Job Responsibilities:

• Builds business by identifying and selling property; maintaining relationships with clients.
• Identifies sales opportunities by identifying property and evaluating their position in the industry; researching and analyzing sales options.
• Establishing contact and developing relationships with prospects; recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance and project information
• Stays informed about industry trends, market activities, and competitors to identify summaries of surrounding projects.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing Company standards.
• Maintains professional and technical knowledge by attending educational workshops; attend to agency briefing; assist agency to close sales; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related KPI as needed especially sales target given.

Key Skills Requirements:

• Presentation Skills
• Client Relationships
• Emphasizing Excellence
• Negotiation
• Prospecting Skills
• Meeting Sales Goals
• Creativity
• Sales Planning
• Independence
• Motivation for Sales

Job Requirements:

• Candidate must possess at least a SPM/"O" Level, any field
• Required language(s): Bahasa Malaysia, English
• At least 2 year(s) of working experience in property consultation and sales will be an added advantage 
• Willing to work during weekend and public holidays
• Based at D'Island Puchong Sales Gallery

This is a fantastic opportunity for an experienced Commercial Account Development Senior Manager /Associate Director who has prior experience generating new revenue from existing clients. Taking direct accountability for at least 2 major global clients, the Account Development SM/AD combines an excellent knowledge of the FMCG industry and a deep understanding of NIQ products and services. You will be responsible for aligning key customer priorities and insights with NIQ’s capabilities, identifying and converting opportunities to deepen commercial relationships and drive additional revenue.

You will develop and maintain effective relationships with individuals and teams both internally and with the clients, to provide best-in-class NIQ/client commercial partnerships.

We are looking for someone ready to drive positive change, able to challenge wider business processes, and be fully driven by achieving success with the support of the wider industry team.

You will need to engage at all levels and work successfully across a matrixed organization structure, fully leveraging the service model.

Responsibilities

• Individual seller responsible for accelerating organic growth whilst delivering on revenue plans
• Own the commercial relationship with your clients, develop Joint Business Plans and a strong understanding of your clients’ business strategy, objectives and growth opportunities
• Devise a strategic approach with agile and flexible solutions that deliver value to our clients in a profitable way
• Deliver revenue plans by negotiating the renewal of contracts and continuous services with clients
• Identify sales opportunities for NIQ services and solutions to help the client achieve their strategic objectives
• Own and deliver on global contractual commitments with clients
• Build and maintain strong networking and C-suite engagement with key players in the clients’ business, and lead discussions with a wide range of decision influencers and budget owners
• Partner and develop effective relationships with Market Sales Leaders, Customer Success and relevant teams in the region to enable them to achieve their targets
• Represent and advocate for the NIQ brand through external events to unlock opportunities among clients

Job Description:

• Entering and uploading transaction reports and invoices into company databases
• Sorting, coding, matching and filing invoices, expense reports and complete and incomplete transactions
• Organizing and maintaining creditor and vendor files and corresponding with vendors and creditors
• Preparing and processing electronic payments, transfers and financial transactions
• Processing incoming payments and accounts and ensuring compliance with financial regulations and procedures
• Evaluating reports and verifying discrepancies to resolve client billing issues and to finalize client payments
• Maintaining accurate records and providing documentation for auditing and tax reporting purposes
• Perform bank reconciliation and payment records verification
• Perform supplier reconciliation
• Perform various reconciliation for amount received or invoice/PO/DO before requesting for payment
• Prepare weekly reports on accounts receivable, aging and unbilled amount
• Prepare weekly reports for payable amount, budget (to manage liquidity) and operating expenses
• Resolve any discrepancies and ensure all clear
• Follow up with the collections from relevant parties
• Perform other ad-hoc tasks assigned

Job Requirement:

• Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in Finance/Accountancy or equivalent from a recognized institution
• At least 1 years of relevant working experience. Experience in property development industry is an added advantage
• Detailed with excellent problem-solving skills, proactive and able to meet tight deadline.
• Knowledge in IFCA.net and SQL system will be an added advantage
• Well verse in Microsoft Office software
• Possess good analytical skills, meticulous, positive working attitude, committed, good interpersonal skills and follow up skills.
• Ability to build good relationship internally and externally

Summary of Senior Account Executive – Income Auditor (IA), General Cashier (GC), Payable (AP), General Ledger (GL)

To ensure proper and correct posting and mapping in AR / AP / Inventory / Revenue / Receipt / GL modules and others related in system both manually and software. 

To ensure all revenue and expenses are taken up and booked accurately into accounting system and monthly management reports are produced in timely manner as required by the holding company.

To ensure all accounting entries are appropriately performed with accordance to Malaysia Accounting Standard and are in line with Hotel Policies and Standard.

To directly assist Financial Controller in day-to-day Finance & Accounting operations, accounting matters, audit and other Finance administrative tasks as and when it is required.

Duties and Responsibilities :

a) Income Auditor

1. To coordinate the daily functions of Night Audit and Income Audit are performed with accordance to Hotel Accounting Standard and Company’s policies.
2. Reconcile all other Miscellaneous Income in PMS and prepare itemized listing for each income for tax purposes.
3. Input all income and payment into Daily Revenue Report and to tally with Guest Ledger, Deposit Ledger and AR Ledger movement.
4. Prepare daily revenue report complete with statistic of Room and F&B. Distribute to department head timely basis.
5. Prepare daily revenue journal, ensuring that revenues have been classified to the correct general ledger code and import by GL on daily basis into Q3 Financial System.
6. Review Rate Variance Report and notify Financial Controller on any unauthorized discrepancy.
7. Review and audit Room Discrepancy Report (Maid Room Checklist against Front Office system room status).
8. Conduct physical spot check on ‘000’ and ‘0S’ Room on timely manner or as assigned by Financial Controller.

b) General Cashier

1. Monitor compliance with hotel policies for House Banks, Daily Banking of Cash and Foreign Exchange Policies (if any).
2. Collect daily cashier envelopes from drop safe in presence of a witness each morning. Open and count contents of each envelope in presence of a witness and record cash totals on general cashier report. Ensure witness signature is obtained.
3. Conduct bank trip to deposit daily cash collection into respective bank account in presence of at least one witness via Hotel registered vehicle or any mean of transportation as approved by Financial Controller.
4. Prepare daily General Cashier report and forward to Financial Controller for review.
5. Responsible in posting Bank In Slip for cash collection and clearing the Cash Clearance Ledger.
6. Responsible in updating Cash Receipt in Bank Reconciliation Statement.
7. Process Petty cash and as required and reconcile weekly.
8. Reimburse approved petty cash claims to departments on a timely basis and submit Cashier float reimbursement cheque request to AP Shared Service when the amount fall to minimum PAR of RM1,000.00 (One Thousand).
9. Compile cashier overage/shortage report and ensure report is routed to department head for review then submit to Financial Controller at end of each month for review. Investigate any individually significant variances on a timely basis and report any unexplained variances to the Financial Controller.
10. Ensure General Cashier float is counted with an independent witness at least once per month and to conduct surprise float check at all outlets.
11. Ensure all house floats are supported by current, fully completed and approved house bank contracts and recipient fully understands contract per hotel policy.
12. Ensure house float is returned by any terminating employees. After float has been returned, cancel float contract and send a copy to Human Resources, retaining the original for your records.
13. To maintain the safety of GC Safe Deposit Box and Drop In Safety Box keys and passwords at all time.
14. To maintain sufficient small notes for operation use.

c) Accounting General

1. Prepare and post journal vouchers of all accrual expenses.
2. Perform reconciliation on accrual accounts and to tally with General Ledger and update in reconciliation schedule at month end.
3. Perform Bank Reconciliation and ensure the Cash Book in General Ledger is tally with Bank Statement on 30th or 31st monthly.
4. Undertake any other tasks as requested by the Financial Controller from time to time.
5. Bring to the attention of the Financial Controller any matter requiring attention.
6. To co-ordinate with all Head of Departments on monthly reports for account closing purposes and ensure reports are received on timely manner (eg. Utility, Inventory, Kitchen Inter-Transfer, Store Issue etc)
7. To validate and verify the Verification & Approval Form (VAF) before Account Assistant sending out via HelloSign.
8. To co-ordinate with Account Assistant and Account Officer that all balance sheet reconciliations are performed on timely manner.
9. To co-ordinate with Account Assistant and Account Officer that all monthly journals, accruals and prepayment are accounted for.
10. To co-ordinate with Account Assistant that all payment obligations are remitted on timely manner

a) Rental – before 7th monthly (current month)

b) Contract Labour – before 7th monthly (last month)

c) Statutory/Taxes – minimum 2 (two) weeks prior to its due date.

d) All contracted services – first week monthly

d) Finance General

1. To periodically update Contract / Licence / Insurance Listing and ensure they are renewed before expiry date.
2. To ensure tax return form are submitted on timely manner.
3. To ensure Budget are posted into Q3 Financial before opening new fiscal period in Q3F.
4. To co-ordinate with all Finance and Accounting team members during the audit period and ensure all documentations are in place.
5. To assist Financial Controller on audit inquiries.
6. Maintain an effective filing system for all accounting documents (journals, receipts, revenue and sales transaction slips and invoices, stock card, cheque register, payment voucher, fixed asset invoices and register, etc) for future reference and to safe-keep for at least 7 (seven) years for Custom Audit.
7. Maintain an effective filing system for all Contracts/Licences /Taxes /Insurance
8. To provide and maintain all Hotel Contracts / Maintenance Agreement / Deposits records with Suppliers / Contractors
9. Bring to the attention of the Financial Controller any matter requiring attention.
10. To take charge and represent Financial Controller in Accounting & Finance matters during his/her absence.

Job Requirement :

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Finance / Accountancy / Banking, Hospitality / Tourism / Hotel Management, Business Studies / Administration / Management
• Preferably at least 3 years of related working experience.
• Preferably Executives (Hotel) specializing in Accounting / Auditing or equivalent.
• Good communication skills in English, Malay language for both spoken and written
• 1 Full-time positions available

Job Descriptions:

• To provide technical support, planning and implementation of housing defects maintenance activities and tasks to ensure smooth running of management.
• Troubleshoot and solving emergency in the most effective and efficient manner with main contractor, Subcontractor.
• Liaise and coordinate with project personnel, Customer Relation Officer, Customer or end user (house owner) on scheduled and unscheduled maintenance/ defects issues in the best manner.
• To carry out predictive & preventive maintenance/defects works according to the planned schedule.
• Assist to develop and enhance existing maintenance/ defects program management to be more proactive manner.
• Comprehensive records keeping of all maintenance/ defects activities.
• Plans and implement daily, weekly, monthly and yearly routine maintenance/ defects programs and emergency recovering plans.
• Attending to customer, contractor on site to support and coordination works.
• Follow up with the daily routine job that has been assigned by the Manager
• Execute or perform any task or assignment that may be assigned by the superior.
• Preparing SOP for end users to use where necessary.
• Manage maintenance/defects inventory (tools, spare parts and etc.) to ensure parts are available in time of needs.
• To ensure good housekeeping is maintained at all times (5S).
• May be required to work in shift or weekend to support the required maintenance/ defects activities.
• Perform other ad-hoc tasks assigned
• Discuss and update the status to the superior timely.
• To be based at Batu Pahat Branch Office
• Working period of Monday-Saturday (8am-5pm)

Job Requirement:

• Candidate should possess a Diploma / Advanced Diploma, Bachelor Degree, Professional Certificates or equivalent in Architecture,Property Development / Real Estate Management,Engineering (Civil),Human Resource Management
• Preferably at least 2 years of related working experience.
• Preferably specializing in Customer Service or equivalent.
• Good communication skills in English,Malay language for both spoken and written
• 1 positions available
• Possess good analytical skills, meticulous, positive working attitude, committed, good interpersonal skills and follow up skills.
• Ability to build good relationship internally and externally
• Multi-tasking is expected.
• Able to work independently under minimal supervision.
• Able to work under pressure and meet deadline
• To be based at Batu Pahat Branch Office.

Job Brief:

Job Responsibilities:

Responsibilities

• Manage both direct and indirect tax compliance matters of LBS Group for both Malaysian and overseas entities ensuring compliance.
• Prepare / review transfer pricing (“TP”) documentation and assist in the implementation of TP requirements on related companies’ transactions.
• Support Accounts team on tax provision calculation.
• Liaise with tax authorities, government agencies, tax consultants and other external parties on all tax matters for the Malaysian and overseas entities within LBS Group.
• Assist business / operating units on the tax implications from new business structure / transactions.
• Handle tax audits and queries from tax administration on as-needed basis.
• Follow up on findings from tax audits and advise required changes for improving tax compliance status

Job Requirements:

Requirements

• Candidate must possess at least a Bachelor’s degree in Accountancy / Commerce Accounting / Finance / Professional Qualifications (ACCA, CTIM, CPA or CIMA) or equivalent from a recognized institution
• Minimum 1 year of relevant experience in a tax / accounting / commercial firm. Experience in property development industry is an added advantage
• Knowledge in IFCA software will be an added advantage
• Excellent command of English, Bahasa Malaysia and Chinese – both verbal & written
• Possess an analytical mind and curious nature, meticulous, committed, and willing to learn.
• Able to build good rapport internally and externally.
• Proficiency in Microsoft Office software and good time management is expected.

Scope of Responsibilities

1.  Performs internal auditing work; providing input to development of the Annual Audit Plan. Maintains all organisational and professional ethical standards.
2. Ensure compliance with regulations, related to the Environmental Quality Act, Safety and Health Act, and management system standards, while ensuring that the QESH achieves its intended results by incorporating a process approach, risk-based thinking, and implementing improvements to enhance performance.

Key Task

1.   Supervise the compilation of the organisation's key risk areas and provides input to the development of the Annual Audit Plan.
2. Performs audit procedures, including identifying and defining issues, developing criteria, reviewing and analysing evidence, and documenting client processes and procedures.
3. Conducts interviews, reviews documents, composes summary memos, and prepares working papers.
4. Identifies, develops, and documents audit issues and recommendations using independent judgement concerning areas being reviewed.
5. Communicates the results of audit via written reports and oral presentations to management.
6. Develops and maintains productive client and staff relationships through individual contacts and group meetings.
7. Pursues professional development opportunities, including external and internal training and professional association memberships, and shares information gained with co-workers.
8. Represents Internal Audit on organisational project teams.
9. Undertake other duties as directed by the Senior Manager - Internal Audit.

Requirements

1.  Qualification: Minimum diploma, or degree, or professional qualification/ certification (e.g. CIA, CMIIA, CA(M), CPA or CISA).
2. Experience: Minimum 5 to 8 years relevant working experience in auditing, accounting, or Operations.
3. Specific skills/ abilities:

• Skills in applying internal auditing principles & practices.
• Skills in collecting & analysing complex data, evaluating information & systems, and drawing logical conclusions.
• Good planning skills, and in maintaining composure under pressure while meeting multiple deadlines.
• Computer literate in preparing working papers and reports.
• Effective verbal and written communication skills.
• Good interpersonal, negotiation and problem-solving skills.    

Personal qualities:

• Ability to work with minimum supervision and result-oriented.
• Open minded with positive work attitude.
• High integrity & discipline, team player, self- motivated and resourceful.

Job Responsibilities:

Responsibilities

1. Responsible for overall planning of project development.
2. Involve in land acquisition, project inception feasibility study, design conceptual and development.
3. Liaison with local authorities and consultants for all submission and approvals are obtained timely.
4. Attend authorities and client consultant meetings.
5. Coordinate with Marketing and Contract Departments regarding SPA, launching, costing, tender, building materials and specification.
6. Report to the management regarding planning, submission and approvals status.
7. Create and maintain project documentation and filing.
8. Other duties assigned as and when required.

Job Requirements:

Requirements

1. Candidate must possess at least a Diploma or Bachelor Degree in Civil Engineering from recognized institution
2. Familiar with the authorities' submission and approval procedures
3. Minimum 5 year(s) of working experiences in property development industry related to project planning and development
4. Familiar with work scheduling / planning and good in report writing
5. Possess a positive attitude, ability to organize, plan, meet deadlines and work well under pressure
6. High level of initiative & able to work independently
7. Required skill(s): MS Office, Excel, MS Project, Power Point, Autocad, etc.
8. Good communication skills in English and Bahasa Malaysia
9. Willing to travel.

Your responsibilities as the E-commerce Executive will include but not limited to:

• Overall e-commerce guideline and flows understanding.
• Conduct a thorough analysis of the customer journey on our e-commerce website.
• Identify opportunities to enhance the overall user experience and increase conversion rates.
• Collaborate with the technical team to ensure the website is running smoothly and perform regular maintenance tasks.
• Troubleshoot and address any issues related to website functionality promptly.
• Maintain product listings, ensuring accurate and up-to-date information.
• Regularly review and update website content, including images and descriptions.
• Assist in setting up and managing promotions, discounts, and special offers on the website.
• Monitor the performance of promotions and provide insights for improvement.
• Contribute to the creation of engaging and persuasive product descriptions, promotional content, and marketing copy.
• Ensure consistency in brand messaging across the website.
• Utilize data analytics tools to analyse E-commerce performance metrics and identify areas for improvement.
• Assist in generating reports and insights to support decision-making processes.
• Collaborate with marketing and sales teams to align promotional activities with customer journey optimization efforts.
• Coordinate with the creative team for the development of visually appealing content.
• Any other assignments as directed by immediate superior as and when required.

You will play an important role to:

• Coordinate, direct and control the work of the sales personnel and ensure the achievement of sales targets and objectives.

• Ensure good knowledge of the market and monitor competitors' activities and provide any marketing data for management's information.

• Communicate with the field sales force on the company policies, product development, sales programs.

• Appraise the performance and assist in the training and development of sales personnel.

• Ensure all relevant market/business information relating to the credit worthiness and/or financial standing of any sales prospects are communicated earliest to all sales personnel and take necessary business protection action immediately.

• Ensure Company stated credit terms are adhered to and be responsible for all collection of debts from customers in a timely manner.

• Ensure leasing arrangements for customers are adhered to strictly and complete all relevant documentation in the shortest possible time.

• Reviews market analyses to determine customer needs, price schedules, and discount rates.

• Monitors and evaluates the activities and products of the competition.

• Maintains good relations with customers, advise them of Company's services and provide product and pricing information.

• Close liaison with technical team on any technical problems and ensure they are attended to immediately.

To be successful in this role, you will need to have:

• Handling corporate account with good presentation skill

• Strong passion in helping customers in their business digitization journey and have established a comprehensive client base through your past & current sales roles.

• Passionate about sales and derive satisfaction in being able to articulate the business benefits of Konica Minolta’s IT offerings and deliver positive outcomes that enhances & improves your client’s business.

• A strong team player and have demonstrated the ability to collaborate effectively with different internal supporting business units such as Support, Engineering, Operations & Marketing.

NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between NielsenIQ and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.   

 RESPONSIBILITIES  

• Summarize data in tables, charts, and graphs  
• Analyze and interpret sales data 
• Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations  
• Review data for errors and inconsistencies  
• Use internal tools and data sources  
• Independently discusses analysis design to best answer client questions with CBP/client  
• Discuss design and calculate the Quantified Business Opportunity  
• Drive time/cost-effectiveness on the project  
• Support meeting the COE objectives as a whole  
• Inspire peers and co-workers  

Job Requirement:

• Candidate should possess a Bachelor Degree or equivalent in Finance / Accountancy / Banking,Property Development / Real Estate Management,Business Studies / Administration / Management
• Preferably at least 2 years of related working experience.
• Preferably specializing in Finance / Banking / Insurance or equivalent.
• Good communication skills in English,Malay,Mandarin language for both spoken and written
• 1 positions available

You will play an essential role in managing research projects from start to finish; supporting the Senior Manager on research design, analysis, reporting through to presenting findings to clients. We will arm you with the best in market research skills and capabilities, through on the job coaching and structured training. You will also be given access to our full range of data and analytics solutions. Whilst we love surveys, we also have plenty of other data to quench your curiosity and wow your clients.

Responsibilities:

• Maintaining and building an accurate, complete, up-to-date understanding of the market with insightful data and intelligence
• Accountable for analyses, charting and performing quality checks for analytic reports
• Assisting in developing analytical solutions, consumer insight recommendation and developing questionnaires aligned with client goals and needs
• Assisting in preparation of proposals and credential presentations
• Ensuring timely and quality deliverables and services to clients
• Providing administrative and operational support in research projects
• Collaborating with the various internal teams for research projects

Key Responsibility & Accountability

1. Co-ordinate distributor teams and their activities at the point of sales in order to achieve sales targets.
2. Search for incremental opportunities to increase company sales in terms of new incremental distribution, shelf space and 2nd placement activities.
3. Conduct market intelligence in the given outlets (collect sales data, JDE and competitor activities etc).

Distribution and range:

• Ensure portfolio distribution in given stores according to the Master Stock List
• Co-ordinate new product launches with the distributor teams and ensure target distribution is achieved

Shelf management:

• Monitor and ensure compliance with planograms guidelines issued by the central office, detecting and managing opportunities

2nd placements:

• Monitor and ensure 2nd placements are executed according to plan
• Ensure correct implementation of products on the 2nd displays based on planograms and guidelines established

Pricing and promotions:

Ensure compliance with centrally agreed pricing and promotional plan

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Position Overview:

As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently.

Responsibilities

• Own customer communications from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance to customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• Fresh graduates are encouraged to apply.
• 2-3 years of working experience as customer service is a plus point.
• Required language(s): English, Mandarin
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• Applicants must be willing to work on rotational shifts including evenings & weekends.
• A positive attitude and a commitment to delivering outstanding service.
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.
• This role is not open for non-local.
• We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

• You will be working in a fast-growing startup that promotes flexible and open culture
• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary

Job Brief:

Performs a variety of clerical tasks and administrative duties such as document processing, record keeping, report compilation, stock inventory and other office support services as directed by Superior.

Job Responsibilities:

• Responsible for administrative procedures associated with recording and collating records for preparation of invoicing, delivery orders and other documents in connection with sales, service and deliveries.
• Maintaining stock/consumables goods control, inventory, stock movement, issues stock and makes requisitions for replacement.
• Handles routine accounting procedures and keeps records of transactions, banking transactions, receipts and statements, Debtors Ageing and collection. Prepares statements and reminder letters.
• Answering and recording daily service complaint calls for further distribution to technical staff.
• Compiles reports for information of management.
• Monitor, prepares Service Agreements and contracts and handles documents processing in relation to meter reading.
• Responsible for updating, keeping records of all documents under the scope of the Company's ISO 9001:2000.
• Deals with telephone enquiries, take messages, receives clients, ascertains their requests and directs them accordingly.
• Handles incoming and outgoing mail, sorting and distribution.
• General administration functions in the areas of daily office operations, stationery supplies etc.
• Perform other related duties as and when directed by superior.

Job Requirements:

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Business Studies / Administration / Management / Finance & Accounting.
• Required language(s): English, Bahasa Malaysia, Mandarin 
• Fresh Graduate are Welcome to apply. 

The Pre-Sales and Post-Sales Support Associate within the Strategic Analytics and Insights (SAI) team plays a vital role as the key liaison between Commercial, Finance, and Sales teams. This role involves providing expert guidance on finance processes, ensuring strict adherence to the Monthly Closing Calendar deadlines, and supporting the smooth execution of sales operations. You will work closely with sales development teams across APAC, collaborating with cross-functional teams to optimize tools and processes that accelerate the sales cycle, enhance efficiency, and drive business growth. 

• Collaborate with SA&I sales representatives to support day-to-day Inside Sales activities and ensure seamless operations. 

• Assist sales representatives in updating decks with NIQ branding, ensuring all content is polished and client-ready. 

• Manage and maintain CRM records for sales representatives, ensuring accuracy and consistency. 

• Analyze market data to identify trends, patterns, and actionable insights to inform sales strategies. 

• Lead digital sales campaigns using Microsoft Dynamics, Salesloft, ZoomInfo, and LinkedIn Sales Navigator to drive lead generation and opportunity development. 

• Handle invoicing and contract renewals, ensuring timely and accurate billing processes. 

• Ensure proper revenue recognition by updating project dates and coordinating follow-ups with Operations and sales representatives on pending tasks. 

 A Little Bit About You

You have a keen eye for detail and a strong sense of punctuality. With a commercial mindset and a solid understanding of marketing, you excel at bringing clarity to complex situations. You're proactive, take the initiative, and thrive as a self-starter. The ideal candidate brings experience in Inside Sales, Sales Enablement, or Sales Operations within a multinational organization, demonstrating a knack for driving efficiency and supporting sales teams in a dynamic environment. 

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. We are seeking a Customer Service Representative to join our passionate team and help us maintain our commitment to excellence.

Position Overview:

As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently

Responsibilities

• Own customer communications (chat and calls mainly) from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance to customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• This role is open only to locals.
• Fully Work from Office - Office Location: 1 Tech Park, Bandar Utama
• 4 Shift timings: 7am - 4pm, 9am - 6pm, 11 am - 8pm, 3pm - 12am (weekdays and weekend)
• Possess own transportation is encouraged
• Open to fresh graduates
• Required language(s): English, Mandarin
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• A positive attitude and a commitment to delivering outstanding service
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.

• International work environment and flat organization
• Team culture - highly practical and results oriented.
• Free training and development, constantly improve yourself.
• Fast moving, challenging and unique business problems.
• Competitive salary.
• Casual work attire

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution-driven tools. 

Job Description: 

• Processing of delivery arrangement upon receiving of delivery note/request from order management in a timely manner. 
• Coordinate with Logistic/3PL team on shipment receiving, deliveries and movement of goods. 
• Ensure complete and accurate billing submission to the finance department for payment purpose. 
• Ensure all inbound & outbound deliveries are updated in system. 
• Continuous monitoring and evaluating service provider’s performance. 
• Monitor warehouse overall performance & barcode scanning system. 
• Processing Sales Return Orders upon receiving the return cargo. 
• Act as System UAT processor. 
• Perform any other related duties as and when directed by your Superior. 

Job Requirement: 

• Candidate should possess a Diploma / Advanced Diploma or equivalent in All Business Field 
• Preferably specializing in Purchasing / Procurement / Inventory or equivalent. 
• Fresh graduates are encouraged to apply 
• Good communication skills in English, Malay language for both spoken and written 
• Software using: SAP SOFTWARE 

Job Description:

• Property Sales: Sell company's residential and commercial properties and achieve sales targets.
• Client Acquisition and Relationship Management: Develop new clients and maintain relationships with existing clients.
• Property Presentation and Consultation: Conduct property viewings, answer client questions, and guide them through the purchasing process.
• Market Research: Stay informed about market trends and competition, identify sales opportunities.
• Contract Handling: Assist clients with signing sales contracts and ensure smooth transactions.
• Sales Reporting: Regularly report sales progress and client feedback to management.
• Customer Service: Provide post-sale support and address client concerns.

Job Requirement:

• Education: SPM, Diploma or higher in Real Estate or related fields preferred.
• Experience: At least 1 year of sales experience, real estate experience is a plus.
• Communication Skills: Good verbal communication skills, able to build relationships with clients. Fluent in Mandarin, Bahasa Malaysia and English.
• Sales Skills: Strong negotiation and closing skills to meet sales targets.
• Market Knowledge: Basic understanding of the real estate market and relevant regulations.
• Customer Service: Focus on customer needs and providing excellent service.
• Computer Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM systems, Canva and CapCut.
• Self-Motivated: Able to work independently and manage time effectively.
• Team Player: Good team collaboration skills and able to work with other departments.
• Willing to work during weekend and public holidays.
• Based at Batu Pahat, Johor Sales Gallery.
• Required to attend meetings and training sessions at the headquarters.

Key Responsibilities:

1. Strategic Planning:

• Develop and implement PR and marketing strategies that align with business goals.
• Manage the department's annual budget and resources with the Group Head of Department.

2. Media Relations:

• Build and maintain relationships with journalists, editors, influencers, and media professionals.
• Coordinate press releases, media pitches, and press kits. 

3) Content Creation:

• Lead the creation of high-quality content for various platforms, ensuring alignment with brand guidelines.

4) Marketing Campaigns:

• Plan and execute integrated marketing campaigns with the marketing team.
• Monitor and analyze campaign performance to maximize ROI.
• Utilize marketing tools to streamline workflows.

5) Crisis Communication:

• Develop and maintain crisis communication plans for timely responses to PR issues.
• Coordinate internal communication during crises and handle user queries and complaints. 

6) Brand Management:

• Ensure consistent brand messaging across all channels.
• Collaborate with the creative team to develop branding materials. 

7) Event Coordination:

• Plan and manage company events and industry participation.
• Represent the company at events and engage with stakeholders.

8) Stakeholder Communication:

• Coordinate with internal teams to ensure cohesive communication.
• Develop internal communication materials, like newsletters and announcements.

9) Analytics and Reporting:

• Track and analyze PR and marketing efforts.
• Prepare regular performance reports for management.

9) Vendor Management:

• Liaise with government agencies, local authorities, media, and other relevant parties.
• Manage relationships with external vendors to ensure quality deliverables.

10) Other Duties:

• To comply with Quality Management, Environmental Management, and Occupational Health & Safety procedures.
• Stay informed about industry trends and best practices.
• Manage social media platforms (FB, IG, Twitter, TikTok) and respond to user complaints.
• Perform additional tasks as directed by the Group Head of Department and Management.

Requirements:

• Bachelor's degree in Public Relations, Communications, Marketing, Journalism, or a related field. Advanced degrees or relevant certifications are a plus.
• A minimum of 5 years of experience in public relations, marketing communications, or a related field.
• Demonstrated success in developing and implementing PR and marketing communication strategies.
• Exceptional written and verbal communication skills, with experience crafting compelling and engaging content.
• Strong project management skills, with the ability to manage multiple tasks, deadlines, and stakeholders.
• Experience in crisis communication and media relations, with a proven ability to navigate challenging situations.
• Proficiency with digital marketing tools, social media platforms, and content management systems.
• Ability to work collaboratively with cross-functional teams and manage external partnerships effectively.
• Experience with event planning, coordination, and execution.
• A strong network of media contacts is desirable.
• Ability to work effectively in a fast-paced environment, manage multiple projects simultaneously, and meet tight deadlines.
• Experience with analytics tools (e.g., Google Analytics, Facebook Insights) to track and analyze campaign performance.

Additional Requirements: 

• Portfolio showcasing previous creative designs, marketing communication campaigns and writing samples of press releases. 
• Strong organizational and project management skills. 
• Flexible and adaptable with a proactive attitude towards learning and self-development. 
• Ability to work independently as well as collaborate effectively within a team environment.

Your responsibilities as the Human Resources Executive will include but not limited to:

• Facilitate and manage staff movement processes, ensuring smooth transitions and effective communication between all parties involved.
• Coordinate and work closely with stakeholders and external parties to manage internship placement and other related programs associated with the higher education institution(s).
• Assist and handling employees’ corrective matters, documentations in a fair, timely, and confidential manner in compliance with company policies.
• Manage the transition process, including exit interviews, offboarding formalities, and knowledge transfer.
• Support in HR related data entry into HR systems, maintain accurate employee records, produce relevant HR reports, and support compliance with HR policies and procedures.
• Assist and contribute to employee services such as respond to inquiries, provide employment certification letter, etc.
• Collaborate and work closely with stakeholders and relevant parties to ensure all statutory compliances, Employment Act 1955 compliance, etc.
• Support other HR roles and functions as per required such as preparing payroll documentation and engagement activity.
• Any other assignments as directed by immediate superior as and when required.

Job Scope and Responsibilities

Maintenance Management

1. Organize routine service schedules to ensure machinery, equipment, and infrastructure are maintained efficiently.
2. Allocate tasks to contractors or liaise with internal client departments and teams for effective task execution.
3. Check, calibrate, and repair instruments to maintain operational accuracy.
4. Replace or fit new parts for equipment, plant, and buildings.
5. Respond promptly to equipment breakdowns, resolving issues or arranging for replacements to minimize downtime.
6. Conduct scheduled checks on machinery and parts, ensuring they are in optimal condition.
7. Overhaul and replace components in line with maintenance schedules.
8. Control maintenance tools, equipment, and stores to ensure readiness and functionality.
9. Monitor and manage maintenance costs to stay within budget.
10. Develop, monitor, and implement preventive maintenance programs.
11. Perform daily maintenance tasks, including electrical, plumbing, and general repairs.
12. Coordinate and execute mechanical and electrical improvement projects for production, warehouse, plant, and building facilities.
13. Perform in-house maintenance work to reduce downtime while awaiting contractor support.

Safety and Compliance

1. Serve as the Becker Loss Prevention Coordinator, ensuring compliance and auditing according to Becker Loss Prevention Standards.
2. Act as a secretary for the safety committee and manage all documentation and coordination required by DOSH.
3. Oversee the renewal of licenses for equipment such as goods lifts and air compressors.
4. Ensure compliance with Lembaga Elektrik Negara regulations concerning electricity supply.

Environmental Compliance (DOE)

1. Maintain and update waste inventory records, including scheduled waste management in compliance with DOE requirements.
2. Coordinate with external consultants for LEV system and dust collector monitoring and submit reports to DOE as needed.
3. Ensure certification in environmental professional practices, particularly for managing scheduled waste and dust collectors.

Sustainability and Reporting

1. Compile and report on the Becker Sustainability Program, including EKPI and climate reports.

Facilities Management

1. Ensure the maintenance and efficient operation of all company facilities, including office spaces, plant areas, and buildings.
2. Oversee the issuance and maintenance of employee safety equipment, including boots and uniforms, ensuring compliance with safety standards.
3. Manage locker allocation and upkeep for employees.
4. Liaise with external vendors for maintenance and facilities-related services, ensuring timely and high-quality work.

Emergency and Ad-hoc Coordination

1. Coordinate annual and ad-hoc inspections by local authorities (e.g., Bomba, MBSA, Health Department, Customs).
2. Respond to emergency situations promptly to mitigate safety and operational risks.

Administrative Support and Documentation

1. Maintain accurate records of maintenance activities, inventory, and facilities usage.
2. Prepare reports, schedule maintenance activities, and provide administrative support to the maintenance team.

Now part of the logistics division of the CMA CGM Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management system or through reversible solutions available in the market. Globally, PRISM works with operational hubs in America, Europe, Asia and across its network centres of expertise in France and Switzerland. PRISM offers coverage across 3 time zones for 24/7 availability and greater customer proximity.

A central theme of its operational excellence approach, PRISM objectively selects the best supplies in the market, contribute to the freight purchasing strategy and provide end-to-end flow management, while seeking to optimize, time to market and reduce the carbon footprint of transport operations.

About the role

With growing customer accounts and demands in Aerospace, we are assembling a team of Customer Service Executives to deliver visibility, proactivity, optimization and high level of customer satisfaction to our major Aerospace account. Based in our Subang Jaya 4PL hub, the team of Customer Service Executives will be rostered in 4 shifts to ensure 24/7 availability to meet our customers' needs.

• Process customer’s orders/inquiries timely and accurately.
• Ensure customer’s orders are dispatched in the best route (transport plan) to optimize freight cost.

• Liaison with multiple parties including customers, overseas agents, etc for freight handling and/or other matters

• Handle shipping documentation (import/export / BL / documentation).

• Ensure compliance with customer’s Standard Operating Procedure.

• Communicate discrepancies/issues to team supervisor/manager when necessary.

• Consistently monitor emails and respond in a timely and professional manner to Customers and Appointed Service providers to provide full visibility to Customers.

• Responsible and familiarize with track & trace systems (LINK).

• Continuous update through communications on current statuses from Bollore network, international carriers, and subcontractors, troubleshooting any irregularities, and well well-prepared to construct information flows smoothly and timely to customers.

• Proactively request service failure reasons from the service providers' network and update Customers in the event of any service deviation from standard transport mapping.

• Ensure that contractual rates and agreed plans are always closely followed and aligned with Customers’ expectations.

• Work closely with OPM/RCM in preparing business review materials on a periodic basis (monthly & and quarterly).

• Lead periodic conference calls with the Customer's Control Tower or Key Contacts in reviewing the Dashboard Reports and time-critical shipments.
• Active participation in business reviews together with OPM/RCM to present our contractual performance and identify common service issues.
• With the support of peers, able to relate to the customer in transposing recurrence service issues.
• Carrying out any other ad-hoc work instruction requests made by the supervisor/manager.

The successful candidate

• Experience in transport management / freight forwarding (air operations)
• Knowledge in flow management/control tower / IFF contract operations management / key accounts
• Knowledge in freight forwarding, AOG and oversize cargo will be an advantage
• Excellent command of written and spoken English
• Must be willing to work on a 24/7 rotational shift
• Customer centric mindset

NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between NielsenIQ and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.   

 RESPONSIBILITIES  

• Summarize data in tables, charts, and graphs  
• Analyze and interpret sales data 
• Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations  
• Review data for errors and inconsistencies  
• Use internal tools and data sources  
• Independently discusses analysis design to best answer client questions with CBP/client  
• Discuss design and calculate the Quantified Business Opportunity  
• Drive time/cost-effectiveness on the project  
• Support meeting the COE objectives as a whole  
• Inspire peers and co-workers