• Develop and implement a comprehensive technology strategy that aligns with Fresh Futures' goals in education and job placement.
• Oversee the design, development, and maintenance of the company’s technology platforms, ensuring they are user-friendly, secure, and scalable.
• Lead and mentor the IT and development teams, fostering a culture of innovation and excellence.
• Collaborate with executive leadership to identify technological opportunities that enhance our service offerings and improve the customer experience.
• Drive the research and development of new tools, platforms, and technologies to keep Fresh Futures at the cutting edge of the industry.
• Ensure compliance with relevant data protection and cybersecurity regulations.
• Manage relationships with third-party vendors and technology partners.
• Stay current with emerging technologies and assess their potential impact on our business.

Responsible to manage marketing communications and brand building initiatives to support the overall success in achieving company goals for both flour and poultry.

• To manage marketing communication and brand building initiatives to support the overall success in achieving company goals for both flour and poultry.
• To plan, to propose and to manage digital marketing strategies and platforms to support the overall sales of products to meet company targets.
• To build consistent brand message to distributors/wholesalers and consumers (customers engagement and intimacy).
• To activate and manage overall brand image and brand equity for flour and poultry businesses.
• To have firsthand primary data for us to study competitors’ analysis and come out with pro and re-active plans to be implemented with speed and sense of urgency.
• To ensure our production and supply chain teams to meet or exceed overall customers’ requirements through close intimacy and engagement.
• To come out with weekly/fortnightly and monthly newsletter to keep all our internal and external stakeholders abreast with MFM progress/NPDs and not in silo.
• To have the mindset of continuous improvement on effectiveness of marketing as a brain/bone/nerve to support sales team.
• To assist GM and liaise with sales/channel and distributors sales team on building sales funnel, by-pass to IKAM and LKAM accounts so that MFM hold and have engagement with the cream accounts.
• To perform any other task and assignments as directed by the Management from time to time.

Responsible to drive the overall planning and scheduling activities of the poultry processing plant production hence optimizing orders fulfilment, materials movement, on-time delivery according to demand and quality standards which are aligned with the company’s strategies.

• Strategize and direct the overall master planning of production activities considering capacity constraints such as equipment, manpower, raw materials, ingredients, consumables, crates, etc to meet sales forecast and/or customers’ orders while meeting standards of safety and quality.
• Ensure production will optimise orders fulfilment and on-time delivery in accordance to sales forecasts or customer orders whilst minimize the imbalance parts working in collaboration with sales and demand planner.  Identify challenges and opportunities, perform root cause analysis on variances and recommend the action plans accordingly.
• Monitor the business market demands and orchestrate the plant production while taking into consideration the upstream supply from the broiler farm which includes (but not limited to) managing birds’ allocation to production lines by utilizing bird size bell curve, broilers’ scratches, Coefficient of Variance (CV), harvesting and logistics, which all will have impacts on the quality of the poultry products.
• Collaborate with Production Manager to drive optimal Overall Equipment Effectiveness (OEE) in the plant to ensure equipment is availability for production and timely completion of preventive maintenance, through close coordination with Engineers from P1 to P8.
• Develop good liaison with FP&A team for cost-effective evaluations, Marketing for effective inventory management and profit optimization on production output (product/SKU mix) and HR on Learning and Growth.
• Work closely with upstream broiler suppliers (Stakeholder Engagement) to reduce quality defects of birds coming into the plant; uniformity, (wing and drumstick bruises, yellow and red scratches, ammonia burns on the hock joint and foot pads). 
• Manage the entire production scheduling at the plant encompassing optimal workforce utilisation taking into consideration the cost benefit of overtime cost against the production targets that has been set.
• Continuously review, monitor & analyse customer requirement, supplier performance, planning and actual production in order to achieve customer’s satisfaction.
• Optimize production planning and control with up-to-date information on demand variation affecting raw material requirements which ultimately affecting production planning and overall operation.
• Continuously drive improvements and operational excellence in the plant production planning to achieve a lean, streamlined and effective value chain hence optimising profitability.
• To perform any other tasks and assignments as directed by the management from time to time.

Responsible for translating business goals into actionable plans and KPIS and provide analytical insights to support business growth and profitability.

Upstream

• Provide analytical insights and support to Head of poultry farms and farm managers in managing farm KPIs as below:

1. Breeder & Hatchery – Productivity (DOC per HH), PS Mortality, Hatchability, DOC CV, DOC Quality, PS Weight Management, Biosecurity, Overheads and Fixed Operating Expenses.
2. Broiler – Performance Index, 7th days body weight, Feed Cost per kg of broiler meat, FCR, Mortality, Cycle time, Non-conformance factors (CV, bruises, broken or red wing tip, ammonia burnt, etc), Productivity (kg per square meter), Biosecurity, Overheads and Fixed Operating Expenses.

• Provide analysis for DOC and Broiler supply planning & scheduling, logistic and harvesting to ensure plant broiler requirement in term of quantity, body weight, timing and sequence are fulfilled within the allowed tolerance range.
• Provide support to CF and OMBB in terms of the onboarding process which include verifying the creation of account form, OF/OMBB contract terms and ensure end cycle payment are processed in accurate and timely manner. To ensure Contract Terms are adjusted timely to reflect changes in raw materials price and feed formulation cost.
• Provide analytical support and collaborate with farm, harvester, logistics and downstream stakeholders to improve non-conformance costs such as broilers’ DOA (dead on arrival), weight loss, bruises, broken wings and other injuries, etc.
• Provide analysis to breeder, hatchery and broiler farm management to optimise VOHs (variable overheads) which includes staff, medications (vaccine, antibiotic), pesticide, disinfectant, repair & maintenance, electricity, water and etc.
• Check to ensure farm internal controls are adhered (eg, purchasing SOP, cash sales, live bird invoicing and CN, repair and maintenance works, petty cash claims and etc)
• Check to ensure operational data capturing are timely and accurate (eg. cycle end, invoicing, consumables/medications usage, etc)
• Perform financial feasibility analysis for new capex (new equipment, broiler and breeder farm, etc) and projects & ensure it is appropriately enforced by the HBUs to comply with expected performance outcome as outlined in the feasibility study, otherwise to highlight to HBU on the need to implement the necessary action plans to ensure conformance.
• Support the annual budgeting and monthly revised forecast (LE - latest estimates) process.
• Work closely with leadership team on strategic, tactical and operational matters as and when required.
• Upon better visibility on Supply Chain solution, will incorporate the necessary additional analysis of variance and root cause analysis with action plans to reduce the gap and improve performance and bottom line.
• Perform any other task and assignments as directed by the Management from time to time.

Downstream

• Establish a reliable tracking process for plant’s critical KPIs such as OEE (Overall Equipment Effectiveness by production lines), Production Yields (by production lines and product categories such giblets, CUP, deboned etc), Manpower Productivity (by lines) and Plant’s Key Variable and Fixed Overheads. Provide analytic support and collaborate with plant stakeholders to drive improvement on those critical KPIs.
• Provide analytical support and collaborate with plant and upstream stakeholders to improve broiler supply bird size accuracy (average body weight, ABW), uniformity (CV) and volume. This in turn will improve plant KPIs such as OEE, order fulfilments, variable overheads, etc.
• Ensure product costings are updated in a timely manner arising from changes in production processes, new equipment, cost components (eg. Manpower, raw materials, etc), new product development, etc.
• Perform financial feasibility analysis for new capex (new equipment, additional production lines, etc), NPD (new product development) and projects.
• Drive efficiency and effectiveness in business processes through reengineering, streamlining, automation and enhancing the internal controls.
• To perform any other task and assignments as directed by the Management from time to time.

1. Negotiate with 3PL cold chain transporters and external warehouse storage quotation and review in quarterly basis base on market trend to strive lower delivery cost.
2. Liaise and co-ordinate with logistic companies to ensure smooth operations and delivery of goods to customers to achieve OTIF KPI Target.
3. Perform depot management to ensure optimum stock level and order fulfillment.
4. To guide and coach the new personnel on their operation duties.
5. Perform cold chain quality management and audit to ensure no cold chain break in delivery, depot, 3PL facilities, and distributor storage and practice high hygiene standard.
6. To maintain in good condition the depot and equipment provided by the company.
7. To implement operations policies, procedures, safety & regulations.
8. To ensure documentations, report & market and customer intelligence are channeled to the relevant departments on a timely manner.
9. To build strong internal and external relationship in order to solve customers' complaints & problems through understanding and negotiations.
10. Review and monitor daily last mile delivery operation to increase truck load utilization and engage with sales team to improve order for low utilization route to achieve cost saving.
11. Cooperate with Plant first mile logistics team to ensure timely delivery to depot and distributor in order to ensure meeting last mile delivery KPI target.
12. To perform any other tasks and assignments as directed by the management from time to time.

Role Summary:

We are seeking a qualified Customer Support Associate to join our CS Engagement Team and contribute to our goals. In this role, you will provide administrative support related to products, orders, deliveries, and company policies. Administrative professionals play a crucial role in enhancing efficiency, delivering satisfactory customer experiences, and streamlining processes. The Customer Support Associate is essential to the CS Engagement Team, as well as to the customers and businesses we serve.

As a detail-oriented and proactive Customer Support Associate, you will be responsible for conducting customer due diligence checks for all new and existing clients, ensuring compliance with company policy requirements. Additionally, you will be tasked with assisting the team with various administrative tasks as assigned.

The ideal candidate will possess strong listening skills and the ability to respond promptly. We are looking for someone who is goal-oriented and has a solid understanding of customer service best practices. If you have exceptional organizational skills and thrive in a team environment, we would love to meet you. There are several primary responsibilities common to this occupation:

What You'll Do:

• Perform Customer Due-Diligence – for all clients, ensuring compliance with company policies.
• Maintain accurate and organized records of Due Diligence processes and client interactions.
• Administrative responsibilities to support CS engagement team.
• Collaborate with team members for data compilation and assist the manager with reporting tasks.
• Deploy and apply all company policies, procedures and standards.
• Perform and achieve the KPI as assigned

Customer Service Associate (Mandarin Speaking) China Market

About Zeal Group

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a tam of 700+ employees across the globe

• Medical Benefit
• Optical Benefit
• Life Insurance
• Meal Allowance
• Travel Allowance
• Health & Fitness Subsidy
• Staff Referral Bonus Program
• Long Service Rewards
• Employment Pass and Visa Sponsorship *for Non- Malaysian
• Relocation Benefits *for Non-Malaysian

*NOTE : Successful candidates hired, will need to complete Probationary Period before Relocation exercise can take place.

Interview process :

• Virtual Session with TA team – 30-minutes
• First interview with Hiring Manager – 1-hour
• Final interview with Head of Dept – 45-mins

We are looking for a highly driven Manager, People Partner who will partner with our foodpanda business teams to deliver excellent employee experience, develop and execute the organizational agenda and people plans with the ultimate goal to achieve business results and employee experiences.

You rapidly build relationships can synthesize business priorities and are a catalyst to identify and deliver people programs to support these priorities. With support from the People Team, you will identify and execute people programs encompassing performance and talent management, organizational development and change, workforce and compensation planning, employee engagement and retention, and end-to-end employee experiences. You are comfortable working with data and people metrics to deliver deep talent insights that support business decisions. You will be the change advocate for the rollout of people initiatives, ensuring business adoption and engagement. 

Responsibilities

Performance and Talent Development and Management: 

• Drive talent planning and succession planning exercises.

• Facilitate performance review sessions, and provide guidance and coaching to leaders on managing performance and feedback discussions.

• Conduct training needs analysis, propose training plans, and execute end-to-end training programs that meet business priorities and employees’ professional development needs.

Organizational Development and Change: 

• Execute the rollout of culture, inclusion, and diversity initiatives to increase organizational effectiveness.

• Manage organizational changes in an agile fashion, getting buy-in and commitment, understanding the impact on employees and bring them along the change journey through communication and enablement.

Workforce and Compensation Planning: 

• Serve as the cross-functional partner in aligning business needs, and workforce planning processes.

• Guide leaders in making rewards decisions using performance and business data and insights, and in alignment with our total rewards philosophy and market competitiveness

Employee Engagement and Retention: 

• Leverage data and insights, propose and track action plans to address and improve engagement.

• Analyze attrition data to identify trends and correlations, and make recommendations to increase talent attraction and retention rates.

Employee Experiences and HR Service Delivery: 

• Deliver excellent employee experience through seamless and efficient management of each step of the employee life cycle, from onboarding to career transitions.

• Provide insights on requirements for critical HR and technology projects, support business case scenarios to drive the betterment of employee experience and HR service delivery.

• Review current processes and policies in place and ensure that corresponding processes and policies are in alignment across the board.

• Create and/or make updates to existing processes and policies by showing reference to the employment act, any Malaysian Employers Federation (MEF) related case studies and/or with employee experience in mind.

POSITION SUMMARY

The Senior Finance Manager is a trusted business partner to the Country General Manager and has a rich element of interaction with the Event Directors for the provision of financial analytics to aid in sales, marketing, and commercial decisions on the portfolio of events within the geography of its operations.

As part of the ASEAN Finance Leadership charter, the Finance Manager would be empowered to instil accountability, transparency, and innovation through the application of sound Financial Analytics and Business Intelligence tools and to support the business within the jurisdictional compliance framework.

PRINCIPAL DUTIES & RESPONSIBILITIES

• Analysis of month end close reporting ensuring accuracy of reported figures.
• Provide reconciliation and commentary where required on reporting gaps identified and business explanations on variances.
• Proactive reporting and systems update on monthly rolling forecast, calling out risks and opportunities.
• Actively engage with business stakeholders and participate in yearly budget roll up.
• Facilitate and assume a pivotal role for Informa Long Range Planning (LRP) and stewardship of finance strategies.
• Working Capital management and cashflow requirement planning and analysis.
• Financial management and Event’s P&L portfolio reporting matrix.
• Provide feedback on month end reporting improvement to the Asia Shared Services Center Hong Kong (ASSC HK).
• Provision of reporting requirements as requested by Group Finance.
• Provision of P&L and Balance Sheet analytics.
• Assume any other tasks as and when required.

Compliance and Reporting

• Liaise with External Auditors to manage yearly statutory audit requirements.
• Liaise with Tax Agent to ensure timely filing and submission of VAT and Corporate Income Tax.
• Liaison with ASSC HK for all month end reporting requirement.
• Escalate compliance on non-conformance or findings in a timely manner.
• Provide support on Internal Audit activities and queries.
• Robust understanding and enforcement of the Country Delegated Authority.
• Adherence to and enforcement of Group Policies (Reporting, Tax, Treasury, Legal).
• Ensure the operations of the business are complying to the local Acts and Laws.

• Interact with customer via inbound telephone calls to provide information and assistance.
• Achieve productivity standards and goals while maintaining the highest level of customer service.
• Process transactions and reply to inquiries about products and services.
• Record customer interactions, details of inquiries, complaint or comments as well as actions taken.
• Adherence to SGS Health & Safety (HS) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HS requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management. 

We are seeking a passionate Retail Assistant Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.

This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channel at Queens Bay Mall. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

Responsibilities of a Retail Assistant Sales Manager but are not limited to:

Daily store operations 

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures

• Process and replenish merchandise and ensured stock availability

Team management

• Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules 

Sales

• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Sales reporting: provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales

• Bachelor’s Degree in Business, Marketing, or any relevant course of studies
• Minimum of 3 years of managerial experience in the retail industry
• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
  

Skills/Experience Preferred:

• Data-driven with ability to analyse data for stocks forecasting
• Strong Communication and people skills
• Passionate in engaging customers and providing excellent service

1. Annual outpatient benefit (Includes dental and optical benefits)
2. Birthday leave
3. Performance bonus
4. Annual increment

Position Summary:

The Sustaining Program Manager (SPM) leads & drives deliverables through Sustaining Core Team (SCT) with full program/s ownership by prioritizing resources to ensure sustaining products (higher volume products) consistently meet volume requirement, quality & reliability, engineering KPI and cost goals.

Responsibilities:

• Obtain customer-specific product requirements, assess and recommend engineering solutions, upon approval from SCT, drive execution to meet customer requirements in a timely manner.
• Define and drive product recipe ramp and depletion strategy that meets overall customer and WD business needs.
• Accountable and focal point to overall product cost for sustaining products with finance collaboration to define optimized product cost strategy and drive execution.
• Establish and maintain a business process to ensure support from product cost (sub category) owners to deliver to BCP commits.
• Collaborate with KPI owners to align and rationalize roadmaps ensuring consistent product strategy and execution.
• Monitor overall engineering KPI performance and support KPI owners to address gaps vs plan.
• Collaborate with quality team to define and prioritize product quality improvement strategy.
• Monitor overall quality KPI performance and support quality team to address gaps vs plan.
• In event of quality stop order, execute SSO process and lead core team to define containment, disposition, drives root cause and corrective actions that meet optimized business objectives.
• Participate in new product Manufacturing Readiness Review (MRR) and approve product release to assume product ownership in LVM.
• Participate in new product KPI underpinning strategy and ensure all KPI and cost roadmaps are aligned to execution capability in HVM. 

Requirements:

• Bachelor's degree or higher with Engineering related majors
• Minimum of 5 years’ experience and proven record in program or project management leadership position
• Experience with Semiconductor Packaging & PCBA (SMT) manufacturing and test processes.
• Familiar with Product Life Cycle and new product development processes
• Proven track record on people development & management; building, mentoring and inspiring a team
• Ability to manage multiple projects and priorities, and to interact with a diverse group of individuals in a very fast and dynamic environments
• Ability to drive change and improvements within the team
• Result oriented leader
• Strong computer skills including MS Office products, MS Project and etc.
• Excellent communication skills, including written, verbal and presentation skills
• Strong in strategic planning and also Risk/Critical management skills
• Good problem solving and decision making, Pro-active & initiatives and strong sense of accountability

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

About Avery Dennison Smartrac

Built on a legacy of innovation and materials science, Avery Dennison Smartrac has embarked on a new era of opportunity - for every item to have a unique digital identity. Our technology has the capability to enable a world of connectivity - connecting both products and people. A world where the 'who, what and where of every product, become points of irrefutable fact and absolute visibility. Traceability, transparency, provenance, authenticity, raw material tracing, real-time inventory and personalization are guaranteed for businesses and consumers throughout the entire supply chain, cradle to cradle. At its most simple, we are a leading Fortune 500 company making the Internet of Things a positive, transformative, worldwide reality for all of us. And we want you to be part of our journey!

ABOUT YOUR ROLE:

The ASEAN Sales Manager will be responsible for developing and managing relationships with System Integrators, End Users & Customers and the broader RFID ecosystem across ASEAN.

The successful candidate will also handle project management for technically complex requirements, participate in technical field testing and troubleshoot customer issues. 

Additionally, the ASEAN Sales Manager will drive developmental pilots in target segments from conceptualization to commercialization. 

This role will also require the candidate to actively manage opportunity pipeline management through to commercialization including sales and business development pipeline generation and conversion.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Develop sales strategy to achieve organizational sales goals and revenue targets
• Liaise with other functions, including product development and production teams, to ensure achievement of sales objectives
• Track, collate and interpret sales figures
• Forecast annual, quarterly and monthly sales revenue
• Manage existing accounts/customers
• Engage directly with customers and business partners on both technical and non-technical levels to ensure superior support service

YOUR IMPACT _________

Working within the Benefit Malaysia Team and SEA Regional Marketing Team, the Assistant Marketing Manager will contribute to raise the awareness of Benefit cosmetics brand in Malaysia targeting at Gen Z and new customers through effective marketing strategy, 360 marketing plans, while ensuring that the unique brand DNA and luxury positioning are always communicated across multiple touch points.

She/he has a solid understanding of the brand DNA, and embody this in all that she/he does. She/he should ensure that Benefit is the most talked about and most exciting brand in Malaysia.

YOUR MISSION _________

The Assistant Marketing Manager is responsible to drive effective marketing strategies from leading, planning to execution of all 360 marketing initiatives to achieve marketing objectives. She/he should be in high entrepreneurship spirit, creative, detailed and outgoing individual who understands luxury beauty and fast-paced retail industry.

Together with SEA Marketing Manager and SEA Regional Marketing Team, she/he will define, develop and execute omnichannel marketing strategy and 360 marketing campaigns for new launches & Hero Category Always On Plans to achieve brand growth and market share in Malaysia

Marketing Budget Management

• Co-own Malaysia Marketing Budget together with RMM to manage marketing budget, spend budget wisely and based on local priorities to drive maximum ROI, ensure monthly phasing is followed with no overspend/underspend on FY budget
• Work closely with suppliers and vendors to ensure timely submission of invoices and minimize monthly phasing deviations

PR & Digital

• Plan and execute public relations strategies for the brand, manage excellent relationships with media, influencers and makeup artists
• Develop event concepts and proposals to achieve brand ambition and objectives
• Work closely with third party vendors to execute PR campaigns and event activations
• Align with Regional Digital & Ecom Manager and media owners to develop effective media strategies, prioritizing Tiktok and Instagram, and optimize media spend
• Grow social channels followers and engagements, prioritizing Tiktok and Gen Z target audience
• Collaborate with content creators and NBBA to deliver localized content that is locally relevant and support social goals
• Own social media calendar & communication assets, work as the gatekeeper to ensure social approach and its content are compliant with legal requirements, respect brand DNA and achieve KPIs

Go to Market

• Define and develop local marketing strategies in-line with Regional priorities and business ambitions
• Manage 360 end-to-end go-to-market plans by channel, ready to roll-up her/his sleeves to ensure smooth GTM execution without agency and coordination with cross-functional teams to drive recruitment and retention of customers
• Pro-active in conducting consumer facing trade marketing activations at B&M sales floor, elevate in-store experiences and to create buzz and brand desirability
• Responsible for the management of samples, TOA forecast and usage, budget, and monitoring in partnership with internal stakeholders
• Analyze competitors and market trends to identify any areas of opportunity and risks
• Own Malaysia Marketing Calendar, partner with Commercial Team to support retailer sell-in, provide necessary marketing information to drive brand and category’s growth
• Analyze and review performance of marketing initiatives by providing reports on performance of campaigns
• Coordinate with Key Accounts and Commercial Team to prepare for retailer meetings, set up and other preparations
• Lead the deployment of in-store activation materials according to marketing initiatives
• Regular alignments with Ecom & Etail Team to ensure brand synergies and executions

We are looking for an entrepreneur minded person, analytical and meticulous Capacity Manager. As a Capacity Manager, you will be working with a team of 2-5.

You will fit perfectly if you enjoy managing the business like your own, deep dive into data and process to make sense of things and a bird eye view of the business. Having a strong people skill will also help you to manage your team and the stakeholders around you.

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Identifying the key revenue drivers of our business by sector and available capacity (both by point to point or flythru opportunities);
• Preplan ahead to forecast demand on our available flights;
• Proactively respond to unpredictable situations affecting our ability to carry cargo as planned;
• Perform the planning function in coordination with the CTO operator, to ensure the build-up process will transport all (or more) of the cargo booked on each flight;
• Find clever ways to route cargo through our network and partners’ network (interline arrangements) to the intended destination that includes but not limited to a network algorithm plan to clearly identify available capacity, routing and delivery time
• Work closely with airline’s network team for cost, flight induction (additional capacity, new routes and etc);
• Ensure data accuracy of flights and cargo that is transported with us.

1. 6-8 Years experience in Airline Capacity Planning, Knowledge on A330 & A320 capacity would be an added advantage, Ability to understand both pax and freighter flight cargo planning model

2. In deepth understanding of the Cargo Planning Processes and able to establish the process framework for the team

3. Experience in managing a team of 5-6 members atleast

4. Knowledgeable in the usage of cargo management system

5. Data oriented person

Work-Life at #TeamTeleport

• Hot desks - On site work with flexible workspace arrangement and provide you with a change of scenery maybe in a quiet area.
• Unlimited training -You will have access to a wide range of learning resources including Notion!
• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.home.teleport.asia/ 

SALARY RANGE: RM6,000 - RM7,500

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Assisting line managers in effectively addressing current employee concerns and challenges.
• Delivering advisory services throughout crucial processes and discussions, including annual reviews, career development talks, performance issue resolutions, and sensitive communications.
• Maintaining vigilant oversight and ensuring accountability for all HR process deliveries affecting the employee life cycle, encompassing onboarding, disciplinary actions, grievance handling, leave management, exits, policy enforcement, career transitions, and performance management.
• Supporting the implementation of engagement, recognition, Inclusion & Diversity, and Leadership connect initiatives. This encompasses Engagement Surveys, town halls for employees and leadership, focus group dialogues, site visits, Celebrating Performance events, and recognition programs.
• Providing valuable insights and feedback garnered from business operations and employee groups to HR functional teams responsible for HR programs and processes.
• Guiding line managers and supervisors in their roles and responsibilities within employee engagement and people programs. Offering advisory support when needed.
• Acting as a trusted advisor and advocate in processes such as talent discussions, probationary reviews, performance improvement plans, and managed departures.
• Serving as the primary liaison and managing relationships with stakeholder groups and key individuals.
• Effectively resolving any escalated issues and mitigating risks.

SKILLS

These are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)

• Proficient in both English, with strong communication skills.
• Strong in general HR management.
• Demonstrated ability to own recruitment efforts.
• Strong and clear communication skills, and to be able to adapt styles to project business confidence and presence in order to create a compelling vision.
• Organized and methodical person with excellent problem solving skills

QUALIFICATIONS & EXPERIENCE

• Minimum of 5 – 10 years Human Resources generalist experience or business role providing deep insight into HR related matters.

Reporting to the Customer Relations Manager, the Checkout Manager manage and supervise a team of cashiers with the Checkout Team Leaders to provide an easy-buying experience for all customers throughout the complete payment process and ensuring payments transactions are handled in an efficient, reliable and secure manner.

Your assignment

• Manage a team of cashiers including recruitment, performance management, training and development and succession planning of the team.
• Ensure resource planned activities are met and monitoring and managing the flow of customers throughout the checkout to ensure customers’ satisfaction are met.
• Handling professionally all customers’ queries, complaints and perform service recovery if necessary.
• Being knowledgeable around customer shopping experience and analyze customer-related and financial key performance indicators for business and functional improvements.
• Working with external and internal partners and coming up with solutions that support an efficient, safe and secure working environment and shopping experience.
• Ensure balanced operational excellence in daily operations to enhance the easy buying experience in line with Commercial Review requirements. 

Your contribution to something big!

We are seeking an experienced and driven Sales Professional to manage our Off-Highway business based out of the Malaysian & Singapore region. In this critical role, you will be responsible for driving growth, profitability, and market share across our Independent Aftermarket, Off-Highway Specialist Dealer network, Original Equipment Supplier (OES) Customers.

Key Responsibilities:

•  Develop and implement strategic sales plans and business strategies to achieve revenue/profit targets and drive expansion into the Mining, Construction, Marine, Power Gen, and Agriculture segment in , including conducting market/competitor research, identifying key players, assessing potential for relevant products, and formulating actionable execution plans.
• Support in developing market within new segments such as non-automotive, & Performance and Transmission.
•  Manage key account relationships, customer acquisitions, and ongoing sales activities to maximize business opportunities
•  Oversee KPI tracking, analysis, and corrective actions related to turnover, profitability, pricing, and customer acquisition projects
•  Conduct regular customer visits, market analysis, and competitive intelligence gathering to identify growth opportunities
• Spearhead off-highway portfolio expansion, product coverage optimization, and competitive positioning initiatives
•  Analyze sales performance, market trends, and internal management reports to drive continuous improvement
• Ensure efficient account receivables management and on-boarding of new accounts as required
•  Collaborate cross-functionally to address market requirements, customer issues, and distributor activities

Responsible for private equity fund product selling and business development

Plan and execute promotion activities and conduct performance analysis

Achieve sales and business targets, including client acquisition and agency building, by promoting the firm’s investment products to local and overseas high net worth clients

• Excellent written and verbal communication skills.
• Ability to think creatively and strategically.
• Team player with strong interpersonal skills.
• Prior experience working in wealth management or financial services is preferred
• 3 years sales experience in financial industry
• Familiar with wealth management related products and market knowledge
• Strong communication and coordination skills - ability to work and communicate effectively across teams
• Fluent in Chinese and English

Remuneration Package:

1. Basic Salary: RM5,500 to RM6,800

2. Commission: 2.5%

3. Travel & Meal Allowances

4. Immediate Vacancy available

Resume email to winnie@bangsarheightspavilion.com

• Develop and implement a comprehensive technology strategy that aligns with Fresh Futures' goals in education and job placement.
• Oversee the design, development, and maintenance of the company’s technology platforms, ensuring they are user-friendly, secure, and scalable.
• Lead and mentor the IT and development teams, fostering a culture of innovation and excellence.
• Collaborate with executive leadership to identify technological opportunities that enhance our service offerings and improve the customer experience.
• Drive the research and development of new tools, platforms, and technologies to keep Fresh Futures at the cutting edge of the industry.
• Ensure compliance with relevant data protection and cybersecurity regulations.
• Manage relationships with third-party vendors and technology partners.
• Stay current with emerging technologies and assess their potential impact on our business.

The Process Control Manager is responsible for ensuring strong process governance across business process in warehouse and finished goods (FG) operations, inventory control activities, and site control for component, product, and scrap movement, ensuring compliance with intellectual property (IP) controls. The role includes managing high-value scrap crushing operations, leading a team of process control analysts, and ensuring compliance through audits and controls. The successful candidate will ensure quality compliance through effective process control, drive process innovation through Kaizen, SGA, and MPC participation, oversee employee refresher training and 6S program compliance, and maintain a focus on TPM control. A strong background in problem-solving, lean manufacturing, Six Sigma certification, and expertise in DMAIC methodology, combined with good organizational skills, strategic thinking, and strong stakeholder management, is essential.

Key Responsibilities:

• Lead and govern process operations across warehouse and FG inventory controls, ensuring consistency, accuracy, and quality compliance.
• Manage high-value scrap crushing operations to maximize efficiency and minimize losses.
• Act as site controller for the movement of components, products, and scrap, ensuring compliance with intellectual property (IP) control measures.
• Conduct and oversee audits and compliance assessments, leading a team of process control analysts in maintaining operational standards.
• Perform regular process FMEA assessments to identify and mitigate risks.
• Ensure SOPs are documented, controlled, and adhered to across all operations.
• Conduct success audits and governance reviews, ensuring adherence to organizational policies and procedures.
• Develop and update organizational playbooks and manage project execution timelines.
• Ensure adherence to organization KPIs and enforce compliance standards.
• Oversee and implement the 6S program, ensuring compliance and operational efficiency across the team.
• Ensure quality compliance by developing and enforcing effective process controls and governance frameworks.

TPM Control:

• Ensure the effective implementation of Total Productive Maintenance (TPM) practices to maximize equipment efficiency and minimize downtime.
• Drive process innovation through participation in Kaizen, Small Group Activities (SGA), and Manufacturing Process Control (MPC) initiatives.
• Lead employee refresher training programs to ensure ongoing compliance and knowledge updates.
• Oversee business contingency management systems, ensuring they are up-to-date and functional.
• Lead the implementation and compliance of Integrated Management Systems (IMS) across all operations.

People Management:

• Manage the performance of the process control team by setting clear goals, regularly reviewing performance, and providing feedback to drive continuous improvement.
• Identify development opportunities and implement training programs to enhance team skills and capabilities.
• Foster a positive work environment by encouraging collaboration, innovation, and open communication.
• Mentor and guide team members in their career development, aligning their growth with organizational objectives.
• Handle recruitment, onboarding, and performance appraisals, ensuring alignment with the organization’s talent management strategies.

About the job

As Centre of Expertise within the Human Resource function, the Talent Manager - Acquisition & Management will be responsible for the areas of talent acquisition, employer branding, our culture & values, talent management and leadership development for Ikano Retail. Be a true business partner ensuring that the talent development support the needs of the business and leads to sustainable long-term profitability.

Your assignment

• Responsible for developing and driving employer branding and talent acquisition strategy.
• Developing a clear roadmap for coworkers’ professional development, outlining potential roles and opportunities for growth based on their skills and goals.
• Define Ikano Retail leadership & team development learning roadmap and offer.
• Support the organisation with a systematic approach to leadership development.
• Individual coaching of leaders and management teams for effective leadership.
• Responsible for leadership assessment tools and support leaders with guidelines for purpose and feedback process.
• Define facilitator framework to support in maintaining local facilitator pool for global & local leadership offer. Develop and facilitate programme to support leadership facilitator competency.
• Point of entry for Global IKEA on Culture and Values initiatives and responsible to align and integrate across the organisation.
• Lead the annual succession planning review process and develop High Potential leadership / talent programmes based on the outcome.  
• Develop Mentorship programme framework and outline across Ikano Retail.
• Resource for Team Development, Mentoring and Coaching when needed.
• Point of entry for Inter IKEA systems for development initiatives as well as being Ikano Retail representative in global forums.
• Responsible to drive a performance culture through our performance management process.

Western Digital, the leader in storage technology, seeks an organized and energetic Design & Engineering Program Manager. This is an outstanding opportunity to bring innovative ideas to a diverse and global design team developing a wide range of consumer technology products.

Job Description

• The Design and Engineering Program Manager will support the industrial design and development of SanDisk flash-based consumer technology products, including desktop SSDs, portable SSDs, USB storage devices, and card readers.
• This role includes front-end collaboration with R&D and supplier teams to identify and develop innovative design processes and architectures that enable us to deliver best-in-class products to a highly dynamic market.
• The Program Manager will also coordinate the implementation of new processes and architectures across multiple product lines to ensure that design, engineering, quality, and schedule requirements are being met.
• This role is well-suited for an experienced individual in a design or engineering discipline looking to make the transition into a program management.

Western Digital’s Sr. TA Manager - Malaysia Country Lead will be a key member of the Global TA Leadership Team and trusted partner to business leaders. You will lead the success of the Malaysia TA Center of Excellence framework and will drive continuous improvement of the function in collaboration with global key stakeholders. You will align talent planning, sourcing, hiring and associated processes and analytics for Malaysia resulting in a robust and positive experience that differentiates Western Digital as an employer of choice for both internal and external talent. This includes creating an innovative, cohesive Malaysia recruitment strategy, capturing talent insights that can drive business decisions, and delivering a phenomenal candidate experience.

· Align and help direct a cohesive team of country recruiters, ensuring that they are meeting their targets and adhering to best practices across the full recruitment lifecycle from sourcing candidates to onboarding new hires.

· Apply subject matter expertise with internal and external workforce trends and market talent intelligence to inform and create agile workforce plans.

· Help to track and analyze recruitment metrics, such as time-to-fill and make recommendations for improvements; where challenges may occur, recognize and communicate them in a timely and data-driven fashion.

· Mentor, plan and consult (as a talent acquisition subject matter expert in university recruiting) with Global TA leaders in their go to market recruitment strategies and execution to maintain and elevate Western Digital’s strong employer brand in the Malaysia University System.

· Collaborate with hiring managers to understand recruitment needs and help identify the best candidates.

· Regularly engage with global TA leadership and regional counterparts on strategic programs with a focus on attracting, engaging, and hiring a diverse slate of qualified talent

· Ensure compliance with local laws and local governing agencies.

· Collaborate cross-functionally and successfully navigate within a globally matrixed organization to investigate, analyze, and resolve critical and complex concerns.

· Provide a high level of energy, a powerful work ethic, and hands-on approach to execution of duties and roles.