This position is also responsible for managing employee onboarding, offboarding, maintaining accurate and up-to-date HR systems, and overseeing work permit applications. Additionally, the role involves coordinating essential documentation for payroll processing and providing ongoing HR support to ensure seamless operations and compliance with company policies and regional regulations.

·         Screen resumes, conduct initial interviews, and assess candidates’ qualifications, skills and cultural fit.

·         Coordinate and schedule interviews with hiring managers and candidates and facilitate the interview process.

·         Extend job offers to the selected candidates, negotiate terms and conditions of employment and coordinate the onboarding process.

·         Source candidates through various channels, including job boards, social media, professional networks and referrals.

·         Be a point of contact between the candidate and the company during the selection process

·         Assist line managers to identify and hire candidates with the right set of competencies within acceptable time frame and work within the approved budget.

·         Track hiring metrics including time-to-hire, time-to-fill and source of hire.

·         Assist with coordination of documentation for payroll department i.e new hires, leavers including leaver’s final dates, leave balance, leavers letter, absences, bonus, and leaves.

·         Coordinate non-local work permit applications and renewals from end-to-end visa management processes such as Employment Passes (EP), Dependent Passes (DP), Special Passes, Long-Term Social Visit Passes, Permission to Work (PTW).

·         Manage the onboardings of all new employees including issuing offer letters, and contract of employment and the associate pre-employment checks (including references).

·         Manage vendors and internal processes for employee benefits (i.e. insurance renewal/addition, dependents registration, termination for resignees, staff movement updates, and claim submission for (GHS/GPA/GTL)

·         Manage employee records and updating HR Databased including: change of addresses; bank details; marital status and emergency contacts, new hires information, terminations, reporting lines.

·         Prepare letter for Transfer, Redesignation, change of reporting line, Confirmation, Resignation, Verification, Promotion, Salary increment/adjustments, Retirement, contract extension.

·         Engage in HR projects and initiatives aimed at improving the employee experience and enhancing organizational effectiveness.

·         Degree or Diploma in Human Resources/Business Management/Business Administration

·         Strong understanding of HR principles and practices.

·         At least 2- 3 years of relevant working experience as Human Resources Generalist

Business Development Executive – Phone Pitch pro max

Why we’re built different: Trueventus organizes over 100 market-leading B2B events every year. At our events we create the environments which allow business to flourish. Our knowledge of the communities we serve, our ability to attract the right people and our skill at curating the physical space and creating memorable experiences bring thousands of like-minded people together. It is this shared experience and the opportunities to make human connections which allow businesses to grow.Player we want on the squad: Main Character mindset with a drive to look for sales and think fast on the call. Not afraid to pick up the phone and PITCH new events to clients. Eats rejections for breakfast and keeps that energy 24/7. Hustle like a champ’, stay hungry for sales and devour. We want the real ones only – no half-stepping here. Time to secure that bag.

Stuff we’ll notice if u don’t do:

• Be a Commission Hungry, Deal-Seeking, Profit thirsty Sales Exec
• Do Market Research on Industry knowledge, Companies and Job titles. Understanding market trends.
• Time to level up with some serious lead generation at least 100! Let's crush it daily and stay ahead of the game with a smart plan.
• Dial up the energy every day, reaching out to a solid flow of potential clients at least 150 and showcasing our value with enthusiasm.
• Email minimum 10 clients with the product materials.
• Follow-up with clients and secure the bag
• Adhere the sales process closely
• Always ask for the sale during each call back with clients.
• Able to handle pressure, work fast-pace and learn fast
• Able to handle rejections like a G.O.A.T
• Work Mon-Fri, 8.30am - 5.30pm.
• Be punctual cause if you late, your sale will be late. On the phone 8.30am sharp cause your clients are waiting.
• Achieve monthly Sales KPI.

Job Perks that are lit

• Opportunities to Travel to events around the world
• Monthly team building/outing upon hitting company target.
• Yearly 1 week off cause Christmas.
• Work life balance cause we don’t work on weekends
• Comms in USD
• RM 3,000 Basic + Comms
• Great work culture
• Training provided.

Vibe-Check

• Min. qualifications Diploma
• ABLE TO CONVERSE IN ENGLISH IS A MUST!!!
• Zero fears in calling clients and pitching
• Fast learner
• Able to take the heat
• No issue travelling overseas

Vibe-Check

• Min. qualifications Diploma
• ABLE TO CONVERSE IN ENGLISH IS A MUST!!!
• Zero fears in calling clients and pitching
• Fast learner
• Able to take the heat
• No issue travelling overseas

As a Senior Commercial Executive, our consultants:

• Establish to be a strategic partner to our local (and regional) clients
• Are an internal and external innovation agent. Drive change for faster reaction to changing market requirement.
• Are experts in their market (industry, products, channels etc.)

In this role, you will:

• Understand and work with POS-related data with the client (gfknewron market, possibly also predict and/or consumer) and is the central point of contact
• Ensure effective and efficient client training and onboarding of new customers.
• Educate customers about the most relevant features/functionalities for their specific business needs.
• Drive adoption rates (i.e. activation, reactivation and engagement) of gfknewron within client organization by demonstrating clear ROI to client to reach our high goals
• Drive regular gfknewron usage with stakeholders in the client organization
• Is a market expert for the handled category / industry segment
• Deliver insightful high-level presentations and actionable recommendations to our clients
• Coordinate client services locally (and regionally)
• Co-identify leads for cross sell and upsell opportunities with the client
• Help to improve renewal rate by demonstrating clear business outcome and value                                                                                                                   

Internal

• Certified CSM (minimum gfknewron market) and knows the POS proposition in detail
• Build solid market and deep POS knowledge
• Ensure to be updated on relevant knowledge and has deep understanding of platform offerings
• Collect and provide feedback to product teams on functionality, features etc. of gfknewron platform as well as to ops and other teams on non-platform issues to drive better client experience
• Collaborate with account management at the pre-sales and renewal stages, co-identifies sales leads
• Collaborate with other business unit teams to identify opportunities for strategic assignments

Responsible for private equity fund product selling and business development

Plan and execute promotion activities and conduct performance analysis

Achieve sales and business targets, including client acquisition and agency building, by promoting the firm’s investment products to local and overseas high net worth clients

• Excellent written and verbal communication skills.
• Ability to think creatively and strategically.
• Team player with strong interpersonal skills.
• Prior experience working in wealth management or financial services is preferred
• 3 years sales experience in financial industry
• Familiar with wealth management related products and market knowledge
• Strong communication and coordination skills - ability to work and communicate effectively across teams
• Fluent in Chinese and English

Remuneration Package:

1. Basic Salary: RM3,000 to RM4,500

2. Commission: 2.5%

3. Travel & Meal Allowances

4. Immediate Vacancy available

Resume email to winnie@bangsarheightspavilion.com

At StashAway, we understand the immense value of data-driven digital marketing, and we’re looking for someone who can elevate our strategies to new heights. As an Online Marketing Executive, you’ll play a pivotal role in shaping StashAway’s online presence across the APAC and MENA regions, driving growth through SEO, SEM and other performance marketing campaigns.

In this role, you’ll be at the forefront of our digital marketing initiatives, working to boost customer acquisition, engagement, and overall brand visibility. Whether it's improving our SEO rankings or fine-tuning our performance marketing campaigns, you’ll be instrumental in developing insights and strategies that will accelerate our growth.

You’ll collaborate closely with our brand, product marketing, and analytics teams to ensure that our marketing efforts are not only effective but also aligned with business goals. If you’re excited to drive real results in a fast-paced, innovative fintech environment, then this is the role for you.

Responsibilities:

• Develop and implement SEO strategies to boost organic search rankings and drive traffic to StashAway’s websites. Work with the content team to create data-driven, high-quality content that resonates with target audiences and supports overall marketing goals.
• Develop and execute always-on digital marketing campaigns focused on prospecting and remarketing across StashAway's website and app via various paid channels (including display, search, social media, affiliate marketing).
• Continuously refine retargeting and remarketing strategies to re-engage with our existing customers and leads to achieve both upselling/cross selling and conversion.
• Conduct regular campaign performance analysis, providing data-driven insights to optimise acquisition efforts and improve return on ad spend (ROAS).
• Collaborate with external partners, including Google, Meta, TikTok, and programmatic platforms to customise ad messaging, target audiences, and run A/B testing for campaign optimization.
• Work closely with internal teams such as the brand & design, product marketing, and data teams to manage campaign deliverables, ensuring alignment with business objectives and efficient execution of marketing strategies.
• Work closely with StashAway’s regional teams to align local campaign execution with global strategies, while adapting to local market nuances.
• Collaborate with internal teams such as product, and data to implement technical improvements, ensure accurate data tracking, and optimise remarketing efforts.

• Bachelor's degree in marketing, communications, or a related field.
• Proven experience (at least 2 years) in digital marketing roles, with a focus on driving results through successful always-on strategies and end-to-end campaign ideation.
• Strong understanding of digital marketing channels, including SEO, Performance Marketing (search, social, display), content marketing.
• Proficiency in digital marketing platforms such as Google Ads, Facebook Ads Manager, TikTok Ads Manager, Programmatic/ Digital Advertising Platform such as AdRoll/ Taboola.
• Proficiency in marketing technology such as analytical tools (SEMRush, Ahrefs, Google Analytics, Google Search Console), mobile measurement partners (Branch/ Appsflyer) and other relevant marketing tools.
• Excellent written and verbal communication skills, with the ability to create compelling content and effectively present ideas and strategies.
• Analytical mindset and strong problem-solving skills. Ability to analyse data, draw insights, and make data-driven decisions.
• Creative thinking and ability to generate innovative marketing ideas and solutions.
• Detail-oriented and organised, with the ability to manage concurrent projects and meet deadlines.
• Strong teamwork and collaboration skills, with the ability to work effectively with cross-functional teams.
• Knowledge and passion in Investing is a must.

Employee financial and physical well-being

• Compensation package: You will receive a competitive total compensation package that includes employee stock options if you are a full-time employee.
• Comprehensive insurance coverage: Free panel outpatient GP clinic visits, group hospitalisation and surgical insurance, and Covid hospitalisation insurance coverage (conditions apply).
• Management fee discount: You will receive an employee discount on your asset management fees when you invest with StashAway.

Flexible work arrangements and policies

• Unlimited paid annual leave: It should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year.
• Personal work equipment budget: It’s important that you have a workstation that’s optimal for you wherever you are.

Learning and development opportunities

• You will be given an annual Learning and Development budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work. This budget is subject to management approval.

Team bonding budget and initiatives

• Quarterly team bonding budget: We encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do.
• Annual off-site (Nov): Each off-site gathers all employees for a full day of company-wide team bonding activities and challenges.

Job Purpose

• A&P management towards advertising efforts, with emphasis on optimization initiatives to drive sales lead.
• Responsible for all aspect of M&S A&P management & other OPEX inclusive of budget management, payment processing and vendor payment management.
• To support Manager A&P Investment in monitoring A&P & other OPEX implementation.

Job Responsibilities

• Determining M&S budget capacities, calculating its constraints, and plan budget strategies.
• To analyze the A&P & Other OPEX budget and look for ways to use resources more efficiently to optimize the spending.
• Identify budget issues that need to be addressed, notify management, and then make recommendations for new budgeting strategies
• Analyses spending trends and explain using spreadsheets and graphic illustrations for better reporting, insights and learning for M&S.
• Responsible to process purchase order (PO) inclusive of checking on the document completeness for ANP Funnel 1 & 2 & other OPEX
• To perform good receipt note (GRN) in system once received complete document from Project Owner for ANP Funnel 1 & 2 & other OPEX
• To submit manual invoice processing inclusive of checking on the document completeness for ANP Funnel 1 & 2 & other OPEX
• To submit GL processing inclusive of checking on the document completeness for ANP Funnel 1 & 2 & other OPEX i.e.: Accrual, reclass, amortization, & reversal
• To assist vendor on the vendor related issue i.e.: Vendor Portal issue, registration issue, documentation issue, & invoice rejection issue
• To ensure A&P & Other OPEX spending updated in Master Tracking in timely manner
• To assist Manager A&P Investment in monitoring compliance & governance for budget spending in M&S.
• Establish and maintain business relation between internal and external to ensure common understanding of A&P budget operation.
• To assist M&S Department on the procurement operation activity & A&P budget management i.e.: PO issue, invoice rejection issue, GRN issue, payment monitoring status, budget status, & budget balances)

Education/Professional Qualification

• Degree in Finance/ Accountancy/ Banking/Advertising/Marketing/Business and other relevant discipline.

Professional Experience

• Minimum 5 years of relevant working experience

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world.

Human Resources Operations Executive

The Human Resources Operations Executive will support the Talent Acquisition team in all recruitment activities. This role is responsible for coordinating recruitment operations, including scheduling interviews, screening candidate profiles, liaising with hiring managers, and maintaining clear communication with candidates throughout the hiring process.

Key Responsibilities:

• Assist in coordinating and scheduling interviews between candidates and hiring managers.
• Screen candidate profiles and resumes to identify suitable candidates based on job requirements.
• Liaise with hiring managers to understand role requirements and provide updates on the recruitment process.
• Maintain consistent communication with candidates, providing updates and ensuring a positive candidate experience throughout the hiring process.
• Support pre-boarding activities and collaborate with the HR team to ensure a smooth transition for new hires.
• Update and manage candidate information in the applicant tracking system (ATS).
• Assist in recruitment-related reporting and data management.
  

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 1-2 years of experience in HR operations, recruitment, or related functions.
• Strong-bias for action
• Strong work ethic and willingness to take on any task.
• Comfortable working in an extremely fast paced and international environment
• Ability to navigate and embrace ambiguity.
• "CAN-DO” attitude, good manners, strong passion, strong ownership, commitment, accountability, responsibility, and team player
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Excellent communication skills, both written and verbal.
• Proficient in using recruitment tools and applicant tracking systems.
• Detail-oriented with a proactive approach to problem-solving.
• Passion for creating a positive and vibrant work culture.
  

• Enjoy monthly fix allowance (based on eligibility)
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Supportive team and continuous on the field guidance and training
• Competitive salary
• Casual work attire

Quality Assurance analysts audit interactions to measure adherence to prescribed company policies and processes. The analyst is a flag bearer for the foodpanda brand and evaluations interactions with an objective of improving overall customer and rider experience through providing feedback on SOP, Process and agent behavior

Auditing a team of front line agents across channels like Chat, Call & Email for transaction quality and SOP adherence for Customer service

To maintain desired levels of  productivity &  accuracy on audits performed by self

To coach front line agents on overall SOP, Process and new changes 

Perform analysis to identify the root cause of potential issues. Partner with internal stakeholders to drive CSAT improvement  projects

DUTIES AND RESPONSIBILITIES:

• Performs chat & call monitoring and provides trend data to the site management team.

• Uses a quality monitoring data management system to compile and track performance at team and individual level.

• Participates in call listening/ interaction deep dive programs to identify rider needs and expectations.

• Analyze CSAT ratings for the country/ BPO to identify customer pain points. 

• Flag non performing agents & support performance with coaching & feedback interventions via team leader

• Participate in weekly calibrations/ performance review calls with BPO partner to measure/track or implement improvement initiatives 

• Participate in  calibration calls to improve overall understanding & usage of QA Scorecard

Now part of the logistics division of the CMA CGM Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management system or through reversible solutions available in the market. Globally, PRISM works with operational hubs in America, Europe, Asia and across its network centres of expertise in France and Switzerland. PRISM offers coverage across 3 time zones for 24/7 availability and greater customer proximity.

A central theme of its operational excellence approach, PRISM objectively selects the best supplies in the market, contribute to the freight purchasing strategy and provide end-to-end flow management, while seeking to optimize, time to market and reduce the carbon footprint of transport operations.

About the role

With growing customer accounts and demands in Aerospace, we are assembling a team of Customer Service Executives to deliver visibility, proactivity, optimization and high level of customer satisfaction to our major Aerospace account. Based in our Subang Jaya 4PL hub, the team of Customer Service Executives will be rostered in 4 shifts to ensure 24/7 availability to meet our customers' needs.

• Process customer’s orders/inquiries timely and accurately.
• Ensure customer’s orders are dispatched in the best route (transport plan) to optimize freight cost.

• Liaison with multiple parties including customers, overseas agents, etc for freight handling and/or other matters

• Handle shipping documentation (import/export / BL / documentation).

• Ensure compliance with customer’s Standard Operating Procedure.

• Communicate discrepancies/issues to team supervisor/manager when necessary.

• Consistently monitor emails and respond in a timely and professional manner to Customers and Appointed Service providers to provide full visibility to Customers.

• Responsible and familiarize with track & trace systems (LINK).

• Continuous update through communications on current statuses from Bollore network, international carriers, and subcontractors, troubleshooting any irregularities, and well well-prepared to construct information flows smoothly and timely to customers.

• Proactively request service failure reasons from the service providers' network and update Customers in the event of any service deviation from standard transport mapping.

• Ensure that contractual rates and agreed plans are always closely followed and aligned with Customers’ expectations.

• Work closely with OPM/RCM in preparing business review materials on a periodic basis (monthly & and quarterly).

• Lead periodic conference calls with the Customer's Control Tower or Key Contacts in reviewing the Dashboard Reports and time-critical shipments.
• Active participation in business reviews together with OPM/RCM to present our contractual performance and identify common service issues.
• With the support of peers, able to relate to the customer in transposing recurrence service issues.
• Carrying out any other ad-hoc work instruction requests made by the supervisor/manager.

The successful candidate

• Experience in transport management / freight forwarding (air operations)
• Knowledge in flow management/control tower / IFF contract operations management / key accounts
• Knowledge in freight forwarding, AOG and oversize cargo will be an advantage
• Excellent command of written and spoken English
• Must be willing to work on a 24/7 rotational shift
• Customer centric mindset

JOB TITLE : Executive, Commercial
JOB LEVEL : S1
LOCATION : SOUTHGATE COMMERCIAL CENTRE, KUALA LUMPUR, MALAYSIA

ROLE POSITIONING AND OBJECTIVES:
We are looking for Executive, Commercial who are persuasive and demonstrate selling, communication and closing skills. The
Commercial Executive is responsible for the process of calling, pitching, closing and servicing existing partners.

WHAT YOU WILL OWN:
Tasked with the care of a portfolio of partner accounts, you will be expected to:
● Meet the expected daily productivity in terms of the number of vendor sales calls to sell assigned products.
● Be sales-minded and resourceful to hit set KPIs.
● Manage vendor objections according to set guideline
● Record calls, sales and other useful information accurately into CRM tool following guidelines
● Active check and respond in the company’s collaboration platform

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.
● As this is a 100% telesales role, you need to be comfortable in making outbound calls via digital communication
tools over extended periods of time.
● Open to fresh graduates.Previous telesales experience is not necessary but is an added advantage (maximum 1.5 years),
● Able to communicate in Mandarin effectively, an added advantage for the ability to speak, read & write in English.
● A strong relationship builder, target-oriented, resilient and a team player with a willingness to learn.
● Fast learner and able to adapt quickly to constant changes in operational processes and requirements.

At Central Operations we “Work smarter together”, “Always add value” & “Look for trouble”, these are our guiding principles that will make us a Centre of Excellence in no time. We aim to create a magical experience for you here at foodpanda as we
win through diversity by hiring the BEST talents from all walks of life.

JOB TITLE : Senior Executive, Commercial
JOB LEVEL : S2
LOCATION : SOUTHGATE COMMERCIAL CENTRE, KUALA LUMPUR, MALAYSIA

ROLE POSITIONING AND OBJECTIVES:
We are looking for a Senior Executive, Commercial who are persuasive and demonstrates selling, communication, and closing skills. The Commercial Executive is responsible for calling, pitching, closing, and servicing existing partners.

WHAT YOU WILL OWN:
Tasked with the care of a portfolio of partner accounts, you will be expected to:
● Meet the expected daily productivity in terms of the number of vendor sales calls to sell assigned products.
● Be sales-minded and resourceful to hit set KPIs.
● Manage vendor objections according to set guideline
● Record calls, sales and other useful information accurately into CRM tool following guidelines
● Active check and respond in the company’s collaboration platform

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.
● As this is a 100% telesales role, you need to be comfortable in making outbound calls via digital communication tools over extended periods.
● Open to fresh graduates. Previous telesales experience is not necessary but is an added advantage (maximum 1.5 years),
● Able to communicate in English effectively, an added advantage for the ability to speak, read & write in Mandarin or Cantonese.
● A strong relationship builder, target-oriented, resilient and a team player with a willingness to learn.
● Fast learner and able to adapt quickly to constant changes in operational processes and requirements.

At Central Operations we “Work smarter together”, “Always add value” & “Look for trouble”, these are our guiding principles that will make us a Centre of Excellence in no time. We aim to create a magical experience for you here at foodpanda as we
win through diversity by hiring the BEST talents from all walks of life.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

• Sells products and/or services and develops new account relationships.

• Solicits and maintains network of prospects.

• Initiates contact with prospective customers to sell targeted FIS products and/or services.

• Works as a member of a sales team to sell assigned products or services to identified key accounts.

• Demonstrates product knowledge including various solutions, markets and competitive intelligence.

• Prepares and presents proposals to clients utilizing FIS resources and tools.

• Negotiates, structures and closes “deals” that meet customer expectations and FIS’s ability to deliver; utilizes appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertise.

• Assists in the development of sales plans and strategies.

• Meets sales goals and objectives.

• Other related duties assigned as needed.

What you bring

• Strong experience in Sales

• Strong experience in Software Sales

• Strong experience in Solution Sales

• Strong experience selling to Insurance Industry

What we offer you:

• A competitive salary and benefits.

• Great work spaces with dedicated and motivated colleagues.

• A variety of career development tools, resources and opportunities.

#LI-NS1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

• In conjunction with the business strategy, identify, to deliver existing or new markets to grow the business. Ensure feasibility and successful delivery of products or services
• Assist to maintain consistent contact and provide Sales and Marketing for the stipulated Region.  
• Coordinate and support for tender preparation and submission. 
• Prepare report on Sales.
• Assist in marketing business within the stipulated Region. 
• Handle all incoming mail or issues that related with Sales/Marketing.
• Make regularly scheduled sales calls on all major customers within the region.
• Attend trade shows as required to benefit the business
• Assist the Sales/Marketing Manager to identify New Business Opportunities for development.
• Identify the New Trend of Services needed by the Client
• Analyze Market Segments
• Educate Sales Force to convey company objectives, and set up sales programs
• Develop effective presentations to create awareness for current market conditions, market trends and client’s needs.
• Ensure that all sales are conducted within clients and recognized industry health and safety regulations.
• Maintain close contact with SGS affiliates on transnational operations.
• Adherence to applicable Quality Management System by exercising necessary standard and process when carry out your responsibilities in executing, fulfilling and ensuring at all times the compliance of the QMS and is fully implemented in accordance to ISO 17020 & MIBAS policy, 17065 & ACB policy and ISO17025 & SAMM policy"(where applicable/required).
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

- Knows the business and keeps abreast of competition and customer trends, new products and legislation. Consults direct reports on operations needs and opportunities. Identifies and communicates potential new revenue opportunities to the hotel department heads influencing the development of plans to tap those opportunities.​

-Be pro-active and use initiative with regards to all Food & Beverage as well as Service related functionality areas, handling of complaints, and to ensure achievement of budgeted sales and profit targets.​

-Monitors the department's actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.​

ABOUT YOUR ROLE:

You will coordinate activities with cross-functional teams to meet business needs and customer requirements. This is a contractual role for 6 months. 

YOUR RESPONSIBILITIES WILL INCLUDE:

• Handle material slitting planning, and ensure sufficient orders are released to production, optimizing capacity.
• Coordinate material arrival for production planning to ensure smooth operation and continued customer supply.
• Follow up shortages/upsurge with Planner on ETA and escalate issues affecting customer delivery.
• Monitor aging stock, clear aging stock/samples, slow-move inventory and write off requests.
• Monitor and update daily basis shipment schedule and coordinate activities with Logistics, Warehouse, Production Planner, and Customer Service as required.
• Tracking Return Goods and CN/DN issuance.
• Ensure accurate and prompt information flow to the internal team daily to ensure requests are responded to timely.
• Liaise with transporters on customer delivery arrangements.
• To ensure sample requisition is fulfilled.
• Back up to other OF team members during their absence.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Job Overview:

This role requires a proactive and detail-oriented individual who can seamlessly support the Chairman in both professional and personal capacities, ensuring smooth operations and effective communication across the organization.

Responsibilities

• Ensure the Chairman's vision and business priorities are effectively communicated to the team. Facilitate business decision-making, strategic planning, leadership meetings, and broader communications.
• Oversee key projects and initiatives, ensuring that action items are followed up and completed.
• Manage the Chairman's calendar and schedule meetings. Host internal meetings, taking comprehensive notes of discussions.
• Follow up on strategic team meetings and project progress. Drive stakeholder reporting to ensure transparency and accountability.
• Prepare memos and communications content for internal / external audiences
• Provide support on various ad hoc and administrative tasks as needed.
• Shadow the Chairman in meetings, gradually taking on tasks to improve efficiency when the Chairman's time is limited.
• Gain a comprehensive understanding of daily activities within the company. Highlight key updates to ensure the Chairman has a well-rounded context for decision-making.
• Become the Chairman’s accountability partner by helping in prioritizing the Chairman’s time, recommend key activities for focus, and provide consistent feedback to optimize performance.
• Manage communications and relationships effectively by building strong partnerships and maintaining reputation for excellence
• Take initiative in identifying opportunities for the company to optimize collaboration and operate effectively
• Be a cultural carrier for the team - plan and organize high visibility events
• Assist the Chairman in managing various aspects of personal life to ensure a balanced and efficient workload.

• Strong-bias for action

• Strong work ethic and willingness to take on any task
• Comfortable working in an extremely fast paced and international environment
• Experience supporting c-suite/senior stakeholders
• Strong project / program management and organisational skills
• Highly organized
• Highly proficient excel skills
• Excellent verbal and written communication skills
• Ability to navigate and embrace ambiguity
• High EQ
• 4+ years of full-time work experience with at least 2 years as an Executive Assistant
  

• Fast moving, challenging and unique business problems
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working hours & arrangement, Casual work attire

The Accountant Executive position is a crucial role in supporting the Company’s financial functions. The role will be actively involved in handling financials transactions and ensure accurate financial reporting.

Responsibilities include:

• Maintain general ledger and posting of journal entries; perform monthly bank reconciliation and assist in monthly reporting
• Process day to day vendor invoices, payments, checking and updating account payables details in the system
• Perform vendor account reconciliation and liaise with vendors/ internal teams to resolve discrepancies (if any)
• Assist in maintaining or create new counterparts in system.
• Ensure proper maintenance and filling of documentations
• Assist in preparation of company annual budget and monitor budget utilization
• Assist in annual audit process; providing documents and explanations
• Assist in preparation and filing SST and WHT 
• Ad-hoc duties as and when assigned

Job Responsibility: 

• Conceive and develop efficient and intuitive marketing strategies. 

• Organize and oversee advertising/communication campaigns (social media, TV etc.), exhibitions and promotional events. 

• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures. 

• Initiate and control surveys to assess customer requirements and dedication. 

• Write copy for diverse marketing distributions (brochures, press releases, website material etc.). 

• Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities. 

• Monitor progress of campaigns using various metrics and submit reports of performance. 

• Collaborate with managers in preparing budgets and monitoring expenses. 

• At least 1-2 years’ experience in marketing with a bachelor’s degree in marketing or similar field. 

• Thorough knowledge of strategic planning principles and marketing best practices. 

• Good understanding of market research techniques, data analysis and statistics methods 

• Good understanding of various marketing KPIs, social media and web analytics. 

• Critical thinker and problem-solving skills with the ability to turn complex ideas into engaging and accessible content. 

• Team player with great interpersonal and communication skills. 

• Ability to thrive in a fast paced, entrepreneurial, high-energy environment that requires the ability to multi-task and implement high priority initiatives. 

• Competitive salary commensurate with experience.
• Opportunities for professional development and career advancement.
• Collaborative and supportive work environment.
• Flexibility in smart casual dress code

About this role

He / She has to deliver Visibility, Proactivity, Reactivity, Optimization and High level of Satisfaction to PRISM's major accounts managed by a 4PL HUB

Monitor the Financial Workflow to Ensure a Full Visibility of transport cost to the Customer

• Pre-invoice based on rates grid from 4PL to 3PL
• Manage pre-invoicing issues
• Provide monthly Reporting
• Receive and archive, manually, actualized 3PL invoices
• Follow-up the automatic (EDI / API) receipt and archiving of actualized 3PL invoices
• Audit invoices versus :
• Planned cost,
• Service Level Agreement,
• Actual execution…
• Manage dispute for invoices with deviations
• Validate unexpected costs such as waiting hours…
• Log reason for additional costs

Deliver Customer Satisfaction

• Manage and supports cost visibility to ensure the best possible service level
• Meets deadlines and ensures completion of customer service tasks within the expected time frames
• Ensure a consistent and pro-active communication flow with the customer
• Act as a strong interface to resolve customer problems, manage troubleshooting and issue resolution
• Prioritizes, resolves and/or escalates issues to secure the customer’s interest
• Represent Prism internally and externally
• Use the tools and communication to react to customer requests
• Act as Single point of contact for the customer
• Identify and record savings (benefits tracking) delivered to the customers.
• provide his/her expertise in invoice audit management
• Use of the technologies to be more efficient and work with the CBS

Contribute to improve Partners and Vendor performance

• Monitor the 3PLs service quality and give feedback to the Operation of Contract manager
• Monitor the good deployment and efficiency of new operational practices with the 3PLs
• Contribute to formalize the SOP
• Provide 1st level of support to the 3PL (operational inquiries, data matters etc.)
• Set up and Monitor corrective action plans in agreement with the 4PL HUB manager
• Produce dashboard and KPIs regarding billing audit performance
• Maintain communication matrix

Technical

• Sound educational background or comparable business experience (international trade, logistics, supply chain etc.)
• Good knowledge of Air and/or Sea transportation is a strong asset.
• Proven track record in a similar role, ideally in a Control Tower of 4PL environment
• Minimum of 5 years of transport management / freight forwarding experience (Air & Sea operations)
• Minimum of 3 years of customer service experience

Behavioral

• Good communication skills (English is a must, another language a +)
• Service minded personality
• Hands-on approach and curiosity, can-do and positive attitude
• Problem solving ability
• At ease with Web application and MS Office pack (MS Outlook).
• Ability to work under pressure
• Direct reporting line to the 4PL HUB Team Leader, if any, or 4PL HUB Operation Manager.
• Customer: customer care, operational buyer, transport manager.
• 3PLs: both internal and competitors.

• Dental
• Medical
• Parking
• Birthday Leave
• Festival Leave

Come and join the Prism’s family on this new exciting adventure!

We are expanding our 4PL activity in the Aerospace sector

Do not hesitate to contact us if you are interested to be part of our 24/7 team

Present in 3 continents, PRISM specializes in 4PL supply chain by integrating business and digital experts in the areas of Transport, Customs and Trade, allowing a high level of performance and transformation. We intervene through consulting missions and operations management services and position ourselves as strategic resources effectively engaged in the success of our clients. We follow a principle of obligation of results in which Performance (Ytp), visibility and Compliance prevail.

Now part of the logistics division of the CMA CGM Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management system or through reversible solutions available in the market. Globally, PRISM works with operational hubs in America, Europe, Asia and across its network centres of expertise in France and Switzerland. PRISM offers coverage across 3 time zones for 24/7 availability and greater customer proximity.

A central theme of its operational excellence approach, PRISM objectively selects the best supplies in the market, contribute to the freight purchasing strategy and provide end-to-end flow management, while seeking to optimize, time to market and reduce the carbon footprint of transport operations.

About the role

With growing customer accounts and demands in Aerospace, we are assembling a team of Customer Service Executives to deliver visibility, proactivity, optimization and high level of customer satisfaction to our major Aerospace account. Based in our Subang Jaya 4PL hub, the team of Customer Service Executives will be rostered in 4 shifts to ensure 24/7 availability to meet our customers' needs.

• Process customer’s orders/inquiries timely and accurately.
• Ensure customer’s orders are dispatched in the best route (transport plan) to optimize freight cost.

• Liaison with multiple parties including customers, overseas agents, etc for freight handling and/or other matters

• Handle shipping documentation (import/export / BL / documentation).

• Ensure compliance with customer’s Standard Operating Procedure.

• Communicate discrepancies/issues to team supervisor/manager when necessary.

• Consistently monitor emails and respond in a timely and professional manner to Customers and Appointed Service providers to provide full visibility to Customers.

• Responsible and familiarize with track & trace systems (LINK).

• Continuous update through communications on current statuses from Bollore network, international carriers, and subcontractors, troubleshooting any irregularities, and well well-prepared to construct information flows smoothly and timely to customers.

• Proactively request service failure reasons from the service providers' network and update Customers in the event of any service deviation from standard transport mapping.

• Ensure that contractual rates and agreed plans are always closely followed and aligned with Customers’ expectations.

• Work closely with OPM/RCM in preparing business review materials on a periodic basis (monthly & and quarterly).

• Lead periodic conference calls with the Customer's Control Tower or Key Contacts in reviewing the Dashboard Reports and time-critical shipments.
• Active participation in business reviews together with OPM/RCM to present our contractual performance and identify common service issues.
• With the support of peers, able to relate to the customer in transposing recurrence service issues.
• Carrying out any other ad-hoc work instruction requests made by the supervisor/manager.

The successful candidate

• Experience in transport management / freight forwarding (air operations)
• Knowledge in flow management/control tower / IFF contract operations management / key accounts
• Knowledge in freight forwarding, AOG and oversize cargo will be an advantage
• Excellent command of written and spoken English
• Must be willing to work on a 24/7 rotational shift
• Customer centric mindset

• Act as an effective HR leader in partnership with the business units leaders from various business units in providing broad range of the HR solutions and strategic plans to support the business in delivering the best HR practices that align with the business needs and achieve the business goals.
   
• Responsible for planning, executing and managing the day-to-day human resources initiatives and operations matters.

Scope of HR Business Partner:

1.  HR Strategy : collaborate with the leadership team on formulating people strategy and initiatives that are aligned with the corporate objectives and based on priority.
2. Organisation Development : analyse the organizational capabilities and work with leaders to review and develop the right organizational structure and ways of working for the business.
3. Employee Engagement : positively impact employees by cultivating a highly integrity culture and performance-driven working ethics, to achieve the employees’ satisfaction and healthy corporate / environment culture.
4. Employee Relations : facilitate resolution of employee conflicts or concerns. Investigate allegations of employees’ misconduct and guide the management on disciplinary and grievance processes.
5. Talent Development : drive talent review process and review with leaders to create individual development and succession plans to improve the human capabilities.
6. Manpower Planning : forecast and plan ahead the manpower needs for the business to ensure the readiness of the human resources in meeting the business demands.
7. Compensation & Benefits : studies the market / competitors trend and the needs of business to enhance the competitiveness of the reward strategies, through liaison with the HR Service Centre – C&B.

• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
   
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between Nielsen and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.   

 RESPONSIBILITIES  

• Summarize data in tables, charts, and graphs  
• Analyze and interpret sales data 
• Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations  
• Review data for errors and inconsistencies  
• Use internal tools and data sources  
• Independently discusses analysis design to best answer client questions with CBP/client  
• Discuss design and calculate the Quantified Business Opportunity  
• Drive time/cost-effectiveness on the project  
• Support meeting the COE objectives as a whole  
• Inspire peers and co-workers  

Now part of the logistics division of the CMA CGM Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management system or through reversible solutions available in the market. Globally, PRISM works with operational hubs in America, Europe, Asia and across its network centres of expertise in France and Switzerland. PRISM offers coverage across 3 time zones for 24/7 availability and greater customer proximity.

A central theme of its operational excellence approach, PRISM objectively selects the best supplies in the market, contribute to the freight purchasing strategy and provide end-to-end flow management, while seeking to optimize, time to market and reduce the carbon footprint of transport operations.

About the role

With growing customer accounts and demands in Aerospace, we are assembling a team of Customer Service Executives to deliver visibility, proactivity, optimization and high level of customer satisfaction to our major Aerospace account. Based in our Subang Jaya 4PL hub, the team of Customer Service Executives will be rostered in 4 shifts to ensure 24/7 availability to meet our customers' needs.

a) Monitor the Operational Workflow to Ensure a Full Supply Chain Visibility to the Customer

• Follow up invalid entries received from the customer or authorized partners (vendors, customers, subcontractors….)
• Monitor shipments on regular basis (3PL shipment confirmation, milestones completion etc.)
• Alert the customer team pro-actively in case of deviation and propose backup solutions
• Integrate manually, in dedicated IT solution, the Transport Request, if necessary
• Arrange alternative in case preferred carrier is unavailable
• Take corrective actions in case of missing pre-alerts
• Receive and control customer bookings according to the processes in place
• Check optimizations from optimizer if applicable, propose consolidation options.
• Report on data quality
• Provide clarifications and/or missing information
• Communicate & confirm arrangement to origin

b) Deliver Customer Satisfaction

• Manage and supports order management to ensure the best possible service level
• Meets deadlines and ensures completion of customer service tasks within the expected time frames
• Ensure a consistent and pro-active communication flow with the customer
• Act as a strong interface to resolve customer problems, manage troubleshooting and issue resolution
• Prioritizes, resolves and/or escalates issues to secure the customer’s interest
• Represent Prism internally and externally
• Use the tools and communication to react to customer requests
• Act as single point of contact for the customer
• Identify and record savings (benefits tracking) delivered to the customers.
• Provide his/her expertise in transportation management

c) Contribute to improve Partners and Vendor performance

• Monitor the 3PLs service quality and give feedback to the Operation of Contract manager
• Monitor the good deployment and efficiency of new operational practices with the 3PLs
• Contribute to formalize the SOP
• Provide 1st level of support to the 3PL (operational inquiries, data matters etc.)
• Set up and monitor corrective action plans in agreement with the 4PL HUB manager
• Produce dashboard and KPIs regarding 3PL performance

d) Manage operational quality

• Receive non-conformities and complaints and log these in a database
• Conduct root cause analysis on logged issues
• Categorized all non-conformities & complaints using standardized issue codes and reason codes
• Capture claims through non-conformities & complaints management process
• Assess of potential claims and recommendation to the customer
• Assign corrective actions to relevant parties and follow up
• Escalate claim to concerned party
• Conduct 8D analyses for complex claims
• In case of financial damages follow up with 3PL and insurance until financial settlement

e) Operate spot quotations

• Define requirements
• Get spot quotation from the 3PL’s panel
• Select provider
• Maintain spot quotation database / matrix

f) Others

• Any other tasks provided by their Manager

The successful candidate

• Experience in transport management / freight forwarding (air operations)
• Proven track record in a similar role, ideally in a Control Tower of 4PL environment
• Knowledge in freight forwarding, AOG and oversize cargo will be an advantage
• Excellent command of written and spoken English
• Must be willing to work on a 24/7 rotational shift
• Customer centric mindset

At Indirect Purchasing we are responsible for the global steering of the different Material Fields. We ensure proximity to our internal customers and regional markets through the worldwide presence of our Buyers. We define the Material Field and the Supplier Strategy and implement them by the persistent work of the IBTs (Indirect Material Bundling Teams). Hereby we realize bundling potentials on the highest level. We create additional values for our internal customers by early involvement and professional structuring of the purchasing process.

• Strategic purchasing for the assigned material field “Logistics & Packaging” mainly in the country’s MY, VN, AU, KR, TH, JP and SG  – Source to Contract
• Input to and implementation of global strategies for the category by ensuring process and compliance requirements
• Build effective stakeholder relationship management - e.g. operational logistics. Increase early involvement and project coordination
• Preparation and execution of tenders (RfI / RfQ)
• Design of Negotiation Strategy and execution under competition as well as w/o competition
• Preparation and approval of purchasing decisions / contracts in accordance with the signature regulations
• Manage suppliers to ensure timely deliveries and quality compliance, incl. data quality, evaluation, contract management,
• Ensure data quality and efficiency, by increasing the rate of automated orders (e.g. eCat, Scheduling Agreements)
• Interface towards internal customers and first contact person for Indirect Purchasing
• Alignment of neutral specifications

About Us:

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology, such as Custom API, trading systems, and data science, enable easy access to financial services that were previously inaccessible or difficult to understand.

Join us on this exciting journey as we expand our operations in Malaysia. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.

Job Overview:

As a Senior Finance Executive, you will play a key role in supporting the financial operations of the company. You will be responsible for managing daily finance activities, ensuring compliance with financial regulations, and providing accurate financial reports to support decision-making. The ideal candidate will have strong analytical skills, attention to detail, and the ability to work collaboratively within the finance team.

Key Responsibilities:

Manage and oversee daily accounting operations, including accounts payable, receivable, general ledger, and payroll.

• Ensure all financial transactions are accurately recorded in a timely manner and comply with company policies and regulations.
• Prepare monthly, quarterly, and annual financial reports, including profit and loss statements, balance sheets, and cash flow statements.
• Assist in the preparation of budgets and forecasts by gathering and analyzing financial data.
• Monitor and control the company’s cash flow, ensuring that financial obligations are met.
• Liaise with auditors, tax agents, and regulatory bodies to ensure compliance with statutory requirements.
• Conduct financial analysis and provide insights to support strategic business decisions.
• Support the finance team in streamlining and automating finance processes to improve efficiency.
• Collaborate with internal departments to resolve financial discrepancies and provide support for financial queries.
• Ensure compliance with all financial regulations, including local taxation laws, accounting standards, and audit requirements.

Qualifications & Skills:

Education: Bachelor’s degree in Finance, Accounting, or related field. Professional certifications (ACCA, CPA, etc.) are a plus.

Experience:

• At least 3-5 years of relevant experience in accounting or finance, preferably in a fast-paced, dynamic environment.
• Strong understanding of accounting principles, financial reporting, and budgeting processes.
• Experience with financial software and accounting systems
  

Skills:

• Strong analytical skills and attention to detail.
• Excellent communication skills, both verbal and written.
• Proficiency in Microsoft Excel and other financial analysis tools.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and ability to manage multiple tasks and meet deadlines.
• Knowledge of local financial regulations and taxation laws.

At Bjak, we believe in fostering an environment where you can thrive. Our benefits package includes:

• Competitive salary
• Hybrid work arrangement
• Flexible working hours
• Casual work attire
• Comprehensive medical, dental, and vision benefits
• Strong learning and development plans for your career growth
• International work environment and flat organization