We are looking for a Manager, Account Management to be based in Johor Bahru. The department generally is responsible for identifying new business opportunities, promoting existing activities and ensuring fast, sustainable growth.

Responsibilities:

Responsibilities include, but are not limited to:

• Manage and expand relationships with existing restaurants and proactively identify further new business opportunities.

• Monitor accounts and identifying upsell and cross-sell opportunities

• Develop sound strategic marketing plans and ensure consistent growth for the client’s business

• Monitor each account’s performance metrics and ensure compliance with foodpanda’s operational standards function.

• Strong knowledge of all aspects of the foodpanda business model and the online food ordering market. 

Collaboration:

• Collaborate with other departments & stakeholders and provide feedback and identifying industry trends

• Account Manager will be the main point of contact in all matters relating to client’s concerns & needs

• Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards - collaboration

• Collaborate with various stakeholders to ensure project delivered timely

• Collaborate  with internal departments to facilitate client need fulfillment

Bjak is dedicated to providing access to affordable and sustainable financial services for people across ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Through our flagship platform, Bjak.com, we help millions of people find insurance policies that offer the best value and coverage tailored to their needs.

Our commitment to innovation is driven by our investments in cutting-edge technologies such as Custom API, blockchain, trading systems, and data science. This enables us to make financial services more accessible, transparent, and easy to understand—services that were once out of reach for many.

At Bjak, we excel at navigating complex regulatory landscapes and have developed some of the most innovative financial products globally. We're on a mission to transform how people in ASEAN engage with financial services.

Job Summary

We are seeking a proactive and hands-on Customer Experience & Admin Operations Manager/Team Lead to oversee and streamline our customer service and administrative functions. This role requires someone with a strong "can-do" attitude, who is not only capable of leading a team but also comfortable rolling up their sleeves to get involved in daily tasks when needed. The ideal candidate will be detail-oriented, proficient in Excel for reporting and analysis, and passionate about improving both customer experiences and operational efficiency.

Key Responsibilities:

Customer Experience Management:

• Lead and manage the customer service team to provide high-quality support and engagement.
• Develop and implement customer service strategies that drive satisfaction and loyalty.
• Actively handle customer queries and issues when needed, especially during peak times or escalations.
• Monitor and analyze customer feedback to identify areas for improvement.
• Develop and enforce service level agreements (SLAs) and key performance indicators (KPIs) for the team.
• Resolve escalated customer issues promptly and professionally.
• Train and mentor team members to deliver exceptional service.

Admin Operations Management:

• Oversee day-to-day administrative operations, including office management, record keeping, and inventory control.
• Be hands-on with administrative tasks when required, such as managing office supplies, preparing reports, or organizing company documents.
• Implement and refine administrative processes to ensure operational efficiency.
• Coordinate with cross-functional teams to manage office supplies, equipment, and contracts.
• Ensure compliance with company policies and procedures in all administrative activities.
• Prepare reports and presentations on operational metrics for management.
• Support the finance and HR departments with administrative tasks, as needed.
  

Team Leadership:

• Manage and motivate a team of customer service and administrative staff, fostering a positive and collaborative work environment.
• Set team goals, conduct performance evaluations, and provide ongoing feedback.
• Identify training needs and facilitate skill development for the team.
• Create and manage team schedules, ensuring adequate coverage for customer service and administrative tasks.
• Step in and provide direct support during peak periods or in case of staff shortages.

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• Proven experience (5+ years) in customer service, administration, or operations roles, with at least 2 years in a leadership capacity.
• Strong leadership and people management skills, with a "doer" or "can-do" attitude and the ability to take a hands-on approach when necessary.
• Proficiency in Microsoft Excel for data analysis, reporting, and operational metrics.
• Excellent communication, problem-solving, and conflict-resolution abilities.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• High level of attention to detail and organizational skills.

Preferred Quality:

• Experience in process improvement and operational efficiency initiatives.
• Familiarity with data analysis and reporting tools.
• Experience working within a startup or fast-growing company environment.

At our company, we believe in fostering an environment where you can thrive. Our benefits package includes:

• Competitive salary
• Hybrid work arrangement
• Flexible working hours
• Casual work attire
• Comprehensive medical, dental and vision benefit
• Strong learning and development plans for your career growth
• International work environment and flat organization

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Striving to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, can we help each other succeed.
• Test | Measure | Act: Staying curious and reinventing ourselves, through innovation and experimentation.
• Focus on Impact: Creating impact through bias for action and tangible results.
• Serve with Obsession: Building win-win relationships for the long-term by having a customer obsession.

We are looking for a dedicated and dynamic Senior Specialist, People Advisory & Operations where you will demonstrate a strong track record in the execution of overall People Operations initiatives for employees across our offices including Malaysia and Singapore.This role will be crucial in providing expert HR advice, managing day-to-day people operations, and contributing to strategic HR projects. The ideal candidate will demonstrate strong ownership of issues, is highly meticulous in thought process and actions, and takes initiative to act with urgency to follow through and problem solve with, and for your stakeholders.

What you will do:

HR Advisory

• Being the point of contact to provide sound HR advice and support to employees on various HR matters including policies, benefits, performance, and career development.
• Address employee queries and issues promptly and effectively, ensuring a positive employee experience.
• Advise on the application of HR policies and procedures, ensuring consistent and fair treatment of employees.
• Ensure HR practices comply with local labor laws and regulations.
• Identify potential HR risks and implement strategies to mitigate them.

Operations

• Ensure HR practices comply with local labor laws and regulations
• Develop and implement efficient HR processes to enhance operational effectiveness
• Work closely with vendors to ensure accurate and timely processing of payroll and taxation, and benefit administration in remote countries. Assist in other countries when support is needed
• Ensure work permit applications, immigration matters etc, are processed in a timely manner
• Prepare employee dashboards/ reports as needed 
• HRIS employee core database management - Maintain accurate HR data in HRIS and ensure timely reporting and analytics
• Represent the company during audit/ regulatory checks
• Develop and implement efficient HR processes to enhance operational effectiveness
• Work closely with HR team to support and execute HR-related initiatives

Project Management

• HR Initiatives: Lead or support HR projects related to process improvement, automation, employee engagement and strategic initiatives.
• Change Management: Manage HR aspects of organizational changes, including communication, training, and transition support.
• Stakeholder Collaboration: Work closely with cross-functional teams to ensure successful project outcomes and alignment with business objectives.

• Fulfill any other tasks as reasonably instructed to assist in the business’s growth and progress

What we are looking for:

• Have at least 7+ years of experience in People Operations
• Experience with working in a sizeable and fast paced environment with multi-cultural workforce
• Demonstrated experience in employee lifecycle, payroll administration and/or HRIS
• Thorough and up-to-date working knowledge of local labour laws & taxation
• Highly analytical, possessing excellent written and verbal communication skills, strong organizational skills, proactive, and the ability to prioritize and complete work in a timely and accurate manner independently
• Demonstrate critical thinking skills and able to assess issues from multiple angles comprehensively to problem solve effectively
• Proficiency in Microsoft Office and Google (Gmail, Google Sheets, Google Drive etc.)

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

• Overseeing the daily operations of the customer service team, ensuring KPI's and service standards are met.
• Supports the developmental needs of team and coaching, mentoring or craft, coach & deliver training programs.
• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations & recognizes performance.
• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction to improve efficiency and enhance customer satisfaction.
• Resolve escalated issues promptly.
• Collaborate with sales, product & marketing departments to address customer feedback and improve processes.
• Prepare reports on team performance.
• Solicits employee feedback and reviews to identify and address employee problems or concerns.
• Assists as needed in the interviewing and hiring of employee team members.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Conduct outbound calls to potential and existing clients to build and maintain relationships.
• Drive client acquisition by identifying new business opportunities and converting leads into long-term customers.
• Support new product rollouts / adoptions by proactively engaging, communicating and implementing the rollout/ adoption to all the hirers.
• Forecast, track progress, and close sales opportunities.
• Attend training sessions to stay updated on industry trends, product knowledge, and sales techniques.

We are seeking a passionate Retail Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.

This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channel, managing 3 outlets in Klang Valley. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Country Director.

Responsibilities of a Retail Sales Manager but are not limited to:

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures

• Process and replenish merchandise and ensured stock availability
• Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules 
• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls
• Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales

• Bachelor’s Degree in Business, Marketing, or any relevant course of studies
• Minimum of 3 years of managerial experience in the retail industry
• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
• Data-driven with ability to analyze data for stocks forecasting
• Strong Communication (English/Chinese/Malay) and people skills
• Passionate in engaging customers and providing excellent service

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Performance bonus
• Annual increment

• Lead a team of 3 - 5 analysts to deliver consistent and high-quality actionable insight   
• Build and maintain strong relationships with senior client stakeholders  
• Coach, develop and inspire team to develop careers and drive innovative approaches to client briefs  
• Manage internal stakeholders and projects to ensure the client’s requirements are translated into delivering the very best NIQ-GFK CMI can offer.   
• Proactively share and exchange best practice and industry knowledge across NIQ-GFK internal teams  
• Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & NIQ GFK CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper and Qualitative research.
• Entrusted to deliver flawless research and analytics to our clients. 
• Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue 
• Have a strong working knowledge of the client business priorities and the role we can play in supporting these goals
• Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their business.    

The Business Support Assistant delivers full Business Support in purchase order handling for the R&D, Quality & Food Compliance department, primarily for the team in Utrecht (Netherlands). The role sits with the Data Factory Team in Johor (Malaysia) and can involve also other tasks supporting Johor Malaysia Data Factory team when required. The Business Support Assistant works with the Business Support Assistant in Utrecht to handle all purchase orders.

There are two primary goals of this role: Support R&D daily business by handling of Purchase Orders for Utrecht and support operation of the R&D team in Johor.

Business Support – finance process

• Raise R&D Department PO’s within 24 hours in SAP System and process them throughout the Finance Process

• Maintain financial good practice when executing the R&D Purchase Order process.
• Maintain Vendor Invoice Management system with Accounts Payable to avoid delay in payment.
• Provide departmental support i.e. set up new vendors, increasing limit orders.
• Troubleshoot and optimize business processes for maximum efficiency
• Participate purchasing Business Process Owner meetings

Business Support – Data Factory team

• Support Data Factory team with other activities, e.g. specification creation, update, maintenance as well as other support in the Johor R&D facility.

• To be responsible for overall project management in ensuring the quality, cost, statutory, safety and environment issues and project scheduling requirements are met
• To support with the establishment of the overall success criteria for the project, including time, cost, technical and performance parameters
• To identify and ensure that the appropriate line manager is aware of quality, safety, health and environment issues
• To maintain effective project governance, processes and systems to be utilised throughout project
• To manage the implementation of the master programme, manpower, materials & plant schedules
• Responsible for the project planning, including producing the detailed project plan
• To lead and facilitate the overall cross-functional project team
• To manage the change control process
• To monitor and advise upon project finances
• To manage the flow of project information between the team and the client, through regular meetings and written communications
• To prepare master programme, formal project progress and other reports
• To take a leading role in interfacing with the client and other consultants, at all project stages
• To identify opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager
• To ensure that key information and learning generated from each project is input into the internal database
• To ensure prompt client invoicing and utilising of internal accounting systems in order to monitor a project’s financial status

• To be responsible for overall project management in ensuring the quality, cost, statutory, safety and environment issues and project scheduling requirements are met
• To support with the establishment of the overall success criteria for the project, including time, cost, technical and performance parameters
• To identify and ensure that the appropriate line manager is aware of quality, safety, health and environment issues
• To maintain effective project governance, processes and systems to be utilised throughout project
• To manage the implementation of the master programme, manpower, materials & plant schedules
• Responsible for the project planning, including producing the detailed project plan
• To lead and facilitate the overall cross-functional project team
• To manage the change control process
• To monitor and advise upon project finances
• To manage the flow of project information between the team and the client, through regular meetings and written communications
• To prepare master programme, formal project progress and other reports
• To take a leading role in interfacing with the client and other consultants, at all project stages
• To identify opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager
• To ensure that key information and learning generated from each project is input into the internal database
• To ensure prompt client invoicing and utilising of internal accounting systems in order to monitor a project’s financial status

We are seeking a passionate Retail Assistant Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.

This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channel at Sunway Velocity Mall. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

Responsibilities of a Retail Assistant Sales Manager but are not limited to:
Daily store operations 

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures

• Process and replenish merchandise and ensured stock availability

Team management

• Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules 

Sales

• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Sales reporting: provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales

• Bachelor’s Degree in Business, Marketing, or any relevant course of studies
• Minimum of 3 years of managerial experience in the retail industry
• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
  

Skills/Experience Preferred:

• Data-driven with ability to analyse data for stocks forecasting
• Strong Communication (English/Chinese/Malay) and people skills
• Passionate in engaging customers and providing excellent service

1. Annual outpatient benefit (Includes dental and optical benefits)
2. Birthday leave
3. Performance bonus
4. Annual increment

Job Requirement:

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Engineering (Chemical),All Engineering Field
• Preferably specializing in Engineering or equivalent.
• Fresh graduates are encouraged to apply
• Good communication skills in English, Malay language for both spoken and written
• 1 positions available

Short Briefing on JD & Key Responsibilities

• plan and create production processes that minimize wastes generated from industrial production lines and maximize the quality of production.
• solve process engineering issues, lead work on manufacturing to follow safety and health rule.
• monitoring machine performance, identifying issues, and implementing basic adjustments to optimize operational efficiency.

Profile Requirements :

A minimum of 3-5 years of experience as a Project Manager/Project Management Office/Project Executive in the IT domain, with a preference for candidates with exposure to banking sector experience. The resource should have the capability to effectively assess, and review CV skill sets for technical roles.
CV Screening: Review and screen CVs and applications to assess qualifications, experience, and suitability for the open demands. Ensure a thorough understanding of job requirements and match candidate profiles accordingly.

Agency Liaison: Follow up with agencies regularly to ensure timely delivery of CVs and candidate updates.

Interview Coordination: Collaborate with domain leads to schedule interviews with shortlisted candidates. Ensure all logistics are arranged in a timely manner, including scheduling, communication, and providing any necessary interview materials.

Progress Tracking & Follow-up: Track the candidate progress for each role, maintaining clear and consistent communication with domain leads. Provide regular updates on the status of candidate selection and interview outcomes.

Ongoing Communication: Regularly follow up with agencies on the progress of candidate sourcing and ensure any queries or concerns are addressed promptly. Clear and consistent communication with agencies and domain leads, leading to a streamlined recruitment process.

Project Skills:​

Team management – assist in the coordination of the resources, agencies and stakeholders in the project. Ensure that team meets quality standards by overseeing and validating the quality.​

Assignment management – track tasks, deliverables and deadline closely and follow through till completion / closure.​

Stakeholder management – communicate clearly with project managers, team members and stakeholders to keep them informed on the project expectations and ensuring that the objectives are met on a weekly basis.​

Conflict management – identify issues and proposed alternate solutions, supporting the project manager in troubleshooting.​

Soft Skills:​

Problem-solving and critical thinking for scalable, resilient solutions​

Excellent communication skills ​

Collaboration with stakeholders to gather and refine requirements​

Self-driven with minimal supervision​

Familiarity with the recruitment process​

Stay informed about emerging technologies, with a passion for learning and innovation

Job Brief:

Responsible for managing financial activities and providing administrative support to senior management.

Job Responsibilities:

• Assist in day-to-day accounting operations for the EO team.
• Coordinate and manage personal financial transactions and accounts.
• Ensure the accuracy and timely recording of all financial transactions.
• Prepare and analyze financial reports and budgets when necessary.
• Liaise with external financial advisors or institutions as needed.
• Ensure confidentiality and discretion in handling personal financial information.
• Assist ad-hoc assignments when required.

Job Requirements:

• Diploma, LCCI, Degree in Finance / Accounting or equivalent qualifications
• Relevant experience in finance or personal financial management.
• Strong organizational and communication skills.
• Proficient in Microsoft Office and financial management software.
• Proficiency in accounting software (e.g., SAP, Oracle) and Microsoft Excel will be a plus.
• Fluent in English (Mandarin is a plus)
• Resilient, adaptable, meticulous, proactive and able to meet deadlines

You will play an important role to:

• Develop marketing strategies and take lead the production of marketing materials to promote the trade show
• Partner with sales, project, and marketing team to work out effective marketing campaigns to engage audiences, and undertake campaign planning and execution for multi-channel and cross device marketing by proposition to deliver campaign metrics
• Translate marketing strategies into practical campaign execution metrics including acquisition targets, customer engagement and retention targets, brand awareness and new proposition development and other innovation goals
• Develop of new initiatives to engage with established and new audience segments, and support the growth of both existing and new brands in the event portfolio
• Develop content strategy with wider marketing and related teams (e.g. Creative), to define specific content, customer experience and target journeys by channel and specific measurable goals to inform optimisation and RoI
• Manage processes and platforms to ensure appropriate visibility and tracking of multi-channel conversion and channel attribution
• Leverage in depth audience understanding to better target / personalise marketing content that resonate with audiences at the right time
• Manage budgets for specific campaigns and optimises spend according to metrics
• Support ongoing focus on analysis and data driven decision making to allow more efficient use of time and marketing spend to focus attention on results, experiences and performance

This is a fantastic opportunity for an experienced Commercial Account Development Senior Manager /Associate Director who has prior experience generating new revenue from existing clients. Taking direct accountability for at least 2 major global clients, the Account Development SM/AD combines an excellent knowledge of the FMCG industry and a deep understanding of NIQ products and services. You will be responsible for aligning key customer priorities and insights with NIQ’s capabilities, identifying and converting opportunities to deepen commercial relationships and drive additional revenue.

You will develop and maintain effective relationships with individuals and teams both internally and with the clients, to provide best-in-class NIQ/client commercial partnerships.

We are looking for someone ready to drive positive change, able to challenge wider business processes, and be fully driven by achieving success with the support of the wider industry team.

You will need to engage at all levels and work successfully across a matrixed organization structure, fully leveraging the service model.

Responsibilities

• Individual seller responsible for accelerating organic growth whilst delivering on revenue plans
• Own the commercial relationship with your clients, develop Joint Business Plans and a strong understanding of your clients’ business strategy, objectives and growth opportunities
• Devise a strategic approach with agile and flexible solutions that deliver value to our clients in a profitable way
• Deliver revenue plans by negotiating the renewal of contracts and continuous services with clients
• Identify sales opportunities for NIQ services and solutions to help the client achieve their strategic objectives
• Own and deliver on global contractual commitments with clients
• Build and maintain strong networking and C-suite engagement with key players in the clients’ business, and lead discussions with a wide range of decision influencers and budget owners
• Partner and develop effective relationships with Market Sales Leaders, Customer Success and relevant teams in the region to enable them to achieve their targets
• Represent and advocate for the NIQ brand through external events to unlock opportunities among clients

• Ensure profit optimization and superior guest experience.
• Drive the hotel’s commercial performance.
• Create a performance-driven culture that meets the business objectives of key stakeholders: guests, employees, owners, and Accor.

• • Build a cultural change to the shopfloor to functional heads level through – Training, team building and improvement projects to learn LEAN culture.
  • Develop and implement a structured audit system across APAC factories, focusing on compliance with key manufacturing excellence standards like LEAN, VSM, 5S, and OEE.
  • Use periodic audits to uncover inefficiencies, bottlenecks, and non-value-added activities, highlighting gaps between current operations and industry best practices to drive continuous improvement.
  • Create detailed audit reports that summarize findings, highlight areas for improvement, propose actionable recommendations, conduct root cause analysis for major inefficiencies, and provide feedback and support to local teams in implementing corrective actions.
  • Prioritize audit findings based on impact and complexity, collaborate with plant managers to develop targeted action plans, and incorporate continuous improvement methodologies like Kaizen or DMAIC to address key gaps.
  • Use audit results to tailor training programs, facilitate LEAN-focused workshops, and launch improvement projects with a structured approach using tools such as Gemba walks and PDCA cycles.
  • Set up a KPI-based dashboard to monitor progress on audit findings, tracking key metrics like productivity, downtime reduction, and energy savings, with regular reporting to ensure timely issue resolution.
  • Conduct monthly or quarterly reviews with plant managers to assess corrective actions, escalate delays, and use visual management tools to ensure transparency and accountability in improvement efforts
  • Identify significant gaps between standard (state of the art) manufacturing and local Operations practices to create and guide for continuous improvement. Define the manufacturing road map for all APAC countries
  • Implement automation to achieve efficiencies but also to create attractive work environment
  • Reduce non-value-added processes e.g. moving quality inspection methods into the production process (inline testing)
  • Develop a region wide Manufacturing Excellence Management System including standards and related auditing activities to ensure compliance with requirements.
  • Support of the local R&D and Operations team to integrate new production technologies and to improve existing manufacturing processes
  • Transfer production know how and new technologies from Group or Regional level into the National factories

We are committed to building world-class center of excellence with positive, enthusiastic, energetic and supportive team members. We embrace Western Digital core values which are Think big, Make it happen and Do it together. We are process oriented and work diligently towards targets. 

We are looking for a talent who commits to contribute his/her talent to the team and develop his/her career together with Western Digital. The role is encouraged to evolve rapidly through experience of a fast-paced multinational environment, dynamic business initiatives and continuous process improvement & automation.

Reporting to COE Director, this role will manage COE revenue accounting team to drive revenue operation and closing process with a continued focus on improvement to achieve best-in-class results.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Engage in and oversee various revenue recognition activities in accordance with US GAAP as part of the monthly close, including revenue cut-off, OEM rebate accrual, return reserve calculations, and sales confirmation process, etc.
• Managing the day to day operations of customer master set up and revenue operations to support Business Operations, Sales and FP&A teams.
• Work closely with Corp Revenue Accounting team and business partners from BU Finance, Sales Operations, Trade Compliance and IT teams to support new business initiatives.
• Reviews journal entries and various account reconciliations to facilitate the month end closing process
• Support the Sarbanes-Oxley documentation for key Balance Sheet and Income Statement accounts and relevant control activities.
• Proactively identify issues and assist in optimizing systems, upgrades, and automation of accounting processes
• Assist with quarterly reviews and annual audits conducted by internal and external auditors.
• Preparation of ad-hoc analyses and special projects as requested.

1. Ensure the accuracy of the table egg stock record by maintaining and
   updating daily records and conducting regular audits to reconcile any
   discrepancies.
2. Ensure the accuracy of the by-product record by maintaining and updating
   daily records and conducting regular audits to reconcile any discrepancies.
3. Manage the end-to-end sales process, which includes planning end-cycle
   sales strategies. Coordinate transportation logistics, prepare necessary
   documentation, seek approval from relevant managers/staff, and ensure
   the timely preparation of delivery orders (DO) and invoices..
4. Collaborate with managers and related staff to obtain necessary
   approvals, ensuring completeness and compliance of all documentation
   with company policies.
5. Perform comprehensive recordkeeping and filing duties by maintaining
   organized records of all sales-related documentation and ensuring proper
   filing for easy document retrieval.
6. Collaborate with relevant teams to record and document chicken weight
   accurately during end-cycle sales.
7. Perform any other tasks or assignments as directed by the Management
   from time to time.

ABOUT US:

PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 providers, we offer a comprehensive range of products, including embedded insurance, customised employee benefits, financial advisory, and digital solutions – making insurance straightforward, for everyone. Through our regional group of companies, we serve more than 5 million customers with over US$ 10 billion in sum insured.

WHAT YOU’LL DO:

• Conducting market research and customer analysis to identify customer needs and preferences.
• Collaborating with product development teams to develop new products or enhance existing products based on customer feedback and market trends.
• Developing a unique value proposition for the product, including messaging, pricing, and positioning.
• Creating marketing and sales collateral that communicates the value of the product to target customers.
• Work with the sales teams to train them on the product's features, benefits, and value proposition 
• Monitoring and analysing product performance to identify areas for improvement and to ensure that the product's value proposition remains relevant and compelling over time. 
• Develop and maintain strong relationships with key insurers and brokers to enhance collaboration and product innovation.

WHAT WE EXPECT OF YOU:

• Well versed with the insurance industry
• Strong writing, negotiation, and communication skills
• Results driven with a keen analytical ability to turn insights into action
• Highly motivated with a sense of urgency and willingness to adjust in a fast-paced, team environment
• Ability to multitask, prioritise and problem solve with excellent time management skills
• Creative self-starter and quick learner with a can-do attitude
• Can work independently, self-reliant, and self-motivated

PERKS YOU’LL GET TO ENJOY WHILE WORKING HERE!

• Medical and Life insurance.
• A wide range of health benefits - including optical, dental, and physiotherapy.
• Opportunities for continuous and rapid growth as well as skills enhancement.
• Collaboration with a talented and youthful team that makes the work and learning a lot more fulfilling and fun.
• And a well stocked pantry!

Join Our Team in Shaping the Future of Insurance

As a homegrown startup that seeks to innovate how we use and think of insurance, we value teammates who think big, challenge the old ways, and take extreme ownership.

In PolicyStreet, we aim to do better, to serve people better. We are committed to pushing boundaries of innovation and to develop Purposeful and Simple insurance solutions for businesses and consumers, narrowing the protection gap and improving financial inclusivity in the region.

If you are driven to make change, keen to be at the forefront of insurance innovation, and grow with a team of talented and motivated people, we’d be just as excited to get to know you too!

Find out more about us via our website at www.policystreet.com.

At PolicyStreet, we uphold the principles of equal opportunity and embrace diversity. We are committed to a workplace free from discrimination based on race, religion, colour, gender, sexual orientation, age, marital status, veteran status, or disability status.

The part you will play

• Plan, manage and coordinate all activities related to BC : technical support, trainings, product development, trouble shooting, sensory analysis, formulation, laboratory operations, related to internal – employees, new comers - and external technical support – clients, distributors.
• Facilitate connections with APA Go-To-Market teams, as well as synergies with Greater China Baking Center teams, and ensure BC department contributes actively to GTM ambitions and objectives.
• Collect, analyze and report technical information from market - positioning of competitors, trends and changes in customer requirements, etc - and BC activities across APA.
• Facilitate and support the recruitment and development of the team of baking experts in APA region.
• Responsibility of OPEX, CAPEX of the APA Baking Centre.
• Provide relevant support to Baking Center in all subsidiaries in APA sub region.
• Integrate HSE best practices into all design/product development.
• Consider HSE risk assessment in new projects (chemical risk, operating mode etc).

We are committed to building world-class center of excellence with positive, enthusiastic, energetic and supportive team members. We embrace Western Digital core values which are Think big, Make it happen and Do it together. We are process oriented and work diligently towards targets. 

We are looking for a talent who commits to contribute his/her talent to the team and develop his/her career together with Western Digital. The role is encouraged to evolve rapidly through experience of a fast-paced multinational environment, dynamic business initiatives and continuous process improvement & automation.

Reporting to COE Director, this role will manage COE intercompany and consolidation team to drive the close and consolidation process with a continued focus on improvement to achieve best-in-class results.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Engage in and oversee consolidation activities as part of the monthly close, including intercompany reconciliation, elimination, translation and reporting,
• Seek opportunities to streamline and shorten the close and reporting cycle, including identifying and recommending process and system enhancements to improve efficiency and effectiveness of close and consolidation activities while maintaining effective internal controls,
• Reviews journal entries and various account reconciliations to facilitate the month end closing process
• Deliver trainings and provide accounting guidance to global Western Digital entities on the intercompany process,
• Perform ad hoc technical accounting research and evaluation of non-recurring accounting transactions, including having a thorough understanding of associated legal documents, documentation of accounting conclusions, as needed, and understanding proposed journal entries for posting in the GL
• Support cross-functional teams including revenue, tax, and cost accounting with journal entry posting and account analyses.
• Support the Sarbanes-Oxley documentation for key Balance Sheet and Income Statement accounts and relevant control activities.
• Proactively identify issues and assist in optimizing systems, upgrades, and automation of accounting processes
• Assist with quarterly reviews and annual audits conducted by internal and external auditors.
• Preparation of ad-hoc analyses and special projects as requested.

You will play an important role to:

• Coordinate, direct and control the work of the sales personnel and ensure the achievement of sales targets and objectives.

• Ensure good knowledge of the market and monitor competitors' activities and provide any marketing data for management's information.

• Communicate with the field sales force on the company policies, product development, sales programs.

• Appraise the performance and assist in the training and development of sales personnel.

• Ensure all relevant market/business information relating to the credit worthiness and/or financial standing of any sales prospects are communicated earliest to all sales personnel and take necessary business protection action immediately.

• Ensure Company stated credit terms are adhered to and be responsible for all collection of debts from customers in a timely manner.

• Ensure leasing arrangements for customers are adhered to strictly and complete all relevant documentation in the shortest possible time.

• Reviews market analyses to determine customer needs, price schedules, and discount rates.

• Monitors and evaluates the activities and products of the competition.

• Maintains good relations with customers, advise them of Company's services and provide product and pricing information.

• Close liaison with technical team on any technical problems and ensure they are attended to immediately.

To be successful in this role, you will need to have:

• Handling corporate account with good presentation skill

• Strong passion in helping customers in their business digitization journey and have established a comprehensive client base through your past & current sales roles.

• Passionate about sales and derive satisfaction in being able to articulate the business benefits of Konica Minolta’s IT offerings and deliver positive outcomes that enhances & improves your client’s business.

• A strong team player and have demonstrated the ability to collaborate effectively with different internal supporting business units such as Support, Engineering, Operations & Marketing.

Key Responsibilities:

• Define Monetization Strategy: Develop and execute a strategy to grow revenue streams, including advertising products, subscription services, and other monetization opportunities, while delivering value to users and sellers.

• Support Pro-Sellers: Design features and programs that help pro-sellers succeed on the platform, improving their visibility, efficiency, and sales performance.

• Drive Monetization Initiatives: Own the lifecycle of high-impact monetization initiatives, from ideation to execution and optimization.

• Leverage Data Insights: Use analytics and market insights to identify opportunities, define key performance indicators (KPIs), and measure the success of monetization efforts.

• Collaborate Across Teams: Partner with engineering, design, marketing, and business stakeholders to implement monetization strategies and ensure effective communication.

• Enhance User and Seller Experience: Balance revenue goals with creating meaningful and user-friendly experiences for buyers and sellers on the platform.

Why You'll Love this Role:

• Impact: Drive revenue growth while supporting the success of pro-sellers on Malaysia’s largest platform.

• Growth: Build leadership skills and strategic expertise in a high-visibility role that directly influences business outcomes.

• Culture: Be part of a collaborative, innovative team that values creativity, execution, and delivering results.