and resolve relevant legal matters.

• Collaborate with multidisciplinary team including Architects, Interior Designer, Consultants, Specialists, Contractors, Sub-Contractors, and other professionals to ensure seamless execution

• Provide regular reports and feedbacks to the management timely

Requirements :

• Degree in Project Management, Civil Engineering, Construction Management or equivalent.

• At least 15 years of working experience in property development industry / related fields

• Excellent knowledge of relevant Acts and authority guidelines governing property development.

• Completed the construction of a high-rise building project from beginning till the end

• High level of initiative, hands-on and able to work independently

• Good networking and communication skills with ability to interact with people at all levels.

• Able to work under high challenging environment independently.

• Good leadership and meticulous in driving high standards of work.

• Strong command in languages.

• Direct reporting to HOD and MD

Interested candidates, please email to hr@orando.com.my

(only short-listed candidates will be notified)

Job Responsibilities 

• Responsible for overall maintenance of plant & utilities equipment and the industrial building.
• Supervises, manages and oversees the plant & utilities equipment in a manner that meets company standards and ensures minimum equipment downtime
• Supervises technical personnel who perform repair and maintenance of plant & utilities equipment.
• Administer training programs to ensure proper plant & utilities equipment operation, preventive maintenance, repair programs and procedures.
• Establish and assure adherence to facilities department budgets, schedules, work plans and performance requirements.
• Regularly interacts with Manufacturing, Engineering support & OEM suppliers on matters concerning plant & utilities resource availability & performance.
• Assurance 100% plant and utilities availability round-the-clock
• Ensures the plant equipment are in good and tenable condition so that production is not interrupted.

Job Requirement

• Minimum 5 years working experience in facilities maintenance & operation.
• Effective management skill in plant maintenance, maintenance service contracts and PM schedules.
• Effective planning and organizing skills to meeting department's short & long term strategies on capacity and capability planning.
• Effective manpower & resource planning, management, training & control.
• Effective management skills in waste elimination, cost & productivity improvement programs.

1. 13 month salary
2. Performance bonus
3. Panel clinic and inhouse clinic
4. Insurance
5. Free parking
6. Dental allowance
7. Sport activities

1. 負責處理各網點的日常運作。
2. 請照顧馬來西亞半島的所有分行。
3. 能夠處理領導和團隊管理。
4. 控制預算支出的知識。
5. 管理庫存控制和庫存。
6. 管理和審查所有網點的系統。
7. 能夠處理和管理門市員工和顧客。
8. 支援員工最大限度地增加收入並增強客戶體驗。
9. 培訓和激勵所有員工。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 有薪培訓和發展

Job Responsibilities:

• Oversee and manage operations across various departments such as Logistics, Manufacturing, General Admin and Manpower planning to ensure smooth day-to-day activities.
• Provide comprehensive support to manager by coordinating departmental activities and managing workflow between different operation site and team members.
• Take charge of employee management, ensuring staff performance aligns with company standards and policies.
• Serve as a liaison with Head of Departments (HODs), ensuring that operational updates and reports are communicated to senior management efficiently.
• Handle travel arrangements and accompany management on business trips when required, taking care of operational matters on-site.
• Perform hands-on tasks from arranging work at lower levels to handling key managerial responsibilities as directed by the leadership team.

.

Requirements:

• Male candidate and Mandarin literate is preferred to effectively communicate within the organisation stakeholders ( Business nature requirement)
• Strong leadership and organizational skills, with the ability to manage employees and ensure operational efficiency.
• Experience in operations management or similar roles.
• Willingness to travel and work across multiple departments as per operational needs.
• Bachelor’s Degree/Diploma in Business Administration, Operations Management, Logistics, or related fields.
• At least 3 years of experience in operations management, logistics, or a similar role, with a proven track record of managing teams and improving operational processes.

.

Perks & Benefit:

• Competitive salary based on experience.
• Travel allowances
• Opportunities for professional growth.
• Work within a dynamic and fast-paced environment.

Job Roles:

• Answering inquiries through multiple channels and media venues while maintaining excellent customer service.

• Helping potential customers customize and configure computer system sales by providing upgrades and/or up-selling solutions that best fit the customer’s needs and ensures the order is completed.

• Maintaining follow-up and positive customer relations throughout the entire order and after-sales service processes.

• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.

• Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Job Requirements:

• Friendly, talk active and outgoing person.

• Good communication skill.

• Proficient Typing skills

• Able to communicate in English and Bahasa Malaysia.

• Accountability – Holds self accountable; Invests in own education, development, and personal motivation and holds self to performance standards.

• Excel under pressure

• Fresh graduates are welcomed!

Perks & Benefits

• Personal leave
• Personal development opportunities

Help Desk & IT Support (Information & Communication Technology)

Full time

Job Responsibilities :

1. Assemble and thoroughly check laptop/PC orders and able to finish the orders

neatly within stipulated time.

2. Provide technical support for computer hardware and software errors - Assist

customers through multiple platforms, including face-to-face, over the phone, email,

or social media platforms to resolve issues.

3. Computer hardware diagnostic skills - Able to determine/troubleshoot computer

errors' root causes before the repair are performed.

4. Provide good customer service for customers who call in and send in systems for

RMA.

5. Respond and resolve open cases in a timely manner using available resources

within the company.

6. Prioritize and manage many open cases simultaneously.

Job Requirements :

1. Minimum a SPM holder or equivalent with at least 2-year experience in an

computer assembly role or technical support environment.

2. Possess good computer/hardware knowledge and skills

3. Good communication skills in English and Bahasa

4. Possess multi-tasking capabilities and excel under pressure

5. Good analytical and problem-solving skills

6. Ability to work effectively in a team environment

Perks & Benefits

• Personal leave
• Personal development opportunities

Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await! 

We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers. 

As a Rewards Product Manager of our digital bank project, we're not just offering a job; we're presenting an opportunity to be part of something extraordinary. 

You'll collaborate closely with some of the sharpest minds in the industry, operating within a supportive and collaborative environment that fosters creativity and exploration. 

Your next thrilling adventure awaits with our digital bank project. Join us in shaping the future, today! 

About the Job 

• Lead the end-to-end product development process, taking ownership from ideation to launch for the rewards related products assigned to you. 
• Spearhead the development and enhancement of rewards features, collaborating closely with engineering teams and product designers to build the solutions. 
• Engage directly with customers or internal stakeholders to translate their requirements into actionable product features, steering prioritization and roadmap development. 
• Define and prioritize short and long-term product goals, ensuring clear communication with the team and stakeholders. 
• Collaborate closely with software engineers, product designers, operations, legal, compliance, and analytics teams. 
• Establish a comprehensive monitoring framework 
• Design and implement KPIs and metrics to measure the efficiency and effectiveness of the rewards processes. 
• Conduct regular analysis of rewards data to identify trends, anomalies, and areas for improvement. 
• Establish clear success metrics and support teams in achieving them. 

Requirements 

• Previous experience working as a Product Manager within rewards, loyalty programs, fintech, or financial services domains. 
• 2-4+ years of product management experience, with a preference for candidates who have worked closely with software engineers and have a good understanding of software development practices and system design. 
• Good level of knowledge on APIs (REST, JSON). 
• Comfortable working with data and utilizing it to make informed decisions. 
• Work with UX researchers and designers to ensure the product or feature provides a seamless and intuitive user experience. 
• Ability to cultivate strong relationships with diverse stakeholders. 
• Capable of transforming incomplete, conflicting, or ambiguous inputs into actionable plans. 
• Excellent written, verbal, and presentation skills with a strong command of the English language. 
• Demonstrated willingness to learn and adapt in a dynamic environment. 
• Experience working as a technical product manager is a plus. 

Perks & Benefits

• Nearby public transport
• Central location
• Smart casual dress code
• Paid training and development

Job Summary:

The Sales & Project Management Manager is responsible for maintaining and driving sales growth while managing and executing projects that align with business objectives. This role requires a strategic thinker with a strong understanding of sales processes and excellent project management skills to ensure the successful delivery of initiatives that boost revenue and client satisfaction.

Key Responsibilities:

Sales Management:

1. Identify and pursue new business opportunities to meet and exceed sales targets.

2. Develop and maintain relationships with key clients, understanding their needs and providing tailored solutions.

3. Prepare and present sales proposals, negotiate deals, and close deals.

4. Monitor market trends and competitor activities to identify potential growth opportunities.

5. Collaborate with the marketing team to develop sales campaigns that drive customer engagement and conversions.

Project Management:

1. Plan, execute, and oversee projects from concept to completion, ensuring alignment with company goals.

2. Define project scope, objectives, and deliverables in collaboration with stakeholders.

3. Develop and manage project timelines, budgets, and resources.

4. Coordinate with cross-functional teams, including sales, sourcing & purchasing, operations, to ensure seamless project execution.

5. Track project progress, identify risks, and implement corrective actions as needed.

Client Relationship Management:

1. Serve as the primary point of contact for clients during the project lifecycle, ensuring their needs are met and expectations are managed.

2. Conduct regular check-ins with clients to provide updates, gather feedback, and ensure satisfaction.

3. Handle client inquiries, complaints, and issues promptly and professionally.

Reporting & Analysis:

1. Monitor sales performance metrics and generate regular reports for management.

2. Analyze project outcomes and sales data to identify areas for improvement.

3. Provide insights and recommendations based on data analysis to optimize future sales strategies and project management practices.

Team Collaboration:

1. Work closely with the sales, marketing, operations, sourcing & purchasing to share insights, strategies, and best practices.

2. Participate in team meetings, providing updates on sales progress and project status.

3. Assist in training and mentoring junior staff as needed.

Qualifications:

Education: Diploma Or Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.

Experience: 4-5 years of experience in sales, project management, or a related role.

Skills:

1. Strong sales acumen with a proven track record of meeting or exceeding sales targets.

2. Excellent project management skills, including the ability to manage multiple projects simultaneously.

3. Strong communication and negotiation skills.

4. Language Proficiency: Fluent in English, Mandarin & Malay.

5. Possesed own transport, willing to travel with valid.

6. Preferably worked in related agency of fast moving goods marketing, event, advertising, consultating company of similar industry.

7. Personal Attributes: Self-driven, highly organized, with strong attention to detail and the ability to work under pressure.

*Preferred Language of English and Mandarin

What We Offer:

1. Competitive salary and benefits package.

2. Opportunity to work on exciting projects with top-tier clients.

3. Creative and collaborative work environment.

4. Professional development and growth opportunities.

Join us at Tisen Group and bring your creativity to life with impactful design solutions!

Responsibilities :

• Managing and overseeing the daily operations of the accounting department.
• Monitoring and analysing accounting data and produce financial reports or statements.
• Establishing and enforcing proper accounting methods, policies and principles.
• Coordinate and complete annual audits.
• Provide recommendations.
• Improve systems and procedures and initiate corrective actions.
• Assign projects and direct staff to ensure compliance and accuracy.
• Meet financial accounting objectives.
• Establish and maintain fiscal files and records to document transactions.

Requirements :

• Possess at least a Bachelor's Degree, Post Graduate in Accounting or professional qualification
• Proven working experience as Accounting Manager, Accounting Supervisor or Finance Manager.
• Advanced computer skills on MS Office, accounting software and databases.
• Proficient in manipulating large amounts of data.
• Proven knowledge of bookkeeping and accounting principles, practices, standards, laws and regulations.
• Attention to detail and accuracy.
• Strong leadership skills, proactive and result-oriented.

Benefits :

• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Performance bonus

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

Job responsibilities:

• • Responsible for measuring, analyzing, positioning, and promoting our product line. Strong communication and project coordination skills, with an ability to work effectively with Principle, Partners, Channel Sales and Technical team and execute various product marketing initiatives.
  • Create and own product messaging and marketing plans.
  • Drive product marketing efforts such as defining and implementing a customer communications strategy; defining market research studies to gain knowledge about competitors’ attitudes and behavior; and developing collateral that optimally positions the strengths of our products.
  • Develop and implement go-to-market plan.
  • Produce product collateral such as customer presentations, webcasts, and case studies.
  • Defining market research studies to gain knowledge about end users and partners attitudes and behavior and developing collateral that optimally positions the strengths of our products.
  • Interface with key industry press and analysts.
  • Evangelize products to sales, channel, and end users
  • Passion for analyzing products, customers and market dynamics.
  • Simultaneously manage multiple products under tight deadlines.
  • Participate in tradeshow booth duty to assist in lead generation.
  • Works with both internal and external contacts.

Requirement:

• • Minimum 3 to 5 years of experience selling enterprise security & networking solutions to large & medium corporations.
  • Previous experience in successfully developing and/or managing major accounts where significant revenue growth has been generated.
  • Strong knowledge of security & networking solutions
  • Team player, self-motivated, result-oriented and highly independent.
  • Flexible and able to travel
  • Strong business acumen and natural leadership skills
  • Good presentation and negotiation skills.
  • Able to work with little or no direct supervision

Perks & Benefits

• Commission
• Allowance (mobile, transportation, etc.)
• Free snacks / Happy hours
• Regular team activities
• Medical and Personal Accident insurance
• Personal development opportunities

Job Summary:

The Sales & Project Management Manager is responsible for maintaining and driving sales growth while managing and executing projects that align with business objectives. This role requires a strategic thinker with a strong understanding of sales processes and excellent project management skills to ensure the successful delivery of initiatives that boost revenue and client satisfaction.

Key Responsibilities:

Sales Management:

1. Identify and pursue new business opportunities to meet and exceed sales targets.

2. Develop and maintain relationships with key clients, understanding their needs and providing tailored solutions.

3. Prepare and present sales proposals, negotiate deals, and close deals.

4. Monitor market trends and competitor activities to identify potential growth opportunities.

5. Collaborate with the marketing team to develop sales campaigns that drive customer engagement and conversions.

Project Management:

1. Plan, execute, and oversee projects from concept to completion, ensuring alignment with company goals.

2. Define project scope, objectives, and deliverables in collaboration with stakeholders.

3. Develop and manage project timelines, budgets, and resources.

4. Coordinate with cross-functional teams, including sales, sourcing & purchasing, operations, to ensure seamless project execution.

5. Track project progress, identify risks, and implement corrective actions as needed.

Client Relationship Management:

1. Serve as the primary point of contact for clients during the project lifecycle, ensuring their needs are met and expectations are managed.

2. Conduct regular check-ins with clients to provide updates, gather feedback, and ensure satisfaction.

3. Handle client inquiries, complaints, and issues promptly and professionally.

Reporting & Analysis:

1. Monitor sales performance metrics and generate regular reports for management.

2. Analyze project outcomes and sales data to identify areas for improvement.

3. Provide insights and recommendations based on data analysis to optimize future sales strategies and project management practices.

Team Collaboration:

1. Work closely with the sales, marketing, operations, sourcing & purchasing to share insights, strategies, and best practices.

2. Participate in team meetings, providing updates on sales progress and project status.

3. Assist in training and mentoring junior staff as needed.

Qualifications:

Education: Diploma Or Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.

Experience: 4-5 years of experience in sales, project management, or a related role.

Skills:

1. Strong sales acumen with a proven track record of meeting or exceeding sales targets.

2. Excellent project management skills, including the ability to manage multiple projects simultaneously.

3. Strong communication and negotiation skills.

4. Language Proficiency: Fluent in English, Mandarin & Malay.

5. Possesed own transport, willing to travel with valid.

6. Preferably worked in related agency of fast moving goods marketing, event, advertising, consultating company of similar industry.

7. Personal Attributes: Self-driven, highly organized, with strong attention to detail and the ability to work under pressure.

*Preferred Language of English and Mandarin

What We Offer:

1. Competitive salary and benefits package.

2. Opportunity to work on exciting projects with top-tier clients.

3. Creative and collaborative work environment.

4. Professional development and growth opportunities.

Join us at Tisen Group and bring your creativity to life with impactful design solutions!

Responsibilities

•  Establishes productive, professional relationships with key personnel in assigned partner accounts.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
• Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship. Proactively assesses, clarifies, and validates partner needs on an ongoing basis.
• Sells through partner organizations to end users in coordination with partner sales resources.
• Proactively recruits new qualifying partners, conducts partner enablement, engagement and key account mapping.

Required Qualification & Experience

• To succeed in this position, you should have at least 3 years of relevant experience in channel sales in the IT industry and a good record of achieving assigned sales quota.
• Experience selling enterprise solutions to large & medium corporations would be an advantage.
• Knowledge of channel partner management is a must and direct experience in a distributor is required.
• Knowledge of security and storage products would be an advantage.
• Knowledge of cyber security and solutions would be an advantage.
• Good communication and interpersonal skills, ability to work independently as well as in a team are also critical success factors for this position.

Perks & Benefits

• Allowance (mobile, transportation, etc.)
• Commission
• Free snacks / Happy hours
• Regular team activities
• Medical and Personal Accident insurance
• Personal development opportunities

工作時間

• 週一至週五 8 點至 5 點
• 週六上午 8 點至中午 12 點（交替）

你會怎麼做？

• 透過 WhatsApp 或電話進行友善跟進，與我們的客戶互動，全程提供個人化服務！

你符合要求嗎？

• 注重細節，注重每項任務的準確性和精確性
• 個性外向、開朗、有耐心

津貼和福利

• 全勤津貼
• EPF、SOCSO、EIS
• 醫療福利
• 人身意外傷害保險
• 休閒著裝要求
• 新年獎金
• 績效獎金
• 公司旅行
• 每年增量

Profit Management

• Managing the day to day commercial retail operations and achieving sales target.
• Compile and analyse sales results, retail KPIs and identify opportunities and performance gap to improve sales and service.
• Responsible for overseeing the operations of retail outlets, achieving sales targets and profitability, minimizing operating expenses, and implementing sales strategies.
• Planning for Annual Budgets.

Operation Management

• Monitor and ensure compliance to all retail standards and regulatory requirements by trade authorities, complex landlords and department stores.
• Design and implement effective Standard Operating Procedures (SOPs).
• Implement controls in cash collection, stock count schedules, stock control and inventory integrity.
• Ensure security of staff and business areas are in place and theft/pilferage preventive controls, surveillance cameras functioning and monitoring,
• Ensure effective manpower coverage for all stores and submission of staff OT hours.
• Recruit, train, develop, plan, organize the team from time to time
• Ensure housekeeping of all business areas are executed and maintained to the highest level of standards
• Take charge/participate in roadshow and other marketing activities to promote brand
• Drive business expansion by identifying new outlet and store opening opportunities.

Leadership

• Support stores to maintain productivity and retail operations standards, discipline, training and development.
• Cultivate effective communication to build/improve staff motivation and morale leading to a positive working attitude and environment.
• Conduct staff appraisal and performance reviews.
• Lead and coach staff towards achieving the sales goals and service standards and through trainings where required
• To tactically strategize and drive the outlets to achieve sales and services targets.
• To develop, motivate and inspire outlet staff towards maximum performance in surpassing targets via performance driven initiatives and rewards. Analyse outlet staffs Competency Gap and plan their training and development to meet acceptable standards, efficiency and productivity levels.
• To direct the outlet team in ensuring compliance to all policies and procedures. Review the guidelines and provide recommendations to the Management when necessary.
• To resolve escalated key customers’ problems/complaints and provide guidance to the team to ensure fast resolutions to meet the customers’ expectations and satisfaction.
• To effectively drive the outlet based on the Company’s objectives and performance initiatives and its effectiveness to the Management.
• To conduct periodic visits to outlets to ensure the set standards are achieved as well as continuously keep abreast to industry best practices. Ensure efficient and effective management as well as high performance sales.
• To build, enhance and maintain effective relationships with internal and external parties (i.e. local authorities, government bodies, the malls’ management) in order to ensure good support or approval to execute all related operational matters.
• To continuously review, feedback and propose enhancement to internal policies, systems, processes and procedures, and relevant marketing initiatives to ensure it enhance the operational efficiency and effectiveness of outlets.
• To manage, check and enforce all promotional programs, displays and key activities are delivered with the set standards.
• To provide coaching and guidance to outlet staff in meeting acceptable operation standards to achieve Customer Service & Experience objectives.
• To monitor and control the cost structures including manpower cost in achieving profitable, effective and efficient operations at outlets.
• To contact store managers and other outlet staffs to communicate relevant information.
• To mentor and motivate sales staff to put in their best in order to achieve financial goals.
• To develop and implement budget and plans for retail operations.
• To possess knowledge of visual presentation techniques, ability to interpret and achieve visual objectives.
• To work closely with Visual Merchandiser to utilise the space available and merchandises to ultimate profitability.
• To monitor inventory levels to determine the need for stock supply at each retail outlet.
• To set and regulate product pricing using results of market and demand analysis.
• To create customers’ awareness on of the outlets’ products and services.
• To effectively handle additional responsibilities as assigned by the Company on an as-needed basis from time to time

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Free snacks / Happy hours
• Regular team activities
• Medical insurance

職位描述：

• 擁有與指定客戶的完整關係，包括入職、實施、培訓、採用、保留和滿意度
• 作為值得信賴的策略顧問建立關係，以幫助確保我們的產品和服務的持續價值
• 在創意團隊的幫助下，制定和維護客戶成功策略和最佳實踐以及客戶支援內容
• 與內部和外部高階主管進行有效溝通，以更好地了解客戶需求，最大限度地保留和成長並分享經驗
• 依照指示維護現有的客戶成功指標和數據

工作職責：

• 擔任指定客戶的日常聯絡人，建立信任和融洽關係，同時確定機會領域、突出最佳實踐並記錄兩者
• 審查客戶旅程，確定如何提供支持，並使用諮詢方法幫助客戶克服問題並實現目標
• 促進專案團隊成員（包括第三方服務提供者）之間的互動和工作流程，以確保及時交付成果
• 在即將舉行的客戶會議上與團隊成員合作、解決問題和/或製定策略
• 為客戶準備活動績效的文件或視覺效果；分析 CSAT 和 NPS 分數的趨勢，以確定需要改進的領域
• 與銷售和行銷團隊合作，促進客戶推薦並進行案例研究

要求：

• 學士學位或同等學歷
• 至少 3-5 年通訊、行銷、銷售、客戶管理或客戶成功的經驗
• 較強的口頭和書面溝通、策略規劃和專案管理技能
• 分析和過程導向的思維方式
• 能夠在截止日期驅動的環境中跨多個部門有效工作
• 積極的團隊合作精神、自我啟動能力和多任務處理能力，能夠快速調整優先級
• 了解 Salesforce 和專案管理工具
• 活動企劃經驗
• 所需語言：英語和馬來語。
• 能夠說普通話來處理普通話客戶將是一個優勢

津貼和福利

• 佣金和獎金
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 開放文化
• 牙科保險
• 視力保險
• 有薪培訓和發展
• 遠距工作彈性

職責：

• 尋找並開發新客戶。
• 全面了解關鍵客戶的需求和要求。
• 透過不斷提出滿足現有客戶目標的解決方案來擴大與現有客戶的關係。
• 撰寫銷售提案，跟進資訊/提案和銷售線索的請求。
• 確保及時向客戶提供正確的產品和服務。
• 扮演關鍵客戶與內部團隊溝通的連結。
• 解決客戶面臨的任何問題和問題並處理投訴以維持信任。
• 在創造新銷售方面發揮不可或缺的作用，這些銷售將轉變為持久的關係。

要求：

• 強大的電話存在感和每天撥打數十通電話的經驗。
• 精通企業生產力和網路簡報工具。
• 具備使用 CRM、Teams、Zoom、Microsoft Office 等工具的經驗。
• 優秀的口頭和書面溝通能力。
• 較強的傾聽和表達能力。
• 能夠同時處理多項任務、決定優先順序並有效管理時間。
• 積極主動，樂於學習，具有強大的團隊合作精神。
• 強大的人際溝通能力，能夠與組織各個層級的專業人士建立關係。
• 優秀的組織能力。
• 解決問題和談判的能力。
• 始終保持專業形象。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 事假
• 開放文化