Porticus is seeking a Programme Manager to support and monitor the development and management of strategic programmes within the Strengthening our Societies Sector (SoS) in Asia. The PM is responsible for developing and managing strategic partnerships, as well as forging networks. Specific priority will lie under the People on the Move (PoTM) Challenge. The PM works closely with the Porticus Asia Regional Director, the Challenge Lead of PoTM, and the Porticus Asia team as well as colleagues in other offices. Regional and international travel will be required for this position (up to 30% of the working time).

Our People on the Move work focuses on Thailand and Malaysia as major destination countries for refugees, asylum seekers and migrants. Grant making under the People on the MOVE Challenge is delivered in the region through three global programmes: MOVE, Ignite and Immigration Detention.

The MOVE programme focuses primarily on collaborating with people with lived experience of migration as leaders and change-makers.

The Immigration Detention programme supports partners to reduce the use of arbitrary and inhumane detention through strategic promotion of alternatives.

The Igniting Workers Rights programme aims to ensure that migrant workers in a select number of regions have their labour and human rights respected, protected, and fulfilled, live in dignity and to their full potential.

KEY RESPONSIBILITIES

• Work closely with other regional Programme Managers in the Asia region and in the People on the Move teams as well as in coordination with the Challenge Lead to implement cross regional programmes, promote innovative and equitable grant-making practices and encourage learning.
• Coordinate with the Challenge Lead in identifying opportunities for strategy-aligned projects and programmes, coordinate with the Porticus Asia Regional Director to manage regional exploration grants in Asia and where possible contribute to aligned sectors with clear attention to the learning cycle within which these ideas are developing.
• Contribute to interregional engagement and collaboration by actively supporting Porticus as a learning organisation, by sharing knowledge, experiences across the matrix and sectors.
• In collaboration with the Porticus Asia Regional Director and the Challenge Lead, enable sense making when it comes to strategic decisions related to a challenge, programme challenge-related work or the sector. · Internally and externally represent the region, demonstrating knowledge of the region and context within which we work and identify possibilities for sectoral/cross thematic work, in shaping discourse within the ecosystem.
• Continuously analyse and monitor developments in the field to identify emerging trends, needs, gaps and opportunities in the region and/or challenge related topics.
• Support the management and implementation of the MOVE, Ignite and Immigration Detention Programmes in Asia, in collaboration and consultation with equivalent post holders in other regions and with the Challenge Lead.
• Identify and develop partnerships that aim for systemic and lasting changes in alignment with challenge and programmes strategies and lead the implementation of these programmes, including but not limited to:
•  Applying meaningful participation approach to the extent possible in all stages of the programme grant making from co-developing applications with partners to accompanying the implementing and closing.
• Support in convening programme partners and other key stakeholders.
• Support in applying sophisticated safeguarding and inclusion lenses to programme development and management.
• Contribute to increased evidence and learning about current practices in raising the quality and effectiveness of our work by supporting programmatic research and analysis, programmatic evaluations and share results and learnings internally and externally. · Identify opportunities for innovative, data driven, contextualised programmatic strategies that contribute to field building, (pushing the thematic discourse further), nurturing networks (outside of grants, with funders, thought leaders, practitioners and other system stakeholders), creating platforms and drawing in lessons and learnings (beyond reporting).
• Contribute to the knowledge base of Porticus by regularly sharing insights and knowledge coming out of the programmatic work internally and externally.
• Develop, strengthen and maintain strategic partnerships, in close cooperation with the Porticus Asia Regional Director and Challenge Lead.
• Build and manage trust-based strategic partnerships and engage in strategic dialogue on emerging and critical issues with diverse networks in Asia and globally.
• Understands the role and value of partners as contributing to the overall strategic intent.
• As part of the Challenge team, contribute to regular meetings, the organisation’s annual reflection learning cycles with input, discussion and apply learning for course-correction and future programming.
• Contribute and integrate non-financial contribution to partners such as capacity building on fundraising and identifying co-funders in grant management.

NIQ GFK CMI’s Customer Success Team is focused on delivering world class insights and reports to the clients and striving for very high level of Customer Satisfaction and advocacy.

Customer Success is NIQ GFK’s key department which is instrumental for the company’s success.

A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients’ teams, including marketing, sales, category, and many more.

You will be expected to understand our clients’ needs and then create and present solutions that help achieve their strategic and tactical goals.  

If telling stories through data excites you but you’re uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses.  

Responsibilities

• Lead a team of 3 - 5 analysts to deliver consistent and high-quality actionable insight   
• Build and maintain strong relationships with senior client stakeholders  
• Coach, develop and inspire team to develop careers and drive innovative approaches to client briefs  
• Manage internal stakeholders and projects to ensure the client’s requirements are translated into delivering the very best NIQ-GFK CMI can offer.   
• Proactively share and exchange best practice and industry knowledge across NIQ-GFK internal teams  
• Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & NIQ GFK CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper and Qualitative research.
• Entrusted to deliver flawless research and analytics to our clients. 
• Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue 
• Have a strong working knowledge of the client business priorities and the role we can play in supporting these goals
• Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their business.    

• Provide general administrative support to the team, including but not limited to managing calendars, coordinating meetings, and handling correspondence.
• Conduct and maintain digital marketing activities via social media platforms such as Facebook, Instagram and LinkedIn. 
• Initiate sales plans and strategies with clients and stakeholders
• Assist in organizing and maintaining company records, documents, and files.
• Conduct research and gather information to support decision-making processes.
• Analyze data and prepare reports or presentations as required.
• Assist in the preparation and execution of company events or meetings.
• Collaborate with team members to ensure smooth operations and efficient workflow.
• Respond to inquiries and provide assistance to internal and external stakeholders.
• Maintain confidentiality and handle sensitive information with professionalism.
• Stay updated on industry trends and best practices in business administration.

Key Responsibilities

• Evaluates QA requirements for complex and multiple projects, directing workstream QA leads and architects to define the test strategy for each.
• Manages multiple workstreams or projects of QA work, ensuring that QA leads observe standard process, planning, dependency management and communication to the business.
• Manages the implementation and use of various types of testing cycle:

• Functional testing
• Integration testing
• Non-functional testing
• Performance testing
• Systems testing etc

• Develops master test / implementation plans across workstreams / projects and provides coordination across teams and sites where applicable.
• Manages the creation, deployment, and strategic use of department test environments. 
• Supports QA management on special projects and proposals.
• Provides line management where necessary for team of QA assigned to project, including objective setting, development and appraisal of those people.
• Assists in recruitment of high calibre team members.
• Owns own development to maintain technology expertise, keeping current with evolving quality testing techniques.

To lead and coach Agile teams and enable them to be effective. They manage up and across the enterprise, eliminating impediments and work to improve operations and flow. They build and develop teams, define the mission and vision of the team(s) and help them to achieve their highest potential as a team and as individuals through 1-1 coaching. Managers play a significant role in leading and implementing change.

This role is well suited to a leader who is motivated by having a positive influence on other people and the organisation. They should enjoy making decisions, driving change, continuous improvement and leading team members to enable the efficient build of the software.

Core Responsibilities:

Team contribution:

• Responsible for planning team work to execute and deliver quality software products
• Resource allocation to ensure development work are optimally assigned based on software engineers’ skills and expertise
• Ensuring that appropriate processes and procedures are in place to make sure both development & testing are completed to agreed standard, methods and procedures, supporting through code review processes and testing strategies as a whole-team approach
• Accountable for the quality of the team output

Recruiting and retaining talent, and fostering high-performing teams:

• Responsible for building a strong team culture and developing the capabilities of the teams (and the function more broadly) by attracting, developing, engaging, deploying and retaining key talents
• Works with HR and Finance to manage recruitment, compensation and promotions
• Responsible for setting goals and evaluating performance against them providing input, guidance, and corrective actions - constant monitoring and guidance.
• Proactive around training and mentoring
• Eliminates impediments and evolving systems and practices to support Agile development - works on clearing the way/removing blockers/setting ways of working strategy that is bigger than the team
• Supports the self-organization that leads to team formation; addressing issues that teams cannot unblock; making personnel changes where necessary
• Serving as an Agile coach and advisor to Agile Teams. Remaining close enough to the team to add value and to be a competent manager, while staying far enough away to let them problem-solve on their own. Encourage team independence and self-organization.

Program Execution:

• Help build Agile Milestones and Roadmaps, as well as the plans that enable them
• Help develop, implement, and communicate the economic framework i.e., align everyone to the financial objectives of an engineering initiative and be economical in decision-making processes (consider cost to produce, time to produce, labor and resourcing, cost to run etc.)
• Participate in Inspect and Adapt (I&A) workshops; support teams by helping them remove systemic impediments and implementing continuous improvement backlog items
• Protect teams from distractions and unrelated or unnecessary work
• Assist the Release Train and Solution Train Engineers with PI Planning readiness and Pre- and Post-PI Planning activities
• Participate in PI planning, System Demo, and Solution Demo
• Leverage a Customer-centric mindset and Design Thinking practices to establish the right relationships with customers create solutions that meet their needs
• Provide other resources as necessary for teams and Agile Release Trains to successfully execute their Vision and Roadmap

Continuously assist in aligning teams to the system mission and vision:

• Build partnerships with Suppliers, consultants, partners, and internal and external stakeholders, work with these stakeholders to help ensure alignment and execution of Strategic Themes
• Collaborate across different functions including Product Management, Delivery, Support and Practice Groups
• Work with the System Architect/Engineering, Product Managers, and Product Owners to establish explicit content authority

Transparency:

• Provide freedom and safety so that individuals and teams are free to innovate, experiment, and fail on occasion
• Keep Work in Process (WIP) backlogs and information fully visible to all
• Value productivity, quality, transparency, and openness over internal politics

Responsibilities for Built-in Quality:

• Support infrastructure, culture, organization, and strategy for implementing DevOps and Release on Demand
• Understand, teach, or sponsor the software and hardware engineering skills needed to support the development of high-quality code, components, systems, and solutions

Your contribution to something big!

• Oversee master data changes or new data entry requirements of employee data into HR Core.
• Drive the update and execution of mass HR administration processes, ensuring accuracy and efficiency.
• Administer HR-related documentation, including (but not limited to) contracts of employment, medical certificates, letters, etc.
• Manage all administrative activities within the employee life cycle, including onboarding, leaver movements, salary adjustments, promotions, personal data changes, etc.
• Consistently review and update the Standard Operating Procedure (SOP) to ensure completeness and accuracy, and implement improvements where necessary.
• Identify opportunities to enhance services and processes, focusing on efficiency, accuracy, and automation.
• Lead the input of all data related to finalizing leaver cases and new hires after payroll cutoff.
• Develop and implement process automation initiatives to streamline HR processes, reduce manual tasks, and increase operational efficiency.
• Utilize advanced Excel skills to analyze data, generate reports, and provide actionable insights to support HR decision-making.

Your assignment

• Leads, coaches and develops a team of co-workers by creating and implementing a structured information flow to achieve alignment in all relevant lease administration processes related topics.
• Ensures efficient and timely lease contracts and other relevant document signing processes.
• Responsible for ensuring process efficiency by regular efficiency analysis of the lease administration and tenant operation processes.
• Responsible for leading tenant coordination processes, guidelines, and manuals to smooth tenants’ opening in the shopping centres.
• Responsible to lead and support design guidelines revision and deliverables.
• Contributes to current/new systems and database development.
• Responsible to guarantee and organise high quality data to support reports and analytics.
• Responsible to ensure governance compliance with the mandatory legislation and internal Ikano rules and regulations
• Prepare, propose and manage the Department travelling an expenses budget
• Responsible for developing, issuing, distributing and implementing instructions and template for development of lease strategies/yearly lease plans/budget and/or any lease development

Purpose of the Job:

Together with your manager and colleagues you work to support in your area in order to fulfil and optimise the recovery operations. You strive towards making a positive experience for our customers, so they will return and shop with us again over time. 

Job Responsibilities:

• You re-pack products meant for Back-To-Stock (BTS).
• You assemble products for store themes in the store.
• You handle quality claims of quality issues furniture.
• You scrap quality claim furniture following strictly the procedures.
• You sell As-Is furniture and serve customers in As-Is shop.
• You print and stick As-Is price tags on the furniture for sale in As-Is shop.
• You carry out some IT data entry works documenting the returned products into appropriate bins.
• You maintain a clean, tidy, organised work area and keep tools/equipment in good conditions throughout the day and also prepare it in readiness for the next day’s business.
• You support the handling and administration of returned and transferred products with the objective being to minimise loss and maximise profit.
• You work within the store to ensure that internal damages are minimised and the Recovery department supported.
• You work closely with your manager and colleagues to ensure everyone understands and contributes to the process with focus on prevention, revenue and sustainability.
• You always contribute to environmental, health and safety performance in my store and work towards securing compliance with the group risk manual in the recovery operations areas.
• You strive to minimise the financial loss of damaged in the store and try to maximise the financial recovery by repacking and moving goods back to stock or assemble, price and sell goods in the As-Is shop.

We are seeking a passionate Retail Assistant Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.

This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channel at Sunway Velocity Mall. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

Responsibilities of a Retail Assistant Sales Manager but are not limited to:
Daily store operations 

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures

• Process and replenish merchandise and ensured stock availability

Team management

• Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules 

Sales

• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Sales reporting: provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales

• Bachelor’s Degree in Business, Marketing, or any relevant course of studies
• Minimum of 3 years of managerial experience in the retail industry
• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
  

Skills/Experience Preferred:

• Data-driven with ability to analyse data for stocks forecasting
• Strong Communication (English/Chinese/Malay) and people skills
• Passionate in engaging customers and providing excellent service

1. Annual outpatient benefit (Includes dental and optical benefits)
2. Birthday leave
3. Performance bonus
4. Annual increment

About the Role: As an Cloud Infrastructure Manager, you will lead a dynamic team of engineers dedicated to creating a scalable, high-performance, and resilient infrastructure. You should possess a strategic mindset while maintaining attention to detail. A robust background in public cloud infrastructure, distributed systems, and security will be essential for your success.

Key Responsibilities:

• Establish a center of excellence for infrastructure development, collaborating closely with European-based teams.
• Manage and escalate delivery impediments, risks, issues, and changes related to infrastructure development initiatives.
• Assign and oversee technical personnel, ensuring optimal execution of infrastructure development and deployment.
• Provide leadership and guidance on implementation, deployment planning, and the sustainability of technical solutions.
• Collaborate with various IT teams to identify, prioritize, and resolve issues, offering subject matter expertise for enhancements and operational improvements.
• Maintain issue tracking and documentation systems, providing reports that ensure transparency and visibility of issues and projects.
• Identify opportunities for technical and process improvements and advocate for their implementation.
• Maintain accurate project estimates, timelines, plans, and status reports.
• Understand the intersection of development and operations (DevOps), including monitoring and management tools and deployment processes.
• Demonstrate a high-level understanding of web application programming, APIs, databases, and system design.
• Recommend process improvements based on industry best practices and standards.
• Resolve conflicts with strong leadership and decision-making skills.
• Develop standards and processes to proactively prevent operational issues.
• Prepare internal reports on infrastructure initiatives for various stakeholders.
• Create training materials, presentations, and documentation to facilitate knowledge sharing.
• Develop and maintain standards, policies, and procedures to ensure consistent practices.

The purpose of the HR Manager, IKEA Klang Valley (KV) role is to lead and execute people strategies that drive employee engagement, organizational effectiveness, and business growth. This role is pivotal in integrating HR initiatives across various functions to ensure a cohesive and impactful people management approach. By leveraging IKEA's culture and values, the HR Manager, KV will optimize talent management, enhance the employee experience, and support IKEA's mission of creating a better everyday life for the many people.

Through strategic leadership and firsthand guidance, this role will translate Country People Strategies into local actions, provide HR advice to leaders, and foster an environment where IKEA's values are a living reality. As a key contributor to both the Store Management Team and the Country People Group, the HR Manager, KV will play a crucial role in shaping the business and people growth of IKEA Malaysia.

RESPONSIBILITIES OF THE JOB

• Lead the KV HR team and serve as a key contributor to the KV management team, providing HR subject matter expertise and strategic guidance.
• Translate the Country People Strategy and Ikano Retail principles into an actionable local HR plan to establish IKEA as the employer of choice in the KV.
• Oversee the entire employee lifecycle, focusing on:

1. Developing and implementing a local recruitment strategy to ensure a diverse talent pool that aligns with the store's Primary Market Area demographics.
2. Managing succession planning and talent development, including creating development programs for high-potential employees.
3. Fostering a continuous learning and development culture using the IKEA learning staircase model.
4. Implementing effective onboarding and offboarding processes.

• Ensure competitive and fair remuneration practices to attract and retain talent while managing staff costs in line with targets and budgets.
• Lead salary review processes and utilize HR data analytics to optimize related processes, such as payroll, timekeeping, and staff planning.
• Implement and analyze employee surveys (VOICE) and assist functions in translating results into actionable improvement plans.
• Promote knowledge sharing, internal mobility, and a commitment to Ikano Retail's overall success across the organization.
• Develop and implement diversity and inclusion initiatives to foster a more inclusive workplace.
• Ensure compliance with national labor laws, regulations, and agreements while maintaining positive relationships with unions and works councils, where applicable.

REQUIREMENT FOR THE JOB

• You have at least 20 years of working experience in Human Resource Management or business partnering roles, preferably from the retail or manufacturing industry, and have experience in a large and complex organizational setup.
• You are passionate about the growth and development of people, with a proven track record of leadership in fostering a positive organizational culture.
• You communicate persuasively, influence effectively, and create an environment where IKEA’s values are a strong and living reality that embraces the diversity of the workforce.
• You have experience managing change and driving organizational development initiatives.
• You are business-minded and have experience in building competence dimensions and leading strategic people assignments, contributing significantly to both business growth and employee development.
• You demonstrate strong HR analytics skills, using data to inform strategy and improve HR processes.

• Responsible in developing and reviewing the annual compensation review process which include job evaluation, salary and benefits market competitiveness benchmarking, merit increase recommendations and all other policies and guidelines related to total compensation and benefits.
• Active involvement and lead in the role out of country or worldwide compensation programs or deployment of Corporate Rewarding/Compensation strategies.
• Collaborate with internal stakeholders such as HR Business partners and Location HR, Business division leader, Senior management in designing and implementing the annual compensation and benefits plan that aligned with business objectives.
• Conduct robust market research and analysis to benchmark compensation levels, benefits, and incentive structures against industry standards and competitors for local and international compensation schemes.
• Monitor market trends and legislative changes related to compensation and benefits, providing recommendations and guidance, and ensuring compliance with local and global regulations.
• Exchange with external networking groups and rewards consultants to keep abreast of latest compensation practices and trends.
• Drive the communication, competencies and knowledge management of compensation and benefits program and its applications, ensuring users have a clear understanding of the total rewards offerings available to them.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here:

https://www.home.teleport.asia/ 

SALARY RANGE : RM9,700 - RM12,000

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• To analyze data and internal operations flow to provide accurate commercial-related reports for internal and external use
• Manage and ensure high quality of content / presentations / messaging issued to customers, including but not limited to SLA reports, Monthly Business Reviews, and others
• To look at internal systems and processes for the development of automation to capture data for daily consumption and analysis, for eg. tracking and reporting for SLA, rejection records, re-planed MAWBs
• Analyze load factor to increase utilization rate
• Route planning for new sectors exporting from JHB and PEN and etc
• Develop a dashboard for monitoring and optimization of performance, including but not limited to Rejection rate, Load factor, Parcel profile and others.
• Develop project plans, timelines, and budgets
• Ensure that project outcomes meet quality standards and align with business objectives
• Conduct regular project status meetings and provide updates to stakeholders
• Conduct project post-mortems to identify lessons learned and areas for improvement

SKILLS & REQUIREMENTS

These are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)

• Strong stakeholder management
• Critical thinking to move with intent and urgency
• Project management experience - preferable to have worked in an commercial 
• Minimum 6+ years experience working in Commercial department
• Ideally experience in SEA region 
• Preferable to have worked in change management
• Customer focused mindset
• Excellent data analytics, excel expertise 

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

• Maintain accurate, up-to-date records in employee database and electronic employee files and ensure all employment requirements are met
• Creation of employment contracts and responsible for contract issuance and update internal databases with new hire information.
• Creation of staff letters and contract variations.
• Coordinate meetings logistics for domestic and international participants
• Updating and maintaining HR databases and systems.
• General administration support to the HR function as required.

About Proforest 

Proforest is a global mission-driven organisation that supports the production and sourcing of agricultural and forest commodities that deliver positive environmental and social outcomes for People, Nature and Climate. We do this via facilitation and capacity building of multi-stakeholder and collaborative platforms between companies, NGOs, governments and civil society; working at landscape level to bring stakeholders tougher to collectively address systemic issues at scale, and working directly with companies in a consultancy capacity on responsible sourcing and production. Through our work we support positive change on cover issues such as protecting and restoring forests and natural ecosystems, respecting worker’s rights, advancing gender equality, sustainable livelihoods for producers, and respecting the rights of communities and indigenous people. 

What will you do? 

You’ll have responsibility for leading the development and implementation of IRF workplan, working closely with the Active Working Group of companies that have developed the tool and addressing everything from short term challenges to the longer term vision for the tool. Using your facilitation experience and excellent communication skills you will ensure all involved are informed, engaged and committed to delivering the IRF’s intended purpose and mission. 

Key responsibilities include: 

• Manage and deliver on the IRF workplan for the year 

• Manage and run the IRF Active Working Group of companies (operational for the development and maintenance of the tool) 

• Maintain helpdesk function for companies getting on board with the tool and new members within companies already using IRF 

• Continue sustaining external communication on the development of the IRF – maintain relationships with external organizations and interested stakeholders 

• Work closely with the POCG secretariat to make sure that the deliveries are aligned with the group’s expectations and agreed direction 

• Support with preparation for POCG in person meetings and IRF sessions specifically 

• Make sure IRF is creating links and integrating, where appropriate, outputs from the other POCG working groups. 

1. Lead and manage all aspects of the Reservations department and ensure all service standards are followed
2. Manage and coordinate all group and individual reservations
3. Assist in the management of rooms inventory to maximize rooms revenue all distribution channels
4. Maintain and manage Passkey inventory, property content and guest communication templates
5. Manage daily inventory control, balance and room assignment
6. Load, maintain and manage all Business Transient rates on all distribution channels. Conduct on-going audit for accuracy and visibility on channels
7. Assist with maintaining accurate hotel content on branded websites and all 3rd party websites
8. Maintain accuracy of information/data and enhance automation efforts in reporting tools
9. Assist in the preparation of competitive analysis and other supporting documents
10. Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to operation team
11. Monitor changes in inventory and provide guidance on the impact of current strategies
12. Monitor group blocks and assess risk, while making strategy recommendations
13. Coordinates the implementation of selling strategies
14. Assist with accurately generate and update Revenue Management reports
15. Assist with system maintenance including but not limited to, inputting rates, restrictions, monitoring forecasted demand, updating group forecasting and running daily system checks
16. Assist in the implementation of hotel sales strategies in the reservation and inventory systems
17. Participate and contribute in all revenue related initiatives
18. Perform ad-hoc tasks, analysis, and reporting on a needed basis to senior leadership
19. Communicates effectively between Reservations, Sales, Convention Services, Accounting and Front Desk

Manage the shared service team for fixed assets, inter-company transactions and  purchases process and assist on linking to accounts receivable and accounts payable in the APAC region. Convert more countries to share service model. Set up system and policies for the shared service centre. Be a team player to work within finance dept. and across depts & countries with key ties alongside local liaison person.

• Ensure Intercompany transactions are processed accurately and efficiently
• Work with the business to ensure new intercompany charges are correctly allocated to various regions based upon agreed rules.
• Provide support to the Commercial Finance team in intercompany budgeting and commentary on results
• Ensure accounts payable process is as per accounting policy
• Ensure the overall integrity of AP function across the group.
• Drive high performance in the AP team through managing and coaching the team and providing quality feedback. Provides clear direction and leadership creating a highly engaged team.
• Focus on process improvement practices to drive system, operational efficiencies and process enhancement in the AP area.
• Assist in the development and implementation of new procedures and features to enhance the workflow of the department
• Monitors and analyzes department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy.
• Maintain fixed assets register including monthly data entry, running depreciation reports and monthly and annual reporting of expenditure by category
• Review PPE and Software impairment on a quarterly basis and ensure proper sign-off for any asset impairment
• Lead a high performing team. Drives high performance in the team through managing and coaching the team and providing quality feedback
• Ensures compliance with Isentia policies andstandards, and ensures compliance with all local statutory requirements.

• Education: Bachelor of Commerce, majoring in Accounting & Finance
• Technical Skills: Microsoft office : Word, Excel, Powerpoint, Google suite, Accounting system - NetSuite, NAVISION
• Experience: 10 years plus finance & accounting experience and minimum 3 years experience in a finance shared services manager position.
• Personal Qualities: Attention to detail. Ability to work under pressure and to deadlines. Ability to lead a small high performing team. Ability to challenge the current process and make improvements.
• Communication & Language: Strong communication skills and organisational ability. Excellent written and verbal English.
• Ability to speak in other language will be an added advantage.

Sales Manager
Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.

What is in it for you:

1. Employee benefit card offering discounted rates at Accor hotels worldwide.
2. Develop your talent through Accor’s learning programs.
3. Opportunity to grow within your property and across the world!
4. Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

What you will be doing:

1. Achieve daily targeted number of sales calls with effectiveness.
2. Develop business leads for the Hotel on a weekly basis.
3. Prepare monthly action plan for main market segment.
4. Perform monthly review account profile on room nights production and average rate.
5. Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge.
6. Fully responsible of accounts under his/her management , including contracting, updating profile and renewing contracts.

• Set and communicate strategic HR policies, plans and goals to all team members.
• Identify and implement strategic actions that both attract and retain hotel's talents.
• Prepare and execute action plans to improve Employee engagement in the hotel.
• Oversee the compensation and benefit process.
• Support all internal and external HR related inquiries.
• Create a performance-driven culture in the hotel.
• Keep abreast on HR related matters.

We are looking for a Media Assistant, Print Media who performs all tasks involved in the Print News monitoring products. These include scanning, news searching, editing, data entry, and consistently high standards of translation quality. To follow standard work methods and practice safe work habits to ensure production is as efficient and safe as possible, which includes providing a consistently timely delivery and ensuring the products are always at a high standard of quality.

Job Description

• Completion of all works within the timeline and the time parameters is set based on SLA and company target.
• Scanning, news searching, editing, data entry and consistently high standard of translation quality. 
• Ensures high quality and relevancy of translation - translation is clear, concise and free of typographical errors
• Maintain a high level of work quality with zero human error.
• Communicate and escalate any issues with operations, quality or delivery to the Team Leader or Press Manager in a timely manner.
• Reacts effectively & quickly to any technical issues that could impede delivery time.

• Tertiary Qualifications are preferred but not essential
• Working arrangement Hybrid (WFH & WFO
• Knowledge in Google Workspace, especially Sheets and Docs
• Has media monitoring experience
• Positive attitude, meticulous, proactive, integrity, enthusiastic and able to work efficiently under minimum supervision
• Fluent in verbal and written English, Malay & Tamil
• Proficiency in Tamil

• Manage the service of food and beverage within the restaurant, bar, room service and banquet operations.
• Ensure cleaning and maintenance of outlets, work areas, tableware, utensils and other materials and equipment used by restaurant, bar, room service and function areas;
• Regular liaison with Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority.
• Coordinate between Food & Beverage and Front Office to ensure that preparations for conferences involving Front Office / Housekeeping have been made.
• Assist in the preparation of monthly restaurant, bar, and conference reports, commenting on key performance indicators and action taken to keep on target.
• Management and guidance of outlet staff under control, namely Food & Beverage Supervisors.
• Prepare weekly and monthly forecasts for restaurant, bar room service and conference areas.
• Ensure constant liaison with the Sales Personnel.
• Any other duties assigned by your manager.

ABOUT US:

PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 providers, we offer a comprehensive range of products, including embedded insurance, customised employee benefits, financial advisory, and digital solutions – making insurance straightforward, for everyone. Through our regional group of companies, we serve more than 5 million customers with over US$ 4 billion in sum insured.

WHAT YOU’LL DO:

Talent Acquisition

• Lead the end-to-end recruitment process, including the development & implementation of TA strategies that are aligned with organisational goals and workforce planning. 
• Leverage data and analytics to assess sourcing channels, optimise reach, reduce time-to-hire, and to improve the overall hiring & onboarding experience.
• Strengthen and promote our employer brand, while expanding our employer network to ensure that we have a strong talent pipeline.
• Track and evaluate the quality and effectiveness of TA solutions, including ways to better evaluate candidates, and measure outcomes.
• Own the governance of processes, policies, and compliance to SLA, ensuring that we’re hiring the right people, at the right time.

Talent Development

• Use data to identify & manage development trends for high-potential employees and emerging leaders, monitor retention, and measure the effectiveness of talent acquisition and development initiatives – tailored to align with business objectives and individual goals.
• Work with managers to identify potential leaders and provide guidance on career development, skill-building, and succession planning.
• Develop programmes and solutions focused on leadership, professional skills, and personal growth to support advancement.
• Partner with HoDs and managers to track individual growth, evaluate & report on the impact of development initiatives, as well as build a feedback-rich culture, supporting continuous development through constructive performance reviews.
• Actively collaborate on HR projects with multiple verticals in the department and organisation.

WHAT WE EXPECT OF YOU:

• 5+ years of experience in talent acquisition, with at least 2 years in a management or lead role.
• Strong knowledge of sourcing techniques, job boards/platforms, as well as proficiency with applicant tracking systems (ATS) and HR analytics.
• The ability to work through ambiguity, adapt to changing priorities and needs, while handling multiple tasks with a positive, can-do attitude.
• Ability to strike a balance between business goals and people’s needs.
• Ability to execute on present challenges with a forward-thinking mindset to prepare for scale in the future.
• Expertise in building trusting relationships with employees at all levels.
• Strong communication, interpersonal, negotiation and presentation skills.
• A strong command of the English language, with excellent written and verbal communication skills.
• An incredible desire for accuracy and detail-orientedness.
• The ability to maintain the confidentiality of sensitive information.

PERKS YOU’LL GET TO ENJOY WHILE WORKING HERE!

• Medical and Life insurance.
• A wide range of health benefits - including optical, dental, and physiotherapy.
• Opportunities for continuous and rapid growth as well as skills enhancement.
• Collaboration with a talented and youthful team that makes the work and learning a lot more fulfilling and fun.
• And a well stocked pantry!

At PolicyStreet, we uphold the principles of equal opportunity and embrace diversity. We are committed to a workplace free from discrimination based on race, religion, colour, gender, sexual orientation, age, marital status, veteran status, or disability status.

• Provide general administrative support to the team, including but not limited to managing calendars, coordinating meetings, and handling correspondence.
• Conduct and maintain digital marketing activities via social media platforms such as Facebook, Instagram and LinkedIn. 
• Initiate sales plans and strategies with clients and stakeholders
• Assist in organizing and maintaining company records, documents, and files.
• Conduct research and gather information to support decision-making processes.
• Analyze data and prepare reports or presentations as required.
• Assist in the preparation and execution of company events or meetings.
• Collaborate with team members to ensure smooth operations and efficient workflow.
• Respond to inquiries and provide assistance to internal and external stakeholders.
• Maintain confidentiality and handle sensitive information with professionalism.
• Stay updated on industry trends and best practices in business administration.

JOB SUMMARY 

Overall responsible for supporting and administrative tasks and activities pertaining to the Human Resources function such as employee benefits, employee training application on HR information systems (HRIS - i.e SFront), employee data and filing administration, recruitment activities, and all other HR admin-related functions.

KEY RESPONSIBILITIES

• Administer and maintain employee data in the HRIS system to ensure all employee reports generated from the HRIS system and other related processing are current and accurate.
• Organize and administer employees' personal files to ensure all important and necessary documentations are well kept and filed.
• Attend to employees' queries on the Employee Self Service (ESS) applications of the HRIS (i.e SFront) such as leave applications, personal particular updates, attendance systems, etc. Also to provide briefing and/or hiring training to employees as and when necessary. 
• Administer resignation records and data from various sources (i.e resignation letters, HRIS systems, emails, etc) to ensure employee resignations are well handled in accordance to the Company's guidelines and process.
• Coordinate and provide timely reports and relevant documentation (i.e name list and details, personal file, etc) on any abscondment cases to the IR unit to proceed with necessary legal actions.
• Process, prepare relevant documentation and obtain necessary approval for the Employee Awards, employee welfare such as condolence gift and other related employee awards and welfare claims.
• Prepare and generate monthly HR report (i.e Direct employee working hours, leave and attendance records, direct employee turnover, etc) as well as other related reports.

The Policy & Total Reward Manager is accountable for implementing a compelling, attractive, competing and cost-effective reward package for the associates of the company on a local level according to the guidelines as defined on Global/Central Level.

The Human Resources function acts as a facilitator for the company’s vision in building leadership capability within the company, driving a performance culture and enhancing associate engagement.

The Policy & Total Reward Manager is responsible for the payroll activities like time and attendance, administration, process and policies. The Policy & Total Reward Manager guarantees that salaries and wages are paid accurately on time and in line with the applicable legislation.

Responsibilities/ Key Activities:

• Conduct Market Analysis and Salary Survey Participation and implement market analysis to ensure internal and external equity and market competitiveness
• Roll-out and follow-up of reward programs including the development, implementation, annual review/updating of salary structures, and the annual merit process
• Ensure benefit programs are market competitive and aligned with the reward philosophy and the BU alongside with the creation and the implementation of incentive plans and Benefit Programs
• Internal professional advice and supporting the business with all aspects of remuneration and legislation
• Managing and monitoring Annual Operating Plan (AOP) / Budget for the Johor site by working closely with respective HRBPs
• Ensure that any company benefit programs, medical care, pensions, bonuses etc are managed efficiently and effectively and monitor compensation laws and regulations in order to ensure compliance
• Update payroll records by reviewing and approving changes in exemptions, insurance coverage, savings deductions, and job titles, and department/ division transfers
• Coordinating and managing the payroll process for the organization and suggests changes/upgrades as and when required
• Check and audit all payrolls to ensure legislative and awards compliance and maintains payroll guidelines by writing and updating policies and procedures
• Comply with federal, state, and local legal requirements by studying existing and new legislation alongside with enforcing adherence to requirements and advising management on needed actions
• Fully manager the insurance management and administration process
• Fully responsible on HR analytical data, dashboards or any statistical or survey data for the business from time to time
• Undertake internal/external research on best practice in HR policies and practices identifying necessary changes and recommendations
• Ensure that HR policies are maintained
• Develop systematic feedback mechanisms for evaluating policy impact and effectiveness, and mechanisms for respective policy updates and changes, considering evolving organisational goals and needs
• Provide advice on application, and where necessary interpretation, of Policies and Practices considering past practice and precedents and, if necessary, case law
• Promote consistent application of HR policies and practices throughout the organisation