工作職責：

• 管理日常帳戶交易、文件和會計系統 (OBM) 的使用。
• 準備每月債務人報表、帳齡報告並發送電子郵件。
• 檢查並輸入採購發票，檢查 DO 和證明文件的完整性。
• 檢查員工索賠並將其輸入會計系統。
• 協助銀行交易、存入支票並準備付款。
• 維護準確且最新的銀行帳戶記錄和銀行帳戶對帳。
• 維護最新的填充系統並管理所有帳戶文件。
• 協助處理固定資產、審計、稅務和其他行政任務和財務事宜。
• 確保交易符合會計政策和標準。
• 履行上級指派的任何臨時職責。

職位要求：

• 候選人必須至少擁有會計/金融文憑或同等學歷
• 擁有自己的交通工具
• 精通 Microsoft Office 應用程式
• 良好的組織能力和對細節的高度關注
• 能夠在緊迫的期限內工作並具有緊迫感。
• 工作日和時間 - 週一至週五，上午 9 點至下午 6 點

津貼和福利

• 休假：年假、病假、體卹假、產假、陪產假、婚假
• 醫療福利：RM1000/年
• 醫療保險：人身意外險、住院險、定期壽險及重大疾病險
• 配偶/子女醫療福利：RM1000/年
• 牙科/眼科/身體檢查/中醫（TCM） ：RM1200/年
• 旅遊津貼

請注意，上述一些福利需經確認。

Job Responsibilities:

• Perform reception duties such as receiving visitors, handling incoming calls, etc.
• Coordinate incoming and outgoing correspondences / courier services.
• Attend customers’ orders and deal with suppliers.
• Assist in preparing documentations and filing to maintain proper records.
• Assist in data entry and records for account receivables, payables and general ledger.
• Assist in performing general administration functions & any other ad-hoc tasks when instructed by superior.

Requirements:

• Communicate & Write in Mandarin will be an advantage (trade business in China)
• Have good communications & writing skills in English
• Proficient in PC application and MS Office
• Able to work independently with less supervision
• Team spirited, responsible and initiative with positive work attitude
• Willing to learn, hardworking, able to complete task within timeline given
• Knowledge in SQL software will be an advantage

Perks & Benefits

• Commission/Incentives and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal development opportunities
• Paid training and development

Job Description (Including specific duties and tasks)

1. Administer and maintain a Full Set of Accounts, ensuring accuracy and compliance with applicable standards.
2. Establish, maintain and reconcile General Ledger, Profit & Loss and Balance Sheet.
3. Prepare and ensure timely submission of monthly management report and quarterly board report (including Profit & Loss, Balance Sheet & Cash Flow)
4. Responsible for audit, tax and financing matters. Liaise with auditors, tax agent, company secretary, bankers and maintain Development & Construction accounts.
5. Assist in company financing.
6. Review subsidiaries accounts and conduct consolidation for the company
7. Perform any other ad-hoc duties as assigned by the management from time to time

Essential Qualification And Experience

1. Candidate with Degree in Accounting and a member of Malaysia Institute of Accountants (MIA)
2. Knowledge in accounting principles, statutory laws and regulations
3. Minimum 5 years working experience in audit, tax or finance, handling closing of account and reporting
4. Minimum 3 years of supervising subordinates
5. IT literate and able to use MS Office application proficiently
6. Knowledge in ERP system will be added advantage (MYOB, AutoCount, Ostendo)
7. Excellent time management skills and flexibility in dealing with multi functional tasks
8. Attention to details and able to work independently
9. Good team player with a good attitude

Desirable Qualification And Experience

1. Willingness to travel as and when needed

Perks & Benefits

• Nearby public transport, center of Shah Alam Town
• Group Medical insurance
• Group Personal Accident Insurance
• Annual Leave
• Paid training and development

COMPANY: MY ECOCLASS GROUP

POSITION: ACCOUNT MANAGER

KEY RESULT AREA:

1. Ensure the group’s financial governance and audit procedure are in place.

2. Develop financial strategies aligned with the company’s business plans and support

realization of long-term growth objectives.

3. Budgeting, tax planning and assist the CEO in treasury functions.

4. Focus on improving system efficiencies and business practices.

5. Oversee the daily accounting and operational functions of the group of companies.

RESPONSIBILITIES:

1. Manage the monthly financial close process, including ensuring all costs incurred are

properly recorded, reviewing journal entries, account balance reconciliations, and

report preparation.

2. Interacts at all levels to produce timely, efficient, and accurate month-end close and all internal management and financial reporting for Management deliberation.

3. Make recommendations for changes as needed and ensure that company policies and procedures are followed.

4. Establish reporting formats to communicate and highlight cash flow requirements and projections.

5. Supervise team of Accounting and Administration staff to ensure they are motivated and provided proper support to meet their job duties and responsibilities

6.Perform ad-hoc functions as and when assigned by CEO/Management.

REQUIREMENTS:

1. Minimum bachelor’s degree in accounting, finance, or related field
2. Preferred candidate with Professional qualification (ACCA, CPA, others)
3. Minimum 7 to 10 years of experience of accounting experience, with at least 3 years of management experience preferably working in established architecture/ID fit out company.
4. Strong leadership skills with high level of self-motivation and initiatives, able to work well in a fast pact environment.
5. Strong analytical and problems solving skills.
6. Good command in English ,Bahasa and Mandarin

Perks & Benefits

• Commission and bonus
• Casual dress code
• Paid training and development
• Free Parking

COMPANY: MY ECOCLASS GROUP

POSITION: ACCOUNT MANAGER

KEY RESULT AREA:

1. Ensure the group’s financial governance and audit procedure are in place.

2. Develop financial strategies aligned with the company’s business plans and support

realization of long-term growth objectives.

3. Budgeting, tax planning and assist the CEO in treasury functions.

4. Focus on improving system efficiencies and business practices.

5. Oversee the daily accounting and operational functions of the group of companies.

RESPONSIBILITIES:

1. Manage the monthly financial close process, including ensuring all costs incurred are

properly recorded, reviewing journal entries, account balance reconciliations, and

report preparation.

2. Interacts at all levels to produce timely, efficient, and accurate month-end close and all internal management and financial reporting for Management deliberation.

3. Make recommendations for changes as needed and ensure that company policies and procedures are followed.

4. Establish reporting formats to communicate and highlight cash flow requirements and projections.

5. Supervise team of Accounting and Administration staff to ensure they are motivated and provided proper support to meet their job duties and responsibilities

6.Perform ad-hoc functions as and when assigned by CEO/Management.

REQUIREMENTS:

1. Minimum bachelor’s degree in accounting, finance, or related field
2. Preferred candidate with Professional qualification (ACCA, CPA, others)
3. Minimum 7 to 10 years of experience of accounting experience, with at least 3 years of management experience preferably working in established architecture/ID fit out company.
4. Strong leadership skills with high level of self-motivation and initiatives, able to work well in a fast pact environment.
5. Strong analytical and problems solving skills.
6. Good command in English ,Bahasa and Mandarin

Perks & Benefits

• Commission and bonus
• Casual dress code
• Paid training and development
• Free Parking

Roles & Responsibilities

• Handling invoicing and get acknowledge Delivery Orders from clients.
• Ensure account receivable and payable are perform in good manner.
• Assist to input financial data into accounting software with maintaining organized and up-to-date records.
• Maintaining proper filing and housekeeping of accounting record
• Support annual financial statement and audit preparations
• To perform other ad-hoc tasks and responsibilities as assigned by management to support the overall operations of the company.

Requirements

• Candidates must possess at least Diploma and above in accounting fields or any equivalent professional qualification
• Computer literate, proficient in Microsoft Excel, Word & Power point.
• Preferable female candidates
• Able to converse in English, Mandarin & Bahasa Malaysia.
• Clear communication in English both verbally and written.
• At least 1 year(s) relevant working experience
• Good attitude, responsible, self-motivated with good interpersonal skills, willing to learn and able to work well independently
• Familiar in SQL software is advantageous.

Contact : Esther 019-3869196 / send your resume to admin@capbbuilder.com

Benefits

• Commission and bonus
• Medical insurance
• Personal leave
• Annual leave & Medical Leave
• Medical & group insurance coverage
• Attractive annual performance bonus
• Incentives
• 5 days work basic

職位說明（包括具體職責和任務）

1. 管理和維護全套帳戶，確保準確性並符合適用標準。
2. 建立、維護和調節總帳、損益表和資產負債表。
3. 準備並確保及時提交月度管理報告和季度董事會報告（包括損益表、資產負債表和現金流量）
4. 負責審計、稅務和財務事宜。與審計師、稅務代理人、公司秘書、銀行家聯絡並維護開發和建設帳戶。
5. 協助公司融資。
6. 審查子公司帳目並為公司進行合併
7. 履行管理層不時指派的任何其他臨時職責

基本資格和經驗

1. 擁有會計學位的候選人以及馬來西亞會計師協會（MIA）會員
2. 了解會計原則、法定法律法規
3. 至少 5 年審計、稅務或財務、處理結帳和報告方面的工作經驗
4. 至少 3 年監督部屬的經驗
5. 具備IT知識並能熟練使用MS Office應用程式
6. ERP 系統知識將增加優勢（MYOB、AutoCount、Ostendo）
7. 出色的時間管理技能和處理多功能任務的靈活性
8. 注重細節，能夠獨立工作
9. 良好的團隊合作精神和良好的態度

理想的資格和經驗

1. 願意在需要時出差

津貼和福利

• 靠近公共交通、莎阿南市中心
• 團體醫療保險
• 團體人身意外保險
• 年假
• 有薪培訓和發展

職責：

• 準備每日銀行存款餘額調節表。
• 維護灌裝系統的正確記錄和組織。
• 負責日常財務和帳務管理工作。
• 完成每週銀行檢查，以確保銀行業務沒有差異。
• 檢查分行的小額現金回饋並簽發報銷支票。
• 檢查員工費用報銷並輸入員工報銷範本。
• 每月進行銀行對帳單核對並解決差異（如有）。
• 任何其他臨時任務。

要求：

• 至少擁有會計、金融或相關領域的學士學位並具有專業資格。
• 具有會計助理或會計文員經驗是額外的優勢。
• 出色的數學技能和發現數字錯誤的能力。
• MS Excel 的高級等級和會計軟體的良好知識。
• 組織和多任務技能。
• 能夠處理敏感、機密資訊。

津貼和福利

• 員工股權
• 休閒著裝要求
• 開放文化

COMPANY: MY ECOCLASS GROUP

POSITION: ACCOUNT MANAGER

KEY RESULT AREA:

1. Ensure the group’s financial governance and audit procedure are in place.

2. Develop financial strategies aligned with the company’s business plans and support

realization of long-term growth objectives.

3. Budgeting, tax planning and assist the CEO in treasury functions.

4. Focus on improving system efficiencies and business practices.

5. Oversee the daily accounting and operational functions of the group of companies.

RESPONSIBILITIES:

1. Manage the monthly financial close process, including ensuring all costs incurred are

properly recorded, reviewing journal entries, account balance reconciliations, and

report preparation.

2. Interacts at all levels to produce timely, efficient, and accurate month-end close and all internal management and financial reporting for Management deliberation.

3. Make recommendations for changes as needed and ensure that company policies and procedures are followed.

4. Establish reporting formats to communicate and highlight cash flow requirements and projections.

5. Supervise team of Accounting and Administration staff to ensure they are motivated and provided proper support to meet their job duties and responsibilities

6.Perform ad-hoc functions as and when assigned by CEO/Management.

REQUIREMENTS:

1. Minimum bachelor’s degree in accounting, finance, or related field
2. Preferred candidate with Professional qualification (ACCA, CPA, others)
3. Minimum 7 to 10 years of experience of accounting experience, with at least 3 years of management experience preferably working in established architecture/ID fit out company.
4. Strong leadership skills with high level of self-motivation and initiatives, able to work well in a fast pact environment.
5. Strong analytical and problems solving skills.
6. Good command in English ,Bahasa and Mandarin

Perks & Benefits

• Commission and bonus
• Casual dress code
• Paid training and development
• Free Parking

角色和職責

• 處理發票並獲得客戶確認的交貨訂單。
• 確保應收帳款及應付帳款良好履行。
• 協助將財務資料輸入會計軟體，並維護有組織的最新記錄。
• 保持會計記錄的正確歸檔和管理
• 支援年度財務報表和審計準備
• 執行管理層分配的其他臨時任務和職責，以支援公司的整體運作。

要求

• 候選人必須至少擁有會計領域的文憑及以上學歷或任何同等的專業資格
• 懂電腦，精通 Microsoft Excel、Word 和 Power point。
• 優選女性候選人
• 能夠用英語、華語和馬來語交談。
• 用英語進行清晰的口頭和書面溝通。
• 至少 1 年相關工作經驗
• 態度良好，有責任心，有上進心，有良好的人際溝通能力，願意學習，能夠獨立工作
• 熟悉SQL軟體者優先。

聯絡方式： Esther 019-3869196 / 發送履歷至 admin@capbbuilder.com

好處

• 佣金和獎金
• 醫療保險
• 事假
• 年假和病假
• 醫療和團體保險
• 極具吸引力的年度績效獎金
• 激勵措施
• 基本工作5天

職責：

• 依照會計原則管理全套帳戶。
• 及時進行月末結算。
• 準備銀行往來調節表並監控每日銀行餘額。
• 準備每月管理報告和其他帳戶相關事宜。
• 協助審計和稅務準備。
• 確保正確維護文件和歸檔以支援所有會計分錄。
• 執行日常會計操作。
• 承擔任何其他臨時會計任務。

應付帳款：

• 應計費用 -> 沖銷
• 發票存入應付帳款系統
• 處理付款
• 檢查和驗證發票
• 歸檔和維護供應商記錄
• 準備付款支票，包括線上付款
• 執行帳戶對帳

應收帳款：

• 維護計費系統
• 產生發票和帳戶報表
• 執行帳戶對帳
• 維護應收帳款文件和記錄

要求：

• 至少擁有會計學士學位。
• 至少 2 年會計或相關領域的工作經驗。
• 深入了解會計和公司財務的原則和程序。
• MS Excel 的高級等級和會計軟體的良好知識。
• 注重細節和保密，組織嚴密，在壓力下運作良好。

津貼和福利

• 年假
• 醫療的

Job Responsibilities

• Forge and nurture strong relationships with existing and potential clients.
• Identify and cultivate qualified sales leads to drive business growth.
• Sell and negotiate Nippon Express' comprehensive suite of logistics services.
• Secure and retain new clients by delivering exceptional value propositions.
• Prepare accurate and competitive quotes for both current and prospective clients.
• Leverage analytical skills to develop customized logistics plans.
• Proactively anticipate and troubleshoot potential issues, ensuring seamless freight movement.
• Conduct post-shipment follow-ups to gauge customer satisfaction and identify areas for improvement.
• Achieve individual, team, and company objectives through dedicated performance.
• Collaborate seamlessly with Operations and international partners to optimize freight movement efficiency.

Requirements:

• Minimum 3-5years work experience in a multinational company, preferably in the logistics, ocean forwarding, domestic and cross border transportation, semiconductor & technology.
• Good command of spoken and written English and Bahasa Malaysia language is a must.
• Advance hands-on knowledge of Microsoft Excel and Power Point.
• Exposure to Salesforce or other CRM software.
• Exceptional customer service skills with the ability to negotiate rates, sell services, and build professional relationships via telephone and email.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal development opportunities

Job Description:

1. Maintain accurate records of business development activities, including client interaction, proposals and agreements.
2. Assist on updating client records in system and also job listing.
3. To send the agreement to the new potential client
4. To do follow up call to our clients.

Qualifications & Skills:

• Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field.

• Strong organizational and multitasking skills.

• Excellent communication skills, both written and verbal.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

• Ability to work effectively as part of a team.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Flexible working hours
• Personal leave
• Personal development opportunities

JOB DESCRIPTION

Company background: Manufacturing

1)Fully in charge of handling bank accounts including bank reconciliation and managing the local and foreign account.

2) Analyze and prepare monthly forecast report on the company cash movement. 3)Preparing and monitoring budget for each department

4)Fully in charge of monitoring the company cash flow and ensuring the cash is sufficient for operating expenses.

5)Fully in charge of Account Payable including preparing the monthly Ageing Report and creditor reconciliation.

6)Prepare the payment listing for the local and foreign supplier to ensure all the payments can be made as scheduled.

7)Fully in charge of monitoring the Account Receivable and assisting the subordinate to ensure all payment receives as per scheduled.

8)Fully in charge of monitoring and checking the entire invoice to ensure the entire invoice input correctly and precisely.

9)Prepare all preliminary work in closing monthly management report and liaise with other department in compile and record closing document.

10)Assist on preparation of periodical management accounts, cash flow planning, financial analysis, and report to top management.

11)Prepare schedule and report for year-end Audit and Tax Computation.

12)Fully in charge of the tax queries by the tax agent on expenses and payable items.

13)Work closely with other departments in performing company sales, purchasing and other financial reporting activities.

14)Coordinate twice a year stock internal stock take activity.

15)Assist external auditors in performing annual stock take evaluation and present annual management account to prepare Audited financial statement

16) Liase with Company Secretary secretarial matter

17) Fulfill any adhoc task /report request by Managing Director

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Personal development opportunities

職位描述

公司背景：製造

1）全面負責銀行帳戶的處理，包括銀行對帳以及本地和國外帳戶的管理。

2) 分析並準備公司現金流動的月預測報告。 3）各部門預算的編制與監控

4）全面負責監控公司現金流量，確保現金充足用於營運費用。

5）全面負責應付帳款，包括準備每月帳齡報告和債權人對帳。

6) 為本地和國外供應商準備付款清單，以確保所有付款都能按期支付。

7) 全面負責監控應收帳款並協助下屬確保所有款項按期收到。

8）全面負責對整張發票進行監控檢查，確保整張發票輸入正確、準確。

9)準備結帳每月管理報告的所有前期工作，並與其他部門聯絡編制和記錄結帳文件。

10)協助編制定期管理帳目、現金流量計畫、財務分析並向最高管理階層報告。

11）準備年終審計和稅務計算的時間表和報告。

12）全面負責稅務代理人對費用及應付項目的稅務查詢。

13）與其他部門密切合作，執行公司銷售、採購和其他財務報告活動。

14）每年協調兩次庫存內部盤點活動。

15)協助外部審計師進行年度盤點評估並提交年度管理帳目以準備經審計的財務報表

16) 與公司秘書聯絡秘書事宜

17) 完成總經理的任何臨時任務/報告要求

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險
• 事假
• 個人發展機會

職位描述

公司背景：製造

1）全面負責銀行帳戶的處理，包括銀行對帳以及本地和國外帳戶的管理。

2) 分析並準備公司現金流動的月預測報告。 3）各部門預算的編制與監控

4）全面負責監控公司現金流量，確保現金充足用於營運費用。

5）全面負責應付帳款，包括準備每月帳齡報告及債權人對帳。

6) 為本地和國外供應商準備付款清單，以確保所有付款都能按期支付。

7) 全面負責監控應收帳款並協助下屬確保所有款項按期收到。

8）全面負責對整張發票進行監控和檢查，確保整張發票輸入正確、準確。

9)準備結帳每月管理報告的所有前期工作，並與其他部門聯絡編制和記錄結帳文件。

10)協助編制制定期管理帳目、現金流量計畫、財務分析，並向最高管理階層報告。

11）準備年終審計和稅務計算的時間表和報告。

12）全面負責稅務代理人對費用及應付項目的稅務查詢。

13）與其他部門密切合作，執行公司銷售、採購和其他財務報告活動。

14）每年協調兩次庫存內部盤點活動。

15)協助外部審計師進行年度盤點評估並提交年度管理帳目以準備經審計的財務報表

16) 與公司秘書聯絡秘書事務

17) 完成總經理的任何臨時任務/報告要求

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險
• 事假
• 個人發展機會

職位描述：

1. 維護業務開發活動的準確記錄，包括客戶互動、建議和協議。
2. 協助更新系統中的客戶記錄以及職位清單。
3. 將協議發送給新的潛在客戶
4. 給我們的客戶進行跟進電話。

資格和技能：

• 工商管理、行銷或相關領域的文憑或學士學位。

• 強大的組織能力和多工處理能力。

• 優秀的書面和口頭溝通能力。

• 熟練使用Microsoft Office（Word、Excel、PowerPoint）。

• 作為團隊的一部分有效工作的能力。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 彈性的工作時間
• 事假
• 個人發展機會

Key Responsibilities:

• Responsible for Sales and Project Management for Industrial Printing.

• Presenting sales and solution and demonstration to customers.

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.

• Present sales, revenue and expenses reports and realistic forecasts to the management team.

• Identify emerging markets and market shifts while being fully aware of new product and competition status.

• Creating sales prospects, perform sales canvassing and all preliminary work.

• Other task/s as and when assigned by the company.

• Requirement of candidate, experience from Label Converter, Flexible packaging & Offset: Pressure sensitive adhesive, Pre-press, Conventional press, Digital press, Digital embellishment, Finishing & QC.

As Reservations Officer you will directly support the Revenue Manager in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team members. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will be working on inventory management, including allotments, groups blocks and rate codes in all applicable systems. 

About Us
Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Join us on this exciting journey as we expand our operations in Malaysia. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.

About The Role
We are currently seeking a highly motivated and skilled individual to join our team as a Special Officer to Chairman. As a Special Officer to Chairman, you will play a crucial role in supporting the Chairman in managing their responsibilities and driving strategic initiatives forward. You will work closely with the Chairman to ensure effective communication and alignment between various stakeholders within the organization.

Responsibilities

• Assist the Chairman in preparing for high-level meetings, including researching and gathering relevant information.
• Coordinate and manage the Chairman's calendar, scheduling appointments, and making travel arrangements as needed.
• Provide support in drafting and editing important documents, presentations and reports.
• Act as a liaison between the Chairman and the other executives, employees, clients and external stakeholders.
• Conduct thorough research and analysis on industry trends, competitors and market opportunities.
• Monitor and track progress on key projects and initiatives, ensuring deadlines are met.
• Handle confidential and sensitive information with the utmost discretion and professionalism.
  
  

• Strong-bias for action
• Strong work ethic and willingness to take on any task
• Comfortable working in an extremely fast paced and international environment
• Experience supporting c-suite/senior stakeholders
• Strong project/program management and organizational skills
• Highly organized
• Highly proficient excel skills
• Excellent verbal and written communication skills
• Ability to navigate and embrace ambiguity
• High EQ (Emotional Intelligence)
• 4+ years of full-time work experience with at least 2 years as a Special Officer/Executive Assistant

At Bjak, we offer the opportunity to be part of a fast-growing company at the forefront of innovation in financial services. As the Product Manager, you will play a key role in driving the success of our operations while working in a dynamic, supportive, and collaborative environment.

Joining Bjak offers:

• The chance to make an immediate impact on Bjak’s success in Malaysia.
• A creative and flexible work environment that encourages innovation.
• Competitive compensation, benefits, and opportunities for professional growth.

About Us

At Teleport, we're the #1 logistics service provider in ASEAN, and we're all about making logistics simple, human, and quick, shaking up the industry across Southeast Asia. Our mission? To move things across Southeast Asia better than anyone else. We are driven by our values: Move with urgency—because time is crucial; Aim to pioneer—constantly innovating to stay ahead; Do it with intent—delivering with purpose and precision; and Keep it real—maintaining authenticity and transparency in all we do.

Learn more about #Teleport by checking out the link below:

https://www.teleport.it/

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Proactively monitor and update shipments' movements from origin to destination.

• Troubleshoot any possible delays or actual delays.

• Ensure engagement and clarity in communication with the internal operations team and any other related department to ensure the movement and commitment to the platform.

• Develop a deep understanding of the order performance-related matter in the current operation.

• Escalate to Network Control Centre Team Lead if any issue arises beyond their control.

• Build a community culture with high standards and strong values.

• Ensure our service professionalism and availability.

• Any other tasks as assigned by the superior.

• Able to work on a shift basis.

• Able to communicate and write in English and Mandarin.

• Strong people management skills to deal with a large and diverse team.

• Is resourceful and a fast thinker - able to solve problems on the go and adapt quickly.

• Results and performance-driven, preferring data to drive your everyday decisions.

• Possess a hands-on mentality and an analytical and structured way of working.

• Able to operate successfully in a lean, fast-paced organization to scale quickly.

• Self-motivated with a focus to exceed set goals.

• Comfortable adapting to new technologies.

Responsibilities

• Customer service and relations is the primary contact for shoppers as soon as they step into the mall
• Handles all customers enquiries/complaints and passing them on to the appropriate department.
• Knowledgeable of mall’s services, facilities, stores / locations, promotional activities.
• Taking information from customers (eg. Filling up the log book for complaints, lost & found etc) and entering it in a database (where available)
• Making sure that the customer's experience is a positive one.
• Establish and maintain good relations with Retailers as well as entertain any complaints and passing them to the relevant departments
• Information dissemination to relevant departments on complaints and monitoring/follow-up of response/resolution of problems by departments.
• Facilitating customers with special needs.
• Assist Marketing & Leasing Department on promotions/events/launches/functions etc.
• Assist Marketing & Leasing Department and monitor promotions/events set-up and dismantling
• Assist Marketing & Leasing Department on conducting interviews with shoppers
• Assist Management to distribute circulars to tenants
• To carry out other duties and responsibilities which may be assigned by the superior from time to time.

Requirements

• Minimum SPM and preferably with related Diploma in Business/ Economics/ Communication/ Marketing or equivalent
• Minimum two (2) years’ experience in related field or Customer Service
• Good communication skills in English and Bahasa Malaysia
• Computer literate and proficient in Microsoft Office
• Ability to work under pressure and meet deadlines.
• Able to work on shifts, weekends and during night or early morning set-up for promotion space vendors, event organizers and VMD work (as and when required)
• Applicants must be willing to work in M3 Mall

We are looking for those that are willing to give us their full commitment and are truly interested in making money and improving their income. Come join us!

Kami sedang mencari mereka yang bersedia memberikan komitmen penuh dan benar-benar berminat untuk menjana wang dan meningkatkan pendapatan. Jom sertai kami!

JOB DESCRIPTION / DESKRIPSI KERJA :

• Call customers and discuss payment terms and payback plans/ Panggil pelanggan dan bincangkan syarat pembayaran dan pelan bayaran balik.
• Handle questions or complaints/ Mengendalikan soalan atau aduan .
• Plan a strategy for recovering unresolved payments / Rancang strategi untuk mendapatkan semula pembayaran yang belum diselesaikan.

·         Investigate and resolve payment or account issues / Menyiasat dan menyelesaikan masalah pembayaran akaun

REQUIREMENTS / KEPERLUAN :

• Malaysian citizen / Warganegara Malaysia
• Age 19 - 35 years old / Berumur 19 - 35 tahun
• Fluent in Bahasa Melayu / Fasih berbahasa Melayu
• Positive attitude, pleasant personality / Sikap positif, personaliti yang menyenangkan
• Good work ethics / Etika kerja yang baik
• Someone who is discipline and can work in a pressured environment / individu yang disiplin dan boleh kerja di bawah tekanan

With or without experience can apply / Ada atau tiada pengalaman boleh memohon

BENEFITS / KEBAIKAN :

• Training provided / Latihan disediakan
• Commission & Unlimited bonus / Komisen & Bonus tanpa had
• Performance bonus / Bonus prestasi
• EPF & SOCSO
• Annual leave / Cuti tahunan

Financial Closing

• Perform monthly and yearly financial closing – to ensure all information are proper recorded.
• Perform Balance Sheet reconciliation on monthly basis – to ensure the accuracy and properly classified of transactions.
• Responsible for recharges to and from intercompany.

Account Payables

• Ensure that expenses allocation to business unit and complied with Company Policies and Local regulation.
• Payment process – assembling and verifying the accuracy as well as the completeness of supporting documents of Suppliers’ Invoice with Purchase Order and Delivery Order in procurement system, prepare Payment Vouchers in accounting system and perform payment in the bank electronic payment system on a timely manner to avoid any late payment charge.
• To be the contact point for the vendors on day-to-day financial related issues including reconciliation of the vendors’ ledgers.
• Procurement analysis – to ensure purchases are in accordance to procurement policies and follow up on status of goods received and invoice from vendors.

Contract Management

• Contract management – to ensure compliance with procurement policies.

Others

• Continually update SOPs, check and balance actions, identify and drive accounting and finance process efficiencies and improvements.
• Assist in handling cash flow management, audit and tax matters and liaise with relevant authorities and bodies.
• Involvement and support in projects including accounting related system upgrade or customization, procurement and yearly sub-actions.
• Any ad-hoc duties as and when required.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Position Overview:

As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently.

Responsibilities

• Own customer communications from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance to customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• Fresh graduates are encouraged to apply.
• 2-3 years of working experience as customer service is a plus point.
• Required language(s): English, Mandarin
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• Applicants must be willing to work on rotational shifts including evenings & weekends.
• A positive attitude and a commitment to delivering outstanding service.
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.
• This role is not open for non-local.

• You will be working in a fast-growing startup that promotes flexible and open culture
• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary